ALI TOLGA ESKICI
PERSONAL DETAILS
Visa valid until
Nationality
Post Code
LinkedIn
:
:
:
:
24.10.2015
E-mail
: tolga.eskici@atelsoft.co.uk
Turkish
Mobile : 07778297585
London, SE1 4AG
Other
: 02033225665
uk.linkedin.com/pub/in/alitolgaeskici/
EDUCATION & QUALIFICATIONS
Aug 2015 M.Sc. Telecommunications and Internet Technologies
Mar 2012 Business Analyst (Keytorc - Istanbul, TR)
May 2012 ScrumMaster (Agile42 - Istanbul, TR)
May 2009 Project Management (Mentor - Ankara, TR)
May 2008 Java Programmer (Sun Microsystems – Ankara, TR)
Feb 2002 B.Sc. Electronics
PROFILE
A Business Analyst with 8 years commercial experience in the Telecoms industry. Has participated in
complex ICT projects with team sizes of 50 - 200 and budgets of $5M-$20M for leading mobile
operators around the world. Took part in Pre-sales, Requirements Elicitation, and UAT phases of all
projects, effectively collaborating with stakeholders including Business Unit Leaders, Technology
Experts, Subject Matter Experts, and CXO. Has created High Level Design, Statement of Work, and
Technical Proposal which includes Functional Features and Architecture of As-Is and To-Be BSS
Network.
Capable of effectively managing clients’ expectations and needs in order to keep the scope of project in
agreed size. The depth of commercial experience grants the ability to identify all stakeholders and
ensures all necessary parties are involved in requirement gathering workshops. This prevents identifying
requirements in late stages at extra cost.
Possesses strong background in Telco and Software Engineering as well as excellent interpersonal
skills, acts as the link between ICT demands and Technology for Establishments. Aims to ensure that
clients receive exactly what they need at minimum cost.
Seeks contract work being immediately available for both interviews and starts for most locations
within the U.K, London and South East.
TECHNICAL SKILL SUMMARY:
Business Analysis:
Lean Six Sigma, Data Analysis, Business Process Modeling, UML,
Stakeholder Management, Requirements Gathering, AS-IS, TO-BE, Gap
Analysis, SWOT Analysis, Value Stream Mapping, Scoping Document
Design, Workshop facilitation, Root Cause Analysis, Good knowledge of
BPMN, UML techniques, Risk Management, Risk Assessment,
Navigating a Matrix Reporting Relationship, Research, Risk Assessment
Methodologies:
Telecommunications:
PRINCE2 Methods, Agile and other Software Development Life Cycle
Methodologies, Lean DMAIC
GSM/UMTS/LTE, SIP, IMS, SS7, Diameter, TCP/IP, IT Security, IN,
NGIN, VAS, Unified Communication, Online Charging System, Billing,
Business Support System, eTOM
Project Management:
Software Project Management (PMI), Scrum Master
Operating systems:
Languages:
Windows, Linux, UNIX.
Java, C, C++, JavaScript.
Software Engineering:
SDLC, Requirements Engineering, OOAD, SOA, Agile, Scrum
Databases:
Informix, Oracle 9, MySQL and Microsoft SQL 2000.
Database objects/Ref:
PL/SQL, T-SQL.
Software/Desktop:
Rational Clearcase, IBM BPM, Enterprise Architect, MS Project, JIRA,
MS Visio
REFERENCES AVAILABLE ON REQUEST; RECOMMENDATIONS AVAILABLE VIA LINKEDIN
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ALI TOLGA ESKICI
EMPLOYMENT HISTORY
April 2014 – November 2014
Vodafone, Turkey
One of the biggest international mobile communication companies in the world in terms of revenue.
Vodafone Turkey is the 2nd biggest mobile communication company in Turkey.
Business Analyst
Contracted to analyse the feasibility of change requests from VAS, New Products and Tariffs, IN
Departments and transform business requirements to software requirements, providing software size
estimation. Worked within BSS and VAS Transformation Programme in Product Catalogue sub team of
size 15 including CRM, Billing, Charging, and GSM \ MBB \ FBB Senior Consultants. Overall team
size of the project was 200+.
Responsibilities:
 Performed Functional Analysis on Product Catalogue Requirements
 Consulted the business unit of New Products and Tariffs about Huawei Single Rating Engine
 Gathered requirements with respect to capabilities of Rating and Charging systems,
 Provided feasibility study of Business Requirements.
 Transformed Business Requirements into Software Requirements.
 Negotiation and alignment on new Change Requests, avoiding deviations from Scope and Mission
of the project by modifying or rejecting requirements and requests when necessary.
 Key stakeholder management including influencing the customer to modify change requests and
business requirements to more suitable ones which led to a decrease in cost.
 Workshop facilitation, managing and organising meetings with Technical Experts and Business
Unit Representatives.
 Acted as Subject Matter Expert for Huawei Single Rating Engine.
 Participated in High Level Design, Functional Design, and Integration of Single Rating Engine into
BSS network and ESB.
 Output Business Process Analysis in BPMN with MS Visio, EA, IBM BPM
 Verified integration proposed by Billing, Mediation, and other BSS Functional Units on TIBCO
 Created Webservice , SOA and XML messaging to and from Single Rating Engine
 Prepared Use Case and Flow Diagrams in UML (using MS Visio, Enterprise Architect, and IBM
BPM) in a format which aided the development process in Agile teams.
 Applied Business Analysis Tools and Techniques compliant with IIBA, such as Business Rules
Analysis, Data Dictionary and Glossary, Data Flow Diagrams, Decision Analysis to ensure all
Business Requirements were captured and transformed to System and Software Requirements.
Project: Huawei Single Rating Engine
As a part of its transformation programme, Vodafone Turkey will be unifying Prepaid, Post-paid and
Hybrid Rating engines in to Huawei Single Rating Engine. This aims to significantly decrease its OPEX
and increase stability while providing defining and marketing flexible data tariffs. Prepared Functional
Specification and Business Process Specification Documents for the Single Rating Engine. Organised
and conducted requirements gathering workshops, acted as a Product Catalogue SME in the Vodafone
Tariffs and Products Unit, provided feasibility study and consulting on draft tariffs and Vodafone
products which will be implemented in the Single Rating Engine. Worked in the Requirements
Gathering team of 20 composed of Solution Architects and Business Analysts.
Achievements:
 I took the initiative to perform additional in depth Functional Analysis which resulted in dropping
some of the Change Requests and using out-of-the-box functions instead. This led to reduction in
cost.
 Helped Vodafone to save money and time by shaping business requirements to better fit in the
upcoming Single Rating Engine.
 With help of my previous experience, I defined Stakeholders precisely in initial stages, led
functional analysis to ensure accuracy and limit the number of workshops. This saved the customer
time on releasing allocated resources in the requirements gathering phase.
Skills Snapshot:
BSS, OCS, TIBCO, Kenan Billing, Mediation, Product Catalogue, Integration, System Design,
Enterprise Architect, IBM BPM, Lean Six Sigma, Data Analysis, Business Process Modeling, UML,
Stakeholder Management, Requirements Gathering, AS-IS, TO-BE, Gap Analysis, SWOT Analysis,
Value Stream Mapping, Scoping Document Design, Workshop facilitation, Root Cause Analysis, Good
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ALI TOLGA ESKICI
knowledge of BPMN, UML techniques, Risk Management, Risk Assessment, Navigating a Matrix
Reporting Relationship, Research, Risk Assessment, PRINCE2 Methods, Agile and Waterfall
Methodologies, Lean DMAIC.
Apr 2010 – Apr 2014
Huawei R&D Centre, Turkey
A leading provider of next-generation telecommunications solutions for operators worldwide. HTRDC
is one of the biggest R&D Centres of Huawei, focusing on software solution design and implementation.
Business Analyst
Employed to gather business requirements from the customer; transform these into software
requirements, create solution designs, functional requirement documents as well as transferring the
solution designs to R&D for development.
Responsibilities:
 Identified stakeholders in mobile operators, negotiated with stakeholders to simplify requirements
to minimise cost.
 Organised and managed Requirements Gathering Workshops.
 Gathered Business Requirements through workshops, interviews and analysing High Level Design,
SOW, and Technical Proposal.
 Performed Functional Analysis
 Ensured that the requirements captured were within the scope; created Change Request documents
when necessary.
 Analysed current Business Processes in order to find any possible incompatibilities with Huawei
products, and replace them with To-Be Business Processes.
 Adopted Software Requirements accordingly or Reengineered Business Processes.
 Prepared High Level Design, Software Requirements Document, Business Process Specification
Document, and User Acceptance Test Document and Sign off with Stakeholders
 Transferred requirements to R&D and acted as the Product Owner during Agile Software
Development.
 Prepared all documents in an appropriate format, which helped Agile Development teams to use
them immediately without losing any vital information.
The projects I participated in are:
1. Babilon Mobile BSS Swap, Tajikistan
Babilon aimed to replace their hard to manage and complex software stack with one integrated BSS
which aimed to replace existing Mediation, Billing, Charging, ESB, and CRM products. The client
was the second biggest Mobile Operator in Tajikistan. The budget of the project was $5M I worked
in a team of Single Rating Engine, VAS, and GSM / LTE Experts with size of 10. My
responsibilities included workshop facilitation, requirements gathering, business processes
analysis, business process improvement, business requirements gathering for Huawei Online
Charging and Billing system (which is a part of Huawei BSS). I prepared AS-IS and TO-BE
business process documents and functional specification documents. Verified System Integration
Document and prepared Webservice Interface document.
2. E-Plus BSS Swap, Germany
With an emerging need in the market, it was vital to have a charging and billing system which
would enable introducing and marketing flexible Data Tariffs. E-Plus choose Huawei BSS to
overcome this. I worked in Unified Product Catalogue requirements gathering stream with CRM
and Billing and Charging Business Unit Experts with a team of 8. Responsibilities included
Business Requirements Gathering, and Business Process Mapping, validating business
requirements with respect to Huawei Online Charging System and shaping business requirements
to fit with the product and scope of the project.
3. Avea RMS, Turkey
Avea is second biggest mobile operator in Turkey. The company aimed to unify their existing
revenue sharing and partner management platforms into one single system. Avea RMS, now, is one
of the leaders among Revenue Management Systems integrating all Revenue Sharing Systems with
ESB using SOAP, XML. In this project I presented software product to the customer, gathered high
level requirements, prepared proof of concept, and answer for RFP. I collaborated with Presales
experts, an Account Manager, and a Solution Architect, working in a team of 5
4. Moldcell CBS Swap, Moldova
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ALI TOLGA ESKICI
Moldcell required replacement of their out of date Billing System which was costly to maintain. I
worked as Lead Business Analyst leading a team of 4. I was responsible or organising workshops,
requirements gathering and preparing functional requirement documents.
5. Lebara BSS, UK
Collaborating with the local office of Huawei UK, the solutions architecture team based in India, I
prepared high level solution and technical proposal.
Skills Snapshot:
OCS, BSS, Mediation, GSM, LTE, Rating, Billing, Charging, Unified Product Catalogue, SS7,
Diameter, Integration, SOAP, XML, webservice, ESB, UML, Stakeholder Management, Requirements
Gathering, Business Process Reengineering, AS-IS, TO-BE, Gap Analysis, SWOT Analysis, Value
Stream Mapping, Scoping Document Design, Workshop facilitation, Root Cause Analysis, Good
knowledge of BPMN, UML techniques, Risk Management, Risk Assessment, Navigating a Matrix
Reporting Relationship, Research, Risk Assessment, PRINCE2 Methods, Agile and Waterfall
Methodologies, Lean DMAIC.
Achievements:
 Successfully helped a number of mobile operators to reduce the cost of swap projects by reshaping
the business processes or shaping the business requirements.
Dec 2006 – Apr 2010
Siemens EC, Turkey
Unify, formerly known as Siemens Enterprise Communications provides software-based
enterprise unified communications including voice, web collaboration, video conferencing and contact
centre, networking product and services.
Software Engineer
Hired to develop software for the Unified Communication Product. Worked in the development team of
12 which consisted of Testers, Developers, Business Analysts and Solution Architects
Responsibilities:
 Prepared Low Level Design according to Software Specifications Document.
 Developed software using UML and OOAD in Java and C++.
 Unit Test with JUnit.
 The development environment was Linux and the product environment was UNIX.
 Prepared middleware to gather data from Informix Database and converted the information to its
equivalent in Oracle Database.
 Prepared integration environment and performed integration testing.
 Participated in UAT at customer facilities
 Solved bugs reported by the customer
 Added new functionalities according to Change Requests gathered from the customer
Achievements:
 Effectively solved bugs in the Live System within 24 hours getting excellent feedback from
customer.
 Refactored the code while adding new functionalities, making it more cost effective during
maintenance.
Skills Snapshot: Eclipse, Rational Clearcase, IBM PBM, Enterprise Architect, UML, OOAD, Java,
C++, Oracle, Informix, Linux, UNIX
July 2004 – Dec 2006
BEKO Electronics, Turkey
Beko is a Turkish domestic appliance and consumer electronics brand of Arcelik A.Ş.
Embedded Software Developer employed to develop software for LCD TV sets.
Responsibilities:
 Designed and implemented embedded software for the frontend of LCD TV Software Stack.
Integrated middleware and drivers through I2C and UART.
 Performed Unit Tests on Prototypes.
 Programmed with C and C++.
Technical snapshot: C, C++, embedded software, UART, I2C
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