Contents Contents ............................................................................................................................................ 1 1.Sample Forms................................................................................................................................. 2 Benefits ............................................................................................................................. 2 Business Leadership.......................................................................................................... 6 Compensation................................................................................................................... 6 Consulting ......................................................................................................................... 8 Ethics & Sustainability ...................................................................................................... 8 Employee Relations .......................................................................................................... 8 Labor Relations ............................................................................................................... 13 Organizational & Employee Development..................................................................... 13 Safety & Security ............................................................................................................ 14 Staffing Management ..................................................................................................... 14 Technology ...................................................................................................................... 19 Legal Compliance ............................................................................................................ 19 Training & Performance.................................................................................................. 20 Workplace Safety ............................................................................................................ 20 Employee Reference Letters ........................................................................................... 21 Firing & Termination....................................................................................................... 21 Hiring Employees ............................................................................................................ 22 Insurance......................................................................................................................... 24 Managing & Motivating Employees ............................................................................... 24 Policies & Documentation .............................................................................................. 26 2 Interview Questions ..................................................................................................................... 27 Interview Questions ....................................................................................................... 27 3 Job Descriptions........................................................................................................................... 28 By Title ............................................................................................................................ 28 By Function ..................................................................................................................... 46 By Industry ...................................................................................................................... 60 4 Metrics Caclulators....................................................................................................................... 71 General Business ............................................................................................................ 71 General Human Resources ............................................................................................. 72 5 Mission Statements ...................................................................................................................... 73 Mission Statements ........................................................................................................ 73 6 Policies.......................................................................................................................................... 73 Benefits ........................................................................................................................... 73 Business Leadership........................................................................................................ 75 Compensation................................................................................................................. 75 Ethics & Sustainability .................................................................................................... 76 Diversity .......................................................................................................................... 76 Employee Relations ........................................................................................................ 76 Global HR ........................................................................................................................ 80 Organizational & Employee Development..................................................................... 80 Safety & Security ............................................................................................................ 80 Staffing Management ..................................................................................................... 82 Technology ...................................................................................................................... 83 7 Requests for Proposals ................................................................................................................. 84 Benefits Outsourcing ...................................................................................................... 84 Payroll & Compensation Services .................................................................................. 84 Other Services................................................................................................................. 84 External Links .................................................................................................................. 84 8 Supervisory Newsletter Articles ................................................................................................... 84 Managing Smart 2009 .................................................................................................... 84 Managing Smart 2008 .................................................................................................... 84 Managing Smart 2007 .................................................................................................... 85 Managing Smart 2006 .................................................................................................... 85 Managing Smart 2005 .................................................................................................... 86 Managing Smart 2004 .................................................................................................... 86 1.Sample Forms Benefits Accident/Illness Investigation Report Accident Log Adoption Assistance Request Form Advantages and Disadvantages of Workers' Compensat Automatic Dependent Care Reimbursement Agreement Automatic Enrollment Election-New Hires Basic Rights For Employees On Military Leave Basic Rights For Employees On Military Leave Beneficiary Designation Form Vacation and Sick Plans to New PTO Plan Benefit Distribution Form Benefit Distribution Form: Flexible Benefit Accoun Benefit Distribution Form: Spousal Consent Benefits Changes Due to Reduction in Hours Benefits Satisfaction Survey Benefits Statement (Personalized) Certificate of Group Health Plan Coverage Certification of Adoption/Foster Care Placement Certification of Pay for Jury Duty Checklist for Handling an Employee's Death Checklist of Issues Related to Employee Educationa Checklist of Issues Related to Employee Educationa Checklist of Types of Employee Benefits COBRA: Termination of coverage due to lack of prem COBRA Administration Checklist COBRA Letter COBRA Notice and Election Requirements COBRA Premium Increase Letter COBRA Termination Letter Days Off Without Pay Designation of Beneficiary Checklist for complying Continuation of Health Coverage Notice Single Employer Plan Multiemployer Plan Duration of COBRA Coverage Period Does Your Workers’ Compensation Program Measure Up Distribution Form Developing a Phased Retirement Plan and Process Education Assistance Application Election Form To Continue Health Care Coverage Education Benefit Request Form Educational Assistance Application Educational Expense Agreement Election Change Form Election Form To Continue Health Care Coverage Employer Gift Matching Employer Compliance With The FMLA Employer Response to Employee Request for Family or Medical Leave Employee Benefit Survey Equal Pay: Administration and Enforcement Employer Response to Request for Family Medical Leave Employers and Plans Covered By COBRA Family and Medical Leave Act (FMLA) Checklist Fitness Center Enrollment Federal Recordkeeping Requirements Fitness to Return to Work Certification FMLA Certification of Health Care Provider FMLA Certification for Serious Injury or Illness of Covered Service member FMLA Certification of Health Care FMLA Designation Notice FMLA Certification of Health Care Provider for Family Member’s Serious Health Condition (WH-380-F) FMLA Certification of Qualifying Exigency For Military FMLA Designation Notice (Form WH-382) FMLA Key Employee Notification FMLA Leave Exhausted Letter to Employee FMLA Letter - Advance Notice FMLA Letter - No Advance Notice FMLA Notice and Designation Form FMLA Notice of Eligibility and Rights & Responsibilities FMLA Questionnaire FMLA Recertification Letter FSA Enrollment Form FSA Payment Request Form Handle Workers' Comp Claims Health Care Cost Cutting Questionnaire Health Care Plan Waiver Health Care Spousal Surcharge Form Health Fair Announcemen1 Health Fair Announcement Health Insurance Coverage Statement Health Insurance Survey HIPAA – Disclosure of Personal Protected Health Information (PHI) Log HIPAA Model Certificate HIPAA Model Description of Special Enrollment Rights HIPAA Model For Categories of Benefits HIPAA Privacy Sample Business Associate Contract Holiday Event Announcement wA-Z Reminders Human Resources Acquisition Checklist Immunization Consent Form Human Resources Action Form Incident/Near Miss Report Incident Report Is Self-Insuring Workers' Comp For You Jury Duty Notification Form.doc Leave Donation Authorization Form Leave Donation Form Leave of Absence Application Life Event - Change in Status Benefit Change Form Loan Application Medical Insurance Opt Out Mileage Reimbursement Form.doc Military Leave Approval Model Certification Of Creditable Health Care Coverage Model COBRA Continuation Coverage Election Notice Model General Notice (full version) Model COBRA Continuation Coverage Election Notice Newborns' Act Disclosure Requirement - Sample Language Notice of Termination of COBRA Continuation Coverage Notice of Unavailability of COBRA Continuation Coverage Notice of Underpayment of COBRA Premiums Notice Requirements For FMLA Leave Objectives Of A Benefit Program Open Enrollment Announcement.doc Pension Plan Enrollment Form Overview - Establishing A Wellness Program Overview - FUTA Records To Be Maintained By Employers Overview Tips For Writing Job Descriptions Payroll Action Notice Plan Hardship Withdrawal Form Plan Survey Pre-Tax Payroll Deduction Profit-Sharing and Trust Enrollment and Election Form Profit-Sharing Plan and Trust Benefit or Withdrawal Profit-Sharing Plan and Trust Spousal Consent Providing Initial COBRA Notices Qualifications For COBRA Coverage Reasons For Taking Family Leave Request For Donated Sick or Personal Time Request for Parental/School Leave Request for Repayment of Health Care Premiums Paid During FMLA Leave Letter Request for Time Off Response To Employee Request For FMLA Leave Return to Work Agreement Return to Work Certificate.doc Sample Form for Employee’s FMLA Request – Continuous Sample Form for Employee’s FMLA Request – Reduced Schedule Sarbanes Oxley Sample Blackout Notice Scholarship Application Form Self Audit - Unemployment Management Audit Self Audit Wage And Hour Issues Servicemember FMLA Leave Request and Employer Response Should the Retirement Plan Be Formal or Informal Special Notice of Health Coverage Documentation Statement of Domestic Partnership Steps To Take In Job Analysis Supervisor Referral to EAP Termination Letter #2 Transportation Benefit Plan Enrollment/Change/Cancellation Form Transportation Benefit Plan Reimbursement Request Tuition Assistance Reimbursement Tuition Reimbursement Log USERRA Leave: Insurance Continuation Form Letter Vacation Request Form Waiver and Release of Liability Women's Health & Cancer Rights Act Enrollment Notice -- Sample Language Women's Health & Cancer Rights Act Required Annual Notice - Sample Language Workers' Compensation Management Strategy Employee Non-Compete Agreement Employee Share Purchase Plan Notice of Grant of Stock Option Profit Sharing Plan Simplified Employee Pensions Plan Business Leadership Acquisition Communication – New Acquired Staff Divestment Checklist--HR Employee Invention Disclosure HR Checklist: Opening a New Operation HR Department Monthly Status Report HR Department Sample Succession Chart Human Resource Department Budget.doc Power of Attorney.doc Purchase Requisition Human Resources Acquisition Checklist General Consulting Services Agreement Compensation AMEX Card Receipt Acknowledgment Form Authorization Agreement for Payroll Deposits Bonus Announcement Letter Bonus Award Letter Certification of Pay for Jury Duty Check Request Form Checklist for Handling an Employee's Death Commission Sales Agreement Communicating or Announcing Changes in FLSA Status to Employees Company Keys Distribution Form Compensatory Time Tracking Form Designation of Beneficiary Desk Audit Review Direct Deposit Authorization Form Direct Deposit Duplicate W-2 Form Employee Acknowledgement of Overpayment Employee Change of Status Employee Time Analysis Form Exempt Employee Pay Reduction Investigation Request Exempt Status Pay Reductions - Sickness vs. Personal Reasons Fitness Center Enrollment FLSA Fair Pay Employee Survey FLSA Fair Pay Exemption Questionnaire Human Resources Action Form Information Release Form Internship Position Description Form Letter Announcing Reclassification from Exempt to Non-exempt Status Merit Budget Increases Matrix - Performance Based Pay Merit Wage Salary Increase Letter New Hire Salary Agreement and Position Rate Change Form Notice to Employees About FLSA Changes Overtime Approval Form Overtime Authorization Form Overtime Liability Checklist Pay Change Authorization Pay Frequency Change Notice Payroll Action Notice Payroll Direct Deposit Authorization Payroll Variance Approval Form Payroll Deduction Authorization Payroll Witholding Memo Pre-Tax Payroll Deduction Profit Sharing Pland and Trust Spousal Consent Form Profit-Sharing and Trust Enrollment and Election Form Profit-Sharing and Trust Enrollment and Election Form Profit-Sharing Plan and Trust Benefit or Withdrawal Receipt Acknowledgement Retention Appreciation Letter or Retention Bonus Letter Retention Bonus Agreement Salary Increase Planning Matrix Salary/Wage Advance Form Sales Commission Incentive Plan and Payout Schedule Sample Wage Range Structure Severance Pay Option Election Form Severance Pay Option Election Form Signing Bonus Provision Spot Award Nomination Form Spouse Travel Reimbursement Request Form Spouse Travel Reimbursement Request Form Supplemental Time Report Timekeeping Practices Checklist Salaried Non-exempt and Hourly Employees Total Time Missed Punches Report Travel Advance Request Travel Authorization.doc W-2 Form Electronic Delivery Consent Notice U.S. Savings Bond Payroll Authorization Wage and Salary Range and Band Structure Conflict of Interest Disclosure Weekly Time Report CHECKLIST-HANDLING WORKERS’ COMPENSATION CLAIMS Compensable Work Chart Health Reimbursement Arrangement Plan (HRA) Indemnification Agreement_For Directors INDEMNITY Reimbursement Form_Medical Expenses Consulting General Consulting Services Agreement Human Resources Acquisition Checklist Ethics & Sustainability Conflict of Interest Statement Conflict of Interest Disclosure Conflict of Interest Statement Financial Conflict of Interest Statement Matching Gift Request Volunteer Application Employee Relations Conflict of Interest Agreement Employee Change of Status Conflict of Interest Statement Conflict of Interest Disclosure Conflict of Interest Agreement ABC's To Investigations Absence Tardy Notice Action Plan for Improving Performance ADA Accommodation Approval Letter.doc ADA Accommodation Denial Letter ADA Reasonable Accommodation Process Checklist Agreement to Return and Care for Company Equipment Americans With Disabilities Act of 1990 (ADA) Questionnaire Annual Employee Satisfaction Survey Application for Review of Special Parking Consideration Appraisal of Competency - Dietary Assistant Appraisal of Competency - Dietary Cook Appraisal of Competency - Director of Health Services At Will Employment Statement Attendance Calendar Change of Address Form Change of Contact Information Confirmation of Resignation Form Communication to Employees About Turbulent Financial Times Conflict Resolution Rules and Steps Consensual Relationship Agreement contact information Contract Disclaimer Provision Corporate Computer Asset Security Policy Acknowledgment Corrective Action Form Counseling Memorandum Departure Announcement Disciplinary Notice Disciplinary Counseling Report Discipline Incidence Report Dress Code (Linked to Charity Donation Policy) Employee Annual Performance Appraisal.doc Emergency Contact Form Employee Acknowledgement Form Employee Evaluation Template Employee Appreciation Week Announcement Employee Handbook Acknowledgment Employee Morale Satisfaction Questionnaire Employee Performance Evaluation Employee Policy and Procedures Receipt and Acknowledgment Form Employee Questionnaire Employee Recognition Program and Nomination Form Employee Satisfaction Questions Employee Satisfaction Survey Employee Self Evaluation Confidential Exit Questionnaire Employee Self-Assessment Employee Survey Employee File Update Employee Reprimand Disciplinary Report Employee Survey Sample #2 Employee Status Form Employee Survey Sample #4 Employee Survey Sample #5 Employee Termination Notice Employee Worksheet.doc Employee Time Analysis Form Exit Checklist Exit Interview Questionnaire Exit Interview Questionnaire #4 Exit Interviewing Form Employee Survey Sample #3 Feedback Request for Leadership Behaviors Financial and Professional Services Learning Committment Form FinancialConflict of Interest Statement Formal Performance Interview Planning Checklist General memo to employees regarding war Grievance Procedure Handbook Receipt Acknowledgment.doc Harassment Mediation Resolution Form Harassment Policy Acknowledgement Form Health Insurance Survey HR Effectiveness Survey.doc HR Effectiveness Surve1 HR Effectiveness Surve2 HR Effectiveness Surve3.doc Employee Survey Sample #8 Employee Survey Sample #7 HR Effectiveness Surve4 HR Effectiveness Surve5 Human Resources Action Form Human Resources Quality of Service Questionnaire Human Resources Satisfaction Survey Human Resources Survey Questions Incident Report Incident Individual Career Development Plan Individual Goals Worksheet Information Release Form Interim Performance Evaluation Internet Usage and Security Policy Acknowledgment Internship Evaluation Report Form Investigation Confidentiality Agreement Investigatory Leave Notice Job Abandonment Letter Last Chance Agreement Last Chance Agreement (Illegal Substance Abuse) Letter - Return Company Property letter of appreciation.doc Letter of Condolence to Family of Deceased Employee Letter of Recognition for Service Make-up Time Approval Form Manager Effectiveness Survey Manager's Self Development Worksheet Memo Announcing Employee Anniversary Model Work-StudyInternship Program Monthly Absenteeism Tracking Form New Employee Performance Development Plan New Hire Survey NewChange Password Request Non-Disparagement Agreement Notice of Resignation Form Notice of Separation Notice of Suspension Older Workers Act Waiver Payroll Direct Deposit Authorization Payroll Variance Approval Form Peer Review Form Performance Action Plan Performance Appraisal Form Performance Appraisal Schedule Performance Appraisal w/Addendum for Rating Management Skills Performance Evaluation Form Performance Improvement Hints Performance Improvement Plan Performance Improvement Pla1 Performance Review Performance Review - Corporate Performance Review - Self Assessment Personnel Action Notice Personnel File Organization Checklist Personnel Information Notice Personnel Transaction Photo Release Form Physician Designation Policy and Procedure Manual Acknowledgement Form Polygraph Consent Polygraph Consent Form Promotion Announcement Memo Promotion Letter Reassignment Request Receipt Acknowledgement Record of Verbal Counseling Record of Verbal Counseling Records ReviewDestruction Mini-Checklist Recruitment Satisfaction Survey Reference Letter Religious Accommodation Request and Employer Response Form Request for Accomodation Request for Outside Employment Form Request for Reasonable Impairment Disability Accommodation Request for Transfer Form Request to Inspect Personnel File Request to View Personnel File Retaliation Prevention Checklist Return to Work Agreement Safety Policy Violation Report Salaried Performance Appraisal SALARY REVIEW WORKSHEET AND EARNINGS HISTORY Sample Investigation Questions for Vendors Sample Investigation Template Questions for Accused Sample Letter of Resignation Separation Agreement and Release of Claims Separation Checklist Separation Notice.doc Separation Payment Guidelines Separation Questionnaire Separation Report Service Award Checklist Service Letter Sexual Harassment Formal Complaint Form Sexual Harassment Training Acknowledgement Form Spot Award Nomination Form Staff Review of Supervisor Status Change/Separation of Employment Student Evaluation Form Subordinate Review Form Supervisor Referral to EAP Supervisory Review Form Supplemental Time Report Terminated Employee References Termination Checklist Termination Due to Leave Expiration.doc Termination Letter Termination Letter #2 Termination Notice Termination Record.doc Termination Report Transfer Announcement Transfer Letter Travel Authorization Voluntary Resignation Acceptance Form WARN Notice Weekly Time Report Welcome Announcement Work Group Self Evaluation Work Group Self Evaluation #2 Workplace Investigation Notification Memorandum Written Notice Written Warning Labor Relations Grievance Form Grievance Procedure Sample ADR Recommendation Memo Organizational & Employee Development Classroom Training Roster Computer Skills Questionnaire for Applicants Employee Career Development Plan Employee Record of Training and Development Activities Employee Self-Assessment Feedback Request for Leadership Behaviors Financial and Professional Services Learning Commitment Form HR Department Sample Succession Chart Individual Career Development Plan Management Development Form Manager's Self Development Worksheet Post-Training Assessment Form Individual Career Development Plan Management Development Form Manager's Self Development Worksheet Post-Training Assessment Form Request to Join A Professional/Trade Association Classroom Training Roster Staff Review of Supervisor Succession Planning Form Training and Development Assessment Training and Development Presentation Evaluation Training and Development Request Training Needs Analysis Form Training Record Safety & Security Accident/Illness Investigation Report Accident Log Accident/Illness Investigation Report Applicant Consent for Drug Testing Bomb Threat Telephone Log Communication Policy Acknowledgment Form Corporate Computer Asset Security Policy Acknowledgment Drug Test Consent Form Employee Confidentiality Agreement Employee Injury Report Employee Request for Ergonomic Workstation Evaluation Employee Workplace Preparedness Checklist Employer Safeguards in Combating Identity Theft First Aid Supply Kit Inventory Fitness Center Enrollment HR Department Disaster Planning Checklist Immunization Consent Form Incident Report Form Incident Report Incident/Near Miss Report Information Access Agreement Informed Consent and Release Internet Usage and Security Policy Acknowledgment Last Chance Agreement (Illegal Substance Abuse) New/Change Password Request Polygraph Consent Polygraph Consent Form Reasonable Suspicion Documentation Form Records Review/Destruction Mini-Checklist Safety Policy Violation Report Search Consent Agreement Security Investigation Consent and Release Suspected Drug/Alcohol Abuse Behavior Documentation Form Waiver and Release of Liability Workplace Surveillance & Monitoring Consent Form Staffing Management Acknowledgement of Resume (Application) Acquisition Communication – New Acquired Staff ADA Accommodation Denial Letter ADA Checklist ADA Reasonable Accommodation Checklist ADA-Compliant Interview Questions ADA-Compliant Recruiting Adverse Employment Action Notice Advertisement for Position Template Affirmative Action Form Affirmative Action Plans: Access to Employment Procedures Affirmative Action Program Applicant Information Form Alternatives To Downsizing Americans With Disabilities Act of 1990 (ADA) Questionnaire Applicant Consent for Drug Testing Applicant Data Record Applicant Flow Log Applicant Interview Log Applicant Rejection Letter Application for Employment Application for Employment Application for Employment Application for Employment #6 Application for Employment Approaches to Positive Recruitment Assisting Layoff Survivors Authorization to Obtain a Consumer Credit Report and Release of Information Authorization to Obtain a Consumer Credit Report and Release of Information Avoiding Interview-Related Lawsuits Candidate Evaluation Form Candidate Evaluation Form Candidate Evaluation Form Career Fair Checklist Checklist for reviewing resumes or application forms College Recruitment Letter Common Disclaimers and Statements on Application Forms Computer Skills Questionnaire for Applicants Conditional Job Offer (Drug Screening) Conditional Job Offer (Physical Examination) Confidential Exit Questionnaire Conflict of Interest Agreement Conflict of Interest Statement Contingent Job Offer Letter Cost-of-Turnover Worksheet Credit Report Disclosure & Authorization Form Credit Report Request Disclosure of Non-competition, Non-disclosure and Non-solicitation Disclosure to Employment Applicant Diversity Best Practices and Programs Driver's Information Sheet Driving Check Request and Release From Liability Drug Test Consent Form EEO-1 Voluntary Self-Identification Form (2007 Version) EEO Compliant Application Process EEOC Best Hiring Practices EEOC Investigative Methods EEOC Required Information Form Emergency Contact List Employee Acknowledgement Form Employee Agreement - Nondisclosure of Information and Assignment of Inventions Employee Authorization for Reference Release Employee Coaching Script: For Top Performing Employees Employee Confidentiality Agreement Employee Issued Exit Procedure Employee of the Month Nomination Form Employee Reference Employee Referral Form Employee Referral Program Form Employee Referral Employee Termination Notice Employee Testing Employer Position Requirement Form Employment Agreement Employment Verification Request Form Employment Verification Executive Employment Agreement Exit Checklist Exit Interview Questionnaire Exit Interview Questionnaire Exit Interview Questionnaire #4 Exit Interview Questionnaire Exit Survey FCRA -Sample Preliminary Notice of Adverse Action Flexible Work Arrangement Agreement Flextime Request Form Form I-9 Employment Eligibility Verification Handbook Acknowledgements Hire Requisition Hiring Checklist HRIS Sample Procedure - A Requisition Entry Human Resources Action Form I-9 Form Reverification Memo to Employee Independent Contractor Agreement Independent Contractor Agreement Independent Contractor Core Checklist Initial Pre-Screen Interview Questionnaire Intermal Job Posting Internal Job Application Form Internal Job Application Internal Job Posting Internship Evaluation Report Form Internship Position Description Form Interview Evaluation Report Job Analysis Form Job Description Form Job Description Form Job Description Supplement for Management and Professional Jobs Job Offer Approval Form Job Offer Checklist: What to Include Job Offer Letters Elements Checklist Job Posting Application Job Requisition/Request for Recruitment Job Sharing Memo of Understanding Keeping Independent Contractors Independent Key Steps In Developing An Attitude Survey Lawful & Unlawful Interview Questions Layoff or RIF - Lack of Work Letter Regarding the Change to Hours Worked (FT to PT) Letter Resume Received Management's Orientation Duties Manager's New Hire Orientation Checklist Medical Test Consent Form Model Work-Study/Internship Program Moving and Relocation Expense Agreement National Origin And Accent Harassment New Employee Orientation Checklist New Employee Orientation Checklist New Employee Orientation Evaluation Form New Hire Approval And Processing New Hire Checklist New Hire Letter New Hire Survey #1 New Hire Survey #2 Noncompetition Provision Non-Disparagement Agreement Notice of Resignation Form Notice of Separation Offer Approval Form Offer Letter #1 Offer Letter #2 Offer Letter #3 Offer Letter #4 Offer Letter and Per Diem Expenses Offer Letter: Internal Applicant Older Workers Act Waiver Orientation Checklist - Human Resources Orientation Checklist for Supervisors Orientation Checklist for Supervisors Orientation Checklist Orientation Follow Up Survey Overcoming Language Barriers And Stereotypes Overview: Demonstrating Management Accountability Overview: Difficult Recruiting Situations Overview: Policy Issues In Pre-Employment Testing OVERVIEW: Sample Offer Letter Overview: Screening & Background Checking Overview: Telephone Reference Check Parental Consent - Workplace Background Checks for a Minor Child Personnel Requisition Form Personnel Requisition Form Personnel Requisition Physical Examination Consent Agreement Planning A Reduction In Force Position Description Template Pre-Employment Inquiry Authorization Release Pre-Hire Checklist Pre-Interview Checklist Racial Diversity Initiatives Recruiting From Minority Groups Reduction in Force - Declining Sales Reference Checking Form Reference Checking Form Reference Request: Educational Records Reference Request: Information from Former Employer Rejection Letter: Interviewee Position Filled Rejection Letter: Unsolicited Resume Response Relocation Expense Request and Authorization Form Request for Employment Offer Request for Reasonable Impairment Disability Accommodation Request For Temporary Hire Resume Review Checklist Retention Appreciation Letter/Retention Bonus Letter Retention Bonus Agreement Retention Interview Form Retention Strategies Sample: Orientation Program Sample Employment Application Sample FCRA Authorization Form Sample Letter: Applicant Not Selected Letter (no interview) Sample Reference Checking Questions Sample Telecommuting Request Form Sample Telephone Pre-Interview Screen Security Investigation Consent and Release Separation Agreement and Release of Claims Separation Checklist Separation Notice Separation Questionnaire Separation Report Signing Bonus Provision Status Change/Separation of Employment Strategies For Effectively Recruiting Women Workers Student Application for Internship Student Evaluation Form Student Letter of Reference Summer Flextime Request Form Telecommuting Application Temporary Agency Screening Guide Terminated Employee References Termination Because of Layoff, Downsizing, Etc. Termination Checklist Termination Letter #2 Termination Letter Termination Notice Termination Record Termination Report TIPS TO USE WHEN GIVING AN EMPLOYEE REFERENCE Voluntary Self Identification Volunteer Application WARN Notice Welcome Announcement WORK-MADE-FOR-HIRE AGREEMENT Technology Corporate Computer Asset Security Policy Acknowledgment New/Change Password Request Legal Compliance Avoiding Malpractice Liability Coaching Skills for Supervisors and Managers Conducting the Termination Meeting Determining If Conduct Is Harassment Determining Whether Your Organization Is Liable Developing A Crisis Plan Discipline Documentation Form Drug Testing Current Employees Drug-Free Workplace Programs Employee Exit Interview Exceptions To The ADA Glossary of Drug and Alchohol Terms Guidelines for Developing An Effective Sexual Harassment Policy How Can Employers Deal With Substance Abuse? How To Avoid Wrongful Discharge Suits HR's Responsibilities For Progressive Discipline Implementing Layoffs Interviewing Workers With Disabilities Model Drug-Free Workplace Program Notice That Consumer Credit Checks Will Be Made Overview: Legally Defensible Performance Appraisals Overview: Religious Diversity Issues Preferred Terminology For Workers With Disabilities Prevent Punitive Damages Promotion And Advancement Protecting Employee Privacy Rights In Terminations Sample Post-ADA Amendments Interactive Process Questionnaire Sample Substance Abuse Policies and Procedures Self Audit: Discipline Form Substance Abuse and the ADA SUPERVISORS PROGRESSIVE DISCIPLINE RESPONSIBILITIES Supervisor's Review of Workplace Violence Warning Signs Training & Performance Crisis Planning For Global Organizations Crisis Stages Developing A Crisis Plan Ergonomics Training Completion Form Guidelines For Managing A Workplace Crisis Overview: Diversity Training Performance Appraisal Tips For Managers Workplace Safety Accountant Elements of a Return-to-Work Program Emotional Responses and Counseling Counter Responses Employer Response to Workplace Stress Ergonomics Worksite Evaluation Form How to Design a No-weapons Policy How to Design a No-weapons Policy MINIMIZE MALINGERING Model Ergonomics Program Model Ergonomics Worksite Analysis Physician Return-to-Work Sample Letter Repetitive Motion Injury Report Log Employee Reference Letters A Tactful Way to Decline to Write a Letter of Recommendation Confirmation of Employment and Letter of Recommendation Employer's Verification on Loan Applicant I am Most Pleased to Write a Character Reference I Highly Recommend (Person) Letter of Reference_Long Letter of Reference_Short Offer of Letter of Recommendation Personal Recommendation and Reference Personal Recommendation of Employee Refusal of Request for Letter of Recommendation Request for Character Reference Request for Employment Reference Request for Reference Response to Inquiry Concerning Former Employee Verification of Employment and Letter of Recommendation Firing & Termination Acceptance of Resignation Acknowledgment Of Obligations Announcement of a Retirement Checklist_Pre-Layoff Checklist_Pretermination Checklist_When Should You Fire an Employee Employee Dismissal Letter Employee Proprietary Rights Acknowledgment Upon Termination Exit Interview Form Final Warning Before Dismissal Letter of Resignation Mutual Termination of Contract Notice of Layoff Notice of Layoff Notice of Revocation of Authority Notice of Termination Notice of Termination_False Employee Information Notice of Termination_Work Rules Violation Resignation Resignation Letter_Going Back to School Resignation Letter_Moving to Another Company Resignation Separation and Release Agreement Severance Agreement Termination Certification Worksheet_Termination of Employment Hiring Employees ACKNOWLEDGMENT OF OBLIGATIONS ASSIGNMENT OF PRE-EMPLOYMENT WORKS AUTHORIZATION, WAIVER AND RELEASE OF LIABILITY FOR CONSUMER CREDIT REPORT CHECKLIST FOR EMPLOYMENT AGREEMENTS COMMISSION SALES AGREEMENT Cover Letter_Employment Agreement Disclosure Notice DRUG TESTING CONSENT AGREEMENT EMPLOYEE AUTHORSHIP CERTIFICATE EMPLOYEE NON-DISCLOSURE AGREEMENT EMPLOYEE PROPRIETARY RIGHTS ACKNOWLEDGMENT EMPLOYMENT AGREEMENT – TECHNICAL EMPLOYEE EMPLOYMENT AGREEMENT – AT WILL EMPLOYEE EMPLOYMENT AGREEMENT FOR AN EXECUTIVE (WITH CAR ALLOWANCE) EMPLOYMENT AGREEMENT FOR AN EXECUTIVE EMPLOYMENT AGREEMENT FOR AN EXECUTIVE GENERAL EMPLOYMENT AGREEMENT EMPLOYMENT AGREEMENT FOR KEY EMPLOYEE EXCLUSIVITY, CONFIDENTIALITY AND ASSIGNMENT OF WORK PRODUCT AGREEMENT INCOME CONTINUATION PROTECTION AGREEMENT APPLICANT INFORMATION RELEASE Letter to New Employer of Former Employee_Non-Disclosure MANAGEMENT SERVICES AGREEMENT NON-DISCLOSURE AND NON-COMPETE AGREEMENT PHYSICAL EXAMINATION CONSENT AGREEMENT EMPLOYEE PROPRIETARY INFORMATION AND INVENTIONS AGREEMENT EMPLOYEE RESTRICTIVE COVENANTS SALES REPRESENTATIVE AGREEMENT SENIOR ADVISOR AGREEMENT TELECOMMUTING AGREEMENT APPLICANT APPRAISAL FORM APPLICANT APPRAISAL FORM APPLICANT SELECTION CRITERIA RECORD CHECKLIST 19 STRATEGIES FOR HIRING THE BEST CHECKLIST HIRING EMPLOYEES CHECKLIST HOME BASED WORKER NEW EMPLOYEE ORIENTATION CHECKLIST PRE-EMPLOYMENT CHECKLIST CHECKLIST ROUTINE MANAGERIAL/SUPERVISORY DUTIES Driving Record Check Letter Educational Reference Check Letter.doc EMPLOYMENT APPLICATION FORM EMPLOYMENT CONTRACT WORKSHEET JOB ANALYSIS JOB DESCRIPTION FORM Job Description POSITION REQUEST FORM CONTINGENT WORKER WORKSHEET DELEGATION WORKSHEET JOB REQUIREMENTS WORKSHEET ROUTINE CLERICAL RESPONSIBILITIES WORKSHEET Appointment for Employment Interview and Testing CONFIDENTIAL DISCLOSURE AGREEMENT JOB APPLICANT INTERVIEW SCRIPT KNOWLEDGE WORKER INTERVIEW QUESTIONNAIRE PRE-INTERVIEW QUESTIONNAIRE QUESTIONS TO AVOID DURING AN INTERVIEW NOTICE OF JOB OPENING Notice of Job Opening_Letter Letter Confirming Employment Terms Letter Confirming Employment New Employee Welcome Letter Acknowledgment of Application_Job Position Filled Decline to Interview Referred Job Applicant Negative Response to Job Candidate_Postinterview Negative Response_Experience Negative Response_No Opening Negative Response_Qualifications Application Acknowledgment Personal Reference Check Letter Receipt of Resume Reference Check Letter EMPLOYMENT REFERENCE PHONE SCRIPT REFERENCE CHECK CONTROL FORM Reference on Qualifications EMPLOYEE REFERENCE REQUEST RELEASE Thank You to Applicant for Testing Insurance Announcement of a Change in Health Benefits Coverage Checklist_Directors and Officers Insurance Checklist_Health and Disability Insurance Checklist_Key Employee Life Insurance Employee Request to Participate in Medical Plan Explanation of Insurance Rate Increase Managing & Motivating Employees ACKNOWLEDGMENT AND WAIVER REGARDING EMPLOYEE DATING CHECKLIST INVESTIGATING COMPLAINTS OF HARASSMENT DISCRIMINATION CHECKLIST PROGRESSIVE DISCIPLINE DOCUMENTATION CHECKLIST PROGRESSIVE DISCIPLINE EMPLOYEE CORRECTION FORM Notice to Employees of Unsatisfactory Behavior RECORD OF DISCIPLINARY ACTION Reprimand Warning Notice CHECKLIST DOCUMENTS TO KEEP IN EMPLOYEES’ PERSONNEL FILE COMMISSION LIST COMMISSION SUMMARY Employee Absence Tracking Employee Records Employee Shift Schedule Employee Time Record Time Sheet Addressing Harassement Christmas Bonus Letter Christmas Employee Discount Offer Commendation and Refusal of Request for Raise Company Bonus Letter Confusion Regarding Sick Leave Policy Discounted Membership for Employees Employee Suggestion for Company Meeting Letter Explaining Family and Medical Leave Letter to Sexual Harassment Complainant Notice of Promotion Notice to Employee Unqualified for Christmas Bonus Notice to Employees of Bonus Cancellation Notice to Employees of New Vacation Policy Offer of Assistance to Family During Employee Illness Please Welcome New Employee Promotion Announcement OR Refusal of Employee Request for Early Raise Reminder to Employee to Renew Drivers License Request for Leave of Absence Request to Locate Former Employee Retirement Party Invitation_Guest Retirement Party Invitation_Internal Thank You for Submission and Request for Revision Thank You for Support During Illness Complimentary Letter to Employee on Handling of Difficulty Complimentary Letter to Employee on Handling of Emergency Congratulations on a Job Well Done Congratulations on Increased Sales Congratulations on Outstanding Achievement Congratulations on Promotion Congratulations to an Employee on 5-Year Anniversary Employee Job and Motivation Improvement Meeting Letter of Appreciation to Employee Letter of Encouragement to Sales Staff Motivation Survey PERSONAL FLEXIBILITY SKILLS TEST PERSONAL STRENGTHS AND WEAKNESSES WORKSHEET ABSENCE FORM Check Request Form CHECKLIST HARASSMENT INVESTIGATION ELECTRONIC FUNDS TRANSFER AUTHORIZATION EMPLOYEE EMERGENCY NOTIFICATION FORM EMPLOYMENT REFERENCE RELEASE EMPLOYEE SUGGESTION FORM MEDIATION AND ARBITRATION AGREEMENT OVERTIME AUTHORIZATION FORM PAYROLL DEDUCTION AUTHORIZATION SEPARATION AND RELEASE AGREEMENT RESPONSE TO REQUEST FOR FAMILY OR MEDICAL LEAVE OF ABSENCE TELECOMMUTING AGREEMENT PHONE CALL LOG FORM TUITION APPROVAL FOR REFUND REQUEST WITNESS STATEMENT FORM TELECOMMUTING SITE WORKSHEET CHECKLIST GIVING JOB PERFORMANCE FEEDBACK CHECKLIST SALES REP EVALUATION EMPLOYEE COMPLAINT FORM EMPLOYEE COMPLIANCE SURVEY EMPLOYEE SATISFACTION SURVEY NEW EMPOYEE SURVEY PEER IMPROVEMENT FORM PERFORMANCE EVALUATION SELF-EVALUATION SEXUAL HARASSMENT I.Q. TEST SUPERIOR IMPROVEMENT FORM Policies & Documentation Request Immediate Insurance Coverage for New Employee ABSENCE POLICIES EXAMPLES BUSINESS ETHICS AND CONDUCT DISCLOSURE STATEMENT CHECKLIST 21 THINGS TO DO TO FOR A SAFE WORKPLACE CHECKLIST SAMPLE EMERGENCY INSTRUCTIONS CHECKLIST ERGONOMICS ISSUES CHECKLIST HOW TO BE AN EXCELLENT EMPLOYEE CODE OF ETHICS [YOUR COMPANY NAME] TECHNOLOGY RESSOURCES USE POLICY LONG-TERM DISABILITY PLAN SHORT-TERM DISABILITY PLAN DRUG AND ALCOHOL POLICY [YOUR COMPANY NAME]'S DRUG TESTING POLICY EMAIL POLICY EMPLOYEE EMAIL POLICIES EMPLOYEE HANDBOOK EMPLOYMENT AT WILL POLICY FUNERAL LEAVE POLICY GENERAL SAFETY POLICY GENERAL SAFETY RULES GRIEVANCE POLICY JURY DUTY POLICY MILITARY LEAVE POLICY OVERTIME POLICY GUIDANCE [YOUR COMPANY NAME] PAID TIME OFF POLICY [YOUR COMPANY NAME] PERSONAL LEAVE POLICY Policy Letter on Vehicle Expense Reimbursement [YOUR COMPANY NAME]'S PRIVACY IN THE WORKPLACE POLICY POLYGRAPH CONSENT POST-EMPLOYMENT REFERENCE POLICY PREGNANCY/MATERNITY LEAVE POLICY PROGRESSIVE DISCIPLINE POLICY PROHIBITED ACTIVITIES (STANDARDS OF CONDUCT) SALES COMMISSION POLICY SALES EXPENSES REIMBURSEMENT POLICY SICK LEAVE POLICY [YOUR COMPANY NAME]'S SMOKING POLICY STATEMENT AND POLICY PROHIBITING ILLEGAL DISCRIMINATION AND HARASSMENT [YOUR COMPANY NAME] TELECOMMUTING POLICY THIRD PARTY CONFIDENTIAL AND PROPRIETARY INFORMATION HOLIDAY / VACATION POLICY TIME OFF TO VOTE [YOUR COMPANY NAME] VACATION POLICY GENERAL WORK RULES POLICY ON AIDS VIOLENCE IN THE WORKPLACE PREVENTION POLICY 2 Interview Questions Interview Questions Telephone Pre-Screen Behavioral Interpersonal Creative Thinking General Managerial Executive Accounting Administrative Customer Service.doc Expatriate Interview Questions Engineering Healthcare Human Resources Human Resources Government Contracting Information Technology Hospitality Consultants Marketing Sales Example Questions and Possible Answers for Interviews Sample Diversity Interview Questions Productivity/Time Management Questions Quality Questions Learning Questions.doc Teamwork Questions Managing Change Problem Analysis Solving Communication Skills Project Management Project Work Basic Interviewing ADA Job Interview Checklist for Supervisors 3 Job Descriptions By Title Abstractor I Account Analyst II Account Analyst Account Clerk II Account Collector Account Manager Account Support Representative Accountant I Accountant II Accountant III Accountant Accounting Assistant Accounting Manager Accounting Manager II Accounting Manager Accounts Payable Clerk Accounts Payable Clerk Accounts Payable Processor Accounts Receivable Clerk Actuarial Systems Analyst II Actuarial Systems Analyst III Actuarial Systems Coordinator Actuarial Systems Technician I Actuarial Systems Technician II Administration Assistant Secretary Administrative Assistant - Executive Administrative Assistant II Administrative Assistant III Administrative Associate Administrative Coordinator Administrative Manager Administrative Secretary Administrative Specialist I Administrator Administrator Admissions Nurse Case Manager Aircraft Maintenance Mechanic Aircraft Panel Trimmer Analyst, Human Resources System Analyst, Information Systems Analyst Information Systems Analyst, Sales Operations Application Programmer Application Support Specialist Applications Analyst Applications Development Manager Applications Support Lead Architect Director Architectural Associate Architecture and Construction Project Manager Asphalt Plant Manager Assembler (Aircraft & Chip Line Parts) Assembler I Assembler Assembler/Lab Technician (Aircraft & Chip Line Parts) Assessment and Education Researcher Assessor Assistant Bank Branch Manager/Operations Manager Assistant Director of Communications Assistant Director of Pharmacy Assistant Editor Assistant Manager Assistant Merchandise Manager Assistant Nursing Care Coordinator/Charge Nurse Assistant or Brand Manager Assistant Plant Manager/Operations Assistant Technical Recruiter Assistant Trust Officer Associate Auditor Associate Corporate Counsel Associate Director for Programs and Services Associate Director, Human Resources Associate Engineer Associate Engineer/Technician Associate HRIS Analyst Associate Staff Engineer ATM Service Representative Audit Control Clerk Automated Test Programmer Avionics Technician Bachelor Social Worker/Case Manager BAKER Bank ATM/Debit Card Coordinator Bank Commercial Services and Loan Associate Bank Community/Relations/ Marketing Representative Bank Customer Service Assistant Manager Bank Customer Service Manager Bank Customer Service Representative Bank Human Resource Coordinator Bank Staff Accountant, Financial Analyst Bank Teller Bank Vice President/ Director of Marketing Bartender Behavioral Health Specialist Benefits Administrator Benefits Administrator Benefits Manager Bid Specialist Bilingual Customer Service Representative Biologist Bond Department Manager Bookkeeping / Item Processing Asst. Supervisor Bookkeeping/ Item Processing Supervisor Bookkeeping Item Processor Branch Area Manager Branch Manager Branch Manager Budget Analyst Building Inspector Building Inspector Business Affairs Division Secretary Business Development Associate Business Manager Business Office Representative Business Process Analyst Buyer Buyer/Planner CAD Designer CAD Draftsman CAD Operator Cafeteria Manager Cafeteria Worker Calendar Specialist Calibration Labratory Technician Calibration Technician A Calibration Technician B Calibration Technician C Calibration Technician D Call Center Supervisor Camera Operator Career Specialist, Workforce Training Case Manager Case Manager Cash Manager Certified Nursing Assistant Channel Development Manager Chaplain Charge Nurse Chemical Engineer Chief Credit Officer Chief Deputy Sheriff Chief Electrical Engineer Chief Engineer Chief Estimator Chief Executive Officer Chief Financial Officer Chief Financial Officer Chief Human Resources Officer Chief Information Officer Chief Information Officer Chief of Police Chief Operating Officer Chief Scientist - Innovation Team Chief Technology Officer Circulation Manager Civil Engineer Claims Administration Manager Claims Analyst Claims Benefits Specialist I Claims/Conversion Specialist Claims Examiner Trainee Claims Intake Supervisor Claims Manager Claims Processor Claims Team Leader Claims/Conversion Specialist Clerk Matron: Sheriff's Department Clerk Typist Client Server Developer Client Systems Analyst Clinical Analyst Clinical Coordinator Clinical Laboratory Scientist Clinical Nurse Specialist Clinical Therapist CNC Machinist Code Administration Supervisor Combination Inspector Commander Sheriffs Department Communication Analyst Communications Center Call Taker Communications Coordinator Communications Specialist Community Corrections Worker Community Management Specialist Community Manager Compensation Analyst Compensation Manager Compliance Officer, Energy Safety-Public Sector Compliance/Policy Director Compliance/Servicing Manager Computer and Network Maintenance Technician Computer Operations Manager Computer Operations Specialist Computer Operator Computer Operator Concierge Conference Service Representative Confirmation Specialist Connection Dental-Plus Technician Construction Laborer Construction Manager Construction Services Assistant Consumer Ombudsman Contact Data Manager Contract Administrator Contract Specialist Contracted Faculty Controller Controller Controller Convention and Meeting Manager Cook: Correctional Facility Cook Copy Assignment Specialist Copywriter Corporate Attorney Corporate Auditor Corporate Compliance Officer - Health Care Corporate Records Director/-Archivist Corporate Safety Coordinator Correctional Officer Correctional Officer Cost Accountant Cost Accounting Coordinator Cost Accounting Manager Credentialing Specialist Credit Analyst Credit Collection Clerk Credit Manager Credit Specialist Custodian Customer Assistant Customer Development Representative Customer Service Manager Customer Service Manager Customer Service Representative Customer Service Representative Customer Service Representative I Customer Service Representative II Customer Service Representative Customer Service Sales Associate Customer Service Supervisor Customer Service Team Leader Customer Service Training Specialist Cybrarian Cytotechnologist Data Entry Operator Data Entry Technician Data Modeler Data Security Administrator Database Administrator Database Design Administrator Dental Hygenist Department Head Secretary Deputy Sheriff Design Drafter Design Engineer I Design Engineer Design Production Specialist Desktop Publisher/Graphic Designer Detective Developer Level 5 Development Director Development Engineer Dietary Assistant Dietary Cook Dietary Services Head Cook Director, Clinical Services Director Community Development Director, Community Relations Director, (Company) Director, Dental Programs Director Financial Aid Director HR Service Center Director, Manufacturing Operations Director, (Name) High School Director of Activities Director of Applications Director of Business Development Director of Client Implementation Services Director of Customer Service Director of Finance Director of Health Services Director of Housekeeping Director of Information Systems Director of Information Technology Services Director of Information Technology Director of Manufacturing Director of Nutrition and Dining Services Director of Organizational Development Director of Partnerships and Channels Director of Pharmacy Director of Quality Assurance Director of Research and Plant Production Director of Research Director of Sales and Marketing Director of Security Director of Social Services Director of Supply Chain Application Development Director of Supply Chain Application Sales Director of Technology Director, Operations Director, Physical Plant Director, Six Sigma Process & Performance Management Director Supply Chain Management and Product Control Diversity Manager Division Operations Manager Document Control Specialist Dual Diagnosis Clinical Therapist E-Bill Payment Manager Editor Editorial Projects Manager Education and Continuing Education Program Manager Electrical Engineer Electrical Test Technician Electrical/Electronics Technician Electrician Supervisory Employee Benefits Coordinator Employee Relations Administrator Employee Relations Director Engineering Assistant - Co-Op Engineering Designer Engraver Enhancement Services Specialist Environmental Engineer Environmental Service Worker Equipment Manager Equipment Operator Escrow Account Manager Estimator I Estimator IV Ethics Officer Examination Supervisor Executive Administrative Assistant Executive Assistant, Marketing Executive Chef Executive Secretary Fabricator Facilities Coordinator Facilities Equipment Maintenance Supervisor Facilities Manager Facilities Manager Facilities Technician - Electrician Facilities Technician - General File Clerk Finance Officer Financial Analyst Financial Analyst Financial Analyst Financial Coordinator Financial Services Management Intern Financial Services Recruiter Fire Chief Fire Inspector Fire Protection Engineer Firefighter/Paramedic Fitness Attendant Food Stylist Foreman Foreman Formulary and Production Specialist Franchise Accounting Supervisor Fund Accountant Fund Accounting Manager Gemologist General Auditor General Clerk General Counsel General Manager General Manager General Manager General Nursery Labor Grading Division Manager Graphic Designer Health Care Center Application Support Specialist Health Care Services Program Supervisor Heavy Equipment Operator Heloc Processor Help Desk Coordinator HIPAA Compliance Specialist Host/Hostess Hotel Desk Clerk Housekeeping Supervisor Housing/Transportation Representative HR Business Consultant HR Specialist HRIS Analyst HRMS Manager HRMS Support Specialist Human Factor Engineer Human Resource Analyst Human Resource Assistant Human Resource Generalist Human Resource Manager Human Resource Technician (Public Sector) Human Resources Administrator Human Resources Assistant Human Resources Business Partner Human Resources Director Human Resources Director Human Resources Director Human Resources Manager Human Resources Program Manager (Public Sector) Human Resources Technician Imaging Associate Implementation Manager Import Coordinator Inbound Clerk, 1st Shift Inbound Manager Inbound Supervisor Information Services Analyst I Information Services Analyst II Information Services Analyst III Information Support Specialist Information Systems Manager Information Technology Director Innovation Developer Inside Sales Manager Inside Sales Representative Inside Sales Specialist Inspector I Insurance Billing Clerk Insurance Claims Business Analyst Insurance Underwriter Trainee Intake Clerk Intake Coordinator Intake Specialist I Integration Analyst Internal Bank Auditor International Capital Markets Foreign Exchange Analyst, Senior International Diversity and Cross-Cultural Resource Manager International Finance Controller International HR Manager International Procurement & Operations Manager International Public Affairs Director Inventory Control Coordinator Investigator Iron Worker IT Customer Support Specialist IT Manager IT Specialist Janitor Job Captain Junior Cost Analyst Lab Services Manager LAN Administrator LAN Coordinator Landscaper Laborer I Laser Machine Operator Lead Assessor Lead Cashier Lead Claims Examiner Lead Production Planner Licensed Practical Nurse Life Guard Loan Officer Logistics Analyst Logistics Clerk Machine Operator Mail Clerk Mail Room Clerk Maintenance Mechanic Maintenance Technician Maintenance Worker Management Analyst Management Information Systems Director Manager Actuarial Systems Manager Administration Manager, Business Intelligence Manager, Child Care Center Manager, Employee Relations Manager of Applications and Systems Programming Manager of Client Services Manager of Development Manager of Information Systems Manager of Information Technology Manager of Manufacturing Engineering Manager, Physical Plant Services Manager/Director - Disease Management Product Development Managing Creative Director Manufacturing Administrative Assistant Manufacturing Engineer Manufacturing Engineer Manufacturing Engineer Manufacturing Engineer/Production Supervisor Market research statistician/analyst Marketing Coordinator Marketing Manager Marketing Specialist Massage Therapist Master Social Worker Material Expediter Materials Engineer Mayor Mechanic Mechanical Engineer Mechanical Engineer Mechanical Equipment Operator Mediation Specialist Medical Case Management Supervisor Membership and Marketing Director Microcomputer Support Specialist Mission Center Support Technician Model Modeling Leader Multimedia Programmer I Multimedia Project Manager III Music Therapist National Account Manager National Recruiting Coordinator Negotiations Specialist Network Administrative Secretary Network Administrator Network Coordinator I Network Coordinator II Network Engineer Network Engineer Network Manager New Business Development Note Teller Supervisor Note Teller NT LAN Administrator Nursing Supervisor Office Manager Office Services Supervisor Oil Level Specialist On-site Technical Recruiter Operations and Production Support Technician Operations Manager Operations Officer Operations Processing Specialist Operations Programmer Analyst Operations Technician Operations/Systems Analyst Organizational Development Manager Outsourcing - Working Supervisor Pantry Worker Paralegal Pastor Patient Care Associate Patient Care Technician/Endoscopy Payroll Clerk Payroll Manager Payroll Officer Payroll Specialist PC/Network Administrator PC/Network Computer Operator Pharmacist Pharmacy Administrative Assistant Pharmacy Technician Physical Plant Manager Physical Therapist Assistant Planning Technician Plant Controller Plant Manager Post Closing Associate Post Production Manager Prepress Supervisor President/CEO President/CEO Press Operator Pricing Analyst Senior Principal Multimedia Instructional Designer II Privacy Officer Privacy Officer Process Engineer Process Improvement Manager Procurement Manager Product and Manufacturing Engineering Manager Product and Process Auditor Product Area Manager Product Development & Field Sales Engineer Product Development Manager Product Manager Production Control Coordinator Production Kitchen Technician Production Manager Production Manager Production Manager Production Manager-Containers, Shop and Traffic Production Manager-Home Remodeling Production Manager-Propagation and Greenhouse Crops Production Planner/Buyer Production Supervisor Production Worker Program Assistant Program Coordinator (Public Sector) Program Coordinator Program Manager Program Manager (Public Sector) Program Manager Programmer Analyst Programmer I Programmer Project Coordinator for Chinese Language Products Project Design Engineer Project Engineer - Electronic Sensors Project Leader Project Manager, Applications Project Manager I Project Manager Project Specialist Proofreader Property Manager Provider Network Analyst Psychiatric Technician Psychiatrist Psychologist Public Relations Manager Public Works Inspector Public Works Superintendent Purchasing Agent Purchasing Manager Quality Analyst Quality Assurance Administrator Quality Assurance Analyst II Quality Assurance Coordinator Quality Assurance Manager Quality Assurance Specialist Quality Assurance Supervisor Quality Control Inspector Quality Control Manager Quality Engineer Quality Leader Quality Specialist Quality Systems Engineer Quality/Manufacturing Engineer Qualtity Assurance Supervisor Radio Announcer Real Estate Appraiser Rebuyer Receiving Manager Receptionist Receptionist Reconsideration Technician Recreational Leader Recruiter Refrigeration/Heating/Air Conditioning Faculty Region Manager, Recruiting Regional Sales Director Regional Sales Manager Regional Sales Manager Regional Training & Marketing Supervisor Registered Nurse Registered Nurse Registered Professional Nurse Repair Station Operator Representative Key Account Management Research Architect Research Chemist Research Specialist Research/Adjustment Coordinator Residential Mortgage Loan Representative and Processor Resource Manager Restaurant Dishwasher Restaurant Expeditor Restaurant Salad Prep Retail Loan Portfolio Manager Retail Manager Retail Sales Clerk Retrieval Clerk Returns Clerk Returns Supervisor Risk Manager (Public Sector) Safety Engineer Sales Engineer Sales Support Representative Sales/Cashier Scientist Section Manager - Production Security Officer Security Specialist Security Senior Account Executive Senior Account Manager Senior Channel Marketing Associate Senior Communication Specialist Senior Community Management Specialist Senior Database Specialist Senior Designer Senior Director, Clinical Services Senior Director, Disease Management Senior Integration Specialist Senior Internet/Communication Engineer Senior LAN Engineer Senior Marketing Analyst Senior Medical Economics Analyst Senior Network Coordinator Senior Operations Programmer Specialist Senior Operations Specialist Senior Portfolio Analyst Senior Programmer Analyst I Senior Project Design Engineer Senior Quality Assurance Specialist Senior Scientific Database Administrator Senior Server Administrator Senior Systems Analyst Senior Systems Developer Senior Tax Accountant Senior Technical Writer Senior Telecommunications Engineer Senior Telecommunications Specialist Senior Vice President & Chief Operations Officer Senior Vice President of Employee Benefits Senior Vice President of Sales Senior Web Commerce Support Specialist Server and Server Assistant Service Worker Sheet Metal Mechanic Shipping and Receiving Coordinator Shipping and Receiving Shipping Manager Shipping Supervisor Shipping/Receiving Clerk Show Host Social Worker Software Developer Software Development Manager Solutions Architect SQL Server Database Administrator Sr. HRIS Analyst Staff Accountant Staff Tax Accountant State Tested Nurse Aid Store Manager Stores/Materials Clerk Subrogation Investigator Supervisor of Art Department Supervisor of Dietary Services Supervisor of Dining Services Supervisor, Warehouse/Receiving System Administrator Systems Administrator Systems Analyst Systems Consultant Systems Developer Systems Engineer Systems Engineer Systems Intern Systems Network Manager Task Leader Technical Tax Manager Teachers Aid Technical Assistant Technical Coordinator Technical Data Manager/Data Coordinator Technical Editor Technical Support Analyst I Technical Support Manager Technical Support Technician Technology Administrator Technology Manager Telecommunications Analyst I Telecommunications Analyst II Telecommunications Specialist Telesales Representative TIMS Administrator Title Examiner Tool Maker and Repairer Trade Specialist Trader Real Time Power Traffic Controller Trainer Training Administrator Training Analyst Training and Development Manager Training Coordinator Training Manager Transfer Station Operator (Public Sector) Transportation Operations Manager Travel Counselor Truck Driver I Truck Driver Trust Administrator - Operations Trust Secretary TV Engineer II TV Remote Unit Supervisor/Maintenance Engineer Underwriter Underwriter Unit Clerk UNIX System Administrator Upholsterer Utility Truck Driver Vice President & Chief Medical Officer Vice President & Chief Operating Officer By Function Vice President, Administration Vice President and Actuary Vice President and Actuary Vice President, Chief Financial Officer Vice President Claims Department Vice President, Human Resources Vice President, Human Resources Vice President, Human Resources Vice President, Information Systems Vice President, Marketing Vice President, Marketing Vice President of Engineering Vice President of Finance Vice President of Human Resources Vice President of Marketing Vice President of Operations Vice President of Operations Vice President of Risk Management Vice President, Student Services Volunteer Coordinator Warehouse Clerk Job Description Water Enforcement Officer Watershed Manager Water-Wastewater Plant Operator (City) Web Designer Webmaster Website Quality Assurance Analyst Welder Workforce Planner Account Analyst Account Collector Account Manager Accountant I Accountant II Accountant III Accounting Assistant Accounting Manage1 Accounting Manager II Accounting Manager Accounts Payable Clerk Accounts Payable Processor Accounts Receivable Clerk Actuarial Systems Analyst II Actuarial Systems Analyst III Actuarial Systems Coordinator Actuarial Systems Technician I Actuarial Systems Technician II ATM Service Representative Audit Control Clerk Bank Staff Accountant Financial Analyst Bookkeeping/Item Processing Asst Supervisor Bookkeeping/Item Processing Supervisor Bookkeeping Item Processor Branch Area Manager Branch Manager Business Office Representative Chief Credit Officer Chief Financial Officer1 Chief Financial Officer Controlle1 Controller Controller Corporate Auditor Cost Accountant Cost Accounting Coordinator Cost Accounting Manager Credit Analyst Credit Collection Clerk Credit Specialist Finance Officer Financial Analys1 Financial Analys2 Financial Analyst Financial Coordinator Financial Services Management Intern Franchise Accounting Supervisor Fund Accountant Fund Accounting Manager General Auditor International Finance Controller Investigator Junior Cost Analyst Loan Officer Manager Actuarial Systems Modeling Leader Payroll Clerk Payroll Manager Payroll Officer Payroll Specialist Plant Controller Procurement Manager Product Development Manager Program Coordinator Quality Leader Real Estate Appraiser Scientist Senior Portfolio Analyst Senior Tax Accountant Staff Accountant Staff Tax Accountant Tax Manager Vice President and Actuary Vice President and Actuary Vice President of Finance Job Captain Architect Director Architectural Associate Architecture and Construction Project Manager Construction Services Assistant Administration Assistant Secretary Administrative Assistant - Executive Administrative Assistant II Administrative Assistant III Administrative Associate Administrative Coordinator Administrative Secretary Administrative Specialist I Administrator Administrator Business Affairs Division Secretary Clerk Typist Conference Service Representative Consumer Ombudsman Contract Administrator Credentialing Specialist Department Head Secretary Director of Activities Executive Administrative Assistant Executive Assistant, Marketing Executive Secretary File Clerk General Clerk Logistics Clerk Mail Room Clerk Management Analyst Manager Administration Manufacturing Administrative Assistant Office Services Supervisor Receiving Manager Receptionist Receptionist Warehouse Clerk Job Description Assistant Director of Communications Assistant Editor Circulation Manager Editor Editorial Projects Manager Program Assistant Proofreader Public Relations Manager Retrieval Clerk Senior Communication Specialist Senior Telecommunications Engineer Bank Customer Service Assistant Manager Bank Customer Service Manager Bank Customer Service Representative Bilingual Customer Service Representative Customer Assistant Customer Service Representative Customer Service Representative Customer Service Representative I Customer Service Representative II Customer Service Supervisor Customer Service Team Leader Customer Service Training Specialist Director of Customer Service Product Development & Field Sales Engineer Retail Sales Clerk Senior Account Manager Associate Engineer Associate Engineer/Technician Associate Staff Engineer CAD Designer CAD Draftsman Calibration Labratory Technician Chemical Engineer Chief Electrical Engineer Chief Engineer Civil Engineer Clinical Laboratory Scientist Cytotechnologist Design Drafter Design Engineer I Design Engineer Electrical Engineer Electrical Test Technician Electrician Supervisory Engineering Assistant - Co-Op Engineering Designer Environmental Engineer Fire Protection Engineer Human Factor Engineer Lab Services Manager Manager, Physical Plant Services Manufacturing Engineer Manufacturing Engineer Manufacturing Engineer Manufacturing Engineer/Production Supervisor Materials Engineer Mechanical Engineer Process Engineer Product and Manufacturing Engineering Manager Project Design Engineer Project Engineer - Electronic Sensors Quality Assurance Manager Quality Engineer Quality Systems Engineer Quality/Manufacturing Engineer Research Chemist Safety Engineer Senior Designer Senior Project Design Engineer Technical Data Manager/Data Coordinator Vice President of Engineering Administrative Manager Assistant or Brand Manager Associate Director for Programs and Services Bank Vice President/ Director of Marketing Chief Executive Officer Chief Operating Officer Compliance/Policy Director Development Director Director, Community Relations Director, (Company) Director, Dental Programs Director Financial Aid Director, Manufacturing Operations Director, (Name) High School Director of Business Development Director of Client Implementation Services Director of Finance Director of Information Systems Director of Information Technology Services Director of Research and Plant Production Director, Physical Plant Division Operations Manager General Manager Manager, Business Intelligence Operations Manager Physical Plant Manager President/CEO President/CEO Production Manager Program Manager Retail Manager Senior Vice President & Chief Operations Officer Trader Real Time Power Vice President & Chief Medical Officer Vice President & Chief Operating Officer Vice President, Administration Vice President, Chief Financial Officer Vice President of Operations Vice President of Operations Vice President, Student Services Building Inspector Chief of Police Community Corrections Worker Compliance Officer, Energy Safety-Public Sector Detective Fire Chief Fire Inspector Firefighter/Paramedic Mayor Public Works Superintendent Admissions Nurse Case Manager Assistant Director of Pharmacy Assistant Nursing Care Coordinator/Charge Nurse Behavioral Health Specialist Biologist Branch Manager Case Manager Case Manager Certified Nursing Assistant Charge Nurse Clinical Coordinator Clinical Nurse Specialist Clinical Therapist Corporate Compliance Officer - Health Care Dental Hygenist Dietary Assistant Dietary Cook Dietary Services Head Cook Director, Clinical Services Director of Health Services Director of Nutrition and Dining Services Director of Pharmacy Director of Social Services Dual Diagnosis Clinical Therapist Formulary and Production Specialist Health Care Center Application Support Specialist Health Care Services Program Supervisor Implementation Manager Intake Clerk Intake Coordinator Licensed Practical Nurse Manager/Director - Disease Management Product Development Massage Therapist Medical Case Management Supervisor Music Therapist Nursing Supervisor Patient Care Associate Patient Care Technician/Endoscopy Pharmacist Pharmacist Pharmacy Administrative Assistant Pharmacy Technician Physical Therapist Assistant Privacy Officer Program Manager Psychiatrist Psychologist Registered Nurse Registered Nurse Registered Professional Nurse Senior Director, Clinical Services Senior Director, Disease Management Senior Medical Economics Analyst Social Worker State Tested Nurse Aid Supervisor of Dietary Services Supervisor of Dining Services Unit Clerk Accounts Payable Clerk Analyst, Human Resources System Assistant Technical Recruiter Associate Director, Human Resources Associate HRIS Analyst Bank Human Resource Coordinator Benefits Administrator Benefits Administrator Benefits Manager Career Specialist, Workforce Training Chief Human Resources Officer Chief Information Officer Compensation Analyst Compensation Manager Director HR Service Center Director of Organizational Development Diversity Manager Employee Benefits Coordinator Employee Relations Administrator Employee Relations Director Ethics Officer Financial Services Recruiter HR Business Consultant HR Specialist HRIS Analyst HRMS Manager HRMS Support Specialist Human Resource Analyst Human Resource Assistant Human Resource Generalist Human Resource Generalist Human Resource Manager Human Resource Technician (Public Sector) Human Resources Administrator Human Resources Assistant Human Resources Business Partner Human Resources Director Human Resources Director Human Resources Director Human Resources Manager Human Resources Program Manager (Public Sector) Human Resources Representative/Benefit Coordinator Human Resources Technician International HR Manager Manager, Employee Relations National Recruiting Coordinator On-site Technical Recruiter Organizational Development Manager Recruiter Region Manager, Recruiting Senior Vice President of Employee Benefits Sr. HRIS Analyst Trainer Training Administrator Training Analyst Training and Development Manager Training Manager Vice President, Human Resources Vice President, Human Resources Vice President, Human Resources Vice President of Human Resources Analyst, Information Systems Analyst Information Systems Application Programmer Application Support Specialist Applications Analyst Applications Development Manager Applications Support Lead Automated Test Programmer Business Process Analyst Chief Information Officer Chief Scientist - Innovation Team Chief Technology Officer Client Server Developer Client Systems Analyst Clinical Analyst Communication Analyst Communications Coordinator Communications Specialist Community Management Specialist Community Manager Computer and Network Maintenance Technician Computer Operations Manager Computer Operations Specialist Computer Operator Computer Operator Contact Data Manager Data Entry Technician Data Security Administrator Database Administrator Database Design Administrator Developer Level 5 Director of Information Technology Director of Partnerships and Channels Director of Research Director of Supply Chain Application Development Director of Supply Chain Application Sales Director of Technology Help Desk Coordinator Information Services Analyst I Information Services Analyst II Information Services Analyst III Information Support Specialist Information Systems Manager Information Technology Director Innovation Developer Inside Sales Manager Inside Sales Representative Integration Analyst IT Customer Support Specialist IT Manager IT Specialist LAN Administrator LAN Coordinator LAN/Applications Analyst Management Information Systems Director Manager of Applications and Systems Programming Manager of Client Services Manager of Development Manager of Information Systems Manager of Information Technology Microcomputer Support Specialist Mission Center Support Technician Multimedia Programmer I Multimedia Project Manager III Network Administrative Secretary Network Administrator Network Coordinator I Network Coordinator II Network Engineer Network Engineer Network Manager NT LAN Administrator Operations and Production Support Technician Operations Programmer Analyst Operations Technician Operations/Systems Analyst PC/Network Administrator PC/Network Computer Operator Principal Multimedia Instructional Designer II Programmer Analyst Programmer I Programmer Project Leader Project Manager, Applications Project Specialist Provider Network Analyst Quality Assurance Analyst II Research Architect Research Specialist Senior Database Specialist Senior Integration Specialist Senior Internet/Communication Engineer Senior LAN Engineer Senior Network Coordinator Senior Operations Programmer Specialist Senior Operations Specialist Senior Programmer Analyst I Senior Quality Assurance Specialist Senior Scientific Database Administrator Senior Server Administrator Senior Systems Analyst Senior Systems Developer Senior Technical Writer Senior Telecommunications Specialist Senior Web Commerce Support Specialist Software Developer Software Development Manager SQL Server Database Administrator System Administrator Systems Administrator Systems Analyst Systems Consultant Systems Developer Systems Engineer Systems Engineer Systems Intern Systems Network Manager Task Leader Technical Technical Assistant Technical Coordinator Technical Support Analyst I Technical Support Manager Technical Support Technician Technology Administrator Technology Manager Telecommunications Analyst I Telecommunications Analyst II Telecommunications Specialist TIMS Administrator UNIX System Administrator Vice President, Information Systems Web Designer Webmaster Website Quality Assurance Analyst Abstractor I Aircraft Maintenance Mechanic Aircraft Panel Trimmer Assembler (Aircraft & Chip Line Parts) Assembler I Assembler Assembler/Lab Technician (Aircraft & Chip Line Parts) Assistant Plant Manager/Operations Avionics Technician Calibration Technician A Calibration Technician B Calibration Technician C Calibration Technician D CNC Machinist Corporate Safety Coordinator Development Engineer Director of Manufacturing Director, Operations Director Supply Chain Management and Product Control Document Control Specialist Engraver Fabricator Facilities Coordinator Facilities Equipment Maintenance Supervisor Facilities Manager Facilities Manager Facilities Technician - Electrician Facilities Technician - General General Manager Heavy Equipment Operator Inbound Clerk, 1st Shift Inbound Manager Inbound Supervisor Inventory Control Coordinator Iron Worker Laser Machine Operator Lead Assessor Lead Production Planner Machine Operator Maintenance Mechanic Maintenance Technician Manager of Manufacturing Engineering Material Expediter Mechanical Engineer Oil Level Specialist Plant Manager Prepress Supervisor Press Operator Product and Process Auditor Product Area Manager Production Control Coordinator Production Manager Production Supervisor Production Worker Project Coordinator for Chinese Language Products Quality Assurance Administrator Quality Assurance Specialist Quality Assurance Supervisor Quality Control Inspector Quality Control Manager Quality Specialist Repair Station Operator Section Manager - Production Sheet Metal Mechanic Shipping and Receiving Coordinator Shipping Manager Shipping Supervisor Stores/Materials Clerk Supervisor, Warehouse/Receiving Truck Driver Upholsterer Utility Truck Driver Welder Account Support Representative Analyst, Sales Operations Assistant Manager Assistant Merchandise Manager Business Development Associate Business Manager Channel Development Manager Customer Development Representative Customer Service Manager Customer Service Representative Customer Service Sales Associate Director of Sales and Marketing Enhancement Services Specialist Inside Sales Specialist Lead Cashier Managing Creative Director Market research statistician/analyst Marketing Coordinator Marketing Manager Marketing Specialist Membership and Marketing Director National Account Manager New Business Development Post Production Manager Product Manager By Industry Production Manager Regional Sales Director Regional Sales Manager Regional Sales Manager Regional Training & Marketing Supervisor Representative Key Account Management Sales Engineer Sales Support Representative Sales/Cashier Senior Account Executive Senior Channel Marketing Associate Senior Community Management Specialist Senior Marketing Analyst Senior Vice President of Sales Store Manager Telesales Representative Vice President, Marketing Vice President, Marketing Vice President of Marketing Bid Specialist Buyer Buyer/Planner Import Coordinator International Procurement & Operations Manager Production Planner/Buyer Purchasing Agent Purchasing Manager Rebuyer Assessor Compliance/Servicing Manager Escrow Account Manager Heloc Processor Imaging Associate Post Closing Associate Retail Loan Portfolio Manager Title Examiner Computer Operations Manager Volunteer Coordinator Watershed Manager Assistant Bank Branch Manager/Operations Manager Assistant Trust Officer ATM Service Representative Bank ATM/Debit Card Coordinator Bank Commercial Services and Loan Associate Bank Community/Relations/ Marketing Representative Bank Customer Service Assistant Manager Bank Customer Service Manager Bank Customer Service Representative Bank Human Resource Coordinator Bank Staff Accountant, Financial Analyst Bank Teller Bank Vice President/ Director of Marketing Branch Area Manager Branch Manager Chief Information Officer Compliance/Policy Director Corporate Auditor Credit Analyst Division Operations Manager E-Bill Payment Manager Financial Analyst Financial Services Management Intern Fund Accountant Fund Accounting Manager General Auditor Information Systems Manager Internal Bank Auditor Investigator Loan Officer Marketing Specialist Modeling Leader Network Administrative Secretary Network Administrator Network Coordinator I Network Coordinator II Note Teller Supervisor Note Teller Operations Officer Operations Processing Specialist PC/Network Computer Operator Product Development Manager Project Specialist Quality Leader Residential Mortgage Loan Representative and Processor Senior Network Coordinator Senior Portfolio Analyst Senior Vice President & Chief Operations Officer System Administrator Tax Manager Trust Administrator - Operations Trust Secretary Webmaster Applications Analyst Assessment and Education Researcher Career Specialist, Workforce Training Communication Analyst Communications Coordinator Computer and Network Maintenance Technician Contracted Faculty Data Security Administrator Director, Dental Programs Director Financial Aid Director, (Name) High School Director of Information Technology Services Education and Continuing Education Program Manager Information Support Specialist Manager, Child Care Center Manager of Applications and Systems Programming Microcomputer Support Specialist Payroll Officer Refrigeration/Heating/Air Conditioning Faculty Senior Programmer Analyst I Senior Telecommunications Specialist Teachers Aid Vice President, Student Services Account Support Representative Administrative Assistant II Administrative Associate Administrator Admissions Nurse Case Manager Analyst Information Systems Analyst, Sales Operations Assistant Director of Communications Assistant Director of Pharmacy Assistant Nursing Care Coordinator/Charge Nurse Associate Director for Programs and Services Audit Control Clerk Behavioral Health Specialist Biologist Branch Manager Business Office Representative Cafeteria Manager Cafeteria Worker Case Manager Case Manager Certified Nursing Assistant Charge Nurse Client Server Developer Clinical Analyst Clinical Coordinator Clinical Laboratory Scientist Clinical Nurse Specialist Clinical Therapist Corporate Compliance Officer - Health Care Cytotechnologist Dental Hygenist Department Head Secretary Dietary Assistant Dietary Cook Dietary Services Head Cook Director, Clinical Services Director, Community Relations Director of Activities Director of Business Development Director of Health Services Director of Housekeeping Director of Nutrition and Dining Services Director of Pharmacy Director of Social Services Dual Diagnosis Clinical Therapist Financial Analyst Formulary and Production Specialist Health Care Center Application Support Specialist Health Care Services Program Supervisor Implementation Manager Information Technology Director Intake Clerk Intake Coordinator LAN Administrator Licensed Practical Nurse Manager, Physical Plant Services Manager/Director - Disease Management Product Development Marketing Manager Massage Therapist Mission Center Support Technician Music Therapist Network Engineer Network Engineer Nursing Supervisor Office Services Supervisor Operations/Systems Analyst Patient Care Associate Patient Care Technician/Endoscopy Pharmacist Pharmacy Administrative Assistant Pharmacy Technician Physical Therapist Assistant Privacy Officer Program Manager Programmer Analyst Programmer I Psychiatrist Psychologist Regional Sales Manager Regional Training & Marketing Supervisor Registered Nurse Registered Nurse Registered Professional Nurse Senior Director, Clinical Services Senior Director, Disease Management Senior Marketing Analyst Senior Medical Economics Analyst Senior Systems Analyst Service Worker Social Worker State Tested Nurse Aid Supervisor of Dietary Services Supervisor of Dining Services Systems Administrator Systems Analyst Technology Manager Telecommunications Specialist Unit Clerk Vice President & Chief Medical Officer Vice President, Marketing Analyst Information Systems Application Support Specialist Applications Support Lead Automated Test Programmer Channel Development Manager Chief Scientist - Innovation Team Chief Technology Officer Communications Specialist Community Management Specialist Community Manager Data Entry Technician Database Administrator Director of Client Implementation Services Director of Technology Enhancement Services Specialist Help Desk Coordinator Inside Sales Manager Inside Sales Representative Integration Analyst IT Customer Support Specialist IT Manager IT Specialist Manager, Business Intelligence Network Manager NT LAN Administrator President/CEO Program Manager Quality Assurance Analyst II Regional Sales Manager Research Architect Research Specialist Senior Channel Marketing Associate Senior Database Specialist Senior Integration Specialist Senior Operations Programmer Specialist Senior Operations Specialist Senior Quality Assurance Specialist Senior Server Administrator Senior Technical Writer Senior Web Commerce Support Specialist Software Development Manager Task Leader Technical Vice President, Human Resources Application Programmer Associate Auditor Bond Department Manager Claims Administration Manager Claims Benefits Specialist I Claims/Conversion Specialist Claims Examiner Trainee Claims Intake Supervisor Claims Manager Claims Processor Client Systems Analyst Computer Operator Connection Dental-Plus Technician Credentialing Specialist Customer Service Sales Associate Director of Applications Examination Supervisor HIPAA Compliance Specialist Insurance Claims Business Analyst Insurance Underwriter Trainee Intake Specialist I LAN Coordinator LAN/Applications Analyst Lead Claims Examiner Manager of Information Technology Medical Case Management Supervisor Operations and Production Support Technician Process Improvement Manager Project Leader Provider Network Analyst Quality Analyst Quality Assurance Coordinator Reconsideration Technician Retrieval Clerk Senior Vice President of Employee Benefits Subrogation Investigator Systems Consultant Systems Engineer Technical Support Technician Technology Administrator Training Coordinator Underwriter Underwriter UNIX System Administrator Vice President Claims Department Vice President of Risk Management Abstractor I Account Analyst Account Manager Accounting Assistant Accounting Manager Accounting Manager Accounts Payable Clerk Accounts Receivable Clerk Administrative Assistant - Executive Administrative Coordinator Aircraft Maintenance Mechanic Aircraft Panel Trimmer Assembler (Aircraft & Chip Line Parts) Assembler I Assembler Assembler/Lab Technician (Aircraft & Chip Line Parts) Assistant or Brand Manager Assistant Plant Manager/Operations Associate Engineer Associate Engineer/Technician Avionics Technician CAD Designer Calibration Labratory Technician Calibration Technician A Calibration Technician B Calibration Technician C Calibration Technician D CNC Machinist Contract Administrator Corporate Safety Coordinator Cost Accounting Coordinator Customer Service Representative I Customer Service Representative II Customer Service Supervisor Design Engineer Development Engineer Director, Manufacturing Operations Director of Customer Service Director of Information Technology Director of Manufacturing Director of Research and Plant Production Director, Operations Director, Physical Plant Director Supply Chain Management and Product Control Document Control Specialist Electrical Test Technician Electrical/Electronics Technician Engineering Assistant - Co-Op Engraver Fabricator Facilities Coordinator Facilities Equipment Maintenance Supervisor Facilities Manager Facilities Manager Facilities Technician - Electrician Facilities Technician - General General Manager General Manager Heavy Equipment Operator Inbound Clerk, 1st Shift Inbound Manager Inbound Supervisor Inspector I Inventory Control Coordinator Iron Worker Junior Cost Analyst Laser Machine Operator Lead Assessor Lead Production Planner Logistics Clerk Machine Operator Maintenance Mechanic Maintenance Technician Manager of Manufacturing Engineering Manufacturing Administrative Assistant Manufacturing Engineer Manufacturing Engineer Manufacturing Engineer Manufacturing Engineer/Production Supervisor Material Expediter Materials Engineer Mechanical Engineer New Business Development Oil Level Specialist Outsourcing - Working Supervisor Physical Plant Manager Plant Controller Plant Manager Prepress Supervisor Press Operator Process Engineer Product and Process Auditor Product Area Manager Product Development & Field Sales Engineer Production Control Coordinator Production Manager Production Manager Production Planner/Buyer Production Supervisor Production Worker Project Coordinator for Chinese Language Products Project Design Engineer Project Engineer - Electronic Sensors Purchasing Manager Quality Assurance Administrator Quality Assurance Specialist Quality Assurance Supervisor Quality Control Inspector Quality Control Manager Quality Engineer Quality Specialist Quality Systems Engineer Quality/Manufacturing Engineer Qualtity Assurance Supervisor Repair Station Operator Research Chemist Sales Engineer Scientist Section Manager - Production Senior Designer Senior Project Design Engineer Senior Vice President of Sales Sheet Metal Mechanic Shipping and Receiving Coordinator Shipping and Receiving Shipping Manager Shipping Supervisor Stores/Materials Clerk Supervisor, Warehouse/Receiving Technical Data Manager/Data Coordinator Tool Maker and Repairer Transportation Operations Manager Truck Driver I Truck Driver Upholsterer Vice President, Information Systems Vice President of Engineering Vice President of Finance Vice President of Operations Vice President of Operations Welder Account Analyst II Applications Development Manager Assessor Bid Specialist Building Inspector Chief of Police Clerk Typist Community Corrections Worker Compliance Officer, Energy Safety-Public Sector Detective Finance Officer Fire Chief Fire Inspector Firefighter/Paramedic Human Resource Technician (Public Sector) Human Resources Program Manager (Public Sector) Information Services Analyst I Information Services Analyst II Information Services Analyst III Mayor Program Coordinator (Public Sector) Program Manager (Public Sector) Public Works Superintendent Real Estate Appraiser Risk Manager (Public Sector) Systems Network Manager Telecommunications Analyst I Telecommunications Analyst II Transfer Station Operator (Public Sector) Accountant Circulation Manager Database Design Administrator Desktop Publisher/Graphic Designer Editor Editorial Projects Manager Executive Secretary Managing Creative Director Post Production Manager Production Manager Proofreader Senior Systems Developer SQL Server Database Administrator Supervisor of Art Department Systems Developer Systems Engineer Systems Intern Technical Coordinator Technical Editor Assistant Manager Assistant Merchandise Manager Bartender Cybrarian Food Stylist Gemologist Host/Hostess Lead Cashier Model Receiving Manager Restaurant Dishwasher Restaurant Expeditor Restaurant Salad Prep Retail Manager Retail Sales Clerk Returns Clerk Returns Supervisor Sales/Cashier Server and Server Assistant Show Host Store Manager Operations Manager Programmer Travel Counselor Analyst, Human Resources System Consumer Ombudsman Representative Key Account Management Trader Real Time Power Water-Wastewater Plant Operator (City) 4 Metrics Caclulators General Business balance sheet business expense reimbursement Equipment Inventory Income Statement Loan Repayment Office Space Calculation General Human Resources 08-Form-Backpay - OT Spreadsheet_FINAL 08-Form-Time Sheet - biweekly_FINAL 08-Spreadsheet-SkillInventoryTemplate_FINAL Above Average Performer Yield Ratio Absenteeism, Percentage of Employees Absenteeism, Average Rate per Employee Absenteeism - Combined Calculation Applicant Flow Log Applicant Flow Log (Non-Affirmative Action/EEO) APPLICANT FLOW LOG Applicant Interview Log Benefits Statement Compa-Ratio Calculation Cost Per Hire Daily Time Log FMLA Absences - Calendar Year FMLA Absences Full-Time Equivalents (FTE) Calculations Health Costs Per EE Hire Yield Ratio Human Resource Department Budget (FY - ) HR Expense Factor Human Resource Ratio Human Capital ROI Interview Accept Yield Ratio Interview Offer Yield Ratio Job Offer Yield Ratio Labor Cost as Percent of Revenue Minimum Wage 2007-2009 Cost Calculation Profit per Employee Relocation Expense Reimbusement Request Revenue per Employee Skills Analysis Form Staff Count Time Sheet Timesheet (Weekly) Time to Hire/Fill Calculation Training Budget Training Costs Per EE Training Log Turnover Calculation Turnover Cost Calculation - Expanded Version Turnover Cost Calculation Turnover Report Vacancy Cost Calculation Vacancy Rate Calculation Workers' Compensation Cost Workers' Compensation Incident Rate Workers' Compensation Severity Rate 5 Mission Statements Mission Statements General Mission Statements Human Resources Mission Statements 6 Policies Benefits 401(k) Plan Accrual of Paid Leave Benefits While on Leave Annual Paid Leave Automatic Enrollment in 401K Bereavement Leave Policy Bereavement Leave Birthdays, Holidays & Leaves of Absence COBRA and Military Leave Policy Computer Purchase Conservative Sick Leave Policy Credited Company Service Policy Critical Personal Leaves of Absence Domestic Partner Bereavement Leave Domestic Partner Policy Domestic Partner Statement and Policy Donation of Sick/Personal Time Policy Education Benefits Program Educational Assistance Advance Payment Policy Educational Assistance Program Educational Assistance Emergency Closing Policy Emergency Closing Policy Employee Assistance Program Policy Employee Assistance Program Employee Cash Checking Policy Employee Classification Procedures: Benefit Eligibility Employee Hardship Loan Policy Employee Parking Policy Executive Automobile Policy Exempt Employee Vacation Leave Extended Leave Policy Fitness Center Floating Holidays FMLA (Family and Medical Leave Act) Policy Revised 01-16-2009 Freedom Leave Policy Gym Membership Reimbursement Policy Health Insurance Operating Procedure: HIPAA Health Insurance Portability and Accountability Compliance (HIPAA) Policy Holiday and Shift Pay Policy Holiday Pay Policy Jury Duty Lactation Accommodation Leave of Absence (Non-FMLA) Policy Leave Policies Leave Request Procedure Liberal Sick Leave Policy Loan Fund Maternity Leave Policy Maternity/Paternity Leave Policy Military Leave Policy Military Leave Paid Personal Time Policy Paid Time Off Policy Paid Time Off Parental/School Leave Parking & Mass Transit Options Procedure Personal Leave Personal Time Off Religious Holiday Absence Policy (University) Sabbatical Leave Policy Sabbatical Leave Policy School Activities Time-Off Severe Weather Policy Short Term Disability Sick Leave for Dependent Care Policy Sick Leave Policy Take the Summer Off Policy Temporary Commuting Assistance Allowance Policy and Procedure Time Off from Work Transportation Benefits Plan Tuition Reimbursement Policy and Procedures Vacation Policy Vehicle Fleet Safety and Usage Policy Voting Leave Policy #2 Voting Leave Policy Workers' Compensation Policy Business Leadership Corporate Communications Divestment Policy I-9 Audit Procedure Matching Charitable Gifts Policy Outsourcing Policy Procurement Card Policy Compensation Additional Pay for Exempt Employees Adverse Weather Conditions Policy Bonus Plan Policy: Officer and Management Level Bonus Plan Policy Bonus Policy Call Compensation Compensation Policy Compensatory Time and Pay in Lieu of Grant Policy Compensatory Time Off Policy (Private Sector Employers) Customer Service Incentive Program Employee Business Expense Reports Employee Classification Policy Employee Time Clock Policy Employment Categories Exempt Employee Pay Policy Hazard Duty Pay Hazardous Duty Policy Holiday and Shift Pay Policy Holiday Pay Policy Hours of Work Policy Lactation Accommodation Loan Fund Low-Need Time Meal and Break Policy Make Up Time Meal and Break Policy Merit Increase Policy Merit Increase Policy Nonexempt Employee Electronic Communications Policy Overtime Policy On-Call/Emergency Call-Back Pay Policy Overtime Policy Pay Advances Performance and Salary Reviews Reporting & Call-In Pay Policies Retention Bonus Policy Safety Incentive Program Policy Salary and Wage Review Process Sales Commission Draw Policy Sample Non-Exempt Employee Travel Shift Differential Policy Severance Policy Smoking Breaks Policy Spot Award Policy Time Reporting Policy Timekeeping Policy Timesheets Ethics & Sustainability Business Ethics Policy Community Fund Raising Campaigns Policy Confidentiality Policy Corporate Communications Ethics Policy Fund Raising Campaigns Public Relations/Media Inquiries Sample Code of Ethics and Business Conduct Sample Code of Ethics Policy Statement Volunteer Screening Volunteerism Policy Work Ethics Policy Workplace Giving and Matching Gift Program Policy Diversity AIDS Policy Domestic Partner Statement and Policy Religious Holiday Absence Policy (University) Sample ADA Policy Employee Relations Absence Notification Access to Personnel File Records Policy Access to Personnel Files Policy (Access and Copies) ADA Policy Adverse Weather Conditions Policy AIDS Policy Anti-Harassment Policy & Complaint Procedure Anti-Harassment Policy Attendance Awards Policy Attendance Point System Policy Attendance Policy Attendance Policy Blogging Policy Building Etiquette Bulletin Boards Business and Casual Attire Policy Business Attire Policy Business Casual Policy Cell Phone/PDA Policy Cell phone Use Policy Children in the Workplace Children in the Workplace #2 Children in the Workplace Committee and Task Force Formation Community Fund Raising Campaigns Policy Company Automobile Usage Policy Company Cell Phone Policy Complaint Procedure Policy Compliance Posting/Reporting Operating Procedures Computer, Email and Internet Usage Conduct & Working Environment Confidentiality & Inventions Confidentiality Policy Conflict Resolution Procedures Credited Company Service Policy Disciplinary Probationary Period Dress Code Policy Drug Free Workplace Program Drug Testing Policy Drug, Alcohol & Weapons Policy Drugs, Alcohol and Contraband Policy Eating/Drinking in offices and at workstations EEO Policy Statement Electronic Communication Device Policy Electronic Mail Policy #1 E-Mail Policy #2 E-Mail Policy #3 Employee Appeal Program Employee Business Expense Reports Employee Conduct and Work Rules Employee Conduct, Guidelines #2 Employee Dating Policy Employee Grievance Procedure Employee of the Month Program Policy Employee Parking Policy Employee Parking Policy Employee Records Confidentiality Philosophy Employee Suggestion Policy Employee Termination Policy and Procedures English-Only Language Policy Equal Employment Opportunity/Anti-Discrimination Policy Equal Employment Opportunity Executive Travel Policy Fitness Center Fragrance Free Workplace Policy Fund Raising Campaigns Harassment in the Workplace #1 Harassment Policy Internal & Electronic Communication #1 Harassment Policy #2 Internal Placement Policy Internal Posting and Transfer Process Internal Transfers Policy International Code of Conduct Policy Internet Use Policy #3 Investigating Workplace Conduct Investigatory Leave Policy Involuntary Termination Jewelry and Tattoo Policy Job Abandonment Policy Lactation Accommodation Job Abandonment Policy Statement Loss or Suspension/Restriction of Drivers License Low-Need Time Make Up Time Non-Discrimination and Harassment Non-Exempt Employee Attendance Policy Notice of Voluntary Resignation Policy Office Appearance Office Decorations Policy Office Supplies Policy Outside Activities Policy Outside Employment and Other External Activities Outside Employment Policy Outside Employment Policy Paid Time Off Performance and Salary Reviews Performance Appraisal Process Personal Cell Phone Use Policy Personal Phone Calls Personal Phone Calls Personal Relationships Policy Personal Web Sites and Web Logs Policy Personnel Information Disclosure to External Parties Phone Greeting Physical Bulletin Board Policy Problem Resolution Procurement Card Policy Prohibited Political Activity Promotion Policy Promotions Public Relations/Media Inquiries Recognition and Social Functions Recording Devices in the Workplace Release of Employee Information Religious Accommodation Policy Resignation Policy Return to Work Policy Sample ADA Policy Sample Employment Mediation and Arbitration Agreement Sample Non-Exempt Employee Travel Separation of Employment Policy Service Animal Policy (Expanded) Service Animal Policy Service Award/Retirement Recognition Policy Sexual and Other Unlawful Harassment Policy Sexual Harassment Policy #1 Sexual Harassment Policy #2 Smoke-Free Workplace Policy Smoking Breaks Policy Social Functions Software Audits & Licensing Solicitation, Distribution, and Posting Solicitations and Distributions Standards for Lateness & Absence Summer Dress Code Policy Telephone Calls Telephone Monitoring Timesheets Tobacco-Free Environment Policy Travel and Other Business Expenses Travel Policy Travel Reimbursement Policy Uniforms Policy and Procedure Use of Company Property Use of Drugs and Alcohol Visitors Policy & Procedures Voluntary Termination of Employment Policy Volunteer Screening Volunteerism Policy Work Rules Workplace Bullying Policy Workplace Gambling Policy Workplace Giving and Matching Gift Program Policy You Kept The Promise Recognition Program Global HR Employment of Foreign Nationals Expatriate Procedure (Expanded) International Assignment Agreement Policy International Code of Conduct Policy Rest and Recuperation International Assignments Organizational & Employee Development Career Planning Policy Committee and Task Force Formation Job Rotation Policy Professional Development Reimbursement Policy Scholarship Award Policy Special Training Programs/Events Succession Planning Policy Succession Planning Policy Training and Development/External Memberships Policy Training Benefits Program Safety & Security AIDS Policy Blood borne Pathogens Policy Bomb Threat Procedures Camera Equipped Mobile Devices Cameras in the Workplace Policy Cell Phone/PDA Policy Children in the Workplace #2 Communicable Diseases Policy Confidentiality & Inventions Contagious Temporary Illness Policy Driver Safety Policy Drug and Alcohol Policy Drug Free Workplace Program Drug Testing Policy Drug, Alcohol & Weapons Policy Drugs, Alcohol and Contraband Policy E-Mail Policy #2 Emergency Closing Policy Emergency Closing Policy Emergency Evacuation Program Employee Health and Safety Program Employee Parking Policy Employee Records Confidentiality Philosophy Fitness Center Fragrance Free Workplace Policy Hazardous Duty Policy Health and Safety Committee Operating Procedures Human Resources Hurricane Handbook ID Badge Policy Influenza in the Workplace Policy Internal & Electronic Communication #1 Keys, Credit Cards, and Other Restricted Access Items Laptop Security Policy Medical Emergency Procedures Personal Identification Badge Policy Personal Identity Information (PII) Security, Notification and Confidentiality Policy Personnel Information Disclosure to External Parties Post-Accident Drug Testing Policy Pre-Employment Drug Testing Policy Public Relations/Media Inquiries Quarantine Policy Random Drug Testing Policy Recording Devices in the Workplace Recording Devices in the Workplace Search, Inspection and Investigation Severe Weather Policy Smoke-Free Workplace Policy Social Distancing Guidelines (for workplace communicable disease outbreaks) Stopping the Spread of Germs at Work Telephone Monitoring Tobacco-Free Environment Policy Travel Policy During National/International Unrest Use of Company Property Use of Drugs and Alcohol Vehicle Fleet Safety and Usage Policy Visitors Policy & Procedures Weapon-Free Workplace Policy Work Rules Workplace Bullying Policy Workplace Violence Prevention Policy Workplace Violence Staffing Management ADA Policy Alternative Work Schedule Policy Applicant Travel Reimbursement Policy Assignment, Differentiation and Use of Corporate Titles Background Check and Reference Check Policy Background Investigations Policy Compressed Workweek Policy Guidelines Compressed Workweek Policy Confidentiality & Inventions Contract and Temporary Employees Criminal Background Checks Policy Criminal History Record Policy EEO Policy Statement Working from Home Policy Employee Referral Program Guidelines Employment Categories Employment of Foreign Nationals Employment of Relatives Policy I Employment of Relatives Policy II Employment of Relatives Employment Reference Checks Policy Equal Employment Opportunity/Anti-Discrimination Policy Equal Employment Opportunity Executive Physical Policy External Background Check Policy and Procedure Flextime Policy External Reference Check Disclosure of Employee Information Policy Hiring Policy Technology Flextime/Compressed Schedule Policy Hiring Policy and Procedure I-9 Audit Procedure Internal Background Check Policy and Procedure Internal Placement Policy Internal Posting and Transfer Process Job Bidding Policy Job Descriptions Job Posting Policy and Procedure Job Posting Policy Layoff and Recall Policy Low-Need Time Medical Examinations Policy Motor Vehicle Driving Record Check Policy New Hire Candidate Referral Procedure New-Hire Orientation Process and Agenda Offers of Employment Operating Procedure Part-time Employment Policy Personnel Information Disclosure to External Parties Recruitment and Selection Reduction in Force Selection and Severance Pay Rehire Eligibility and Bridging of Company Service Policy Relocation Expenses Relocation Policy - Exempt Employees Retention Bonus Policy Return to Work Policy Sample Relocation Operating Procedure Summer Flextime Policy Take the Summer Off Policy Telecommuting Office Guidelines Telecommuting Temporary Assignments Policy Voluntary Reduction in Force (RIF) Separation Program Electronic Document Retention Policy Electronic Mail Policy #1 E-Mail Policy #2 E-Mail Policy #3 Human Resources Records Retention and Destruction Procedure Internal & Electronic Communication #1 Internet Use Policy #3 Social Security Number Privacy Policy and Operating Procedure Software Audits & Licensing 7 Requests for Proposals Benefits Outsourcing Group Auto, Homeowner and Umbrella Insurance Managed Dental Plan Relocation Services – Domestic and International Vision Insurance Plan Request For Proposal (RFP) - HR Payroll & Other Operations Payroll & Compensation Services Payroll & Other HR Operations Compensation Study Compensation System Development Sales Force Compensation Consulting Stock Option Transactions Other Services Request For Proposal (RFP) - Employee Benefits Consultant Employee Handbook Financial Planning External Links Consulting Agreements Consulting Proposal Independent Contractor Agreement Sample Request For Proposal (RFP) For a 401k Provider 8 Supervisory Newsletter Articles Managing Smart 2009 Curing What Ails Performance Reviews Expanded Disabilities Act How to Screen for Cultural Fit Manager Resources Spring 2009 Be a Steppingstone Clear Up Overtime Confusion Closing the Sale Mine the Potential of Multicultural Teams Resources for Managers Managing Smart 2008 Hitchhiker's Guide to Developing Leaders Stories in the Workplace Success Factors Tips for Recruiting and Retaining Hispanic Workers Engaging the Disengaged Life's Hard Lessons Resources for Managers Use It or Lose It Working to the Beat Case Closed. Now What? High Potential, High Risk Minimizing Misery On the Brink of Failure Resources for Managers Ignitions Ready Resources for Managers Speak To Inspire Tattletales Spell Trouble The Paralysis of Political Correctness Managing Smart 2007 Big-Picture Performance Appraisal Deliberate Acts of Decency Resources for Managers Thinking Outside the Team Uplifting Employees Avoid Pre-Emptive Strikes HR Solutions Hyper-Speed Managers Resources for Managers Superstars Need Managers Managing Smart 2006 Lead Your Team Through a Layoff Make the Most of Team Building Make 'Walk-Arounds' a Priority To Improve Communication Resources for Managers Stay Connected to Former Employees To Reap Staffing Dividends Try Managing with a Right-Brain Approach 3 Ways To Get More Out of Generation Y at Work Hint: If You're a New Manager, It's Not All About You Make Sure the Retirement Send-off Hits the Right Note Resources for Managers Review Your Responsibilities Under Sarbanes-Oxley Assistive Technology Boosts Productivity of Disabled Workers Find a Wider Pool of Mentors Online Focus on Career Progression To Find Win-Win Hires Keep Your Top Performers Engaged-So They Don't Jump Ship Reconsider Never Having To Say 'I'm Sorry Resources for Managers Use Internship Programs To Groom Strong Job Candidates Watch Out for the Minefield of Hidden Bias Avoid Nicknames Unless Employees Request a Preference Be Aware of a New Danger in Office Romances Be Honest When Selling Potential Hires on Your Business Cope Creatively with the Punctually Challenged Get an 'A' on Your 'Report' Card Get Out of Your Own Way Resources for Managers Try 'Unconscious' Tricks to Unleash Solutions Managing Smart 2005 Culture Differences Influence Expectations of Managers Employees With Intellectual Disabilities Find New Job Niches Focus on Behavior to Turn Around a 'Bad Attitude' GPS Systems Help Monitor Employees’ Time on the Job Help Workers Be 'Mindful' of Safety Issues Job-Sharing: It Has Benefits for Employees—and Employers Manage a Multilingual Workforce by Keeping It Simple Resources for Managers Take Cues from Baseball to Improve Your Business Game Workforce Analytics Tell a Better Story of Costs, Productivity ... And You May Want To Hire Them as Interns Beware of Those Who Bully Bosses Coach Employees To Solve Their Own Conflicts with Co-Workers Learn How To Manage a Friend—Without Ruining Your Friendship Resources for Managers Workplace Readiness Credentials: a Shortcut to Better Hires? You Can Teach an Old Dog New Tricks ... Be Prepared for Cupid's Arrows Among the Cubicles Create an Environment Where Employees Choose To Be Accountable Excuses, Excuses ... Focus on 5 Key Strategies To Improve Communication Skills Resources for Managers Use a Safety Net When Reeling in Your Competitors' Employees Deal With Poor Performers-or Pay the Consequences Discover the Networks That Help Your Team Thrive Don't Tolerate Outrageous Behavior Resources for Managers Use 'HOT' Management To Reclaim Your Role as Manager Watch What You Write When Documenting Employee Performance Managing Smart 2004 Learn How to Communicate with Deaf and Hard-of-Hearing Employees Partner with Other Business Units and Reap the Benefits Resources for Managers Should Looks Count? Step in Quickly when an MVP Goes Off Track Take a Time-Out for Your Team to Reflect You Don't Need Cash to Show Appreciation to Your Employees A Few Rules for Successful Internships Interviewing the Unemployed and Underemployed Learn How To Deal with the Aftershocks of War Learn How to Manage by Remote Control Resources for Managers Seven Strategies for Being Seen as a Fair Boss Energize your employees to help them realize untapped potential Learn from your overseas counterparts to manage creatively Practice the five R's to motivate workers Put substance before style during hiring interviews Resources for Managers Use Six Sigma techniques to improve processes and quality It takes more than a reference check to weed out liars Learn how to recognize and combat 'desk rage' Maintain momentum on long-term projects Make a counteroffer-but make sure it's not just about money Make cost-cutting a team effort Resources for Managers