Business Plan: Jumping Bunnies Childminding Services Willowmena Bloggs Willow Road Westiminster BL89 9XZ Ofsted Registered Childminder Registration Number 39393827 Summary This is a Business plan for Jumping Bunnies Childminding Services. This plan will outline the service that is provided to parents and their families and identify ways in which the business has developed, how it will be marketed and how progress will be made to provide a quality service for children and their parents. A one page summary of the entire report. Make sure to include any conclusions that you make. D:\106758119.doc 2 TABLE OF CONTENTS 1. INTRODUCTION ................................................................................................... 1 1.1. Nature of business ...................................................................................... 1 1.2. Background ................................................................................................ 1 2. STRATEGIC PLANNING ........................................................................................ 2 2.1. Mission Statement ...................................................................................... 2 2.2. Goals and Objectives ................................................................................. 2 2.3. Competitive Advantage / Unique Selling Points ........................................ 2 3. SITUATIONAL ANALYSIS ..................................................................................... 3 3.1. SWOT Analysis........................................................................................... 3 3.2. Customer .................................................................................................... 3 3.3. Environment ............................................................................................... 3 3.4. Marketing and product objectives ............................................................. 4 3.5. Target Market ............................................................................................ 4 3.6. Points of Difference ................................................................................... 4 3.7. Positioning ................................................................................................. 4 4. MARKETING PROGRAM / STRATEGY AND TACTICS ............................................. 5 4.1. Product ....................................................................................................... 5 4.2. Pricing........................................................................................................ 5 4.3. Place .......................................................................................................... 5 4.4. Promotion .................................................................................................. 5 4.5. People ........................................................................................................ 5 4.6. Processes.................................................................................................... 5 4.7. Physical evidence ....................................................................................... 5 5. FINANCIAL PROJECTIONS .................................................................................... 6 5.1. Start up / First Year Expenses ................................................................... 6 5.2. Gross Profit................................................................................................ 6 5.3. Expected Market Share .............................................................................. 6 5.4. Expected Net Revenue ................................................................................ 6 6. IMPLEMENTATION PLAN ..................................................................................... 1 6.1. Gantt chart ................................................................................................. 2 6.2. Promotion Schedule ................................................................................... 3 7. EVALUATION AND CONTROL .............................................................................. 1 7.1 Quality Control .......................................................................................... 1 7.2 Risk Analysis .............................................................................................. 1 7.3 Evaluation Analysis ................................................................................... 1 D:\106758119.doc 3 1. Introduction 1.1. Nature of business I am a Childminder who is registered with Ofsted under the name of ‘Jumping Bunnies Childcare Services’. I am registered on both the Early Years and Childcare registers. 1.2. Background I completed the Local Authorities Pre Registration Programme in 2009 and registered with Ofsted in 2010. I am able to provide quality childcare for up to 6 children under 8 years old, of these 6 a maximum of 3 children may be under 5 years and of these 3, I am able to care for 1 baby under the age of 1year. I offer both flexible and affordable, quality childcare for children aged 0-5 (0-8) years of age within my home. I have a current ‘enhanced’ CRB check and hold both public liability insurance and Class 1 business use on my car insurance. In addition I am a member of the National Childminder Association and have close links with the Early Years and Childcare Team. The services I offer vary dependant on the needs of the parent / carer. This can be part time, full time places between the hours of 7am and 7pm. As an extra help to families, I also offer evening and weekend care. If overnight care is required, this can be negotiated as I am willing to become registered with Ofsted to offer this service All my work is based around the Early Years Foundation Stage. Your child’s development and progress whilst in my care will be recorded as part of your child’s ‘Jumping Bunnies Journal’. This can be taken with you and shared withschool when your child leaves. In addition, I will provide a written report to you on your progress at the end of each term. D:\106758119.doc 1 2. Strategic Planning 2.1. Mission Statement To provide quality childcare for children and their families at affordable prices. 2.2. Goals and Objectives Non- Financial To maintain a high standard of childcare To develop links with other childminders within the area Financial To be affordable to parents within the locality To become self-sufficient within my practice 2.3. Competitive Advantage / Unique Selling Points I have been registered as a Childminder with Ofsted since January 2010 I offer quality childcare for children aged 0-8 years in a home environment The service I provide is available between the hours of 7 am and 7 pm 6 days a week D:\106758119.doc 2 3. Situational Analysis 3.1. SWOT Analysis The SWOT analysis can be split into Self, Service and / or Competitor Strengths Weaknesses Registered with Ofsted Completed pre registration programme Service available 6 days a week Only Childminder in the area Within walking distance to schools etc Opportunities New to Childminding Don’t know anyone else in the area Not got Ofsted grading on practice yet etc Threats To offer overnight care To link with schools in the area To link with other childminders To link with Children Centres To link with other support services etc Other people may register who live close by To be required to hold a qualification Legislation changes etc 3.2. Customer There are currently no other childminders within the area. There are 4 primary schools within 1 mile and there is also 1 Children’s Centre. There are also 2 private day nurseries. Each school has a nursery that has children under the age of 5 years. 3.3. Environment Jumping Bunnies aims to provide quality play opportunities to children throughout the day indoors and, where possible, outdoors. In addition we will be visiting the local environment eg, park, supermarket, shops etc as much as possible, this with the agreement of parents. D:\106758119.doc 3 3.4. Marketing and product objectives Our service provides a wide and varied selection of activities within a home environment to support your child’s development and help them to enjoy their stay with us. 3.5. Target Market All parents with children under the age of 8 years Before and after school Morning, afternoon Full day 3.6. Points of Difference We are within walking distance of school; therefore we can take and collect your children from school. We provide Breakfast, lunch and high tea Healthy snacks and drinks throughout the day Nappies Nappy cream, individual to each child Sun hats Sun cream (non allogeneic) 3.7. Positioning There are currently no other Childminders within the area There are 4 primary schools within 1 mile and there is also 1 Children’s Centre There are also 2 private day nurseries D:\106758119.doc 4 4. Marketing Program / Strategy and Tactics 4.1. Product Full time Part time Hourly care Local to schools 4.2. Pricing To complete a business plan to identify running costs To identify current market charges To provide an affordable yet competitively priced service 4.3. Place To introduce myself to o Local schools o Children centres o Childminder drop in sessions 4.4. Promotion To print flyers and business cards To advertise in local shop 4.5. People To identify client groups inc o Working parents o Businesses o Colleges 4.6. Processes To develop all appropriate policies and procedures To gather appropriate legislation 4.7. Physical evidence To collate all documentation to support business To collate all documentation to support practice D:\106758119.doc 5 5. Financial Projections 5.1. Start up / First Year Expenses In my first year I expect to spend £ xxxx on running my business 5.2. Gross Profit I expect that this will be £ xxxx This will include all amounts after initial expenses are paid 5.3. Expected Market Share There are very few childminders within the area but there are 4 primary schools, 2 of which have nursery classes 5.4. Expected Net Revenue After paying tax and insurance I expect the net revenue to be £xxxx D:\106758119.doc 6 First Year Opening Balance Income Total Money £ 1,000.00 £ 1,000.00 £ 808.00 £ 588.00 £ 468.00 £ 214.00 £ 184.00 -£ £ £ £ £ £ £ £ £ £ 1,000.00 £ 1,000.00 £ 808.00 £ 588.00 £ 468.00 £ 214.00 £ 184.00 -£ 71.00 -£ 271.00 -£ 336.00 -£ 156.00 £ 24.00 £ £ 600.00 £ 600.00 £ 600.00 71.00 -£ 271.00 £ 264.00 £ 444.00 £ 624.00 Description November December January February March April May June July August September October Pre registration programme £ 192.00 Travel to College £ 20.00 £ 20.00 £ 20.00 Ofsted registration fee £ 35.00 First Aid kit £ 40.00 Health Check £ 45.00 Toy Library registration £ 5.00 Public Liability Insurance £ 80.00 Car insurance - Class 2 £ 10.00 Stationery £ 25.00 £ 25.00 Marketing materials £ 120.00 £ 80.00 First Aid Training £ 69.00 Health and Safety £ 65.00 Manual Handling Food Safety £ 85.00 Paper Ink Business Cards House Amendments £ 200.00 Health and Safety equipment £ 100.00 £ 100.00 Heating Lighting Telephone Water Toys Equipment Furniture Training and Development Tax and NI £ 20.00 £ 20.00 £ 20.00 Salary £ 400.00 £ 400.00 £ 400.00 spent £ £ 192.00 £ 220.00 £ 120.00 £ 254.00 £ 30.00 £ 255.00 £ 200.00 £ 65.00 £ 420.00 £ 420.00 £ 420.00 £1,000.00 £808.00 £588.00 £468.00 £214.00 £184.00 -£71.00 -£271.00 -£336.00 -£156.00 £24.00 £204.00 6. running total D:\106758119.doc 1 7. Implementation Plan 7.1. Gantt chart YR 1 Dec Jan Check planning permission Complete Pre Reg course Make links with appropriate support services inc EY & CC Team Make changes to house Purchase / rent toys and equipment Write all policies / procedures Register with NCMA / obtain insurance cover including public liability / employers liability (if appropriate) Car insurance Register with ofsted Registraiton inspection visit Receive Ofsted Certificate Advertise business Register with HMRC D:\106758119.doc 2 Feb March April May June July Aug Sept 7.2. Promotion Schedule YR 1 Jul;y Aug Design flyers & Cards Register with HMRC Display flyers in Shops and Children Centres Distribute cards Visit Schools D:\106758119.doc 3 Sept Oct Nov Dec Jan Feb March April 8. Evaluation and Control The marketing plan will be reviewed every 6 month and updated annually 7.1 Quality Control Links with Early Years and Childcare Team Workforce Planning and Development Team Business Bolton National Childminding Association 7.2 Risk Analysis Lack of children Lack of income Lack of resources 7.3 Evaluation Analysis The marketing plan will be evaluated, reviewed and updated on an annual basis D:\106758119.doc 1