PROGRAM ASSESSMENT REPORT 2003-2004 Academic Year Master of Science in Engineering Marshall University College of Information Technology and Engineering Division of Engineering Marshall University College of Information Technology and Engineering 2004 PROGRAM ASSESSMENT REPORT MASTER OF SCIENCE IN ENGINEERING I. Assessment Activities A. Program Goals The College of Information Technology and Engineering (CITE) has developed the following program objectives for the Master of Science in Engineering (MSE) degree: Provide a graduate engineering program with a strong, focused central core, with opportunities for concentrated study in engineering disciplines important to the region and that currently include chemical engineering, environmental engineering, and engineering management. Provide a program that meets the evolving needs of engineers and their employers in the region by enhancing technical engineering competence, management and leadership skills, and sensitivity to legal and ethical issues. Continuously monitor, evaluate, and revise existing academic programs through interactions with students and employers. Employ technology and other mechanisms to increase learning opportunities and make the program available and accessible at all locations in the region where sufficient demand exists. Take a leadership role in fostering the technological and economic development of the region by providing technological resources and professional development opportunities to the community and by developing a reputation for high-quality outcomes. Provide support for faculty to enhance competence and currency. Expose students to the managerial, legal, political and ethical issues commonly associated with the practice of engineering. These objectives were developed in 1999 and have not changed during the reporting period. Various members of the professional engineering community and the engineering faculty continue to review and validate the goals, as discussed below. B. Learning Outcomes/Data Collection 1. Outcome: Students meet academic standards and achieve acceptable levels of technical competence. During the reporting period, CITE’s Engineering Division included five full-time faculty members, with extensive expertise and experience in the MSE areas of emphasis, and contracted with several adjunct faculty. The program continued to utilize the talents and skills of several other Ph.D. engineers in other CITE divisions. Informal and immediate feedback from working professional graduate students continues to play a major role in assessing the program’s technical strengths and weaknesses. Because the majority of our MSE students are employed full-time professionals and parttime evening students, a mixture of both formal and informal evaluation processes continue to provide the most useful information to the MSE coordinator, division chair, faculty, and administrators. These include focus group meetings, course evaluations, informal course-evaluation questions during comprehensive project defenses, and direct daily communication with students. As a result of the feedback obtained, program faculty have made adjustments to course coverage in certain cases, and are continuing to embark on a general review of the program with an ultimate goal of eliminating and/or adding areas of emphasis that accurately reflect the current and changing engineering population in the Advantage Valley, which fluctuates with changes in the regional economy. For instance, the chemical engineering emphasis is being phased out, due to fact that the number of chemical engineers in the region is decreasing and there are few chemical students left in the program. On the other hand, the number of civil and transportation engineers remains much more stable or is increasing. Faculty members also remained diligent regarding students’ comprehensive project defenses made during the last reporting period. Feedback from students and employers has been positive, and the comprehensive projects continued to be a strong evaluation tool. 2. Outcome: Graduates are valued by employers. Past focus group meetings have shown that employers valued the practical, applied approach of the MSE program, and continue to voice a need for additional education in communication and business. As a result of these comments and informal feedback, CITE continued to offer courses that have their origins in business, but with engineering applications, such as a management of technical human resources and organizations course for the engineering management program that focuses on the management of technical professionals. Students have also been encouraged to consider courses in finance and management in CITE’s Technology Management graduate program as electives. 3. Outcome: Graduates can apply management and socio-economic concepts to the solution of complex engineering problems. Faculty continued to work toward this outcome through incorporation of new materials into existing technical courses, and through the addition of and/or increased attention to supporting courses such as Project Management, Engineering Law, Human Resources, Operations Management, and an Engineering Management Seminar. The success of this approach is being assessed primarily through faculty observation of student outcomes based on written assignments and class discussions. In addition, feedback from students on faculty evaluations and additional survey questions indicates that they see this area as one of the program’s primary strengths. 4. Outcome: Graduates can effectively use computer technology to solve engineering problems. Based on focus group and advisory board input, as well as suggestions from students, faculty continue to update software applications within MSE courses that make use of modeling, scheduling, numerical and statistical analysis, and related subjects. 5. Outcome: Graduates can function comfortably in leadership roles and can communicate effectively in written, oral, and team contexts. These skills are assessed through employer feedback and through a variety of presentations and group projects in courses such as Project Management and required technical courses. No changes were made during the reporting period based on this information. 6. Outcome: Graduates are aware of professional, ethical, and legal responsibilities. This is outcome is assessed based on student performance in courses such as Engineering Law, Management of Technical Human Resources and Organizations, and from their own comments regarding program effectiveness. No changes were made in this area during the reporting period. C. Results The results from informal and formal assessment are as follows: Course content changes were made each semester in accordance with changing student demographic and course evaluations. A curriculum review process continued to assess the effectiveness and currency of current areas of emphasis. A CITE ad hoc assessment committee, chaired by program faculty from the MSE program, continued to develop a more structured assessment model for all engineering and computer science, and related programs in the college. The group has not completed its work, but will develop a model consistent with university goals and with specialized program assessment requirements mandated by the Accreditation Board for Engineering and Technology. II. Plans for the Current Year CITE will continue to work on a college-wide assessment model, and plans to continue to evaluate the need for the addition or deletion of areas of emphasis to the MSE degree program. This work will continue to be impacted by the undergraduate computer science and engineering programs. It is expected that many more individuals from the regional engineering community will become involved in program and curriculum planning. We will continue to make short-term modifications based on weekly informal assessment processes and written student comments on semester course evaluations. Working graduate students tend to go beyond assessing the performance of particular faculty members and make a variety of insightful and detailed comments regarding course effectiveness and content during the evaluation process. III. Assistance Needed As always, faculty require more funding and released time in order to pay meaningful attention to the development of a new assessment plan for CITE. Faculty also continue to need support for travel to conferences and development activities in order to stay current in their graduate education abilities and better to contribute to student education. IV. Most Important Lesson Learned As we have reported in the past, many traditional methods of assessing the effectiveness of engineering degree programs do not work in the context of our adult students who are, for the most part, employed full-time and pursuing graduate education on a part-time basis. For a variety of reasons, graduates of the MSE program, most of whom attending part-time while working, do not remain “attached” to the institution or faculty, and are less likely to complete survey instruments, etc. Our most important means of assessing program effectiveness is through daily interactions with our students, in the form of class requirements or informal feedback that our students, more than most, are very proactive and aggressive about providing. Assessment of Student Outcomes: 2003-2004 Program: MS Engineering Component / Course / Program Level Student Outcome 1. Academic standards and competence 2. Students are valued by employers 3. Apply management and socio-economic concepts to engineering problems Person or Office Responsible Engineering Chair and Faculty Advisors Assessment Tool or Approach Comprehensive Project; exams and other class assignments Engineering Faculty Focus groups and other similar forums; informal professional interactions Engineering Chair Course-specific and Faculty exams and other evaluation procedures; comprehensive project Standards/Bench mark Faculty experience and accepted industry standards Results/Analysis Action Taken Ongoing identification of areas of concern Course additions, deletions and modifications Standard industry practices and requirements Continued approval of MSE program; need for more attention to certain skills Remains a strong part of the MSE program Constant updates to course material and curriculum Course standards and required learning outcomes; industry standards Continue to emphasize Project Management and related skills 4. Effective Use of Computer Technology Engineering Chair and Faculty Direct and indirect student feedback; employer feedback Current Standard Computer Tools for Engineering 5. Effective communication and leadership Engineering Chair and Faculty Comprehensive Project; student work in Project Management and other courses 6. Aware of professional, ethical, and legal responsibilities Engineering Chair and Faculty Employer feedback through focus groups; informal feedback from PE Board and other groups; faculty observation Effective oral and written delivery of projects based on accepted professional practice/standards Standard professional practice and applicable laws, regulations, and codes of PR Computer applications course continued to aid the curriculum; changes/updates to software in other courses Need to continue to work on this; poses particular challenges with respect to adult students Students need additional focus on these aspects of engineering practice Continued with computer apps course development and add computer components to other courses Course changes; continued emphasis on employer participation in comprehensive project Continued emphasis on courses such as Engineering Law and Management of Technical Human Resources and Organizations; additions to course content Submitted by: Betsy Dulin, Dean, CITE William Pierson, Chair, Engineering and Computer Science Division Eldon Larsen, Coordinator, MSE Degree Program College of Information Technology and Engineering