University of Greenwich
JOB DESCRIPTION
Job Title:
Department:
Role reports to:
Direct Reports
Indirect Reports:
Head of Employability
Services
Grade:
SG9
Greenwich Research &
Date of Job Evaluation:
Enterprise
Director of GRE
Employer Partnership Managers (Faculty-based); plus other
employability team posts TBA, as required.
REED ncfe Head of Graduate Recruitment
Faculty-based employability support team members; other GRE Heads of
Service; academic staff in Faculties and departments; Faculty PVCs; DVC
Research and Enterprise; REED ncfe tem members
This role profile is non-contractual and provided for guidance. It will be updated and amended from
time to time in accordance with the changing needs of the University and the requirements of the
job.
Other Key contacts:
PURPOSE OF ROLE:
The primary purpose of this role is to develop, lead and manage a suite of services across the
university that will enhance employment outcomes for our graduates through internships, work
experience and graduate placements, and forge beneficial, long-term relationships between the
university and employers.
Operating with a leadership role within the university and the business community, the role holder
will ensure that services are designed to meet the needs of both employers and students, ensuring a
strong client focus and service ethos at all times.
The role holder will be expected to work closely and flexibly with both faculty and central teams to
drive the integration of joined-up employability services across the university, to deliver excellent
outcomes for graduates and value-added services for employers.
Responsibilities will also include regular strategic level networking and influencing amongst key
regional employers, business groups, and public-private partnerships, to raise the profile and
awareness of the university and its graduates, so championing the contribution they can make within
the region we serve.
KEY ACCOUNTABILITIES:
Team Specific:
1. To provide overall leadership and management of employment services staff and teams in
GRE.
University of Greenwich
2. Working with key colleague across the university, make a tangible contribution to the
delivery of a long-term graduate employability strategy as measured by increased positive
employment outcomes for University of Greenwich graduates.
3. To lead on the design and delivery of high-quality client-and student-focussed services that
are responsive to business’ and students’ needs, working closely with Faculty employability
teams on planning and delivery.
4. To ensure that central services are aligned and integrated with the needs of students and
graduates within Faculties.
5. To manage a network of Faculty-based employer partnership managers, to ensure that
Faculty targets for internships, work experience and other placement opportunities are met.
6. To be first point-of-contact on a day to day basis for the management of the University’s
contract with the Reed ncfe graduate employment support team.
7. To lead on the implementation and adoption of a CRM system within Faculties to ensure
transparent sharing of information on tracking and management of employer contacts.
8. To work collaboratively with other GRE heads of Service, the REED ncfe service, and Faculties
to ensure a seamless and joined up approach to employers and business clients.
9. To lead on building strategic relationships with key regional employers, business support
groups and networks, and local enterprise bodies involved in the planning and funding of
regional business growth programmes, to ensure that the benefits of student and graduate
placements and internships are recognised in their business plans and strategies.
Generic:
10. To provide specialist reports and information on industrial sector and labour market trends,
to inform fresh approaches to employers, and curriculum design.
11. To lead on the development and submission of bids for funding from external sources to
support the delivery of additional student and graduate work placement schemes.
12. To participate in business networking meetings, employability events, conferences and other
external meetings to promote the University’s employment support services and act as a
champion for the University within the business community.
13. To lead on university submissions for relevant service quality charter marks and
accreditations.
14. To support the university’s participation in the Destination of Leavers in Higher Education
(DLHE) survey.
University of Greenwich
15. Other reasonable duties as requested by Director of GRE from time to time.
Managing Self
16. Be self-motivated to manage own day-to day decision- making on prioritising activities and
workload.
17. Act in a professional client-focussed manner at all times, modelling behaviours that will
influence and inspire colleagues in the team, university, and externally.
18. Be pro-active in putting forward new ideas and strategies to improve GRE team performance,
and delivery.
Core Requirements
19. Adhere to and promote the University’s Equality and Diversity policies.
20. Ensure compliance with Health & Safety regulations.
21. Support and promote the University’s Sustainability policies, including the Carbon
Management Plan, and carry out duties in a resource efficient way, recognising the shared
responsibility of minimising the university's negative environmental impacts wherever
possible.
Additional Requirements:
Regular travel in London, south-east of England, and, occasionally, nationally, will be required.
KEY PERFORMANCE INDICATORS:
50% of students in each Faculty’s eligible cohort to be participating in an internship or other
graduate level work experience by third year of operation.
KEY RELATIONSHIPS (Internal & External):
Faculty-based employment support team members; other GRE Heads of Service; other businessfacing staff in GRE; academic staff in Faculties and departments; Faculty PVCs; Faculty Operating
Officers, members of the vice-chancellor’s group; Heads of Administrative Offices and Professional
Services; CEO and Sabbaticals of the Students’ Union.
Decision makers and HR managers in employers and businesses; local/regional business groups and
networks such as Chambers of Commerce and technology sector interest groups; members of local
business and enterprise partnerships; officials in funding bodies; officials in national bodies such as
HEFCE, AGCAS etc.
University of Greenwich
PERSON SPECIFICATION
Essential
Experience
Desirable
Experience
Up-to-date knowledge of graduate recruitment Experience of working within an education/
processes and current employability issues employability environment.
within the HE sector.
Demonstrable and relevant high impact business Experience of running student placement/
development
and/or
sales
experience, graduate recruitment opportunities, and
accustomed to operating in a target-driven employability programmes.
environment, to achieve a desired business
outcome.
Experience of running a target-led sales or Bid writing and development.
business development team.
Experience of implementing CRM systems and Leading successful applications for external
protocols to ensure excellent levels of reporting awarded accreditations and charters covering
and compliance.
service quality and standards.
Demonstrable experience of
strategic
relationship building and negotiating with a
range of stakeholders within business, public and
third sector, and
Experience of developing marketing plans and
techniques to meet targets.
Skills
Skills
Excellent
communication,
networking, Event planning and management.
influencing and interpersonal skills.
Excellent verbal and written presentation skills
Good IT skills including word processing,
spreadsheets and use of spreadsheets &
databases.
Budget management.
High resilience and ability to work under
pressure and prioritise work in order to meet
deadlines.
University of Greenwich
Ability to manage multiple projects in line with
business needs
Demonstrable commitment to providing
excellence in customer service delivery.
Ability to communicate effectively and influence
at different levels in an organisation.
Qualifications
Qualifications
Good degree in a relevant discipline and/or other Master’s level qualification in marketing or a
equivalent and relevant prior experience.
business management discipline.