Chapter 6: Courage and Moral Leadership

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Exhibit 6.1 Comparing Unethical versus Ethical Leadership

The Unethical Leader

Is arrogant and self-serving

Excessively promotes selfinterest

The Ethical Leader

Possesses humility

Maintains concern for the greater good

Practices deception

Breaches agreements

Deals unfairly

Is honest and straightforward

Fulfills commitments

Strives for fairness

Shifts blame to others

Diminishes others’ dignity

Takes responsibility

Shows respect for each individual

Neglects follower development Encourages and develops others

Withholds help and support Serves others

Lacks courage to confront unjust acts

Shows courage to stand up for what is right

Source: Based on Donald G. Zauderer, “Integrity: An Essential Executive Quality,” Business Forum (Fall

1992), pp. 12–16.

Exhibit 6.2 How to Act Like a Moral Leader

1.

Articulate and uphold high moral principles.

2.

Focus on what is right for the organization as well as all the people involved.

3.

Set the example you want others to live by.

4.

Be honest with yourself and others.

5.

Drive out fear and eliminate undiscussables.

6.

Establish and communicate ethics policies.

7.

Develop a backbone—show zero tolerance for ethical violations.

8.

Reward ethical conduct.

9.

Treat everyone with fairness, dignity, and respect, from the lowest to the highest level of the organization.

10.

Do the right thing in both your private and professional life—even if no one is looking.

Sources: Based on Linda Klebe Treviño, Laura Pincus Hartman, and Michael Brown, “Moral Person and Moral

Manager: How Executives Develop a Reputation for Ethical Leadership,” California Management Review 42, no. 4 (Summer 2000), pp. 128–142; Christopher Hoenig, “Brave Hearts,” CIO (November 1, 2000), pp. 72–74; and Patricia Wallington, “Honestly?!” CIO (March 15, 2003), pp. 41–42.

Exhibit 6.3 Trans World Entertainment Corporation Code of Ethics

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General Statement of Policy

 Honesty and candor in our activities, including observance of the spirit, as well as the letter of the law;

 Avoidance of conflicts between personal interests and the interests of the Company, or even the appearance of such conflicts;

 Avoidance of Company payments to candidates running for government posts, or government officials;

 Compliance with generally accepted accounting principles and controls;

 Maintenance of our reputation and avoidance of activities which might reflect adversely on the

Company; and

 Integrity in dealing with the Company’s assets.

Source: Trans World Entertainment Corporation Code of Ethics. n.d. Retrieved February 7, 2007, from http://www.twec.com/corpsite/corporate/code.cfm.

Exhibit 6.4 Three Levels of Personal Moral Development

Sources: Based on Lawrence Kohlberg, “Moral Stages and Moralization: The Cognitive-Developmental

Approach,” in Moral Development and Behavior: Theory, Research, and Social Issues, ed. Thomas Likona

(Austin, TX: Holt, Rinehart and Winston, 1976), pp. 31–53; and Jill W. Graham, “Leadership, Moral

Development, and Citizenship Behavior,” Business Ethics Quarterly 5, no. 1 (January 1995), pp. 43–54.

Exhibit 6.5 Changing Leader Focus from Self to Others

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