Adult Nursing Practice Year 1 UZTS74-40-1 Preparation for Practice Resource Book September 2008 Cohort Module Leader Angharad Hughes D:\106762100.doc Welcome to your Practice Resource Book Contents 1. Space for notes about dealing with end of life issues 2. Worksheet for preventing violence and aggression in the workplace 3. Work based Learning Days. Including some exercises you will undertake in WBLD and practice. 4. Preparation for Placement. Ideas to help you prepare. 5. Information about pages available through Blackboard 6. Top Tips 7. Placement exercises to help you focus on working in clinical placement areas particularly when you first arrive. Although you will have noticed this booklet is not very thick, it has many links to information that you will find useful and should access and read. This resource booklet is available via Blackboard and you should access it there to use the automatic links to the articles and websites Included in this paper version are some worksheets that you will use during the preparation for planning weeks and the worksheet to use when you are first in practice. It also includes some information and ideas to help you get started with Work Based Learning Days. Exercises are included that you work through with your group and in your placement area. 2 End of Life Issues week 1 This is space for you to make any notes you think will be helpful. You could include information about practical things, places to go for support or information, things that you have learnt today or perhaps things you will need to go and find out more about. There is also information available via blackboard. Please spend some time looking at this. 3 Preventing Violence and Aggression in healthcare Avoiding Aggression 1. How can aggression and violence arise within the practice setting? Preventing Aggression 2. List the Behaviours that would indicate that a person is feeling frustrated and may start to behave in a violent way 3. When might you find it difficult to maintain a professional and caring image? Controlling aggression 4. How can you control your feelings of anger and fear when you are confronted by aggressive or violent behaviour? De-escalating aggression 5. What is one important technique for defusing aggression? 6. How can you visibly demonstrate that you are listening? 7. What are the basic steps you need to work through in order to defuse aggression? 4 Work Based Learning Days What are work based learning days? Work based learning days occur every fortnight during practice. They are an opportunity for you to share your experiences and support each other. They also are opportunities for you to consider how you can meet learning outcomes in practice so you may spend some time talking about assessment. You can discuss any aspect you’re your practice in the work based learning day sessions as long as you remember the agreed rules around confidentiality and reasonable behaviour. These will be agreed within the group. What needs to be achieved during the work based learning days? You have several things that need to be achieved. There are learning outcomes to achieve. You are trying to make links between the theory you have learnt already and real life practice. You are increasing your knowledge and your skills and looking at your attitudes to the work you are doing. Some of your learning takes place in the clinical area and some in the WBLD’s so be prepared to talk about your practice. What to do in Work Based Learning Days Your facilitator will discuss with you how the days are to be organised and you will have some say in these so if there are activities you wish to do or topics you want to look at then speak up. Much of the time you will talk about patients you have nursed, colleagues you are working with and situations you have seen and experienced. Any relevant topic is fine as long as you remember issues of confidentiality and the discussions are nursing related. This is also an opportunity for you to meet your colleagues regularly and support each other. There are some scheduled exercises to do to help you make the links between theory and practice but otherwise it will be ideas brought in and shared by yourselves. Work Based Learning Day exercises for ANP year 1. These exercises are intended to help you to link the theory they learnt in Foundations of Health, IP1 Adult nursing in Context (ANIC) and skills for Adult Nursing (SFAN), through practice to successful practice assessment. There are two exercises in each placement. You will discuss the exercise one week and bring their results to the next session for discussion. Discussion may be in small groups and or the bigger group. You will be encouraged to use what you have learnt to write reflections to be included in your portfolio and to report back to your mentors what learning you have made. In placement 1 the exercises are:Admission assessment Problem solving scenarios 5 Admission Exercise Preparation Using a mind map to plan the assessment You are going to do an admission assessment. You have previously discussed this in Adult Nursing in Context (ANIC) and now you are going to apply your knowledge to a real patient. Think of a patient. The patient is central and may be real or imaginary. Think of all the areas about which you should or could ask questions. What information do you need to know about their life outside that may affect how you care for them? Put all these ideas down as a mind map Discuss with others in a group what you included and why. Assessment is the first stage of any care that you give the patient and carries on throughout their care. It may start with admission. Often ward staff have a very limited time to spend carrying out admission assessments but students have more time so this is a great opportunity for you to look at all aspects of the patients life. You may find out useful information to pass on to the ward staff. One aim is to get you to spend a longer period of time with one patient admitting them, and to consider a wide range of issues that affect the patient that relate to their life before and after their hospital admission. You will need An Admission Assessment document from your placement A willing patient Negotiated time to carry out the assessment In the next week pick a patient and carry out an admission assessment with them. You may not be admitting them (for example in clinic) but you can still ask to interview and assess them as if you were. You are looking for a patient who will be happy to let you spend time with them doing an in depth admission assessment. What sort of things do you need to consider before you approach anyone to do this? What other admission assessments may be done? Are their medical students who are also finding patients to do this with? How will you negotiate the time and the access to a patient? How do you share your information with other staff? When you have found someone suitable and they are happy for you to do this get yourself a fresh admission assessment document Look at the questions that the admission assessment asks and work your way through them. Be as thorough as you can. If something is unclear then ask for clarification. Don’t forget to ask questions that cover the patient’s biological, psychological and social situations. Watch your patient for any non verbal cues such as their ability to communicate, what makes them happy or sad or scared, when they are getting tired etc. You may find you need to carry out the assessment a bit at a time. There may be interruptions, the patient may become tired or you may need a break. Don’t forget consent, confidentiality and privacy issues 6 When you have finished then reflect on this experience. How was the experience for you? What did you observe apart from the answers to your questions? How did you feel about asking very personal questions? What are the key points you need to pass on to the ward staff? What do you still need to know? When you have got enough information from your patient you may find that you still have some questions that you can answer from other sources. For example, you can read up about drugs and conditions, you can discuss treatments with other professionals. Did you read their notes before you admitted them? You may feel this is a patient who you could study in more depth Bring this learning back to the work based learning day. What aspect would be interesting to share with your colleagues? What would they benefit from knowing that you have learnt? It needs to be something that you would be willing to discuss in a small group. Problem Solving Scenarios Preparation reflection Think of a patient you have been nursing. Consider one aspect of their care with which that they need your help. e.g. - cannot feed themselves easily due to hemiplegia - Are worried about dad coping with looking after children - Is having a lot of post op pain - Fearful of having an anaesthetic In a group discuss and list all aspects of the problem What effect may this have on the patient? Think of issues around caring for this patient – who is involved? What can/needs to be done? How is the patient involved in determining their care? Are there equipment and resource issues? What assessment outcomes may be relevant to this situation? What are you going to do now? Before the next session Reflect on how discussing care with others may help you to consider more possible solutions Spend time looking at relevant material that discusses this patients issue Provide a glossary and at least 3 sources of info about the issue to share with others in your group 7 Placement 2 In placement 2 the exercises are:Working with professionals from other groups Using Carper to reflect on knowledge gained. Working with professionals from other groups Reflect on your experiences to date. Have you observed how professional work together. Think about when you were studying IP1. What were the benefits and the difficulties for IP working? What makes a group work well? What can prevent this? Before the next work based learning day Find out if the multidisciplinary team meet to discuss patients Ask to attend a meeting Note what sort of issues were discussed Do you see a leader? Is it working well for the patients benefit? How do different professionals interact in the clinical setting If your area does not have MDT meetings Arrange to meet up and work with some other professionals who also work with your patients Find out how their job relates to the nursing role Discuss with them how they organise their role and how they fit in with other professionals What are the difficulties and the benefits for the patients? In the following session discuss how professional work together differently in different situations and reflect on your observations and consider how you will ensure that this is done well for the patients benefit. 8 . Domain knowledge Exercise What do you know about…? Using Carper to reflect on knowledge gained Pick any of the domains in the assessment document and choose one outcome criteria. Think of one particular patient where you might have carried out some care that relates to this domain/criteria. Consider one aspect of nursing that you carried out with them. E.g. You could have given them some drugs, talked about their family, organised something for them, accompanied them when they went for a test, anything that relates to your care for them. Using Carper’s ways of knowing to reflect on your knowledge. The Empirical knowledge is found in text books, literature and research, or evidence obtained by direct or indirect observation and measurement. It is knowledge that is publicly verifiable, objective and factual and research based. . Personal Knowledge arises from experiences, both as sympathy and empathy and understanding. It is subjective. It requires self awareness and incorporates and promotes respect and holism in the nurse patient relationship. Ethical knowledge is about belief systems, expressed through moral codes and ethical decision making. Nurses often have to make choices between competing interventions and make considered judgements about based on quality information and debate. Aesthetic knowledge is the ‘art’ of nursing, as much about how you do something as why. It incorporates and links the other three ways of knowing. It is subjective, individual and unique involving intuition, interpretation, creativity, empathy, understanding and valuing. You are going to make a list of the knowledge you needed in each area under the headings Empirical, Personal, Ethical and Aesthetic Here’s a simple example to help you Your patent says they are very scared because they are having an operation Empirical, what the operation is, what care is given pre and post op. How scared people have physiological changes as well as psychological effects Personal, empathise about being frightened. Discuss coping strategies such as deep breathing. Ethical. Must do something to help patient cope with situation personal and professional requirements for action Aesthetic, can get the anaesthetist to visit Reassurance is more than words need to show concerns and caring Maybe conversation and touch could be used This list is not at all exhaustive but may give you an idea of what to put where. Your list will probably be much longer and you may take several days to complete it as you realise what a lot of different knowledge you do have. 9 When you have a list reflect by asking yourself:Where did you get the knowledge? Is it accurate? Do you need to increase your knowledge in any area? Do you need more experience or practice in any area? How could you improve your knowledge? Can you attach a timescale to these to help you be motivated to do something? How will you know when you have enough knowledge for now? Bring your ideas and reflections to the next WBLD Additional Exercises that you can do if you wish to as a group Media exercise Collect together a range of media that are related to health issues. These could be from magazines, news papers, online, from TV and radio. They can be articles or adverts. What are the issues being highlighted? What is the evidence behind this report? If it quotes research what could we do to check its value? How do patients clients and carers feel when they read/see these stories? What can you do to reassure patients and clients? Are there social care issues as well as health issues? What are the financial implications? How might this affect the staff working in these areas? If you were in control of the situation what variety of actions might you take? What are the future implications for practice? What message should we be promoting? Are there any ethical issues here? Have a discussion about how the media affects patients perception of the care they will receive and influences how they feel about accessing that care. Discuss what the nurses responsibility is in relation to educating patients and reassuring them with realistic and accurate information. 10 Essence of Care http://www.dh.gov.uk/en/Publicationsandstatistics/Publications/PublicationsPo licyAndGuidance/DH_4005475 In groups pick a relevant Essence of Care Guideline. Consider the main points and try apply it to patient care of patients you are currently looking after Bring to next session to discuss. Bring any materials and references you have found OR post information and links online. Personal/Professional development Look at assessment documentation and choose one personal/professional outcome that you would like to develop. This might be something you think you are not very good at yet or something you would like to improve. Find information about this. Observe others performance. Talk to staff about your abilities and ask for feedback. Find helpful info about how to do this well but apply it – don’t just go for theory. See if there are any relevant helpful websites with advice e.g. Time management, diary, talk to people who seem very organised, Video/DVD on prioritising tasks, get alarm clock. Timetable - Planning assignment and practice e.g. Communicate with older people Discuss in the group how you might put this into practice and several weeks later feedback on your progress. Think about getting together with others in the group and helping each other. Some other popular activities include:Quizzes and Games Discussion of the assessment Post it note discussion. 5 Minute talk. Debates Media exercise I’m sure you can think of lots of others 11 Preparation for Practice Things you could do before you start your Placement In three weeks you have 2 preparation for practice days. You are not “in class” or “in practice” for those two days but are expected to be working on preparing to work well during your placement. So what are you going to do in preparation for practice days to make them useful? If you have not done so already you could visit your placement and check out what the shift times are, where it is, who’s who etc. If you need particular shifts make sure you talk to the right person Try and meet your mentor Find out who is in charge Ask about transport. Maybe have a practice getting the bus so you know how long it will take. Find out basic information about your clinical placement Speciality of the department The most common reasons why patients are in there What are particular issues for these patients? Do some reading about these topics. You already know what the placement is, so you should be planning:What learning outcomes you intend to achieve when? What do you need to include on your learning contract? Read the articles on Blackboard about working with a mentor, The student mentor relationship, surviving the student years and giving students confidence. Make a start with your EU requirements Remember how many of your everyday patients are have families, are pregnant and have mental health issues. Look at staff and relatives and look outside your work. Get going on this if you have not done so there’s a lot to do. 12 Pages available on Blackboard. You can go to a variety of links directly and this is a list of pages available via Blackboard. Please remember that these will change and be added to, so look at the regularly. In Module documents you will find a copy of your handbook and the resource book. This has links to lots of useful articles, worksheets and presentations. Module Information has the latest timetables room allocations and contact details. The web sites page has links to official sites such as the Rcn NMC and Department of Health. It also has advice on clinical skills, dealing with bullying and harassment, essence of care, referencing etc. Have a look and see what is on there. 13 Module Resources includes Powerpoints and other information linked to sessions Information linked to the End of Life session Preventing Violence and Aggression notes Resources for achieving your learning Outcomes when in practice A decision making framework toward skill development Book recommendations It also has links to articles of interest that you should read The following articles are in pdf format and can be reached automatically Enhancing Support for Nursing Students.pdf (150.056 Kb) Giving Students Confidence.pdf (99.16 Kb) student nursing in nursing homes.pdf (114.886 Kb) surviving the student years.pdf (190.836 Kb) The next articles are all available electronically. You will need your UWE network username and password to access them. When you click on the links below you should get taken to a page that asks you to confirm that you are from the University of the West of England. Click on “Take me to the UWE log in page” and then enter your UWE network username and password. Hand, Helen (2006) Promoting effective teaching and learning in the clinical setting Nursing Standard. 20(39):55-63, June 7, 2006 http://gateway.ovid.com/athens/ovidweb.cgi?T=JS&NEWS=N&PAGE=fulltext&AN=0 0002311-200606070-00054&LSLINK=80&D=ovft Wilkes, Zoe (2006) The student-mentor relationship: a review of the literature Nursing Standard. 20(37):42-47, May 24, 2006 http://gateway.ovid.com/athens/ovidweb.cgi?T=JS&NEWS=N&PAGE=fulltext&AN=0 0002311-200605240-00053&LSLINK=80&D=ovft McDonald, Helen (2005) TIPS FOR SUCCESS Nursing Standard. 20(6):72, October 19, 2005 http://gateway.ovid.com/athens/ovidweb.cgi?T=JS&NEWS=N&PAGE=fulltext&AN=0 0002311-200510190-00063&LSLINK=80&D=ovft Effective Learning Number 8: Processing Information Working sensitively in a group Nursing Standard. 17(30):0, April 9, 2003 http://gateway.ovid.com/athens/ovidweb.cgi?T=JS&NEWS=N&PAGE=fulltext&AN=0 0002311-200304090-00061&LSLINK=80&D=ovft Wallace, Bruce (2003) Practical issues of student assessment Nursing Standard. 17(31):33-36, April 16, 2003 http://gateway.ovid.com/athens/ovidweb.cgi?T=JS&NEWS=N&PAGE=fulltext&AN=0 0002311-200304160-00057&LSLINK=80&D=ovft Price, Bob (2003) Working with a mentor or clinical supervisor Nursing Standard. 17(26):0, March 12, 2003 http://gateway.ovid.com/athens/ovidweb.cgi?T=JS&NEWS=N&PAGE=fulltext&AN=0 0002311-200303120-00056&LSLINK=80&D=ovft 14 Here are some top tips from previous students. Top Tips for your first few days in practice Keep a small notebook in your pocket At report just write down – name age and most relevant info e.g. nil by mouth 2 nurses to assist. Tights bargains available Be punctual Be enthusiastic Be willing Smile! Wear correct uniform Have an early night before an early shift Prepare uniform the night before Keep a spare pair of gloves in your uniform pocket Take your own mug Arrive in plenty of time Do not undertake any manual handling procedure that you have not been shown or undertaken at UWE Be assertive Be open minded Relax and Enjoy Ask questions Always look around to do something – talk to patients Keep positive. In addition in this resource book you have some activities you can undertake. Take this with you and if you find yourself wondering what to do, find an activity and try to do it. 15 Placement Exercises What to do when you are new to a placement Sometimes it’s difficult to know what to do when you are in a new place and you don’t know who anyone is or where anything is, but don’t worry. Everyone feels a bit adrift, so here are a few exercises to help you get involved with the people, the place and the work. Take this workbook with you on your first few days in your placement and try to work through as many of the activities as you can. You may find the placement already has an orientation pack, so use what is most suitable for you. Please do look at the exercises that help you relate what you have been learning to real practice. 16 Who’s who and what’s where? Introduce yourself. You cannot do this enough. If people know who you are, why you are here and that you are interested, they will include you in what they are doing. Meet some key people Who’s in charge? Overall Today Who has worked here the longest? Who cleans the unit? Who is your mentor? Who does the clerical work? Where is:The staff changing room/toilet? Do you need a code or a key? How long are:Shifts Breaks Do you need to bring coffee/tea/milk with you or is it provided? Is there a fridge where you can put your lunch? 17 Write down the names of five people who have different roles in the unit Other useful Information Try to meet your mentor in the first few days. Make a time to meet and discuss your learning needs and the opportunities available in this unit. Before you meet your mentor…….. Look at the learning outcomes, and competencies. What do you think you will need to do to achieve these? What help will you be asking for? Start writing your Learning Contract by thinking about which of the Learning Outcomes you would like to achieve first and what sort of experiences might help you to do this. 18 Things everyone should know If someone needs commode, vomit bowl or resus trolley FAST where are they? What are the emergency phone numbers? What information would you need to give? “ “ ” ” What does the emergency bell sound like? When is it tested? What will you do if it goes off? Where are the fire alarms, emergency exits, fire blankets and extinguishers located? What will you do if the fire alarm goes off? Where and how are patient records kept? Think about things like security and confidentiality and who has and should have access to them. 19 Observing Clinical skills You have had some sessions on skills. You’ve learnt some theory and you’ve had some practice. Now it’s time to observe and carry out these skills in real life. In one of the clinical skills sessions you learnt about taking a blood pressure. You may have done this before or it may be a new skill for you, but you do need to know the theory behind what you are doing so this may be a good time to check that. Systolic pressure is?................................................................. Diastolic pressure is? …………………………………………………………. What is a normal range for a diastolic blood pressure? ………………………………………….. Why don’t you watch a member of staff taking a blood pressure and see if you can observe and makes some notes on the following. How did they approach the patient? Did they get consent? Was this formally asked for or gained in a less formal way. How did they communicate with the patient? What else could they have been observing whilst taking the blood pressure? What was the BP? for this patient? Is this in a normal range 20 What advantages and disadvantages are there for using the type of sphygmomanometer that was used? Can you remember what the patient should be doing before their blood pressure is taken? How is the blood pressure recorded? If there is a potential problem who would be informed? Could you now take the blood pressure of this or another patient? How did you find it? Think about other skills you have learnt. What will you observe about them? You have a section in your skills book to reflect on taking blood pressures and many other skills. As you go through the placement remember to record more of your experiences there. 21 A few clinical issues Imagine you are a patient having their temperature taken. You are feeling rather hot and sweaty. What might you be feeling like? What might you be anxious about? What would you like a nurse to do for you? Imagine you have just been admitted to the ward. You have never been in hospital before. What might be worrying you? Who needs to know you are in hospital? What sort of things need to be sorted out in your life outside the hospital? 22 Imagine You are going to have some surgery What sort of things might be frightening you? What could a nurse do that would help you deal with your fears? Observe some clinical situations and try to put yourself in the patients place. How are you feeling? It might be appropriate to discuss some of these issues with a patient. You might want to discuss that with your mentor first. How are standard precautions maintained in the clinical area? Think about how they relate to staff patients and visitors. Are there any other clinical issues you have noticed or would like to find out some more about? You could discuss some of these in Work Based Learning Days 23 Working with other professions You have been doing the IP1 module, which is about how professionals work and learn together. Can you remember three benefits that patients get when professionals work well together? Can you remember some reasons why professionals can find this difficult? While you are on placement, observe some instances where professionals are working together. Things to consider:Are they carrying out care together? Are they sharing information and expertise? Is someone in charge and or leading the others? Do they have similarities and differences in their technical language? Do they always agree? 24 Talk to some staff from other professions and make some notes about your discussions. E.g. you might ask them about their role, or about how they see priorities for a particular patient, how their role fits with other professions. 25 At the end of the day Try to have a few minutes after each day to think about what you have been learning, how you feel about your experiences and plan for the next day. Think of three adjectives that describe your day e.g. busy, exciting, upsetting. Write a sentence to describe how you feel Physically And emotionally What will you remember about today? Say 1 thing you will try to do or see tomorrow Think of three adjectives that describe your day e.g. busy, exciting, upsetting. Write a sentence to describe how you feel Physically And emotionally What will you remember about today? Say 1 thing you will try to do or see tomorrow 26 Think of three adjectives that describe your day e.g. busy, exciting, upsetting. Write a sentence to describe how you feel Physically And emotionally What will you remember about today? Say 1 thing you will try to do or see tomorrow You can keep repeating these steps as often as you like 27