Food Service Specialist Force Notes September 2009 All information published in FS Force Notes for September 2009 is listed for informational purposes only and is NOT official CG or FS Policy Note: I will be attending the CPO Academy from 31 October 2009 through 3 December 2009. I will most likely NOT be doing RFMC work during that period. Please contact LT Neal Hinkel at 202 475 5760 with issues that cannot wait for my return. MARITIME ENFORCMENT SPECIALIST (ME) RATING I am very supportive of the development of the ME rating. I highly encourage all FS’s that are interested in becoming a ME to discuss this with their supervisor and Command Master/Senior/Chief. Any FS that wants to submit a change in rate (CIR) package to become an ME is highly encouraged to do so. ALCOASTs 409, 410, & 411 are out for MLES Warrant Specialty, AD & Reserve ME Advancements for 2010 and beyond. Air Station Corpus Christi A Resource Proposal to open a new Dining Facility (DF) at ASCC is moving through the approval process. If approved and funded as requested, we will create 23 new FS positions including a highly coveted FSCM position to serve as the Food Service Officer. This RP is scheduled to become active in FY 2010. A word of caution: Unless you see the billets advertised on the Assignment Officer’s list, you are advised not to make a life changing decision to become assigned to ASCC. This RP may be cancelled, unfunded or suspended at any time. As of September 2009, the actual construction of the facility that will house the DF has NOT started. I will keep you posted on this subject in future editions of the FS Force Notes. Special Duty Assignment Pay (SDAP) for FS’s serving aboard the 110’ and 87’ Cutter Platforms We were successful in acquiring an increase to the SDAP level which becomes effective on 1 October 2009. The new SDAP is Level 2. We had done what the board asked us to do last year to increase the level which was to show improvement to the account. I want to explain to you why we targeted the FSO positions aboard the 110’ and 87’ cutter platforms vice any other FSO position serving either aboard a cutter platform or at a shore based Dining Facility. We have experienced significant problems in managing the PB account in terms of preparing folks for their assignment (thus the reason we created the IDFSO resident based course at TC Petaluma) and created the SDAP for the PB platforms. We also created new policy that requires CG-1111 official notification for any time any FSO is relieved for cause. We need to know what the problem is at a unit so we can look at it and determine what if any intervention (training, policy change, etc) is required to minimize the detrimental impacts to both the unit and the FS being affected. We need to attract and RETAIN these folks to these positions (and all FS positions). We spent almost half a million dollars several years ago just to transfer in early replacements for the FSO’s that were sent to these PB platforms who could not/would not complete their assignment due to multiple reasons. We were able to stabilize the PB account in terms of early transfers and generating a waiting list of applicants to go to the PB community. Certainly, we relied heavily on our partners at EPM and CG-12A to help us build our business case when we went before the board to compete for resources. We truly do value our entire workforce, each and every one of you that work so hard to do the best you can for your unit. We simply had to address this community first. As time and situations change, we will look at other communities within the FS rate to determine what problems they may be facing that we need to address. I urge all of you to keep your FSAT informed about the challenges you face so when we meet with them, we can look at your issue. IDFSO Course FSC Reagan has some more information regarding this course, but I wanted to explain to you why we created this course. I have also received a considerable amount of input from the 140’ cutter platform commands as well regarding this course. Years ago (way before I started here in 2004), a decision was made (I have no idea by who) that the existing resident-based FS paperwork management/PVA/FSO courses conducted at TRACEN Petaluma resident based training were going to be “virtual” or “computer based training”-CBT. I remember calling the FS Program Manager, CWO Averill, about the course. He explained to me that it would allow individuals that were subject to frequent and or long term deployments to get training at either their home (with laptops that were sent from Petaluma) or to use the training rooms at their units for 8 hours a day. This meant they would not have to leave home to get training. The “e”learning system within the CG is a phenomenal training resource. When it is done right, it is an awesome tool that trains our workforce, cuts costs, makes some training more user-friendly, etc. That is called course architecture when it is done right by folks who know how to create training in an “e”learning environment. Unfortunately, our FS Paperwork Management Course never got that architecture. Frankly speaking, it was a mess from day one. This is not being said to throw anyone under the bus. Had I been in a position of leadership at the time, I might have agreed with the concept and voted yes. The CG has grown leaps and bounds in the “e”learning field over the last 10 years and I know it to be the way much of our training is conducted (and should be conducted), but not ALL training can effectively be conducted via “e”learning. To make a long, miserable story short, it didn’t work. We were hearing from the field that many of the FS’s that were going to IDFSO positions (especially those in the PB community) were having a very hard time at their new units even having completed the online Paperwork Management Course. It took some time (actually way more than I expected) to gather the data and conduct a couple of expensive and required analysis’ (nothing happens without an in-depth analysis). What we found was that there was a considerable difference in what was required of the IDFSO (focus on the PB community) and what was given to prepare them for their new assignments. Think of it like this: You are tasked with preparing all the food at your unit for one day. You arrive at your Galley only to find about 1/3 of the equipment and food you need to do the job. We worked extensively with the curriculum development specialists at TRACEN Petaluma (they do this for a living) for about 7 months to get the curriculum developed so we could run a pilot course (we did that earlier this year). I personally underestimated the amount of time that the course of instruction would require to deliver all the requirements that were obtained from approximately 50 current and former FSO’s during the two analysis’ that were performed. I expected it might take 5 days, maybe 7. It actually takes 15 training days to deliver all of the requirements necessary to complete the IDFSO course. We get 18 seats per class; there are 3 classes per year. Our first priority (again) is to ensure that each IDFSO position within the PB community is assigned a TONO to attend PRIOR to arriving at their unit (listed as Pre-Arrival Training in the Master Training List). There are approximately 120 PB-IDFSO positions. About half of these rotate each year which means that approximately 60 IDFSO’s need to get this training to replace the qualified IDFSO they are scheduled to replace. There are not a lot of leftover seats. However, we will work with each unit/command of any platform to see if we can get a FSO who is not a member of the PB community into the course. This will be done on an individual basis. We had to pay for this course by cutting some quotas in other courses since we don’t have any budget to work with to speak of. That is why is so important that you attend the training if you have orders. If you know you cannot attend, you need to inform your command so they can inform FSC Reagan, who in turn will look for another replacement for you. I will remind you, per the Cutter Training Manual, that unit operations, moving, etc, are not authorized as reasons for not attending mandated training. I urge you to work through your command to contact either myself or FSC Reagan if you have questions or input regarding this course. FS Career Path/F&S/MWR-CGES I have a meeting in September of 2009 with the Deputy Director of the Coast Guard Exchange System (CGES), Mr. Gary Scheer; to discuss a possible permanent career path for FS’s that will work in the MWR-CGES community and have decided to pursue their commission as F&S Warrant Officers. Basically, I will be speaking with him to see if we can attach some mandated Class “C” schools that are generally more of the SK rating that an FS who makes F&S may find beneficial once they accept their commission and are assigned with the F&S community. These “C” schools would be listed on the MTL as mandatory requirements for personnel serving in these positions throughout the CG and working in the MWR/CGES community. While there have been many successful individuals that have done extremely well in transitioning from being a FS to an F&S, there is another side to the situation. I have seen far too often that many FS’s are not as optimally prepared for their F&S roles once they leave the FS rate. This holds many capable individuals back from pursuing the F&S career path. Having dedicated venues like the CGES-MWR positions serve as a vehicle to set the future F&S up to be competitive and technically competent benefits the entire workforce as much as it does the member. Here is an example of a pilot program we started this year at the MWR Facility at TRACEN Cape May. I acquired a FS1 position for assignment anywhere in the CG. I had been to TRACEN Cape May a few times and had met with the Comptroller, LCDR Hallman, to discuss a possible F&S career path with the CGES/MWR facility located there. Mr. Hallman and I worked out a few details and we got the position established and filled in AY 2009. We put the word out and waited to see who was interested in participating in the program and wanted to be a F&S that would come to TRACEN Cape May. FS1 Hamman decided he wanted to pursue the F&S career path. Our FS AO, Mr. Carpenter, worked with me to identify a prospective F&S career path minded individual to fill the newly created position (FS1) at the TRACEN MWR Program. LCDR Hallman continued to be an enabler of this pilot program as he was crucial in determining what role and function the new position would serve as while ensuring the member in the position was being prepared for their new assignment as a F&S. As you can see by the comments listed below, we have had some success in this process. We haven’t got it all figured out exactly, but I believe we are on the right path to improve our workforce, our service delivery and meet the next mission. Dining Facility Automation Management Hello from the DFAM specialist! The team at OSC Martinsburg and I have been very busy getting units incorporated into the DFAM system. We currently have 38 units in the system, with a total of 13 more scheduled by the end of October. We will be taking a 3 month break on rolling out new units between November 2009 and January 2010. We plan on getting rolling again in February. The number one question I get is "When will my unit get DFAM?". Well, all of the Shore units in D14, D17, D11, D13 and D9 have or will have the system by 31 Oct 2009. In February, we will begin rolling again with the following agenda for shore units: February - 75% of D8 March - 25% of D8, 50% of D9 April - 50% of D9, and a separate training, location TBD for members transferring to a DFAM unit from a non DFAM unit. May - D5 June - 50% of D1 July - 50% of D1 If you are a large unit in these areas, I will be contacting units for hosting requests in December. The second most asked question I get is "Why is the shipboard development taking so long?". The answer is one word - Vista. When the DFAM software was purchased, it worked in Vista, and still does if you use an off the shelf copy. However, the CG image 6.0 is a different beast. We expect to have the Vista issue resolved before the end of the Shore side roll out, but due to security issues with Vista, CG-1111 and OSC are obligated to get DFAM up and running in 6.0 before we move on to other things. That being said, we have a plan in place on a way forward with shipboard development, and the vendor has experience in a detached environment. We also have a list of lessons learned from other systems that have deployed to afloat units. Lastly, I would like to speak about bar code readers. We were on track to have those testing in early spring 09, but the flash drive ban made us hit a brick wall. Working with all of our partners, we have gotten permission to move forward, and development and testing will take place later this year. We are looking at the Intermec CN3 for the device to be developed, and I for one am excited at the potential time savings. That is all for these force notes. In addition to checking the force notes for DFAM information, please be sure to review the FSAT newsletter and occasional AIG message. FS1 Ian Weiss Dining Facility Automation Management Program Specialist COMMANDANT (CG-1111) ATTN (Food Service Program Office) US COAST GUARD 2100 2ND ST SW STOP 7902 WASHINGTON DC 20593-7902 DFAM Trouble Ticket Web Site http://csd.osc.uscg.mil/cghelp/ e-mail Ian.S.Weiss@uscg.mil Phone (202) 475-5152 Cell (202) 494-5152 Fax (202) 475-5907 FS Professional Development Specialist FSC Dena Reagan-CG-1111 FY10 “C” School dates are now available on the TQC Website which can be accessed through this link: http://www.uscg.mil/hq/tqc/default.asp or the SMS homepage. Click on FS Information Portal<Courses & Qualifications<A&C School Schedules<Class Schedules<C School Schedules<Food Service. Course information on the website includes Course Code number, class duration, prerequisites and special information, purpose of the course and class convening dates. Choose the course and date you wish to attend and submit an ETR. Courses found on the TQC website are CG approved and funded by AFC-56 (training money). They are NO COST to your unit. FS “C” schools include Nutrition, Shipboard Baking, Advanced Pastry and Plated Desserts and the new resident Independent Duty Food Service Officers (IDFSO) course. For members interested in attending the Advanced Culinary Skills Training Course at FT Lee, VA, a command endorsement shall be forwarded to the respective FSAT for Recommendation. Members must be E-5 to E-7 to apply; E-4 recommendations will not be accepted. If orders need to be cancelled or substituted with another member at the unit, it is now required by TQC that the unit send a cancellation or substitution message. Message templates can be found on the website. Cancellation requests based on CART/TACT, deployment and PCS/HHG moves will generally not be considered as schedule conflicts, per the Cutter Training and Qualification Manual, M3502.41. Students with orders who do not report for school are documented as “No Show” in Direct Access. This is a lost training opportunity, not just for the member with orders, but for another member who could have been substituted into that seat. The chef’s uniform is the only authorized uniform for all FS “C” schools. The only exception is the IDFSO course; students may wear ODUs when attending this course only. Quotas for Shipboard Baking have increased from 18 to 36 for FY10; quotas for Advanced Pastry and Plated Desserts increased from 22 to 36. These are substantial increases and will give many more FSs the opportunity to attend both these course in FY10. The new IDFSO course is required for all E-5s with orders to the 87’/110’s. The Master Training List (MTL) has been updated to reflect this course as pipeline training for these platforms. The FS17 Competency Code has been created for the FS2 positions on the 87’/110’s. This code will not be automatically assigned upon completion of the IDFSO course; the FS-RFMC will be the sole issuer of the code. The CO/OINC shall observe the FS for 3 months after completing the IDFSO course and submit an email to the FS-RFMC stating that the FS demonstrates/does not demonstrate full capability to serve as the unit FSO. Members may apply to the FS-RFMC for a waiver based on previous assignment and performance history prior to execution of PCS orders. Members and commands can reference ALCOAST 226/09 for full details regarding this course and competency code. As is the case with many of our “C” schools, I have more requests than seats available. I work directly with CWO2 Duchososis in assigning these seats so please be patient and we will do our best to get folks into these seats. For additional information or questions regarding FS “C” Schools contact me at Dena.L.Reagan@uscg.mil or at 202-475-5151. Defense Supply Center Philadelphia (DSCP) The creation of Stores Web accounts for all Coast Guard dining facilities is currently at 80%. This is a great accomplishment considering the large change over in FSO's throughout the fleet. Unfortunately, 20% of the dining facilities are still unable to meet the requirements for Critical Incident Messing. With the flu season at our door step and hurricane season still in full force, your unit may be required to procure MRE's to subsist your customers. Without an active Stores Web account, you may be unable to meet this emergency feeding requirement. Also, FSO's are required to contact CG-1111 and FSAT prior to ordering MRE's through Stores Web. If procured, the MRE's are linked to the unit's dining facility fund and must be maintained on inventory until consumed or until they have reached the end of the documented shelf life. If not consumed prior to expiration, the units dining facility fund (your galley operating allowance) will be responsible for funding any and all approved surveys from expired MRE's. Proper planning and guidance from CG-1111 and your FSAT's will help in determining if you meet the requirements for procuring MRE's and possibly help you avoid a costly mistake. Please contact me with any questions or concerns regarding Stores Web, MRE's and Prime Vendor. You will never get the right answer to a question that you do not ask! FSC Scott Bowen Coast Guard Liaison Defense Supply Center Philadelphia 700 Robbins Ave. Philadelphia, PA 19111 Office: (215)737-2915 Fax: (215)737-2161 Scott.Bowen@dla.mil EPM-FS ASSIGNMENT OFFICERS INFORMATION: From your hardworking and underappreciated FS AO’s, here is a link that will give you the latest information regarding the upcoming AY: Shortcut to: http://www.uscg.mil/psc/epm/AO/FS.asp CWO2 Michael V. Carpenter CG PSC EPM-2 Food Service Assignments FSCM/FSCS/FSC/FS1/SCA (202) 493-1297 office (703) 217-8051 cell