INFORMATION Registration Desk: Kristina Bogataj 041-777-635 Technology: 041-777-457 Gregor Lenart Conference Chair Assistant: 041-777-636 Uroš Hribar Local Transfer - Albatros: 041-635-265 Andrej Ristič INTERNET/eMAIL SERVICE Saturday, June 15 – Wednesday, June 19 Locations: Hotel Golf – Lobby – 35 computers Hotel Kompas – 1st Floor – 15 computers Internet/eMail service provided by SRC.SI CONFERENCE SPONSORED BY Faculty of Organizational Sciences, University of Maribor Government of the Republic of Slovenia Organizations in Slovenia’s Electronic Commerce Project Ministry of Education, Science and Sport, Republic of Slovenia Chamber of Commerce and Industry of Slovenia European Commission CONTRIBUTORS Adria Airways Mobitel Delo ORACLE Ericsson Select Technology EsoTech SRC.SI Lek PUBLISHERS Taylor & Francis Palgrave Macmillan CONFERENCE PROGRAM SCHEDULE Sunday, June 16 14.00 - 16.45 WORKSHOP Hotel Golf, Hall B Socio-Economic Research on eBusiness and the New Economy Co-chairs: Panagiotis Damaskopoulos, Senior Research Fellow INSEAD, France Nancy Pouloudi, Assistant Professor AUEB, Greece Sunday, June 16 17.00 - 19.00 UNIVERSITY FORUM Hotel Golf, Hall A University eCommerce Forum: Challenges for Deans and Rector Panel members: Igor Lukšič, Associate Professor & John J. Burbridge, Jr., Professor & Dean Dean Faculty of Social Sciences, University The Martha and Spencer Love School of of Ljubljana, Slovenia Business, Elon University, United States James A. Pope, Rector (Co-chair) European Business School, Germany Jože Florjančič, Professor & Dean Ludvik Toplak, Professor & Rector Faculty of Organizational Sciences, University of Maribor, Slovenia University of Maribor, Slovenia Henk G. Sol, Professor & Dean (Co-chair) Faculty of Technology, Policy & J. Felix Hampe, Professor & Dean Management, Delft University of Institute of IS Research, University of Technology, The Netherlands Koblenz-Landau, Germany Paul A. Swatman, Professor & Dean Stuttgart Institute of Management and Technology, Germany Sunday, June 16 19.30 Hotel Golf Dean’s Reception and Dinner for the Conference Participants Jože Florjančič, Professor & Dean Faculty of Organizational Sciences, University of Maribor, Slovenia Monday, June 17 – Wednesday, June 19 Registration Break Lunch, Hotel Golf 8.00 – 17.30 10.30 – 11.00, 15.30 – 16.00 12.30 – 14.00 3 PLENARY SESSIONS Monday, June 17 Convention Center 9.00 - 10.30 Conference opening Jože Florjančič, Professor & Dean Faculty of Organizational Sciences, University of Maribor, Slovenia Pavel Gantar, Minister Ministry of Information Society, Slovenia 15th Bled eCommerce Conference Jože Gričar, Professor & Director Electronic Commerce Center, Faculty of Organizational Sciences, University of Maribor, Slovenia (Conference Chair) eCommerce Research - Current Status and Future Directions Claudia Loebbecke, Professor Department of Media Management & Director of the Media Science Center University of Cologne, Germany (Research Track Chair) Rolf T. Wigand, Professor & Director Center for Digital Commerce, School of Information Studies, Syracuse University, United States (Research Track Co-chair) Business in the eEconomy Technology & Policy Aspects Rosalie Zobel, Director New Methods of Work and Electronic Commerce, Directorate-General Information Society, European Commission, European Union Outstanding Paper Award Roger Clarke, Outstanding Paper Award Committee Chair Xamax Consultancy Pty Ltd, Australia Convention Center 11.00 - 12.30 Roles of a Minister of Information Society or an eEnvoy in Constructing eEconomy Panel members: Julia Glidden, Managing Director, Pavel Gantar, Minister United Kingdom & Europe Ministry of Information Society, election.com, United States Slovenia (Chair) Andrew Pinder, eEnvoy Gilles Brégant, Secretary General United Kingdom Cabinet Office, Mission for Digital Economy, Ministry United Kingdom of Economy, Finance & Industry, John Rimmer, Chief Executive Officer France National Office for the Information Economy, Australia 4 PLENARY SESSIONS Tuesday, June 18 Convention Center 9.00 - 10.30 Cyber Communities and Openness Panel members: Bror Salmelin, Head of Unit Electronic Commerce Unit, Information Society Directorate-General, European Commission, European Union (Chair) Collaboration in Open Source Environments Philippe Aigrain, Head of Sector Software Technologies, Information Society, Directorate General, European Commission, European Union An Open Agent Environment for Context-Aware mCommerce Norman M. Sadeh, Associate Professor & Director Mobile Commerce Lab, Co-director of eCommerce PhD Program eCommerce Institute, Carnegie Mellon University, United States Jörg Schmücker, Managing Partner, Product Development and Technology e4ib.com, Germany Wednesday, June 19 Hotel Golf 16.00 - 17.30 Issues in Next Generation eCommerce Research Panel members: Angeliki Poulymenakou, Lecturer in Jože Gričar, Professor & Director Information Systems & Project Manager Electronic Commerce Center, Faculty of ELTRUN, eBusiness Research Center, Organizational Sciences, University Athens University of Economics and of Maribor, Slovenia (Chair) Business, Greece Tanya Castleman, Professor & Arun Rai, James A. Harkins Chair in eDirector of Research Business School of Information Systems, Deakin eCommerce Institute, J. Mack Robinson University, Australia College of Business, Georgia State Stefan Klein, Professor & Director University, United States Department of Information Systems, Dennis Tachiki, Professor University of Münster, Germany Tamagawa University, Faculty of Wolfgang König, Professor & Director Business Administration, Japan Institute for Information Systems, Frankfurt University, Germany 5 CONFERENCE TRACKS Monday, June 17 Place/Time 11.00 – 12.30 14.00 – 15.30 Hotel Golf Hall A eGOVERNMENT eGovernment: The Search for eCity: Concepts and Experience from the Field Value Web Enabled Disaster and Crisis Response: What Have We Learned From The September 11th Hall B eGOVERNMENT Hotel Kompas Jezerska Hall RESEARCH DIRECTIONS Blejska Hall RESEARCH 1 Triglavska Hall RESEARCH 2 Riklijeva Hall RESEARCH 3 Hotel Toplice 16.00 – 17.30 Integration in the eEconomy: Organizational Network Management: Costs, Benefits, and Risks Challenges, Concepts and Actionable Research eBusiness Models Evolution of eBusiness SME eCommerce Adoption eBusiness Evolution in SMs Evolution of Mobile Commerce Mobile Commerce Technologies Business and Government Executive Meeting on Regional eCommerce Development EXECUTIVE MEETING 6 CONFERENCE TRACKS Tuesday, June 18 Place/Time Hotel Golf Hall A REGIONAL eCOMMERCE Hall B BUSINESS & GOVERNMENT 11.00 – 12.30 14.00 – 15.30 eCommerce Projects and Initiatives – IDEAL – IST Brokerage Event eCommerce in Public eCommerce in Supply Chain Procurement Management 16.00 – 17.30 eCommerce & Life Cycle Integration Hotel Kompas Jezerska Hall RESEARCH DIRECTIONS eCommerce Research Center Director´s Meeting Blejska Hall RESEARCH 1, TECHNOLOGY Business Portals and Strategy Triglavska Hall RESEARCH 2, eGOVERNMENT Teaching Cases in eBusiness Riklijeva Hall RESEARCH 3 Trust and Reputation Mobile Commerce – Where are We and Where are We Going Research Directions in eGovernment Trust and Privacy How do Different National Environment and Policy Influence eCommerce Diffusion? – Cross-national Research Perspectives and Results Mobile Life The Graduate Students Bazaar: Presentation of Electornic Commerce Prototypes and Business Ideas Hotel Toplice Business Executive Meeting: Challenges in Regional Cross Border eCommerce: Business Executives Perspective EXECUTIVE MEETING 7 CONFERENCE TRACKS Wednesday, June 19 9.00 – 10.30 11.00 – 12.30 14.00 – 15.30 eMarkets in Operations: Signals of the eEconomy eCommerce in Banking: Standardization Issues in Business-to-Business Payments eMarkets in Operations: Lessons Learned The New Silk Road The Need for Cross Border Cooperation and Concerted Action East Europe eBusiness in Action Virtual Teams: Creating Synergies Through Organizational Partnership Marketing Challenges and Opportunities Intermediation and Channel Integration Supply Chains and Procurement Triglavska Hall RESEARCH 2 Methodological Applications in eCommerce Dynamics, Conflict, and Social Informatics eGovernmeny and Democracy Riklijeva Hall RESEARCH 3 Focusing on the Customer Place/Time Hotel Golf Hall A BUSINESS Hall B BUSINESS Hotel Kompas Jezerska Hall REGIONAL eCOMMERCE DEVELOPMENT, RESEARCH DIRETIONS Blejska Hall RESEARCH 1 Hotel Toplice MEETING, WORKSHOP eCommerce Graduate Program Chair´s Meeting 8 Supporting Strategic Partnership across the Cultural Divide: eLearning Solutions for the Digital Age CONFERENCE TRACKS 11.00 – 12.30 Monday, June 17 RESEARCH Hotel Kompas, Blejska Hall eBusiness Models Chair: Judith Gebauer, Assistant Professor University of Illinois at UrbanaChampaign, United States Presenters: Capturing the Dynamics of eBusiness Models: The eBusiness Analysis Framework and the Electronic Trading Infrastructure Sean T. McGann, Visiting Professor Kalle Lyytinen, Professor Case Western Reserve University, United States Getting Sophisticated with e-Business: An Extended Model of B2B Colin G. Ash, Senior Lecturer and Associate Head of School Janice M. Burn, Foundation Professor and Head MIS Edith Cowan University, Australia An eBusiness Model Ontology for Modeling e-Business Alexander Osterwalder, Researcher and PhD Student Yves Pigneur, Professor and Head of Information Systems Department HEC Lausanne, University of Lausanne, Switzerland RESEARCH Hotel Kompas, Triglavska Hall SME eCommerce Adoption Chair: Niels Bjoern-Andersen, Director of Center for E-Commerce Copenhagen Business School, Denmark Presenters: SME Internet Adoption: Towards a Transporter Model Margi Levy, Senior Lecturer University of Warwick, Warwick Business School, United Kingdom Philip Powell, Professor of Information Management University of Bath, School of Management, United Kingdom An Integrated Information Strategy for eCommerce for Export: Enhancing Networking in an International Business Context Tanya Castleman, Professor & Director of Research Marina Cavill, Research Fellow School of Information Systems, Deakin University, Australia Les Terrill, Senior Project Manager – Small Business Department of Innovation, Industry and Regional Development, Victorian Government, Australia Primary Dimensions of Outsourcing Information and eCommerce Technologies in Small to Medioumsized Enterprises in New Zeland Nabeel Al-Qirim, Lecturer Auckland University of Technology, New Zealand Hanoku Bathula Auckland Institute of Studies, School of International Studies, New Zealand 9 11.00 – 12.30 Monday, June 17 RESEARCH Hotel Kompas, Riklijeva Hall Evolution of Mobile Commerce Chair: Wolfgang König, Professor Institute for Information Systems, Frankfurt University, Germany Presenters: Mobile Commerce: A Summary of Quests for Value-Added Products and Services Christer Carlsson, Professor Pirkko Walden, Professor & Research Director Department of Information Systems, IAMSR, Åbo Akademi University, Finland Critical Success Factors for Accelerating Mobile Commerce Diffusion in Europe Adam P. Vrechopoulos, Visiting Lecturer Ioanna D. Constantiou, PhD Student ELTRUN - Athens University of Economics and Business, Greece Nikolaos Mylonopoulos, Assistant Professor of Information Systems ALBA, Greece Ioannis Sideris, PhD Researcher ELTRUN - Athens University of Economics and Business, Greece Making Sense of Mobile Applications A Critical Note to Recent Approaches to their Taxonomy and Classification Hans Lehmann, Senior Lecturer of Information Systems University of Auckland/University of Regensburg, Germany Franz Lehner, Professor University of Regensburg, Germany Monday, June 17 14.00 – 15.30 eGOVERNMENT Hotel Golf, Hall A eGovernment: The Search for Value Panel members: Craigg Ballance, Partner E-FINITY Group Inc., Canada (Chair) Roger Clarke, Principal Xamax Consultancy Pty Ltd, Australia Ali F. Farhoomand, Professor & Director Centre for Asian Business Cases, University of Hong Kong, Hong Kong Peter G. W. Keen, Founder and Faculty Chairman Keen Education, United States Donald J. McCubbrey, Professor & Director Center for the Study of Electronic Commerce, University of Denver, United States René W. Wagenaar, Professor ITC Faculty of Technology, Policy & Management, Delft University of Technology, The Netherlands 10 14.00 – 15.30 Monday, June 17 RESEARCH DIRECTIONS Hotel Kompas, Jezerska Hall Integration in the eEconomy: Costs, Benefits, and Risks Panel members: Roberta Lamb, Assistant Professor M. Lynne Markus, Professor University of Hawaii, United States City University of Hong Kong, Hans Lehmann, Senior Lecturer SAR China (Chair) University of Auckland, New Zealand G. Michael McGrath, Professor Victoria University, Australia RESEARCH Hotel Kompas, Blejska Hall Evolution of eBusiness Chair: Kenneth Kraemer, Professor and Director Center for Research on Information Technology and Organizations, University of California, United States Presenters: Can Internet - Based TV Succeed? Towards a Sequential Framework for Market Entry Claudia Loebbecke, Professor Department of Media Management & Director of the Media Science Center University of Cologne, Germany Marcia Falkenberg Department of Media Management, University of Cologne, Germany Role of eBusiness in Transition of Yugoslav Economy Marijana Vidas-Bubanja, Senior Research Fellow Institute for Economic Sciences, Yugoslavia Emilija Vuksanović, Professor University of Kragujevac, Faculty for Economics, Yugoslavia Borislav Jošanov, Professor and Head of Cathedra for Informatics Higher Business School Novi Sad, Yugoslavia Organizational Capital: New Economy Dynamics, Intangible Assets and Organizational Design Panagiotis Damaskopoulos, Senior Research Fellow INSEAD, France 11 14.00 – 15.30 Monday, June 17 RESEARCH Hotel Kompas, Triglavska Hall eBusiness Evolution in SMEs Chair: Kalle Lyytinen, Professor Case Western Reserve University, United States Presenters: Successfully eEnabled SME’s – What Have They got in common? William Golden, Lecturer in Information Systems Martin Hughes, Lecturer in Information Systems Lucy Ruane, Researcher in Information Systems National University of Ireland, Ireland Promises and Pitfalls of SME Integration Roman Beck, Ph.D Student and Research Assistant Tim Weitzel, Ph.D Student and Research Assistant Wolfgang König, Head of the Chair of Economics Institute of Information Systems, J. W. Goethe University, Germany SME eBusiness Readiness in Five Eastern EuropeanCountries: Results of a Survey Jim R. Oliver, Research Program Manager Panagiotis Damaskopoulos, Senior Research Fellow INSEAD, France RESEARCH Hotel Kompas, Riklijeva Hall Mobile Commerce Technologies Chair: J. Felix Hampe, Professor & Dean Institute of IS Research, University of Koblenz, Germany Presenters: On the Potential Use of Mobile Positioning Technologies in Indoor Environments George M. Giaglis, Assistant Professor University of the Aegean, Department of Financial and Management Engineering, Greece Ada Pateli, Researcher Kostas Fouskas, Researcher Panos Kourouthanassis, Researcher Argiris Tsamakos, Researcher Athens University of Economics and Business, Greece Factors Affecting the Succesful Introduction of Mobile Payment Systems Hans van der Heijden, Associate Professor of Information Systems Vrije Universiteit Amsterdam, The Netherlands Security Issues in Mobile Commerce Using WAP Niels Christian Juul, Associate Professor Niels Jørgensen, Associate Professor Department of Computer Science, Roskilde University, Denmark 12 Monday, June 17 14.00 – 17.30 MEETING Hotel Toplice Business and Government Executive Meeting on Regional eCommerce Development Participating countries: Austria, Croatia, Hungary, Italy, Slovenia, and European Union Niko Herakovič, State Undersecretary Rosalie Zobel, Director New Methods of Work and Electronic Department for International Scientific Commerce, Information Society, Cooperation, Ministry of Education, Directorate-General, European Science and Sport, Slovenia (Co-chair) Commission, European Union (CoMichele Balbi, Managing Director chair) Teorema Engineering Srl, Italy Roles of a Chamber of Commerce in (Co-chair) Regional eCommerce Development Arthur I. Csetenyi, Professor & Chair Jožko Čuk, President Department of Computer Science, Chamber of Commerce and Industry of BUEST - Budapest University of Slovenia, Slovenia (Co-chair) Economic Sciences and Public Exploiting Technology for Business Administration, University of Budapest, and Government Integration Hungary (Co-chair) Ivan Žerko, President Mladen Mauher, Director SRC.SI, Systems Integration, Slovenia eCroatia Office, Government of Croatia, Relevance of Regional Cooperation in Croatia (Co-chair) eCommerce Development Other co-chairs to be announced Peter G. W. Keen, Founder and Faculty Otto Petrovic, Professor & Chairman of Chairman the Board Keen Education, United States Karl-Franzens University Graz & E-Governance for Regional evolaris eBusiness Competence Center, Development Austria (Co-chair) René W. Wagenaar, Professor ICT Integrating European Economy Faculty of Technology, Policy & through Regional eCommerce Management, Delft University of Development Technology, The Netherlands Monday, June 17 16.00 – 17.30 eGOVERNMENT Hotel Golf, Hall A eCity: Concepts and Experience from the Field Panel members: Maddalena Sorrentino, Professor Catholic University of Milan, Italy (Chair) CRM Applications and Citizen’s Portal Marco Bettini, Web and CRM Manager Venis SpA, Italy 13 Štefan Krapše, City Council Manager Community Nova Gorica, Slovenia The New Italian Electronic Identity Card: Past, Present and Future Stefano Lubis, Project Leader Community Trieste, Italy Aleksander Šinigoj, Lecturer Faculty of Economics, University of Ljubljana, Slovenia Monday, June 17 16.00 – 17.30 eGOVERNMENT Hotel Golf, Hall B Web Enabled Disaster and Crisis Response: What Have We Learned from the September 11th Panel members: Management, George Washington University, United States The use of Internet Technology in Inter Organizational Coordination in Medical Environment Concerns in Response to the 9/11 Attacks Disasters Response and Recovery John R. Harrald, Director & President Edita Stok, Counsellor to the Institute for Crisis, Disaster, and Risk Government Management, George Washington Disaster and Military Medicine, University & The International Ministry of Health, Slovenia & Member Emergency Management Society – of the Board of Directors of World TIEMS, United States (Chair) Association of Disaster and Emergency Title to be defined Medicine - WADEM & Member of Dennis M. Egan, Captain & Director NATO Joint Medical Committee United States National Response Center, Title to be defined United States Bojan Žmavc, Director Information Security Concerns in Protection and Rescue Administration, Disaster Response and Recovery Ministry of Defense, Slovenia Theresa Jefferson, Professor Institute for Crisis, Disaster, and Risk RESEARCH DIRECTIONS Hotel Kompas, Jezerska Hall Organizational Network Management: Challenges, Concepts and Actionable Research Panel members: Kenneth Husted, Associate Professor Stefan Klein, Professor & Director & Manager Department of Information Systems, Research, Innovation and Knowledge University of Muenster, Germany Management Research Group, (Chair) Department of Management, Politics and Philosophy, Copenhagen Business School, Denmark Angeliki Poulymenakou, Lecturer in Information Systems & Project Manager ELTRUN, eBusiness Research Center, Athens University of Economics and Business, Greece State Protocol Services - Brdo Castle 19.00 Reception and Dinner Sponsored by the Republic of Slovenia Departure by buses from the Bled Convention Center 14 11.00 – 15.30 Tuesday, June 18 REGIONAL eCOMMERCE DEVELOPMENT Hotel Golf, Hall A eCommerce Projects and Initiatives - IDEAL-IST Brokerage Event: Matchmaking in eReality Panel members: Ministry of Education, Science and Thomas Zergoi, Project Manager & Sport, Slovenia (Co-chair) IDEAL-IST Project Representative of Mihael Mohorčič, Researcher & Austria IDEAL-IST Project Representative of BIT - Bureau for International Research Slovenia and Technology Co-operation, Austria Institut Jozef Stefan, Slovenia (Chair) Silvana Muscella, Project Manager& Andreja Umek Venturini, ISTC IDEAL-IST Project Representative of Delegate & National Contact Person for Italy IST Programme Consorzio Pisa Ricerche-Centro META, Italy MEETING Hotel Kompas, Jezerska Hall eCommerce Research Center Director's Meeting Niels Bjoern-Andersen, Professor and Rolf T. Wigand, Professor and Director Director Center for Digital Commerce, School of Center for Electronic Commerce, Information Studies, Syracuse Department of Informatics, University, United States (Co-chair) Presenters to be announced Copenhagen Business School, Denmark (Co-chair) 11.00 – 12.30 Tuesday, June 18 BUSINESS & GOVERNMENT Hotel Golf, Hall B eCommerce in Public Procurement Panel members: Viktor Sterle, State Undersecretary, Deputy Director of IT and Telecommunications Ministry of Defense, Slovenia (Chair) Miha Blokar, Manager SAP, Slovenia Jean-Pierre Coucke, Colonel, Head of Budget and Legal Control Ministry of Defense, Belgium Evelyn M. DePalma, Director Acquisition, Logistics, and Facilities, Defense Information Systems Agency, Department of Defense, United States Mel Proudfoot, Senior Director, EMEA Public Services Oracle, Europe, Middle East & Africa Name to be announced Industry representative 15 11.00 – 12.30 Tuesday, June 18 RESEARCH Hotel Kompas, Blejska Hall Business Portals and Strategy Chair: Stefan Klein, Professor and Director Department of Information Systems, University of Muenster, Germany Presenters: Horizontal Portal Strategies: Winners, Losers and Survivors Sandra Sieber, Assistant Professor Josep Valor, Professor of Information Technology IESE Business School - University of Navarra, Spain Using Actor-Network Theory to Research the Implementation of a B-B Portal for Regional SMEs in Melbourne, Australia Arthur Tatnall, Senior Lecturer Stephen Burgess, Senior Lecturer Victoria University, Electronic Commerce Research Unit, Australia Evolution of Electronic Catalogs to Customer Process Portals – A Structured Approach at ETA S.A. Rainer Alt, Project Manager Christian Reichmayr, Research Assistant Marc A. Cäsar, Research Assistant University of St. Gallen, Switzerland Rudolf Zurmühlen, Head of Customer Service ETA SA, Switzerland RESEARCH Hotel Kompas, Triglavska Hall Teaching Cases in eBusiness Chair: M. Lynne Markus, Professor City University of Hong Kong, SAR China Presenters: The Virtual School @ Liverpool – A Teaching Case Martha Garcia-Murillo, Assistant Professor School of Information Studies, Syracuse University, United States Lauren Brady, Graduate Student Prafulla Gupta, Graduate Student Michael Kumm, Graduate Student Amit Valia, Graduate Student Akira Tsumura, Graduate Student Syracuse University, United States Maria Welych, Technology Editor The Post Standard, Syracuse University, United States The Introduction of M-Info – A Teaching Case Els van de Kar, Assistant Professor Delft University of Technology, The Netherlands Japan Net Bank: Japan’s First Internet-Only Bank – A Teaching Case Ali F. Farhoomand, Professor & Director Centre for Asian Business Cases, University of Hong Kong, Hong Kong Vincent Mak, Researcher University of Hong Kong, Hong Kong 16 11.00 – 12.30 Tuesday, June 18 RESEARCH Hotel Kompas, Riklijeva Hall Trust and Reputation Chair: Pirkko Walden, Professor & Research Director Department of Information Systems & IAMSR, Åbo Akademi, Finland Presenters: Electronic Contract Drafting Based on Risk and Trust Assessment Yao-hua Tan, Professor of Electronic Business Free University Amsterdam, The Netherlands Walter Thoen, Researcher Erasmus University Rotterdam, The Netherlands The Beta Reputation System Audun Jøsang, Research Leader in Information Security Distributed Systems Technology Centre, Australia Roslan Ismail, PhD Student Information Security Research Centre, Australia eConsent: A Critical Element of Trust in eBusiness Roger Clarke, Principal Xamax Consultancy Pty Ltd, Australia 14.00 – 15.30 Tuesday, June 18 BUSINESS & GOVERNMENT Hotel Golf, Hall B eCommerce in Supply Chain Management Panel members: Jože Lacko, State Undersecretary &Director, National Armament Ministry of Defense, Slovenia (Chair) Fred Grunow, Project Manager, Supply Chain Management SAP AG, Germany Tanja Lesničar, Manager, eCommerce Project Gorenje, Slovenia 17 Mateja Podlogar, Teaching Assistant & Head, eProcurement Laboratory Electronic Commerce Center, Faculty of Organizational Sciences, University of Maribor Moberg Proffe, Solution Director, Supply Chain E-Business Suite Oracle Europe, Middle East & Africa 14.00 – 15.30 Tuesday, June 18 TECHNOLOGY Hotel Kompas, Blejska Hall Mobile Commerce – Where are We and Where are We Going Panel members: J. Felix Hampe, Professor Nilmini Wickramasinghe, Assistant Institute of IS Research, University of Professor Koblenz-Landau, Germany James J. Nance College of Business Richard A. Scudder, Associate Administration, Cleveland State Professor University, United States (Chair) Daniels College of Business, University of Denver, United States Christer Carlsson, Professor Doug Vogel, Professor & Chair of IAMSR, Åbo Akademi University, Information Systems Finland City University of Hong Kong, SAR China TECHNOLOGY Hotel Kompas, Triglavska Hall Research Directions in eGovernment Panel members: Roland Traunmüller, Professor & Director of the Institute of Applied Computer Science University of Linz, Austria (Chair) Michel R. Klein, Professor Information Systems and Decision Science Department, HEC Group, France Gerald Quirchmayr, Professor University of Vienna, Austria Themis Tambouris, Senior Researcher Archetypon, Greece Mirko Vintar, Professor University of Ljubljana, Slovenia Francesco Virili, Lecturer Università degli Studi di Cassino, Italy 18 14.00 – 15.30 Tuesday, June 18 RESEARCH Hotel Kompas, Riklijeva Hall Trust and Privacy Chair: Roger Clarke, Principal Xamax Consultancy Pty Ltd, Australia Presenters: Trust as a Governance Mechanism in Internet – based Interorganizational Cooperative Relationships Gunnar E. Christensen, Associate Professor of Information Management and GeM Program Director Leif Jarle Gressgard, Doctoral Candidate The Norwegian School of Economics and Business Administration, Department of Strategy and Management, Norway The Importance of Technology Trust for B2B Electronic Commerce Pauline Ratnasingam, Assistant Professor University of Vermont, United States Paul Pavlou, PhD Student University of Southern California, United States Yao-hua Tan, Professor of Electronic Business Free University Amsterdam, The Netherlands Are Business Websites Complying with Government Privacy Legislation? Nicole Watt Joan Cooper, Professor and Head of Department Lois Burgess, PhD Student Carole Alcock, Senior Lecturer University of Wollongong, Australia 19 Tuesday, June 18 14.00 – 17.30 MEETING Hotel Toplice Business Executives Meeting: Challenges in Regional Cross Border eCommerce: Business Executives Perspective Co-chair: Franc Košir, Director General To be announced Customs Administration, Ministry of Finance, Slovenia Issues in Cross Border Business: Stojan Grilj, Director Commercial Councellors Perspective Tax Administration, Ministry of Aleš Mihelič, State Undersecretary, Finance, Republic of Slovenia Division for Technology Development Issues in Smart Card Usage and and Innovation Digital Signature Ministry of the Economy, Slovenia Aleš Dobnikar, State Undersecretary Adriana Apollonio, First Commercial Government Center for Informatics, Secretary Republic of Slovenia Embassy of Italy, Ljubljana Marjan Sušelj, Assistant to Director Gilles Della Guardia, Commercial General, Heath Insurance Card System Counsellor Health Insurance Institute of Slovenia Embassy of France, Ljubljana Holgar Kolley, Second Secretary Issues in Exploiting eCommerce Embassy of Germany, Ljubljana Technology Georg Krauchenberg, Commercial Janez Benčina, General Manager Counsellor IBM Slovenija and South East Europe Embassy of Austria, Ljubljana Pavel Car, Country Manager Douglas E. Sonnek, Third Secretary, SAP Slovenia Economic Affairs Miran Kramberger, Director General Embassy of the United States of SiOL, Ljubljana, Slovenia America, Ljubljana Slavko Rožič, Support Manager, Adriatic Region Issues in eLogistics, eTransportation, ORACLE Software, Ljubljana eCustoms & eTaxation Meeting’s Participants - Confirmed Lucija Rožič, Director of Logistics Gorenje, Velenje Slovenia Srečko Žerjav, Executive Director of Andrej Bračko, State Undersecretary & Freight Transport Head, Center of Informatics Slovenian Railways Police, Ministry of Interior, Republic of Zdenko Pavček, General Director Slovenia Viator&Vektor, Ljubljana Franc Bračun, Executive Director Ljubo Žerak, Manager Branch Network Institute of Traffic and Transport Abanka Ljubljana Ljubljana Ljubo Zajc, Director, Traffic Police Police, Ministry of Interior, Republic of Slovenia 20 Milan Jelovčan, Member of the Management Board & Director of Development of Operations, IT, and Organization Merkur, Trade and Services, Naklo Jože Kanduč, IT Project Manager Slovenian Railways Andja Komšo, Adviser to the Government, Head, Department for Organization and Development of Information Technology Tax Administration, Ministry of Finance, Republic of Slovenia Majda Kotnik, Organization & Information Technology Director Gorenje, Velenje Jože Kovačič, Deputy President Kolinska, Food Industry, Ljubljana Ivo Oman, Member of the Board & Technical Director DELO, Newspaper House, Ljubljana Janez Pušnik, Commercial Director Baumax, Slovenia Anton Romšak, IT Director Viator&Vektor, International Forwarding and Transportation, Ljubljana Mateja Sajovic, Director, Information Center Health Insurance Institute of Slovenia Ana Seliškar, Director Information Technology DELO, Newspaper House, Ljubljana Milan Smiljanič, Manager, IT Development Department Kolinska, Food Industry, Ljubljana Janez Stajnko, Director, eBankig and Phone-Banking Department Nova Kreditna Banka Maribor Marko Šinkovc, Adviser to the Government & Head of Information Technology Division Customs Administration, Ministry of Finance, Slovenia Milan Šturm, IT Manager Trimo Trebnje Boris Zupančič, Director, Organization and Methods Merkur, Trade and Services, Naklo Dušan Zupančič, Counsellor of the President for Information Society Chamber of Commerce and Industry of Slovenia 16.00 – 17.30 Tuesday, June 18 BUSINESS & GOVERNMENT Hotel Golf, Hall B eCommerce & Life Cycle Integration Panel members: Graeme R. Glenister, Secretary NATO CALS Managment Board, Ministy of Defense (United Kindgom) Representative to the NATO CALS Office, Belgium (Chair) Čedo Jakovljevič, Director Infotehna, Slovenia John J. Mayer, United State National Expert NATO C3 Agency, Belgium Hans Peukert, Solution Manager Defense SAP AG, Germany Mel Proudfoot, Senior Director, EMEA Public Services Oracle Europe, Middle East & Africa Iztok Stegel, Special Project Manager Ministry of Defense, Slovenia 21 16.00 – 17.30 Tuesday, June 18 THE GRADUATE STUDENTS BAZAAR Hotel Kompas, Riklijeva Hall Presentation of Electronic Commerce Prototypes and Business Ideas With the participation of IBM, Microsoft, Mobitel, Oracle & SAP Engineering, University of Maribor, Slovenia Connecting SAP R/3 and Microsoft BizTalk Server Sandi Jordan, Graduate Student Mateja Podlogar, Teaching Assistant & Head, eProcurement Laboratory Electornic Commerce Center, Faculty of Organizational Sciences, University of Maribor, Slovenia Electronic Multi-dimensional Auctions: A Prototype and Experiments Revien Mohan, Graduate Student Erasmus University’s Rotterdam School of Management, The Netherlands Use of eMarketplacefor Public Procurement Andreja Pucihar, Teaching Assistant & Head, eMarkets Laboratory Mladen Hrvačanin, Student Aleš Jeriha, Student Faculty of Organizational Sciences, University of Maribor, Slovenia A Prototype for Exchanging XML Business Documents in SME Klemen Renko, Undergraduate Student Software Quality and Testing Laboratory, Faculty of Organizational Sciences, University of Maribor, Slovenia Paul A. Swatman, Professor & Dean of Information Systems Stuttgart Institute of Management and Technology, Germany & Deakin University, Australia (Chair) Robert Leskovar, Assistant Professor Faculty of Organizational Sciences, University of Maribor, Slovenia (Co-chair) Bazaar admission committee: Thomas Gulledge, Professor & Director Enterprise Engineering Laboratory, George Mason University, United States J. Felix Hampe, Professor & Dean Institute of IS Research, University of Koblenz-Landau, Germany Eric van Heck, Associate Professor Rotterdam School of Management, Erasmus University Rotterdam, The Netherlands Niels Christian Juul, Associate Professor Department of Computer Science, Roskilde University, Denmark Michael Murphy, Professor Ryerson University, Canada Craig M. Parker, Senior Lecturer Deakin University, Australia René W. Wagenaar, Professor Faculty of Technology, Policy & Management, Delft University of Technology, The Netherlands Address by Rosalie Zobel, Director New Methods of Work and Electronic Commerce, Information Society, Directorate-General European Commission, European Union Presenters: eSite Aleš Magdič, Postgraduate Student Construction IT Centre, Faculty of Civil 22 16.00 – 17.30 Tuesday, June 18 RESEARCH DIRECTIONS Hotel Kompas, Jezerska Hall How do Different National Environment and Policy Influence eCommerce Diffusion? Cross-national Research Perspectives and Results Panel members: Vladislav Fomin, Postdoctoral Kenneth Kraemer, Professor & Researcher Director University of Michigan, United States Center for Research on Information Wolfgang König, Professor & Director Technology and Organizations Institute for Information Systems, University of California, Irvine, Frankfurt University, Germany United States (Chair) Dennis Tachiki, Professor Kim Viborg Andersen, Associate Tamagawa University, Faculty of Professor Business Administration, Japan Copenhagen Business School, Denmark Rolf Wigand, Professor and Director Eric Brousseau, Professor Syracuse University, United States University of Paris, France TECHNOLOGY Hotel Kompas, Blejska Hall Mobile Life Panel members: Christer Carlsson, Professor IAMSR, Åbo Akademi University, Finland (Chair) Peter G.W. Keen, President Keen Innovations, United States Doug Vogel, Professor & Chair of Information Systems City University of Hong Kong, SAR China Pirkko Walden, Professor & Research Director Department of Information Systems & IAMSR, Åbo Akademi University, Finland Kunstelj Restaurant, Radovljica 19.00 Oracle Dinner Sponsored by Oracle Corporation Departure by buses from the Bled Convention Center 23 9.00 – 10.30 Wednesday, June 19 BUSINESS Hotel Golf, Hall A eMarkets in Operations: Signals of the eEconomy Panel members: Peter Trawnicek, Business Andreja Pucihar, Teaching Assistant & Development Manager Head, eMarkets Laboratory SAP Austria, Austria Electronic Commerce Center, Faculty of Miran Kramberger, Director General Organizational Sciences, University of SiOL, Slovenia Maribor, Slovenia (Co-chair) Moberg Proffe, Solution Director, Brigita Špes, eCommerce Manager Supply Chain E-Business Suite Oracle Europe, Middle East & Africa Alpos, Slovenia (Co-chair) Presenters: BUSINESS Hotel Golf, Hall B eCommerce in Banking: Standardization Issues in Business-to-Business Payments: Slovenia and USA Experience Panel members: Branko Šafarič, IT Consultant Lidija Slana, Advisor, Payment EAN Slovenija, Slovenia Systems Iztok Valenčič, Special Projects Bank of Slovenia (Chair) Manager Nova Kreditna Banka Maribor, Slovenia Herb Schuette, Assistant Professor, Dušan Zupančič, Counsellor of the MIS Love School of Business, Elon President University, United States Chamber of Commerce and Industry of Slovenia 24 9.00 – 10.30 Wednesday, June 19 REGIONAL eCOMMERCE DEVELOPMENT Hotel Kompas, Jezerska Hall Regional eCommerce Development: The need for cross border cooperation and concerted action Panel members: Arthur I. Csetenyi, Professor & Chair Otto Petrovic, Professor & Chairman of Department of Computer Science, the Board Budapest University of Economic Karl-Franzens University Graz & Sciences and Public Administration, evolaris eBusiness Competence Center, University of Budapest, Hungary Austria (Chair) Dragan Čišić, Assistant Professor & Franc Bračun, Executive Director & Chair, Informatics Committee Lecturer Faculty of Maritime Studies, University Branch Network, Abanka & of Rijeka, Croatia Faculty of Organizational Sciences, Paolo Inchingolo, Professor & Delegate University of Maribor, Slovenia of Rector Department of Electrical Engineering, Electronics, and Informatics, University of Trieste, Italy RESEARCH Hotel Kompas, Blejska Hall Marketing Challenges and Opportunities Chair: Janice M. Burn, Foundation Professor and Head MIS Edith Cowan University, Australia Presenters: Marketing in eWorld Era: Opportunities, Challenges and Dilemmas Janusz Wielki, Lecturer Technical University of Opole, Poland Living Brands. Requirements for Brands in the Digital Economy Redefined Daniela Eiletz-Kaube, Marketing Manager, Analyst Michael Ksela, Member of the Board evolaris eBusiness Competence Center, Austria Entering eCommerce - Experiences from a Finnish Ferry Company - Case Silja Line Reima Suomi, Professor of Information Systems Science Turku School of Economics and Business Administration, Finland 25 9.00 – 10.30 Wednesday, June 19 RESEARCH Hotel Kompas, Triglavska Hall Methodological Applications in eCommerce Chair: Michel Klein, Professor HEC, France Presenters: The BFIT Electronic Business Analysis Methodology Maria-Eugenia Iacob, Member of Scientific Staff Piet Boekhoudt, Member of Scientific Staff and Project Manager Erwin Fielt, Member of Scientific Staff and PhD Student Edward Faber, Scientific Researcher Telematica Institut, The Netherlands Using Action Research for Gaining Competitive Advantage out of the RESEARCH Internet´s Impact on Existing Business Models Christoph Auer, Key Account Manager Manuela Follack, Analyst evolaris eBusiness Competence Center, Austria Assessing the Value of Emerging Technologies: The Case of Mobile Technologies to Enhance Business-toBusiness Applications Judith Gebauer, Assistant Professor Michael J. Shaw, Professor Kexin Zhao, PhD Student University of Illinois at UrbanaChampaign, United States Hotel Kompas, Riklijeva Hall Focusing on the Customer Chair: Nikolaos Mylonopoulos, ENLARGE Scientific Coordinator ALBA, Greece Presenters: From Economies of Scale towards Economies of Customer Interaction: Value Creation in Mass Customization Based Electronic Commerce Frank T. Piller, Associate Professor and Director Research Group Mass Customization Kathrin Moeslein, Assistant Professor Technische Universität München, Germany Customer Service and Network Completeness Richard T. Watson, Director of the Center for Information Systems Leadership M. Kathryn Brohman, Assistant Professor The Univerity of Georgia, Department of MIS, United States A. Parasuraman, Professor of Marketing Coral Gables Campus, University of Miami, United States Gabriele Piccoli, Assitant Professor School of Hotel Administration, Cornell University, United States Customer Requirements Elicitation in Intelligent Electronic Sales Support Systems Sascha Schmitt, Researcher University of Kaiserslautern, Department. of Computer Science, Germany Tilmann Fingerle, Product Manager Carsten Tautz, Manager Research and Consulting empolis knowledge management GmbH, Germany 26 Wednesday, June 19 9.00 – 10.30 MEETING Hotel Toplice eCommerce Graduate Program Chair's Meeting Panel members: Faculty of Organizational Sciences, Richard J. Welke, Professor and University of Maribor, Slovenia Director Donald J. McCubbrey, Professor and eCommerce Institute, J. Mack Robinson Director College of Business, Georgia State Center for the Study of Electronic University, United States (Chair) Commerce, University of Denver, Norman P. Archer, Wayne C. Fox United States Chair in Business Innovation Nancy Pouloudi, Assistant Professor Michael G. DeGroote School of Department of Management Science and Business, McMaster University, Canada Technology, Athens University of Jože Jesenko, Professor and Vice Dean Economics & Business, Greece 11.00 – 12.30 Wednesday, June 19 BUSINESS Hotel Golf, Hall A eMarkets in Operations: Lessons Learned Panel members: Slavko Vidic, Deputy Chairman of the Board of Directors Iskraemeco, Slovenia (Chair) Miklavž Bole, IT Manager Iskraemeco, Slovenia Črtomir Ješelnik, IT Project Manager Kovinoplastika, Slovenia Gunther Lechner, Manager Jet2Web, Austria Jesper Ostergaard Gatetrade, Denmark REGIONAL eCOMMERCE DEVELOPMENT Hotel Kompas, Jezerska Hall East Europe eBusiness in Action Panel members: Thanassis Chrissafis, Project Officer Information Society, DirectorateGeneral, European Commission, European Union (Chair) Uroš Hribar, ENLARGE Project Partner Electronic Commerce Center, Faculty of Organizational Sciences, University of Maribor, Slovenia Nikolaos Mylonopoulos, ENLARGE Scientific Coordinator ALBA, Greece Agis Piperides, e-MINDER Project Coordinator Cyprus Telecommunication Authority CYTA, Cyprus Nineta Polemi, SEED, LAMER Project Coordinator Institute of Communication and Computer Systems, NTUA, Greece 27 11.00 – 12.30 Wednesday, June 19 RESEARCH Hotel Kompas, Blejska Hall Intermediation and Channel Integration Chair: Angeliki Poulymenakou, Lecturer in Information Systems & Project Manager ELTRUN, eBusiness Research Center, Athens University of Economics and Business, Greece Presenters: A Taxonomy of Intermediary Integration Strategies in Online Markets Leif B. Methlie, Professor Norwegian School of Economics and Business Administration, Norway Per E. Pedersen, Professor in Information Systems Agder University College, Norway Implications of Pure Electronic Commerce for Vertical Integration Ian MacInnes, Assistant Professor Kasama Kongsmak, PhD Student Robert Heckman, Director Syracuse University, United States RESEARCH Hotel Kompas, Triglavska Hall Dynamics, Conflict, and Social Informatics Chair: Panagiotis Damaskopoulos, Senior Research Fellow INSEAD/European Institute of Business Administration, Greece Presenters: Intranet Boundaries: Social Actors and Systems Integration Roberta Lamb, Assitant Professor University of Hawaii, United States Supporting Coordination in Dynamic Virtual Enterprises 28 Olivera Marjanovic, Senior Lecturer in Information Systems The University of New South Wales, School of Information Systems, Technology and Management, Australia Analysis of Stakeholder Concerns with a View to Avoid Organisational Conflict in B2B Systems Pradipta K. Sarkar, Research Student Jacob L. Cybulski, Senior Lecturer School of Management Information Systems, Deakin University, Australia Wednesday, June 19 11.00 – 12.30 14.00 – 15.30 WORKSHOP Hotel Toplice Supporting Strategic Partnerships across the Cultural Divide: eLearning Solutions for the Digital Age Paula M.C. Swatman, Professor & University of Koblenz-Landau, Director, Institute for Management Germany Faculty of Informatics, University of Stuttgart Institute for Management & Koblenz, Germany (Co-chair) Technology, Germany Paul A. Swatman, Professor & Dean of Dnipropetrovsk National University, Information Systems Ukraine Stuttgart Institute of Management and City University Hong Kong, SAR China Technology, Germany & Deakin European Commission IST Programme University, Australia (Co-chair) David Moore, Manager, eLearning Members: Applications Names to be announced BT Ignite eBusiness, United Kingdom 14.00 – 15.30 Wednesday, June 19 BUSINESS Hotel Golf, Hall A The New Silk Road Panel members: Doug Vogel, Professor & Chair of Information Systems City University of Hong Kong, SAR China (Chair) Georg-Dieter Gotschlich, Customs Consultant Königswinter, Germany Jože Gričar, Professor & Director Electronic Commerce Center, Faculty of Organizational Sciences, University of Maribor, Slovenia Roger Harris United Nations Development Programme Nurdin Shakirov, Vice-Chairman MNT Consulting, Kyrgyz Republic Efraim Turban, Professor City University of Hong Kong, SAR China 29 14.00 – 15.30 Wednesday, June 19 RESEARCH DIRECTIONS Hotel Kompas, Jezerska Hall Virtual Teams: Creating Synergies through Organizational Partnerships Panel members: Mirjam Huis in ‘t Veld, Research Robert Davison, Assistant Professor Assistant Department of Information Systems, Faculty of Technology, Policy & City University of Hong Kong, Management, Delft University of Hong Kong (Chair) Technology, The Netherlands Craig M. Parker, Senior Lecturer Gerd Paul, Senior Researcher School of Information Systems, Deakin SOFI, Göttingen, Germany University, Australia RESEARCH Hotel Kompas, Blejska Hall Supply Chains and Procurement Chair: Martha Garcia-Murillo, Assistant Professor School of Information Studies, Syracuse University, United States Presenters: Improving the Retail Grocery Supply Chain through Mobile Shopping of Electronically Referenced Products Panos Kourouthanassis, Researcher ELTRUN- Athens University of Economics & Business, Greece George M. Giaglis, Assistant Professor University of Aegean, Greece Georgios I. Doukidis, Professor Vassilis Pergioudakis ELTRUN - Athens University of Economics & Business, Greece Emerging Industrial eMarkets: The Case of Covisintin Europe Katarina Arbin, Researcher Ulf Essler, Programme Director Center for Information and Communications Research (CIC), Stockholm School of Economics, Sweden eProcurement Model for B2B Exchanges: An Australian Example Mohini Singh, Senior Lecturer Doug Thomson RMIT University, Australia 30 14.00 – 15.30 Wednesday, June 19 RESEARCH Hotel Kompas, Triglavska Hall eGovernment and Democracy Chair: Maddalena Sorrentino, Professor of Information Systems Catholic University of Milan, Italy Presenters: Internet-Based Reverse Auctions in the Brazilian Government Luiz Antonio Joia, Associate Professor and Coordinator of i:lab Fuad Zamot, Graduate Student and Researcher of i :lab Brazilian School of Public Administration - Getulio Vargas Foundation, Brasil EURO-CITI Tele-Voting: An Application for Realizing Opinion Poll Petitions Efthimios Tambouris, eGovernment Unit Director Elias Spanos, Software Engineer Senior Stelios Gorilas, RTD Egineer Dionisis Hoholis, RTD Egineer Marios Sintichakis, Software Engineer Senior Archetypon S.A., Greece Goriška eRegion a New Vision that can be Accomplished by Educating Citizens and Improving eSecurity Aleksander Šinigoj, Lecturer University of Ljubljana, Faculty of Economics, Slovenia Grand Hotel Toplice Bled 20.00 Concert, Reception and Dinner Concert: The Ljubljana String Quartet Co-sponsored by Mobitel, Slovenia Ericsson, Slovenia 31 THE GRADUATE STUDENTS CONSORTIUM AND EDUCATIONAL SYMPOSIUM Otočec, Slovenia, June 20-21, 2002 Chair: A. Milton Jenkins, BG&EC Chaired Professor of MIS & Director, Information Systems Research Center, Robert G. Merrick School of Business, University of Baltimore, United States Senator, University of Maribor, Slovenia Co-sponsors: Faculty of Organizational Sciences, University of Maribor, Slovenia Krka Pharmaceuticals, Novo mesto, Slovenia Ministry of Education, Science and Sport, Slovenia 16th Bled Electronic Commerce Conference eTransformation Bled, Slovenia, June 9 - 11, 2003 Conference Chair: Jože Gričar, Professor and Director Electronic Commerce Center, Faculty of Organizational Sciences, University of Maribor, Slovenia Research Track Co-Chairs: Rolf T. Wigand, Mauldin-Entergy Chair & Professor CyberCollege, University of Arkansas at Little Rock, United States Yao-hua Tan, Professor of Electronic Business Free University of Amsterdam, The Netherlands Outstanding Paper Award Committee Chair Roger Clarke, Xamax Consultancy Pty Ltd, Australia 32 CONFERENCE CHAIRS Conference Chair Jože Gričar, Professor and Director Electronic Commerce Center, Faculty of Organizational Sciences, University of Maribor, Slovenia Joze.Gricar@FOV.Uni-Mb.si Conference Chair Assistant Uroš Hribar, Researcher Uros.Hribar@ FOV.Uni-Mb.si Electronic Commerce Center, Faculty of Organizational Sciences, University of Maribor, Slovenia eCommerce Institute Georgia State University, United States RWelke@gsu.edu Business and Government Executive Meeting on Regional eCommerce Development Co-chairs: Niko Herakovič, State Undersecretary Ministry of Education, Science, and Sport, Republic of Slovenia Niko.Herakovic@mzt.si Manfred Horvat, Honorary Professor & Director BIT - Bureau for International Research and Technology Co-operation, Austria Horvat@bit.ac.at Research Chair Claudia Loebbecke, Professor and Director Media Research Center University of Cologne, Germany Claudia.Loebbecke@uni-koeln.de Research Co-Chair Rolf T. Wigand, Professor and Director Center for Digital Commerce Syracuse University, United States RWigand@syr.edu eCommerce Center Directors’Meeting Co-chairs: Niels Bjoern-Andersen, Professor and Director Center for Electronic Commerce, Copenhagen Business School, Denmark nba@cbs.dk Rolf T. Wigand, Professor and Director Center for Digital Commerce Syracuse University, United States RWigand@syr.edu Graduate Students Consortium and Educational Symposium Chair A. Milton Jenkins, BG&EC Chaired Professor of MIS & Director of Information Systems Research Center University of Baltimore, United States Senator, University of Maribor, Slovenia MJenkins@ubmail.ubalt.edu eCommerce Prototypes Presentation Students Bazaar Chair: Paul A. Swatman, Professor Stuttgart Institute of Management and Technology, Germany Swatman@uni-simt.de Co-chair: Robert Leskovar, Assistant Professor Faculty of Organizational Sciences, University of Maribor, Slovenia Robert.Leskovar@fov.uni-mb.si In cooperation with university program / academic initiative representative of IBM, Microsoft, Mobitel, Oracle, SAP Outstanding Paper Award Committee Chair Roger Clarke, Principal Xamas Consultancy Pty Ltd, Australia Roger.Clarke@xamax.com.au eCommerce Graduate Program Chair's Meeting Chair: Richard J. Welke, Professor & Director 33 CONFERENCE COMMITTEE Juraj Bansky, Slovak Association for Electronic Commerce, Slovak Republic Hans Robert Hansen, Vienna University of Economics and Business Administration, Austria Guillermo Barrera Fierro, Catalogo Electronico de Produtos Base Dados S.A., Portugal Bruce Hunt, Cascade eCommerce Strategies, Australia Jacques-Andre Bartoli, University of Aix-Marseille III, France Paolo Inchingolo, University of Trieste, Italy Tawfik Jelassi, ENPC School of International Management, France Cene Bavec, School of Management in Koper, Slovenia Peter G. W. Keen, KeenEducation, United States John J. Burbridge, Jr., Elon University, United States Mohammed Khalifa, City University of Hong Kong, China Tanya Castleman, Deakin University, Australia Stefan Klein, University of Münster, Germany Theodore H. K. Clark, Hong Kong University of Science & Technology, Hong Kong Franc Košir, Healthcare Insurance Institute of Slovenia, Slovenia Roger Clarke, Xamax Consultancy Pty Ltd, Australia Franc Košir, Republic of Slovenia, Ministry of Finance - Customs Administration, Slovenia Jose Dias Coelho, Ministry of Science and Technology, Portugal Stanko Koželj, Association of Accountants, Treasurers and Auditors of Slovenia and University of Ljubljana, Slovenia Joan Cooper, University of Wollongong, Australia Miran Kramberger, Siol, Slovenia R.T. Crowley, Internet Commerce Corporation, United States Helmut Krcmar, Hohenheim University, Germany Arthur Csetenyi, University of Economic Sciences and Public Administration, Hungary Tung Lai Lai, Nanyang Business School, Singapore Vlatko Čerić, University of Zagreb, Croatia Ho Geun Lee, Yonsei University, Korea Dragan Čišič, University of Rijeka, Croatia Ronald M. Lee, Erasmus University, The Netherlands Jožko Čuk, Chamber of Commerce and Industry of Slovenia, Slovenia Huang Lihua, Fudan University, P.R. China Frank M. Daly, Office of the Revenue Commissioners, Ireland Kalle Lyytinen, Case Western Reserve University, United States Dirk Deschoolmeester, Vlerick Leuven Gent Management School, Belgium Marco De Marco, Catholic University of Milan, Italy Georgios J. Doukidis, Athens University of Economic and Business, Greece Donald J. McCubbrey, University of Denver, united states Phillip Ein-Dor, Tel Aviv University, Israel Marian Niedźwiedziński, University of Łodź, Poland Ali F. Farhoomand, University of Hong Kong, China Roumen Nikolov, University of Sofia, Bulgaria Marko Filenius, Fincommerce Ltd, Finland Harri Oinas-Kukkonen, University of Oulu, Finland Bernard Glasson, Notre Dame Australia, Australia Georg-Dieter Gotschlich, Germany Bob O’Keefe, Brunel University, United Kingdom Aksenti Grnarov, University Sts. Kyril and Methodij, Republic of Macedonia Jonathan Palmer, University of Maryland, United States J. Felix Hampe, University of Koblenz, Germany Guenther Pernul, University of Essen, Germany 34 Otto Petrovic, University of Graz, Austria Andreja Umek Venturini, Ministry of Education, Science, and Sport, Republic of Slovenia Yves Poullet, University of Namur, Belgium Vasja Vehovar, University of Ljubljana, Slovenia Nicolau Reinhard, University of Sao Paulo, Brazil Frantz Rowe, University of Nantes, France Vlastimil Veselý, Brno Universtiy of Technology, Czech Republic Yukihiro Sanada, Ecom, Electronic Commerce Promotion Council of Japan Douglas Vogel, City University of Hong Kong, SAR China Gheorghe M. Sandulescu, University of Bucharest, Romania Yelena Yesha, University of Maryland, United States Beat F. Schmid, University of St.Gallen, Switzerland Lester A. Wanninger, University of Minnesota, United States Steve Smithson, University of London, United Kingdom Richard T. Watson, University of Georgia, United States Henk G. Sol, Delft University of Technology, The Netherlands René Wagenaar, Delft University of Technology, The Netherlands Paul A. Swatman, Stuttgart Institute of Management and Technology, Germany Richard J. Welke, Georgia State University, United States Paula M.C. Swatman, University of Koblenz, Germany Andrew B. Whinston, The University of Texas at Austin, United States Teo Thompson, National University of Singapore, Singapore Jože Zupančič, University of Maribor, Slovenia Roland Traunmüller, Johannes Kepler University of Linz, Austria Ivan Žerko, SRC.SI, Systems Integrations, Slovenia TECHNICAL COMMITTEE Conference Chair Assistant Registration Public Relations Editing Technology Support Website Receptions Publications Videoconference system Registration Desk Uroš Hribar, Uros.Hribar@FOV.Uni-Mb.si Kristina Bogataj, Kristina.Bogataj@ FOV.Uni-Mb.si Vanja Borovac, Vanja.Borovac@uni-mb.si Vivien Kilner, Vivien.Kilner@uspto.gov Gregor Lenart, Gregor.Lenart@ FOV.Uni-Mb.si Sandi Jordan, Sandi.Jordan@ FOV.Uni-Mb.si Tjaša Lunar, Tjasa.Lunar@ FOV.Uni-Mb.si Mateja Podlogar, Mateja.Podlogar@ FOV.Uni-Mb.si Jožica Novak Andreja Pucihar, Andreja.Pucihar@ FOV.Uni-Mb.si Branislav Šmitek, Branislav.Smitek@FOV.Uni-Mb.si Dunja Škofic, Ana Škrlj 35 ORGANIZATIONS IN SLOVENIA’S ELECTRONIC COMMERCE PROJECT Dušan Dular Agency of the Republic of Slovenia for Payments, Ljubljana Marjan Babič Lek d.d., Ljubljana Aleš Strajnar Association of Accountants, Treasurers and Auditors of Slovenia, Ljubljana Stanko Koželj Ljubljanska Dairy, Ljubljana Jože Murovec BTC d.d., Ljubljana Franc Malis Merkur – Trade and Services, d.d., Kranj Milan Jelovčan Chamber of Commerce and Industry of Slovenia Dušan Zupančič Mobitel d.d., Ljubljana Borut Likar Community Nova Gorica Štefan Krapše Nova KBM d.d., Maribor Benjamin Kravina Delo d.d., Ljubljana Ivo Oman Petrol Slovenian Oil Company, Ljubljana Borut Kuštrin DZS d.d., Ljubljana Metod Ciglar Post of Slovenia, Maribor Igor Hudin Elektronabava d.d., Ljubljana Silva Perčič Railways Slovenia, Ljubljana Dragomir Jovanovič Gorenje d.d., Velenje Majda Kotnik Republic of Slovenia, Ministry of Defence, Ljubljana Viktor Sterle Republic of Slovenia, Ministry of Interior, Ljubljana Andrej Bračko Government of the Republic of Slovenia, Government Centre for Informatics, Ljubljana Marin Silič Revoz d.d., Novo mesto Vlado Starič Grand Hotel Toplice p.o., Bled Zvone Špec SCT d.d., Ljubljana Sašo Trnovec GV skupina d.d., Ljubljana Jože Gombač SKB Banka, Ljubljana Martin Mihelčič Health Insurance Institute of Slovenia, Ljubljana Darjan Petrič SRC.SI, Systems Integrations, Ljubljana Ivan Žerko HIT, Hotels, Casinos, Tourism, Nova Gorica Boris Nemec Statistical Office of the Republic of Slovenia, Ljubljana Milan Katić Institute of Pension and Disability Insurance of Slovenia, Ljubljana Zdene Kopitar Tekstil d.d., Ljubljana Marjan Kocjančič Telekom Slovenije, Ljubljana Rosana Polutnik - Vavpetič Intereuropa, d.d., Koper Bojan Berce Niko Škorc Telemach d.o.o., Ljubljana Vojko Rovere Iskraemeco, d.d., Kranj Miklavž Bole The Court of Audit, Republic of Slovenia, Ljubljana Kristijan Rezar Johnson Controls - NTU d.o.o., Slovenj Gradec Janko Štimnikar Trimo d.d. Milan Šturm Kolinska - Food Processing Industry, Ljubljana Milan Smiljanič Valkarton d.d., Logatec Roman Dodič Krka, Pharmaceutical Industries, Novo mesto 36