WACI STACK How the WACI NX IP Control Solutions and interfaces stack up to the competition. August, 2006 205 Commercial Court Morganville, NJ 07751 Phone: (732) 591-5800 Fax: (732) 591-5801 www.auroramultimedia.com TABLE OF CONTEXT 1 INTRODUCTION .......................................................................................................................2 1.1 2 WACI NX SERIES CONTROL SYSTEM....................................................................................2 COMPARISONS .......................................................................................................................5 2.1 INTRODUCTION .....................................................................................................................5 2.2 CONTROL SYSTEM FOR LARGE INSTALL .............................. ERROR! BOOKMARK NOT DEFINED. 2.3 CONTROL SYSTEM FOR MEDIUM/LARGE INSTALL .................. ERROR! BOOKMARK NOT DEFINED. 2.4 CONTROL SYSTEM FOR MEDIUM INSTALL................................................................................6 2.5 CONTROL SYSTEM FOR SMALL INSTALL ..................................................................................7 2.6 TOUCH PANELS (15” COLOR DESKTOP) .................................................................................8 2.7 TOUCH PANELS (COLOR W IRELESS) .....................................................................................9 2.8 TOUCH PANELS (MEDIUM W ALL/PODIUM MOUNT) ............................................................... 10 2.9 BUTTON/CONTROL SYSTEM PANELS (SMALL W ALL/PODIUM) ............................................... 11 2.10 TOUCH PANEL INTERFACE DEVICE (TURNS DISPLAYS INTO TOUCH DISPLAYS) ............. ERROR! BOOKMARK NOT DEFINED. 3 FEATURE EXPLANATIONS ................................................................................................. 12 4 LIMITED LIFETIME WARRANTY .......................................................................................... 14 1 Introduction Welcome to the wonderful world of WACI solutions. This document was made to give a comparison of the WACI NX to other control systems available on the market today, as well as the other peripherals that are typically used to compliment the system. We did our best to keep the information as accurate as possible, but it is always best to research your requirements to get the most up to date pricing and specifications. While we could not show every variation of equipment this should at least provide the questions needed to be asked when looking for a system solution. This document will be updated from time to time, so check back for the most up to date version which can be found on the cover page. For the legal minded, all trademarks and copyrights are the property of their respective owners. Specifications are subject to change without notice. Now that we got that out of the way, please sit back, take your time, and enjoy the information provided. If you have any questions feel free to call us or use our online forum www.waciworld.com 1.1 WACI NX Series Control System Features that Impress Up to 1 Billion Instructions Per Second of 32 bit Processing 400 DDR Memory 32 bit wide 96 to 256 Megabytes total base memory depending on model expandable to over 4 Gigabytes Safenet Cipher Co-Processor with hardware encryption/decryption (SSL/VPN/AES) DSP Co-Processor (Digital Input, Digital Output, 12 bit A/D, 16 bit D/A) Industry First IR Co-Processor (Can also be used for TX only RS-232 up to 115kbps) IR Learner (If a IR remote file is not available we can learn the remote in hand) IR Input (Make just about any IR remote a control system remote) 32 bit wide expansion bus (Additional Ports, Streaming Audio and Video, battery backup, and more) Compact Flash expansion bus (Wireless networking and additional memory) Dual LAN Ports (VPN and Routing Capabilities) with Auto MDX and Auto Polarity USB On-The-Go RS-232/422/485 ports up to 115kbps Can Bus 2.0 port Relays C-Type OLED (Organic LED) 94 x 64 pixels for setup and diagnostics Industry standard scripting based languages (Allows code to be changed on the fly like a web site) Non-Proprietary and Non-Platform Specific (Developed and diagnosed on Linux, MAC, Microsoft, etc.) Multi-lingual Internal Web Server for Diagnostic, Setup, and Event handling SQL Database Compact Size 5.80” x 4.9” x .90” Low Power at less than 10 Watts Limited Lifetime Warranty -2- What Makes WACI Different and Better? The WACI technology (Web Access Control Interface) is a high performance embedded control system designed to be used in many different industries. Education, military, consumer, corporate, industrial, and security can benefit from the ability of the WACI to adapt to changes. Best of all, there is no need to learn proprietary languages and pay for licenses because it uses industry standard protocols and languages. Q. Why does the WACI need so much processing power even though my application is small? A. In a real world environment there is a small period of time to get the information through the network traffic. It is not enough to just have a 10/100 connection as that is only a physical connection. What determines how much information is sent is the throughput. The WACI NX can transmit up to 28Mbps of SSL information. Most IP based systems are lucky if they can do 6Mbps without SSL. This means in a small period of time the WACI can deliver a lot of information to reduce delay. It is also not just the throughput but what the control system does with the information once it has it. Q. What benefits does a non-proprietary / non-platform specific system give me? A. The WACI can not only be used on just about any device with a modern web browser but can also be developed on just about any system. The setup and diagnostics are built in and served up from the WACI, so there is no need to load software into a computer. Just about any programmer that knows how to develop a web site can develop code for the WACI. Q. Can the WACI e-mail notifications? A. Yes, the WACI can be programmed to notify anyone of any ongoing condition. This also helps to minimize network traffic as information is only sent when a condition is met. Q. Does a WACI need a computer connected to operate? A. No. The WACI is an embedded processor which can operate 100% on its own. Just because the WACI can serve up web pages does not mean it needs to in order to carry out functions. Q. Can I update software and firmware remotely? A. Yes. Not only can it do this remotely via LAN but can update multiple systems at the same time. Q. Do I need to learn a new proprietary programming language? A. No. Unlike other control systems, the WACI uses industry standard web languages that can be learned in most schools. There are also many books available in local book stores. Aurora also has an online forum to answer questions. Q. Does WACI have licensing fees or limitations? A. No. WACI does not have licensing fees like other systems. Believe it or not there are some control system companies that do not even allow you to modify code or diagnose the system even though you own the equipment. These companies hide this fact in the software licensing agreement at time of install of the software. -3- WACI’s Multi-Room and Asset Management Abilities The WACI has the ability to decentralize or centralize a facility with multiple units. The program which Aurora Multimedia supplies free of charge available on our web site is called WACI Distributed. WACI Distributed is a spreadsheet like program that organizes anywhere from one to thousands of systems across a facility. The program can monitor the status of just about anything required and schedule events to occur through the year. Proactive system maintenance can be implemented to remotely e-mail warnings or alarms. This can be used to manage lamp hours on LCD projectors or even detect theft of equipment if it fails to respond to the WACI when polled. WACI Distributed is very different from other programs since it does not need a PC to operate. WACI Distributed is served up from any one of the WACI control systems on the network. Since a WACI can have its code modified on the fly, the web page that is served up modifies the code on the specific unit without the end user ever knowing it. This way if a schedule is made and the PC that modified the schedule is shut down the WACI will still carry out the last function it was told to do. If a centralized system that relies on a PC to operate fails all rooms fail. This de-centralization technique allows system redundancy and minimizes network traffic. The WACI units have the intelligence to monitor the equipment locally. This means it only has to send information if it changes. This intelligence also allows the WACI to compress the information so that it can send the same information in less bytes. For example, a typical system will get information specific to a feature so that if power status is requested it can take 1 or more bytes. The WACI can use the bits of a byte (8 bits to 1 byte) to combine many functions into a byte. This allows one piece of information to be sent instead of the usual eight. Overall this means the WACI system not only has the speed across a network but also has the ability to minimize the information sent. It can even schedule when the information is sent to minimize bandwidth usage during peak hours. Best of all it is free for download with no licensing. Expandability and Flexibility The WACI NX has the ability to expand beyond its base unit’s capability. Features like content streaming and additional ports make WACI truly a unit to use now and the future. As equipment may come and go the WACI has been designed to be years ahead and adapt to the next generation of projectors, DVD players, flat panel displays, etc. This ability to adapt also keeps a common interface even though there may be different brands of equipment used in a system. Audio Streaming, recording, and playback (MP3, WAV) Addition Ports. As the system grows so can the control system. Hard Drive. Additional memory to store anything. Size, Weight and Power Consumption Makes a Big Difference The WACI NX series comes in a variety of sizes from larger 19” industry standard rack mount to smaller form factors that are very compact and lightweight. Not only does it come in many sizes but it draws very little power -4- making it the first of its kind to have a battery add-on module making it portable. The industry has always relied on 19” rack mount devices as the standard but in today’s world when there is less space and a smaller budget, following the past is not always the best. Since the WACI is highly integrated this means there is less wiring and less components needed to achieve the control of a system. No rack and less labor results in even more savings. When a control system is used for asset management, why put the control system with the rest of the equipment. It would be wiser to hide the monitoring device in the ceiling or somewhere well hidden. The size and mounting allows the WACI to be mounted into podiums or under tables and even behind displays. WACI is great for military and rental applications where size, weight, and power consumption at an unknown location makes a difference. Sometimes it does make sense not to be like everyone else. Invitation to Impress Aurora would like to have an opportunity to show you what we can do for your install. Pricing, performance, expandability, and warranty make the WACI an impressive consideration for any size install. Please give us a call or send an e-mail to answer your questions and concerns. Thank you. 2 Comparisons 2.1 Introduction What separates Aurora Multimedia from the rest is no matter what the configuration; the system itself is nonproprietary and license free. This allows a level of support never available before to control systems. Currently, there are tens of thousands of web programmers and support people who can understand and work with the WACI control system typology. We pride ourselves on the pricing and warranty for the amount of features supplied without sacrificing expandability even on the lesser systems. In the pages to follow are tables comparing different configurations of control systems and touch panels. We have done our best to provide the most up to date information as well as the best matches for product comparison. Since every manufacturer has different configurations, ultimately it will be the requirements of the project that will determine which is best. -5- 2.4 Control System for medium install FEATRES Speed RAM Flash Maximum Flash LAN Ports Auto MDX and Polarity Power Over Ethernet USB on-the-go Cipher Processor DSP Processor Temp Sensor IR Leaner CF Slot AURORA WACI NX+ 900MIPS 64Mb 400 DDR 32bit wide 64Mb (52Mb for user) 4Gb Two 10/100T Yes Yes (Optional) No Yes Yes Yes Yes Yes (External Memory only) Expansion Slot CRESTRON CP2E 257MIPS 32Mb SDRAM 4Mb (2.5Mb for user) 4Mb One 10/100T No No No No No No No (Available for $500) No Yes (2.1Gbps) 1 Stack slot No for Multiple NX add-ons Serial Ports Two Two DSP Ports Four None Digital Input Four (DSP Port) Four (I/O port) Digital Output Four (DSP Port) Four (I/O port) A/D Four (DSP Port) 12 bit Four (I/O port) D/A Four (DSP Port) 9 bit No Relays Four C-Type (CP, NO, NC) Four (N.O.) IR Ports Four (Up to 2Mhz) Four (Up to 1.2Mhz) IR 1way RS-232 Yes Yes IR Input Yes Yes (limited) IR Emitters Includes 4 Includes 2 OLED/LCD Status Yes. OLED 96 x 64 Pixels No LED Status Yes Yes (Limited) Web Setup Yes No Web Diagnostics Yes No Internal Event Manager Yes No Non-proprietary Yes No Non-platform specific Yes No Scripting Language Yes No Licensing Required No Yes Power 5.5 Watts 6 Watts Size 5.80” x 4.9” x .90” 17” x 8.5” x 1.7” Weight .538lbs 4.3lbs Warranty Limited Lifetime 3 Years MSRP US $ $1499 $1800 All specifications are subject to change. See www.auroramultimedia.com -6- AMX NI-2000 257MIPS 32Mb SDRAM 32Mb (Not Available) 1Gb One 10/100T No No No No No No No (Available for $500) Yes (Internal Memory Only) No Three None Four (I/O port) Four (I/O port) No No Four (N.O.) Four (Up to 1.142Mhz) Yes No Includes 2 No Yes Limited Limited No No No No No 8.4 Watts 17” x 3.47” x 3.47” 4.5lbs 3 Years $1750 2.5 Control System for small install FEATURES Speed RAM Flash Maximum Flash LAN Ports Auto MDX and Polarity Power Over Ethernet USB on-the-go Cipher Processor DSP Processor Temp Sensor IR Leaner CF Slot Expansion Slot AURORA WACI NX JR CRESTRON QM-RMC 900MIPS 63MIPS 64Mb 400 DDR 32bit wide 32Mb SDRAM 32Mb (20Mb for user) 4Mb (2.5Mb for user) 4Gb 4Mb Two 10/100T One 10/100T Yes No No No No No Yes No No No Yes No Yes No(Available for $500) Yes (External Memory only) No Yes (2.1Gbps) 1 Stack slot No for Multiple NX add-ons Serial Ports Two Two DSP Ports None None Digital Input No Four Digital Output No No A/D No No D/A No No Relays No No IR Ports Two (Up to 2Mhz) One (Up to 1.2Mhz) IR 1way RS-232 Yes Yes IR Input Yes No IR Emitters optional optional OLED/LCD Status Yes. OLED 96 x 64 Pixels No LED Status Yes Yes Web Setup Yes No Web Diagnostics Yes No Internal Event Manager Yes No Non-proprietary Yes No Non-platform specific Yes No Scripting Language Yes No Licensing Required No Yes Power 3 Watts 3 Watts Size 5.80” x 4.9” x .90” 5.24” x 4.65” x 1.43” Weight .497lbs 1.34lbs Warranty Limited Lifetime 3 Years MSRP US $ $899 $700 All specifications are subject to change. See www.auroramultimedia.com -7- AMX NI-700 300MIPS 32Mb SDRAM 16Mb (Not Available) 16Mb One 10/100T No No No No No No No(Available for $500) No No Two None Four (I/O port) Four (I/O port) No No No One (Up to 1.142Mhz) Yes Yes Includes 1 No Yes Limited Limited No No No No No 3.36 Watts 5.54” x 5.12” x 1.58” 1.3lbs 3 Years $990 2.6 Touch Panels (15” Color Desktop) FEATURES AURORA IBZ-1501 CRESTRON TPS-6000 Diagonal Size 15” 15” Resolution 1024 x 768 1024 x 768 Color Support 24 bit 16 bit Processor 1GHz VIA 63MIPS Coldfire ROM 512Mb Flash 8Mb Flash RAM 512Mb 8Mb SDRAM LAN 10/100T Optional Wireless Optional Optional Built in Tilt Stand Yes Yes Audio Output Speakers, Headset Speakers Audio Input Microphone, Line In Microphone PCMCIA No No PS2 Two (Keyboard & Mouse) No Serial Two One USB Four USB 2.0 No Power Supply Included Optional VESA Mounting Yes No Size 14” X 13.8” X 6” 13.04” X 14.21” x 10.60” Weight 8.8lbs 9.33lbs MSRP US $ $4399 $11,000 All specifications are subject to change. See www.auroramultimedia.com -8- AMX NXT-CA15 15” 1024 x 768 24 bit Not Available 64Mb Flash 64Mb SDRAM 10/100T Optional Yes Speakers, Headset Microphone Yes No One No Optional No 12.94” x 14.95” x 11.72” 14.25lbs $11,000 2.7 Touch Panels (Color Wireless) FEATURES AURORA IBZ-1040W CRESTRON TMC-10 Diagonal Size 10.4” TFT Active Matrix 10.4” TFT Active Matrix Resolution 800 x 600 800 x 600 Color Support 18 bit 16 bit ROM 32Mb Flash 64Mb Flash RAM 128Mb SDRAM 128Mb SDRAM Wireless 802.11b/g 802.11b/g Water Resistant Yes No Battery Lithium Ion Removable Lithium Ion Removable Vibration/Shock IEC 68-2-27 No Average Run 4 Hours 4 Hours Time Run Time with 10 Hours 10 Hours Power Savings Programmable Five Four Hard Key Buttons Built in Tilt Stand Yes Fixed Audio Output Speakers, Headset Speakers, Headset Audio Input Microphone Microphone PCMCIA One One SD Memory Slot One No Serial One No USB Two One IRDA Yes Yes VGA Output One One Size 12.36” x 9.29” x 1.14” 11.48” X 8.38” x 2.71” Weight 3.52lbs 3lbs Charging Base Included Optional ($500 MSRP) MSRP $3199 $3800 All specifications are subject to change. See www.auroramultimedia.com -9- AMX MVP-8400 8.4” 800 x 600 18 bit 64Mb Flash 64Mb SDRAM 802.11b No Lithium Ion Removable No 2 Hours 4 Hours Nine No Speakers Microphone No No No One One No 10.47” x 7.165” x 1.205” 2lbs Optional $5000 2.8 Touch Panels (Medium Wall/Podium Mount) FEATURES Diagonal Size Resolution Color Support Processor ROM RAM LAN Non-proprietary Non-platform specific Licensing Required Programmable Hard Key Buttons Motion Sensor IR Input Audio Output Audio Input Serial AURORA IBZ-840 8.4” 800 x 600 24 bit 533 MHz Geode 256Mb Flash 512Mb 10/100T Yes Yes CRESTRON TPS3000LA 6.4” 640 x 480 16 bit 63MIPS Coldfire 8Mb Flash 8Mb SDRAM Optional No No No N/A Four and one 5 way Five navigation Yes No Yes No Speakers Speakers Microphone Microphone One (For Control One (Upload Only) System) USB One No Power Supply Included Optional Size 10.7” x 8.0” x .5” 7.65” X 9.36” x 2.74” Weight 2.7lbs 2.8lbs MSRP $2999 $3800 All specifications are subject to change. See www.auroramultimedia.com - 10 - AMX NXD-CV7 7” 800 x 480 18 bit Not Available 64Mb Flash 64Mb SDRAM 10/100T No No N/A Six Yes No Speakers Microphone One (Upload Only) No Optional 5.923” x 7.955” x 3.328” 1.85lbs $3800 2.9 Button/Control System Panels (Small Wall/Podium) FEATURES Button Quantity AURORA WACI PAD WP-6 6 CRESTRON Crestron does not offer a comparable product LCD 36x24 pixels per button LCD Color Green, Red, Orange Processor 250 MIPS ROM 4Mb Flash RAM 8Mb LAN 10/100T Control System Yes Web Setup Yes Web Diagnostics Yes Non-proprietary Yes Non-platform Yes specific Scripting Yes Language Licensing No Required IR Output One Serial One Audible Beep Yes Power Supply Included 12v Size 1 Gang Weight 1 lbs MSRP $1299 All specifications are subject to change. See www.auroramultimedia.com - 11 - AMX AMX does not offer a comparable product 3 Feature Explanations FEATURES EXPLANATION Speed Main CPU speed which determines how fast things can get done overall RAM Determines how complex and also how fast the system can perform. SDRAM is much slower then DDR memory because DDR can read and write at the same time. DDR memory can get the information much faster then SDRAM which reduces wait times. Flash The amount of memory to hold the program or contents for the web server. The WACI also uses this memory for NVR (Non Volatile Ram) storage. The competition has separate memory which is limited between 256Kb and 1.5Mb. In short, WACI can hold up to 4GB of accumulated information even when the power is off. This is useful when working with databases or storing other information that needs to be readily available. Maximum Flash The largest amount of available storage with CF memory add-on. LAN Ports In order to communicate with the LAN, WAN, or Web a LAN port is need. The speed of the LAN port determines how much information the port can physically handle. Not all 10/100T LAN ports are created equal. Just because it states 100Mbs does not mean the processor can send or receive that much information due to processing speed. Some 10/100 LAN ports can only process 6Mbps. The WACI will go as fast as the network will let you. Auto MDX and Polarity Auto MDX allows straight through or cross over cables to be used. Auto polarity will reverse the + and the – of the TX and the RX if they are wired wrong. Overall this means the WACI has the ability to correct wiring errors on its own saving time and money. Power Over Ethernet Power over Ethernet is a new standard that allows up to 13 watts of power to be sent over LAN so no power cords are required. The WACI NX uses so little power it makes it possible to use the power over Ethernet standard with the available NX-POE board. USB on-the-go Allows a unit to be a client or a host. This means the WACI NX can not only be the master for other devices but the slave as well for other devices to take control of it. Cipher Processor It is a co-processor to off-load the security functions from the main CPU thus making the system quicker and more efficient. This effects encryption/decryption of SSL,VPN, and AES. DSP Processor It is a co-processor to specifically handle the digital I/O, A/D, and D/A functions so that the main processor does not have to do that work. In addition, the DSP can also do advanced functions like audio processing, frequency generation, current sensing, and more. WACI NX is the first of its kind to have such power and flexibility. Temp Sensor The temperature sensor reports back the environmental condition of the WACI NX and the surroundings. Many times control systems are put in areas that are not well ventilated. The WACI NX will report back via e-mail or any other communication method available on the unit to indicate if everything is ok. IR Leaner An IR learner is the ability to record the IR signals sent form remote controls of different devices like a VCR, DVD, display, etc. Unlike other control systems the WACI NX has it built in requiring no additional hardware. If equipment changes it can be learned into the system if the IR file is not available from our web site. CF Slot The compact flash port is used for memory expansion. In the WACI NX it is used for additional peripherals as well like 802.11b/g, Bluetooth, and Zigbee. Expansion Slot Expansion is important to any control system as it determines the ability to add addition features in the future. The speed of the port is important because it limits what can and cannot be done with the expansion slot. In the case of the WACI NX there is more then enough bandwidth to not only handle additional ports but streaming audio and video as well. Serial Ports Serial ports are usually RS-232/485/422 connections to allow communications with devices that have these ports like plasmas, lighting, etc. DSP Ports A port tied to a Digital Signal Processor for advanced mathematical functions of the signals coming in or going out allowing more capabilities then ever before. Digital Input Digital input is used for simple on/off detection like from a switch. Digital Output A/D Digital output is used to trigger other devices on or off like a relay or LED. Analog to digital converters are is way of reading voltages. This is useful when trying to get feedback from a motor position or in the case of the WACI’s DSP it can read in and determine the frequency of signals. For example, a DVD with IR control does not have any feedback to tell a control system if it is on or off. With the WACI DSP capabilities, the - 12 - output video can be sent to the DSP A/D to see if the video signal is present. This helps achieve 2 way feedback so now instead of a toggle power button, individual on/off buttons can be made on the control interface. D/A Digital to analog converter. The WACI NX can use this to make an LED glow instead of simple on/off like the digital output does. It can even play audio clips from the DSP processor. Relays Relays are used to trigger devices like projector screens, shades, or anything that requires a contact closure. The WACI NX not only does that but provides a C-Type relay for more advanced functions. The C-Type relay has the normally open, normally closed, and center pole available for connection. This allows the relay to be used as a 2 to 1 switch for audio, video, or any of the other control ports to create more discrete ports with what is available. IR Ports IR ports are used to control devices with IR remotes like a VCR, TV, DVD, etc. IR 1way RS-232 Depending on the control system and the model, IR ports can be used for 1 way transmit only RS-232C applications. IR Input IR input allows the control system to match the IR signal from a remote to the program to carry out a function based on the button pushed. The WACI NX has the ability to make just about any IR remote control its own. IR Emitters In order to control the IR device IR emitters are needed. LCD Status A display to show information of the system. The WACI uses a pixel based backlit LCD which not only allows a lot of information to be shown but can also do grapics if needed. LED Status LED status of the ports. Usually red, green, blue or yellow the LED helps quick indication of port activity or status of the system. Web Setup The ability to setup the functions of the control system like IP address, DHCP, baud rates, port settings, etc. WACI is the only control system to have this ability for every function of the device. Web Diagnostics Allows the system to be diagnosed without any additional software or hardware. The WACI can serve up what is going on in the system from just about any device with a web browser from anywhere in the world. Internal Event Manager The event manager is a powerful but simple way of making the WACI do things. It is an easy way to program the WACI when web languages are not necessary or not understood by the individual. Non-proprietary The WACI NX is based on industry standards to make it operate. This not only applies to the programming languages but the hardware as well. Just about anyone who has knowledge with web sites can create a working WACI control environment. No special schooling is required and there are thousand of books as well as programmers who understand the protocol. Proprietary languages require special schooling and licensing that sometimes is not made available to the end user. Non-platform specific The WACI NX not only can be used with just about any web standard but can be developed on just about any platform like Apple, Microsoft, Sun JAVA, etc. Other control systems need a program to be installed on a PC and the program is usually specific to that PC. Scripting Language The WACI NX is scripting language based. This means code can be change while the system is in use. Most control systems require code to be compiled, loaded, the restarted. The WACI does not need to do this allowing a system to be updated and modified on the fly. Licensing Required Believe it or not some control systems do not let you modify the code or use the program utilities required to diagnose a system. This means even though you own the system you can not modify it unless an authorized programmer or dealer is available. Power The amount of energy the control system will consume during operation. Size The size will determine where it will fit and how it ill mount. Weight The weight will determine the application it can be used for as well as the mounting required due to the weight. Warranty A good system should be backed by a good warranty. That is why we give a limited lifetime warranty. MSRP Manufacturer Suggested Retail Price - 13 - 4 Limited Lifetime Warranty AURORA MULTIMEDIA CORP. (“Manufacturer”) warrants that this product is free of defects in both materials and workmanship for the product lifetime as defined herein for parts and labor from date of purchase. This Limited Lifetime warranty covers products purchased in the year 2003 and after. Product lifetime is defined as 7 years from the discontinuance of product with the following exceptions: motorized mechanical parts (i.e. disk drives, etc); remotes, cables, and power supplies are covered for a period of 1 year; XPC Pro products are covered for 1 year; touch screen displays are covered for 1 year; touch screen overlay components are covered for 90 days; supplied batteries are not covered by this warranty. During the warranty period, and upon proof of purchase, the product will be repaired or replaced (with same or similar model) at our option without charge for parts or labor for the specified product lifetime warranty period. This warranty shall not apply in the event of any of the following: A) The product has been damaged by negligence, accident, lightning, water, act-of-God, or mishandling. B) The product has been used in a manner inconsistent with its design as specified in the product’s operating instructions. C) The product has been repaired or altered by other than Manufacturer or authorized service center. D) The product’s original serial number has been modified or removed. E) External equipment other than supplied by Manufacturer has affected the performance, safety, or reliability of the product as determined by the Manufacturer. F) Part(s) are no longer available for product. In the event that the product should need repair or replacement during the specified warranty period, product can be returned to Manufacturer at Purchaser’s expense. Manufacturer shall repair or replace any product found defective at its discretion without charge for parts or labor. Repaired or replaced equipment shall be returned to Purchaser (address within the contiguous US) by standard shipping method at Manufacturer’s discretion. Express shipping shall be at the expense of the Purchaser. For shipping addresses outside the contiguous US, return shipping shall be at the Purchaser’s expense. In no event shall Manufacturer be liable for incidental or consequential damages of any kind, expenses, or loss of revenue or property, inconvenience or interruption in operation experienced by the customer arising from the sale or use of this equipment. Manufacturer is not liable of any claim made by a third party or made by the purchaser for a third party. Except as expressly set forth in this warranty Manufacturer makes no other warranties, expressed or implied, nor authorizes any other party to offer any warranty, including implied warranties of merchantability or fitness for a particular purpose. This warranty statement supersedes all previous warranties. This warranty does not cover damage to the equipment during shipment, and Manufacturer assumes no responsibility for such damage. This product warranty extends to the original purchaser only and will be null and void upon any assignment or transfer. - 14 -