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SCCOOPPEE OOFF S
SEERRVVIICCEESS -- IINNDDUUSSTTRRIIAALL RREELLAATTIIOONNSS
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Assisting with or chairing disciplinary and grievance hearings
Facilitating poor performance / incapacity counselling meetings
Facilitating mutual agreement terminations and terminations arising from incompatibility
Drafting and negotiating disciplinary and workplace codes
Negotiating recognition / access and procedural agreements
Negotiating wage and substantive agreements
Assistance in preparing for / or representation in Mediation and Arbitration proceedings
(CCMA and Bargaining Councils)
Guiding employers through organisational restructuring exercises (retrenchments /
redundancies mergers, acquisitions, retrenchments, redundancies, changing conditions of
employment) and assisting with / leading the consultation / negotiation processes
Guiding employers through strikes, go-slows, work-to-rule, lockouts, picketing and other
industrial action
Contract Administration & Interpretation
Grievances
Managing and Monitoring Union Relations
Workplace Forums
IR Policy Development
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SOOLLUUTTIIOONNSS
We provide an integrated solution to day-to-day industrial relations and employee management
concerns. We ensure the transfer of essential IR skills and knowledge to supervisors,
management and employees / shop stewards. Each client's needs are evaluated individually and
appropriate interventions costed and agreed to by client. Clients have the option of using our
consultants or independently through Perrott Van Niekerk and Woodhouse Inc. for Labour Court,
CCMA litigation and legal opinions.
Industrial Relations Solutions
1. Employer Association Membership
2. Industrial Relations Corporate
Compliance Audit
3. Supervisory and Shop Steward IR
Training
4. Bi-annual seminars on labour
developments
5. Industrial Relations Management
Manual
Description
 Membership
of
registered
national
independent
employer
association,
promoting employer interests and effective
implementation of labour legislation.
 Comprehensive industrial relations audit
focusing on compliance with labour laws
and accepted industrial relations practices.
Ensuring IR strategies are aligned with
corporate goals / business objectives.
 On-site training of key employees on
essential IR practices, ensuring effective
transfer of skills into the organisation.
Focusing on managing employee conduct,
performance, incapacity and grievances.
 Labour law seminars conducted by inhouse consultants and recognised labour
attorneys on key developments in labour
laws, case law and workplace practices.
 Development of customised and practical
IR manual addressing significant and most
common IR interventions, from strikes and
6. Employee communication - Line Ups
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industrial action to initiating disciplinary
action & monitoring time and attendance.
Implementation
of
daily
/
weekly
communication strategy ensuring corporate
goals, key business indicators, and
essential skills, knowledge and behaviours
are transferred to employees.
S
SUUPPPPOORRTT S
SEERRVVIICCEESS
In addition to the IR Solutions offered by Workplace Performance Technologies we provide a
range of ongoing onsite support services. Our services may either be retained through
membership of the employers association or on an ad hoc basis. Designated Regional Account
Managers provide support services.
1. Chairing of Disciplinary / Appeal / Dispute
hearings
2. Wage Negotiations
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3. Pre-hearing preparation (internal hearings,
conciliation and arbitrations).
Representation at CCMA proceedings.
4. Designated regional consultant / account
manager
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5. Free Monthly e-newsletters & legislative
updates
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6. Telephonic support
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Preparation for and facilitating of annual
wage negotiations. Strike preparation and
representation in collective dispute
proceedings.
Regional Account Managers providing onsite and telephonic support services. Assist
in all legal and trade union disputes, and
drafting appropriate documentation.
Comprehensive free monthly e-newsletter
covering key HR / IR issues (Skills training,
Employment Equity, IR, Labour court
awards, and emerging HR issues)
24/7 Telephonic support
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MEETTRRIICCSS &
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In consultation with the client, specific performance indicators are determined to ensure
that industrial relations outcomes are being achieved. Aside from meeting legislative
requirements, critical industrial relations outcomes are identified in accordance with
corporate goals and objectives.
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Litigation costs
Dispute Settlement Fees
Awareness of Company rules and
regulations, parameters for acceptable
performance and conduct
Transference of IR skills to supervisors
Improved employee productivity
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Reduced staffing requirements
Comparative salary / wage costs
Employee grievances and disputes
(employee satisfaction)
Limited third party intervention
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Through regular client contact reports and status briefings, the client is in a position to
evaluate, revise and monitor the implementation of agreed industrial relations activities.
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COOSSTTIINNGGSS
Initial IR Intervention
1. National Employer Association
Membership
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2. Industrial Relations Audit
3. Bi-Annual seminars and training sessions
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4. Industrial Relations Management Manual
5. Employee communication - Line Ups
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6. Supervisory and Shop Steward IR Training
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Support Services
1. On-site consulting
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2. Telephonic and email documentation
support
3. Newsletters
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R350 per month plus R350 per hour
consulting fee subject to negotiation
Fee telephonic and documentation support
Free access to Workinfo.com and
Caselaw.co.za (Value R120.00 pm)
On quotation (R35 000 - R60 000)
On quotation (Discounted fees for
employer association members)
On quotation (R35 000)
On quotation (R5 000 plus R200 per
delegate)
On quotation (R5 000 plus R200 per
delegate. Discounted fees for employer
association members)
R350 - R650 per hour or Monthly retainer
fee
Free (subject to Employer Association
membership)
Free
Profile of Consultants
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Post Graduate Degree in Law or Human Resources
Designated Account Managers per region
Minimum of 10 years corporate work experience
Region
Johannesburg, East Rand, Midrand, Pretoria
Free State, Ladysmith, Eastern Cape
Western Cape
KwaZulu Natal
Eastern Cape
Mpumalanga
Account Managers
Pierre Naude
BCom Hons., Part-time CCMA Commissioner
Travel, Metal, Motor & Mining Industry
Employment Equity, Human Resources,
Industrial Relations
Gary Watkins
BA LLB
Hospitality, Retail, Services, IT, Catering, Small
Business
Employment Equity, Human Resources,
Industrial Relations, HRIS
Gouws Rhode