NHS JOB DESCRIPTION 1. JOB DETAILS JOB REFERENCE SSMEDDNHSHHCSC01 JOB TITLE Healthcare Science (HCS) Professional Lead DEPARTMENT AND LOCATION NHS Highland IMMEDIATE MANAGER’S TITLE Board Medical Director (Executive Lead for HCS) 2. JOB PURPOSE To provide Professional Leadership for the HCS Professions within NHS Scotland Health Boards. This post is specific to NHS Highland To support HCSs in maximising their contribution to support the redesign of services and roles in healthcare. To support the local implementation of the National Delivery Plan (NDP) locally in NHS Highland and contributing nationally, for Healthcare Scientists (currently under development). The role contributes to a national programme to enhance the quality of services provided by HCSs. 3. SCOPE AND RANGE The NHSScotland, HCSs serve a population of 5.2 million people. While the HCS workforce makes up less than 5% of the NHS Scotland workforce, almost 80% of patient diagnoses can be attributed to their work. The Laboratory services provide analytical, interpretative and advisory services to primary and secondary care. They are essential to the diagnosis, management, screening and monitoring of disease across a wide range of clinical specialities, contributing to initiatives optimising patient care and reducing length of in-patient stay. They facilitate one-stop-shop clinics and support changes throughout the health service. With the exceptions of maxillofacial prosthetics and medical illustration, the Physical Sciences stream of HCS work predominantly within medical physics and bioengineering services. This staff group includes those working in Biomechanical Engineering, Clinical Measurement, Diagnostic Radiology, Equipment Management, Information Technology, Maxillofacial Prosthetics, Medical Electronics, Medical Engineering & Design, Medical Illustration, Nuclear Medicine, Radiation Protection, Radiotherapy Physics, Rehabilitation Engineering, Renal Technology and Ultrasound. Physiology HCS covers services characterised by close interaction with patients such as Audiology, Cardiac Physiology, Respiratory-Sleep Physiology, Neurophysiology or Perfusion. HCSs support a range of teaching activities contributing to the training of medical, nursing and laboratory staff at undergraduate and postgraduate level. There is also a significant involvement in research and development and clinical trials work. The position of Professional Lead for HCS is designed to provide local leadership in each NHS Scotland Health Board and support the implementation of policy for HCS; to support redesign of services and roles in NHS Boards. The post holder is responsible for interpreting the requirements of a variety of Government and Local Health Board policies and establish, in corroboration with stakeholders, how best to address these needs. The role contributes to a national programme to enhance the quality of services provided by HCSs. The purpose of this role is therefore to: Provide local Professional leadership for HCS. To include provision of professional advice and guidance, and input to national standards, guidelines, policy and strategy. 1 Network and link with key colleagues and stakeholders including: Chief Health Professions Officer (CHPO) and HCS Officer colleagues in the Chief Nursing Officer, Patients, Public and Health Professions Directorate (CNOPPP) of the SG; HCS Leads group; relevant staff in NHS Education Scotland (NES); Scottish forum for Healthcare Science (SFHCS) and HCS leads in other UK administrations. Influence and contribute to the implementation of the NDP for HCS 4. ORGANISATIONAL CHART Chief Health Professions Officer SG NHS Scotland HCS Officer NHS Highland HCS Lead (This Post) HCS National Lead (Physical Sciences) HCS National Lead (Physiological Sciences) HCS National Lead (Life Sciences) 2 5. ROLE OF THE DEPARTMENT The post-holder will be hosted and employed by NHS Highland but will provide a unique function for the SG and NHSScotland and is not part of any traditional department. The post holder will have strategic links to: Chief Health Professions Officer and team HCS Leads for NHSScotland Relevant staff in NES and Healthcare Improvement Scotland (HIS) HCS Professional Bodies The Academy for HCS The post holder will be required to determine the strategic direction for the HCS in Life Sciences taking cognisance of national and local policy drivers and trends in supply and demand. 6. KEY AREAS OF RESPONSIBILITY: KEY RESULT AREAS / MAIN TASKS To provide local professional leadership and advice for the HCSs working in the host Board. To include: provision of professional advice and guidance, input to national standards, guidelines, policy and strategy, and workforce planning. To work with leaders in other professional groups to establish working patterns which make efficient use of the skill mix and expertise within HCS Establish and promote effective and sustainable networks for laboratory diagnostics, promoting efficient use of emerging technology, and working with colleagues in primary and secondary care to promote a culture of demand management. Ensure effective sharing of good practice across NHSScotland and establish mechanisms to ensure sustainability Provide HCS clinical expertise for relevant national policy and strategy Monitor, evaluate and report on all key areas and tasks 7. RESEARCH, AUDIT AND DEVELOPMENT Map existing provision and participation of HCSs working within their host Board. Collaborate with key stakeholders to develop a robust evidence base to underpin practice Leadership, Change Management and Policy Development Contribute to the formation and development of regional and national strategic plans and policies for the provision of effective and efficient HCS input to Life Sciences. Interpret and guide the implementation of a range of policies relating to HCS services across Scotland taking local factors into account. Ensure the local implementation of existing educational frameworks and policies to underpin existing and new roles and support HCS staff in the implementation of the same. Work with colleagues in NES and professional bodies to ensure these educational frameworks deliver for the changing needs of service. Represent HCSs at local Board level. 3 Ensure that the service users of HCS services receive the best evidence based care by supporting HCS and multi-professional Practice Development through shared teaching and learning opportunities & influence commissioning of associated post-graduate education 8. USE OF PHYSICAL RESOURCES Equipment, machinery and Systems Use of computer to: Develop and gather information about key stakeholders, communication networks etc Creation of posters, leaflets, documents, reports, fliers and presentations Update and maintain data gathered during the course of the project. A working knowledge of the following software packages Word Access Excel PowerPoint Outlook Publisher Database construction and maintenance Maintain records of confidential issues which are gathered and acted upon with sensitivity Use of audio-visual equipment such as data-projectors, laptop computers, overhead projectors for the use in education and training 9. ASSIGNMENT, GENERATION AND REVIEW OF WORK The post holder will be professionally accountable to the Healthcare Science Officer, with local reporting arrangements to the Board Medical Director, NHS Highland, who is the nominated NHSH Executive Lead for HCS. In addition to the operational line management, support and leadership will be available from the NHS Scotland HCS Officer at SG. Overall strategic leadership for post will be provided by the Chief Health Professions Officer. The post holder is expected to work autonomously in planning, prioritising and setting objectives for his/her own work within a regional and national context. The postholder will also be expected to act autonomously in devising the means of delivering on the above responsibilities. 10. COMMUNICATIONS AND WORKING RELATIONSHIPS The postholder is required to deploy advanced skills in communicating with a range of internal and external stakeholders in developing consensus about project aims and outcomes and in executing the implementation plan. The postholder will take a leading role in implementing a communications strategy to develop awareness of project benefits and outcomes and to secure involvement from organisations and individuals from within NHSScotland and the education sector. Specific communication skills required include the ability to: to influence and motivate cultural change within Health Board Areas in matters relating to HCS services influence and negotiate in order to secure engagement, present proposals, obtain support for proposals, and 4 secure involvement of colleagues in initiatives; present complex/ specialist information at internal and external conferences and seminars; present and brief groups of internal and external stakeholders with complex and sensitive information which may challenge existing practices. draft information, reports, articles and papers to publication standard; facilitate workshop and focus group discussions; chair meetings effectively; excellent written skills, critical appraisal skills and the ability to disseminate complex, highly specialised or contentious information implementation of policies will depend on inter-agency collaborative working among a wide range of professions; As such the post holder will be required to influence senior professional, clinical, educational, management and executive staff throughout Scotland. The complexity of communication and working relationships can be demonstrated through the variety of stakeholders with whom the post holder will require to communicate, influence and negotiate. These will include: Nationally: CHPO, Healthcare Science Officer, Directorate for CNOPPP, HCS leads, NHS Education for Scotland, HIS, SFHCS, Academy for Healthcare Science. Regionally Heads of Service for each HCS service, professional leads, HCS qualified staff of all levels and assistants, patients/clients and families using HCS services. To meet the objectives of the Professional lead role the post holder will be required to work in partnership with stakeholders and budget holders to facilitate sharing and implementation of good practice and implementation of policy and standards. 11. MOST CHALLENGING PARTS OF THE JOB Influencing HCS leads and service heads to share and evolve practice in times of great demands on clinicians and services and encouraging them to act innovatively in overcoming barriers such as lack of funding and time Managing time effectively to achieve required outcomes within limit constraints of the project Working within a matrix management framework, reporting to SG, as well as local Health Board reporting structures. Engaging and maintaining effective communication with senior staff within SG, territorial health boards, special health boards, the education and training sector, professional and statutory bodies and other organisations . Maintaining communications with a range of audiences to convey complex information and comment. High degree of autonomy and ability to direct own work. 12. EFFORT REQUIRED TO DELIVER THE REQUIREMENTS OF THE POST Physical skills The post holder is expected to have standard keyboard skills and be able to produce a database. Will be required to 5 drive to reach more rural locations within Health Board area and on occasion across Scotland. Physical effort The post holder will be required on a regular basis (weekly) to exert moderate physical effort e.g. carrying laptop and projector as well as other material required when doing presentations into and out of a number of NHS locations. This will also included carrying boxes containing 20-30 A4 folders at any given time. They will be sitting at a keyboard producing reports and data bases on occasions (e.g. weekly) and will be in a restricted position if driving over long distances. Mental effort Daily requirement for long periods of intense concentration in the formulation of plans, analysis of intelligence and compilation of responses and reports for SG. Flexibility in dealing with changing demands of the environment including unpredictable loads and patterns and competing priorities. Emotional effort Post holder may have direct dealings with staff that are resistant to the changes in practice the project will recommend e.g. incorporating learning into the workplace. The post holder may have a significant role in contributing to the change agenda and whereas this would normally be positive it has the potential at times to be contentious thus requiring well developed listening and influencing skills e.g. in relation to role development. This may at times be contentious and will often require postholder to use highly developed communication skills to get agreement or to initiate a change in practice. The postholder will be indirectly exposed to the emotional challenges experienced by staff requiring mentorship. Working Conditions Post holder will be largely working in an office environment with little significant exposure to noise, fumes or other hazards. The postholder will be required to travel on a regular basis across NHSScotland to fulfil responsibilities of post. 13. KNOWLEDGE, TRAINING AND/OR EXPERIENCE SPECIFIED FOR THE POST Qualifications, Degree level professional qualification (or equivalent) Registration with Health Professions Council or voluntary register. Training: Evidence of CPD relevant to HCS working in Life Sciences programmes/services Experience Experience of working at Master’s Level Experience of working at a senior level Experience in audit Experience in workshop management Experience of change management Experience in project management Skills Ability to function and to support others within the context of a rapidly changing environment High level of communication skills within complex, diverse and at times unreceptive environments 6 Ability to achieve results through personal power, persuasion and influence of people at all levels Ability to adopt necessary leadership styles depending on the context Ability to collate, analyse and make informed judgements on information sets. High-level written, verbal and presentation skills. Demonstrates and understands the specialities within the team, their perspectives and issues including the diverse roles, training needs and requirements of all staff within the different HCS Professions. IM&T skills Able to work independently and in a self directed manner within the remit and timescales of the project 7 THIS SECTION TO BE REMOVED FOR JOB MATCHING PURPOSES 13. JOB DESCRIPTION AGREEMENT This job description should cover the whole of the post, the skills required and the working environment in which the postholder operates. Both post holder and manager should check the form, agree content and sign it as an accurate record. Job holder’s signature: ……………………………………………………………….. Date: ……………………… Manager’s signature: ………………………………………………………………… Date: ……………………… 8