GREATER MANCHESTER POLICE JOB DESCRIPTION POST TITLE: Diversity Performance Analyst DEPARTMENT/DIVISION/BRANCH: Criminal Justice and Diversity SECTION/UNIT: Diversity Command GRADE: G-H (Career Grade) RESPONSIBLE TO: Policy and Performance Manager RESPONSIBLE FOR: N/A AIM OF JOB: To facilitate the production and provision of accurate and timely performance information relating to diversity. To drive forward improvements in strategic and local performance relating to diversity issues. To produce reports on performance and diversity issues and for the Force’s strategic assessment processes. To develop and deliver performance analysis, management processes, and data systems processes to measure diversity performance. To provide advice and guidance to a range of staff including senior officers from divisions and branches taking action on diversity performance issues. MAIN DUTIES AND RESPONSIBILITIES Production of Performance Information To develop corporate and local performance indicators and targets, and provide advice and support relating to their implementation. To monitor Force performance on diversity and report on performance over time, performance against target and, where appropriate, performance against peers. To design, collate, analyse, interpret and produce a range of statistical and other performance information including systems for dissemination including monthly and quarterly performance bulletins. Diversity Performance Analyst August 2008 To interrogate and interpret performance data using a range of techniques to identify patterns and trends to support to divisions and branches highlighting performance issues and concerns for Force strategic forums such as GRIP. To produce briefing papers, written reports and presentations detailing the findings of diversity performance analysis and research, including making recommendations where appropriate. To commission and supervise/undertake investigations into data trends at strategic and local level and consider the implications for policy and procedure. To assist in the regular assessment of divisions and branches to ensure compliance with and appropriate practical application of Force policy and statutory requirements. To undertake quality assurance audits on diversity performance data and co-ordinate divisional and branch personnel to complete quality resolution exercises. To research and utilise external sources of diversity data and other contextual information for comparative analysis purposes. Scrutiny of Performance To collate and accurately report all information and data, including statutory data requirements, as required to external bodies (e.g. Home Office and HMIC). To produce and publish diversity performance data in a variety of formats and for a range of audiences, both within and outside GMP, including the development and maintenance of information on the GMP website. To facilitate the Police Authority statutory scrutiny of Force diversity performance and attend Police Authority meetings where appropriate. Development of Performance Management Systems/Processes To manage/assist in strategic projects to develop new data capture and analysis processes for diversity performance information. To develop performance analysis systems (e.g. design and broadcast business objects reports), compliance test and assist in the implementation and maintenance of those processes. To scope future data collection requirements relating to diversity performance and where necessary scope associated IT requirements (for systems under the ownership of the Diversity Command and for systems owned by other branches). To undertake research and consultation exercises on these IT requirements. To develop business requirements documents, data models, business flows, reporting requirements and business processes for new and existing IT systems in relation to diversity data requirements. To manage user acceptance testing and assist with the development of user manuals for diversity data monitoring systems. To advise and liaise with senior officers and divisional and branch staff on diversity performance issues, including assisting with the development and delivery of training on diversity performance analysis systems and processes. Diversity Performance Analyst August 2008 Assessment of Strategic/Local Diversity Risks and Opportunities To undertake research and produce analysis that conforms to the National Intelligence Model in order to produce strategic assessment reports on diversity issues. To design and undertake research projects, including background research and devising and implementing an appropriate methodology to examine issues adversely affecting Force diversity performance. To provide advice and guidance to divisions and departments undertaking their own research projects and data analysis relating to diversity issues, including advice on the use of appropriate research methods, statistical analysis techniques, data interpretation and project management. To maintain a network of contacts with Criminal Justice Agencies, Local Authorities, other forces and the Home Office in order to monitor good practice and develop policy relating to diversity performance analysis and strategic threats. General To coach and support staff within Diversity Command and across the Force to assist their understanding of issues relating to performance management and other associated areas. To support the general functioning of the diversity command and work to the operating principles of the command. To comply with the requirements of GMP's policies on Drug and Alcohol testing – requirements in respect of specific posts/roles are described in the policies which are available on the Force Intranet To ensure compliance with statutory requirements in relation to information management including the Data Protection Act 1998, the Freedom of Information Act 2000 and the Code of Practice on Management of Police Information 2005, as appropriate To promote and comply with GMP's policies on equal opportunities and health and safety both in the delivery of services and the treatment of others. To be responsible for improving your performance by participating in the Performance Appraisal process with your manager. To carry out such other duties which are consistent with the nature, responsibilities and grading of the post. NOTES This job description records the principal responsibilities of the job at the date shown. The job description will be updated from time to time in conjunction with the post holders to reflect changes. Diversity Performance Analyst August 2008 POST TITLE: Diversity Performance Analyst LOCATION: Criminal Justice and Diversity BEHAVIOURAL COMPETENCIES TO UNDERTAKE THE ROLE GRADE BEHAVIOURAL COMPETENCIES (at each level) G Strategic perspective (C) Takes an interest in the organisation beyond own role. Acts in the best interests of the organisation as a whole, rather than just own area or department. Understands policies and procedures, and prepares for the consequences of own actions. Negotiating and Influencing (B) Uses logic and reason to influence others. Persuades people by using powerful arguments. Identifies clear aims in negotiations and achieves satisfactory outcomes. Challenges others when it is in the organisation’s best interests to do so. Effective communication (B) Communicates all needs, instructions and decisions clearly. Adapts the style of communication to meet the needs of the audience. Asks probing questions to check understanding. Planning and Organising (B) Plans activities thoroughly for self and others. Builds milestones into plans, monitors progress and adjusts them as necessary in response to any changes. Provides clear direction and makes sure that staff know what is expected of them. Team working (B) Sets up teams or working groups, and involves them in achieving goals. Develops good relationships and co-operation within the team, and removes barriers. Supports team members when necessary. Personal responsibility (B) Takes personal responsibility for own actions and for sorting out issues or problems that arise. Is focused on achieving results to required standards and developing skills and knowledge. Problem solving (B) Gathers enough relevant information to understand specific issues and events. Uses information to identify problems and draw logical conclusions. Makes good decisions. Respect for race and diversity (A) Understands other people’s views and takes them into account. Is tactful and diplomatic when dealing with people, treating them with dignity and respect at all times. Understands and is sensitive to social, cultural and racial differences. H As behaviours at grade G plus: Strategic Perspective (B) Concentrates on issues that support to the broad organisational strategy. Maintains a broad view, and understands and considers the interests and aims of other units or outside organisations. Personal responsibility (A) Readily accepts responsibility for self and others. Takes responsibility for managing situations and problems. Leads by example, showing a commitment and a determination to succeed. Continues to learn and develop. Explanation of competency levels:(A), (B), (C) indicates the level of competency taken from the National Competency Framework. All behavioural competencies will be discussed in the Performance Appraisal. Diversity Performance Analyst August 2008 SPECIALIST KNOWLEDGE/ SKILLS AND ABILITIES Essential Ability to analyse and interpret statistical data, identifying trends and recognising the implications. Ability to communicate statistical information to a variety of audiences. Ability to produce accurate and concise written reports to a high standard. Ability to learn and use computer systems and other technical equipment. Comfortable working with information technology. Desirable An understanding of the Race Relations (Amendment) Act 2000, the Disability Discrimination Act 1995, and other equality legislation. Knowledge of the police service. Project planning skills. * Knowledge of one or more of the following systems/software: * - GMPICS - OPUS - Business Objects Knowledge and awareness of diversity and equality issues. Ability to research, scan and keep up to date with changes in policy, practices and guidance. For progression to Grade H Knowledge of/ability to use Business Objects Client Version. TRAINING/EXPERIENCE REQUIRED Essential Experience of producing, analysing and presenting statistical performance management information in a similar environment. Experience of researching new data sources or designing systems for data capture. Keyboard skills with experience of spreadsheet and/or database systems. Experience of managing a number of tasks simultaneously, managing quick turn around demands and rescheduling work as appropriate. Experience of using research or analysis to inform policy or strategy development. For progression to Grade H Experience of owning and leading a project (or sub project where projects are on a large scale) including directing and tasking other members Diversity Performance Analyst August 2008 Desirable of staff. Trained to use one or more of the following:- i2 Workstation - i2 Analysts Notebook - Crime Pattern Analysis Experience of managing the complete design and implementation of corporate performance management systems and processes including the setting of targets. Experience of advising all levels of personnel on improving performance and the implementation of policy and procedure. Experience of designing and delivering training on performance management. OTHER REQUIREMENTS Essential Desirable Has achieved a good attendance record. All essential criteria above will also be discussed in the Performance Appraisal. The desirable criteria marked with an asterisk will be desirable at selection stage but will become essential once in post and will be discussed in the Performance Appraisal. Please note we will consider making reasonable adjustments to the above, in line with the Disability Discrimination Act. Diversity Performance Analyst August 2008