BADM 535 CRN 13527 Section 001 Organizational Behavior Spring 2008 Monday & Wednesday 8:30 - 10:20 Instructor Telephone Email Office Office hours Room 128 B & E Dr. Abhishek Srivastava 304-293-7944 Abhishek.Srivastava@mail.wvu.edu Room 105 B&E Monday, Wednesday, & Friday 10:30 am to 11:15 am, 1:30 pm to 2:30 pm, and by appointment COURSE OBJECTIVES AND LEARNING OUTCOMES Upon completion of this course, the student will be able to: Demonstrate a good understanding of important organizational behavior (OB) topics at the individual, group, and organizational levels such as individual differences, motivation, team dynamics, organizational change, and organizational culture. Demonstrate a practical understanding of behavioral issues at work acquired through indepth case analyses, discussion of well-researched articles, and field study of an organization. COURSE PREREQUISITES: Must be a full-time MBA student in the College of Business and Economics. REQUIRED MATERIALS Students are required to read the articles and cases assigned for different topics as specified in the TENTATIVE SCHEDULE OF EVENTS (pages 5-7 of syllabus). All the articles are available through our library website (EBSCO Host database). You will have to procure the Harvard Business School cases from the Harvard Business School Publishing website (follow the links from www.hbs.edu). COURSE ACTIVITIES 1. 2. 3. 4. 5. 6. Class participation (In-class discussion of topics, articles, and cases) Quizzes (regularly scheduled) Team case analysis Team project written report Team project oral presentation Exams 1 CLASS PARTICIPATION You earn points in this category by fully participating and being involved in class discussions on a regular basis. Much of our learning this semester, including mine, will come from each other. Consequently, you are encouraged to tell the class about your own work experiences that are consistent or contrary to the issues raised in class. In case analysis, your challenge will be to diagnose problems and recommend solutions based on careful analysis. I am interested in both quality and quantity of contributions, and I will keep track of both throughout the term. You must regularly add to the class discussion in a meaningful way. You may also make a short presentation to the class on a topic relevant to the course. The instructor may also call any student at random to contribute to class discussion. Discussion questions for the articles will be given at least two days in advance. It is possible that some articles may not be discussed in class due to time constraint. Questions from those articles will not be given in advance. A team may be asked to answer any question (from the list) in class. Therefore, at least one member from every team must be ready to answer all questions. No written report is required. ATTENDANCE POLICY Regular attendance without contribution to class discussions will earn a score of 70% on class participation. Any more than one absence without a valid reason will result in a loss of class participation points. WVU recognizes the diversity of its students and the needs of those who wish to be absent from class to participate in Days of Special Concern, which are listed in the Schedule of Courses. Students should notify me by the end of the second week of classes or prior to the first Day of Special Concern, whichever is earlier, regarding Day of Special Concern observances that will affect their attendance. REGULARLY SCHEDULED QUIZZES There will be five quizzes during the semester at the beginning of the class on the days mentioned in the course schedule. Each quiz will have five multiple-choice questions on the case assigned for discussion on that day. The duration of the quiz will be five minutes. Your best 4 scores on the 5 quizzes will be considered for overall grade. The purpose of the quiz is to reward students who regularly prepare themselves for case discussion. TEAM CASE ASSIGNMENT (WRITTEN REPORT) Each team will write a four-page report on the case The New HP: The Clean Room and Beyond. The report is due on April 28. Each team will answer questions based on the case. The questions will be given about two weeks in advance. The assignment will involve additional reading and research beyond the case. 2 TEAM PROJECT (ORGANIZATIONAL ANALYSIS) Each team will study and critically analyze an organization of its choice. The team will write a ten-page report (double-spaced) illustrating one or more topics related to organizational behavior. You may surely include topics not discussed in class, if you wish. You are encouraged to study local organizations where there might be easier opportunities to interview managers/employees and get more detailed information. Please note that a team cannot analyze an organization that is already being discussed in class in detail. No two teams can work on the same organization. Therefore, it is important that you decide on the organization and get my approval via email before you start any major work. The deadline for informing me is March 19. Team Project (Written Report) The report must be about ten pages (double-spaced), not including tables, appendices, or references. Cite the sources of your information. The team report must have an executive summary (about half page) at the beginning and a conclusion/recommendations section at the end. Team Presentation (Evaluation on individual basis) You will present your team paper on April 30. The presentation will be about 12 minutes long for the team as a whole plus some time for questions and answers. All team members must be present on the day of presentation and be involved in the actual presentation. Each student will be individually evaluated for the presentation. PEER EVALUATION You will evaluate your team members’ contributions to the project report and written case analysis. You will rate each member (excluding yourself) on the basis of his/her overall contribution. Ratings must be sent via email by May 2 to the instructor and will remain confidential. LATE ASSIGNMENTS POLICY Unless an arrangement has been made in advance with the instructor, for every day of delay, the student will lose five percentage points in that course component. EXAMS There will be two exams each consisting of questions based on articles, cases, and class discussion. There may also be questions based on a short case given at the time of exam. With very few exceptions, no early or late exams will be given. The format of the make-up exam may be different. 3 DETERMINATION OF GRADE Individual grades will be assigned based on total points obtained. Component Exam 1 Exam 2 Class participation (including attendance) Quizzes (best of n -1) Team case assignment (HP-Compaq case; written report) Team project: Written report Presentation (evaluation on individual basis) Peer evaluation TOTAL Weight 23% 22% 15% 8% 7% 14% 7% 4% 100 Grading scale: 90 points and above: A; 80 - 89.99: B; 70 - 79.99: C; 60 - 69.99: D; < 60: F ACADEMIC DISHONESTY Academic dishonesty will not be tolerated. Please refer to the West Virginia University Student Handbook, etc., for more information about academic dishonesty. Please note that a student will receive a failing grade in this course for cheating. SOCIAL JUSTICE West Virginia University is committed to social justice. I concur with that commitment and expect to maintain a positive learning environment based upon open communication, mutual respect, and non-discrimination. Our University does not discriminate on the basis of race, sex, age, disability, veteran status, religion, sexual orientation, color, or national origin. Any suggestions as to how to further such a positive and open environment in this class will be appreciated and given serious consideration. If you are a person with a disability and anticipate needing any type of accommodation in order to participate in this class, please advise me and make appropriate arrangements with Disability Services (293-6700). NOTE: The instructor reserves the right to change this syllabus as time and circumstances dictate. Necessary changes will be announced in class in advance when possible. 4 BADM 535 CRN 13527 Section 001 Organizational Behavior Spring 2008 Monday & Wednesday 8:30 - 10:20, Room 128 B & E TENTATIVE SCHEDULE OF EVENTS Date Topic Assignment March 10 Monday Course overview; Personality traits, values, diversity * Menkes, J. (2005). Hiring for smarts. Harvard Business Review, 83, 11, 100-109. How to motivate employees? * Latham, G. P. (2004). The motivational benefits of goal-setting. Academy of Management Executive, 18, 4, 126-129. March 12 Wednesday * Erickson, T. J., & Gratton, L. (2007). What it means to work here. Harvard Business Review, 85, 3, 104-112. * Nicholson, N. (2003). How to motivate your problem people. Harvard Business Review, 81, 1, 57-65. * Cascio, W. F. (2006). Decency means more than "Always Low Prices": A comparison of Costco to Wal-Mart's Sam's Club. Academy of Management Perspectives, 20, 3, 26-37. March 17 Monday March 19 Wednesday Attracting and retaining the “right” employees Team effectiveness * Florida, R., & Goodnight, J. 2005. Managing for creativity. Harvard Business Review, 83, 7/8, 124-131. Case Discussion + JetBlue Airways: Starting from Scratch Harvard Business School case Product number: 9-801-354 (Quiz 1) * Gratton, L., & Erickson, T. J. (2007). 8 ways to build collaborative teams. Harvard Business Review, 85, 11, 100-109. * Katzenbach, J. R., & Smith, D. K. (2005). The discipline of teams. Harvard Business Review, 83, 7/8, 162-171. March 22 to March 30 March 31 Monday Spring Break Virtual teams * Malhotra, A., Majchrzak, A., & Rosen, B. (2007). Leading virtual teams. Academy of Management Perspectives, 21, 1, 60-70. Project teams Case Discussion + The Leo Burnett Company Ltd.: Virtual Team Management Ivey/Harvard Business School case 5 Product number: 903M52 (Quiz 2) April 2 Wednesday Organizational design April 7 Monday April 9 Wednesday Exam 1 Leadership: Contextual importance Case Discussion + Procter & Gamble: Organization 2005 (A) Harvard Business School case Product number: 9-707-519 (Quiz 3) * Goleman, D. (2000). Leadership that gets results. Harvard Business Review, 78, 2, 78-90. * Groysberg, B., McLean, A. N., & Nohria, N. (2006). Are leaders portable? Harvard Business Review, 84, 5, 92-100. April 14 Monday Organizational change * Charan, R. (2006). Home Depot’s blueprint for culture change. Harvard Business Review, 84, 4, 60-70. * Kotter, J. P. (2007). Leading change. Harvard Business Review, 85, 1, 96-103. April 16 Wednesday Vision Case Discussion + Google Inc. Harvard Business School case Product number: 9-806-105 (Quiz 4) April 21 Monday Managing innovation * Kanter, R. M. (2006). Innovation: The classic traps. Harvard Business Review, 84, 11, 72-83. * Govindarajan, V., & Trimble, C. (2005). Organizational DNA for strategic innovation. California Management Review, 47, 3, 47-76. April 23 Wednesday Implementation Case Discussion + The Ritz-Carlton Hotel Company Harvard Business School case Product number: 9-601-163 (Quiz 5) April 28 Monday Post merger integration of cultures * Ashkenas, R. N., DeMonaco, L. J., & Francis, S. C. (1998). Making the deal real: How GE Capital integrates acquisitions. Harvard Business Review, 76, 1, 165-178. * Harding, D., & Rouse, T. (2007). Human due diligence. Harvard Business Review, 85, 4, 124-131. Case Discussion +The New HP: The Clean Room and Beyond 6 April 30 Wednesday Team presentations May 5 Monday 11 am to 1 pm Exam 2 Harvard Business School case Product number: 9-404-064 (Team Case Assignment) Team project reports due * These articles are available (at no charge) as pdf files through EBSCO Host database at our library website. Make sure to check Academic Search Premier and Business Source Premier within EBSCO. + These cases can be electronically downloaded at Harvard Business School Publishing website (Follow the links from www.hbs.edu). The product number may be entered in the search field. 7