University of Jordan Faculty of Rehabilitation Sciences Course Syllabus Second Semester 2013/2014 Course Title: Course Number: Time: Faculty Member: Office Tel & email: Office Hours: Management and Leadership 1802447 (3 credit hours) Monday, Wednesday 3:30 - 5 pm Waddah Demeh, PhD, RN 23131, e-mail: w.demeh@ju.edu.jo Sun., Tue. 12-1 pm, Mon. 12-1 pm or by appointment Course description This course is designed to introduce the students to management and leadership concepts and principles necessary to promote students' ability to manage care and make appropriate decisions related to clients. These concepts and principles are also necessary to facilitate students' growth as future leaders able to affect quality of care and introduce change when necessary. Management process is used as a framework in designing the content of the course. Intended Learning outcomes (ILOs) Successful completion of the course should feed the following learning outcomes: A) Knowledge and Understanding 1) Understand the concepts, principles, and theories of management and their application to rehabilitation sciences in order to utilize them during his/her work. 2) Recognize the process, principles and strategies of problem-solving and decision making in order to make effective decisions in every day work situation. 3) Know the different organizational concepts, processes and designs and their practical implication. B) Cognitive and intellectual Skills 1) Recognize the process, principles and strategies of problem-solving and decision making. 2) Know the different theories and styles of leadership in order to act as an effective leader in the improvement of services rendered to client. 3) Explain the concept, principles and process of quality improvement and their practical applications to health care settings. C) Subject specific Skills 1) Understand the concepts, principles and processes of communication and group dynamics in order to maintain high morale among staff members. 2) Understand the different theories and styles of leadership, and act as an effective leader in the improvement of rehabilitation services. D) Transferable Skills 1) Apply the concepts, principles, and the process of continuous quality improvement in health care services. 1 2) Apply skills and knowledge related to decision making and problem- solving process to actual or hypothetical situations. Teaching methods Interactive lectures. Group discussions. Management exercises. Evaluation Mid-term exam: Second exam : Final exam: 30% 20% 50% Main Text books Marquis B., Huston J. (2012). Leadership roles and management functions in nursing. 7th ed. Philadelphia: Lippincott Company. Additional references Marriner A. (2009) Guide to Nursing Management.8th ed. St. Louise, MI: Mosby Yoder-Wise. P. S. (2007) Leading & managing in nursing. 4th ed. St. Louise, MI: Mosby Jones, R. (2007). Nursing leadership and management: theories, process, and practice. Philadelphia, PA: F.A. Davis. Sullivan, E. & Decker. P. (2005). Effective leadership and management in nursing. 6th ed. Upper saddle River, NJ: Pearson Prentice Hall Huber D. (2000). Leadership and nursing care management. 2nd ed. Iowa city, IO: W.B. Saunders. Gillies, D.A. (2000). Nursing Management; A systems approach. Philadelphia: W.B. Saunders. Tappen, R.H (2001). Essentials of nursing leadership and management. 2nd ed. Philadelphia: F, A Davis. Course Outline: Unit I: Introduction to Management & Leadership\ Definition of concepts The management process Functions of management Leadership Selected theories of leadership Functions of leaders Differences between leadership and management Unit II: Tools for Management & Leadership Decision Making, Problem Solving, & Critical Thinking The decision making process Critical elements in problem solving and decision making Ethical positions in decision making Unit III: Roles and Functions in Planning The planning hierarchy The mission statement The organization's philosophy statement Goals and objectives 2 Policies and procedures Rules and regulations Unit IV A. Roles and Functions in Organizing Definition, nature, and purpose Components of organization structures. Types of organization structures. B. Authority and power in organizations Understanding power Types of power Bridging the authority –power gap Empowering self and subordinates Unit V: Roles and Functions in directing Organizational, interpersonal, and group communication Delegation Unit VII: Roles and Functions in Controlling Performance Appraisal Continuous quality improvement 3