Press Release
ContiTech
New Apps and Online Offerings: ContiTech Expands its
Range of Mobile Services
 Fast solutions for on the road: Web tools display installation instructions, service
material, and tips to prevent conveyor belt misalignment
 On-site tools: apps for industrial belts and vibration analysis
 Compound database provides information on more than 700 formulas
Hanover, April 2014. Underscoring its strong customer focus, ContiTech has now extended its
online offerings. New apps and practical Web tools provide customers even faster and more
efficient advice. In this way, ContiTech is taking the logical next step in its offerings, which include
service technicians, brochures, and much more. Finding the right contact person anywhere in the
world, obtaining tips on the correct use of products or detailed information on what is offered –
wherever they might be, customers can obtain fast answers to their questions virtually at the click
of a mouse.
A contact person a mouse click away
Using the online Contact Locator, customers can find the right contact person for all business units
and the different product groups. And this is possible in just a few clicks without any language
barriers. Most contacts are local, so even the initial contact is generally in the customer’s native
language. The Contact Locator guarantees the shortest possible response time for inquiries.
There's no need to worry about time differences anymore. The mobile version –
www.contitech.de/ctl-mobile – makes it easy to post inquiries while on the go. ContiTech has also
optimized its contitech.de website for smartphones or tablet PCs. The page recognizes the device
accessing it and adjusts automatically to every brand and every operating system.
Online conveyor belt advisors
The Conveyor Belt Group has developed an online customer advisor in the form of three web tools.
The new service offerings include six-step installation instructions for steel cord conveyor belts.
Another application briefs the user on nine causes of belt misalignment and gives instruction for
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Your contact:
Mario Töpfer, +49 511 938-1304
-2optimizing alignment. Both applications include animated video sequences and are available in
nine languages. The ContiTech CareWell web tool provides an overview of the Conveyor Belt
Group's service materials and visualizes their impact on a virtual conveyor. It reacts to the
activation and deactivation of the components and visualizes the effects that the various service
materials have on the system and the conveyor belt. Product information is available using a zoom
function. Users can access the three web tools via the online advisor at www.contitech.de/cbgadviser.
In addition, the MiningCalculator computer program available from Mining Technology Consulting
in Clausthal-Zellerfeld, Germany, enables mining companies to calculate and compare future load
and transport combinations for specific mining projects. They can then identify the best
combination of truck or conveyor belt haulage from both an economic and environmental
standpoint.
Designing bearing systems
The vibration specialist ContiTech Vibration Control has developed an app to measure vibrations
and simplify the designing of elastic bearings. Customers can use the mobile application ViProtect
as a backup to professional technology used to analyze vibrations on a variety of systems in
industry. The app suggests options for a suitable bearing system based on the mass of the system,
the number of bearing points, and the excitation frequency. Users also receive technical data on
the selected bearing elements and can request more information using the contact form. If the
excitation frequency is unknown, it can be calculated with the app before designing the system.
The app runs on the operating system iOS 7.
Measuring belt tension by smartphone
A practical tool for on-site use: With the Tension2Go app, users can employ their smartphones to
quickly verify the correct pretensioning of industrial belts from the ContiTech Power Transmission
Group – whether it be a case of initial installation, a maintenance job or fault diagnostic. The app is
a cost-efficient supplement to existing pretension measuring devices and is available for the
operating systems iOS 6-7 and Android 2.2 through 4.3. The app measures the natural frequency
of the belt. The user holds the smartphone microphone above the exposed belt section and sets
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Your contact:
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-3the belt into vibration to allow for measurement of the airborne noise. On the basis of the frequency
value determined, it is then possible to select the right pretensioning force. For the belt to run
properly, it is crucial that the belt tension be correct.
Compounds from the database
In an online database at phoenix-compounding.eu, customers can find out more about the physical
properties, specifications, and vulcanization properties of ContiTech compounds. If a customer
cannot find the compound required among the 700 different formulas, it is possible to send the
compounders an explicit request for implementation of the compound needed. ContiTech
Compounding Technology has enormous process know-how and can produce natural and
synthetic rubber compounds not only in black, but in yellow, green, white, red, or beige, too.
ContiTech is constantly expanding its digital service offering. Apps with detailed information on
drive components or commercial vehicle air suspension add to the range of services in the
automotive after-sales market.
Caption CT_PTG_IND_App.jpg
With the Tension2Go app, users can employ their smartphones to quickly verify the correct
pretensioning of industrial belts from ContiTech Power Transmission Group.
Photo: ContiTech
Caption CT_CBG_CareWell_en.jpg
The ContiTech CareWell web tool simulates the effect of service materials on a virtual conveyor
belt system.
Photo: ContiTech
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Your contact:
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-4With sales of around €33.3 billion in 2013, Continental is among the leading automotive suppliers worldwide.
As a supplier of brake systems, systems and components for powertrains and chassis, instrumentation,
infotainment solutions, vehicle electronics, tires and technical elastomers, Continental contributes to
enhanced driving safety and global climate protection. Continental is also an expert partner in networked
automobile communication. Continental currently employs around 178,000 people in 49 countries.
The ContiTech division numbers among the leading suppliers of a host of technical rubber products and is a
specialist for plastics technology. The division develops and produces functional parts, components and
systems for the automotive industry and other important industries. ContiTech currently has a workforce of
approximately 29,700 employees. In 2013 it recorded provisional sales of about €3.9 billion.
Contact for journalists
Mario Töpfer
Head of Technical Media Relations
ContiTech AG
Vahrenwalder Strasse 9
30165 Hanover, Germany
Phone: +49 511 938-1304
Fax: +49 511 938-1305
E-mail: mario.toepfer@contitech.de
www.contitech.de
This press release is available in the following languages: German, English
Links
Press releases and photos are available for download at www.contitech.de/press
Your contact:
Mario Töpfer, +49 511 938-1304