North Glasgow Library and eLearning Service A Guide to Library Resources Updated February 2007 Find us online at www.nhsggc.org.uk/libraryservices Library Resources & Services Books- can be borrowed for up to 4 weeks. NHS staff can borrow up to 10 books. Please note a fine system is in operation, but that books can be renewed by telephone. CD-ROMs and audiovisual material are also available. Journals- Reference only. Please check our website for a comprehensive list of print and ejournals. Photocopying- card operated machines are available at each site. £1 card= 14 copies, £5 card= 93 copies. Inter Library Loans- this is a free service for articles that are not held in the library. However if the document is only available at the British library a small charge of £3 will be made. Articles can be faxed or posted. Professional Literature Search- Librarians will search through a variety of databases to find the best resources and articles available. Current Awareness Bulletin- these have been compiled by librarians and are available monthly and bi-monthly on a wide variety of topics, from which articles can be requested. A contents page service is also available and you can sign up for any relevant journals and also request articles. These can be e-mailed or posted and are also available on the website at www.nhsggc.org.uk/libraryservices Enquiry Service- librarians are on hand during opening hours (see overleaf) to answer any queries you may have. Computer Access- available for browsing the Internet, using office packages and eLearning opportunities. Study Space- plenty of desks available at all sites to study. Eating and drinking is allowed here. For details on other library services please visit our website at www.nhsggc.org.uk/libraryservices The NHS Scotland e-Library aims to provide access to high quality knowledge, which benefits staff and improves patient care and it provides: 5000 full text e-journals. 100s of databases, including Medline, Cinahl and Embase. Scottish Executive policy documents. 20,000+ systematic reviews, guidelines and evidence based resources, available via TRIP. SIGN and NICE guidelines available Access to 100s of library evaluated websites. Access to patient information, including self help groups and online medical advice. This service can be accessed 24 hours, 7 days a week, from any computer and the documents are mainly free to all registered users, although an Athens password is required for many resources. To register for this simply click on: http://www.elib.scot.nhs.uk and go to “Need to Register link”, in the top left hand corner. Opening Hours Glasgow Royal Infirmary Mon- Fri 8.30- 5pm Western Infirmary Mon- Fri 9-5pm (+out of hours access) Stobhill Hospital Mon- Fri 9-5pm (7.30pm on Wednesdays) Gartnavel General Hospital Mon-Fri 9-5pm Beatson Oncology Centre Mon-Fri 9-5pm (+ out of hours access) Books Reference Library Shelf mark Chambers, R. Boath, E. Clinical effectiveness and clinical governance made easy. Oxford: Radcliffe Medical Press, 2001 GGH, GRI,WIG W 8 CHA Chambers, R. Wakley, G. Making clinical governance work for you. Oxford: Radcliffe Medical Press, 2000 GRI W 98 CHA Gillies, A. Excel for clinical governance. Abingdon: Radcliffe Medical Press, 2001 STOB W 98 GIL Lugon, M. Secker-Walker, J. Clinical governance in a changing NHS. London: The Royal Society of Medicine Press, 2006 GRI W 98 LUG McSherry, R. Pearce, P. Clinical Governance: a guide to implementation for healthcare professionals. Oxford: Blackwell Science, 2002 STOB W 98 MCS Miller, J. A. Clinical Governance. London: Nursing Times, 2002 GGH,WIG WY 98 MIL NHS Quality Improvement Document. Safe and effective care: interim review of clinical governance and risk management arrangements in NHS Scotland. Edinburgh: NHS, 2005 BOC, GGH,GRI, WIG W 98 NAT Royal College of Nursing. Clinical governance: an RCN guide. London: Royal College of Nursing, 2003 BOC,GRI, STOB,WIG W 84 ROY Simpson, L. Robinson, P. eClinical Governance: a guide for primary care. Oxon: Radcliffe Medical Press, 2002 GRI, WIG W.98 SIM Swage, T. Clinical governance in health care practice. London: Butterworth Heinemann, 2005 2nd Ed WIG W 98 SWA Journals Badham, J. Wall, D. Sinfield, M. Lancaster, J. The essence of care in clinical governance. Clinical Governance: An International Journal. 2006; 11(1): 22-9. To review progress of the Essence of Care Programme of Clinical Governance. To describe its development and highlight its achievements., Design/methodology/approach-The background to the programme is outlined and the methods adopted by the Clinical Governance Support Team (CGST) and NHS personnel involved are described., Findings-At the heart of commitment to improve quality of health care lies Essence of Care to which the fundamental needs and comfort of patients are paramount. This provides a benchmarking tool for national standards of practice across health and social care which is applicable across medical specialties and relevant to all health professionals involved in caring for patients. Fundamental aspects of care were identified based on concerns of patients and professionals; these include communication, personal hygiene, food and nutrition. Standards are agreed between patients, carers, user groups, health care professionals, professional bodies and NHS departments. Systems for feedback and monitoring ensure continual improvement. Wide dissemination has ensured that Essence of Care is embedded in the NHS, Originality/value-This review summarises the aims, objectives and progress of the work of the Essence of Care Programme of Clinical Governance since its initiation. Braine, M. E. Clinical governance: applying theory to practice. Nursing Standard 2006 Jan 25-31; 20(20): 56-66, 68. Although clinical governance is prominent in modern health care, it is often perceived as an abstract concept. This article explains the key components of clinical governance and relates these to nursing practice. The author emphasises that clinical governance should be viewed as an opportunity to improve care delivery. Cranston, M. Clinical Effectiveness and evidenced based practice. Nursing Standard 2002 Feb 27- Mar 5; 16:39 Currie, L. Loftus-Hills, A. The nursing view of clinical governance. Nursing Standard 2002, Mar 20-26; 16:37 Draper, P. Prowse, M.A. Revealing the contribution of bioscience-based nursing knowledge to clinically effective patient care. Clinical Effectiveness in Nursing 2001 Dec; 5:187 Field, A. Reid, B. An analysis of an audit tool of ward-based practice. Nursing Standard 2002 Jun 19-25; 16:37 Halligan, A. Clinical governance: assuring the sacred duty of trust to patients. Clinical Governance: An International Journal. 2006; 11(1): 5-7. To hammer home that clinical governance is the defining heart and inspiration of quality in the NHS and to expand on its implementation by all concerned., Design/methodology/approach-Lists the ideal aspects and attributes of clinical governance., Findings-Finds that clinical governance is a sine qua non and mandatory lever for achieving quality in the NHS and that whatever changes are necessary must be fully carried out., Originality/value-Arguably, coming as it does from the top of the hierarchy, this posits the most soul-searching advocacy of clinical governance's importance for the NHS so far presented. Hart, E. Huddleston, A. Smith, J. Learning from experience: a case study of clinical governance in action. Quality in Primary Care. 2006; 14(1): 29-32. Hundley, V. Milne, J. Leighton-Beck, L. Graham, W. Fitzmaurice, A. Raising research awareness among midwives and nurses: does it work? Journal of Advanced Nursing. 2000 Jan; 31:78 Krairiksh, M. Anthony, M.K. Benefits and outcomes of staff nurses’ participation in decision making. Journal of Nursing Administration. 2001 Jan; 31:16 Mason, C. Coe, J. Benchmarking performance: results of BADS/ Newchurch's 2003/04 Day Surgery Clinical Governance Development Programme. Journal of One-Day Surgery. 2005; 15(2): 39-40. Mead, P. Clinical guidelines: promoting clinical effectiveness or a professional minefield? Journal of Advanced Nursing 2000 Jan; 31:110 McFeely, S. Clinical governance and the new practice nurse. Practice Nurse. 2005 Sep 9; 30(4): 44-6. Siobhan McFeely explores clinical governance and offers some practical examples of how the new practice nurse can translate this into daily practice. Newall, R. Clinical effectiveness and clinical effectiveness in Nursing: making a difference through a recognition of the importance of dissemination. Clinical Effectiveness in Nursing. 2000 Sep; 4:91 Pateman, B. Venning, P. Johnson, S. Practice nurses sources of clinical support: observation from a citywide survey. Clinical Effectiveness in Nursing. 2001 Dec; 5:168 Peak, M. Burke, R. Ryan, S. Wratten, K. Turnock, R. Vellenoweth, C. Viewpoint. Clinical governance - the turn of continuous improvement? Clinical Governance: An International Journal. 2005; 10(2): 98-105. To provide an overview of a model for clinical governance in the National Health Service that incorporates continuous improvement and innovation as a core theme. Design/methodology/approach-The paper considers the core functions of clinical governance and how these are related to established structures and roles within the modern NHS. A case study approach is used to describe the implementation of a theoretical model in a large teaching NHS Trust., Findings-A clinical governance cycle is described that comprises three functional domains: accountability, assurance, and innovation. For each domain there is a definable outcome and a key role. Critical success factors for implementation of the model are described. Originality/value- This paper introduces a new model for clinical governance that focuses on continuous improvement. The paper will be of particular interest to managers and lead clinicians responsible for the development of robust systems for clinical governance and modernisation in the NHS. Stanton, P. The role of an NHS board in assuring the quality of clinically governed care and the duty of trust to patients. Clinical Governance: An International Journal. 2006; 11(1): 39-49. To provide an overview of the change to NHS Clinical Governance Support Team's Board Development Programme. Design/methodology/approach-The background to the programme, the methods adopted by the Board Team and lessons learned are outlined. Commitment and active support at Board and senior levels are known to be essential for organisational change and, in order to help translate aims into strategic priorities and to implement these into improved services, the Clinical Governance Board Support Team was formed in 2000 as part of the overall NHS Clinical Governance Support Team (CGST). Its members provide advice and support to NHS personnel who are involved in improvements to health care services. Findings-The team worked initially with Boards of acute NHS Trusts and later with Primary Care, Ambulance and Mental Health Trusts. Among the lessons learned from their own work and the increasing body of research-based evidence is the importance of the leadership role of the Board in fostering a positive culture of change, enthusing and empowering staff. Other factors are the effectiveness of communication with external organisations, scrutiny of all points of contact with users of the services and involvement of users-patients and carers-at all stages. The Team evolved during the programme, strengthening its clinical base and introducing patients and carers as associates. In order to meet demand and increase capacity of the Team, learning materials have been developed and these and their experiences widely disseminated. An example of success is demonstrated by the progress made by a pilot cohort of Primary Care Trusts. Originality/value-This review summarises the aims, objectives and progress of the work of the Board Development Programme. eLearning eLearning is training delivered on a computer, whether this is via CD-ROM, on a network or over the Internet. All libraries in North Glasgow are all branded learndirect centres, except the Beatson Oncology Library, where you can complete a variety of courses. These courses can also be accessed from home or your local library These courses are free of charge and you can register online at www.nhsggc.org.uk/librarayservices or simply by filling out a form at your site library. For more details on eLearning opportunities, please contact: Susan Paterson eLearning Advisor susan.j.paterson@northglasgow.scot.nhs.uk 0141 211 1239 (*21239) There are 100s of courses available including: European Computer Driving Licence (EDCL), which tests your ability in Microsoft Office packages and is recognised all over Europe. Life and Work Skills Health and Safety Information Technology Get Ahead Get Ahead aims to help employees with improving their reading, writing and numbers skills. One to one sessions can be arranged and the service is completely confidential. For more information please call the coordinator for an informal chat. Debbie Thompson (Glasgow Royal Infirmary) 0141 211 1239 (*21239) Contact Us Glasgow Royal Infirmary Michelle Kirkwood Cliniacl Effectiveness Librarian GRI Library Manager GRI Library Tel: 0141 211 4760 (*24760) michelle.kirkwood@northglasgow.scot.nhs.uk Western Infirmary Shona McQuistan Library Manager Western Infirmary Library and eLearning Centre Tel: 0141 211 2472 (*52472) Shona.McQuistan@northglasgow.scot.nhs.uk Stobhill Hospital Chloe Stewart Library Manager Stobhill Library and eLearning centre Tel: 0141 201 3357 (*13357) Chloe.Stewart@northglasgow.scot.nhs.uk Beatson Oncology Centre Alison McEwan BOC Library G Block, Western Infirmary Tel: 0141 211 1917 (51917) Alison.mcewan@northglasgow.scot.nhs.uk Gartnavel General Hospital Amanda Wright Library Manager Gartnavel General Hospital Library and eLearning Centre Tel: 0141 211 3013 (*53013) Amanda.Wright@northglasgow.scot.nhs.uk