1 Institutional Effectiveness Report Academic Year 2008-2009 Lynn Kennedy, MSN, RN Assistant Professor of Nursing Sylvia Lufkin, EdD, RN Chair, Department of Nursing May 29, 2009 Mission and Goals Vision Statement The Department of Nursing seeks to be a center in the Pee Dee for holistic care, which guides scholarship, leadership, and evidence based practice. Mission Statement The Francis Marion University Department of Nursing prepares graduates to function competently as caring professional nurses in a variety of healthcare settings. The program endeavors to inculcate in the student the value of lifelong learning. The program prepares students to apply for graduate study. Outcome Objectives The baccalaureate program in nursing prepares the graduate to: 1. Utilize the liberal education courses as the cornerstone for the study and practice of professional nursing. 2. Incorporate the knowledge and skills in leadership, quality improvement, and patient safety in the provision of high quality health care. 3. Provide safe, effective, compassionate care to all individuals and groups across the lifespan based upon the principles and models of evidence-based practice with a basic understanding of the research process and the ability to retrieve, evaluate, and synthesize evidence in collaboration with healthcare team members to ultimately practice in a manner that improves patient outcomes. 4. Incorporate information management, patient care technologies, and communication devices in providing safe and effective patient care. 2 5. Incorporate information on healthcare policies, including financial and regulatory, directly and indirectly influencing the nature and functioning of the healthcare system in professional nursing practice. 6. Demonstrate effective interprofessional communication and collaboration through verbal, nonverbal and written communication skills to practice individual accountability, patient advocacy, conflict resolution principles, and teambuilding strategies. 7. Integrate knowledge and skills derived from the physical sciences, bio-psychosocial sciences, humanities, and nursing in the provision of holistic care to individuals, families, groups, communities, and populations across the lifespan with a focus on health promotion, disease and injury prevention. 8. Demonstrate and utilize principles of legal ethical core values of professionalism with the application of professional values of altruism, autonomy, human dignity, integrity and social justice in the delivery of care to all clients across the lifespan. 9. Utilize the roles of provider of care, manager /coordinator of care and member of the profession in developing and providing safe effective compassionate care to all clients across the lifespan with diverse multicultural needs. This includes but is not limited to cultural, spiritual, ethnic, gender and sexual orientation to diversity. Assessment Activities The institutional effectiveness assessment for the Department of Nursing has been based in: 1. Annual review of departmental mission, goals, philosophy, conceptual model, and program outcome objectives. 2. Review of the departmental strategic plan and review of progress in the implementation of that plan. 3. Analysis of the requirements for accreditation by the National League for Nursing Accrediting Commission. 4. Development and implementation of program exit evaluation tools. 5. Evaluation of RN-BSN program progress. 6. Implementation of community service projects and increased professional development of students and faculty. 7. Continuing interest in the MSN program and planning for that program. 8. Development of time line for the National League for Nursing reaccreditation process. 9. Evaluation, development and implementation of use of clinical agency evaluation tools. 3 10. Development and implementation of a Progression Policy that will utilize nationally normed standardized tests. 11. Growth of a Department of Nursing Alumni Association. 12. Continued solicitation of funds for Human Simulators to enhance the student’s clinical experience and critical thinking ability. 13. Development of the server within the Department of Nursing to enhance faculty’s access to policy, procedures, manuals, and course materials. Results and Evaluation 1. The mission, goals, philosophy and conceptual model of the department were reviewed and affirmed by faculty. 2. The departmental strategic plan was reviewed. The faculty reviewed the strategic plan and noted acceptable progress in the following areas: Objective 1: To increase the number of BSN graduates in the Pee Dee Admitted 53 students in Fall 2008 and 20 Spring 2009 Additional faculty has been recruited Improving the quality of adjunct faculty Visiting clinical facilities in the Pee Dee to obtain contracts for clinical rotations. (Manning and Wilson Senior Care). Objective 2: Implement the RN-BSN program: Admitted 14 students in the Fall 2008. Have enrolled 24 for Fall 2009. Student satisfaction with the program is excellent. Developed a relationship with Northeastern Technical College to work with faculty and students in their program to provide for as seamless as possible entry into the RN – BSN program. Objective 3: Develop a plan for implementation of a Masters level nursing education program. Proposal for MSN program to be completed by November 2009 Objective 4: Strengthen student and faculty in the Student Nurses Association The Student Nurses Association has grown in numbers and in effort during this year. A group of students participated in the American Heart Association Walk and Relay for Life. Several students attended the SCSNA Leadership Conference Collected personal care items for Pee Dee Coalition Collected food items for the Mercy Clinic in Florence, S.C. and the Darlington Free Clinic. 4 Participated in collection of books for the Literacy Program. Objective 5: Mentor graduate and undergraduate nursing students into nursing education role. No graduate mentorship this year Five faculty accepted for Doctoral study 3. The department tests students at the completion of each clinical course beginning in the first semester and in NURS 305: Nursing Pharmacology using the nationally normed standardized examinations. Students are counseled if they are unsuccessful in obtaining the national composite score and provided a remediation plan. Once the remediation has been successfully completed the students are re-tested and if the student does not achieve the national composite score/percentile, they are identified as being high risk for not passing the required Exit Examination, not passing the NCLEX-RN and not being endorsed by the Department of Nursing to sit for the NCLEX-RN and must complete additional remediation prior to entering NURS: 406 Synthesis: Knowledge Practicum. Four students were not allowed to graduate in May 2009, since their performance on the standardized test did not meet the national composite score/percentile. They will remediate and retest by the June, 2009 with goal of August graduation. (All were successful on retesting before June 1, 2009) Testing will be done at the completion of each clinical course in an effort to identify student problems early in the curriculum and to retain students who may be salvageable. In reference to poor (although improved) Board scores the faculty studied opportunities for improvement. The faculty obtained consultation from Dr. Betsy McDowell, author of the KATTS Model, which has been used in other nursing programs to improve Board performance. The model emphasized knowledge acquisition, test taking skills and control of test taking anxiety. The KATTS’s model was implemented in NURS: 406: Synthesis and Knowledge Practicum and resulted in scores in 950 and higher range, which was the best performance thus far our program. Implementation in all nursing courses will begin Fall 2009. Seniors are tested four weeks before the end of the last semester of the senior year using standardized normed examinations. Students are counseled if they are unsuccessful in obtaining the prescribed national composite score/percentile and provided a remediation plan. Once the remediation has been successfully completed the students are re-tested and if the student does not achieve at the national composite score/percentile, they are counseled and assigned additional remediation which involves intense study in any area identified as an area of improvement. In addition, these students, at their own expense, must complete an approved NCLEX-RN Review Course and complete one or two additional Comprehensive Exit Exams course at a prescribed national composite score/percentile in order to have the Department of Nursing endorse the student to sit for the NCLEX- RN Exam. 5 Data from these examinations are used to identify areas that will improve the curriculum. As a result of this data, the need to thread pathophysiology, pharmacology, geriatrics, nutrition, as well as bioterrorism throughout the curriculum was identified and implemented. 6. Beginning in Spring 2009, surveys will be sent to affiliating agencies to assess their evaluations of the program. Faculty reviewed the Exit Interview Survey results in August 2008 and needs identified. These results were given to the DON curriculum and program evaluation committees for analysis. Recommendations for changed were brought to faculty for consideration and adoption. 8. Continue to seek funding for the purchase of human simulators. Student Knowledge, Skills, Attitudes, and Opinions Data from exit interviews with seniors will be complied and the results shared with the faculty at the beginning of Fall 2009. From these results, the faculty will be able to identify areas of improvements as well as areas of strength. The need to update the Checklist for the Arts and Sciences was identified in order to keep track of the student throughout the nursing program. Data from each course evaluation to be used to evaluate the effectiveness of theory and clinical resources in meeting the end of the program objectives. Primary Issues Identified During 2008-2009 with Review Actions Taken Issue of Major Concern Poor results on 2008 NCLEX-RN Exam Action Taken Response to the Board of Nursing included: In progress: Spring 2009 The faculty set aside a block of time at the end of the semester to work on curriculum. a. Five faculty attended the NLNAC Self Study workshop in April 2009. Work has begun on curriculum review. 6 b. THREADS work sub-group examined the curriculum to insure that the identified core concepts were integrated appropriately throughout the curriculum. c. A significant change in our curriculum is in the reallocation of semester hours to provide an additional medical surgical course. This change will become effective in the Fall 2009 and will assure that our students are exposed to medical-surgical nursing in every semester of the curriculum. d. We are working with the Psychology Department to analyze data on our students in an effort to pinpoint variable(s) that will assist us in making targeted improvements in admission criteria and/or aspects of the program. Our preference is to deny student admission or to counsel students out of the program when they do not possess the necessary characteristics to be successful in the program and/or on the NCLEXRN. As we identify variables that appear to be sentinel indicators of success, we will share those with our colleagues who may be experiencing some of the same struggles. 7 We hope to identify other data that we should be collecting on student applicants in order to make the best decisions possible regarding students who should be admitted or denied admission to the program. e. All faculty completed a NCLEX test item writing course. f. Spring 2009 the faculty implemented the KATTS framework with the expectation of improving outcomes on the NCLEX-RN. We have found that a number of our students complain of having difficulty with testing and particularly with Standardized testing. Although we have sent the students to our counseling and testing services for help, we believe that a more consistent approach in preparing every student in test taking skills and anxiety management will prove beneficial. This model has been researched and demonstrated to increase success on the NCLEX-RN. It emphasizes knowledge (classroom content), academic drilling (at least 30004000 questions), and anxiety management on testing. Dr. Rebecca Lawson, Director of Counseling and Testing assisted 8 with the test taking anxiety management strategies by conducting classes for all current nursing students and full time faculty. All students were required to purchase a textbook on test taking strategies. This content will be included in NURS 303: Professional Nursing and Nursing Practice beginning Fall 2009. Dr. Lawson lectured to the Senior Class on specific test taking techniques for the NCLEX-RN examination. Also provided several methods to control stress and anxiety as it relates to theory and test taking. Betsy McDowell of Newberry consulted with faculty on March 6, 2009 on the implementation of the KATTS Model. Dr. Cheryl Lane, School of Education taught sessions on test taking strategies to all students and faculty. This content will be included in NURS 303: Professional Nursing and Nursing Practice beginning Fall 2009. Students were required to complete 4000 NCLEX-RN style questions in NURS 406: Nursing Knowledge: 9 Synthesis Practicum in Spring 2009. In addition, the students completed weekly NCLEX-RN questions in NURS 405 Leadership and Management. Senior students were tested every week with 25 questions on HESI topics. Also required to complete all discussion questions in the HESI review book. Students had to defend why the answer in the book was correct. This helped to develop their critical thinking skills. Senior level students did tutoring for any student on test taking strategies. g. Converting from the HESI standardized tests to ATI standardized, this will allow students to have practice tests and a detailed remediation plan that is tailored to each individual student. Remediation and retesting are mandatory for successful completion of the course. ATI service features are practice tests, online testing with instant feedback with correct rationales, audiovisual media related to specific topics, and proctored 10 h. Revising and tightening the current progression policy in order to establish benchmarks for progression in all clinical courses, as well as in NURS: Nursing Pharmacology and other specialty courses. i. Test reviews on all unit tests are conducted in each course. j. Faculty development in teaching strategies was arranged through the School of Education. Drs. Tom Sawyer and Steve Taylor worked with full time and adjunct faculty to improved teaching skills. In the first two years, we sent four less experienced faculty to AACN workshops for novice faculty. k. Held back on endorsements for 4 Seniors who did not meet the normalized score set for the HESI. These students had to do extensive remediation after the semester ended and meet the established benchmark before they would have the Inc removed and the course grade assigned and to receive endorsements to sit for the NCLEXRN. 11 Lack of Nursing Faculty on College Committees Lack of tenured Nursing Faculty Lack of Human Simulator WEB Site Development Faculty Needs Have nursing faculty names placed on ballots. One faculty member serves on the IRB Committee. Tenure eligible faculty continues to prepare dossiers. Working with the Foundation Office to visit clinical agencies and enlist support for the purchase of a Human Simulator. Working with Computer Resources to update the WEB site. As the program continues to grow will need to add additional FTE faculty and rely on fewer contract adjunct faculty. Medical Surgical Faculty will begin in the Fall 2009 to work with adjunct faculty in their perspectives courses to insure continuity and adherence to policies, procedures, careplans, and the utilization of clinical hours.