WebNet Warehouse
Safety Guide
CORPORATE
September 2007
First Edition
Corporate Office:
Suite 103 – 2760 Trethewey Street
Abbotsford, BC, CANADA V2T 3R1
Phone: 604.557.9559 ♦ Fax: 604.557.9558
Technical Office:
Suite 1 – 3180 262nd Street
Aldergrove, BC, CANADA V4W 2Z6
Phone: 604.755.3566 ♦ Fax: 604.755.3567
F OR D ISTRIBUTION B Y W EB N ET G LOBAL C OMMUNICATIONS L TD .
Warehouse Safety Guide
© WebNet Global Communications Ltd.
Disclaimer: Advice and information contained in this guide has been presented for general
educational purpose and to increase overall safety awareness. It is not intended to be legal,
medical, or other expert advice or service; and, should not be used in place of consultation
with appropriate professionals. The information provided is intended to be accurate and
helpful, but it should not be considered exhaustive. WebNet Global Communications Ltd.,
its’ trustees, officers and employees, specifically disclaim all responsibility for any
liability, loss, injury or risk which is incurred as a direct or indirect result of the use of any
of the material or services forthwith.
Published:
Updated:
Applies to:
Author/Editor:
Reviewed by:
September 2007
First Edition
Warehouse Safety Guide
Bev Funk
Brad McConnell
WebNet Global is a trade name of WebNet Global Communications Ltd.
© 2007 WebNet Global Communications Ltd. All Rights Reserved.
TABLE OF CONTENTS
WAREHOUSE SAFETY GUIDE .....................................................................................................1
Introduction ..................................................................................................................................................................1
Getting Started ..............................................................................................................................................................1
Safety Tips for Supervisors .............................................................................................................................................2
Hazard Control Responsibilities ...................................................................................................................................2
Supervisor Responsibilities...........................................................................................................................................2
Employee Responsibilities ............................................................................................................................................3
Job Demands – Orientation Training ............................................................................................................................4
Ergonomic Training for New Employees .....................................................................................................................5
Work Safe Components ................................................................................................................................................6
Elements of On-the-Job Safety .......................................................................................................................................7
Basic Rules of Safety ....................................................................................................................................................8
General Safety Tips for Lifting .....................................................................................................................................9
Safety Risks ..................................................................................................................................................................9
Unloading Pallets ........................................................................................................................................................10
Layer-by-Layer ...........................................................................................................................................................10
Pyramiding..................................................................................................................................................................10
Taking Shortcuts .........................................................................................................................................................12
Unexpected Exertions .................................................................................................................................................13
Holding Objects While Lifting ...................................................................................................................................13
Skipping Break Periods ..............................................................................................................................................14
Using Improper Footwear ...........................................................................................................................................14
Repetitive Motion Injury ..............................................................................................................................................15
Work Practice to Prevent Ways RMI’s .......................................................................................................................15
Definitions of Ergonomics: .........................................................................................................................................16
Industrial Ergonomics .................................................................................................................................................17
Common Hazards and Safety Tips ..............................................................................................................................18
Transferring Weight....................................................................................................................................................18
Hand Tool Use ............................................................................................................................................................19
Vibration from Tools ..................................................................................................................................................19
Common Equipment Usage ........................................................................................................................................20
Guidelines for Safe Use ..............................................................................................................................................20
Body/Hand/Arm Vibration .........................................................................................................................................21
Proper Lighting ...........................................................................................................................................................21
Air Quality ..................................................................................................................................................................22
Workplace Noise ........................................................................................................................................................23
Working in the Heat....................................................................................................................................................24
Controlling Heat Stress ...............................................................................................................................................24
Heat Stress Hazards ....................................................................................................................................................25
Working in the Cold ...................................................................................................................................................26
Equipment Design ......................................................................................................................................................26
Surveillance and Monitoring ......................................................................................................................................26
Emergency Procedures ...............................................................................................................................................26
Clothing ......................................................................................................................................................................27
Face and Eye Protection .............................................................................................................................................28
Workplace Hazardous Material Information (WHMIS) ...........................................................................................29
Infection from Blood and Body Fluids .......................................................................................................................30
Wash Hands Guideline ...............................................................................................................................................30
First Aid & Work Safe BC............................................................................................................................................31
First Aid Procedure .....................................................................................................................................................31
Safety Inspection............................................................................................................................................................33
Purpose .......................................................................................................................................................................33
Aspects to Examine ....................................................................................................................................................33
Workplace Elements ...................................................................................................................................................33
Inspection Report ........................................................................................................................................................34
Equipment Inventory ..................................................................................................................................................34
Chemical Inventory ....................................................................................................................................................34
Checklists....................................................................................................................................................................34
Reports ........................................................................................................................................................................34
Inspection Schedules ..................................................................................................................................................35
Summary of Inspection Information Requirements ....................................................................................................39
Accident Investigation and Reporting .........................................................................................................................40
WebNet Global Communications Ltd.
Warehouse Safety Guide V.1
Warehouse Safety Guide
Introduction
Our goal is to encourage and educate WebNet Global warehouse employees to conduct
themselves in the safest manner possible. Our intent is to continually upgrade our safety
program, do site inspections, advise management of any deficiencies, and generally
maintain our warehouse in the safest manner possible.
This guide has been designed and written as a practical workplace training and reference
tool. It is our goal to use direct and understandable text that will include safety tips,
charts, diagrams, checklists, and illustrations to aide and assist with safety issues.
Getting Started

Health and safety laws are meant to protect you

By law your employer must provide you with a safe and healthy workplace

It is your supervisor’s responsibility to make sure that you understand the safe
way of completing your work

Working safely is your responsibility

You must use personal protective equipment required by your employer, follow
safety procedures required in your area and report any hazardous conditions that
you are aware of

If you think a task is dangerous for you or your co-workers, you have the right to
refuse to do that job until it can be done safely

You must report to your supervisor your intention to refuse dangerous work

Recognize workplace hazards

Prevent accident and injury

Follow safe work practices

Select and use proper Personal Protective Equipment (PPE)

Understand duties and rights based on occupational health and safety legislation
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Warehouse Safety Guide V.1
Safety Tips for Supervisors
Hazard Control Responsibilities
1. Identify potential hazards through regular inspections and either eliminate or
control the hazards without delay.
2. Remedy any workplace conditions that are hazardous to worker health or safety.
3. Develop written safe work procedures.
4. Encourage workers to express concerns and suggest improvements on health and
safety issues.
Supervisor Responsibilities
1. Ensure the health and safety of all workers under their direct supervision.
2. Know the local requirements and legalities for the work being supervised and
ensure compliance.
3. Train all employees in all known or foreseeable health and safety hazards where
they work.
4. Consult and cooperate with safety committee members and local prevention
officers.
5. Ensure required protective equipment is properly used, maintained, and inspected.
6. Investigate unsafe conditions reported to them and ensure that corrective action is
taken without delay.
7. Spend more time explaining the job and provide training to new workers.
8. Set and explain safety rules and ensure everyone follows them.
9. Ensure all hazards are explained and complete job-specific safety training is
provided before the work is assigned.
10. Explain the importance of prompt reporting of unsafe conditions and health and
safety concerns. Ensure they know it is a priority for you and tell them how to
report the hazard so you can act on it immediately.
11. Make yourself available to answer questions and provide advice.
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Warehouse Safety Guide V.1
12. Lead by example: wear required protective devices and always reinforce safety on
the job.
13. Establish and maintain open lines of communication.
14. Treat employees with respect and involve them in your organization's safety
program efforts. Lack of consideration or respect for their safety and well–being
creates poor employee morale and distrust.
15. Establish an 'Employee–Reporting System' to empower supervisors and
employees to report and stop unsafe acts or conditions at all times in all areas.
16. Post a copy of your Safety Mission/Policy Statement where it will be visible to all
employees.
Employee Responsibilities
1. Cooperate with the safety committee or local regulatory officers and any other
person carrying out OHS duties.
2. Learn and follow safe work procedures.
3. Be alert to hazards and report to supervisor or employer.
4. Use protective clothing, devices, and equipment provided.
5. Perform work in a safe manner.
6. Do not perform duties while impaired by alcohol or drugs.
7. Inform supervisor if taking medication that may affect reflexes and judgment.
8. Refuse to do work that that would create an undue hazard to the health and safety
of any person.
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Warehouse Safety Guide V.1
Job Demands – Orientation Training
In accordance with warehouse training we will be providing information, instruction, and
supervision to protect the health and safety of workers. Our supervisor will have the
general duty to advise warehouse employees of potential or actual dangers to their health
or safety of which they are aware, and where necessary provide written instructions as to
the measures and procedures to be taken for the protection of workers.
Orientation is an important component to reducing injury and illness in the workplace.
Statistics highlight that in the first 3 months of employment, employees suffer a large
number of work related injuries that could have been prevented. This emphasizes how
important orientation training is to prevent and minimize unnecessary occupational health
and safety risks.
Benefits of orientation training include:

Increased awareness of health and safety hazards of the job

Helps to meet legislative requirements

Increased onboarding efficiency

Reduction of high-risk potential injuries, especially to young employees, seasonal
new/transferred or re-hired employees
The type of training for occupational health & safety relies on the following criteria:
1. The nature of the job - does it require general training or is it job specific?
a. General Training - focuses on department functions, reporting structures,
relationships with other departments, standard operating procedures and reporting of
hazards.
b. Specific Training - focuses on the safety and health hazards of the job and safe
working practices procedures and precautions, as well as the use, care, and
maintenance of personal protective equipment.
2. Training will be based on previous work or job experience.
3. Another consideration may be age (for example, young workers may require additional
training).
4. It may also have a foundation established on previous training within the company.
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Warehouse Safety Guide V.1
Ergonomic Training for New Employees
Newly hired employees may not recognize ergonomic hazards or understand effective
techniques used to minimize these hazards.

We will provide general ergonomics training and work-task specific training at
the time of new-hire orientation to explain risk factors and proper work
techniques to minimize these hazards.

We will have an open policy wherein new employees can ask about proper and
most efficient methods to perform their tasks.

We will explain medical management system to new-hires. It is important for
employees to understand how to report an injury and how the company prefers its
employees to seek medical attention.
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Warehouse Safety Guide V.1
Work Safe Components
Warehouse work involves a wide range of tasks and therefore a wide range of health and
safety hazards. Here are some general injuries and illnesses to be aware of:

Cuts and amputation from the use of knives, cutters, saws, packaging tools, and
materials

Burns from contact with live electrical conductors or hot equipment engines

Crushing injuries from material handling equipment and processes

Electric shock or electrocution from power tools, defective switch panels,
accidental contact with electric power lines, or cleaning of equipment that hasn’t
been turned off

Slips and falls from slippery or cluttered floors or inadequate lighting

Soreness and loss of function of wrists and arms due to repeated awkward
movements or vibration, or working in one position for a long time

Back pain from lifting heavy or awkward loads and using awkward posture

Itching, swelling, redness of skin for temperature extremes, physical abrasion,
exposure to detergents or cleaning solutions

Allergies and skin disorders from contact with metals and contaminated packages,
inhalation of dusts and plant material

Illness due to exposure to chemicals and pesticides, or contact with packages
contaminated with biological infectious materials such as animal droppings

Carbon monoxide poisoning from internal combustion engine emissions due to
poor vehicle maintenance and inadequate ventilation

Battery charging hazards from electric powered forklifts and other battery
powered equipment
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Warehouse Safety Guide V.1
Elements of On-the-Job Safety
1. The right way is the safe way of doing your job. Follow instructions. If you don’t
know ask.
2. Know potential hazards in your work and ways of working safely to prevent such
hazards.
3. Know safety rules for specific jobs and be able to explain these rules to fellow
workers.
4. Follow emergency procedures in case of fires, medical emergencies, and need for
rescue personnel.
5. Report all injuries including minor scratches, cuts, burns, slips and falls. Your
employer needs to know, in order to take corrective action to prevent future
injuries. Follow procedure for reporting injuries.
6. Know where emergency equipment is located, such as fire extinguishers and
eyewash stations.
7. Use personal protective equipment as required by employer. Equipment can
include, but is not limited to, safety glasses, hearing protectors, respirators, safety
boots, hard hats, gloves, and face shields.
8. Learn special safety procedures for specialized work.
9. Follow electrical safety rules when using electrical equipment, grounding portable
electrical tools, and working near overhead power lines.
10. Know how to protect yourself when working outdoors in very cold or hot weather
or in direct sunshine (UV Rays).
11. Perform circle checks when mounting equipment or vehicles.
12. Lock out and tag energy sources (electrical, mechanical, hydraulic, pneumatic,
chemical etc.) of all machinery and equipment under maintenance or repair.
13. Report unsafe practices and unsafe conditions.
14. Wear clothing that is appropriate to the tasks you perform. Do not wear loose
sleeves, cuffs, rings, bracelets, or anything else that may get caught in moving
machinery and cause injury.
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Warehouse Safety Guide V.1
Basic Rules of Safety
1. Know the location of all fire extinguishers. If there is more then one type of
extinguisher know which extinguisher contains the right fire-fighting agent for
each type of fire:
a. Class A – wood and paper products
b. Class B – Flammable liquids
c. Class C – Electrical Equipment
2. Always where eye protection when necessary.
3. Always clean up debris, it can be slippery and/or dangerous.
4. Don’t use screwdrivers as chisels or pry bars.
5. Never carry sharp tools in your pocket.
6. Wear suitable clothing - remove or fasten loose clothing, neckties, or jewelry.
7. Roll loose sleeves to elbows.
8. Don’t work with oily or greasy hands.
9. Plan your work before you start; for example, if you are cutting a large piece of
wood, ask for help before you start cutting (do not wait until you are in trouble).
10. Secure all small work and short work in a vise or with a clamp.
11. Do not pry or hammer with a file, as it may shatter.
12. Securely fasten long hair or hair styles that could create a hazard or wear a hair
cover.
13. Handle all sheet metal carefully. A metal edge can be as sharp as the tool which
cut it.
14. Handle sharp edged tools and pointed tools with care. Carry pointed tools with
the points down. Carry all tools so they do not pose a danger to people close.
15. Report any equipment that does not seem to work properly.
16. Report all injuries, no matter how slight, when they occur. Even if it does not
seem serious, it can become infected days later if not properly treated.
17. Wear the proper safety equipment for the job.
18. Keep aisles clear. Do not leave extension cords where someone could trip over
them. If they must go across an aisle, fasten them to the floor.
19. Place oily rags and other combustible materials in approved metal containers.
20. Always cut away from yourself when you use chisels and other edged tools.
21. Do not distract or crowd around people while they are working.
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Warehouse Safety Guide V.1
General Safety Tips for Lifting

Wear safety shoes and gloves

Warm up (stretch your muscles) before lifting

Minimize manual lifting

Design the workplace to avoid lifts or transfers

Use mechanical aids such as hoists and transfer tables

Know the weight of an item which you plan to lift

Get help for heavy or bulky items

Grip with the whole hand, not just the fingers

Remember the palms of the hand have the greatest gripping area and strength

Avoid grasping areas near pinch and shear points or the ends of long items

Keep the load close to your body

Face in the direction of the lift to avoid having to turn as the final action of a lift

Let your legs do the lifting, not your back

When turning, use your legs and your feet

Limit lifts to the range between your wrists and your shoulder

Plan before lifting: anticipate distance, stairs, ramps, and obstacles; plus, know
where to set the load down

Plan for clearance to avoid getting pinched hands or fingers

Place items on blocks or shims on flat surfaces to avoid getting pinched fingers

Do not lift with wet or oily hands

Do not turn by rotating at the waist or bending sideways at the waist

Do not attempt to lift heavy items if you are not in good physical shape or do not
lift regularly. If necessary, get help or use a mechanical aid

Do not attempt to jerk an item off a surface to raise it

Do not drop an item to put it down, slide it onto a surface and gradually release it
Safety Risks

Back injury

Muscle and joint injury of the hands, shoulders, and waist

Strains, sprains, slips and falls
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Warehouse Safety Guide V.1
Unloading Pallets
Employees may encounter many racking situations in the typical warehouse and often
depalletize in ways that expose them to unnecessary stressors. Depalletizing is where
material is removed from a pallet where it has been stacked, usually in multiple layers.
There are two common techniques of depalletizing: layer-by-layer and pyramiding.
Either technique may be used depending on racking and product types.
Layer-by-Layer
With this technique, remove all cases from
first layer before the cases from the next
layer are removed.
This requires
employees to reach to the back of a
palletized load and pull an item forward.
This process moves the load closer to the
body prior to lifting, but it can also create
back and shoulder hazards. Also, weak or
small handles, stacks above shoulder
height, or cases that do not slide easily can
stress the shoulder, back, and knee during
reaching and pulling motion.
Bending required to reach boxes
Pyramiding
In the pyramiding technique cases are
removed in a diagonal pattern from the top
front to the rear back. This technique is
preferred when weight, size, and handle
types are like those mentioned above.
In these situations the employee can limit
forward reaching and pulling by moving
closer to the load and lifting the closest
container.
Pyramiding is not suggested if the pallet is
unstable or in an area with little clearance
space for employees. Many of the new
racking systems, such as the push-back
model, are elevated on slides and tightly
packed into a pick slot.
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Bending required to reach boxes
WebNet Global Communications Ltd.
Warehouse Safety Guide V.1
These configurations limit stability and accessibility, forcing employees to reach
considerable distances across empty portions of the pallet to access and lift loads. Even
lighter loads can create considerable stress to the shoulder, back, and knee when held
away from the body. Therefore, an appropriate selection should consider the nature of
the load, the weight of the load, and the type of racking system used.
Employees should generally use a layer-by-layer technique in push-back racking systems
where employee access is limited, and pyramiding creates longer reach distances.
Examples best suited for layer-by-layer depalletizing are:

Boxed product, preferably with handles or cutouts

Lighter boxes that slide fairly easily

Product stacked below shoulder height (measured with the pallet on the rack)
A layer-by-layer approach can be made easier using the following methods:

Use a hook to pull product from the back of pallets, allowing the arm to stay
closer to the body, and reducing stress to the shoulder

Order product with slip sheets between the layers to facilitate sliding

Order products in boxes rather than bags. Boxes are easier to slide than bagged
product and boxes are usually packaged in smaller quantities so the overall
package is lighter

Place a slip sheet made of low friction material on partially emptied layers to
facilitate sliding of product from the back of the pallet

If a push back system is to be used with a pyramiding technique, equip it with a
positive lock mechanism such that the pallet is held firmly in place and can not be
pushed backward if an employee steps on it. This will allow employees to place
one foot on the pallet to improve access and limit reaches

If you are unsure of technique ask and then tag slots as to what type of technique
should be used

Develop systems so employees keep product that has to be lifted closer to the
body, minimizing reaches and torso bending
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WebNet Global Communications Ltd.
Warehouse Safety Guide V.1
Push-back Rack System
Taking Shortcuts
Employees tend to reach across the pallet
with a load in the hand, rather than walk
around a pallet. This prevents keeping the
load close to the body and adds significant
stress to the shoulders and upper back.
Employee reaching with a load in hand.
Time limits should not force employees to use shortcuts like reaching across a pallet
instead of walking around the pallet for better access.
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Warehouse Safety Guide V.1
Unexpected Exertions
Even experienced employees will come
upon situations where they must perform
unexpected exertions. This can happen
when:

A box weighs more than expected

The box falls apart creating the
need to perform quick and
unexpected actions to save the load

Boxes stick together and additional
force is needed to separate the
boxes

Poor footing or slippage causes the
load to be supported in an
unexpected or awkward posture

Crushed, unstable boxes
Quick motions occur while holding
the load
Holding Objects While Lifting
Often an employee holds items while
selecting and lifting product. If employees
hold items while performing lifting tasks
their contact with the box is reduced.
This can lead to slippage and unexpected
exertions, which increases the chance of
injury to the back and shoulders.
One hand may exert more force than the
other, which can lead to uneven weight
distribution. This increases the chance of
injury to the back. The chance of straining
the tendons of the hand or forearm is also
increased.
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Lifting while holding
something in your hand.
WebNet Global Communications Ltd.
Warehouse Safety Guide V.1
Suggest using clipboard on the pallet jack to hold the object rather than having employees
hold the sheets in their hand while lifting.
Skipping Break Periods
Employees may work through their break periods if production standards are set too high.
Breaks are very important in a heavy, physical work environment. Without periodic rest
periods, the body may not have adequate time to rest and recuperate. Employees who
consistently work through their breaks are at a greater risk of musculoskeletal disorders
(MSDs), accidents, and reduced quality of work due to operating at higher fatigue levels.

Work rates that require employees to pick orders rapidly will benefit the
company, in the short run, by reducing the number of employees hired. However,
these benefits may be lost due to higher injury rates if work standards exceed the
capabilities of individuals. A competent work-time consultant can survey work
tasks and recommend an appropriate work rate.

Ergonomic improvements may not justify an increase in pick rates. The benefits
of reduced risk could easily be lost if rates are increased because the task appears
to be easier.

Incorporate a work ramp-up (break-in) period for new hires. Work rates set for
experienced employees may be too high for those that are new to this type of
work. It is common practice to allow a gradual ramp-up work rate for new hires
that increases production over several weeks, or until employees can work at the
same pace as experienced workers.
Using Improper Footwear
Employees are on their feet for long periods of time, possibly an entire shift. The leg
muscles continually support the body, which can cause fatigue. Employees work on hard
concrete surfaces, which can create contact trauma or tendon and muscle problems if
proper footwear is not worn.

Wear shoes with solid support, flex at the ball of the foot, and adequate padding
will maintain foot support and provide shock absorption against foot strike while
walking on hard concrete surfaces.

Use padded shoe inserts that support the foot and cushion against foot strike, if
necessary.

Shoes with non-skid soles are also important, particularly where surfaces are
potentially slippery.
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WebNet Global Communications Ltd.
Warehouse Safety Guide V.1
Repetitive Motion Injury
The Basics - What is a repetitive motion injury?
Injuries from such activities as word processing, scanning items or grasping tools are
called repetitive motion injuries. Repetitive motion injuries are caused by excessive and
repeated physical stress on the musculoskeletal system - the hands, wrists, elbow,
shoulders, neck, and back. These injuries often affect people who do repetitive types of
work.
A common list of repetitive motion disorders can include carpal tunnel syndrome,
bursitis, tendonitis, epicondylitis, ganglion cyst, tenosynovitis and trigger finger. A
discipline called ergonomics, designed to remove stresses from an employee's workspace
will help to reduce these injuries. Essentially, ergonomics is used to fit the person into
his or her environment in order to prevent repetitive motion injuries.
Simple advice such as leaving yourself enough room for a full range of motion, properly
adjusting your chair, positioning yourself correctly, and reducing the stress and strain
inherent to these injuries will help. An employee can also shake the hand, wrist or body
part that stiffens to help prevent problems.
Most people with repetitive motion disorders have a complete recovery and can avoid
future injuries by changing the way and frequency with which they perform repetitive
movements and the amount of time they rest between movements. However, as a caution,
know that left untreated, repetitive motion injuries can result in permanent injury and
complete loss of function. Therefore, always report injuries.
Work Practice to Prevent Ways RMI’s

Report symptoms right away

Increase work gradually in a new job

Reduce repetitions

Change positions

Adjust chair, work surface, keyboard, etc.

Pace yourself

Elbows at right angles to keyboard

Wrist as straight as possible

Pad corners, use cushioned tools
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Warehouse Safety Guide V.1
Definitions of Ergonomics:

The applied science of equipment design intended to maximize productivity by
reducing operator fatigue and discomfort.
When working in a sitting position there is no one single body position recommended for
sitting. Everyone can sit comfortably by adjusting the angels of the hips, knees, ankles,
and elbows. The following are general recommendations. Occasional changes beyond
given ranges are acceptable and sometimes beneficial.
Keep the joints such as hips, knees, and ankles
open slightly more then 90°.
Keep the upper body within 30° of upright
positions.
Always keep the head aligned with the spine.
Keep upper arms vertical to 20° forward.
Keep elbows at an angle between 90° and 120°.
Keep forearms between horizontal and 20° up.
Support the forearms.
Keep the wrists straight and aligned with the
forearms.
Place the working object so that it can be seen at
viewing angle of 10° to 30° below the line of
sight.
Keep shoulders low and relaxed.
Keep elbows tucked in.
Tuck chin in and do not bend forward when
looking down and forward.
Change
positions
recommended ranges.
frequently
within
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Warehouse Safety Guide V.1
AVOID:

Side bending

Forward Bending

Do Not Slouch

Do Not sit for more then 50 minutes at a time
Industrial Ergonomics
Warehouse work is strenuous and requires proper training and technique in order to
perform it safely. By lifting with your large, strong leg muscles instead of the small
muscles of the back, you can prevent back injuries and reduce lower back pain.
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Warehouse Safety Guide V.1
Common Hazards and Safety Tips
Transferring Weight
Use the following sequence of motions for moving heavy or bulky materials:

Reduce the load on your back by transferring weight.

Shift your body weight from one leg to the other.

Avoid twisting your back.
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Warehouse Safety Guide V.1
Hand Tool Use
The following suggestions for proper selection and usage of hand tools will help reduce
the likelihood of developing work-related musculoskeletal disorders in the hands, wrists,
and arms.

Maintain straight wrists

Avoid bending or rotating the wrists

Use bent hand tools where possible

Avoid static muscle loading

Reduce both the weight and size of tool where possible

Do not raise or extend elbows when working with heavy tools

Provide counter balance when working with weighted objects
Vibration from Tools
Vibrating hand tools or work pieces can transmit vibrations and depending on the
vibration level and duration factors, may contribute to Raynaud’s Syndrome or vibration
induced white finger disorder. These disorders show a progression of symptoms
beginning with occasional or intermittent numbness or blanching of the tips of a few
fingers to more persistent attacks, affecting greater parts of most fingers and reducing
tactile discrimination and manual dexterity. If you experience any of these symptoms,
report to your direct supervisor.
The following recommendations can help reduce hand-arm vibration syndrome:

Use gloves

Select power tools with anti-vibration properties

Use handle coatings that suppress vibrations

Limit friction on handles to reduce force requirements

Keep tools balanced and lubricated to minimize vibration

Job rotation – request more then one person to do a job that involves intense
exposure to hand-arm vibration
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Common Equipment Usage
Guidelines for Safe Use
1. Wear safety glasses or a face shield.
2. Use blades of the same weight and set at exactly the same height.
3. Ensure blade locking screws are tight.
4. Remove adjusting keys and wrenches before turning power on.
5. Disconnect the planer from the power supply before making any adjustments to
the cutter head or blades.
Secure Work
Support stock in a comfortable position
for doing the job safely and accurately.
Always disconnect power supply to
dump chips.
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Body/Hand/Arm Vibration
Whole-body vibration is experienced in any work condition that involves sitting,
standing, or lying on a vibrating surface. Excessive levels and durations of exposure to
whole-body vibrations may contribute to back pain and performance problems. If you
spend a considerable amount of your work day on a vibrating seat of floor and experience
any of the following signs or symptoms, contact your supervisor.

Blurred vision

Drowsiness and/or insomnia

Decrease in manual coordination

Lower back pain

Headaches or upset stomach
Proper Lighting
Proper workplace lighting is essential to doing good business:

It allows employees to comfortably see what they're doing, without straining their
eyes or their bodies

It makes work easier and more productive

It draws attention to hazardous operations and equipment

It helps prevent costly errors and accidents

Poor lighting can lead to visual fatigue and discomfort; in addition, to neck and
back pain if the worker adopts a poor posture (for example, if an employee
constantly leans forward to see the work)

Bright light sources behind the display screen can create contrast problems,
making it difficult to clearly see your work. Some possible solutions for this
hazard are to:

Use blinds or drapes on windows to eliminate bright light. Blinds and
furniture placement should be adjusted to allow light into the room, but
not directly into your field of view

Use indirect or shielded lighting where possible and avoid intense or
uneven lighting in your field of vision. Ensure that lamps have glare
shields or shades to direct light away from your line of sight
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Glare can also cause many problems. Direct light sources (for example, windows,
overhead lights) that cause reflected light to show up on the monitor make images more
difficult to see, resulting in eye strain and fatigue. To prevent this, one possibly could:

Place the face of the display screen at right angles to windows and light sources.
Position task lighting (for example, a desk lamp) so the light does not reflect on
the screen

Clean the monitor frequently, a layer of dust can contribute to glare

Use blinds or drapes on windows to help reduce glare

Use glare filters that attach directly to the surface of the monitor to reduce glare.
Glare filters, when used, should not significantly decrease screen visibility
Air Quality
Indoor Air Quality (IAQ) problems can be subtle and are not always easy to tell how they
affect people in the workplace. Therefore, if you and your co-workers start to feel unwell
within a few hours of starting the day and then feel better after leaving the building,
report to your supervisor. Reasons Indoor Air Quality problems may develop, if:

There is no outdoor air for the heating, ventilating and air conditioning systems

The temperature and humidity are not controlled well

Toxins present in the outdoor air enter the building

Impurities in the air such as dusts, fungi, molds, vapours and odours

Emissions from sources inside the building such as: vapours, gases, or dust

Carbon dioxide (CO2), tobacco smoke, perfume, body odours—from occupants

Dust, fibreglass, asbestos, gases etc. from building materials

Toxic vapours, volatile organic compounds (VOCs)—from workplace cleansers,
solvents, pesticides, disinfectants, glues

Gases, vapours, odours—off-gas emissions from furniture, carpets, and paints

Dust mites—from carpets, fabric, foam chair cushions

Microbial contaminants, fungi, moulds, bacteria —from damp areas, stagnant
water and condensate pans

Ozone—from photocopiers, electric motors, electrostatic air cleaners.
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Symptoms may include:

Your eyes, nose, and throat are dry and irritated

You have a hard time concentrating on mental tasks

You have a headache

You are fatigued and drowsy

Your sinuses are congested or you are coughing and sneezing

You are short of breath and may feel nauseous

Your skin is dry and itchy
Many of these symptoms are not specific to poor IAQ. They could also be due to other
health problems. However, it is still expected that any issues are reported so that they can
be followed up on.
Workplace Noise
Noise can be a major occupational hazard. Short term effects of noise exposure include
temporary hearing loss, stress, annoyance, difficulty in verbal communication, and safety
hazards. The primary long-term effects of noise exposure are permanent hearing loss.
Both short-term and long-term effects can be prevented by recognition, evaluation, and
control of noise exposure.
Noise (or sound) comes from objects that vibrate. Vibration can result from air flow,
high speed rotating machines, friction, or mechanical impacts involved in machine
operation. From the source, noise spreads out as a series of air pressure fluctuations
known as sound waves. The spread of sound waves for the source to other locations
occurs via the surrounding air or other media such as water and solids.
Employees need to report:
1. If noise is intrusive for a portion of the working day?
2. Do you have to raise your voice to carry out a normal conversation when about
2m apart for at least part of the day?
3. Do you use noisy powered tools or machinery for more than half an hour each day?
4. Do you feel you work in a noisy environment?
5. Is there chronic noise due to impacts: hammering, impact tools etc?
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In the event where it is necessary we will act to establish proper procedure to protect our
employees noise exposure safety and ensure that noise control is carried out, for example:

Can the work be done in some other quieter way?

Can we replace whatever causing the noise with something less evasive?

Can we purchase machinery and equipment based on less noise if required?

Can we keep noisy machinery and processes away from quieter areas?

Can we use barriers or screens to block the direct path of sound away from
employees?

Finally, we will make a record of what we will do in an action plan.
Working in the Heat
Working where it is hot puts stress on the body's cooling system. When heat is combined
with other stresses such as hard physical work, loss of fluids, fatigue, or some medical
conditions, it may lead to heat-related illness, disability, and even death. Heat exposure
can occur in the workplace and due diligence is required.
The human body is always generating heat and passing it to the environment. The harder
your body works, the more heat it has to lose. When the environment is hot or humid or
has a source of radiant heat (the sun) a body has to work harder to get rid of its’ heat.
Workers on medications or with pre-existing medical conditions may be more susceptible
to heat stress. These workers should speak to their personal physicians and if comfortable
their supervisor about work in hot environments.
Controlling Heat Stress
1. If the air is moving and it is cooler than your body, it is easier for your body to pass
heat to the environment.
2. The longer you work hard in the heat, the better your body becomes at adjusting to
the heat. If you are not used to working in the heat then take a week or two to get
used to the heat. If you have health problems or are not in good physical condition,
you may need longer periods of acclimatization.
3. Light clothing should be worn to allow free air movement and sweat evaporation.
4. Outside, wear light-coloured clothing.
5. In a high radiant heat situation, reflective clothing may help.
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Warehouse Safety Guide V.1
6. For very hot environments: air, water, or ice-cooled insulated clothing should be
considered.
7. Vapour barrier clothing, such as chemical protective clothing, greatly increases the
amount of heat stress on the body, and extra caution is necessary.
Heat Stress Hazards
Cause
Symptoms
Treatment
Prevention
Heat Rash
Hot humid environment;
plugged sweat glands.
Red bumpy rash with severe
itching.
Change into dry clothes and
avoid hot environments. Rinse
skin with cool water.
Wash regularly to keep skin clean and
dry.
Sunburn
Too much exposure to the sun.
Red, painful, or blistering and
peeling skin.
If the skin blisters, seek
medical aid. Use skin lotions
(avoid topical anaesthetics) and
work in the shade.
Work in the shade; cover skin with
clothing; apply skin lotions with a sun
protection factor of at least 15.
Heat Cramps
Heavy sweating drains a
person's body of salt, which
cannot be replaced just by
drinking water.
Painful cramps in arms, legs or
stomach which occur suddenly
at work or later at home.Heat
cramps are serious because they
can be a warning of other more
dangerous heat-induced
illnesses.
Move to a cool area; loosen
clothing and drink cool salted
water (1 tsp. salt per gallon of
water) or commercial fluid
replacement beverage. If the
cramps are severe or don't go
away, seek medical aid.
Reduce activity levels and/or heat
exposure. Drink fluids regularly.
Workers should check on each other
to help spot the symptoms that often
precede heat stroke.
Fainting
Fluid loss and inadequate water
intake.
Sudden fainting after at least
two hours of work; cool moist
skin; weak pulse.
GET MEDICAL
ATTENTION. Assess need for
CPR. Move to a cool area;
loosen clothing; make person
lie down; and if the person is
conscious, offer sips of cool
water. Fainting may also be due
to other illnesses.
Reduce activity levels and/or heat
exposure. Drink fluids regularly.
Workers should check on each other
to help spot the symptoms that often
precede heat stroke.
Heat Exhaustion
Fluid loss and inadequate salt
and water intake causes a
person's body's cooling system
to start to break down.
Heavy sweating; cool moist
skin; body temperature over
38°C; weak pulse; normal or
low blood pressure; tired and
weak; nausea and vomiting; is
very thirsty; or is panting or
breathing rapidly; vision may
be blurred.
GET MEDICAL AID. This
condition can lead to heat
stroke, which can kill. Move
the person to a cool shaded
area; loosen or remove excess
clothing; provide cool water to
drink; fan and spray with cool
water.
Reduce activity levels and/or heat
exposure. Drink fluids regularly.
Workers should check on each other
to help spot the symptoms that often
precede heat stroke.
Heat Stroke
If a person's body has used up
all its water and salt reserves, it
will stop sweating. This can
cause body temperature to rise.
Heat stroke may develop
suddenly or may follow from
heat exhaustion.
High body temperature (over
41°C) and any one of the
following: the person is weak,
confused, upset or acting
strangely; has hot, dry, red skin;
a fast pulse; headache or
dizziness. In later stages, a
person may pass out and have
convulsions.
CALL AMBULANCE. This
condition can kill a person
quickly. Remove excess
clothing; fan and spray the
person with cool water; offer
sips of cool water if the person
is conscious.
Reduce activity levels and/or heat
exposure. Drink fluids regularly.
Workers should check on each other
to help spot the symptoms that often
precede heat stroke.
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Warehouse Safety Guide V.1
Working in the Cold
Working in cold environments can be not only hazardous to your health, but also life
threatening. It is critical that the body be able to preserve core body temperature steady at
+ 37°C (+ 98.6°F). This thermal balance must be maintained to preserve normal body
functioning as well as provide energy for activity (or work).
The body's mechanisms for generating heat (its’ metabolism) has to meet the challenge
presented by low temperature, wind, and wetness - the three major challenges of cold
environments. These challenges must be counterbalanced by proper insulation (layered
protective clothing), by physical activity, and by controlled exposure to cold (work/rest
schedule).
For continuous work in temperatures below the freezing point, heated warming shelters
such as tents, cabins or rest rooms will be available. The work will be paced to avoid
excessive sweating. If such work is necessary, proper rest periods in a warm area will be
allowed and employees should change into dry clothes at this time provided. New
employees will be given enough time to get acclimatized to cold and protective clothing
before assuming a full work load.
The risk of cold injury can be minimized by proper equipment design, safe work
practices and appropriate clothing
Equipment Design
For work below the freezing point, metal handles and bars should be covered by thermal
insulating material. Also, machines and tools should be designed so that they can be
operated without having to remove mittens or gloves.
Surveillance and Monitoring
Where the temperature has fallen below 16°C a suitable thermometer will be accessible
to monitor any further temperature changes. For colder workplaces with temperatures
below the freezing point, the temperature should be monitored at least every 4 hours.
Emergency Procedures
Procedures for providing first aid and obtaining medical care will be clearly outlined. At
least one trained person will be assigned the responsibility of attending to emergencies.
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Clothing
Protective clothing is needed for work at or below 4°C. Clothing should be selected to
suit the temperature, weather conditions (e.g., wind speed, rain), the level and duration of
activity, and job design. These factors are important to consider so that you can regulate
the amount of heat and perspiration you generate while working. If the work pace is too
fast or if the type and amount of clothing are not properly selected, excessive sweating
may occur. The clothing next to body will become wet and the insulation value of the
clothing will decrease dramatically. This increases the risk for cold injuries.
1. Clothing should be worn in multiple layers, which will provide better protection
than a single thick garment. The air between layers of clothing provides better
insulation than the clothing itself.
2. Having several layers also gives you the option to open or remove a layer before
you get too warm and start sweating or to add a layer when you take a break. It
also allows you to accommodate changing temperatures and weather conditions.
3. Successive outer layers should be larger than the inner layer, otherwise the
outermost layer will compress the inner layers and will decrease the insulation
properties of the clothing.
4. The inner layer should provide insulation and be able to "wick" moisture away
from the skin to help keep it dry. Thermal underwear made from polyesters or
polypropylene is suitable for this purpose.
5. The additional layers of clothing should provide adequate insulation for the
weather conditions under which the work being done.
6. Outer jackets should have the means for closing off and opening the waist, neck
and wrists to help control how much heat is retained or given off.
7. For work in wet conditions, the outer layer of clothing should be waterproof.
8. Almost 50 percent of body heat is lost through the head. A wool knit cap or a liner
under a hard hat can reduce excessive heat loss.
9. Clothing should be kept clean since dirt fills air cells in fibres of clothing and
destroys its insulating ability.
10. Clothing must be dry. Moisture should be kept off clothes by removing snow prior
to entering heated shelters.
11. While the worker is resting in a heated area, perspiration should be allowed to
escape by opening the neck, waist, sleeves and ankle fasteners or by removing
outerwear. If the rest area is warm enough it is preferable to take off the outer
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layer(s) so that the perspiration can evaporate from the clothing.
12. If fine manual dexterity is not required, gloves should be used below 4°C for light
work and below -7°C for moderate work. For work below -17°C, mittens should be
used.
Face and Eye Protection
In extremely cold conditions, where face protection is used, eye protection must be
separated from the nose and mouth to prevent exhaled moisture from fogging and
frosting eye shields or glasses. Select protective eye wear that is appropriate for the work
you are doing, for protection against ultraviolet light from the sun, for defense against
glare from the snow, blowing snow/ice crystals and high winds at cold temperatures.
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Workplace Hazardous Material Information (WHMIS)
WHMIS (pronounced whimiss) applies to all Canadian workplaces. It requires that all
workers who work with or near a hazardous substance (controlled product) be informed
about its potential hazards and recommended safe work practices.
WHMIS requires that information be provided in three ways:
1. All controlled products used in the workplace must have a WHMIS label on the
container.
2. Material Safety Data Sheets (MSDS) and hazard information must be readily
available in the workplace. A MSDS summarizes the health and safety
information about the product.
3. Workers must receive training to be able to recognize and work safely with
chemicals.
The Hazard Symbol is an important part of the WHMIS label. It warns the user that a
particular hazard exists. Actual hazards from toxic substances depend on the amount
(level and duration) of exposure. A brief exposure at high levels may result in chemical
poisoning within hours. Prolonged exposure at low levels may cause illness after several
years.
Sample Label:
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Infection from Blood and Body Fluids
Contact with blood and body fluids visibly contaminated with blood may transmit illness.
Cleaning and Decontaminating Blood-Contaminated Areas
1. Wear gloves and use disposable towels or other means of cleaning that will ensure
against direct contact with blood and body fluids.
2. Decontaminate the area with approved germicide or 1:100 solution of household
bleach.
3. Wash and disinfect all the equipment used in the cleaning task.
4. Discard all soiled cleaning materials in a leak-proof plastic bag according to
public health regulations for the disposal of infectious waste.
5. Wash hands thoroughly with warm water and soap after removing gloves.
6. Change gloves after each task or exposure.
7. Dispose used gloves as contaminated materials.
Wash Hands Guideline
1. Wash hands regularly, especially after each exposure.
2. Wet, soap, and lather for at least ten seconds.
3. Wash and scrub under the nails and cuticles
4. Rinse thoroughly and dry.
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First Aid & Work Safe BC
WebNet Global is committed to providing a safe environment for its employees. Any
unsafe conditions are to be corrected immediately. All 1st aid situations are to be
documented as per Occupational Health and Safety (OHS).
A level one certificate is required to be on duty at all times. Certification must be current
and posted in the 1st aid room. WebNet Global must supply prompt first aid to workers if
they suffer an injury at work and transport injured workers to medical treatment when
necessary.
First Aid Procedure
1. Basic Requirements state that WebNet Global must provide equipment, supply
facilities, and attendants adequate for our property. As we are less than 20
minutes from a hospital (Langley and/or Abbotsford) we only need a level one
attendant.
2. First aid equipment must be kept clean, dry and ready for use; in addition to being
readily accessible at any time a worker works in the workplace.
3. Level One First Aid attendant on duty and available at all times. Attendant name
posted in common area along with how to reach 1st aid. If attendant is
unavailable, they must make HR aware.
4. The 1st aid attendant responsible for maintaining kit and ordering supplies.
5. All first aid treatments are to be filled out, as per Work Safe BC Form 7 and 7a.
Any trips to the doctor or hospital must be recorded on 7 and 7a forms and faxed
to Work Safe BC promptly.
6. First Aid Binder to be equipped with:
a. Incident Report
b. Form 7
c. Form 7a
d. Map to the hospital
e. Inventory checklist
f. Emergency numbers
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7. First Aid reports are kept for 3 years and are confidential. They may not be
disclosed except as permitted by law. Workers may request or authorize access to
their own first aid records. First aid records must be kept available for an
inspection by an officer of the Board.
8. First Aid attendant responsibilities:
a. Promptly provide injured workers with a level of care within the scope of the
attendants training.
b. Record observed or reported signs and symptoms of injuries and exposures to
contaminants.
c. Refer to medical treatment when faced with injury beyond training.
d. Must be physically and mentally able to perform 1st aid.
e. Has full authority to overrule a worker’s decision to seek medical treatment or
the worker’s choice of medical treatment.
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Safety Inspection
Workplace inspections will help prevent injuries and illness through critical examination
of the workplace; inspections identify and record hazards for corrective action. Regular
workplace inspections will be an important part of the overall occupational health and
safety program.
Purpose

To listen to the concerns of workers and supervisors

To identify existing and potential hazards

To determine underlying cause of hazards

To monitor hazard controls, protective equipment, policies, and procedures

To be able to recommend corrective action, if necessary
Aspects to Examine
Every inspection will examine who, what, where, when, and how. Inspections will pay
particular attention to items most likely to develop unsafe or unhealthy conditions
because of stress, wear, impact, vibration, heat, corrosion, chemical reaction, or misuse.
The entire workplace area will be inspected each time. Including areas where no work is
done such as parking lots, rest areas, office storage areas and locker rooms.
Workplace Elements
All workplace element in the warehouse will be examined - the environment, the
equipment, and the process. Types of workplace hazards examined will include:

Safety hazards (inadequate machine guards, unsafe workplace conditions, unsafe
work practices)

Biological hazards caused by organisms such as viruses, bacteria, fungi and
parasites

Chemical hazards caused by a solid, liquid, vapour, gas, dust, fume, or mist

Ergonomic hazards caused by anatomical, physiological, and psychological
demands on the worker, such as repetitive and forceful movements, vibration,
temperature extremes, and awkward postures arising from improper work
methods and improperly designed workstations, tools, and equipment

Physical hazards caused by noise, vibration, energy, weather, heat, cold,
electricity, radiation, and pressure
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Inspection Report
The Inspection Report will include a diagram of area under inspection based on layout or
floor plans and will identify the location of machinery, equipment, and materials. As well
as the movement of material, the location of air ducts, aisles, stairways, alarms, and fire
exits.
If chemicals are a concern the diagram will emphasizes this; in addition, to other hazards
such as noise and inadequate lighting. The diagram is to include a legend to help describe
the steps of each operation.
Equipment Inventory
There will also be a chart of what type of machinery or equipment is present; in addition,
to technical safety data sheets or manufacturers' safety manuals. Employees will be
encouraged to read work area records to become familiar with the injury and illness
potential of the equipment, if an issue.
Chemical Inventory
Staff will determine which chemicals are used in the workplace and whether material
safety data sheets are available for each. It will be determined, in advance, whether actual
and/or potential sources of chemical exposure are properly controlled. All chemicals are
to be labeled with pertinent information (such as handling, storage, and waste disposal)
according to Workplace Hazardous Materials Information System (WHMIS)
requirements. In the event that training is necessary in regards to chemical handling or
usage then Human Resources Department is to follow through and arrange.
Checklists
A checklist will be established to clarify inspection responsibilities, control inspection
activities, and provide a report of inspection activities. The checklists is to permit an easy
on-the-spot recording of findings and comments; but will only be used as a basic tool.
Reports
Inspection records will be kept and filed accordingly to show what has been identified in
previous examinations. They are meant to demonstrate what was previously concentrated
on and what areas need inspection. They are meant to draw attention to possible hazards
and are to be used to make recommendations where necessary.
Supervisors and workers will continually conduct ongoing inspections as part of their job
responsibilities. Such inspections identify hazardous conditions. The frequency of these
inspections will vary with the amount and conditions of equipment use.
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Inspectors should have:

Knowledge of previous injuries and illnesses in the workplace

Familiarity with the hazards, standards, regulations, and procedures

Ability and skills to assess situations requiring corrective action

Training in inspection and in handling personnel and situations

Knowledge of the organization's operations, work flow, systems, and products

Proper attitude and influence to bring about improvements
Inspection Schedules
The time required will depend on what is found, how many questions are asked, and how
large and complex the work area is. Inspections are ineffective when given time for only
a hasty look and therefore we have chosen not to do this. Instead the schedule will state:

When to inspect each area or item within the workplace

Who will carry out the inspection

What degree of detail is attached to an area or item
Inspections will be based on:

Number and size of work operations

Type of equipment and work processes

New processes or machinery
Inspections will look for and take note of poor work practices, such as:

Using machinery or tools without authority

Operating at unsafe speeds or in other violation of safe work practice

Removing guards or other safety devices, or rendering them ineffective

Using defective tools or equipment or using tools or equipment in unsafe ways

Using hands or body instead of tools or push sticks

Overloading, crowding, or failing to balance materials or handling materials in
other unsafe ways, including improper lifting

Repairing or adjusting equipment that is in motion, under pressure, or electrically
charged

Failing to use or maintain, or improperly using personal protective equipment or
safety devices
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
Creating unsafe, unsanitary, or unhealthy conditions by improper personal
hygiene, poor housekeeping, or by smoking in unauthorized area

Standing or working under suspended loads, scaffolds, shafts, or open hatches
When conducting inspections we will follow these basic principles:

Draw attention to the presence of any immediate danger, or other items for final
report

Shut down and "lock out" any hazardous items that cannot be brought to a safe
operating standard until repaired

Never ignore any item because of lack of knowledge to make an accurate
judgment of safety

Be methodical and thorough; never give a "once-over-lightly" approach

Clearly describe each hazard and its exact location in notes

Allow "on-the-spot" recording of all findings before they are forgotten

A real-time record in case the inspection is interrupted

Consider the static (stop position) and dynamic (in motion) conditions of the item
being inspected

If a machine is shut down, consider postponing the inspection until it is
functioning again

Determine what corrections or controls are appropriate

Monitor equipment to measure the levels of exposure to chemicals, noise,
radiation, or biological agents

Take photographs if unable to clearly describe a particular situation
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Reports Foundation
Reports will contain any observed unsafe condition and recommended methods of
control, the department or area inspected, the date and the inspection team's names and
titles on top of the page. Each item will be numbered consecutively, followed by a hazard
classification of items according to the chosen scheme. If necessary, a priority level will
be assigned to the hazards observed to indicate the urgency of the corrective action
required. For example:
A = Major - requires immediate action
B = Serious - requires short-term action
C = Minor - requires long-term action
Management will be made aware of problems, priorities, and handle decisions based on
recommendations or corrective actions that have been suggested. Analysis of inspection
reports will show the following:

Priorities for corrective action

Need for improving safe work practices

Insight about why accidents are occurring in particular areas

Need for training, if necessary

Areas and equipment that may require a more in-depth hazard analysis
Human Resources should review the progress of the recommendations, especially when
they pertain to the education and training of employees.
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Workplace Inspection Report
Inspection Location: __________________
Date of Inspection:
__________________
Department/Areas
__________________
Covered:
__________________
Time of Inspection:
__________________
Observations
Item and
Location
Hazard(s)
Observed
For Future Follow-up
Repeat
Item
Priority Recommended Responsible Action
Action
Person
Taken
Y
A/B/C
N
Copies to: _________________ Inspected by: ___________________
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Date
WebNet Global Communications Ltd.
Warehouse Safety Guide V.1
Summary of Inspection Information Requirements

Basic layout plans showing equipment and materials used

Process flow

Information on chemicals

Storage areas

Work force size, shifts, and supervision

Workplace rules and regulations

Job procedures and safe work practices

Manufacturer's specifications

Personal Protective Equipment (PPE)

Engineering controls

Emergency procedures - fire, first aid, and rescue

Accident and investigation reports

Worker complaint reports regarding particular hazards in the workplace

Recommendations of the health and safety committee

Previous inspections

Maintenance reports, procedures, and schedules

Regulator inspection reports or other external audits (insurance, corporate
specialist)

Monitoring reports (levels of chemicals, physical or biological hazards)

Reports of unusual operating conditions

Names of committee inspection team members and any technical experts assisting
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WebNet Global Communications Ltd.
Warehouse Safety Guide V.1
Accident Investigation and Reporting
1. Incident/Accident Definitions
Incident: Any undesired event or condition that may result in injury to a person,
or damage to property.
Accident: An undesired event that results in injury to a person or damage to
property.
2. Purpose of Incident/Accident Reporting
Statistical studies show that accident severity is proportionate to frequency. As the
number of severe incidents increase, the likelihood of a severe accident increases
proportionately. The purpose of incident/accident reporting is to prevent a
reoccurrence of the hazardous act(s) or condition(s) causing an event. At WebNet
Global, the following protocol shall be followed for reporting and investigating
incidents and accidents.
3. Requirement for Incident/Accident Reporting
The Workers' Compensation Board of British Columbia requires the prompt
investigation of incidents and accidents to determine the action necessary to
prevent their reoccurrence.
4. Reporting of Incidents
For any incident that has the potential to cause personal injury or property
damage, an Incident Report form must be completed. Send the original to the
Human Resource Department within 24 hours of the incident and a copy to our
Chief Operation Officer.
5. Reporting of Accidents
In the event of an accident involving personal injury or material damage, a
radiation or biohazardous spill or release, a chemical spill greater than 1 litre, or
an explosion or fire, an Incident Report must be completed and submitted within
24 hours.
In addition, an Accident/Investigation Report form must also be completed and
submitted upon conclusion of the accident investigation. The accident
investigation must be carried out by a team. Where feasible, accident
investigations shall include the participation of one worker representative and one
employer representative.
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WebNet Global Communications Ltd.
Warehouse Safety Guide V.1
Send the original copies of both reports to the Human Resource Department and a
copy to our Chief Operation Officer.
5.1 If an accident occurred which:
a) Resulted in death or critical condition with a serious risk of death, or
b) Involved a major structural failure or collapse of a building, bridge, tower,
crane, hoist, temporary construction support system, or excavation, or
c) Involved the major release of a toxic or hazardous substance.
Notify 9-1-1 immediately. Seal the area and do not begin a clean-up. An accident
investigation will be conducted, which may require on site evidence. Complete
and return an Incident Report.
5.2 Reporting Work Related Accidents Involving Injury or Disease
If the accident is work related and involves personal injury or disease requiring
medical attention or time off work, the WCB Form 7, Employer's Report of Injury
or Industrial Disease, must be completed by the person who is injured supervisor
and returned immediately (within 24 hours of the accident) to the Human
Resources Department.
The Human Resources Department will:
a) Ensure the form has been completed properly (and forward it on behalf of
WebNet Global to the local office of the Workers' Compensation Board).
b) Administer the claim on behalf of WebNet Global including the appeals
process (if necessary) or encourage a modified work program when
appropriate.
c) Provide information to the injured employee regarding the claims process
and assistance with their claim. An injured employee will be required to
complete a WCB Form 6A, Workers' Report of Injury of Occupational
Disease to Employer, prior to leaving work or as soon as it is practical
(whether or not the injury results in lost time).
5.3 It is important both for accident prevention and for efficient processing of
compensation claims that incident/accident reporting be conducted properly and
expediently. The Workers' Compensation Board has the authority to levy financial
penalties against the Company for late reporting.
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WebNet Global Communications Ltd.
Warehouse Safety Guide V.1
6. Responsibilities for Incident/Accident Reporting and Investigation
6.1 The Human Resource Department is responsible for:
a) Reviewing Incident Reports;
b) Reviewing all Accident Investigation Reports;
c) Reviewing the information contained in First Aid Record Books;
d) Recommending appropriate corrective action where necessary;
e) Following up on recommendations for corrective action taken;
f) Participating in accident investigations for more serious
incidents/accidents;
g) Maintaining records and report of all accidents and incidents;
h) Preparing a monthly accident summary;
i) Distributing the accident summary to the WebNet Global Board of
Directors;
j) Reviewing the information submitted on each Form 7, Employer's Report
of Injury or Industrial Disease, Form 7A, First Aid Report, and Form 6A,
Employee's Report of Industrial Disease to Employer, and submitting the
reports to the Workers' Compensation Board on behalf of the Company;
j) Administering each claim for Workers' Compensation including appeals
processes;
k) Submitting the Incident Reports to the Director of Finance where there is
the likelihood for a liability claim against WebNet Global;
l) Notifying the Company’s Legal Advisor of incidents/accidents;
m) Compiling incident/accident statistics.
6.2 Warehouse is responsible for:
a) Taking steps to control or eliminate identified hazards;
b) Notifying appropriate personnel;
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WebNet Global Communications Ltd.
Warehouse Safety Guide V.1
6.3 Occupational First Aid Attendants are responsible for:
a) Maintaining First Aid Record Books for all injuries; and
b) For work-related injuries meeting the WCB reporting requirements,
completing a Form 7A, First Aid Report, and submitting it to Human
Resources Department within 24 hours.
6.4 Supervisors are responsible for:
a) Assisting employees with incident/accident investigations and reports;
b) Taking steps to control or eliminate identified hazards;
c) Ensuring an Incident Report is completed and forwarded to the Human
Resources Department and to Chief Operations Officer within 24 hours;
d) Ensuring a WebNet Global Accident Investigation Report is completed
and forwarded, following a thorough investigation into the cause(s) of the
accident, to the Human Resources Department and to the Chief Operations
Officer;
e) For work-related injuries or disease meeting the WCB reporting
requirements, completing a WCB Form 7, Employer's Report of Injury or
Industrial Disease and submitting it to the Human Resources Department
within 24 hours.
6.5 Employees are responsible for:
a) Having injuries attended to by an occupational first aid attendant or
physician;
b) Reporting all incidents/accidents to their supervisor;
c) Advising their supervisor if they visit a physician regarding a work related
injury or if the work related injury results in time loss;
d) Assisting their supervisor with incident/accident investigations;
e) Completing a WCB Form 6A, Worker's Report of Injury or Industrial
Disease to Employer, when requested;
f) Taking steps to control or eliminate identified hazards.
Forms: Available through the Human Resources Department.
- 43 -
WebNet Global Warehouse Division
Contact Information:
Phone:
Toll Free:
General Line
Fax:
Email:
Addresses
1-604-755-3566
1-866-995-9559
1-866-995-9559
1-604-755-3567
Technical Support
Administration
techsupport@webnetcwn.com
info@webnetcwn.com
Corporate Office:
Suite 103 – 2760 Trethewey Street
Abbotsford, BC, CANADA V2T 3R1
Technical Office:
Suite 1 – 3180 262nd Street
Aldergrove, BC, CANADA V4W 2Z6