Social Work 140B: Social Work Practice Fall 2009 Division of Social Work, California State University, Sacramento Dr. Nancy Larson Office: 5030 Mariposa Hall Phone: 278-7065 Email: nancy.larson@csus.edu Office Hours: Tuesdays 12:00 – 2:00 p.m. Thursdays 12:00 - 1:00 p.m. Or by appointment Course Description This course focuses on the social work practice process and the building of generalist practice skills. These skills are the core of social work practice at all levels (individuals, families, groups, organizations, communities, and society-politics). The social work process will be keenly examined and social work practice skills honed. Social work practice—relationship building, assessment, intervention, and termination skills—will be the primary focus of both SWRK 140B and SWRK 140C. SWRK 140B focuses on social work practice with individuals and families. SWRK 140C focuses on social work practice with groups, organizations, and communities. Both SWK 140B and SWK 140C emphasize practice within a diverse (age, gender, ethnicity, mental and physical ability, sexual orientation, religion/spirituality, groups of vulnerable and oppressed persons) society. This emphasis is supported by the National Association of Social Work (NASW) Code of Ethics which states that “Social workers should obtain education about and seek to understand the nature of social diversity and oppression with respect to race, ethnicity, national origin, color, sex, sexual orientation, age, marital status, political belief, religion, and mental or physical disability” (NASW Code of Ethics, 1.05c). Social work values, ethics and ethical decision making are applied to the spectrum of social work practice processes. Students are expected to apply knowledge of social systems, lifespan development, life course issues, diversity, and social justice in relationship building, assessment, treatment planning, intervention and evaluation with individuals, families, groups, organizations and communities. COURSE OBJECTIVES Upon successful completion of this course, you will be able to: Knowledge Objectives 1. Articulate and apply knowledge and understanding of generalist social work practice within an ecological framework with and on behalf of diverse individuals and families across the lifespan. 2. Develop detailed understanding of and apply a generalist social work practice process including assessment, intervention planning, intervention, and evaluation of practice and services with a diversity of individuals and families across the lifespan 3. Understand the principles, concepts and skills of strengths-based, empowerment, ecological, and culturally competent social work practice frameworks and apply one or more theories with and on behalf of diverse individuals and families across the lifespan. 4. Develop a critical perspective of the frameworks and theories utilized in practice and apply one or more theories in work with clients in the field setting. 5. Demonstrate knowledge and understanding of social work mission and values, ethics and principles of practice (i.e., NASW Code of Ethics) through critical thinking. Identify ethical dilemmas and apply ethical decision-making processes. 6. Further develop your personal and professional capacities and the ability to manage personal and professional boundaries (including demonstration of the ability to apply the values and ethics of social work as articulated in the NASW Code of Ethics). Skills Objectives 1. Apply the strengths, empowerment, and ecological frameworks through the social work practice process in your field setting, when working with diverse individuals and families across the lifespan. 2. Identify and utilize appropriate assessment frameworks (bio-psycho-social, eco-map, genogram, and others as assigned). 3. Demonstrate generalist social work practice interview skills with diverse clients across the lifespan. 4. Develop and demonstrate the ability to engage in all phases of the social work process with diverse client groups. 5. Articulate social justice and advocacy issues as they relate to vulnerable, diverse, at-risk and/or oppressed populations across the lifespan. 6. Develop and demonstrate diversity competent social work skills in social work practice with individuals and families of diverse ages, cultures, ethnicities, races, sexual orientations, socioeconomic classes, genders, physical and mental abilities, and those who are vulnerable and oppressed. 7. Apply social work values and principles found in the NASW Code of Ethics, including the use of ethical decision-making processes throughout the helping process with diverse clients across the lifespan. 8. Demonstrate the integration of specific classroom content with field practicum experiences. 9. Demonstrate the skills of self-awareness and articulate one’s sense of self, personal strengths and challenges for ethically-based and culturally competent social work practice. Values Objectives 1. Internalize a valuing of diverse client strengths, resiliencies and resources throughout the social work practice process. 2. Demonstrate sensitivity to social and economic justice as it relates to issues of age, race, ethnicity, culture, class, gender, sexual orientation, religion, and/or physical or mental ability, and those who are vulnerable and oppressed. 3. Incorporate the mission, values and ethics of the social work profession in one’s development of professional self. 4. Integrate the core values of the social work profession as identified in the NASW Code of Ethics into one’s social work practice. COURSE FORMAT This course emphasizes student participation. A variety of teaching methods are used to engage you as an active learner so that you gain skills for social work practice. These include lecture, discussion, experiential exercises, group work, video and audio material, and case studies. I use cooperative and collaborative learning processes as the primary mechanism for learning. It is important to realize that this is not a lecture, note taking, and multiple-choice type of course. This is a social work practice course and demands your active engagement and participation for successful completion. The course is designed to work together with your experience in your field placement in the teaching of social work practice. You need to share this syllabus with your field instructor as soon as you enter field, so that your field instructor and I can both integrate your learning from these two settings. Class Participation Cooperative and collaborative learning are dependent upon student preparation and active participation. You are expected to have read all assigned readings before the class session for which they are assigned and be willing participants in learning activities and exercises. If over the course of the semester you do not engage in classroom activities, points will be taken from your grade. Because of the class format attendance at each class session is very important. It is your responsibility to sign the attendance sheet, even if you arrive late for class. If you miss more than six sessions, your grade will automatically be lowered one full grade. If you miss more than twelve sessions (six weeks of class) you will fail the course. In the event that you must miss a class, you are still responsible for the readings and for submitting any assignments that are due that day. You must get any missed assignments, handouts, or notes from classmates. This course is about learning to be a social work professional. It is important, therefore, that you demonstrate professional behavior throughout the semester. It is okay to be late as a rare occurrence. It is not okay to have a pattern of lateness as it is disruptive to the flow of class activities. If you are consistently late to class, your grade will suffer. Late homework may or may not be accepted, depending on the circumstances. In most cases, points will be deducted for every day that the assignment is late even if it is accepted. Ethical Practice in Field and the Classroom As developing social work professionals, it is expected that you will be familiar with and adhere to the NASW Code of Ethics. This code for professional behavior should guide your actions in class and in the field agency setting. Ethical violations (e.g., not being respectful of your colleagues) may result in failure of this course, particularly if I have told you previously that your behavior is in violation. Your participation in class should be on topic, appropriate and respectful of the diversity of life experience and perspectives of others. Consistently insensitive comments or behavior will not be tolerated. Given the integrative nature of this course with your field placement, it is important that you share experiences from field with the class. All in-class practice examples and case presentations are bound by the rules of confidentiality, as is required by our Code of Ethics. Written Assignments Clear and concise writing are key ingredients for your future in the field of social work. As social workers, each of you will be called upon to write letters and reports that will impact the lives of individuals, funding, and social policies. If you are concerned about the quality of your writing and would like some assistance, please make an appointment with me before the assignment is due to discuss how to obtain the help you need. All written assignments shall be typed, double-spaced and have one-inch margins. Font (typeface) size shall be 12 points. No late papers will be accepted unless there are extraordinary circumstances and/or I have given you prior approval. Always keep a copy of each assignment you submit. 1. 2. 3. 4. All papers are evaluated for proper use of grammar and spelling and coherently and logically arranged thoughts. All papers are evaluated for proper use of knowledge: the integration of concepts, theories, models, and information from readings, lectures and class discussions is used in a way that demonstrates your grasp of the material. All written work should demonstrate accurate citation of references (both text and Internet) in the style of the American Psychological Association (APA Style). The sources used as references in your written assignments must be appropriate resources for the work. Plagiarism Plagiarism is the use of distinctive ideas or works belonging to another person without providing adequate acknowledgement of that person's contribution. Regardless of the means of appropriation, incorporating another's work into one's own requires adequate identification and acknowledgement. Plagiarism is unethical in two ways: it deprives the author of rightful credit and gives credit to someone who has not earned it. Acknowledgement is not necessary when the material used is common knowledge. When the source is not noted appropriately, the following would constitute plagiarism: 1. Word for word copying. 2. Interspersing a few words of one’s own here and there, while, in essence, copying another’s work (as in a mosaic). 3. Rewriting another’s work, yet still using the fundamental ideas or theory (paraphrasing). 4. Inventing or counterfeiting sources (fabrication). 5. Submitting another’s effort as one’s own (having a ghost writer). It is also plagiarism to neglect quotation marks for direction citations when APA guidelines suggest they be used. Violation of University policy on plagiarism can result in automatic failure (grade of “F”). In addition, if it is determined that you have plagiarized the work of another, it can result in being suspended or expelled from the University, depending on the circumstances. You are encouraged to review the University policy on plagiarism by visiting the website: http://www.csus.edu/admbus/umanual/UMP14150.htm. Overall Expectations of Students I anticipate that you will Read all of the readings prior to class and be prepared for class discussion, small group exercises, and assignments. Arrive for class on time. Turn off your cell phone and laptop for the duration of class. Comply with guidelines for ethical behavior noted previously. Participate fully in classroom activities. Challenge yourself to be an active learner by asking questions, discussing the course content with your classmates, and addressing your concerns or criticisms with me. Challenge yourself to be open to hearing the ideas and thoughts of people with whom you disagree. Let me know if you have concerns about your understanding of the course content or assignments so that it can be clarified. Let me know if you have a concern about anything that happens during class so we can discuss it. Complete homework, tests and written assignments in a timely manner. Be prepared to discuss relevant issues from your field placement in class. Read the Division of Social Work Student Standards of Performance, located on the Division website under the FORMS link. Accommodation for Students with Disabilities The Americans with Disabilities Act of 1990 (ADA) provides protection from discrimination for qualified individuals with disabilities. Students with a disability who require assistance will need to contact the Office of Services to Students with Disabilities (SSWD) for coordination of services. The SSWD is located in Lassen Hall, Room 1008. Their phone number is 916-278-6955 (voice) or 916-278-7239 (TDD) or you can contact them via their website at http://www.csus.edu/sswd. If you have a letter from SSWD, please let me as early as possible in the semester so that we can discuss the accommodations you might need for this class. Grading Range A B+ C+ D+ F 94.5-100 86.5-89.4 76.5-79.4 66.5-69.4 Below 59.5 AB C D 89.5-94.4 83.5-86.4 73.5-76.4 63.5-66.4 B- 79.5-83.4 C- 69.5-73.4 D- 59.5-63.4 Incomplete grades are not automatically given. An incomplete may only be assigned in cases of severe illness, accidents or other occurrences clearly beyond your control. It is your responsibility to fulfill the University’s and/or Division’s policies and procedures for obtaining an incomplete. If you fail to follow applicable policies, you will be assigned a grade of “F” for the course. Textbooks and Other Course Readings Both of the following textbooks are available on reserve at the library. Poulin, J. (2010). Strengths-based generalist practice: A collaborative approach. Third Edition. Belmont, CA: Wadsworth, Cengage Learning. Student Study Companion site located at: http://www.wadsworth.com/cgiwadsworth/course_products_wp.pl?fid=M20b&product_isbn_issn=9780495092582&discipline_nu mber=24&token=6DA322E661E6D60DD767937926349AC35A0699A40AC3F9E542E5043638D0E970 5B1C90A23CC6344D206B74554E220524 You can also buy an online version of the text or even choose to buy a chapter at a time. Chang, V. N., Scott, S. & Decker, C. (2009). Developing helping skills: A step-by-step approach. Belmont, CA: Brooks/Cole, Cengage Learning. Student Study Companion site located at: http://www.wadsworth.com/cgiwadsworth/course_products_wp.pl?fid=M20b&flag=student&product_isbn_issn=97804951158 78&discipline_number=4 You can also buy an online version of the text or even choose to buy a chapter at a time. Additional readings may be assigned at times throughout the semester. Evaluation of Learning Assignment Homework, in-class exercises and participation Journal responses/field integration Exam One Exam Two Written assessment Total points available Points 10 15 15 25 35 100 Due Date Throughout semester Throughout semester October 13 November 19 December 10 Homework and In-Class Exercises: Homework and in-class exercises, along with class participation, will account for 10 points of the 100 points possible in this course. Homework assignments will not be individually graded but will be turned in to me at various points throughout the semester. Journal responses/field integration: You will complete a journal assignment several times over the course of the semester, based on your experience in your field placement. The outline for this assignment follows later in the syllabus. This will account for 15 of the 100 points possible in the course. Part of your grade in this area will be determined by your willingness to raise issues from your field placement in our class discussions, as well as evidence of your ability to link your experience in the field setting to classroom concepts. Two Exams: There are two exams in this course. The first exam is worth 15 points and the second will be worth 25 points. The first exam will cover all content up to that point in the course. The second exam will be cumulative. The exams cover materials from the reading, lecture and class discussion. The exams may incorporate multiple choice, true/false, matching, and a substantial number of short answer questions. You can use the weekly learner outcomes noted in your syllabus as a study guide. If you have an emergency situation and will not be able to take the exam at the appointed time, you must contact me by phone prior to the start of the exam. Written Biopsychosocial Assessment: Using a format that will be provided, you will conduct a biopsychosocial assessment with a client in your agency. The written assessment will be worth 30 points of your total grade. Be sure to identify a client as soon as possible in the semester as it will probably take 2-3 sessions to gather all the information you will need for your assessment. After you have gathered all your data, you will write up your findings as a strengths-based assessment. Further instructions and grading criteria for this task will be provided later in the semester. Changes to the syllabus, including readings, assignments and due dates may occur at any time at my discretion. It is your responsibility to make sure you keep track of all assignments and due dates throughout the semester. Criteria for Evaluating Class Participation Outstanding Contributor: Contributions in class reflect exceptional preparation. Ideas offered are always substantive, providing one or more major insights as well as direction for the class. Challenges are well substantiated and persuasively presented. If this person were not a member of the class, the quality of discussion would be diminished markedly. Good Contributor: Contributions in class reflect thorough preparation. Ideas offered are usually substantive, provide good insights and sometimes suggest direction for the class. Challenges are well substantiated and often persuasive. If this person were not a member of the class, the quality of discussion would be diminished. Adequate Contributor: Contributions in class reflect satisfactory preparation. Ideas offered are sometimes substantive, provide generally useful insights but seldom offer a new direction for the discussion. Challenges are sometimes presented, fairly well substantiated, and are sometimes persuasive. If this person were not a member of the class, the quality of discussion would be diminished somewhat. Non-Participant: This person says little or nothing in class. Hence, there is not an adequate basis for evaluation. This person may also appear to “zone out” often in class. If this person were not a member of the class, the quality of discussion would not be changed. Unsatisfactory Contributor: Contributions in class reflect inadequate preparation. Ideas offered are seldom substantive and provide few, if any, insights or a constructive direction for the class. Integrative comments and effective challenges are absent. If this person were not a member of the class, valuable air-time would be saved. Criteria for Evaluating Writing += Thoroughly covered: The points made in the essay answer are all relevant to the thesis and support it. The paper makes all the points essential to the thesis. Essay elements demonstrate a correct understanding of the material covered, or, where room for disagreement exists, present thoughtful and plausible interpretations of difficult material. Essay elements use terms, examples, comparisons, criticisms, and the like, as needed to unambiguously convey a coherent view or explanation of the ideas or arguments being explained. √ = Well covered: The points made in the essay answer are all generally relevant to the thesis and tend to give it solid support. The essay answer makes most of the points essential to the thesis. Essay elements evince a mostly correct and a competent understanding of the material covered, or, where room for disagreement exists, present, overall, thoughtful and plausible interpretations of difficult material, even if one or two key elements are not covered or are given questionable treatment. = Partially covered: The essay makes one or more of the points essential to development of the thesis, although a number of points essential to the thesis may be overlooked or glossed-over. The argument advanced may include more than a few elements that lend little, if any, support to the thesis. Some important points may be misunderstood or missing. Some points may be undeveloped or unrelated to each other. Connections may have to be supplied by the reader. = Not covered: The essay answer has a thesis and appears to argue for it, but the essay is a series of scattered or unrelated points. The content of the essay evinces misunderstanding of several key concepts (relative to the purposes of the assignment) or understanding of them is not conveyed, yet some key concepts are covered and are not entirely misunderstood. Weekly Course Outline Session Tuesday, 9/1 Introduction to the course Developing mutual guidelines for classroom behaviors Review of the course outline Thursday, 9/3; Tuesday, 9/8 and Thursday 9/10 Reading: Poulin, Chp. 1; Chang et al., Chp. 1 Introduction to generalist social work practice Self-understanding as a basis for developing a professional self Applying the NASW Code of Ethics to practice The learner will be able to: Tuesday, 9/15 and Thursday 9/17 Reading for Tuesday: Poulin, Chp. 2 Reading for Thursday: Chang et al., Chp. 2 Theoretical and conceptual frameworks for social work practice Tuesday, 9/22 and Thursday 9/24 Reading for Tuesday: Poulin, Chp. 3 Reading for Thursday: Chang et al., Chp. 3 Principles of the Collaborative Model of Practice Understanding professional relationships First journal assignment due Tuesday, 9/22 Identify course objectives Articulate appropriate classroom behavior Understand course outcome measures Define generalist practice Provide examples of different levels of practice and purposes of social work practice Identify core social work values and ethics Apply the NASW Code of Ethics to a case study Identify potential influence of family, culture, religion, gender and sexual orientation on attitudes and behaviors Compare and contrast a strengths perspective with a deficit-focused view Describe the ecosystem perspective and apply it to generalist social work practice Identify elements of critical thinking and its application to social work practice Explain how a dual or multicultural perspective shapes generalist social work practice Describe the importance of the helping relationship in the helping process Identify and define the principles of a strengths-based assessment Describe elements in a person in environment (PIE) assessment Identify phases within the Tuesday, 9/29 and Thursday, 10/1 Reading for Tuesday: Poulin, chp. 5, Chang et al., chp. 4 Reading for Thursday: Chang et al., chp. 5 The Collaborative Model of Practice Tuesday, 10/6 and Thursday, 10/8 Reading for Tuesday: Poulin, chp. 6 Reading for Thursday: Chang et al., chp. 6 Strengths-based assessment Confidentiality Elements of meeting with a client Second journal entry due on Tuesday, 10/6 collaborative model Identify the difference between personal and professional relationships Identify and describe important legal and ethical obligations that social workers have in practice Discuss elements in building trust with reluctant clients Describe the impact of racial and cultural differences on the helping process Demonstrate listening skills and empathic responses Identify and describe at least three common mistakes of beginning practitioners Discuss the importance of observation in the helping process Demonstrate skills in attending, observing, and active listening Identify elements of a strengthsbased assessment Plot personal and environmental client strengths and obstacles Complete an ecomap Write measureable goals and objectives Identify key elements in a first meeting with a client Demonstrate skills in opening and closing a client meeting Tuesday, 10/13 Review of content to date Review of skills Thursday, 10/15 EXAM ONE Tuesday, 10/20 & Thursday, 10/22 Reading for this week: Chang et al., chp. 7 Give examples and demonstrate skills in using reflections, exploration of meaning, and Skills in expressing understanding Third journal entry due on Tuesday 10/20 Tuesday, 10/27 and Thursday, 10/29 Reading for this week: Poulin, chp. 7 Chang et al., chp. 8-9 Practice with families Using questions to explore summary statements with clients Tuesday, 11/3 and Thursday, 11/5 Reading for Tuesday: Poulin, p. 80-89; Chang, p. 206-211 Evaluation of generalist practice Fourth journal entry due on Tuesday 11/3 Tuesday, 11/10 and Thursday, 11/12 Reading for this week: Chang et al., chp. 10 & 11 Identify client definitions of family Assess needs, strengths and resources within a family Discuss steps used in helping families set goals Identifying potential informal and formal helping systems for families Discuss steps used in assessing family progress toward meeting their stated goals Explain difference between closeand open-ended responses and provide an example of each Discuss ways that questions can be used to explore patterns, invite a new approach and explore strengths Identify how language and questions can be used appropriately to understand a client’s cultural context Give examples and demonstrate skills in exploring history of a problem, previous attempts to solve it and severity of problem Demonstrate skills in seeking clarification Discuss the use of silence when working with clients Construct self-anchored rating and goal-attainment scales Describe client observation and behavioral measures used in evaluation of practice Locate standardized measures appropriate for social work Describe the 5 stages of change and give an example of each Name two ways practitioners can Assessing readiness for change and hope in clients Identifying key problems or challenges Tuesday, 11/17 Reading: Chang et al., chp. 12 Establishing goals Review for exam invite hope in clients Give examples of statements moving from reflecting feelings to identifying problems Demonstrate skill in aiding client self-identify problem and strengths to addressing problem List five questions that could be used to help a client move from a general goal to a MAPS goal Gives examples of MAPS goals for an individual and family Thursday, 11/19 EXAM TWO Tuesday, 11/24 NO CLASS – FURLOUGH DAY In pre-assigned groups, provide peer review of written draft of strengths-based assessment Assess strengths and weaknesses of written assessment Develop skills in providing constructive feedback to peers Thursday, 11/26 NO CLASS – THANKSGIVING HOLIDAY Tuesday, 12/1 and Thursday, 12/3 Reading for week: Chang et al., chp. 13 Taking action Review of strength-based assessment Peer-review of draft of written assessment Peer feedback forms due Tuesday, 12/1 Final journal entry due on Thursday, 12/3 Give an example of a statement identifying a discrepancy Demonstrate appropriate and inappropriate self-disclosure with a client Explain when and why practitioners might instruct their clients Tuesday, 12/8 Ending work with your client Thursday, 12/10 WRITTEN ASSESSMENT DUE NO LATER THAN NOON Demonstrate statements used to note the ending of a professional relationship with a client Journal Assignment Name: ____________________________________________________________________________ Complete a response for each item. 1. I met with my field instructor for one or more hours this week. Yes No N/A 2. I met with my task supervisor for one hour or more this week. Yes No N/A 3. To what degree do you think your learning needs are being attended to at this agency? Circle one response. Never Rarely Sometimes Often Very often 4. What was your level of energy at the agency over the past week? Circle one response Very low Low Neutral High Extremely High 5. How comfortable did you feel in your relationship to staff during this week? Circle one response Very uncomfortable Uncomfortable Neutral Comfortable Very comfortable 6. How comfortable did you feel in your relationship to clients during this week? Circle one response Very uncomfortable Uncomfortable Neutral Comfortable Very comfortable 7. What percentage of the time you are at the agency do you meet with clients? (0-100%) Answer the following questions and include them in your journal for this week. Please type all journal responses, double-spaced, using a 12-pt. font. 1. 2. 3. 4. 5. What learning challenges were presented to you this week? What are potential solutions to the challenges? What concepts discussed and learned in class inform your solutions? Be specific. Choose at least two of the terms in the list found on the following page that are relevant for the challenge(s) you have described. Using examples, explain how they are relevant. What activities from your learning objectives did you engage in this week? Social Work Practice Terminology Knowledge Skills/Roles Values/Principles Cultural competence Ethical dilemmas Confidentiality Self-disclosure Boundary issues Use of power Increasing selfawareness Developing critical consciousness Self-determination Generalist practice Ecological perspective Empowerment Strengths perspective Use of professional self Advocate and broker Self-determination Confidentiality Accountability Interpersonal helping Individual/family/group Treatment Risk Assessment/transition Service Planning/management Confronting Conflict resolution Social action Teacher/trainer Case/resource management Researcher Outreach Mediator Catalyst Consultant Service Social justice Human dignity and worth Importance of human relationships Ethical decision making Non-judgmental Integrity Competence Acceptance Individualization Self-determination Objectivity Honesty Lifelong learning Social Work Practice, SWRK 140B California State University, Sacramento Division of Social Work Fall 2009 Dr. Nancy C. Larson I, ____________________________________ have thoroughly read through the course syllabus for SWRK140B. I understand the requirements for the course as stated in the syllabus. By signing below, I agree to participation in the course and acknowledge the required assignments, participation expectations, and attendance requirements for SWRK140B with Dr. Larson. _____________________________________________________ Student Signature _______________________ Date Student Contact Information Best phone numbers to reach you: Cell: _______________________________________ Home: _______________________________ Email Address: ______________________________________________________________________