Russell M. Richards, Ph.D., PMP rusty.richards@gmail.com – linkedin.com/in/rmrichards Rockville, MD – 240-406-9026 PROJECT MANAGEMENT ~ LANGUAGE TRAINING CAREER PROFILE Certified Project Management Professional (PMP) with international project management experience in info-tech services, health care reform, emergency management, and cross-cultural communication. Senior-level skills in project management, teambuilding, and language training & research. AREAS OF EXPERTISE Strategic Planning Project Management Business Analysis Requirements Management Risk Management Earned Value Management IT Training & Education Curriculum Development Language Training & Research PROFESSIONAL BACKGROUND: PROJECT MANAGEMENT Senior Project Manager (2011 – 2015) – ASD, Angarai, Afilon Managed project to deploy IT capabilities to 250+ field offices to be opened nationwide for the 2020 Decennial Census. Managed project to stand up and staff an IT support service center (using Cisco UCCE as its contact center solution) tasked with handling all IT service requests initiated by 300,000+ U.S. Census Bureau field employees during the 2020 Decennial Census. Documented, tracked and escalated key risks and issues associated with a state Health Exchange system, provided insights and recommendations to executive leadership regarding system risks and issues, and coordinated development of a web-based contingency solution for the system. Developed concept of operations, project management plan, O&M plan, and business and technical requirements for a regional patient and asset tracking system used by the Military Health System. Chapter President (2007 – 2011) – PMI Silver Spring Chapter As President of a Project Management Institute (PMI) Chapter, provided strategic and creative guidance during a challenging period of growth in Chapter membership (tripling in size during term of office), evolution of programs, internal restructuring of the leadership team, and deeper and more extensive volunteer participation among Chapter members. IT Project Manager (2005 – 2010) – Koniag, SIM-G Developed an automated process which dramatically reduced the time and effort required to generate major reports for capital planning and investment control analysis at the Department of the Interior. Managed and tracked development and implementation of the Native American Student Information System (NASIS), deployed across 23 geographic states in 187 Bureau of Indian Education schools. Rescued a troubled project within the NASIS program (development of the Special Education Modules), by building a nationwide team of subject matter experts, forging strong working relationships with the vendor, and controlling deliverables against contract requirements. Developed an integrated process flow for change control management of the Homeland Security Information Network, and implemented a change proposal module in an automated requirements management system (Telelogic DOORS), resulting in more effective & efficient system development. IT Consultant (2002 – 2004) – SETA, Titan, Cognicase Tracked cost, schedule, technical performance, risks and issues in 20+ TSA projects. Updated CMMI training materials for Titan Corporation’s systems integration sector. Trained program administrators in the use of an enterprise toolset (CaliberRM) to elicit and validate user and functional requirements for a statewide Child Support Information System. Requirements Manager & Y2K Test Lead (1998 – 2002) – Concert Trained teams in the United States and the United Kingdom in the use of automated requirements management tools, procedures, and best practices approaches to managing requirements. Coordinated Y2K testing of voice and billing systems for Concert and MCI in the US and the UK. Facilitated identification and upgrade of non-Y2K-compliant mainframe modules needed for distributing voice traffic to billing and settlement systems, and organized and directed a team in Europe to test and upgrade key network resiliency systems discovered to be non-Y2K-compliant. Designed innovative enhancements to client- and server-based versions of a web-driven design and validation tool for managed bandwidth service. PROFESSIONAL BACKGROUND: LANGUAGE TRAINING & RESEARCH Language Training Supervisor – State Department Coached and directed sixty instructors in a series of intensive, fast-paced, overlapping 6-month courses of language and culture instruction for students at all levels of the diplomatic service. Standardized Testing Consultant – American Council on Education As a select member of the Final Forms Review Committee for the American Council on Education (ACE), recommended changes for test items in the ESL (English as a Second Language) GED (General Educational Development) test, administered nationwide to adult ESL speakers. Director and Academic Dean – SIL International Directed the Cours d’Introduction à la Linguistique, a university-accredited linguistic institute in France held under the auspices of SIL International and SIL France. Recruited, trained and supervised faculty for the institute, oversaw ongoing development (in French) of the program’s content and curriculum, managed the institute’s operations, and coordinated strategic plans for the institute in collaboration with SIL Intl./France executive leadership teams. International Relations Liaison – SIL International Promoted and organized government relations seminars for foreign dignitaries and visiting overseas delegations, working in close collaboration with foreign embassies in Washington, DC. Developed promotional and educational materials in both electronic and printed format (incorporating data on all known languages of world), for use in government and international relations. Linguistic Researcher – SIL International Conducted foundational research in the Eastern Beboïd group of unwritten Cameroonian languages. Mobilized key representatives from the Noone language of Cameroon to promote literacy development and guide community-wide decisions on how their language should be written. Trained indigenous Cameroonian translation teams in translation principles and linguistic analysis. EDUCATION Ph.D., African Linguistics, Université de la Sorbonne Nouvelle – Paris III (Paris, France) M.A., Linguistics, University of Texas at Arlington (Arlington, TX) B.A., Languages and Linguistics, University of Maryland Baltimore County (Baltimore, MD) Russell M. Richards, Ph.D., PMP – rusty.richards@gmail.com – Page 2 of 2