Prince Sultan University College of Business Administration جامعة األمير سلطان كلية إدارة األعمال BUS 570 – Managing Organizations and Behavior Credit: 3 Hrs Instructor : Dr. Adnan Iqbal Office # E-355 Phone # 4548536 E-mail : aiqbal@psu.edu.sa Office Hours : By Email appointment Homepage : info.psu.edu.sa/psu/fnm/Adnan Course Description Organizations are the behaviour of the people in them: making decisions, influencing each other, acting on those decisions, obtaining resources, etc. We will study the broader context of organizations, particularly business organizations, to provide a background for our study of the “human” side of organizations. This course is designed for the prospective and on job managers with application of behavioural sciences to management. This course focuses on the primary factors which influence behaviour in organizations to include: Perception, personality, attitudes, motivation, leadership, decision making, communication, group processes, diversity, organization change, self-awareness, and stress management. General Objective The purpose of this course is to help students understand and manage human behaviour in organizations. Specific Objectives Course activities will provide for students to be able: To weight the relevance of organizational behavior in management practice. To identify and explore the factors influencing individual and group behaviour in organizations. To discuss fundamental managerial implications of current OB theory and research. To identify and analyze their personal biases in the way they relate to people and organizations. To demonstrate analytical and problem-solving skills in the application of organizational behaviour knowledge to work-related situations. Prince Sultan University College of Business Administration جامعة األمير سلطان كلية إدارة األعمال To develop leadership qualities essential for achieving goals of an organization and to train on scientific decision-making practices, especially on the human factor in an organization. RECOMMENDED TEXTBOOK: Robbins, SP., Judge, T., Millett, B & Waters-Marsh, T, 2008, Organisational Behaviour, 5th Ed. Prentice Hall SUGGESTED MATERIAL SUGGESTED BOOKS Ashkanasy, NM, Wildrom, CPM, & Peterson, MF eds, 2000, Handbook of organizational culture & climate, Sage, Thousand Oaks, CA. George, JM & Jones, GR, 2007, Understanding and managing organizational behaviour, 5th Ed, Prentice Hall, Upper Saddle River, NJ. Newstrom, JW 2011, Organizational behavior: Human behavior at work, 13th Ed, McGrawHill Irwin, New York, USA. Robbins, SP & Judge, TA 2013, The Organizational Behavior, 15th Ed. Prentice Hall Nelson, DL & Quick, JC, 2007, Organizational behavior: foundations, realities and challenges, 5th Ed, Thomson South Western, Singapore Greenberg, J & Baron, RA, 2008, Behavior in Organizations, 9th Ed, Prentice Hall, Upper Saddle River, NJ Colquitt, JA, LePine, JA & Wesson, MJ, 2010, Organizational behavior- Essentials for improving performance and commitment, McGraw-Hill International Edition, Boston Martin, J & Fellenz, M, 2010, Organizational Behaviour & Management, 4th Ed., Southwestern Cengage learning, UK Mathewman, L, Rose, A, Hetherington, A, 2009, Work Psychology, Oxford university press, UK JOURNALS Harvard Business Review Journal of Applied Psychology Journal of Organizational Behaviour Management Journal of Organizational Behaviour Journal of Personality & Social Psychology Organizational Behaviour & Human Performance Organizational Dynamics Personnel Psychology Prince Sultan University College of Business Administration جامعة األمير سلطان كلية إدارة األعمال COURSE SCHEDULE1 WEEK 1: WHAT IS ORGANIZATIONAL BEHAVIOR Class introduction and expectations Review Course Outline; learning resources Lecture based on chapter 1, Robbins et al., (2008). WEEK 2: Foundations Of Individual Behaviour : Biographical Factors, Ability And Learning Models Lecture based on chapter 2, Robbins et al., (2008). Class discussion: All human Behavior is learned (Robbins et al., (2008), pg. 64) Case Study Analysis: Professional Sports: Rewarding and Punishing the same behavior (Robbins et al., (2008), pg. 68). WEEK 3: Attitude and Job Satisfaction Lecture: based on chapter 3, Robbins et al., (2008). Class discussion: Managers can create satisfied employees [Robbins et al., (2008), pg. 92] Case Study Analysis: Long Hours, Hundreds of emails and No sleep: Does this sound like a satisfying job? (Robbins et al., (2008), pg.97) WEEK 4: Personality and values Lecture: based on chapter 4, Robbins et al., (2008). Class discussion: Traits are powerful predictor of behavior [Robbins et al., (2008), pg. 132] Case Study Analysis: John and the sales administrator (John & Fellenz, (2010), pg. 109) WEEK 5: Perception and Individual Decision Making Lecture: based on chapter 5, Robbins et al., (2008). Class discussion: When in Doubt, do! [Robbins et al., (2008), pg. 169] Case Study Analysis: Whistle Blowers: Saints or Sinner? (Robbins et al., (2008), pg. 173) WEEK 6: Motivation Concepts And Theories Lecture: based on chapter 6/7, Robbins et al., (2008). Class discussion: Professional employees are more difficult to motivate [Robbins et al., (2008), pg. 240] Case Study Analysis: Changes to the management of Police services (John & Fellenz, (2010), pg. 184) WEEK 7: Foundations of Group Behaviour Lecture: based on chapter 9, Robbins et al., (2008). Class discussion: All jobs should be designed around groups [Robbins et al., (2008), pg. 323] Case Study Analysis: The dangers of groupthink (Robbins et al., (2008), pg. 327) 1 This course outline is subject to change at the instructor's discretion, any changes will be communicated to you well in advance. Prince Sultan University College of Business Administration جامعة األمير سلطان كلية إدارة األعمال WEEK 8: Understanding Work Teams And Performance Lecture: based on chapter 10, Robbins et al., (2008). Class discussion: Sports Teams are good models for workplace teams [Robbins et al., (2008), pg. 354] Case Study Analysis: Shane Battier- Useless player or best team player in Basketball? (John & Fellenz, (2010), pg. 254) MID TERM EXAM & ASSIGNMENT WEEK 10: Communication Styles and Applications Lecture: based on chapter 11, Robbins et al., (2008). Class discussion: Open-Book management improves the bottom line [Robbins et al., (2008), pg. 388] Case Study Analysis: The power of time? (John & Fellenz, (2010), pg. 295) WEEK 11: Leadership Theories And Trust Lecture: based on chapter 12/13, Robbins et al., (2008). Class discussion: Good leadership is culturally bound [Robbins et al., (2008), pg. 454] Case Study Analysis: Generation gap: Mentors and Protégés (Robbins et al., (2008), pg. 458) WEEK 12: Power and Politics Lecture: based on chapter 14, Robbins et al., (2008). Class discussion: Managing impressions is unethical [Robbins et al., (2008), pg. 490] Case Study Analysis: The politics of backstabbing (Robbins et al., (2008), pg. 494) WEEK 13: Conflict and Negotiation Lecture: based on chapter 15, Robbins et al., (2008). Class discussion: Conflict benefits organizations [Robbins et al., (2008), pg. 526] Case Study Analysis: Managing the team spirit (Robbins et al., (2008), pg. 530) WEEK 14: Foundations of Organizational Structure Lecture: based on chapter 16, Robbins et al., (2008). Class discussion: Technology is reshaping organizations [Robbins et al., (2008), pg. 566] Case Study Analysis: No bosses at W. L. Gore Associates (Robbins et al., (2008), pg. 570) WEEK 15: Organizational Change and Stress Management Lecture: based on chapter 19, Robbins et al., (2008). Class discussion: Managing Change is an episodic activity [Robbins et al., (2008), pg. 668] Case Study Analysis: Innovating Innovation (Robbins et al., (2008), pg. 672) جامعة األمير سلطان كلية إدارة األعمال Prince Sultan University College of Business Administration Schedule of Assessment Assessment 1 2 3 4 5 Assessment Task Case Study Analysis Assignment Exams (mid-term) + Final Quizzes Class Participation Proportion of Final Assessment 5% 10% 30% + 40% 05% 10% CLASS RULES AND POLICY Late work will result in a reduction of your grade. Plagiarism and/or cheating will result in a fail grade. Absenteeism and tardiness will adversely affect your grade, and the negative impact increases with each instance, you have to observe 100 % attendance in class to obtain full marks. It is not possible to cover every eventuality. I will attempt to be as fair as possible. Any student, who earns 4 absences, will be recommended for DN. The absences will be counted from the day first of the official start of classes given in the semester calendar, no matter when the student has actually registered the course. Besides, any student who is late by more than five minutes after the scheduled start of a class will be marked absent, and such absences will also be counted for DN purpose.