COUNTRY EVALUATION AND SELECTION SCANNING Scanning is useful as a company might otherwise consider either too few or too many possibilities. Through the use of scanning, decision makers can perform a detailed analysis of a manageable number of geographic locations. Managers can usually complete the scanning process without having to incur the expense of visiting foreign countries. Instead they rely on analyzing information found on the Internet and other publicly available sources, as well as communicating with people familiar with the foreign countries they are interested in. Escalation of Commitment :The more time and money companies invest in examining an alternative, the more likely they are to accept it regardless of its merit. This phenomenon is known as escalation of commitment. Companies should be careful about taking forced actions based on peer and/or media pressure and should instead carefully weigh important variables when comparing countries of interest. 134 WHAT INFORMATION IS IMPORTANT? Opportunities and Risk A. Opportunities Opportunities are determined by competitiveness and profitability factors. Variables weighing heavily on the selection of market and production sites would include market size, ease and compatibility of operations, costs, resource availability and red tape. 1. Market Size. Market size is determined by sales potential. In some instances, past and current sales for either an existing product or a similar are available on a country-by-country basis. In addition, data such as GNP, per capita income, population, income distribution, economic growth rates, and levels of economic development will also be useful. Other important economic variables pertaining to market size include: • Leapfrogging of products. Consumers in some emerging economies skip entire generations of technology in favor of more recent technologies, for example : Chinese consumers going from having no telephones to using cellular phones almost exclusively. • Prices. The relative prices of essential and non-essential good can have a significant impact on consumption patterns. Higher prices for necessary goods leave less flexible income for non-essentials. • Income elasticity. Income elasticity varies by product and income level, with demand for necessities being less elastic than demand for luxuries. • Substitution. Depending on local conditions, consumers in some countries may be more willing to substitute some products or services for others. For example, people in high population density areas typically substitute mass transit for automobiles. • Income inequality. Even in areas where per capita incomes are low, there may be middle- and upper-income people with substantial income to spend due to income inequality. • Cultural factors and taste. Countries with similar income levels may exhibit different demand patterns based on differences in cultural values and tastes .For example: Consumers in Asia are still not keen for coffee based products and chocolate as compared to Western Nations. • Existence of trading blocs. Even if a country has small populations and low per capita incomes it may still have a much larger market due to participation in a regional trading block. 2. Ease and Compatibility of Operations. Companies are naturally attracted to countries that are located nearby, share the same language and offer market conditions similar to those in their home countries. For example , Carrefour initially moved to immediate neighboring countries because of similarities. Beyond that, proposals may then be limited to those countries that offer, among other factors, the appropriate plant size, the local availability of resources, an acceptable percentage of ownership. 135 3. Costs and Resource Availability. Costs are a critical factor in production-location decisions. Productivity-related factors include the cost of labor, the cost of inputs, tax rates, and available capital, utilities, real estate, and transportation. It’s not the cost alone; other significant factor such as the quality of a country’s infrastructure can be very important in location decisions. Firms often need to locate in an area that will allow them to move supplies and finished products very efficiently. If a given production site will be used to serve multiple markets, the cost and ease of moving materials and products in and out the country will be especially important. 4. Red Tape and Corruption. Red tape includes the difficulty of getting permission to operate, bringing in the country, expatriate human resource, obtaining licenses to produce and market goods and satisfying government agencies on matters such as taxes, labor conditions and environmental compliance. Government corruption may include requirements of payments to win a contract or receive government services, such as mail delivery or visa issuance. Although not always a directly measurable cost, red tape and corruption increase the cost of doing business. B. Risks Is it ever rational for a firm to invest in a country with high economic and political risk ratings? Such questions must be carefully weighed when making international capital-investment decisions. 1. Risk and Uncertainty. Firms usually experience higher risk and uncertainty when they operate abroad. Firms use a variety of financial techniques to compare potential investments, including discounted cash flows, economic value added, payback period, net present value, return on sales, return on equity, return on assets employed, internal rate of return and the accounting rate of return. Most decision makers prefer a more certain outcome to a less certain one. As part of a feasibility study, the degree of acceptable risk should be determined so a firm does not incur unacceptable costs. 2. Liability of Foreignness. The liability of foreignness refers to the fact that foreign firms have a lower rate of survival than local firms for the initial years after the start of operations. 3. Competitive Risk. A firm’s innovative advantage may be short-lived. When pursuing a strategy known as imitation lag, a firm moves first to those countries most likely to catch up to the advantage. In some instances firms may seek those countries where they are least likely to confront significant competition; in others they may gain advantages by moving into countries where competitors are already present. By being the first major competitor in a market, companies can more easily gain the best partners, best locations, and best suppliers—a strategy to gain first mover advantage. Companies may also reduce risk by avoiding overcrowded markets, or conversely, they may purposely crowd a market to prevent 136 competitors from gaining advantages therein that they can use to improve their competitive positions Firms may also seek “clusters” like Silicon Valley that attract multiple suppliers, customers and highly trained personnel in order to gain access to new products, technologies, and markets. 4. Monetary Risk. If a firm’s expansion occurs through foreign-direct investment, foreign-exchange rates and access to investment capital and earnings are key considerations. Liquidity preference refers to the theory investors want some of the holdings to be in highly liquid assets on which they are willing to take a lower return. Firms must carefully evaluate a country’s present capital controls, recent exchange-rate stability, balanceof-payments account, inflation rate, and level of government spending. 5. Political Risk. Political risk reflects the expectation the political climate in a given country will change in such a way that a firm’s operating position will deteriorate. It relates to changes in political leaders’ opinions and policies, civil disorder, and animosity between a home and host country. When evaluating political risk, decision makers refer to past patterns in a given country, expert opinions and country analysts. They also look for economic and social conditions that could lead to political instability, but there is no consensus as to what constitutes dangerous instability or how it can be predicted. COLLECT AND ANALYZE DATA Firms perform research to reduce uncertainties in their decision processes, to expand or narrow the alternatives they consider and to assess the merits of their existing programs. The costs of data collection should always be weighed against the probable payoffs in terms of revenue gains or cost savings. Problems with Research Results and Data Numerous countries have agreed to standards for collecting and publishing various categories of national data. However, the lack, oldness and inaccuracy of data on other countries can make research difficult and expensive to undertake. Further, data discrepancies further increase uncertainty in decision-making. 1. Reasons for Inaccuracies. For the most part, incomplete or inaccurate data result from the inability of governments to collect the needed information. Both economic and educational factors will affect the quantity and quality of available data. Of equal concern, however, is the publication of false or purposely misleading information, as well as the non-reporting or under-reporting of information people wish to hide or distort. 2. Comparability Problems. Comparability problems result from definitional differences across countries (e.g., family categories, literacy levels, accounting rules), differences in base years, distortions in foreign currency conversions, the measurement of investment flows, the presence of black market activities, etc. 137 A. External Sources of Information Both the specificity and cost of information will vary by source. 1. Individualized Reports. Market research and business consulting firms conduct country studies for a fee. The fact that a firm can specify the information it wants may make the cost worthwhile. 2. Specialized Studies. Certain research organizations generate specific studies about countries, regions, industries, issues, etc., that they make available for general purchase. The price is much lower than for an individualized study. 3. Government Agencies. Governments and their agencies publish tomes of information designed to stimulate business activity both at home and abroad. 4. International Organizations and Agencies. The UN, the WTO, the IMF, the OECD, and the EU are but a few of the multilateral organizations and agencies that collect and disseminate data. Many of the international development banks even help fund investment feasibility studies. 5. Trade Associations. Many trade associations collect, evaluate, and disseminate a wide variety of data dealing with competitive and technical factors in their industries. Their reports may or may not be available to nonmembers. B .Internal Generation of Data When firms have to conduct studies in foreign countries, they may find traditional data gathering and analytical methods do not reveal critical insights. In that case, a researcher must be extremely imaginative and observant. In some instances, useful information may be found by analyzing indirect or complementary indicators. 138 V. COUNTRY COMPARISON TOOLS Two common tools for analyzing information collected via scanning are grids and matrices. Also, once a firm commits to a location, it will need continuous updates regarding external conditions that might affect its operations there. A. Grids A grid can be used to make country comparisons according to a wide variety of relevant factors, such as ownership rules, potential returns, and perceived risk. Variables can be ranked and weighted according to specific criteria that reflect a firm’s situation and objectives. Although useful for establishing minimum scores and for ranking countries, grids often obscure interrelationships among countries. 139 B. Matrices One matrix frequently used when doing country comparisons is the opportunityrisk matrix. Matrices can be used to: incorporate weighted indicators of a firm’s risks and opportunities in specific countries plot the scores to more clearly reveal respective positions for comparative purposes 140 MAKING FINAL COUNTRY SELECTIONS At some point, firms must make resource allocation decisions. For new investments they will need to develop detailed estimates of all costs and expenses and consider whether to enter a particular venture alone or with a partner. For acquisitions, firms will need to examine financial statements in great detail. For expansion within countries where they are already operating, country managers will most likely submit capital budget requests that include details of expected returns. To maximize expected gains, decisions must be made in a timely fashion. 141