STUDENT TEST BOOKLET
Open Response Scoring Breakdown: 4 = 50/50, 3 = 45/40, 2 = 30/50, 1 = 20/50
This test section contains TWELVE multiple-choice and ONE open-response (short-answer)
questions. Please mark your answers for the multiple-choice questions in the spaces provided on
your Student Response Booklet. Mark only one answer for each question. If you do not know the
answer, make your best guess. DO NOT WRITE ANY ANSWERS IN THIS TEST BOOKLET.
WHEN YOU FINISH, DO NOT WORK ON ANY OTHER TEST SECTION.
1.
2.
3.
Walt is currently comparing various CPU’s that can be found in both computers and
mobile devices such as Smartphones. Which of the following is not a CPU company
that Walt will encounter within his comparison?
A.
ARM
B.
AMD
C.
Intel
D.
PCI
Abel is currently saving up his money to build a custom gaming PC. Abel is in the
process of deciding what processor would perform best with various games and
applications once his computer is constructed. What type of site should Abel use to
research the various CPU options he has within the custom PC design task?
A.
Google
B.
Benchmarking
C.
Internet Explorer
D.
Best Buy
Kathy was reading a user manual over her new DDR4 memory that was purchased
for her work computer and noticed that the manual stated that the memory was
volatile. What does the term volatile mean when talking about computer memory?
C.
That everything is stored permanently and can be viewed by others at a later
time
That the memory works only part of the time and suddenly shuts its self down
for no reason
That the memory will only work with a specific brand of CPU’s
D.
That the content of memory will be lost when power is removed
A.
B.
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4.
5.
6.
7.
At a recent junior computer technician meeting Billy was asked about what does
RAM stand for. Which of the following is the correct response Billy should provide?
A.
Read Access Memory
B.
Required Active Memory
C.
Remember And Make
D.
Random Access Memory
Randy has purchased a new 2 Tb hard drive at Best Buy to install in his Dell
OptiPlex desktop PC. After removing the side panel on his PC Randy discovers
several cables and wires that seem to be the correct size and configuration for his
hard drive. Which of the following would not be used in connecting a hard drive to a
motherboard?
A.
IDE Cable
B.
EIDE Cable
C.
HIP Cable
D.
SATA Cable
Bill has been working on a new processor for the Intel processor corporation for the past
six months. After extensive testing Bill believes that his processor will be the fastest on
the market. Which of the following is the correct unit of measure for a computers overall
processing speed?
Byte
A.
B.
Bit
C.
Megabyte
Hertz
D.
Tigerdirect.com is currently offering 10% off of a purchase of $200.00 or more and
25% off all shipping charges. If Kelly spends $168.00 at tigerdirect.com what will her
total cost be on order if her shipping is $15.00?
A.
$166.20
B.
$162.45
C.
$179.25
D.
$180.40
PLEASE GO ON TO THE NEXT PAGE 
8.
9.
Ann is having problems with her computer freezing up, and suddenly restarting on
its own. Every time that Ann experiences this problem her work is being lost. Which
of the following computer components store information temporarily and would result
in data being lost on a shut down or reboot?
A.
ROM
B.
RAM
C.
Hard Drive
D.
NIC
Bruce was questioned recently by a customer about the fan and aluminum square
that is located above the CPU. Which of the following statements would describe the
components the customer has asked about?
A.
B.
C.
D.
The two objects in question are the heating fan and the heating element. The
heating fan pushes warm air onto the heating element so that the CPU can be
heated and operate at maximum potential.
The two objects in question are the heat sink and the cooling fan. The heat sink
allows warm air to be pushed away from the processor while cooling fan pulls
cooler air towards the area to eliminate overheating of the CPU.
The two objects are called the CPU mounting block. Both the fan and the
aluminum square the CPU to the motherboard and allow a solid connection to
be made and air to be pushed towards the hard drive.
The two objects in question are additions and are not commonly found inside
the standard PC. The two items are additions for gaming PC’s where lots of
processing needs to occur and multiple CPU’s will be used at one time.
PLEASE GO ON TO THE NEXT PAGE 
Small Business Efficiency Tips - Microsoft Excel - Using the Auto Fill Feature
One of my favorite shortcuts in Excel is the auto fill feature. If you move your mouse to the lower right
corner of any cell, it will become a thin plus sign. By click on the plus and holding down your mouse, you will
copy what is in the cell to the adjacent cells.
However, depending on what is in the cell, it is not an exact copy - it will increment. For example, if you
have a month in the cell, it will increment by months (January, February, March, etc). The same holds true
for days of the week, quarters, etc. You will see a tool tip that will tell you what the last value will be as you
continue to drag.
You can also force Excel to increment for a set period. For example, let's say that you want to increment by
five days. If you put the first date in a cell, then the date five days later in the adjacent cell, select the two
days and then click and drag on the auto fill handle, the cells you drag over will be filled with dates five days
apart. The default increments are:
-
for time is by hour
- for dates is by day
- for days
- days of the week
By having the ability to select two cells with a different increment than the default is very helpful.
This is especially helpful if you are entering sequential numbers for checks or invoices. If you enter the first
check number and then the next check number, select both and drag down on the auto fill handle, the cells
will be filled with the sequential numbers.
If you have a long list of items and then decide to add a column to your worksheet with a formula, you can
simply double-click on the auto fill handle and it will complete the formula all the way down the worksheet.
The program will look at the cell to the left and fill down until it sees a blank cell.
You can also create a custom list by using Tools/Options and Custom List. Type in the entries for you list
and click on the Add button. This could be a list of employees, products, etc. You can also use this option to
create a list from a series of cells on your work sheet. Then all you need to do is enter the first name and
use the auto fill handle to drag and the additional names will be added sequentially.
PLEASE GO ON TO THE NEXT PAGE 
As soon as you release the mouse button, you will notice a little box in the lower right corner, which is your
auto fill options. When you click on the downward pointing arrow, you can change what the default auto fill
options. For example, you may want to simply copy formats, fill weekdays instead of all days, etc. As soon
as you move to another cell and start working, this box will go away. So make use of this capability
immediately.
As a Certified Public Accountant and Microsoft Certified Office Specialist, Sue White has work extensively
with Microsoft Excel. Sue is also a partner with Business Training Team and they have teamed with CDS
Training Resources to provided extensive training on Microsoft Excel.
10.
11.
12.
Use the above article to answer questions 10 - 12
As used in the fifth paragraph the word, “sequential” means?
A.
Random order
B.
Similar order
C.
Effective order
D.
In order
How does the writer support the main idea within the article?
A.
giving examples of specific uses and occurrences relating to the main idea
B.
providing step by step directions on how to perform the Auto Fill operation
C.
comparing the auto fill operation with other operations within Excel
D.
listing non examples of the functions within Excel
Which of the following best paraphrases the second paragraph of the article?
Auto fill is a complex feature that requires precise precision when using to
A.
adjust data within Excel.
Auto fill allows multiple types of data to be copied and adjusted to match its
B.
original type such as a day of the week, number, etc.
Auto fill works well with numbers but needs adjustment to work with words or
C.
text.
D.
Auto fill is the same of copy and paste in a much easier user-friendly option.
PLEASE GO ON TO THE NEXT PAGE 
OPEN-RESPONSE QUESTION
Read all parts of the open-response question before you begin. Write your answers to the openresponse question in the space provided on your Student Response Booklet. DO NOT WRITE ANY
ANSWERS IN THIS TEST BOOKLET.
Please Fix My PC!!!
Everyday another computer needs help, sometimes the help is just a dose of software to protect it
from an everyday virus while other times it is a major operation that might require major
component replacement. Leading the charge to keep the PC’s around us up and running are
computer technicians. Computer technicians are usually behind the scenes individuals that have
your back when you your computers time of need arises.
13.
A. Describe how repair estimates can differ from one computer repair shop to another
computer repair shop.
1. Explain why the specific CPU utilized within a computer system matters when thinking about
overall computer performance.