SIR Exam # 1
Should an intoxicated patron get in a vehicle and drive away, the right course of action is to:
All of the above (call the police, write down the description of the car, write down the direction the car is travelling)
To be sure you are informed of all your legal obligations; licensees, managers and servers should regularly refer to:
The Liquor Control and Licensing Act, Regulation and licensee guide
If you did not know a customer was intoxicated, you cannot be held liable for anything that happens to that patron.
False
Licensees and staff must protect patrons from harm related to drinking:
Both on and off the premises
A person can be guilty of impaired driving even though their BAC is below .08%.
True
Signs of intoxication include:
Stumbling
A house policy should include ways to prevent:
All of the above (underage drinking, intoxication, overcrowding)
The goal of Serving it Right is to:
All of the above (create a professional approach to serving alcohol, encourage a responsible and caring approach to serving alcohol, keep customers and the public safe while drinking)
Mixing alcohol and other drugs:
All of the above (often intensifies effects, can produce tragic consequences, increases the risk of accidental injury)

SIR Exam # 1
A person with a high tolerance takes more alcohol to show signs of visible intoxication, often resulting in:
An underestimation of the patron’s intoxication
According to the Centre for Addictions Research of
BC, illicit drug addiction causes more harm in terms of premature deaths and in health, social, and economic costs than alcohol addiction.
False
The best time to record events in a logbook is:
When information is still fresh in your mind
Your legal duties as a licensed establishment include:
All of the above (serving only patrons old enough to drink, refusing entry or service to intoxicated people, serving no-one to the point of intoxication)
Recent decisions in court related to the sales and service of alcohol have:
Held those serving alcohol responsible for damage done by intoxicated patrons to themselves or others
__________ people are less affected by intoxication because they break down alcohol faster, have more blood in their systems, and process alcohol more efficiently.
Young
Writing house policies down:
All of the above (forces management to think them through, shows staff that the policies and management are serious, makes everyone’s roles clear)
All of the following are factors that influence intoxication EXCEPT:
Personality

SIR Exam # 1
Faced with an intoxicated patron, the establishment is now legally responsible to ensure that:
All of the above (duty of care is maintained, service is discontinued, the patron arrives home or to a safe place)
The Liquor Control and Licensing Act does not include laws on:
The food-safety standards in a licensed establishment
When checking ID, the two acceptable pieces of ID must:
Include one from a government agency
When an establishment fails to comply with the Liquor
Control and Licensing Act:
All of the above (the Liquor Control and Licensing Branch may cancel the license, the Liquor Control and Licensing Branch may impose monetary penalties on the licensee, the police may take the licensee to court)
Legally, you are required to refuse service to:
A & C (minors, intoxicated patrons)
Being alert to potential problems with patrons is the responsibility of:
Anyone who is in a position to watch customers’ behavior
To avoid over-service, servers should:
Promote non-alcoholic alternatives
Which of the following is NOT a way to prevent intoxication through customer service?
Believe that “the customer is always right”
When a team member is about to discontinue service, a backup co-worker should:
Stand by and assist if the need arises

SIR Exam # 1
Whether or not you or your staff requires a Serving it
Right certificate generally depends on the type of:
Liquor license you have
Servers and licensees must ensure an intoxicated patron:
Has a ride home or to a place where he or she can sober up
If an intoxicated patron has agreed to take a taxi home, your next step to avoid legal liability is to:
Ensure they actually get into a taxi
To avoid over service, if guests are moving from the bar into your section in a restaurant, check with a coworker as to:
How much they have been served