BUSINESS ETHICS: AN INTRODUCTION Ethics: Moral principles and values applied to social behavior. Business Ethics: Moral principles and values applied to situations that arise in a business setting. A particular challenge facing businesses is ethically balancing the competing demands of multiple groups of stakeholders – e.g., shareholders, employees, retirees, suppliers, creditors, customers, the communities in which the business operates – whose lives are affected by business decisions. Ch. 2: Ethics and Professional Responsibility - No. 1 Business Law Today: The Essentials (7th ed.) “LEGAL” VS. “ETHICAL” Legal Behavior: While certain actions are clearly legal or illegal, many decisions faced by businesses fall within one or more “gray areas” of the law, where probability, rather than certainty, will guide the decisionmakers. Ethical Behavior: Even where a contemplated action is clearly legal (or, in some circumstances, illegal), business decisionmakers should also consider whether the action is “ethical.” While personal ethics are (or can be) subjective, certain guides are available to businesses trying to meet or exceed the moral minimum (i.e., the minimally acceptable standard for ethical business behavior): corporate and professional codes of ethics and compliance programs; public opinion and sentiment; and, of course, personal morality. For businesses operating in more than one place, the moral minimum may vary from place to place – particularly when businesses operate abroad. Ch. 2: Ethics and Professional Responsibility - No. 2 Business Law Today: The Essentials (7th ed.) SETTING THE ETHICAL TONE Management Attitudes: Managers who are not committed to creating and maintaining an ethical workplace rarely have one. Employees tend to follow what they perceive to be management’s lead, so managers must model ethical behavior for their employees. Managers who “look the other way” because an unethical employee is successful risk other employees believing that acting unethically is the key to success. Managers should set realistic goals for their employees to reduce the incentive to “cheat” in order to achieve management’s goals. Codes of Conduct: Many businesses have formalized their ethical expectations in a written code of conduct. Training: Businesses with and without formal codes of conduct should talk with their employees about the importance of behaving ethically and should consider inhouse or out-sourced ethics training programs. Ch. 2: Ethics and Professional Responsibility - No. 3 Business Law Today: The Essentials (7th ed.) CORPORATE COMPLIANCE PROGRAMS Sarbanes-Oxley Requirements: The Sarbanes-Oxley Act of 2002 requires publicly-traded corporations to set up programs to enable employees to confidentially report certain types of suspected illegal or unethical behavior. Some companies encourage employees to report illegal or unethical behavior that is outside the scope of Sarbanes-Oxley. Wed-based Reporting: Confidential reporting systems, like Ethicspoint™, allow employees of subscribing companies to report suspect behavior to a third party, which then alerts management or the audit committee of the subscribing companies of information reported to it. Compliance programs must be consistent and consistently applied across all departments of a company, and should be coordinated and monitored by a committee or “chief governance officer” that is not looking out for the “turf” of a particular department. Ch. 2: Ethics and Professional Responsibility - No. 4 Business Law Today: The Essentials (7th ed.) DUTY VS. OUTCOME Duty-Based Ethics: Ethics based upon an underlying concept of duty regardless of the consequences of action taken or foresworn in keeping with duty. Duty-based ethics generally arise from religious belief or philosophical reasoning. Categorical Imperative: In deciding whether an action is ethical, one should consider what the effect would be if everyone similarly situated acted in the same way. Principle of Rights: In deciding whether an action is ethical, one should consider what effect her actions would have on the fundamental rights of others. Outcome-Based Ethics (a.k.a. “situational ethics”): Ethics based upon the consequences of action taken or foresworn, without regard to any underlying concept of duty or morality. Utilitarianism dictates that a decision to act or not act should be directed to producing the greatest good for the greatest number of people. Applying utilitarianism (or any outcome-based ethical rule) requires a cost-benefit analysis of the negative and positive effects of the proposed act or omission on the individuals who are likely to be affected by it. Ch. 2: Ethics and Professional Responsibility - No. 5 Business Law Today: The Essentials (7th ed.) ACCOUNTANTS’ DUTY OF CARE An accountant must possess the skills that an ordinarily prudent accountant would have and exercise the degree of care that an ordinarily prudent accountant would exercise. The skills and care of an ordinarily prudent accountant are reflected in the generally accepted accounting principles (“GAAP”) promulgated by the Financial Accounting Standards Board (FASB), and the generally accepted auditing standards (“GAAS”), promulgated by the American Institute of Certified Public Accountants (AICPA). An accountant conforming to GAAP or GAAS, and acting in good faith, will normally not be held liable for incorrect judgments or for relying on incorrect information. On the other hand, a violation of GAAP or GAAS will be prima facie evidence of the accountant’s negligence, subject to the accountant clearly qualifying her opinion or disclaiming liability for particular errors. Ch. 2: Ethics and Professional Responsibility - No. 6 Business Law Today: The Essentials (7th ed.) ATTORNEYS’ DUTY OF CARE An attorney owes her client the duty to provide competent and diligent representation. An attorney must know well-settled principles of law applicable to a case and discover what law can be found through a reasonable amount of research. An attorney’s competence and diligence are judged against those of a reasonably competent general practitioner of ordinary skill, experience, and capacity, unless the attorney holds herself out as being expert in some area of law, in which case she is held to the higher standard of care expected of a reasonably competent expert practitioner in that area of the law. Ch. 2: Ethics and Professional Responsibility - No. 7 Business Law Today: The Essentials (7th ed.) SARBANES-OXLEY AND PROFESSIONAL LIABILITY The Sarbanes-Oxley Act, which took effect in 2002, imposes a number of strict requirements on both domestic and foreign public accounting firms that audit corporations whose securities are offered for sale to the U.S. investing public. Two basic Sarbanes-Oxley requirements are: Auditor Independence: See p. 215 for a description of the various elements of auditor independence imposed by Section II of Sarbanes-Oxley. Document Veracity and Retention: Sarbanes-Oxley prohibits falsifying or destroying corporate records with the intent of obstructing or influencing a federal investigation or in relation to bankruptcy proceedings. Public Company Accounting Oversight Board: The agency created by Sarbanes-Oxley to oversee the audit of public companies and to report on its activities and findings to the Securities and Exchange Commission. Ch. 2: Ethics and Professional Responsibility - No. 8 Business Law Today: The Essentials (7th ed.) FOREIGN CORRUPT PRACTICES ACT In response to numerous scandals involving U.S. companies paying bribes to foreign government officials in order to gain strategic concessions, Congress passed the Foreign Corrupt Practices Act (FCPA) in 1977, which: (1) prohibits any U.S. company, director, officer, shareholder, employee, or agent from bribing any foreign government official if the purpose of the payment is to get the official to act in her official capacity to provide business opportunities to the party offering the bribe; The FCPA does not prohibit bribery of minor officials whose acts are purely ministerial, as long as such payments are legal in the foreign country. (2) requires U.S. companies to keep detailed accounting records that “accurately and fairly” reflect all foreign activities; (3) prohibits anyone from making false statements or false entries in said records; and (4) provides sanctions against both companies and individual agents who violate the FCPA. Ch. 2: Ethics and Professional Responsibility - No. 9 Business Law Today: The Essentials (7th ed.)