Setting new standards for industrial process automation solutions in the metropolitan New York City tristate area, Control Associates, Inc. is a major provider of industrial process control systems, control
valves, regulators, process instrumentation, flow computers, valve automation and the associated
engineering and technical support services. We are looking to hire a Field Services Engineer for our
territory based at our headquarters in Allendale, NJ in northern Bergen County.
Established in 1933, Control Associates along with its global process automation business partner,
Emerson Process Management (parent company of Fisher Controls), specializes in supporting the
process control equipment and service needs of the following industries: Air Separation, Biotech,
Chemical, Food & Beverage, HVAC, Hydrocarbon Processing, Natural Gas Distribution & Transmission,
Oil Refining Pharmaceutical, Power Generation, Pulp & Paper, Water & Wastewater Treatment
Our Field Services Engineer for Control Systems will possess an ability to work in a team environment
with our Account Managers, Control Systems Engineers, within the Field Services Department to support
the control systems and installed base services at both customer sites and in our facility. Responsibilities
include, but are not limited to, the following:

Perform control system and network setups, commissioning, upgrades, and installation. Setup
control system workstations, servers and networks. Load control system software for company
supplied control systems. Configure Domain Controller networks and security rights. Perform
backup and restore procedures.

Prepare and perform standardized on-site control system Preventative Maintenance (PM) and
System and Device Performance Monitoring visits in accordance with Control Associates
Lifecycle Services contractual requirements and factory specifications.

Troubleshoot control system hardware and network issues both on and offsite to determine root
cause of communication, network operating systems and/or control problems. Perform onsite
system diagnostics to determine overall health and performance capability of control systems,
control system networks, operating systems and instrumentation. Provide telephone technical
support to installed base customers when required. Perform remote diagnostics of control
systems and networks to determine root cause of performance problems.

Repair, rebuild or replace malfunctioning control system components in accordance with factory
specifications as required.

Review or develop control strategies, General Design Specifications (GDS), Detailed Design
Specifications (DDS) and Functional Requirements Specifications (FRS) for customers as
required.

Assist in integration of third party software and hardware solutions

Assist the Project Administrator with planning, scheduling, documentation and invoicing of
planned work.

Assist other Field Services Department employees with control system staging for factory
acceptance testing as needed.

Develop and modify control system graphics and database configuration.

Prepare Field Service Reports documenting parts repaired or replaced and services performed.

Develop and maintain project documentation as required by the customer specifications.

Assist Lead Engineers with control system startup and commissioning.

Work with Emerson’s Global Service Center (GSC) to keep up to date on new software patches
and hot fixes.

Assist in the ordering, controlling and managing of control system parts inventory.

Perform other Field Services work as needed including, but not limited to, positioner / valve
troubleshooting, RTU/SCADA troubleshooting, etc.

Provide emergency services after normal working hours as well as weekends and public holidays.
Qualified candidates will possess a bachelor’s degree in engineering with a concentration in chemical
engineering, biomedical engineering or electrical engineering. Additional concentration(s) in Computer
Science or IT preferred. Strong computer skills required including software programming and writing,
hardware troubleshooting, operating systems and networking. Microsoft Certified preferred. Experience
with Matlab preferred. Experience working in an industrial process environment is preferred. Candidates
must also have the ability to work nights, weekends and holidays to provide emergency services and to
be available for on call duty (24 hour / 7 day) as assigned at least one week per month. Travel within our
territory is required, travel outside of our territory as needed.
Control Associates, Inc. offers a competitive salary and excellent benefits including medical and dental
insurance, life and long term disability insurance, flexible spending benefits, paid time off and a
combination of ESOP and 401(k) Plans for retirement.
Control Associates Inc. is an Equal Opportunity Employer.
Please send resumes to dawn.bergman@control-associates.com