Community Resource Guide 2009-2010 Woburn Creative Start 470 Wildwood Avenue Woburn, MA Phone: 781-932-9578 Fax: 781-938-0811 Important Names & Numbers Child/Children’s School: _____________________________ Doctor: ___________________________________________ Hospital: __________________________________________ Dentist: ___________________________________________ Pharmacy: _________________________________________ Others: ____________________________________________ _____________________________________________ _____________________________________________ _____________________________________________ Don’t forget to call us if your child will be absent or late! Woburn Creative Start Phone: 781-932-9578 Fax: 781-938-0811 2 September 2009 Dear Parent/Guardian, This Resource Guide is designed to help you obtain information and locate resources in your community and in surrounding towns and cities. However, be aware that this list may not include every resource and there may be other services in your areas of which we are not aware. If you know of any information that may be beneficial, please share it with us. We have organized this directory by alphabetic categories so it will be easy to use. Remember that you can always call us if you need any assistance. Thank you! Woburn Creative Start Staff 3 Table of Contents Adult Education p. 5 Child Abuse p. 7 Child Care p. 6 City or Town Offices pp. 8-9 Clothing & Furniture Assistance pp. 10-11 Crisis Hotlines p. 12 Disabilities Services p. 13-14 Domestic Violence p. 15 Food Assistance pp. 16-17 Health & Dental Hospitals pp. 18-20 p. 21 Housing Assistance p. 22 Jobs and Training p. 23 Legal Aid p. 24 Mental Health/Counseling pp. 25-26 Nutrition (Healthy Weight) Services p. 27 Parenting pp. 28-29 Public Schools p. 30 Recreation & Activities pp. 31-32 Substance Abuse p. 33 Translation and Interpretation Services Transportation Utilities p. 34 p. 35 p. 36 4 Adult Education Massachusetts Department of Education Description: GED, High School equivalency exams and more Phone Number: 781-388-3300 Web: www.DOE.MASS.edu Middlesex Community College Description: Liberal Arts College which offers Bachelors and Associates degrees in various disciplines. Offers daytime and evening classes. Phone number: 781-280-3660 Woburn Adult Evening School Description: Offers classes in many different disciplines that can be used towards an Associate or Bachelor degree. Phone number: 781-937-8222 YMCA Adult Education (ESL classes) Description: Offers classes for those interested in learning English as a second language. Phone number: 781-935-6499 5 Child Care Child Care Resource Center Description: Offers vouchers and sliding scale fees for families in need of childcare due to employment. Phone number: 617-547-9861 Child Care Search Description: Provides vouchers and sliding scale fees for working parents who are in need of childcare for their child. Referrals can be made to numerous childcare programs throughout the Woburn area. Phone number: 978-897-6400 6 Child Abuse Child at Risk Description: Provides support and information for those who have a concern about the welfare of a child. Phone number: 800-792-5200 Department of Children and Families Description: Provides in-house as well as community resources and referrals for families experiencing child abuse or domestic violence. Services may be requested voluntarily by a family. Phone number: 617-520-8700 Mass Society for the Prevention of Cruelty to Children Description: Provides workshops and support for promoting the well being and safety of children in the community. Phone number: 800-442-3035 Web: www.MSPCC.org National Child Abuse Hotline Description: Hotline available for adults who have witnessed the abuse of a child or are abusive toward a child themselves. Provides resources to help the victim as well as the offender in a child abuse situation. Phone number: 800-422-4453 7 City or Town Offices City Hall Description: Local government offices addressing community concerns Phone number: 781-932-4400 Fire Department Description: Handles all fire related concerns that are not immediate. Provides information on local fire safety issues as well as the threat of local forest fires. Also gathers information on community concerns about fire hazards. Phone number: 781-932-4560 Health Department Description: provides information on community health issues as well as updated information on current illnesses in the community. Phone number: 781-932-4407 Housing Authority Description: Provides applications for local public housing as well as applications for federal housing (Section 8). The Housing Authority also handles maintenance complaints from those already receiving benefits through housing. Phone number: 781-935-0818 Parks Department Description: Offers information on community events. Also gives information on the availability of parks and playgrounds for personal use. Pool schedules are also available during the summer season. Phone number: 781-932-4295 8 Police Department Description: Handles all safety and law abiding situations that are not of immediate concern. Also provides resources for community protection and awareness. Phone number: 781-932-4491 School Department Description: Provides information on school zoning. Also provides information on the referral process for children who may be in need of extra school services. Phone number: 781-937-8200 9 Clothing & Furniture Assistance Children’s Orchard Description: Offers secondhand children’s clothing for reduced prices. Phone number: 781-297-0004 Frida Bee Description: Offers secondhand clothing for children and adults. Phone number: 781-646-7811 The Lowell Wish Project Description: Provides furniture for bedroom, living room and kitchen, rugs, dishes and all kitchen goods, appliances of all sizes, towels, TVs, beds and bedding. Please see Social Worker for referral. Phone: 978-441-WISH (9474) Website: http://www.lowellwishproject.org/ Mission of Deeds Description: Provides furniture for families who are struggling financially. Applications are available upon request. Phone number: 781-944-9797 The Salvation Army Description: Offers used clothing and furniture at reduced prices. Also offers furniture and household items which may have been donated. Phone number: 978- 988-9488 St. Charles Thrift Shop Description: Offers clothing for those in need on Tuesdays 10 AM to 2 PM and 5 PM to 7 PM. Located at 280 Main Street in Woburn. Phone number: 508-755-1233 10 Trinity Episcopal Church Thrift Shop Description: Offers clothing for those in need Fridays 9AM - 2PM Located at 535 Main Street, Woburn Phone number: 781-935-0219 United Way Description: Offers clothing for those in need of assistance during trying times. Phone number: 508-755-1233 11 Crisis Hotlines Battered Women’s Hotline Description: Hotline for women experiencing domestic violence. Offers support and information for those with safety concerns. CONFIDENTIAL Phone number: 800-992-2600 Domestic Violence SafeLink Description: Offers support and resources for victims and witnesses of domestic violence. Phone number: 877-785-2020 National Domestic Violence Hotline Description: Offers support and resources for victims and witnesses of domestic violence. Phone number: 800-799-7233 Parent Stress Line Description: Parents helping parents through difficult times Phone number: 1-800-632-8188 Web: www.parentshelpingparents.org Rape Crisis Center Description: Provides support and information for those who have experienced a rape, witnessed a rape or know of someone who has been raped. CONFIDENTIAL Phone number: 800-922-8772 Woman’s Place Crisis Center (BILINGUAL) Description: Offers a safe environment for women to express concerns about violence occurring in their lives. Phone number: 508-588-8255 12 Disabilities & Services CMARC Description: Offers day programs as well as information and resources for local men and women who have a disability. Vocational job training is also available for those eligible. Phone number: 781-646-7811 Disability Law Center Description: Offers legal support for people who are disabled. Lawyers at this agency specialize in the legal issues and rights of those who are disabled. Phone number: 617-723-8455 Disabled Abuse Hotline Description: Offers support for those who are disabled and feel they have been mistreated due to their disability. Phone number: 800-426-9009 Federation for Children with Special Needs Description: Provides support and referrals for families who have a child with special needs. Phone number: 800-331-0688 The Kindle Center Description: Offers effective behavioral and speech therapy services for children. Located in Burlington. Workshops and trainings available in behavior management, Individualized Education Plans, toilet learning, food selectivity, and more. Arianne Kindle, M.S., BCBA, Director Phone number: 617-794-3773 Website: TheKindleCenter.com Mass Office on Disabilities Description: Provides information on services that are available in communities for those who are disabled. Phone number: 800-322-2020 13 Preschool Screening Description: Free developmental screening to assess if child is in need of specialized services. Screening occurs on the first Wednesday of October, December, February, and April. Phone number: 781-937-8223 Thom Mystic Valley Early Intervention Description: Early Intervention provides assessments for children up to the age of three. Play groups are offered as well as different types of therapies including physical and occupational therapy. Speech services are also provided if a child is found to be eligible upon assessment. Phone number: 781-932-2888 Woburn Special Education Description: Provides individualized services for children with special needs. Questions regarding an individual education plan (IEP) are also handled at this office. Phone number: 781-937-8226 14 Domestic Violence Battered Women’s Hotline Description: Support for women who are experiencing domestic violence and need to talk with someone about safety concerns. Phone number: 800-992-2600 Domestic Violence SafeLink Description: Massachusetts statewide domestic violence hotline operated by Casa Myrna Vazquez, Inc. in Boston. SafeLink is answered by trained advocates 24 hours a day in English, Spanish and TTY (1-877-521-2601). It also has the capacity to provide multilingual translation in more than 140 languages. Phone number: 877-785-2020 National Domestic Violence Hotline Description: Offers support and resources for victims and witnesses of domestic violence. Phone number: 800-799-7233 New Hope Description: Agency which offers hands-on support as well as resources for victims of domestic violence and their families. Phone number: 800-323-4673 RESPOND, Inc. Description: Programs and services include an emergency shelter and safe home, 24-hour intake and referral line, children’s services, support groups, counseling, legal advocacy, community outreach and educational programs. The majority of RESPOND’s direct services are for women and their children. However, respond provides referrals for men through 24 hour hotline. Phone number 617-623-5900 The Support Committee for Battered Women Description: Offers groups and individual services for women who have experienced domestic violence. Phone number: 800-899-4000 15 Food Assistance Dollar-a-bag Pay one dollar at various Boston Metro Region sites for one bag of groceries. For more information about locations call 617-288-6165 Food Stamp Program Description: Provides food stamps for low income families to help support nutrition within the home. Phone number: 800-249-2007 Mass First Link Description: Provides nutrition information for families with babies and young children. Also provides formula for needy families. Workshops are offered about healthy eating habits. Phone number: 617-624-6060 Meals on Wheels Description: Offers door-to-door delivery of food for families who are unable to go to the food store. The family information will be assessed to receive this service. Phone number: 800-999-6262 Project Bread Description: Offers meals and food resources for low income families. Also collects food from the community to help families in need. Phone number: 800-645-8333 Reading Food Pantry Description: Old South United Methodist Church - 6 Salem St. – Reading. Hours of Operation: Monday 7-8pm and Friday 10:30-11:30am. Transportation is available on Mondays. Referral required. Phone number: 781-942-6659 16 Serve New England Description: A nonprofit food cooperative offering 30%-50% discounts on top-quality meats and produce. First register, then place your order, the perform 2 hours of volunteer service in your community. To register and get more info call 888-742-7363 (WIC) Special Supplemental Nutrition Program for Women, Infants and Children Description: Offers health screening for infants and young children. Provides vouchers for milk and formula for low income families. Also offers classes on nutrition and tips on purchasing healthy food for low cost. Phone number: 781-938-5161 Woburn Council of Social Concern Description: Offers a food pantry for local Woburn residents who are in need of food. Also collects foods to provide for families in the community. Appointment required. Phone number: 781-935-6495 17 Health & Dental Health Care Financial Assistance Children’s Medical Security Plan Health insurance to eligible children 18 and under for primary care, limited emergency care, and prescription drugs. Languages: 140 through the Language Line Services. Phone Number: 800-841-2900, 800-497-4648 (TTY) CommonHealth Health insurance for working disabled adults and children under 18. Languages: Some languages available at certain times. Phone Number: 800-841-2900, 888-665-9993, 888-665-9997 (TTY) Mass Health/Medicaid Description: Provides insurance for families at, below, or slightly above low income guidelines. Also provides information on the Children’s Medical Security Plan. Phone Number: 800-841-2900 Pediatrics Alewife Brooks Community Pediatrics Description: Accepts several types of insurance, including Mass Health. Bilingual pediatricians available. Phone number: 781-643-4507 Burlington Pediatrics Description: Pediatrician’s office accepting all forms of insurance including Mass Health. Phone number: 781-272-2210 18 Pediatricians, Inc. Description: Pediatrician’s office in Winchester accepting all forms of insurance including Mass Health. Phone number: 781-729-4262 Stoneham Pediatrics Description: Pediatrician’s office accepting all forms of insurance including Mass Health. Phone number: 781-438-7330 Wilmington Pediatrics Description: Pediatrician’s office accepting all forms of insurance including Mass health. Phone number: 781-988-6200 Woburn Pediatrics Description: Pediatrician’s office accepting several forms of insurance including Mass Health. Phone number: 781- 933-6236 Eye Care Andover Eye Associates Description: Offers eye care for families. Phone number: 978-475-0705 Burlington Eye Associates Description: Offers eye care for families. Phone number: 781-272-4944 Lexington Eye Associates Description: Offers eye care for families. Phone number: 781-862-1620 Dental Services Aspen Dental Description: Offers dental care for adults. Phone number: 781-932-1114 19 Baldwin Green Common Description: Offers dental care for adults. Phone number: 781-932-5999 Children’s Dental Care Badrieh Edalatpour, D.M.D. Pediatric Dentistry in Stoneham. Web: www.childrensdentalcare.net Phone number: 781-438-0300 Dr. Mickey Description: Pediatric dentist who accepts all forms of insurance located in Stoneham. Phone number: 781-279-2400 Dr. Yazdi Description: Pediatric dentist who accepts all forms of insurance, including Mass Health. Located in Burlington. Phone number: 781-229-2220 The Family Dentist Description: Offers dental care for all in the family. Phone number: 781-933-2551 Pediatric and Family Dentistry Description: Offers dental care for all in the family, accepts Mass Health. Phone number: 781-933-8380 20 Hospitals Winchester Hospital Main Campus: 41 Highland Avenue, Winchester, MA 01890 Phone: 781-729-9000 Lahey Clinic Medical Center Main Address: 41 Mall Road, Burlington, MA 01805 Phone: 781-744-5100 21 Housing Assistance Department of Transitional Assistance Description: Offers financial support for families who are going through changes such as loss of a job or a change of location. Phone number: 800-249-2007 Metropolitan Boston Housing Partnership Description: Provides assistance to families in finding and retaining decent affordable housing. Also provides resources for tenants. Phone number: 617-425-6679 Housing Consumer Education Center phone number: 617-425-6700 Website: www.mbhp.org Mass Affordable Housing Alliance Description: Offers support and advice around housing for low income families. Phone number: 617-822-9100 Massachusetts Department of Housing & Community Development Description: Provides leadership, professional assistance and financial resources to promote safe, decent affordable housing opportunities, economic vitality of communities and sound municipal management. Phone number: 617-573-1100 Website: www.mass.gov/dhcd Woburn Housing Authority Description: Offers application for housing in Woburn as well as Federal Section 8 housing applications. Phone number: 781-935-0818 22 Jobs and Training The Career Place Description: Offers numerous resources of local businesses and job openings. Also offers classes on resume building and interview skills development. Computer classes are also available. Phone number: 781-932-5500 Sylvan Learning Center Description: Offers classes to help develop interview skills. Resume writing workshops are also available. Phone number: 781-935-9895 Work Strategies Description: Provides resources for those who are seeking employment. Phone number: 781-933-6620 23 Legal Aid Family Probate Court Description: Offers legal help for families going through custody issues or divorce issues. Phone number: 617-768-8500 Harvard Legal Aid Bureau Description: Free legal services regarding housing, benefits, and family law. Languages: Some languages available at certain times. Phone number: 617-495-4408 Legal Resource Center Description: Offers advice on legal concerns. Also directs you to a lawyer who can best serve your current situation. Phone number: 800-342-5297 Legal Resource Center Description: Offers a listing of local lawyers who specialize in various legal concerns. Phone number: 800-342-5297 Massachusetts Child Support Customer Service Bureau Information on child support laws, claim filing, and help with specific cases Languages: French, Greek, Portuguese, Spanish Phone number: 1-800-332-2733; 1-800-255-5587 (TTY) Middlesex County DA’s Office Description: Assists with legal concerns and provides resources to best serve your needs. Phone number: 617-494-4604 24 Mental Health/Counseling AlAnon/ AlAteen Description: Offers support for family members who have a loved one struggling with a drug or alcohol addiction. Phone number: 781-843-5300 Arbour Counseling Description: Offers a wide range of services, including individual therapy for adults and children. Offers various support groups and home-based family stabilization services. Phone number: 781-932-8114 Associates in Psychotherapy Description: Offers groups and individual therapy for adults. Phone number: 781-721-1666 Cancer Support Group Description: Offers counseling and groups for individuals who are living with cancer. Also offers support for family members of individuals with cancer. Phone number: 781-937-8210 Center for Health Resources Description: Offers individual therapy for adults. Phone number: 781-932-0257 Department of Mental Health Description: Offers services for individuals or family members of those with a diagnosed mental illness. Case managers are appointed through DMH who will help with hospitalization or residential placement. Phone number: 800-221-0053 25 Good Grief Program Description: Offers support for individuals who have lost a loved one. Phone number: 617-414-4005 Mass Counsel on Compulsive Gambling Description: Offers support and resources for families of loved ones who are struggling with a gambling addiction. Also offers support for individuals who want help with their addiction. Phone number: 800-426-1234 Parental Stress Hotline Description: Offers 24-hour assistance for parents who are feeling overwhelmed with a child. Offers guidance and support for parents in all situations Phone number: 800-632-8188 Portuguese Mental Health Description: Offers counseling and resources for families who speak limited English. Phone number: 617-864-7600 Samaritans Suicide Prevention Line Description: Offers 24-hour support for individuals who are feeling suicidal and need to talk with someone. Phone number: 617-247-0220 26 Nutrition (Healthy Weight) Services Optimal Weight for Life (OWL) Program Description: A multi-disciplinary care clinic dedicated to the evaluation and treatment of children who are overweight/obese and/or those with type 2 diabetes. Phone number: 617-355-5159 One Step Ahead Program Description: Part of the Children’s Hospital Primary Care center at Children’s Hospital Boston, an obesity prevention and management program that teaches children and adults how to develop healthy lifestyle habits. Phone number: 617-355-0992 Teens-Empowerment-Exercise-Education-Nutrition (TEEEN) Program Description: A free program for children ages 10-20 that are considered prone to be overweight, or are overweight. The program incorporates exercise, education, and empowerment tools to promote a healthy lifestyle. Located at St. Elizabeth’s Medical Center in the Seton Auditorium Phone number: 617-926-0114 (WIC) Special Supplemental Nutrition Program for Women, Infants and Children Description: Offers health screening for infants and young children. Provides vouchers for milk and formula for low income families. Also offers classes on nutrition and tips on purchasing healthy food for low cost. Phone number: (781) 938-5161 27 Parenting Alliance for Young Families Description: Provides support for first time moms. Resources are available. Groups are also held for new moms or moms-to-be. Phone number: 617-482-9122 Families First Description: Offers support and resources for families with newborns and young children. Phone number 617-868-4446 Grandparents Raising Grandchildren Referrals to support groups for grandparents raising their grandchildren. Phone number: 617-727-7750 Healthy Start Insurance for eligible pregnant women and referrals to health care and other services. Languages: French, Haitian Creole, Khmer, Portuguese, Spanish Phone Number: 800-497-4648 Parental Stress Hotline Description: Offers 24-hour support for parents who are feeling overwhelmed with a child. Offers guidance and support for parents in all situations. Phone number: 800-632-8188 Parents Helping Parents Description: Support services provided by other parents. Groups are held by parents, for parents. Phone number: 800-882-1250 Planned Parenthood Referrals to confidential pregnancy testing; reproductive health services and information. Languages: Haitian Creole, Spanish Phone number: 1-800-682-9218 28 Public Schools Altavesta Elementary School Phone number: 781-937-8235 Linscott Elementary Phone number: 781-937-8239 Clapp Elementary Phone number: 781-937-8236 Reeves Elementary Phone number: 781-937-8240 Goodyear Elementary Phone number: 781-937-8237 Shamrock Elementary Phone number: 781-937-8241 Hurld Elementary Phone number: 781-937-8238 White Elementary Phone number: 781-937-8242 Joyce Middle School Phone number: 781-937-8233 Wyman Elementary Phone number: 781-937-8243 Kennedy Middle School Phone number: 781-937-8230 Preschool Screening Description: Free developmental screening to assess if child is in need of specialized services. Screening occurs on the first Wednesday of October, December, February, and April. Phone number: 781-937-8223 Woburn Special Education Description: Provides individualized services for children with special needs. Questions regarding an Individual Education Plan (IEP) are also handled at this office. Phone number: 781-937-8226 29 Recreation Barnes and Noble Bookstore Description: Offers group reading time for young children. Also offers musical performances for children and adults. Call for schedule. Phone number: 781-273-3871 Children’s Discovery Museum Description: Exploration of science and nature for children of all ages. Phone number: 978-264-4200 Jump on In Description: Supervised indoor facility featuring great interactive inflatable structures as well as a trampoline basketball game. Located next-door to Woburn Creative Start. Phone number: 781-939-JUMP (5867) Krochmal Farm Description: Hay rides and pumpkin picking in the fall. Offers pony rides and a petting zoo. Phone number: 978-657-5906 The Little Gym of Woburn Description: Provides rolling and tumbling classes for small children. Phone Number: 781-933-3388 New England Aquarium Description: Downtown Boston. Provides tours for children of all ages. Marine life animal shows are also available. Phone number: 617-973-5200 The Puppet Showplace Description: Puppet shows for children of all ages. Phone number: 617-731-6400 30 Richardson’s Mini Golf Phone Number: 978-774-4476 Showcase Cinema Description: Offers movies for all ages in the family. Phone number: 781-933-5330 Woburn Public Library Description: Offers free books to local Woburn residents that have a library card. Also processes applications for a library card. Reading hours for children are held. Call for scheduling information. Any Woburn resident with a valid Minuteman Library Network card may reserve a Museum Pass. There is a limit of one pass per day per family. Participating Museums include Boston By Foot Tours, House of Seven Gables, New England Aquarium, Museum of Science, Children’s Museum, Museum of Fine Arts, Peabody Essex Museum, and the Sports Museum. Phone number: 781-933-0148 31 Substance Abuse AlAnon/AlAteen Description: Offers groups and support for family members and children of loved ones who are suffering from substance abuse. Phone number: 781-843-5300 Alcohol and Drug Abuse Hotline Description: Offers 24-hour support for individuals suffering from an addiction or for family members with a loved one suffering from an addiction. Phone number: 800-327-5050 Alcoholics Anonymous Description: Support groups for men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. Phone number: 617-426-9444 Arbour Counseling Description: Offers individual and group therapy for people suffering from an addiction or for loved ones who are affected by an addicted person. Phone number: 781-932-8114 Bournewood Center Description: Residential and day program for individuals suffering from substance abuse. Phone number: 781-933-6700 Caspar Description: Support for individuals suffering from substance abuse. Offers residential and day programs. Phone number: 781-932-0649 State Referral for Substance Abuse Description: Offers resources and referrals to agencies who treat individuals who are suffering from an addiction. Phone number: 800-929-2268 32 Translation and Interpretation Services Catholic Charities Description: Dispatches interpreters to state agencies, hospitals, schools, and businesses and provides document translation. The CIS network includes more than 100 trained, professional interpreters who, collectively, are fluent in over 70 languages. Phone number: 617-451-7979 Cross Cultural Communication Systems Provides in-person interpretation and document translation services. Phone number: 781-729-3736 33 Transportation Checker Cabs of Woburn Description: Offers taxi service in and around the Woburn area. Phone number: 781-937-6000 Mass Bay Transit Authority Description: Offers bus and train services in and around the Woburn area as well as metro west and the Boston area. Phone number: 617-222-5000 Medicaid Transportation Program Description: Offers transportation for those with MassHealth insurance and have no other way of getting to health related appointments. Doctors need to sign off on the need for transportation for this program. Phone number: 800-682-1062 34 Utilities Cold Relief Description: Offers support for families needing electricity and or fuel during winter months. Phone number: 617-727-7004 Fuel Assistance program Description: Offers support for families having difficulty paying for fuel. Phone number: 800-632-8175 NStar Low Income Assistance Description: Offers support for families who are enrolled in the low income NStar program. Phone number: 800-592-2000 Tri City Community Action Description: Offers support for families struggling to pay the cost of utilities, including fuel. Phone number: 781-322-4125 / 781-322-6284 35