The personal data provided on this form will be processed by DFID, and may be held on computerised database and/or manual files. It will be used by DFID solely for the purposes of application review, and will not be placed in the public domain without the prior permission of the applicant(s). New and Emerging Technologies Research Competition: Phase 1 call for proposals Email completed application to NET-RC@dfid.gov.uk by 17.00 12th July 2010 Title of the Proposal A model for developing ICT based services for Agriculture Extension Details of Applicants Organisation where the funding would be held Organisation name CAB International (CABI) Address CABI Head Office, Nosworthy Way, Wallingford, Oxfordshire, OX10 8DE Country/region England Organisation website www.cabi.org Organisation type (Place in relevant box. If other, please specify) Government agency NGO Research body / think tank / university Other (Intergovernmental Organisation) Legal status What is the organisation’s legal status (e.g. nationally registered NGO)? CABI is an international not-for-profit, intergovernmental organization established by a UN Treaty-level agreement among its member countries, with its headquarters in the United Kingdom Is the organisation legally eligible to receive DFID funding? yes Primary contact details First name Elizabeth Last name Dodsworth Designation Global Director – Knowledge Management Telephone 01491 829473 Page 1 of 9 Address E-mail CABI Headquarters Nosworthy Way Wallingford Oxfordshire OX10 8DE e.dodsworth@cabi.org Signatory on contract (if different from above) Last name First name Designation Telephone Address E-mail References Please provide details of 2 referees that DFID can approach for references (as needed). Dr Aslam Gill, Commissioner Minor Crops, Ministry of Food & Agriculture, B-Block, Pak Secretariat, Islamabad Tel: 92-51-5957 762 , Cell: 92-334 5008 112, email: aslamgill@hotmail.com Mr Mohammad Iqbal, Chief Operating Officer, Pakistan Horticulture Development & Export Company, 2nd floor, 126-Y Commercial Area, Phase-III, DHA, Lahore. Tel: 92-42-99232210- 7 lines, Cell: 92-300-2361 660. Email: miqbal@phdeb.org.pk, www.phdeb.org.pk CVs of participating individuals Elizabeth Dodsworth: overall Quality Assurance of the project. She has 23 years in Please attach CVs (each information dissemination, publishing and editorial business, most recently directing and no more than 3 pages) of managing project and business development in CABI where she leads the CABI-wide all individuals who may Knowledge Management theme. She has experience of being the Project Executive for work on this programme large Knowledge Management projects covering rural knowledge systems through to and outline their suitability. access to research information. She brings her experience of being Chair of the Board Please identify the principal of Governors of the International Food Information Service (IFIS), a registered charity research contact for this which produces databases and information products in food science and technology and work. a member of the Board of IAALD, the global association for agricultural information scientists. Mahrukh Siraj: Project Manager. She is experienced in management of projects and is a certified PRINCEII practitioner. She has many years experience in IT and technology management, and a special interest in applying ICTs for development. Of late she has been involved in studying the use of ICTs for the improvement of agriculture. Dr M R Shafique: several years experience at the senior most levels in the Punjab Agriculture Department. He brings a wealth of experience, knowledge of the extension system of the Punjab province and an insight into the pros and cons of the current model. Dr Kauser Khan: a qualified agricultural economist. He has been conducting training of trainers using participatory methods. Has is also experienced in knowledge gap studies of farmers for horticulture crops. Akifa Ahmed and Ambreen Siddiqui: marketing and social research consultants mainly involved in • Social and Developmental Research; Page 2 of 9 • Consumer Research; • Qualitative Research. These team members will provide an insight into the consumer behaviour in adoption of new technologies, factors in taking decisions with regards to farm profitability, etc. Z Ahmed: currently a Senior Lecturer at Shaheed Zulfikar Ali Bhutto Institute of Science and Technology, Karachi, in the Computer Science Department. He is a teacher, software engineer and researcher. His role is to support the research in developing application definitions for the delivery the identified content in accordance with consumer behaviour. He will be working closely with the team members involved in business model definition and content definition. Previous relevant experience Please list details of previous successful research projects relevant to this work area. CABI’s previous relevant experience DFID’s R4D web portal www.research4development.info CABI leads a consortium which has developed this portal and its associated communication functions for DFID. Part of the service delivers a current awareness service through identifying research news items and broadcasting themed services using RSS feeds. It has over 10,000 subscribers to around 100 themed alerts. ICTs in India - Specialist Agricultural Q&A Service CABI is focusing on setting up linkages with local service providers to provide specialist Q&A services to up to five million farmers in 17 states. Working with IKSL, a commercial joint venture offering products and services specifically designed for farmers over the mobile network, the aim is to promote good agricultural practice and improve productivity through better management of nutrients and pest problems in crop production and animal husbandry. During the trial period the project will identify the skills and expertise required, quantify demand for expert advisory and scientific backstopping; define the operational requirements for running a knowledge management centre; and explore further business opportunities. ICTs in China – Making Research Findings Accessible In China CABI aims to use ICTs to empower farmers in Western China by making research findings more accessible to them. CABI is exploring the feasibility of delivering rural knowledge services in earthquake-stricken areas in Sichuan Province. Mechanisms of transforming scientific and technical information age into knowledge services in these rural areas are being identified. Discussions with Ningxia Academy of Agriculture and Forestry Sciences are taking place to select sites for a project proposal on rural knowledge transfer facilitated by ICTs. The project aims to integrate the rural knowledge delivery by ICTs with the Technical Task Force initiative, an innovative mechanism of rural technology extension. KAINet and AGRIS The Kenya Agricultural Information Network (KAINet) is a forum to enable sharing of information across the agricultural sector. CABI provides the technical backstopping for the AGRIS project, to establish a pilot agricultural electronic repository. In Kenya this focuses on the establishment of a pilot implementation of an agricultural electronic repository as part of the Kenyan national science and technology information system in relation to the Strategy for Revitalizing Agriculture. Combating Hunger and Rural Poverty through Increasing Access to Knowledge: Participation of IFAD in the Global Compendium Programme This project focuses on the development and utilization of electronic knowledge management tools relating to livestock, including aquaculture in Tanzania. The specific objectives include transformation of scientific and technical information and local content development; information exchange; developing training programmes and materials; awareness raising; and impact assessment. With more courses planned and a network of compendia users being built up, the programme is set to grow in content and accessibility and play a role in the improvement of many poor people’s lives. The processes for knowledge transformation and training and use of baseline knowledge bases has been adopted. SARNISSA CABI is part of the consortium delivery an EU FP7 programme: The Sustainable Aquaculture Research Network in Sub Saharan Africa (SARNISSA): the network now numbers 1000 individuals; 42 African countries and 43 other countries. The network supports academia and industry in sub-Saharan Africa share aquaculture information with Europe and Asia. The bilingual (English and French) ‘wiki’ style website – www.sarnissa.org contains articles, papers and reports by users, which are being Page 3 of 9 validated, documented, stored and made available on the world wide web through the Aquaculture Compendium adn trhough the SARNISSA wiki. Global Plant Clinic CABI’s Global Plant Clinic team and partners have established plant health clinics to bring accurate, up-to-date information to farmers in developing countries, enabling them to care for their crops in the most effective way. The clinics provide technical assistance in identifying the causes of diseases on all crops, and work with extension agents, agronomists, NGOs and farmer organisations. More than 80 locally run clinics have been established in Bangladesh, Bolivia, the Democratic Republic of Congo, India, Nepal, Nicaragua, Rwanda, Sierra Leone, Uganda and Vietnam. Since 2001 the clinics have been involved in the discovery of 41 plant diseases. These ‘new disease records’ are peer reviewed and published in international journals, helping researchers around the world identify and keep a check on new and emerging diseases, their spread and their effect on farmers' crops. Sri Lanka Telecentre Pilot Project CABI worked in partnership with Sarvodaya NGO and other Sri Lankan stakeholders in a pilot project to evaluate the agricultural knowledge needs of poor farmers. Interviews and surveys were carried out and it was recognised that Sri Lanka has an extensive network of government and NGO managed telecentres which were not being fully exploited. Partnerships between Sarvodaya, the University of Peradeniya, and the Department of Agriculture led to workshops with stakeholders, including farmers, focusing on rural knowledge systems, working methods, planning for sustainability, measurement and evaluation. The aim of the project was to set up and run agriclinics in ten villages, staffed by qualified agricultural scientists: with communication by mobile phone networks and provision of backstopping electronic reference resources. This pilot research activity is now sustained from local funding and a specialist service, Fusion, has been established. See http://www.fusion.lk/?p=38. Mobile Agricultural Information System Pilot Project in East Africa CABI is coordinating the system development and pilot testing of the Mobile Agricultural Information System (MAIS) pilot project. This focuses on implementation of a web-based knowledge management system which uses web-access; email and mobile technologies such as mobile phones and personal digital advisors to promote access to information and sharing of knowledge among the Association for Strengthening Agricultural Research in Eastern and Central Africa (ASARECA) network stakeholders who include researchers; extension workers; agro-input suppliers; farmers and agro-industry processors. The system which will be accessible to registered members only, is currently being piloted with stakeholders of the Coffee Research Network of ASARECA and the Regional Agricultural Information Network. The system is based on wireless technologies and it has potential to serve users in remote areas of the East African region and beyond. Conflicts of interest Please list any potential areas of conflict of interest and how you intend to deal with these. None Understanding of the project brief DFID’ s research strategy 2008-2013 aims at finding ways that new and emerging Please state your technologies can be implemented to directly reduce poverty. The main challenge lies in understanding of the aims the uptake of these technologies by the poor. These technologies need to be useful, and objectives of this safe and affordable in order to generate interest. The programme aims to identify the programme and provide challenges to the uptake of new technologies and identify appropriate solutions for details of the specific addressing these challenges. Information and Communication Technologies have been research area you propose recognized as one of the platform technologies to achieve the above objectives. to pursue. This should include evidence of the Agriculture is the mainstay of Pakistan’s economy and continues to be the single largest demand for the research sector employing 48.4% of the total workforce, contributing almost 24% to the GDP. The from key stakeholders in Provincial Agriculture Extension Department is the main source of information for farmers on productivity issues. The Agriculture Extension Department is a huge developing countries, an enterprise with the Punjab province spending approximately £14.34 million in 2009. The outline of how these Government’s extension services do not reach poor farmers due to their small holdings, stakeholders will be geographical spread and low motivation of the extension staff in serving them. involved in the research and recognition of any risks Agriculture faces key challenges such as stagnating yields, wide gaps in yield between Page 4 of 9 associated with the development of any particular technology and its use in a developing country. progressive farmers and average farmers etc. Research information exists that could help increase productivity but the farmer is unable to use it. This is due to any or all of the following factors; a) the farmer does not know about its existence, b) does not have access to it, c) does not have the means to interpret it, and finally, d) cannot pay for a, b &c combined. (No more than 1000 words) Investment in agriculture should be a priority as investment in this sector is four times more effective than investment in any other sector in terms of its impact on poverty alleviation (World Bank, WDR 2008). This research proposal aims to test the hypothesis that using ICTs to provide actionable information to the farmers on a timely basis and at a low cost increases their ability to improve yields and thus their earning capacity. CABI-South Asia will collaborate with the Department of Agriculture Extension and Adoptive Research of the Government of Punjab, Department of Agricultural Information Government of Punjab, Punjab Economic Research Institute. The pilot survey study population will be centred around 20 villages in Punjab. The aims of the research proposal are in line with the Mid-Term Development Framework, 2005-2010 and the Poverty Reduction Strategy Paper. The methods used to test the hypothesis include; surveying farmer groups and supporting institutions in the use of enhanced agricultural technology and identifying what specific knowledge is required for integrating production and marketing and value addition activities. This research proposal complements the existing Extension services by focussing on discovering: - Specific knowledge requirements of the farmers. Technologies that can be used to process and deliver this knowledge. This research proposal recognises that mobile phones and mobile applications are emerging as technologies that can reach the poorest of the poor. Major factors contributing to this: the extremely competitive air time pricing structure in Pakistan makes the mobile phone air time charges comparable with the land line charges. The availability of second hand phones and low cost phones from China has made them affordable. Almost the entire country is covered by at least one operator. The combined tele-density of cellular phone, fixed land line and Wireless local loop is 63.4%, of which the contribution of cell phone 59.8% (http://www.pta.gov.pk). The local IT industry is providing world class solutions to the export industry and to the local government and private sector. Thus human resources required for such operations is fairly developed and cost effective. Objectives: To identify appropriate ICTs and relevant applications to improve the quality of information to improve farmers’ access to information To identify ways to make it affordable for users Topics: Background: a) Desk review of the current ICT based initiatives in Agriculture Extension in Pakistan, Bangladesh and Africa Information/Knowledge: b) Classification of information provided into different categories. The current mode of delivery for each class of information. c) Identify approaches being used to deliver each class of information: Reactivewhen farmer asks for it OR Proactive- it ‘provided’ by extension service. What is the quality and cost of delivery? d) Investigate, how and how much of the information [as classified above] converted to knowledge. [Is the information given by extension service (Agriculture officer/help line/etc) actionable or do the farmers need to confer/consult with other people to understand it?] Do networking groups exist and are they effective? Do the various extension modes encourage farmers to play the role of info-mediary to fellow farmers? Page 5 of 9 e) Assess the adoption rate by farmers of information provided by help lines as compared to that provided by other sources? Medium and applications: f) Mobile phone applications or other technologies to deliver information. g) The scope for using smart [java enabled] phones. An ICT consultant (Zubair-Ahmed) will conduct this aspect of the research. Behavioural Aspects: h) Identify any social, cultural, gender barriers to adopting and using new technologies. Marketing and Social research consultants A Ahmed and A Siddiquie will conduct this part of the study. Economics: i) Carry out cost comparison of using/developing the ICT based extension vs. the traditional extension service. j) Review private agriculture extension models (in Pakistan, Bangladesh & Africa) and ones sponsored by governments and propose a) a cost effective method b) find out if it the benefits derived from the proposed extension system make it cost effective for the users of the extension service to pay for the services directly. k) Can the cell phone companies be convinced to sell phones as a package with agricultural services & receive payments over a period of time? Can a group of users own a phone and use the services. Risks: a) Change in government policies especially regarding call rates and regulations regarding telephony industry. b) IT industry regulations and tax structures are changed. c) Political instability and security risks in the country. How do you intend to undertake the work required? Please describe the methodology that will guide the research. (No more than 500 words) The work will be undertaken using both quantitative and qualitative research methods. The overall direction and Quality Assurance of the research will be the guided by the project executive Elizabeth Dodsworth. The following broadly defines the different methods to be used: Method Desk study/ Literature Review: Survey/Focus Groups using semi- structured questionnaires. Use of Most Significant Change Methodology Work Packages - Current ICT based extension services in Pakistan, Bangladesh (Grameen Foundation) and Africa. Their information delivery and business models. Types of information provided via these services Knowledge needs of the farmers - Behavioural Aspects: To gauge the existing patterns of the farmers; a KAP (Knowledge, attitude and Practice) study, an assessment of the level of awareness about new technologies (ICTs available in the area & awareness of availability, usage and effectiveness in target areas) and sources of information, evaluation of the influencing factors affecting farmer decisions, any contribution of “Role Models”, peer influence, networking, and so on. An evaluation of how [loans, phone bills etc) and how much (in cash/kind/time) is spent on getting information. - Concept testing of different communication strategies; aspects such as: user preference for graphics, voice or text, TV, DVDs, the prevalence and uptake of mobile phones, their primary usage, preference for menu based Page 6 of 9 Responsibility M Siraj Dr. R. M Shafique, Dr. M A Ali DG-Extension Punjab Dr. K Khan M Siraj A Ahmed A Siddiqui Z Ahmed Dr. M A Ali DG-Extension Punjab - Field Visits - Technology Desk Review & review of the knowledge categories identified - selection or to texting to a number for particular information, voice messages, text messages, multimedia messages etc. Quality of service: TV reception & no of channels available, various mobile phone operators in the survey area. Knowledge needs of the farmers in the target areas. Private and Government sponsored ICT based extension services to document the : Model for information flow, business model i.e. how is it funded, Cost of information delivery, information service usage stats if any. Proposal for appropriate application(s) development along with the right delivery platform for the knowledge categories identified and the business model developed. Dr. K Khan, Dr. M A Ali DG-Extension Punjab Dr. R M Shafique, M Siraj, Dr. M A Ali DG-Extension Punjab M Siraj Z Ahmed K Khan The questionnaires will be pre-tested and then administered on a full scale. Outputs: - Report giving a detailed review of the current ICT based extension systems, their information flow model and business model. - Baseline of knowledge, attitudes and behaviours towards use of extensions information and ICTs. - Report categorizing the various types of information/knowledge required by the farmers. Proposed business model for the new system - Report giving the behavioural preferences of the target users for the adoption of newer technologies. - Report giving descriptions of ICT based applications that can be made available to the users. These descriptions will be developed taking into account the finding of all of the above reports. Describe how the outcomes of the Phase 1 work will be developed into a fuller proposal for submission for Phase 2. Provide brief comments on what possible activities phase 2 may contain (No more than 500 words) The results of the phase I of the research will inform on knowledge products (content) and the channel (technology) through which these could be delivered to the farming community. The results will also propose a business model to make the delivery of these knowledge products to the poor through the proposed channel viable. The main output of the first phase will be a report of the research done to date and an analysis of the findings. It is anticipated that the outcomes from Phase 1 will be managed under the following headings to provide the framework for Phase 2 work. Outputs Phase 1: 1) A thorough review of the current agricultural extension communication processes and evaluation of the potential use of ICTs. 2) A baseline survey using Most Significant Change methodology to identify current attitudes, behaviours experiences of a key group of farmers and extension personnel. 3) Research findings documented on how farmers respond to current mechanisms of extension communication and analysis of the potential for these farmers to adopt and use ICTS, e.g., mobile phones and/or help-lines. 4) An understanding of the behaviours required to overcome any identified constraints to the uptake of ICT based knowledge tools by the farming community. 5) Definition of ICT applications required to deliver the identified knowledge packages in synch with the proposed business model. Phase II would involve scaling up the research and developing and prototyping a mobile phone based extension service. The main activities for phase II will be: a) Identify key groups of farmers and run focus groups to establish a second survey of behaviours, attitudes and experiences, to test whether the stakeholders acknowledge any change in their behaviours since Phase 1 work. b) Test the findings of Phase 1 and develop the prototype applications to deliver Page 7 of 9 the identified knowledge packages. c) Roll out these applications to the farmers and test usability and acceptance. d) Work with extension services partners to identify most effective integration of pay as you go extension services with traditional services. e) Work with partners to test different business models and extension services modes. f) Identify the potential to scale up this research approach to other regions Some of the outputs for Phase 2 will be: a) A knowledge base of the identified knowledge packages. b) Prototype Application(s) c) Partnerships with data providers to keep databases up-to-date with the most current data. d) Training events for farmers in the use of new applications e) A service that has been tested for effective delivery of extension services information ready for uptake by local entrepreneurs. f) A frame work which could be replicated in other regions. Communications Plan and User Engagement The potential users of the phase-I of the research will be the Agriculture Extension System (Government and Private sector), Software development companies, Mobile phone operators, Entrepreneurs, Universities. During the phase I of the research all of these will be contacted in the information gathering exercises. We will use a combination of telephone interviews, visits, simple online survey tools, and stakeholder meetings to engage initial stakeholder interest. We will compile monthly newsletter-style progress reports, , which will be disseminated electronically and via other low-cost technologies where possible; we will investigate offering text alerts as a means of messaging headline progress and activity. Describe plans to engage with potential users of the research, to communicate the results of the research to such users, and the potential value of the research to users outside the research community. At the end of each significant stage, a report will be circulated and case studies and lessons learned will be captured and compiled. (No more than 500 words) This research will be of value to other researchers as there is popular evidence that improving the communication environment through access to mobile phones in rural areas creates demand and use for SMS services. This research would add to a growing body of evidence that indicates that access to information services delivered through mobile phones changes behaviours that result in improved livelihoods. The findings of the research will be published in peer-reviewed development and ICT journals. The beneficiaries of phase II of the research will be the farmers and these form the main target population for all the surveys. We will work with our partners to ensure that farmer groups are convened and engaged in planning and designing the outputs so that they will have some ownership of the final product. In phase-II a range of communication products will be tailored to their needs, including posters, and radio communications of case studies. All the reports of this research will be available on the web as soon as they are produced, including exposure through the CABI and R4D websites; the reports will be featured on R4D (with accompanying news articles and blog features). CABI as the developer of R4D for DFID will be well-placed to ensure that any news story produced is thoroughly distributed through R4D alerts and feeds. Price and contract information Cost to DFID (inclusive of VAT) for undertaking this work. £48360 Please state exactly what is included in the price. Page 8 of 9 Staff costs Name/Post Identifier Daily Rate (£GB) No of Days Total Cost on Grant (£GB) Elizabeth Dodsworth 900 6 5400 Mahrukh Siraj 132 80 10560 Dr. M Rana Shafique 154 22 3388 Dr. Kauser Khan 132 66 8712 Total Fund Heading 28060 Amount (£GB) % of total Staff 28060 58% Collaborator 1: Behavioural and Busniess Survey, A Ahmed and A Siddiqui 10000 20.7% Collaborator 2: ICT Consultant, Z Ahmed 2000 4% Co-ordination costs with collaborators 1000 2% 500 1% Smart phones 1000 2% DSA & Subsist 1800 3.7% Travel 4000 8.3% Total 48360 Communication Page 9 of 9