Task 14 - Mumblers When it comes to communication it's surprising to learn that as little as 7 per cent of a communication's effectiveness can be attributed to words alone — with voice quality contributing 38 per cent and 'non verbals' providing the remaining 55 percent. Most people won't believe you when you give them these figures — which kind of proves the point — so rather than trying to argue the point, try this exercise which is also a great deal of fun. Divide the group into pairs and give one person in each pair a card with a simple task that they should communicate to their partner. Examples of the type of task would be: 'Close the door', 'Open the window', 'Scratch my back' etc. They can communicate with each other any way they like — gestures, sounds, tone of voice — with the exception that they can't use recognisable words. The exercise finishes when the task has been completed. Task 15 - What You Thought I Meant! This is a good exercise for dealing with difficulties between two indviduals or groups by exploring intentions, perceptions and what was actually done or said. The following description shows how to analyse the interaction between two people by considering what was thought and what was said. You could also consider the interaction between two groups and analyse what was intended and what was done. First, identify a situation which is representative of the kind of difficulty that is being experienced. Then draw a line down the middle of a sheet of flip-chart paper. One half represents one of the people and the other half represents the other person. Now, draw out what the two people actually said during the incident and write their words on the flip-chart paper (one person's words on one half and the other person's words on the other half). Leave a gap before each of the ‘speeches’. Using another colour, fill in the gaps with what they were thinking at the time. Pay special atttention to what was intended and what the other person thought was meant. It is amazing how many misunderstandings can be cleared up using this simple exercise. Task 16 - Influencing Exercise This is a good exercise for practising influencing and negotiating. Participants will also get an insight into their influencing style. Participants work in pairs and take turns to be the ‘influencer’. You also need an audio recorder for each pair. The influencers should choose something that they believe the other person should do. It could be an activity such as: taking up some form of exercise giving up smoking joining a club or society or buying a product such as: a DVD recorder a swimming pool an iPod or agreeing with a strong opinion such as: politics education environmental issues The influencers try to influence the other person in a manner that they would normally use. The other person should be moderately resistant to persuasion. Record the exercise. After 5 minutes, the exercise should stop and the participants should reverse roles. Again, record the exercise for 5 minutes. After exercise the participants should listen to the recordings and note how many times the influencer made a statement (gave information) and how many times they asked a question (sought information). If the influencer gave information more than 5 times as seeking information, the influencer has a strong ‘push’ style. A ratio of between 3–5 to 1 indicates a moderate push style, and a ratio of between 1–3 to 1 is an average level. If the influencer sought information more times than giving information, then the influencer is said to have a ‘pull’ style. Task 17 - Non-verbal Introductions Divide the group into pairs. Taking turns, each member of the pair should communicate to their partner as much about themselves as they can without speaking or writing (drawing pictures is allowed). For example they might point to a wedding ring or draw a picture of their house. To make the exercise slightly easier, and to keep the group to time, the facilitator could call out the topics and when to changeover. Finish the exercise by having everyone introduce their partner (verbally). Also allow the partner to make corrections and fill in missing details. Task 18 - Creative Categories This is a creativity exercise where participants generate as many example as they can of a particular category. Give each participant a sheet of paper with a different category printed on the top of the page. The categories can be specific such as 'TV Detectives' or more ambiguous like 'Stars'. Ask them to write, in a column on the left of the page, as many examples of the category that they can think of in a minute. After a minute, ask them to stop and pass the sheet to their neighbour who will have another minute to add more examples in another column. Repeat this process for as long as it seems useful. Debrief by asking questions like: Did your your mind go blank at any time? How did you get going again? Were there more examples in the first column than in the other columns? Did you increase the number of examples by making use of the fact that some of the categories were ambiguous? Task 19 - Uses for a... This is the classic brainstorming exercise where the class is presented with an object - such as a brick or a plastic cup and the group is challenged to write down as many uses as they can think of for the object. Task 20 - Wordhunt This is another creativity exercise. The group is given a letter — such as ‘S’ — and they are asked to write down as many words, which begin with that letter, as they can think of in five minutes. Names and place names are allowed. Task 21 - What if... This is an exercise for developing creativity. Ask a question that starts with: ‘What would happen if...’ and see what responses you get. The first responses will probably be the obvious consequences of the situation, so encourage people to come up with more oblique, less obvious, counterintuitive or seemingly contradictory suggestions. You could use questions like: ‘What would happen if the sea level rose by three metres?’ or ‘What would happen if the average world temperature increased by 3ºC?’ The first answers will be the ones that we have all heard about on television or have read in the newspapers, but it won't be long before you start getting responses like ‘Some houses would increase in value because they would now be beachfront properties’ or the ‘The British Isles would have colder winters.’ That last one I found particularly surprising — it seems that an increase in the sea temperature of the Gulf of Mexico could cause the Gulf Stream, which keeps the British Isles wet and mild, to fail. Task 22 - Mind Reader Ask everyone in the group to: Pick a number between 1 and 10 and keep it secret. Multiply this number by 9. If this number has 2 digits, add them together. Subtract 5 from this number. Equate this result to a letter of the alphabet (1 = A, 2 = B, 3 = C etc). Think of a country begining with that letter. Think of an animal begining with the second letter of that country. Finally ask ‘How many people were thinking of a grey elephant in Denmark?’ Task 23 - Instant Survey When we want to get feedback from a group on a number of issues, most of us hand out questionnaires or ask for a show of hands, but if you would like a method which also energises the group, try this dynamic survey: First of all prepare a list of questions that are similar to those used in a written survey and put the responses (e.g. 'Very Poor', 'Poor', 'OK'. 'Good', 'Excellent') on placards around the room. Now ask the questions and ask the participants to move to the part of the room that best matches their response. Draw the group out on the reasons for their responses. Task 24 - Spy Master This is a good game to use as an energizer and it is also useful to demonstrate the basic concept of Complexity Theory that complex patterns can arise out of simple rules. It's best to have a good-sized, open area. Begin with the participants standing in a circle. Tell them that they are ‘Secret Agents’ and someone in the group — a ‘Spy Catcher’ — is out to get them. Everyone also has a ‘Cover’ who will shield them from the ‘Spy Catcher’. Then, quietly, without pointing, and without telling anyone, each person identifies to themselves who their ‘Spy Catcher’ and ‘Cover’ are for this game. After everyone has made their selections let them know that they are now free to move around, but they must keep their ‘Cover’ between themselves and the ‘Spy Catcher’ at all times. This can get pretty funny and interesting as people move about. It often turns into utter chaos because of the odd combinations of ‘Covers’ and ‘Spy Catchers’. Task 25 - Anagrams Make up anagrams of the participants' names and either: display as pairs on a flip chart (for finding pre-allocated partners and groups), or use them on name plates (for prearranged seating). Task 26 - Ping Pong This exercise randomly selects group members. You will need as many ping pong balls as you have people. Decide in advance how many groups you want and how many people you want to be in each group. Prepare the ping-pong balls by writing a group number on each ball. For example, if you have twelve people who will be working in three groups of four people, then write ‘1’ on four of the balls, ‘2’ on another five balls and ‘3’ on the last five balls. Throw the balls to the participants until everyone has caught or retrieved a ball. Then ask them to work with the people who have the same-numbered balls as themselves. Task 27 - Ball of String This is a good exercise for winding up an event. It can also be modified for use as an introduction or for ensuring that everybody gets to make a contribution. Everyone sits in a circle. One person holds the end of a ball of string, shares their feelings about the event and then tosses the ball to someone else without letting go of the string. The person who catches the ball repeats the process. Continue until everyone has made a contribution. At the end there is silence and the strings, which are now criss-crossing the circle, are cut to symbolise the end of the group. Task 28 - Catch Ball This is a good exercise to use for introductions and for reinforcing concepts. Instead of going round the class in order when making introductions etc, throw a ball (preferably a soft one) at one of the students who then does the first introduction. This student then throws the ball to someone else. Challenge the class to complete the introductions without throwing the ball to the same person twice. Trainers often use questions to reinforce concepts. Instead of using 'pose then pounce' or 'pounce then pose' techniques, try asking the question as you throw a ball to the student ('throw and pose' technique). Throwing the ball is not a gimmick: the idea is to distract the student's conscious attention so that the answer can surface from the subconscious. Suitable balls for this exercise are either sponge balls or balls that have been constructed from strands of rubber in the fashion of a pompom. It's probably a good idea to clear the coffee cups before starting these exercises. Suitable balls for this exercise are either sponge balls or balls that have been constructed from strands of rubber in the fashion of a pompom. Task 29 - Either Or This is another great exercise for helping larger groups of people to get to know each other better. Get the group to stand in the middle of a large space. Then ask an either-or question and request the group to split up according to how they would answer the question. For example, you could ask them whether they prefer a sweet or savoury treat and then request that the people who have a 'sweet tooth' to go to one end of the room – and the people who have a 'savoury tooth' to go to the opposite end of the room. Ask another either-or question, but this time ask the people to congregate at the sides of the room so that everyone has to change position. Choose a set of either-or questions that are relevant to the event and let the exercise continue until feel that the participants are starting to get to know each other. Task 30 - Back-to-Back Ask participants to find a partner and sit on the floor (or on chairs) back-to-back with that person. Now ask them to take turns telling the other person about an event in their life which is particularly significant for them. The partner may respond non-verbally, but not verbally. Allow at least five minutes for each partner. At the end of the activity ask them to turn and face each other and discuss the activity for five minutes. Task 31 - Flying Eggs Stand the members of the group in a circle, spaced 2m away apart. The objective is for each participant to each throw a raw egg to the next participant until a the egg makes a complete circuit without being dropped. Once a circuit has been completed successfully, the participants should move three paces away from the centre of the circle and try again. The process is repeated until the group runs out of time or they find it impossible to throw the egg around the circle. 20 points are awarded every time the egg is thrown round an enlarged circle.