UAC Marketing Handbook Prepared by: Stephen Ho UAC VP Marketing 2003-2004 Job description for UAC VP of Marketing “The Vice President of Marketing is responsible for the overall publicity of UAC and also serves as a resource to committees with regards to publicity concerns.” Basically, these are the things you are responsible for: Market UAC (the umbrella organization) to the University community. Market UAC’s events to the University community. Try to establish a link between UAC and UAC’s committees to the general public. People usually know about our committees, but have no clue who or what UAC is. Thus, try to build a stronger brandrecognition for UAC. Assist committees in creating an effective marketing strategy, and to assist all their marketing concerns. Tend to publicity materials for UAC (ie. Brochure, website) CREATE AN EFFECTIVE MARKETING STRATEGY which is totally up to you to define. You have the job and responsibility and also the freedom to think beyond the box – not to mention the finances too – so think of good ways to reach out to the student. How to market UAC? Traditional methods: DIAG Boards DIAG Banners Bus signs Flyering on kiosks E-mail lists (uac.info@umich.edu) Advertisement in The Daily, Every Three Weekly, The Current Advertisement in program books via. our committee, or cosponsorship program books (ie. Huaren or GenAPA) Festifall and Winterfest Pens/cups/brochures/website Non-tradition methods: DIAG days – Give away free fishes and fish tanks on the DIAG, have committees perform on the DIAG Have committees perform at other committees events Where to get marketing things done? 1. The SORC (right across from UAC’s office): Register for DIAG Boards/Banners/Bus signs here. You will have to submit your materials to them 1 week in advance. You can buy materials to make your DIAG boards/banners here, or you can go to Kinko’s to have them created. You also have to sign up for the lottery process of getting DIAG Boards/Banners with the SORC at the end of every semester. Then, at the beginning of each semester, you will be allocated a time/date to go and sign up. You also have to tell your committees to do this as well. But, I suggest you to do it for them. DIAG stuff are interchangeable between UAC committees, so if you or another committee want DIAG Boards every week for the whole semester, you/committees can use other committees allocated slots. The best way to pay for this is to use an “open contract” with them – so all you do is sign for it – no cash/check needed. You, as well as all the executive/general board members, will have the ability to sign for any purchases from the SORC. 2. Michigan Daily: If you need to place an ad into the Daily for upcoming UAC events or to advertise for something else, contact display@michigandaily.com . You can also send your ad file to them, or you can tell them to make it for you – but it might look ugly. You will be assigned with an ad manager to work with, who you will coordinate your dealings with. The best way to pay for this either by credit card (you get to earn your points or whatever you get from your credit card) or by a purchase order. The purchase order can be filled out and approved by an authorized signature (either the VP of Finance or President), and then you will have to give a copy to the Daily. 3. Union Graphic Design shop (down the hallway from UAC’s office): They usually create all the professional posters for our committee’s event. You have to fill out a design request (found on their door) about a month in advance, since they are low on staff and the turnaround rate is slow. In the past, they have created our brochures for us. Payment is via. SOAS transfer – just tell them our SOAS account number and sign – everything else will be taken care of automatically. When working with them, they will continuously give you updated copies of the work you requested them to make – but make sure you proof read every draft that is given back. 4. Private hire: You can privately hire a person to design or to make something for UAC. In previous experiences, we hired web designers and students to assist UAC. The going rate for a design is $100, but UAC does prefer NOT to pay for any services until needed. If friends are willing to do it for free, then why not. The most we can give them is a dinner treat or a title. It is also very important to create a “temporary employment contract” (sample included) with the private hire. To pay for private hires, the hired has to fill out “service rendered” forms from the office – Mary will have these. 5. First Impression Printing is where we usually get our professional posters and brochures printed at. Contact Steve Weaver who will direct you on how to get files to him. They will in return send back a ‘dylex’ copy of what you want for proofing, and then when you say OK, they will start printing your job order. To pay for this, use a purchase order. 6. uac.info@umich.edu is a UAC mailing list which people sign up for updates on our events. This mailing list is linked directly to our website and you have to add/remove people from this list continuously from directory.umich.edu. You will get emails from people who want to join, and the email will simply say “from: xxx@umich.edu” , and this means to add them. Usually, I will send 2 emails out every month (beginning and middle) about the events UAC are having for the month (a sample is included). You will also be required to create the email and perhaps the events, and keep the dates/events/venue updated. It’s very important for you to know when/what/where events are taking place – just incase somebody asks. 7. The website needs to be constantly updated. For 2003-2004, we hired Judy Yu (judyyu@umich.edu) to create our website. You can probably hire her as a temporary worker (we paid her $10 an hour for the website) to keep our site updated. You can also get things added, changed, etc. but with the approval of the executive board. Since our organization is event oriented, the website is very important in letting people know about us. 8. Kinko’s is my best friend. You can get everything done there – DIAG boards/banners, photocopying, etc… They are expensive, but professional – I made all my DIAG boards from them averaging $250 per piece. But they last, and you don’t have to get dirty to make it. (Yea I sound cheap). Just to remember, UAC has a tax-exempt from Kinko’s (and other organizations as well). Show them our tax exempt sheet and/or our account with them, and they will charge you without tax. If not, you will not be reimbursed for any taxes paid. Mary will have these sheets. If you want to photocopy, you can use the Union Photocopying service on the ground floor of the Union. Just tell them UAC’s SOAS account number and it’s all paid for. As for Kinko’s, charge it or pay in cash, and give the receipts back to Mary for reimbursement. Financing your marketing strategy At the beginning of each semester, you have to create a marketing budget, which you should try to follow. It’s okay to be over and below at times, but try to balance things out and don’t overspend tremendously. The budget is fairly simple – just brainstorm what you want to do this semester, and calculate how much it’ll cost in total. Better to overestimate than under. Initiatives from last semester/Future goals 1. Selling advertisement space in UAC’s publications: I wanted to raise money from selling advertisement space in UAC’s main publications, as well as our secondary publications. The main one being The Every Three Weekly and The Consider, and the secondary ones being the program books for our events. I included an unfinished brochure for this initiative. To bring this initiative forward, I suggest to hire a group of people to be ‘sales’ people for UAC – you can decide on the compensation yourself. I created a suggested price for each program, and feel free to modify this if needed. I think the committees are open to this idea (the last I checked, at least), so just run it by the general board again. 2. DIAG Day/Welcome week party: Goal is to get freshmen attached to UAC during the first week of school. To do this, we need a venue that everybody would attend. Previous venues were Palmer Field, but that is unavailable due to restrictions from the new Chemistry buildings. Last year was held inside the Union on the 2nd floor, in which a few local bands came. DON’T DUE THIS. I wasn’t the one who planned it, but keep in mind you want a place where people can see this even if they don’t know it’s planned. I suggest the DIAG. You can have music playing on the DIAG from 1-2 without restrictions – so I was thinking a day in early September, we would monopolize the entire DIAG and the DIAG signs/banners with UAC stuff. We can hire local band to come in and play for 20 minutes, then have our committees play for another 20 minutes, and perhaps have a drama show on the DIAG too. We can set up a few tents in the middle of the DIAG offering free food/drink (??) and have ALL our committees participate as well. This would be a mini-festifall for UAC alone. 3. UAContributor? UAComdian? UACynical? There were some of the branding we used to relate UAC and our committees. You will find in many of the committee specific posters these phrases. In the end, I hope that people can connect UAC and our committees together, as well as what they do. They are found on our brochures/website and basically everything we have. My goal is to implement these phrases on all the marketing materials each committee produces. So for example, I want posters from Amazin’ Blue to say “UAConcerts” on the top left corner, or from M-Flicks to say “UACinemas” , etc… Other things you should know 1. UAC CD is a collection of all the files I created/used during my term. It includes all the poster files in pdf or photoshop format, as well as other documents. Please add to this collection as you go on, and pass it down. I also included a lot of UAC marketing materials as examples for you. 2. UAC LOGO should appear on EVERY SINGLE MARKETING MATERIALS CREATED WITHIN UAC. That means, ALL committees posters/flyers/banners/etc should bare the UAC Logo on it somewhere. I suggested to place it on the top left or bottom right – and this needs to be enforced. A high quality UAC logo is placed on the CD, as well as in the web directory. 3. UAC marketing materials can be purchased. We suggested purchasing UAC mints/stress balls in the past, however, for my year, we bought cups and pens (not my idea). You are free to purchase whatever you may feel that can help get the name out. Use your imagination. Remember to have our logo on the materials. You can order these online or anywhere you feel is appropriate. 4. The Current is useless. I don’t suggest advertising in there – rather advertise in the Daily if needed. The Current is full of ads and your might be on page 88 or 100 of that magazine. Have you even heard of it? 5. Commemorative posters are not allowed. From time to time, committees (keep a watch out for BTP) would want to create commemorative posters for people they bring in. This is prohibited (unless under extreme circumstance) because it is very expensive to print just a few, and it does not benefit any students but themselves. NONONO! 6. UAC blacklist: Eston Bond, one of the failed web designers we worked with. 7. Keep in mind that you are using student’s money – try to be cost efficient as possible.