Skills Inventory Wor..

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SKILLS
INVENTORY
WORK BOOKLET
Compiled & Developed by:
Linda Woolley
JSW/Employment Counsellor
E-mail: woolley@dixiebloor.ca
Ph: (905) 206-0755 ex: 223
Dixie Bloor Neighbourhood Centre
3415 Dixie Road Suite#402
Mississauga, On
L4Y 2B1
Fax: (905) 206-0756
Website: www.dixie-bloor.com
Copyright. LW- Linda Woolley 2001
Revised. LW- Linda Woolley 2003/2004
Skills Inventory Instruction Manual
Section 1
Overview for the Facilitator
Section 2
Category Rating
Section 3
Skill Selection
Section 4
Matching skills to Rated categories
Section 5
Technical skills
Section 6
Exercise: Describing your co-worker
Section 1 Overview for the Facilitator
The purpose of this booklet is to assist newcomers to identify their skills. Ask a newcomer to list ten of
their skills rarely will you get an accurate answer. Most people are not familiar with their strengths let
along identify them, this information makes the differences between finding work in their field or settling
for a survival job. I spent time compiling information utilizing the internet and its many sites to develop
this Skills Inventory Tool, which has proven to be very beneficial to those who have use it. This booklet
has assisted with occupational options, effective interview answers and self-realization that increase’s
one’s self esteem.
Knowing your skills and acknowledging them can be difficult; actualizing them by identifying the
supporting skills can be boggling and intimidating.
This booklet can help with this. An example to explain clearly would look like this:
Skill strength Organizational skills
- Scheduling priorities
- Prioritizing the schedule
- Utilizing documentation and writing skills with accuracy
Skill strength Listening skills
- Paraphrasing
- Clarifying questions
- Non judgmental
- Advanced empathy
- Unconditional positive regard
In section 2: The 5 Categories have sub titles to be rated using the scale on the top of the first of five
pages. This rating scale is very flexible, open for revision as the assessment progresses. An individual has
the tendency to rate their skills lower, however; as self-actualizing emerges the rating revision will take
place. This generally happens when the person is working in (or completed) section 3 the skill selection,
and has moved into section 4.
In section 3: There is a brief description of where, when and how we have develop skills over time and it
is up to the person to realize the where, when and how we used the skills from the beginning to now and
the strengths of the developed skill.
In section 4: This is where section 2 & 3 are combined. From the skills listed in section 3, (that have been
identified by the individual using this tool) will be placed with the appropriate category sub titles to
express abilities in the language of skills.
In section 5: It is an inventory, of all develop technical skills learnt be it by means of educational pursuits,
on the job training, professional development, hobbies, volunteer or every day activities.
In section 6: Using the completed booklet to assist in answering the question, the individual will be
grouping unknowingly their most marketable features. When ask to describe one-self people become
stuck, they draw a blank picture. When a person is asked to describe some one else, they see clearly what
is evident and communicated with out hesitation. When you ask the person to describe a co-worker that
they would hire to do the same job, they will create a list easily that reflects them-selves unknowingly.
Your client now has a completed booklet that identifies their own strengths, and can now look at the
Labor Market and/or a Career Change to choose employment opportunities in many areas.
Section 2 Category Rating
Excellent Communication Skills?
Be Specific
“Excellent Communication skills” on in a job posting or on a resume means absolutely nothing.
If you have such excellent communication skills, tell me what they are. Job descriptions should
be specific when asking for this skill with reference to listening, verbalizing, presenting or
writing. Surely companies cannot expect every employee to have excellence in all four areas. So
what are they looking for? What do you have to offer? Honestly? What is truly needed to excel at
the posted position?
Listening – as a counselor, social worker, manager, strategic planner, problem solver and
customer service rep, etc, you have to listen carefully to your customer, hear what their needs are
and respond often quickly, diplomatically, articulately and wisely.
Verbalizing – do you spend most of your job talking one to one with fellow workers? That is
not a skill, it is a necessity. Using active listening, asking open ended questions, complementing
others, having a strong vocabulary, grammar and tone is speaking as a skill.
Presenting – to groups of what size? On what topics? Did you write the material yourself?
How proficient is your use of audio visuals? Do you keep the audiences attention for the duration
of the session? What size group are you most comfortable presenting to?
Writing – monthly or annual reports, sensitive topic letters to customers, articles for
newsletters, proofing and editing your boss’s work are examples of writing as a skill to be used
on your resume or in a job interview.
Next time you are in an interview, applying for a job or having a performance review, be specific
about what “excellent communication skills” you bring to the table, help the listener decide.
0=no ability 1=enough ability to get by with help from others 2-some ability 3=strong ability
Communication
The skillful expression, transmission and interpretation of knowledge and ideas.
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Speaking effectively
Writing concisely
Listening attentively
Expressing ideas
Facilitating group discussion
Providing appropriate feedback
Negotiating
Perceiving nonverbal messages
Persuading
Reporting information
Describing feelings
Interviewing
Editing
Research & Planning
The search for specific knowledge and the ability to conceptualize future needs and solutions for
meeting those needs.
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Forecasting, predicting
Creating ideas
Identifying problems
Imagining alternatives
Identifying resources
Gathering information
Solving problems
Setting goals
Extracting important information
Defining needs
Analyzing
Developing evaluation strategies
Human Relations
The use of interpersonal skills for resolving conflict, relating to and helping people.
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Developing rapport
Being Sensitive
Listening
Convey Feelings
Providing support for others
Motivating
Sharing credit
Counseling
Cooperating
Delegating with respect
Representing others
Perceiving feelings, situations
Asserting
Organization, Management & Leadership
The ability to supervise, direct & guide individuals & groups in the completion of tasks &
fulfillment of goals
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Initiating new ideas
Handling details
Coordinating tasks
Managing groups
Delegating responsibility
Teaching
Coaching
Counseling
Promoting change
Selling ideas or products
Decision making with others
Managing conflict
Work Survival
The day-to-day skills which assist in promoting effective production and work satisfaction
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Implementing decisions
Cooperating
Enforcing polices
Being punctual
Managing time
Attending to detail
Meeting goals
Enlisting help
Accepting responsibility
Setting and meeting deadlines
Organizing
Making decisions
Section 3 Skills Selection
SKILLS ASSESSMENT INVENTORY
It is important to take the time to realistically assess the skills you have, a thorough self-analysis
includes a focus on skills and abilities, including personal skills and attributes, which you can
bring to a job.
The skills you have can be categorized in three ways:
1) Self-management skills: traits that enable you to adapt, traits that enable you to manage time,
change, stability, personality characteristics you have developed throughout your life,
dependable, conscientious, trustworthy.
2) Work content skills: specific knowledge, technical ability, and special vocabulary, learned in
formal training/education or on the job.
3) Transferable or functional skills: these are skills that are transferable from field to field. You
have probably acquired many of these through your education, work, and leisure activities. Skills
such as problem solving, researching, organizing, testing and evaluating are examples of such
skills that are useful in many situations. Some are specific to data, things or people.
FINDING SKILLS THROUGH ACCOMPLISHMENTS
Skills can be found in many of our accomplishments, and our work and life experiences.
An accomplishment is anything you have done that has given you pleasure or a feeling of pride.
This can include paid or unpaid work.
Work Experience
List all your work experience, paid or unpaid. Be specific describe duties in details
Volunteer Experience
List all work experience in detail. What were your duties and what skills did you develop
Work Done In The House
Describe in terms of skills, areas or responsibility in the operation of your family: budgeting,
repairing appliances, and organizing family activities.
Things I Do Just For Me
This is another area of our lives that contain skills, things that we do just for ourselves. In these
activities, you are accomplishing and achieving.
MY STRONGEST SKILLS
MY ACCOMPLISHMENTS
MY GOALS
TRANSFERABLE SKILLS
Achieving
Analyzing
Assessing
Charting
Compiling
Conserving
Counselling
Detailing
Digging
Dissecting
Editing
Evaluating
Extracting
Founding
Handling
Illustrating
Influencing
Installing
Intuiting
Leading
Maintaining
Memorizing
Negotiating
Organizing
Persuading
Predicting
Producing
Providing
Realizing
Recruiting
Rendering
Responding
Selecting
Setting-up
Sketching
Supervising
Taking
Tending
Traveling
Acting
Anticipating
Attaining
Checking
Completing
Consolidating
Creating
Detecting
Directing
Distributing
Eliminating
Examining
Filing
Gathering
Having
Imagining
Informing
Instituting
Inventing
Learning
Making
Mentioning
Observing
Originating
Photograph
Preparing
Programming
Publicizing
Reasoning
Reducing
Repairing
Restoring
Selling
Sewing
Solving
Supplying
Talking
Training
Treating
Adapting
Arbitrating
Auditing
Classifying
Composing
Constructing
Deciding
Determining
Discovering
Diverting
Empathizing
Expanding
Financing
Generating
Heading
Implementing
Initiating
Instructing
Inventorying
Lecturing
Managing
Modeling
Obtaining
Overseeing
Piloting
Prescribing
Projecting
Purchasing
Receiving
Referring
Reporting
Retrieving
Sensing
Shaping
Sorting
Symbolizing
Teaching
Transcribing
Tutoring
Understanding Understudying Undertaking
Using
Working
Utilizing
Writing
Verbalizing
Addressing
Arranging
Budgeting
Coaching
Computing
Controlling
Defining
Developing
Dispensing
Dramatizing
Enforcing
Experimenting
Fixing
Getting
Helping
Improving
Innovating
Integrating
Investigating
Lifting
Manipulating
Monitoring
Offering
Painting
Planning
Presenting
Promoting
Questioning
Recommend
Relating
Representing
Reviewing
Separating
Sharing
Speaking
Synergizing
Team-building
Translating
Typing
Unifying
Washing
Administering
Ascertaining
Building
Collecting
Advising
Assembling
Calculating
Communicating
Conceptualizing Conducting
Co-coordinating Copying
Delivering
Designing
Devising
Diagnosing
Displaying
Disproving
Drawing
Driving
Establishing Estimating
Explaining
Expressing
Following
Formulating
Giving
Guiding
Hypothesizing Identifying
Improvising Increasing
Inspecting
Inspiring
Interpreting Interviewing
Judging
Keeping
Listening
Logging
Mediating
Meeting
Motivating
Navigating
Operating
Ordering
Perceiving
Performing
Playing
Predicting
Printing
Problem - solving
Protecting
Proof-reading
Raising
Reading
Reconciling Recording
Remembering Rehabilitating
Researching Resolving
Risking
Scheduling
Setting
Serving
Showing
Singing
Studying
Summarizing
Synthesizing Systematizing
Telling
Taking instruction
Traveling
Testing & proving
Trouble-shooting Umpiring
Uniting
Upgrading
Weighing
Winning
PERSONAL SKILLS (work related characteristics)
Accurate
Adaptable
Adventurous Alert
Ambitious
Amiable
Analytical
Articulate
Assertive
Attentive
Attractive
Broad-minded
Businesslike Calm
Capable
Careful
Cautious
Charitable
Charming
Cheerful
Clever
Compassionate Competent
Competitive
Confident
Conscientious Conservative Considerate Consistent
Constructive
Cool-headed Cooperative Courageous Courteous
Creative
Curious
Daring
Decisive
Dedicated
Dependable Determined Disciplined
Discreet
Easy-going Efficient
Energetic
Enterprising Enthusiastic
Flexible
Forceful
Formal
Frank
Friendly
Generous
Hard-working Healthy
Helpful
Honest
Humorous
Imaginative
Independent Industrious
Informal
Innovative
Introspective Kind
Knowledgeable Light-hearted Logical
Loving
Mature
Meticulous
Modest
Motivated
Objective
Obliging
Open-minded
Optimistic
Original
Organizing
Outgoing
Patient
People-orientated
Perceptive
Persevering Persistent
Pleasant
Positive
Practical
Productive
Progressive Prudent
Punctual
Quick
Quick-witted
Quiet
Realistic
Reliable
Resourceful Responsible Self-confident
Self-reliant
Sensitive
Sincere
Smart
Social
Sophisticated
Spontaneous Stable
Steady
Supportive
Systematic
Tactful
Talented
Thorough
Thoughtful
Tolerant
Trustworthy Versatile
YOUR ATTRIBUTES
ABILITY TO RELATE TO OTHERS
Amicable
Compatible Competent
Congenial
Cooperative Courteous
Customer orientated
Diplomatic Easy to get along with
Enjoy people
Friendly
Gracious
Helpful
Likeable
Observe
Confidentiality
Outgoing
People orientated
Personable pleasant
Put other at ease
Respected
Supportive
Tactful
Team-player Trustworthy Warm personality
Well-liked.
ATTITUDE
Broad-minded Business-like Calm
Cheerful
Common sense Confident
Conscientious Considerate Consistent
Dependable Down to earth Fair
Genuine
Honest
Person of integrity
Loyal
Objective
Open-minded Positive
Practical
Professional Progressive Responsible
Sense of humor
Sensible
Sincere
Steady.
ENTHUSIASM/DRIVE
Ambitious
Aggressive
Assertive
Competitive Diligent
Dynamic
Eager
Energetic
Enjoy challenges Enterprising Enthusiastic Go-getter
Goal-orientated Keen
Leader
Meet deadlines Motivated
Optimistic
Positive
Profit-orientated.
FLEXIBILITY/RESOURCEFULNESS
Adaptable
Contemporary Creative
Current
Flexible
Open to new ideas
Original
Proactive
Resourceful Self-motivated Self-reliant
Self-starter
Take initiative Versatile.
COMMUNICATION/PROBLEM SOLVING
Analytical
Articulate
Clear thinker Decisive
Good conflict mgt.
Good listener Imaginative
Investigative
Lateral thinker Logical
Problem-solver
Proven negotiator
Trouble shooter
WORK HABITS
Able to prioritize
Focused
Precise
Systematic
Accepting
Articulate
Cheerful
Considerate
Disciplined
Entertaining
Genuine
Imaginative
Likeable
Organized
Precise
Reassuring
Sensitive
Spontaneous
Thoughtful
Warm.
Accurate
Hard working
Productive
Thorough
Achieving
Assertive
Committed
Cooperative
Distinctive
Enthusiastic
Good- natured
Independent
Logical
Original
Productive
Receptive
Serious
Steady
Tolerant
Constructive
Methodical
Prompt
Well groomed
Discreet
Incisive
Perceptive
Quick learner
Empathetic
Intuitive
Persuasive
Sound judgment
Dedicated
Diligent
Meticulous
Orderly
Punctual
Reliable
Well organized
SELF-MANAGEMENT SKILLS
Active
Adventurous Affectionate
Attractive
Caring
Charismatic
Compassionate Confident
Congenial
Creative
Dedicated
Dependable
Dynamic
Efficient
Empathetic
Expressive
Fair-minded Friendly
Graceful
Happy
Helpful
Insightful
Intelligent
Intuitive
Objective
Open-minded Optimistic
Outgoing
Patient
Perceptive
Professional Quick
Rational
Responsive Responsible Self-aware
Service-orientated Sincere
Skillful
Stimulating Strong
Sympathetic
Trusting
Truthful
Unique
Efficient
Persistent
Show initiative
Ambitious
Charming
Conscientious
Determined
Energetic
Gentle
Humorous
Knowledgeable
Orderly
Persuasive
Realistic
Self-confident
Sociable
Talented
Unpretentious
VALUES
Challenge/risk
Continuous learning Independence Leisure time Prestige traveling
Company image
Intellectual challenge Creativity
Money/benefits Recognition
Security
Variety of tasks
Competition Helping others Leadership/authority
Professional/ growth
WORK ENVIRONMENT
Dress code
Location
Physical environment (office, factory, cleanliness, noise levels, other hazards)
Indoors/outdoors
Hours (days, evenings, shift work)
Fast paced atmosphere
Team setting
Section 4: combine sections 2&3
Section 5
TECHNICAL SKILLS
What are your technical skills and experience examples:
Accounting; Acc Pac, Simplex, A/P, A/R, Payroll, Bookkeeping...
Receptionist; Telephone systems, Filing, Data Entry, Customer Service...
Add to list below, all of the other skills you have identified, values, preferred environment.
SKILLS LIST
Section 6:Exercise
Think about your last place of employment, and consider this scenario.
Your supervisor has come to you and says that a new person is going to be hired to work with
you and has asked you to interview and select the right candidate.
What skills, experience and education would the appropriate person require?
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