Skills Inventory Wor..
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SKILLS INVENTORY WORK BOOKLET Compiled & Developed by: Linda Woolley JSW/Employment Counsellor E-mail: woolley@dixiebloor.ca Ph: (905) 206-0755 ex: 223 Dixie Bloor Neighbourhood Centre 3415 Dixie Road Suite#402 Mississauga, On L4Y 2B1 Fax: (905) 206-0756 Website: www.dixie-bloor.com Copyright. LW- Linda Woolley 2001 Revised. LW- Linda Woolley 2003/2004 Skills Inventory Instruction Manual Section 1 Overview for the Facilitator Section 2 Category Rating Section 3 Skill Selection Section 4 Matching skills to Rated categories Section 5 Technical skills Section 6 Exercise: Describing your co-worker Section 1 Overview for the Facilitator The purpose of this booklet is to assist newcomers to identify their skills. Ask a newcomer to list ten of their skills rarely will you get an accurate answer. Most people are not familiar with their strengths let along identify them, this information makes the differences between finding work in their field or settling for a survival job. I spent time compiling information utilizing the internet and its many sites to develop this Skills Inventory Tool, which has proven to be very beneficial to those who have use it. This booklet has assisted with occupational options, effective interview answers and self-realization that increase’s one’s self esteem. Knowing your skills and acknowledging them can be difficult; actualizing them by identifying the supporting skills can be boggling and intimidating. This booklet can help with this. An example to explain clearly would look like this: Skill strength Organizational skills - Scheduling priorities - Prioritizing the schedule - Utilizing documentation and writing skills with accuracy Skill strength Listening skills - Paraphrasing - Clarifying questions - Non judgmental - Advanced empathy - Unconditional positive regard In section 2: The 5 Categories have sub titles to be rated using the scale on the top of the first of five pages. This rating scale is very flexible, open for revision as the assessment progresses. An individual has the tendency to rate their skills lower, however; as self-actualizing emerges the rating revision will take place. This generally happens when the person is working in (or completed) section 3 the skill selection, and has moved into section 4. In section 3: There is a brief description of where, when and how we have develop skills over time and it is up to the person to realize the where, when and how we used the skills from the beginning to now and the strengths of the developed skill. In section 4: This is where section 2 & 3 are combined. From the skills listed in section 3, (that have been identified by the individual using this tool) will be placed with the appropriate category sub titles to express abilities in the language of skills. In section 5: It is an inventory, of all develop technical skills learnt be it by means of educational pursuits, on the job training, professional development, hobbies, volunteer or every day activities. In section 6: Using the completed booklet to assist in answering the question, the individual will be grouping unknowingly their most marketable features. When ask to describe one-self people become stuck, they draw a blank picture. When a person is asked to describe some one else, they see clearly what is evident and communicated with out hesitation. When you ask the person to describe a co-worker that they would hire to do the same job, they will create a list easily that reflects them-selves unknowingly. Your client now has a completed booklet that identifies their own strengths, and can now look at the Labor Market and/or a Career Change to choose employment opportunities in many areas. Section 2 Category Rating Excellent Communication Skills? Be Specific “Excellent Communication skills” on in a job posting or on a resume means absolutely nothing. If you have such excellent communication skills, tell me what they are. Job descriptions should be specific when asking for this skill with reference to listening, verbalizing, presenting or writing. Surely companies cannot expect every employee to have excellence in all four areas. So what are they looking for? What do you have to offer? Honestly? What is truly needed to excel at the posted position? Listening – as a counselor, social worker, manager, strategic planner, problem solver and customer service rep, etc, you have to listen carefully to your customer, hear what their needs are and respond often quickly, diplomatically, articulately and wisely. Verbalizing – do you spend most of your job talking one to one with fellow workers? That is not a skill, it is a necessity. Using active listening, asking open ended questions, complementing others, having a strong vocabulary, grammar and tone is speaking as a skill. Presenting – to groups of what size? On what topics? Did you write the material yourself? How proficient is your use of audio visuals? Do you keep the audiences attention for the duration of the session? What size group are you most comfortable presenting to? Writing – monthly or annual reports, sensitive topic letters to customers, articles for newsletters, proofing and editing your boss’s work are examples of writing as a skill to be used on your resume or in a job interview. Next time you are in an interview, applying for a job or having a performance review, be specific about what “excellent communication skills” you bring to the table, help the listener decide. 0=no ability 1=enough ability to get by with help from others 2-some ability 3=strong ability Communication The skillful expression, transmission and interpretation of knowledge and ideas. Speaking effectively Writing concisely Listening attentively Expressing ideas Facilitating group discussion Providing appropriate feedback Negotiating Perceiving nonverbal messages Persuading Reporting information Describing feelings Interviewing Editing Research & Planning The search for specific knowledge and the ability to conceptualize future needs and solutions for meeting those needs. Forecasting, predicting Creating ideas Identifying problems Imagining alternatives Identifying resources Gathering information Solving problems Setting goals Extracting important information Defining needs Analyzing Developing evaluation strategies Human Relations The use of interpersonal skills for resolving conflict, relating to and helping people. Developing rapport Being Sensitive Listening Convey Feelings Providing support for others Motivating Sharing credit Counseling Cooperating Delegating with respect Representing others Perceiving feelings, situations Asserting Organization, Management & Leadership The ability to supervise, direct & guide individuals & groups in the completion of tasks & fulfillment of goals Initiating new ideas Handling details Coordinating tasks Managing groups Delegating responsibility Teaching Coaching Counseling Promoting change Selling ideas or products Decision making with others Managing conflict Work Survival The day-to-day skills which assist in promoting effective production and work satisfaction Implementing decisions Cooperating Enforcing polices Being punctual Managing time Attending to detail Meeting goals Enlisting help Accepting responsibility Setting and meeting deadlines Organizing Making decisions Section 3 Skills Selection SKILLS ASSESSMENT INVENTORY It is important to take the time to realistically assess the skills you have, a thorough self-analysis includes a focus on skills and abilities, including personal skills and attributes, which you can bring to a job. The skills you have can be categorized in three ways: 1) Self-management skills: traits that enable you to adapt, traits that enable you to manage time, change, stability, personality characteristics you have developed throughout your life, dependable, conscientious, trustworthy. 2) Work content skills: specific knowledge, technical ability, and special vocabulary, learned in formal training/education or on the job. 3) Transferable or functional skills: these are skills that are transferable from field to field. You have probably acquired many of these through your education, work, and leisure activities. Skills such as problem solving, researching, organizing, testing and evaluating are examples of such skills that are useful in many situations. Some are specific to data, things or people. FINDING SKILLS THROUGH ACCOMPLISHMENTS Skills can be found in many of our accomplishments, and our work and life experiences. An accomplishment is anything you have done that has given you pleasure or a feeling of pride. This can include paid or unpaid work. Work Experience List all your work experience, paid or unpaid. Be specific describe duties in details Volunteer Experience List all work experience in detail. What were your duties and what skills did you develop Work Done In The House Describe in terms of skills, areas or responsibility in the operation of your family: budgeting, repairing appliances, and organizing family activities. Things I Do Just For Me This is another area of our lives that contain skills, things that we do just for ourselves. In these activities, you are accomplishing and achieving. MY STRONGEST SKILLS MY ACCOMPLISHMENTS MY GOALS TRANSFERABLE SKILLS Achieving Analyzing Assessing Charting Compiling Conserving Counselling Detailing Digging Dissecting Editing Evaluating Extracting Founding Handling Illustrating Influencing Installing Intuiting Leading Maintaining Memorizing Negotiating Organizing Persuading Predicting Producing Providing Realizing Recruiting Rendering Responding Selecting Setting-up Sketching Supervising Taking Tending Traveling Acting Anticipating Attaining Checking Completing Consolidating Creating Detecting Directing Distributing Eliminating Examining Filing Gathering Having Imagining Informing Instituting Inventing Learning Making Mentioning Observing Originating Photograph Preparing Programming Publicizing Reasoning Reducing Repairing Restoring Selling Sewing Solving Supplying Talking Training Treating Adapting Arbitrating Auditing Classifying Composing Constructing Deciding Determining Discovering Diverting Empathizing Expanding Financing Generating Heading Implementing Initiating Instructing Inventorying Lecturing Managing Modeling Obtaining Overseeing Piloting Prescribing Projecting Purchasing Receiving Referring Reporting Retrieving Sensing Shaping Sorting Symbolizing Teaching Transcribing Tutoring Understanding Understudying Undertaking Using Working Utilizing Writing Verbalizing Addressing Arranging Budgeting Coaching Computing Controlling Defining Developing Dispensing Dramatizing Enforcing Experimenting Fixing Getting Helping Improving Innovating Integrating Investigating Lifting Manipulating Monitoring Offering Painting Planning Presenting Promoting Questioning Recommend Relating Representing Reviewing Separating Sharing Speaking Synergizing Team-building Translating Typing Unifying Washing Administering Ascertaining Building Collecting Advising Assembling Calculating Communicating Conceptualizing Conducting Co-coordinating Copying Delivering Designing Devising Diagnosing Displaying Disproving Drawing Driving Establishing Estimating Explaining Expressing Following Formulating Giving Guiding Hypothesizing Identifying Improvising Increasing Inspecting Inspiring Interpreting Interviewing Judging Keeping Listening Logging Mediating Meeting Motivating Navigating Operating Ordering Perceiving Performing Playing Predicting Printing Problem - solving Protecting Proof-reading Raising Reading Reconciling Recording Remembering Rehabilitating Researching Resolving Risking Scheduling Setting Serving Showing Singing Studying Summarizing Synthesizing Systematizing Telling Taking instruction Traveling Testing & proving Trouble-shooting Umpiring Uniting Upgrading Weighing Winning PERSONAL SKILLS (work related characteristics) Accurate Adaptable Adventurous Alert Ambitious Amiable Analytical Articulate Assertive Attentive Attractive Broad-minded Businesslike Calm Capable Careful Cautious Charitable Charming Cheerful Clever Compassionate Competent Competitive Confident Conscientious Conservative Considerate Consistent Constructive Cool-headed Cooperative Courageous Courteous Creative Curious Daring Decisive Dedicated Dependable Determined Disciplined Discreet Easy-going Efficient Energetic Enterprising Enthusiastic Flexible Forceful Formal Frank Friendly Generous Hard-working Healthy Helpful Honest Humorous Imaginative Independent Industrious Informal Innovative Introspective Kind Knowledgeable Light-hearted Logical Loving Mature Meticulous Modest Motivated Objective Obliging Open-minded Optimistic Original Organizing Outgoing Patient People-orientated Perceptive Persevering Persistent Pleasant Positive Practical Productive Progressive Prudent Punctual Quick Quick-witted Quiet Realistic Reliable Resourceful Responsible Self-confident Self-reliant Sensitive Sincere Smart Social Sophisticated Spontaneous Stable Steady Supportive Systematic Tactful Talented Thorough Thoughtful Tolerant Trustworthy Versatile YOUR ATTRIBUTES ABILITY TO RELATE TO OTHERS Amicable Compatible Competent Congenial Cooperative Courteous Customer orientated Diplomatic Easy to get along with Enjoy people Friendly Gracious Helpful Likeable Observe Confidentiality Outgoing People orientated Personable pleasant Put other at ease Respected Supportive Tactful Team-player Trustworthy Warm personality Well-liked. ATTITUDE Broad-minded Business-like Calm Cheerful Common sense Confident Conscientious Considerate Consistent Dependable Down to earth Fair Genuine Honest Person of integrity Loyal Objective Open-minded Positive Practical Professional Progressive Responsible Sense of humor Sensible Sincere Steady. ENTHUSIASM/DRIVE Ambitious Aggressive Assertive Competitive Diligent Dynamic Eager Energetic Enjoy challenges Enterprising Enthusiastic Go-getter Goal-orientated Keen Leader Meet deadlines Motivated Optimistic Positive Profit-orientated. FLEXIBILITY/RESOURCEFULNESS Adaptable Contemporary Creative Current Flexible Open to new ideas Original Proactive Resourceful Self-motivated Self-reliant Self-starter Take initiative Versatile. COMMUNICATION/PROBLEM SOLVING Analytical Articulate Clear thinker Decisive Good conflict mgt. Good listener Imaginative Investigative Lateral thinker Logical Problem-solver Proven negotiator Trouble shooter WORK HABITS Able to prioritize Focused Precise Systematic Accepting Articulate Cheerful Considerate Disciplined Entertaining Genuine Imaginative Likeable Organized Precise Reassuring Sensitive Spontaneous Thoughtful Warm. Accurate Hard working Productive Thorough Achieving Assertive Committed Cooperative Distinctive Enthusiastic Good- natured Independent Logical Original Productive Receptive Serious Steady Tolerant Constructive Methodical Prompt Well groomed Discreet Incisive Perceptive Quick learner Empathetic Intuitive Persuasive Sound judgment Dedicated Diligent Meticulous Orderly Punctual Reliable Well organized SELF-MANAGEMENT SKILLS Active Adventurous Affectionate Attractive Caring Charismatic Compassionate Confident Congenial Creative Dedicated Dependable Dynamic Efficient Empathetic Expressive Fair-minded Friendly Graceful Happy Helpful Insightful Intelligent Intuitive Objective Open-minded Optimistic Outgoing Patient Perceptive Professional Quick Rational Responsive Responsible Self-aware Service-orientated Sincere Skillful Stimulating Strong Sympathetic Trusting Truthful Unique Efficient Persistent Show initiative Ambitious Charming Conscientious Determined Energetic Gentle Humorous Knowledgeable Orderly Persuasive Realistic Self-confident Sociable Talented Unpretentious VALUES Challenge/risk Continuous learning Independence Leisure time Prestige traveling Company image Intellectual challenge Creativity Money/benefits Recognition Security Variety of tasks Competition Helping others Leadership/authority Professional/ growth WORK ENVIRONMENT Dress code Location Physical environment (office, factory, cleanliness, noise levels, other hazards) Indoors/outdoors Hours (days, evenings, shift work) Fast paced atmosphere Team setting Section 4: combine sections 2&3 Section 5 TECHNICAL SKILLS What are your technical skills and experience examples: Accounting; Acc Pac, Simplex, A/P, A/R, Payroll, Bookkeeping... Receptionist; Telephone systems, Filing, Data Entry, Customer Service... Add to list below, all of the other skills you have identified, values, preferred environment. SKILLS LIST Section 6:Exercise Think about your last place of employment, and consider this scenario. Your supervisor has come to you and says that a new person is going to be hired to work with you and has asked you to interview and select the right candidate. What skills, experience and education would the appropriate person require?
