La Salle University English 303-31 Writing for Business Dr. Lehr Spring, 2004 DESCRIPTION AND OBJECTIVES English 303 is designed to introduce students to business communication and prepare them for writing business reports and correspondence. The objectives are as follows: using pre-writing, drafting, revising, and editing strategies; developing an awareness of different audiences and using a clear, appropriate style for each; writing organized, coherent, and grammatically correct, letters, memos, and reports; developing research skills in preparing a formal report; integrating visuals and text successfully within documents. TEXTS AND MATERIALS Required: Thill, John V., and Courtland L. Bovee, Excellence in Business Communication. 5th edition. Upper Saddle River, NJ: Prentice Hall, 2002. Pocket folder (portfolio for course writing) CLASS AND CONFERENCES Classes meet Mondays and Wednesdays from 2:00 to 3:15 in O111. During class, we will discuss the assigned readings, evaluate papers, work in groups, or confer individually. Since this course is basically a workshop one, participation is essential. Therefore, come prepared to each class with your textbook and all of your assignment completed. Some class time will be used for conferences, at which time I will review your progress, and plans for future assignments. If you wish to see me otherwise, please sign for a specific conference time on the sheets taped on my office door (Olney 156). Office Hours: Mondays and Wednesdays: 10:00-12:00 and other times by appointment MAILBOX, TELEPHONE, AND E-MAIL If you need to leave a note or paper for me, please put it in my mailbox in the English Department (Olney 141). If you wish to call, my office telephone number is 951-5002. (After several rings, calls should be transferred to the English office--951-1145.) You can e-mail me (lehr@lasalle.edu); however, I will open only mail that has a recognizable address and subject. In writing e-mail, please use standard punctuation and capitalization. ATTENDANCE Attendance is mandatory. To participate fully you need to attend all classes. If classes are cancelled for conferences, please come on time. Missing your conference will result in absences for all the cancelled classes in the conference series. Your participation grade is closely tied to attendance. More than four absences may result in a failure for your participation grade. Lateness disrupts the class; however, if it occurs excessively, it also will lower the participation grade (two "lates" are equivalent to one absence). If for some reason, you must miss a class, please notify me in advance. If you cannot notify me, please get the assignment for the next class from another student. ASSIGNMENTS AND GRADES Short Writing Assignments--50% E-mail Announcing Topic of Analytic Study― Resume & Letter of Application― Work Plan for Study and Report (Memo) ― Progress Report (Memo) Good-News Letter― Bad-News Letter― 5% 15% 5% 5% 10% 10% Final Report--20% In addition to the short assignments, there will be a longer report (approx. 6-8 pages) that will involve both primary and secondary research. It will be a feasibility report that focuses on a problem that you research and analyze and later offer recommendations for its solution. The report must include at least three graphics (tables and/or figures). This report will be written on a topic that you choose and that I approve early in the semester. Oral Report―5% At the end of the semester, you will give a 5-10 minute presentation on your final report using at least one audio/visual aid. Participation―10% Quizzes―15% Six quizzes will be given based on the “Test your Knowledge” questions at the end of chapters—one of which can be dropped or missed. POLICIES FOR PAPERS Late papers: Since meeting deadlines is important in business, please submit all papers for this course on time. One paper can be submitted late without penalty, but all additional late papers will have their grades lowered. Revisions: Short assignments with split grades can be revised for the higher of the two grades, but the revision must be resubmitted with the original graded assignment within two weeks of the time the assignment is returned. Format: The specific format will vary with each assignment. Type all assignments, and submit a printed copy (e-mail copies are unacceptable). Plagiarism: All work submitted must be your own. In preparing papers, you must acknowledge all primary or secondary sources consulted whether you actually quoted from them or not. Failure to do so will result in a failure for the assignment and, if consciously done, failure in the course. Additionally, students guilty of plagiarism may be referred to the University for further disciplinary action (see the Student Handbook). SCHEDULE The following gives an overview of the topics, readings, and papers along with their tentative due dates. Specific reading and writing assignments as well as detailed directions for papers will be given in class. Week Topics/Assignments I January 12 Overview of course; E-mail: 506-508 & Letters: 492-501; Analytic Reports: 281-285; Chap. 1: “Understanding Business Communications”: 1-21; diagnostic essay (350 words in class) II. January 19 [MARTIN LUTHER KING HOLIDAY]; Chap. 4: “Planning Business Messages”: 72-93; E-MAIL ANNOUNCING SUBJECT OF STUDY III. January 26 Chap. 5: “Writing Business Messages”: 99-127; Chap. 14: “Writing Résumés and Application Letters”: 431456 IV. February 2 Chap. 14 (Cont.); Chap. 6: “Completing Business Messages”: 133-153; Work Plans: 289-291; RÉSUMÉ AND LETTER OF APPLICATION V. February 9 Chap: 7: “Writing Routine, Good-News, and Goodwill Messages”: 160-185; WORKPLAN FOR STUDY AND REPORT VI. February 16 Chap. 10: “Planning Business Reports and Proposals”: 270-281 & 286-308 VII. February 23 Chap. 8: “Writing Bad-News Messages”: 197-219; GOOD NEWS/GOODWILL LETTER [MARCH 1-5: VIII. March 8 MID-SEMESTER HOLIDAY] Chap. 11: “Writing Business Reports and Proposals”: 315-348; PROGRESS REPORT IX. March 15 Chap. 12: “Completing Formal Reports and Proposals”: 358-393; BAD NEWS LETTER X. March 22 Chap. 12 (cont.); DRAFT OF FINAL REPORT; CONFERENCES XI. March 29 CONFERENCES; Chap. 13: “Giving Speeches and Oral Presentations”: 403-425 XII. April 5 FINAL REPORT; ORAL REPORT XIII. April 12 [EASTER MONDAY-NO CLASS]; ORAL REPORT XIV. April 19 ORAL REPORT; EVALUATIONS