J.B. HUNT INTEGRATED CAPACITY SOLUTIONS The mission of the J.B. Hunt Integrated Capacity Solutions (ICS) is to provide alternative transportation capacity solutions to customers who desire a significant J.B. Hunt asset presence. ICS will manage customer and carrier relationships to increase efficiency for all supply chain participants. Our base of major customers and carriers creates value across North America every day in local, regional, and long haul business. ICS leverages over 35 years of expertise to help both shippers and carriers realize the most effective use of their available resources. Every load is backed by the most trusted name in transportation with experts in every aspect of operations management, safety, and value creation. There is simply no substitute for the superior quality service and responsiveness that the Integrated Capacity Solutions provides to its valued clients and carriers. Utilizing our proprietary information systems, ICS offers a variety of technological support services such as objective freight routing based on service, safety, economics and capacity as well as load status and monitoring. Only the best carriers are selected by ICS to participate in its carrier program with some of the most stringent carrier requirements in the industry. Through our carrier selection program, we dramatically reduce risks associated with damage claims and delays due to accidents. In addition, ICS can create custom-tailored selection criteria to meet your specific needs. CUSTOMER BENEFITS/SERVICES: Whether the need is for capacity backup to our company fleets, or for a complete multi-modal transportation program, J.B. Hunt Integrated Capacity Solutions is ready to work for you. ■ Service to all 50 states ■ Dry van, flatbed, refrigerated, expedited and LTL services available ■ 40- and 20-foot box domestic and international intermodal services ■ Electronic load tracking ■ 24-hour, single-source customer service J.B. HUNT CUSTOMER-FOCUSED TRANSACTIONS Customer Contact Solution Design J.B. Hunt Truck/ Intermodal J.B. Hunt Integrated Capacity Solutions (ICS) J.B. Hunt Dedicated Contract Services (DCS) Alternate Capacity Carrier J.B. HUNT TRANSPORT SERVICES, INC. 615 J.B. HUNT CORPORATE DRIVE ■ LOWELL, ARKANSAS 72745 800-643-3622 ■ www.jbhunt.com All contents of this publication are copyright 2004 J.B. Hunt Transport, Inc. Contents cannot be reproduced in part or in whole without prior written permission from J.B. Hunt Transport, Inc.