Opportunity: Sales Engineer
Genus Technologies is a Minneapolis-based company that’s changing the way businesses
collaborate using rich media, video, and other business content. We deliver complete
software and services solutions that help organizations realize the value of their enterprise
content. We are proud to be an IBM Premier Business Partner and a Kofax Diamond
Certified Solution Provider. With a growing team that works closely together, we move fast
and enjoy what we do!
Now, our growing team needs a Sales Engineer with expertise in providing technical
product support.
Primary Purpose
As a Sales Engineer you will support the development of business opportunities in
conjunction with the sales team. Where appropriate, you will provide consultancy to aid
customers in the development of their requirements. You will work to understand a
customer’s requirements, assist in the qualification process, and use the company’s
standard product and services portfolio, along with your knowledge of Enterprise Content
Management and Rich Media Management platforms to create a suitable solution in
concept. This includes the ability to develop a technical sales strategy and create effective
demonstration solutions that address customer requirements.
You will be an essential part of the sales organization at Genus, and will be a key player in
the development of the pre-sales organization. Your passion for innovation will fuel
business growth both for our clients and for Genus.
Essential Job Responsibilities and Duties
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Author the technical sections of proposals for prospective customers and, where
necessary, work closely with internal product and engineering teams to define
acceptable solution proposals.
Validate appropriate order documentation initiated by sales prior to submission, or, in
the case of projects, to brief Project Management to ensure they are equipped to
deliver the solution.
Work closely with the sales team in the account planning and development process,
and support their understanding of how products and services can be applied in the
customer environment.
Maintain and develop knowledge of Genus’s product set and of Enterprise Content
Management and Rich Media Management products and services, specifically
related to an assigned subject matter expert area.
Interface with customers to determine technical requirements and expectations.
Provide product knowledge transfer to other members of the sales organization to
enhance their ability to use products to create customer solutions.
Assist Sales Representatives in presentations to customers and be responsible for
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the presentation of proposed solutions for customer applications, with alternatives
based on customer-specific technical and financial parameters. That will include
preparation of system architecture drawings, technical specifications, and assisting
Sales with pricing.
Perform other support duties as assigned and to execute the agreed Sales
Engineering actions arising from those duties.
Qualifications, Skills and Abilities
We’re looking for an individual who can excel at performing a majority of the duties and
responsibilities listed below. Keep in mind that these are representative of the knowledge,
skills, and abilities required or desired. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions of the job.
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Ability to articulate technology and product positioning to technical and business
stakeholders.
Expert level skill set with Excel, MS Word and PPT required
Ability to use a structured approach to problem solving and addressing change
Ability to develop excellent client and internal relationships
Ability to deliver work within tight timescales and to a high quality
Excellent written and verbal communications skills, particularly with a customer focus
Education and Experience
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B.A. or B.S. degree in a technical discipline strongly preferred
Experience selling or supporting the sale of Enterprise Level Software strongly
preferred
Must have at least seven years’ experience working in a customer facing role
Experience working in a services or consulting organization strongly preferred
Experience supporting Enterprise Content Management (ECM) or video media
strongly preferred
About Genus Technologies
Genus Technologies is the only Independent Software Vendor (ISV) and System Integrator
(SI) with over 25 years of enterprise content management domain expertise. Together with
our partners IBM and Kofax, we simplify the process of capturing, managing, storing, and
sharing high-value business content including video and other rich media so our customers
can collaborate efficiently, effectively and more economically than ever. Hundreds of
successful projects for companies representing manufacturing, insurance, finance,
government and retail document our history of delivering repeatable results.
To learn more about Genus Technologies, visit us at www.genusllc.com or
www.mediaupshot.com.
If you are looking for an opportunity to make a difference, please send your resume to
careers@genusllc.com.