Solution overview brochure

Solution overview brochure
If your IT-based business processes are down for even a few hours, it could affect your revenue, profitability, client loyalty, stock price—and even your reputation.
Page 2
Enterprises like yours depend on IT to run business operations and achieve a competitive advantage. It’s through IT that your customers make purchases, your employees communicate with one another, and vendors and suppliers receive orders and get paid. If your IT-based business processes are down for a few hours, it could affect your revenue, profitability, client loyalty, stock price—and your reputation. Imagine if that outage lasted days or even weeks.
In the event of a business interruption to your production data center, HPE Data Center
Recovery Services is your answer. With it, you get expert assistance, an IT infrastructure, and recovery facilities to help you quickly resume normal operations. In addition, you get leveraged hardware at an alternate site, giving you access to systems equal to, or more powerful than, your current configuration. We also provide recovery rehearsals to get you prepared to act.
• Use our IT infrastructure for up to 90 days following disaster declaration.
• Get client-defined disaster support—if you consider it a disaster, we treat it like one.
• Receive one to five eight-hour rehearsal blocks with expert, on-site technical assistance.
• Engage in rehearsals, typically taking place at an HPE Recovery Center; after the first rehearsal, remote rehearsals at your site are optionally available in most parts of the world.
• Use our facilities at the HPE Recovery Center— this typically includes meeting rooms, food service, copy/fax equipment, shipping/receiving, 24x365 central security, and facility coordinators.
• Cost savings of up to 65 percent typically—compared to in-house disaster recovery solutions based on test-development environments—due to Hewlett Packard Enterprise (HPE) shared subscription hardware and facilities
• Quick recovery in the event of a disaster
• Support from HPE personnel, who start the recovery procedures in advance of assistance from your disaster-preoccupied team
• Effective preparation for disasters through expert-led consultative rehearsals
Services are available based on where you want to locate your recovery systems in the event of a disaster and at different service levels based on your recovery time requirements.

Solution overview brochure
Depending on your needs and requirements, HPE has different recovery services available:
• HPE Recovery Center
• HPE Ship-to-Site
• HPE Mobile Recovery Center
Page 3
HPE Recovery Center
HPE provides expert assistance in recovering your production environment at one of our robust recovery facilities. Your staff works out of one of our centers located throughout North and
South America, Western and Eastern Europe, Africa, and Asia Pacific.
Our personnel take full responsibility for the hardware to be commissioned, operating system to be loaded, and configuration set up within seven hours of disaster declaration (critical service level) or 24 hours of disaster declaration (core service level). Application and data loading are normally your responsibility, although HPE specialists are available to assist.
When combined with HPE Data Replication Services, recovery times of 8 to 12 hours are possible, while using traditional tape backup would result in recovery times of typically 24 to 72 hours.
HPE Ship-to-Site
With HPE Ship-to-Site services, we ship loaner systems to one of your alternate recovery locations. This enables you to use your own facilities with minimal disruption to your staff and also may facilitate networking interconnection. Our personnel take full responsibility for commissioning the hardware and loading the operating system. System configuration, application, and data loading are normally your responsibility, although HPE specialists may be available to assist you.
Shipment from HPE begins within six hours of disaster declaration. Based on your recovery procedures, user connectivity to business applications will normally be available within 24 to
72 hours of disaster declaration—depending on shipping time, backup technology, data size, client expertise, and other factors. For remote areas, this may extend beyond 72 hours.
HPE Mobile Recovery Center
With HPE Mobile Recovery Center services, we ship a “data center on wheels”—an entire computer room equipped with IT systems, air conditioning, burglar alarms, and an optional uninterruptible power supply and generator—to the location of your choice.
We take full responsibility for commissioning the hardware and loading the operating system.
System configuration, application, and data loading are normally your responsibility, although
HPE specialists may be available to assist. Shipment from HPE begins within four hours of disaster declaration. User connectivity to business applications is normally available within 24 to
72 hours of disaster declaration—depending on shipping time, backup technology, data size, your staff’s expertise, and other factors. For remote areas, this may extend beyond 72 hours.
• Intel® and AMD servers—Windows®, Linux®, VMware®, and Citrix
• HPE UNIX® servers—PA-RISC and Itanium TM
HPE NonStop servers
-based systems; HPE AlphaServer and VAX;
• IBM Power Systems—iSeries/System i/pSeries/System p
• Sun servers
Exact platform coverage varies by recovery center. Hewlett Packard Enterprise also provides
Business Continuity Services for IBM Enterprise Servers (z/ OS and z/VM), though service levels differ due to the fundamental differences between mainframes and midrange systems.
See HPE Data Center Recovery Services–Mainframe for further details.
Disaster rehearsals—also known as tests or exercises—are crucial to achieving successful, fast recovery following a major disruption or disaster. It helps prepare your organization to be ready

Solution overview brochure
Go beyond
In addition to HPE Data Center Recovery
Services, we offer a full spectrum of proven business continuity and recovery solutions to reduce exposure, lower vulnerability, help you protect your mission-critical operations against diverse downtime threats, and ease your recovery if an unforeseeable catastrophe strikes.
Our portfolio includes:
• HPE Continuity Consulting
• HPE Helion and Veritas Continuity
• HPE Helion Continuity
• HPE Managed Resiliency Services
• HPE Workplace Continuity Services
• HPE Data Protection Services
Sign up for updates
Rate this document to effectively deal with any form of disruption. Testing also can reveal failure points in your system, identifying where you need to improve your continuity plan. Accordingly, HPE recovery specialists advise, analyze, and recommend improvements before, during, and after disaster rehearsals. This makes it a consultative learning experience for you.
We know you have limited time, staff, and resources. With HPE, you get infrastructure and operating system installation and set-up, prior to your IT staffs’ arrival.
• One to five eight-hour rehearsal blocks are available during normal working hours— evening/weekend rehearsals may be scheduled at some HPE Centers at an added cost.
• Equipment is configured and operating system loaded.
• Rehearsal is documented, with a report provided following the rehearsal.
• Data is securely erased from disks on rehearsal completion.
Remote rehearsals, managed from your or HPE premises, are available in most locations.
HPE Continuity Services provide major cost savings—compared to in-house solutions—and the flexibility and expertise you need. Through our broad portfolio of standard and custom services, we can craft a solution that comprehensively meets your specific requirements:
• Contractual flexibility— HPE provides an effective and easy process for contract changes or contract termination should the need arise.
• Flexible access for rehearsals— You can typically schedule rehearsals at our recovery centers within three months, unlike the 6- to 12-month waits that are normal with other vendors. And if your plans change, we can easily reschedule your rehearsal with three months’ notice.
• Subscription restrictions— We offer stronger protection against large-scale or multipledisaster scenarios by limiting the number of subscriptions for a particular piece of equipment to 15 (25 in North America). In contrast, other major vendors may have no definite subscription limits and subscribe up to 50, 75, or more clients to a single piece of equipment.
• Well-tested recovery processes and experienced personnel— HPE has expert personnel and understands the processes necessary to help you quickly recover your complex IT environment, not just provide loaner hardware.
• Comprehensive, continuity solution integrator— Our strong capabilities for integrating comprehensive continuity and availability solutions in complex, hybrid environments support multiple recovery time and recovery point objectives, cloud and traditional IT infrastructures, midrange and mainframe environments, virtual and physical servers, and workplace recovery.
Turn to Hewlett Packard Enterprise; let us be your answer in times of disaster.
© Copyright 2011-2012, 2014–2015 Hewlett Packard Enterprise Development LP. The information contained herein is subject to change without notice. The only warranties for HPE products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HPE shall not be liable for technical or editorial errors or omissions contained herein.
Intel is a trademark of Intel Corporation in the U.S. and other countries. Microsoft and Windows are is a U.S. registered trademark of the
Microsoft group of companies. Unix is a registered trademark of The Open Group. Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries. VMware is a registered trademark or trademark of VMware, Inc. in the United States and/or other jurisdictions. All other third-party trademarks are the property of their respective owner..
4AA0-9314ENW, November 2015, Rev. 4