> SMB SNAPSHOT Millennium Institute of Sport & Health
The Millennium Institute of Sport & Health is the
strength and conditioning home for dozens of
New Zealand’s elite athletes, including 14
members of its 2008 Olympic team. Along with a
pool, track, gyms, playing fields, and more, the private, nonprofit institute boasts a sports-medicine practice, a 60-bed
lodge, a science lab, and a conference center. Private sports
clubs and thousands of community members, including
children, also use these top-notch facilities—and use will only
grow when a NZ$43 million expansion opens in late 2011.
THE CHALLENGE
THE ORGANIZATION
WEBSITE: http://mish.org.nz/
WHY SYMANTEC?
• Secure backup of 500 GB
INDUSTRY: Healthcare
•
Robust security against drive
by malware
•
Confidence in recovery
EMPLOYEES: 100
LOCATION: Auckland,
New Zealand
THE SOLUTION
• Symantec™ Protection Suite
Enterprise Edition
Symantec™ System Recovery
•
•
Symantec Backup Exec™ 2010
– Agent for Microsoft Exchange
Server
– Agent for Microsoft SQL
Server
– Agent for Windows systems
THE INFRASTRUCTURE
• Symantec Partner: Connect NZ
(www.connectnz.co.nz)
•
IBM BladeCenter S Chassis
– SAN inbuilt
– Virtualization: VMware
•
Key Applications: Microsoft
Exchange, and Avaya Phone
System
Information technology underpins many of the Millennium
Institute’s activities. Athletes’ progress is logged and analyzed
in specialized databases. An Avaya IP phone system, Microsoft
Exchange, and a public WiFi network enhance communications
for 100 employees and about 10 tenant organizations.
The people at the Millennium Institute may be outstanding
athletes and trainers, but they’re not always savvy techies
according to Kennelly He, the organization’s IT administrator.
“They need a lot of help,” he says. “They’re not really computer
guys. I’m the sole IT person here, so when the staff has trouble
they ring me up.”
THE SOLUTION
To help keep his phone quiet, He relies on Symantec Protection
Suite™ Enterprise Edition to protect 100 endpoints from
malware, spam, and other threats; Symantec System
Recovery™, for rare occasions when servers (including VMware
virtual servers) fail; and Backup Exec™ 2010, with agents for
Microsoft Exchange Server, Microsoft SQL Server, and
Windows systems to safeguard almost 500 gigabytes of
invaluable data. “Data is very important to us—it’s priceless,”
He says. “We can’t afford to lose it.”
Symantec products were already deployed at the Millennium
Institute when He arrived in 2006, and were upgraded in 2009
as part of an overall technology refresh. The upgraded
products, acquired through Symantec partner Connect NZ,
have established a firm foundation as the Millennium
Institute’s activities and facilities grow.
THE RESULT
Symantec Protection Suite includes Symantec Messaging
Gateway powered by Brightmail™, a product He finds
particularly useful. He used to spend up to two hours a day
helping users with spam-related issues—both deleting
unwanted messages, and recovering legitimate email
erroneously flagged as spam. That effort has dropped to zero.
“After I installed the Symantec anti-spam software, I haven’t
spent any time on it at all,” He says. “I can put my feet up on
the table!”
He has used Symantec System Recovery just once—to
successfully rebuild the Avaya telephone system server—and
has been 100% successful recovering lost files using Backup
Exec 2010. “Every day we do a full backup to tape,” He says
of his system. “We also do monthly backups, triple-week
backups, annual backups, and offsite backups, all with Backup
Exec.”
All told, Symantec solutions—like the Millennium Institute’s
athletes—are hardworking and reliable, and Symantec
support performs like a champion. “Symantec’s tech
engineers are quite patient, and very professional,” he says.
“Symantec makes my life easier.”
“Symantec’s tech engineers are quite patient, and
very professional. Symantec makes my life easier.”
Kennelly He
IT Administrator
Millennium Institute of Sport & Health
Copyright © 2011 Symantec Corporation. All rights reserved. Symantec, the Symantec logo, and Backup Exec are trademarks or registered trademarks of Symantec Corporation or its affiliates in the United States and other countries. Other names may be trademarks of their respective owners.