2015 MEDICAID SERVICE COORDINATOR DIRECTORY Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY PREFACE
How to use this Directory of Medicaid Service Coordinators…
Medicaid Service Coordinators are listed by agency in alphabetical order.
Every effort has been made to make sure the information provided in this
Directory is current and accurate. Service needs change frequently, however,
and a Medicaid Service Coordinator (MSC) has limitations, by regulation, on the
number of individuals s/he may serve at any one time. Therefore, a Medicaid
Service Coordinator listed here may already be at capacity and not available to
provide services for you or your family member at this time.
We encourage you to contact several available Service Coordinators and
meet or talk with them personally to ensure that you are comfortable with the
individual and confident in his or her ability to meet your needs. You may also
change Medicaid Service Coordinators at any point that you feel another Service
Coordinator might better be able to meet your needs.
We would like to know how helpful this Directory is for you and any
suggestions you might have for ways we can make it better. Please contact
Parent Network of WNY at 716-332-4170 (toll free 866-277-4762) with any
questions, concerns or ideas you may have. You may also visit our website at
http://www.parentnetworkwny.org.
Thank you.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
Agency:
Address:
Phone:
Fax:
Email:
Education Degree:
Year Started @ Agency:
Prior MSC Experience:
Year Started as MSC:
Other Languages:
Specialty Area:
Additional Info:
Bio:
Jessica Nyland
Allegany Arc
36 Madison Street, Wellsville NY 14895
(585) 593-5700
(585) 593-5957
jessica.hyland@alleganyarc.org
Bachelor of Arts in Child Psychology
Eight years at Allegany ARC, worked in the residential program and also briefly as a job
coach.
Jessica graduated from Alfred University with a Bachelor of Arts degree in Child
Psychology. She has worked at Allegany ARC for eight years. Jessica worked in the
residential program and also briefly as a job coach before becoming a Medicaid
Service Coordinator.
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Theodore Seeley
Allegany Arc
36 Madison Street, Wellsville NY 14895
(585) 593-5700
(585) 593-5957
ted.seeley@alleganyarc.org
AS in Human Services
1999
Sheltered Workshop / PreVoc instructor
No
CQL Certified Trainer
Ted has been with Allegany Arc since 1999 and is a graduate of Alfred State College.
He has extensive experience with SSI Appeals and intake/outreach.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Kristy Kulik
Allegany Arc
36 Madison Street, Wellsville NY 14895
(585) 593-5700
(585) 593-5957
kristy.kulik@alleganyarc.org
AS in Human Services, Certificate in Office Technology
2008
Kristy has been with Allegany Arc since 2008 and is a graduate of Alfred State. She has
worked with families through ACCORD.
During Kristy's time with Allegany Arc she has grown to know the families and have
great communication with them. She follows through with their concerns in a timely
manner.
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Kaitlin Harvey
Allegany Arc
36 Madison Street, Wellsville NY 14895
(585) 593-5700
(585) 593-5957
kaitlin.harvey@alleganyarc.org
BA Sociology with a concentration in Mental Health
2014
French
Kaitlin graduated from Ithaca College with a BA of Sociology with a concentration in
Mental Health. She is very comfortable working with LGBTQ individuals and people
with mental health diagnosis. Prior to Allegany Arc, Kaitlin was a legal aide.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Elizabeth Linnecke
Allegany Arc
36 Madison Street, Wellsville NY 14895
(585) 593-5700
(585) 593-5957
elizabeth.linnecke@alleganyarc.org
Associates in Applied Science Human Services
2010
Habilitation instructor at Allegany Arc
No
Elizabeth graduated from Jamestown Community College with an Associate in
Applied Science Human Services. She worked in community services as a Habilitation
Instructor at Allegany Arc prior to becoming an MSC.
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Holly Smith
Allegany Arc
36 Madison Street, Wellsville NY 14895
(585) 593-5700
(585) 593-5957
holly.smith@alleganyarc.org
Bachelor in Psychology and Criminal Justice
2010
Worked at a Individualized Residential Alternative site with Allegany Arc
Holly has a Bachelor in Psychology and Criminal Justice from SUNY - The College at
Brockport. She has been with Allegany Arc since 2005. Prior to her becoming an MSC,
she worked at one of the Individualized Residential Alternatives.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Jill Nye
Allegany Arc
36 Madison Street, Wellsville NY 14895
(585) 593-5700
(585) 593-5957
jill.nye@alleganyarc.org
Bachelor of Science in Psychology
2005
High medical need clients.
Jill received her Bachelor of Science degree in Psychology from the University of
Pittsburgh. Prior to becoming an MSC, she worked as a mental and behavioral
specialist with children and teens in the home, school and community for eight years.
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Rose Heller
Allegany Arc
36 Madison Street, Wellsville NY 14895
(585) 593-5700
(585) 593-5957
rose.heller@alleganyarc.org
Associate in Allied Science in Human Services
2008
Worked in long-term nursing homes and adult care facilities.
No
Case Management
Rose attended Alfred State College and University and received her Associate degree
in Applied Sciences - Human Services. Prior to becoming an MSC, she worked in longterm care, nursing homes, adult care facilities, service agencies for the mentally ill and
ageing individuals.
Name:
Rebeas Loeb
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Agency:
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Allegany Arc
36 Madison Street, Wellsville NY 14895
(585) 593-5700
(585) 593-5957
rebeas.loeb@alleganyarc.org
Bachelor of Science
2014
Rebeas has a Bachelor of Science degree from SUNY Brockport - Interdisciplinary Arts
for Children
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Shannon Hurd
Allegany Arc
36 Madison Street, Wellsville NY 14895
(585) 593-5700
(585) 593-5957
shannon.hurd@alleganyarc.org
Bachelor of Science degree in Sociology and Health Science
2012
Worked as a habilitation plan writer and worked offsite for community habilitation
Shannon has a Bachelor of Science degree in Sociology and Health Science from the
State University of New York College at Brockport.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Ed Schultz
Allegany Arc
36 Madison Street, Wellsville NY 14895
(585) 593-5700
(585) 593-5957
ed.schultz@alleganyarc.org
AS in Human Services
2010
Worked as staff in a structured workshop. Provided community habilitation services to
individuals with disabilities.
Person centered planning, knowledge of self-directed services
Devoted to finding the most appropriate and beneficial services to the individuals that
I serve.
Ed has an AS in Human Services from Alfred State. Prior to becoming an MSC, Ed
worked as floor staff with Allegany Arc. In adevelopmentally disabledition, he is an
agency broker for Self-Directed Services.
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Kila Cook
Allegany Arc
36 Madison Street, Wellsville NY 14895
(585) 593-5700
(585) 593-5957
kila.cook@alleganyarc.org
Master degree in Psychology
1999
Trainer for MSC Required Courses, intake/outreach. Specialization in child services,
transition planning.
Kila has a Master degree in Psychology with a specialization in Child and Adolescent
Development from Capella University.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Justine Pierce
Allegany Regional Development Corporation
100 Main Street-Salamanca Mall, Salamanca NY 14779
(716) 945-4100
(716) 945-4104
justinepierce@alleganyregional.org
degrees in Human Services and Criminal Justice
Under-privileged teens and internship with Living Opportunities, Inc.
1994
Justine has degrees in Human Services and Criminal Justice. She has been a Service
Coordinator with the Allegany Regional Development Corporation since April 1994.
Her experience includes an internship with Living Opportunities, Inc. and three years
experience working with under-privileged teens.
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Patricia Furlong-Crowe
Allegany Regional Development Corporation
100 Main Street-Salamanca Mall, Salamanca NY 14779
(716) 945-4100
(716) 945-4104
patti.kenjockety@alleganyregional.org
Bachelor of Science in Community Health Education, Associate degree from
Jamestown Community College
2011
Behavioral Specialist, Nutrition Specialist, Community Educator and Diabetes Health
Educator
No
Diabetes Health Educator
Patti has worked as behavioral specialist at Allegany Regional, nutrition specialist at
Seneca Nation Early Childhood Center working with pre-k children, community
educator at Seneca Nation Health System as a diabetes health educator, and
conducted community events covering all age levels.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Patricia Kepner
Arc of Orleans County
243 South Main Street, PO Box 439, Albion NY 14411
(585) 589-1750
pkepner@arcoforleans.org
Bachelor of Science in Social Work
Worked with people with disabilities since 1987.
1992
Patricia is the Director of Family Support Services. She has a Bachelor of Science
degree in Social Work. She has worked with people with developmental disabilities
since 1987. She has worked as a direct care professional and progressed up through
the agency. Patricia has been a service coordinator since 1992 and has worked with
the special education system, domestic violence, the criminal justice system, and
guardianship issues. She believes her role is to assist individuals in becoming as
independent as possible. Patricia firmly believes in education and training individuals
on how to navigate their way through systems.
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Jennifer Batt
Arc of Orleans County
243 South Main Street, PO Box 439, Albion NY 14411
(585) 589-1750
jbatt@arcoforleans.org
Bachelor of Science in Human Services
Worked with individuals with developmental disabilities since 2003.
Jen has a Bachelor of Science degree in Human Services. She has worked with
individuals with developmental disabilities since 2003. She started in the agency as a
volunteer, obtained a job as an MSC and then moved into the position of MSC
Supervisor. Jen believes in individualized services for people with developmental
disabilities and has worked extensively with Self Determination/Consolidated
Supports and Services Pilot Project.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Ellen (Chris) Capurso
Arc of Orleans County
243 South Main Street, PO Box 439, Albion NY 14411
(585) 589-1750
ecapurso@arcoforleans.org
Associate degree in Human Services
2005
Worked in a mental health and outpatient center specializing in Chemical
Dependency/Alcoholism, Adolescent and Senior Citizen for over 25 years.
2005
Ellen, or Chris as she prefers to be called, has an Associate degree in Human Services
with a major in Psychology and a QHP in Chemical Dependency. She has worked in a
mental health and outpatient center specializing in Chemical
Dependency/Alcoholism, Adolescent and Senior Citizen for over 25 years. Chris has
worked for the ARC of Orleans since 2005. She loves working with diversity and
challenging behaviors. She is an agency diversity trainer.
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Terry Condoluci
Arc of Orleans County
243 South Main Street, PO Box 439, Albion NY 14411
(585) 589-1750
tcondoluci@arcoforleans.org
1986
Intake Worker, then direct care family support staff
1994
Terry has been employed by the ARC of Orleans County since 1986. Terry began
working as an intake worker at the preschool then moved to direct care family support
staff and finally to service coordination in 1994. Terry enjoys working with individuals
who have challenging behaviors. Terry is also a trained incident investigator with the
agency.
Name:
Jennifer Doran
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Agency:
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Arc of Orleans County
243 South Main Street, PO Box 439, Albion NY 14411
(585) 589-1750
jdoran@arcoforleans.org
Associate degree in Human Services
2005
Direct Care Staff for one year
4 years
Jennifer has an Associate degree in Human Services. Jennifer has worked in human
services since 2005 with individuals with developmental disabilities. Jennifer started
out in direct care for one year and then to family services as an MSC. Jennifer enjoys
working in this field with ages ranging from elementary to the senior population.
Jennifer enjoys helping individuals achieve their goals to live their life in the least
restrictive environment with independency and support.
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Wendy Eden
Arc of Orleans County
243 South Main Street, PO Box 439, Albion NY 14411
(585) 589-1750
weden@arcoforleans.org
Associate degree in Criminal Justice
Worked in the Human Services field since 1998.
Wendy has an Associate degree in Criminal Justice with a minor in Psychology. Wendy
has worked in the Human Services field since 1998. Her Criminal Justice background
has been tremendously helpful in this field when working with folks living
independently out in the community. She enjoys working with people and their
individual accomplishments that are made. Wendy is a trained SCIP instructor with the
agency.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Terri Hastings
Arc of Orleans County
243 South Main Street, PO Box 439, Albion NY 14411
(585) 589-1750
thastings@arcoforleans.org
Associate degree in Human Services
Internship in Family Support Services
2005
Terri has an Associate degree in Human Services and a certificate in gerontology. Terri
started out in Family Support Services completing her internship for college before
obtaining a job as an MSC in 2005. Terri has a daughter with multiple disabilities and
enjoys helping families receive the services they need to be successful in raising a
child with disabilities.
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Jamie Powell
Arc of Orleans County
243 South Main Street, PO Box 439, Albion NY 14411
(585) 589-1750
jpowell@arcoforleans.org
Associate degree in Human Services; working on Bachelor degree in Community and
Human Services
Worked in the Human Service field since 1998 and has been working with individuals
with Developmental Disabilities for the past two years.
Jamie has an Associate degree in Human Services. She is working on her Bachelor
degree in Community and Human Services with a concentration in Health Services.
Jamie has worked in the Human Service field since 1998 and has been working with
individuals with developmental disabilities for the past two years. Jamie has worked
with individuals of every age and truly enjoys helping people to achieve their greatest
level of independence.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Jacklyn Taylor
Arc of Orleans County
243 South Main Street, PO Box 439, Albion NY 14411
(585) 589-1750
jtaylor@arcoforleans.org
Associate degree in Applied Science; Bachelor degree in Business Administration
Working in the Human Service field as a Case Manager since 2000.
2000
Jacklyn has an Associate degree in Applied Science. She will graduate with a Bachelor
degree in Business Administration with a concentration in Health Care Management.
Jacklyn has been working in the Human Service field as a Case Manager since 2000.
She enjoys working with individuals as they stride toward self-determination. Jacklyn
is a strong advocate and enjoys working with individuals who are dually diagnosed.
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Mary Baginski
Aspire of WNY-Erie & Niagara County
2495 Main Street, Suite 417, Buffalo NY 14214
(716) 505-5830
(716) 838-1689
mary.baginski@aspirewny.org
Bachelor of Arts
1994
Two years as a residential supervisor, direct care at supervised apartments and day
habilitation, and advancing to manage a day habilitation program teaching computer
skills.
2000
Mary graduated with a Bachelor of Arts degree from the University at Buffalo. She was
a residential supervisor in Seattle, WA for two years before returning to Buffalo. She
worked direct care at supervised apartments and day habilitation, advancing to
manage a day habilitation program teaching computer skills. In 2000, Mary began in
Aspire's Service Coordination Department. She was promoted in 2008 to an MSC
Supervisor's position.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Janine Brophy
Aspire of WNY-Erie & Niagara County
2495 Main Street, Suite 417, Buffalo NY 14214
(716) 505-5830
(716) 836-1689
jbrophy@aspirewny.org
Bachelor of Science in Sociology; Master of Science in Counselor Education
2007
Two years Direct Care, two years Behavior Management, and 9 years Elementary
School Counselor.
2007
Janine graduated from Buffalo State College with a Bachelor degree in Sociology and
from Canisius College with a Master degree in Counseling. She started as a Direct Care
staff at Respite House, worked for two years as a Behavior Management Coordinator,
and then worked as a school counselor for nine years. She returned to Aspire of WNY
in August 2007 to work as a MSC. In June 2013, Janine became an MSC Supervisor.
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Charles Huggins
Aspire of WNY-Erie & Niagara County
2495 Main Street, Suite 417, Buffalo NY 14214
(716) 505-5830
(716) 836-1689
charles.huggins@aspirewny.org
BS in Psychology
2015
Charles is a graduate of Buffalo State College with a Bachelor of Science degree in
Sociology.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Todevelopmentally disabled O'Dell
Aspire of WNY-Erie & Niagara County
2495 Main Street, Suite 417, Buffalo NY 14214
(716) 505-5830
(716) 838-3393
todevelopmentally disabled.o'dell@aspirewny.org
BA, Speech & Hearing
2013
Worked as an employment specialist for one year and a teacher's aide working with
children with developmental disabilities for three years.
Relationship building with individuals, family and service providers.
Todevelopmentally disabled is a graduate of the University of Buffalo with a BA degree
in Speech and Hearing Science. He has been with Aspire since 2013. Prior to this he
was an employment specialist and a teacher's aide working with children with
developmental disabilities.
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Michael R. Brown
Aspire of WNY-Erie & Niagara County
2495 Main Street, Suite 417, Buffalo NY 14214
(716) 505-5830
(716) 838-3393
michael.brown@aspirewny.org
Bachelor of Arts in Recreation and Leadership Management
2008
Worked at Cradle Beach Camp, three years as an Independent Living Skills Specialist
2008
Michael graduated from SUNY Brockport with a Bachelor of Arts degree in Recreation
and Leadership Management. He also spent numerous years working at Cradle Beach
Camp. He then moved to Virginia and spent three years as an Independent Living
Skills Specialist. He moved back to the Buffalo area and started as an MSC with Aspire
in June of 2008.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Dina Claroni
Aspire of WNY-Erie & Niagara County
2495 Main Street, Suite 417, Buffalo NY 14214
(716) 505-5830
(716) 838-3393
dina.claroni@aspirewny.org
Associate degree in Science; Bachelor degree in Social Sciences
2002
Twp and a half years at Baker Victory Preventive Services
2002
Dina has an Associate in Science degree and a Bachelor degree in Social Sciences. She
worked at Baker Victory Preventive Services for two and a half years. She also worked
at a childcare center as an assistant floor coordinator and was a nanny. She has been
with Aspire Service Coordination since 2002.
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Frances Featherstone
Aspire of WNY-Erie & Niagara County
2495 Main Street, Suite 417, Buffalo NY 14214
(716) 505-5830
(716) 838-3393
frances.featherstone@aspirewny.org
Associate degree in Secretarial Sciences; Bachelor of Science in Education and Human
Service; toward a Master degree in Reading Specialist
Ten years as a Bus Driver, five years teaching in general and special education
classrooms
2008
Fran holds two Bachelor of Science degrees from Medaille College in Education and
Human Services, respectively. Prior to attending Medaille, she earned an Associate
degree in Secretarial Sciences from Bryant & Stratton. Her work experience includes
driving a bus for ten years with Laidlaw as well as substitute teaching in both general
and special education classrooms with the Buffalo Public School District for five years.
Fran was a Co-Teacher with North Pointe Council Inc., for a Drinking & Driving Program
and was working towards her Master degree at Medaille College as a Reading
Specialist. In January of 2008 she joined the Service Coordination Department at
Aspire.
Name:
Laura Hammett
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Agency:
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Aspire of WNY-Erie & Niagara County
2495 Main Street, Suite 417, Buffalo NY 14214
(716) 505-5830
(716) 836-1689
laura.hammett@aspirewny.org
Bachelor degree in Psychology
2002
Provided case management services in a vocational workshop
Laura received her Bachelor degree in Psychology from Buffalo State College. She
worked in various capacities in the human services field since 1990. Prior to becoming
a Service Coordinator, Laura provided case management services in a vocational
workshop. Laura has been with Aspire since April 2002.
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Jenna Hawkins
Aspire of WNY-Erie & Niagara County
2495 Main Street, Suite 417, Buffalo NY 14214
(716) 505-5830
(716) 838-3393
jenna.hawkins@aspirewny.org
Bachelor degree in Psychology; working towards a Master degree in Social Work
2009
Worked for the Health Department in Syracuse, NY for two and half years.
Working on performing Adaptive Behavior Testing.
Jenna graduated from the University at Buffalo in 2007 with a Bachelor degree in
Psychology, Master in Social Work and Licensed Master of Social Work. Prior to joining
Aspire's Service Coordination Department, Jenna worked for the Health Department in
Syracuse, NY (Onondaga County) for two and a half years. Jenna began with Aspire as
an MSC in November 2009.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Lori Stein
Aspire of WNY-Erie & Niagara County
2495 Main Street, Suite 417, Buffalo NY 14214
(716) 505-5830
(716) 838-3393
lori.stein@aspirewny.org
BA Women's Studies
2014
Lori has a BA in Women's Studies from the University of Buffalo. She has been with
Aspire of WNY since 2014. Prior to this, she spent four years in a BOCES Special
Education classroom.
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Jill Kelly
Aspire of WNY-Erie & Niagara County
2495 Main Street, Suite 417, Buffalo NY 14214
(716) 505-5830
(716) 838-3393
jill.kelly@aspirewny.org
Associate degree in Social Science; Bachelor degree in Human Services; Master of Arts
in Mental Health Counseling
Worked in the Human Services field since 1997
1999
Jill received her Associate degree in Social Science from Erie Community College and
completed her Bachelor degree in Human Services at Medaille College. Jill has been
working in the Human Services field since 1997. She has been a Service Coordinator
since 1999. In 2006, Jill earned her Master of Arts degree in Mental Health Counseling
from Medaille College.
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Karen Keyes
Aspire of WNY-Erie & Niagara County
2495 Main Street, Suite 417, Buffalo NY 14214
(716) 505-5830
(716) 838-3393
karen.keyes@aspirewny.org
Bachelor degree in Psychology
1996
Was a Behavior Management Coordinator, three years as a Residential Manager
2000
Karen has her Bachelor degree in Psychology. She began her career as a Behavior
Management Coordinator and then was a Residential Manager for three years before
transferring to the Service Coordination Department. Karen was an MSC for three years
and has been an MSC Supervisor since 2001. Karen was promoted in 2007 to the
position of Coordinator of Service Coordination.
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Kitty Mann
Aspire of WNY-Erie & Niagara County
2495 Main Street, Suite 417, Buffalo NY 14214
(716) 505-5830
(716) 838-3393
kitty.mann@aspirewny.org
Kitty has 30 years experience in the Health and Human Service field, worked in the
United States and the Dominican Republic as a medical technologist, HIV/AIDS
educator, and the manager of a homeless shelter for refugees.
2000
Spanish
Kitty has over 30 years experience in the Health and Human Service field. She worked
in the United States and the Dominican Republic as a medical technologist, HIV/AIDS
educator, and the manager of a homeless shelter for refugees. Kitty is fluent in
Spanish. She has been a Service Coordinator with Aspire of WNY since 2000.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Mary Jo Marvin
Aspire of WNY-Erie & Niagara County
2495 Main Street, Suite 417, Buffalo NY 14214
(716) 505-5830
(716) 838-3393
maryjo.marvin@aspirewny.org
Associate degree in Social Services, Paralegal degree; Bachelor of Science in Social
Work; Master degree in Social Work
2000
Worked in the field of Health and Human Services since 1986
2000
Mary Jo graduated Magna Cum Laude from Buffalo State College with a Bachelor of
Science degree in Social Work. She continues to work towards her Master degree in
Social Work with a concentration in public policy. Prior to attending Buffalo State, she
received an Associate degree in Social Services from Mater Dei College and a Paralegal
degree from Erie Community College. Mary Jo has worked in the field of Health and
Human Services since 1986, primarily with individuals with Developmental Disabilities.
She has worked as a primary Instructor at a Day Treatment Center, a Crisis Counselor at
a battered women's shelter, and Team Coordinator of a twelve bed IRA. Mary Jo has
worked as an MSC with Aspire of WNY since January 2000.
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Nancy Matesic
Aspire of WNY-Erie & Niagara County
2495 Main Street, Suite 417, Buffalo NY 14214
(716) 505-5830
(716) 838-3393
nancy.matesic@aspirewny.org
Bachelor degree in Social Welfare
In 1999 Nancy worked for Adult Protection/Senior Services Department of Erie County.
2001
Nancy received her Bachelor degree in Social Welfare from SUNY at Buffalo in 1973.
She has been in the Human Services Field, in both full and part time positions, since
graduating. In adevelopmentally disabledition to her work in Human Service, Nancy
has ten years of experience in a family-owned business. She worked for the Salvation
Army in Buffalo, NY and in the Ann Arbor, MI area as a supervisor of the Outreach and
Program Development Departments. In 1999 Nancy worked for Adult
Protection/Senior Services Department of Erie County. She came to Aspire of WNY and
worked as a Medicaid Service Coordinator for four years and has been an MSC
Supervisor since 2001.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Keya Cole
Aspire of WNY-Erie & Niagara County
2495 Main Street, Suite 417, Buffalo NY 14214
(716) 505-5830
(716) 838-3393
keya.cole@aspirewny.org
Bachelor in Human Services - Mental Health Concentration
2013
Before working as an MSC, Keya worked in groups directly with individuals.
Keya has a Bachelor in Human Services with a Mental Health concentration from the
University of Buffalo.
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Brian McGuire
Aspire of WNY-Erie & Niagara County
2495 Main Street, Suite 417, Buffalo NY 14214
(716) 505-5830
(716) 838-3393
brian.mcguire@aspirewny.org
2002
Human Services field since 1987, worked as a Residential Habilitation Aide for Aspire of
WNY at both a supervised apartment and at an ICF.
2002
Brian has been in the Human Services field since 1987. He worked as a Residential
Habilitation Aide for Aspire of WNY at both a supervised apartment and at an ICF.
While living in Kansas, Brian worked at an ICP facility for people with a variety of
physical disabilities. In 2002 he moved into Service Coordination at Aspire WNY.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Mark Mesi
Aspire of WNY-Erie & Niagara County
2495 Main Street, Suite 417, Buffalo NY 14214
(716) 505-5830
(716) 838-3393
mark.mesi@aspirewny.org
Bachelor degree in Criminal Justice
Ten years at Baker Victory as a Mental Health Specialist and Special Education
Teacher's Aide, also ten years as a Program Manager for People Inc.
2006
Mark graduated from Buffalo State College with a Bachelor degree in Criminal Justice
and 27 Master level credits in Learning and Behavioral Disorders. He worked ten years
at Baker Victory as a Mental Health Specialist and Special Education Teacher's Aide and
ten years as a Program Manager for People Inc. Mark spent nearly three years working
at Aspire's Mineral Springs Traumatic Brain Injury group home as a Team Coordinator
before accepting a position in Aspire's Service Coordination Department in 2006.
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Ann Neumann
Aspire of WNY-Erie & Niagara County
2495 Main Street, Suite 417, Buffalo NY 14214
(716) 505-5276
(716) 838-3393
ann.neumann@aspirewny.org
Bachelor of Arts in Sociology
Worked for a legal firm as a Special Education Advocate
2009
Special education law
Ann graduated from Brandeis University with a Bachelor of Arts degree in Sociology.
She was Executive Director of Yad B'Yad/Hand in Hand for 12 years. Prior to Aspire,
Ann worked for a legal firm as a special education advocate. Ann joined the Service
Coordination Department at Aspire in November 2009.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Ellen Palmer
Aspire of WNY-Erie & Niagara County
2495 Main Street, Suite 417, Buffalo NY 14214
(716) 505-5830
(716) 838-3393
ellen.palmer@aspirewny.org
Bachelor of Arts in Psychology; Master of Science in Special Education
2006
Worked as a Vocational Rehabilitation Counselor at UCPA affiliates in Minneapolis and
in Washington State, more recently she taught Math and Special Education in several
public and private schools in Western New York.
2006
Ellen has a Bachelor of Arts degree in Psychology and a Master of Science degree in
Special Education. She worked as a Vocational Rehabilitation Counselor at UCPA
affiliates in Minneapolis and in Washington State. More recently she taught Math and
Special Education in several public and private schools in Western New York. In
February 2006, Ellen began working at Aspire WNY as an MSC. Ellen's concern for the
aging Developmentally disabled population has inspired her to join the Aging
Committee at Aspire.
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Michelle Panzarella
Aspire of WNY-Erie & Niagara County
2495 Main Street, Suite 417, Buffalo NY 14214
(716) 505-5830
(716) 838-3393
michelle.panzarella@aspirewny.org
Working with the Developmentally disabled since 1986
1999
Michelle has been working with the Developmentally disabled since 1986. She has
worked in Aspire's Service Coordination and Intake Departments since 1999. Prior to
that, her experience was in Residential Services as a supervisor. Michelle's concern for
the aging Developmentally disabled population lead her to sit on Aspire's Aging
Committee.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
Agency:
Address:
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Fax:
Email:
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Melanie Phillips
Aspire of WNY-Erie & Niagara County
2495 Main Street, Suite 417, Buffalo NY 14214
(716) 505-5830
(716) 838-3393
melanie.phillips@aspirewny.org
Bachelor degree in Social Work
2004
Many years experience in case management, working with a variety of populations.
2004
Willowbrook individuals
Melanie is a graduate of Buffalo State College, with a Bachelor degree in Social Work.
She has many years experience in case management, working with a variety of
populations. Melanie began working with Aspire's Service Coordination Department
in August 2004.
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Annette Pierce
Aspire of WNY-Erie & Niagara County
2495 Main Street, Suite 417, Buffalo NY 14214
(716) 505-5830
(716) 838-3393
annette.pierce@aspirewny.org
Associate degree in Human Services
1995 began working in the field with the Developmentally disabled in varied
capacities
2005
Annette holds an Associate degree in Human Services from Niagara County
Community College. In 1995 she began working in the field with the Developmentally
disabled in varied capacities. She joined Service Coordination with Aspire of WNY in
February of 2005. Annette has over 35 years of experience having a child with Cerebral
Palsy. She is the mother of two boys and the grandmother of three girls.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Amy Reino
Aspire of WNY-Erie & Niagara County
2495 Main Street, Suite 417, Buffalo NY 14214
(716) 505-5830
(716) 836-1689
amy.reino@aspirewny.org
Associate degree in Liberal Arts; Bachelor degree in Social Work; Master degree in
Student Personnel Administration
Worked in Human Services in many different positions, such as interning with the Erie
County Health Department's Primary Pediatrics Clinic as a case manager.
1999
Amy received her Associate degree in Liberal Arts from Villa Maria College and
completed her Bachelor degree in Social Work from Buffalo State College. Amy also
has her Master degree in Student Personnel Administration from Buffalo State College.
She has worked in Human Services in many different positions, such as interning with
the Erie County Health Department's Primary Pediatrics Clinic as a case manager. She
also worked with underprivileged children in the inner city. Amy is a member of Phi
Theta Kappa Honor Society and Omicron Omega Nu Sorority. Amy has been a Service
Coordinator with Aspire since January of 1999.
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Michele Rosier
Aspire of WNY-Erie & Niagara County
2495 Main Street, Suite 417, Buffalo NY 14214
(716) 505-5830
(716) 838-3393
michele.rosier@aspirewny.org
Associate degree in Human Science
Certified and licensed occupational therapist, worked with people with disabilities
since 1994.
2000
Michele has an Associate degree in Human Science. She is a certified and licensed
occupational therapist. Michele has worked with people with disabilities since 1994.
Michele became a Service Coordinator with Aspire in 2000.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Fax:
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Sarah Johnson
Aspire of WNY-Erie & Niagara County
2495 Main Street, Suite 417, Buffalo NY 14214
(716) 505-5830
(716) 838-3393
sjohnson@aspirewny.org
Associate degree from Erie Community College
2011
Deaf, investigations
Sarah has an Associate degree from Erie Community College and has been an MSC
since 2011.
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Melissa Lester
Aspire of WNY-Erie & Niagara County
2495 Main Street, Suite 417, Buffalo NY 14214
(716) 505-5830
(716) 838-3393
melissa.lester@aspirewny.org
Bachelor of Social Work
2010
Direct care
A graduate of Buffalo State College with a Bachelor in Social Work, Melissa has been
working with Aspire of WNY since 2010. First starting out as an intern and then hired
in 2012.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Carolyn Lavin
Aspire of WNY-Erie & Niagara County
2495 Main Street, Suite 417, Buffalo NY 14214
(716) 505-5830
(716) 838-3393
carolyn.lavin@aspirewny.org
Bachelor of Arts degree in Child Psychology
2011
Autism and behavioral studies
Carolyn is a graduate of Canisius College with a BA in Child Psychology. She has two
years of clinical research at the Institute of Autism Research, two years special
education experience and one year as a direct support professional.
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Prior MSC Experience:
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Christina Pagan
Aspire of WNY-Erie & Niagara County
2495 Main Street, Suite 417, Buffalo NY 14214
(716) 505-5253
(716) 836-1689
christina.pagan@aspirewny.org
Bachelor of Science in Psychology
2013
MSC at previous agency for four years, Residential Service Coordinator; Residential
Counselor; Substance Abuse Counselor (MICA meetings); Assistant Residential
Manager
2008
Mental illness and substance abuse.
Bachelor of Science in Psychology from SUNY Brockport.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
Agency:
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Education Degree:
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Prior MSC Experience:
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Julie Kniery
Aspire of WNY-Erie & Niagara County
2495 Main Street, Suite 417, Buffalo NY 14214
(716) 505-5830
(716) 836-1689
jkniery@aspirewny.org
Master degree in Counselor Education; Bachelor degree in Psychology; Associate
degree in Liberal Arts
2013
Prior to working at Aspire she worked in the health care field. She also completed
various school counseling internships in the Buffalo area.
1 year
Julie has a Master degree in Counselor Education (School), a Bachelor degree in
Psychology, and a Associate degree in Liberal Arts.
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Bio:
Ellie Downey
Aspire of WNY-Southern Tier Allegany, Chautauqua & Cattaraugus Counties
140 Mall Boulevard, Lakewood NY 14750
(716) 763-9070
(716) 763-3580
ellie.downey@aspirewny.org
Associate degree in Social Work; Bachelor degree in Social Work
2004
Service Coordination in 1994, also employed at Autistic Services, the Center for
Independent Living and Community Services.
1994
Ellie has an Associate degree in Human Services from Niagara Community College and
her Bachelor degree in Social Work through the Accredited Social Work Curriculum at
Niagara University. Ellie's professional experience in Service Coordination began in
1994. Prior to joining Aspire's Service Coordination Department in 2004, Ellie was
employed at Autistic Services, the Center for Independent Living and Community
Services.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
Agency:
Address:
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Email:
Education Degree:
Year Started @ Agency:
Prior MSC Experience:
Year Started as MSC:
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Kelly Anderson
Aspire of WNY-Southern Tier Allegany, Chautauqua & Cattaraugus Counties
140 Mall Boulevard, Lakewood NY 14750
(716) 763-9070
(716) 763-3580
kelly.anderson@aspirewny.org
Associate degree
Working in the Human Services field since 1989
2000
Kelly has an Associate degree from Jamestown Community College. She has been
working in the Human Services field since 1989. Kelly has been with Aspire's Service
Coordination Department since November 2000.
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Prior MSC Experience:
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Bio:
Ann Baran
Aspire of WNY-Southern Tier Allegany, Chautauqua & Cattaraugus Counties
140 Mall Boulevard, Lakewood NY 14750
(716) 763-9070
(716) 763-3580
ann.baran@aspirewny.org
Bachelor of Arts in Psychology
2003
Working in the Human Services field since 1990
Willowbrook
Ann has a Bachelor of Arts degree in Psychology and a minor in Sociology from SUNY
Fredonia. In 1990 Ann began working in the Human Services field, focusing on mental
and physical disabilities. She has been with Aspire since October 2003.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
Agency:
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Email:
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Prior MSC Experience:
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Specialty Area:
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Bio:
Tracy Flagella
Aspire of WNY-Southern Tier Allegany, Chautauqua & Cattaraugus Counties
140 Mall Boulevard, Lakewood NY 14750
(716) 763-9070
(716) 763-3580
tracy.flagella@aspirewny.org
Associate degree in Human Services
2003
Worked at Aspire as a Residential Habilitation Aide and as Receptionist/Secretary for
the Service Coordination Department.
2007
Tracy has an Associate degree in Human Services from Jamestown Community
College. She has worked for Aspire since 2003 as a Residential Habilitation Aide and as
receptionist/secretary for the Service Coordination Department. She has been a
Service Coordinator since January 2007.
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Bio:
Chandra Davis
Aspire of WNY-Southern Tier Allegany, Chautauqua & Cattaraugus Counties
140 Mall Boulevard, Lakewood NY 14750
(716) 763-9073
(716) 763-3580
chandra.davis@aspirewny.org
Associate degree in Community and Human Services with a concentration in Human
Services. Bachelor in Community and Human Services with a concentration in Human
Services.
2006
Direct Support Professional at Aspire
Chandra has an Associate degree in Community and Human Services with a
concentration in Human Services as well as a Bachelor degree in Community and
Human Services with a concentration in Human Services from Empire Sate College.
Prior to becoming an MSC, she worked as a Director Support Professional at Aspire.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
Agency:
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Bio:
Jon Lundmark
Aspire of WNY-Southern Tier Allegany, Chautauqua & Cattaraugus Counties
140 Mall Boulevard, Lakewood NY 14750
(716) 763-9070
(716) 763-3580
jon.lundmark@aspirewny.org
Associate degree in Human Services
2000
Team Coordinator in the Residential Program at Aspire, been in the Human Service
Field in a variety of capacities working with the Developmentally disabled since 1993.
2001
Environmental modifications
Jon has an Associate degree in Human Services from Jamestown Community College.
Jon has been in the Human Service Field in a variety of capacities working with the
Developmentally disabled since 1993. He joined Aspire in November of 2000 as a
Team Coordinator in the Residential Program before becoming a Service Coordinator
in October 2001. Jon left Aspire for a brief time to pursue other career opportunities
before returning as a Service Coordinator again in November of 2005.
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Bio:
Joseph Santilli
Aspire of WNY-Southern Tier Allegany, Chautauqua & Cattaraugus Counties
140 Mall Boulevard, Lakewood NY 14750
(716) 763-9070
(716) 763-3580
joseph.santilli@aspirewny.org
Associate degree in Social Sciences; Bachelor of Science in Human Services
Working in the Human Services field since 1993, has expensive experience in the
group and individual counseling and facilitation setting.
2005
Joe has an Associate degree in Social Sciences from Jamestown Community College
and a Bachelor of Science degree in Human Services with concentrations in
Counseling and Human Resources Management from Empire State College. He has
been working in the Human Services field since 1993. He has extensive experience in
the group and individual counseling and facilitation setting. Joe joined Aspire as a
Service Coordinator in May of 2005. Joe enjoys cooking and gardening.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
Agency:
Address:
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Fax:
Email:
Education Degree:
Year Started @ Agency:
Prior MSC Experience:
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Bio:
Gail Saunders
Aspire of WNY-Southern Tier Allegany, Chautauqua & Cattaraugus Counties
140 Mall Boulevard, Lakewood NY 14750
(716) 763-9070
(716) 763-3580
gail.saunders@aspirewny.org
Bachelor of Arts in Sociology
1988
Home Services Director/Coordinator of Service Coordination
Home Services
Gail has a Bachelor of Arts degree in Sociology. She has many years of experience in
the field of developmental disabilities. As Home Services Director with Aspire since
1988, Gail has extensive experience with individuals who live at home with their
families. Gail also serves as Coordinator of Service Coordination for Aspire's Southern
Tier Office.
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Jessie Schwartz
Aspire of WNY-Southern Tier Allegany, Chautauqua & Cattaraugus Counties
140 Mall Boulevard, Lakewood NY 14750
(716) 763-9070
(716) 763-3580
jessie.schwartz@aspirewny.org
Associate degree in Health and Human Services
2005
Supervisor in a TBI program
2005
Jessie holds an Associate degree from the University of Pittsburgh in Health and
Human Services. She has three years experience as a supervisor in a TBI Program in
Allegany County, prior to joining Aspire's Service Coordination Department in January
of 2005. Jessie lives in Olean with her family and the majority of her caseload is
focused in Cattaraugus and Allegany counties.
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Lynne Stevenson
Aspire of WNY-Southern Tier Allegany, Chautauqua & Cattaraugus Counties
140 Mall Boulevard, Lakewood NY 14750
(716) 763-9070
(716) 763-3580
lynne.stevenson@aspirewny.org
Bachelor of Science in Social Work
2007
Residential Manager
2008
Lynne has her Bachelor degree in Social Work with a minor in Sociology from SUNY
Fredonia. She began working in the human service field in 1984. She joined Aspire in
2007 as a Residential Manager before becoming a Service Coordinator in January of
2008.
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Lisa M. Vande Velde
Aspire of WNY-Southern Tier Allegany, Chautauqua & Cattaraugus Counties
140 Mall Boulevard, Lakewood NY 14750
(716) 763-9070
(716) 763-3580
lisa.vandevelde@aspirewny.org
Bachelor of Science in Human Services and Counseling
1992
1992
Lisa is a 1992 graduate of Empire State College at Fredonia. She has a Bachelor degree
in Human Services and Counseling. She has worked in the Human Services Field since
she received her degree. Lisa has been with Aspire of WNY's Service Coordination
Department since 1992, serving as Service Coordinator for 8 years before she became
a Service Coordination Supervisor in 2000.
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Brenda Wolcott
Aspire of WNY-Southern Tier Allegany, Chautauqua & Cattaraugus Counties
140 Mall Boulevard, Lakewood NY 14750
(716) 763-9070
(716) 763-3580
brenda.wolcott@aspirewny.org
Associate degree in Human Services
2004
Worked in Special Education classrooms
2004
Brenda holds an Associate degree in Human Services from Jamestown Community
College. She spent 13 years in the Jamestown Public School District working in Special
Education classrooms. She joined Aspire in November of 2004 as a Service
Coordinator.
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Terrena Derby
Aspire of WNY-Southern Tier Allegany, Chautauqua & Cattaraugus Counties
140 Mall Boulevard, Lakewood NY 14750
(716) 763-9070
(716) 763-3580
terrena.derby@aspirewny.org
Associate degree in Liberal Arts and Science; Bachelor of Science in Education;
working towards a Master degree in Education
2012
Eight years teaching children from birth.
Early Childhood Development, Educational Advocacy
Terrena has an Associate degree in Liberal Arts and Sciences from Jamestown
Community College, and Bachelor of Science degree in Education (Early Childhood)
from SUNY Fredonia. She is currently at American Public University for her Master
degree in Education (Instruction Leadership). Prior experience teaching children from
birth (eight years) with and without disabilities in a child care setting. Member of the
Chautauqua County Association for the education of Young Children (AEYC) and
American Association of University Women (AAUW).
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Reggie Smith
Aspire of WNY-Southern Tier Allegany, Chautauqua & Cattaraugus Counties
140 Mall Boulevard, Lakewood NY 14750
(716) 763-9070
(716) 763-3580
rsmith2@aspirewny.org
Bachelor of Human Services
2012
Reggie has a Bachelor of Human Services degree from Hilbert College. Prior to
becoming an MSC, she worked as a mental health specialist at Baker Victory Services,
at the Resource Center as a Skills Tech, and a Consumer Advisory Board Representative
for the State of New York.
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George Wamsley
Aspire of WNY-Southern Tier Allegany, Chautauqua & Cattaraugus Counties
140 Mall Boulevard, Lakewood NY 14750
(716) 763-9070
(716) 763-3580
George.Wamsley@aspirewny.org
Associate degree
2010
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Anthony Barrett
Autism Services, Inc.
4444 Bryant Stratton Way, Williamsville NY 14221
(716) 631-5777
(716) 631-9234
abarrett@autisticservices.org
Bachelor of Science in Physical Education; Master degree in Sports Management
2003
Classroom Aide and Head Instructor in the Day Habilitation Program
Tony has worked at Autistic Services since September of 2003 as both classroom aide
and head instructor in the day habilitation program. Tony has a Bachelor of Science
degree in Physical Education and a Master degree in Sports Management.
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Katie Alleca
Autism Services, Inc.
4444 Bryant Stratton Way, Williamsville NY 14221
(716) 631-5777 Ext. 520
(716) 332-0405
kalleca@autism-services-inc.org
Bachelor of Science in Early Childhood and Childhood Education
2009
2013
Worked direct care in residential from 2005-2008. Behavior Specialist from 2009-2013.
Became an MSC in May of 2013. Became MSC Supervisor in August of 2013.
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Stefanie Lyons
Autism Services, Inc.
4444 Bryant Stratton Way, Williamsville NY 14221
(716) 631-5777 Ext. 567
(716) 332-0405
slyons@autism-services-inc.org
Bachelor of Arts in Health and Human Services, and Community Mental Health
DSP at Autism Services
1 year
Bachelor of Arts from University at Buffalo. Working for ASI for about three years, two
as a DSP and one year as a MSC. Worked in after school TRAC (Saturday) Vacation
Camp Programs.
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Ilia Kresic
Autism Services, Inc.
4444 Bryant Stratton Way, Williamsville NY 14221
(716) 631-5777
(716) 332-0405
ikresic@autism-services-inc.org
Bachelor of Arts in Psychology from SUNY at Buffalo
2011
DSP at Autism Services, Inc.
Croatian
SUNY at Buffalo (2007-2012) - Bachelor in Arts Psychology. Autism Services, Inc. (2011present)
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Anthony Barrett
Autism Services, Inc.
4444 Bryant Stratton Way, Williamsville NY 14221
(716) 631-5777
(716) 332-0405
abarrett@autism-services-inc.org
Bachelor degree in Physical Education; Master degree in Sports Management
2005
MSC: September 2005 - Current; Direct care: September 2003 - September 2005
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Aubrey Sedor
Autism Services, Inc.
699 Hertel Avenue, Buffalo NY 14207
(716) 631-5777
(716) 332-0405
asedor@autism-services-inc.org
Bachelor of Science in Social Work
Graduated from Buffalo State College. I have worked with the Developmental
Disability population for more than two years.
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Sam Coronado
Autism Services, Inc.
4444 Bryant Stratton Way, Williamsville NY 14221
(716) 631-5777 Ext. 519
(716) 332-0405
scoronado@autism-services-inc.org
Associate of Applied Science
0
Team Leader at ASI
Over 30 years experience in Human Services.
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Jennifer Allen
Baker Victory Services
780 Ridge Road, Lackawanna NY 14218
(716) 828-7727
jallen@olv-bvs.org
Bachelor degree in Human Services
2005
Direct care in the residential home of Baker Victory Services, worked with individuals
who are medically frail or have mental health issues.
2007
Jennifer has a Bachelor degree in Human Services from Hilbert College with a
concentration in chemical dependency and a minor in Psychology. Jennifer would like
to get her Master degree in Social Work. Jennifer worked direct care in the residential
home of Baker Victory Services for two years before becoming a Medicaid Service
Coordinator. Jennifer has worked with individuals who are medically frail or have
mental health issues.
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Laura Mehl
Baker Victory Services
780 Ridge Road, Lackawanna NY 14218
(716) 828-9500
lmehl@olv-bvs.org
Bachelor of Science in Sociology
Individuals who are medically involved as well as having behavioral health concerns.
1995
Laura has a Bachelor of Science in Sociology and a minor in Biology from SUNY
Cortland. She has been working as a Service Coordinator since 1995. Laura works with
individuals who live at home as well as individuals who live in a certified residence. Her
experience is with individuals who are medically involved as well as having behavioral
health concerns.
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Elena Van Voorhis
Baker Victory Services
780 Ridge Road, Lackawanna NY 14218
(716) 828-9500
(716) 828-7727
evanvoorhis@olv-bvs.org
Bachelor degree of Science, Human Services - General
2012
American Sign Language
Medically frail individuals as well as children with developmental disabilities
Elena has a Bachelor degree of Science in Human Services from Cazenovia College.
Prior to becoming an MSC at Baker Victory, she worked as an instructor at a day
habilitation. She also has worked as a preschool teacher's aide and a preventative
services caseworker.
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Wadeline Theodore
Baker Victory Services
780 Ridge Road, Lackawanna NY 14218
(716) 828-9500
wtheodore@olv-bvs.org
Bachelor degree in Psychology
2014
Worked as a preventive caseworker at Baker Victory Services. Assess risk and safety of
clients from birth to 18 years of age and their families. Assisted families in identifying
strengths and promote family unity. Worked as a medical assistant for 7 yea
Creole, French
Wadeline has a Bachelor degree in Psychology from State University at Buffalo.
Wadeline is currently pursuing a Master degree in Clinical Health Counseling. She is
expected to graduate in May of 2016. Wadeline worked as a preventive caseworker for
one year before becoming an MSC. She has experienced working with individuals
who are medically frail, intellectual disabilities as well as behavioral concerns.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Shana Benefield
Bright Options Family Services, Inc.
2372 Genesee Street, Cheektowaga NY 14225
(716) 891-7443
(716) 891-7783
Bachelor of Science in Community and Human Services
Shana is completing a Bachelor of Science degree in Community and Human Services.
She has been at Bright Options for two years. Prior to coming to Bright Options, she
worked for General Motors for 11 years.
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Marilyn Sykes
Bright Options Family Services, Inc.
2372 Genesee Street, Cheektowaga NY 14225
(716) 891-7443
(716) 891-7783
Associate degree in Human Services; Bachelor of Science in Community and Human
Services
25 years at Kaleida Health
Marilyn has worked in this capacity for six years. She holds a Bachelor of Science
degree in Community and Human Services, an Associate degree in Human Services
and is a Qualified Mental Health and Adevelopmentally disabledictions Certified
Counselor. Marilyn worked for Kaleida Health for 25 years.
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Marie Sutton
Cantalician Center for Learning Inc.
665 Hertel Avenue, Buffalo NY 14207
(716) 901-8919
(716) 901-8999
msutton@cantalician.org
Bachelor of Science in Elementary Education
2013
Maria has worked for 11 years as an elementary school teacher, for two years in
Residential and Community Habilitation with a non-for profit agency before she
entered the field of Medical Service Coordination.
15 years
Marie has experience in the Education field. She currently manages the MSC/MSC
Intake department at Cantalician Center. Marie works well with the older population
and is a strong advocate for the disabled and her own staff.
Marie has 16 years experience in Medicaid Service Coordination working from 19992013 at SASi as an MSC and a Supervisor and from 2013 to present at the Cantalician
Center as a Supervisor. Marie enjoys training new Medicaid Service Coordinator's to
understand person centered services and their role as an advocate to the disabled
they serve on their caseload. She currently does not have her own caseload of
individuals.
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Joe Castanza, LMSW
Cantalician Center for Learning Inc.
665 Hertel Avenue, Buffalo NY 14207
(716) 901-8950
(716) 901-8900
Jcastanza@cantalician.org
Master degree in Social Work
2009
Three years working in a residential setting.
2009
Intake and eligibility
Joe has worked in the field since 2006, starting out as residential staff. He has been an
MSC since 2009. At the Cantalician Center Joe also works as the intake specialist,
where he helps enroll people into MSC and assists them in becoming eligible for
OPWDD services. Joe holds a Master degree in Social Work and recently obtained his
NY State Licensure.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Jennifer Mehl
Cantalician Center for Learning Inc.
665 Hertel Avenue, Buffalo NY 14207
(716) 874-0913
(716) 874-4178
jmehl@cantalician.org
Bachelor degree in Psychology
Interned and then worked full-time as a classroom Teacher for students with Autism.
Assistant Supervisor at a before and after school program serving a high-risk
population of youth. Received training in Applied Behavior Analysis techniques
across a va
2002
Behavior Modification
Jennifer has a Bachelor degree in Psychology with an emphasis on Behavioral
Psychology from SUNY Binghamton. Jennifer has been working in the MSC
Department at Cantalician Center since 2002. She also has experience teaching
children with autism, supervising high-risk youth, and designing and conducting
behavior modification experiments in a laboratory setting. Jennifer received training
in Applied Behavioral Analysis techniques for five years.
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Veronica Hyde
Cantalician Center for Learning Inc.
665 Hertel Avenue, Buffalo NY 14207
(716) 901-8951
(716) 874-4178
vhyde@cantalician.org
Bachelor degree in Sociology and Applied Social Relations
2014
Nine months as a day habilitation direct support; three years as a student worker in
Access Ability Services Office, assisting students with disabilities in accessing services
and supports; 3+ years volunteer outreach worker with nonprofit public health a
Sociology
Veronica graduated in 2011 with a BA in Sociology & Applied Social Relations.
Following two years of service with AmeriCorps, she started at the Cantalician Center
in 2014. Prior to joining the MSC Department, Veronica worked in Cantalician's day
habilitation program as direct support staff. Veronica's past work and volunteer
experience include outreach, advocacy and networking.
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Teresa Spaeth
Cantalician Center for Learning Inc.
665 Hertel Avenue, Buffalo, NY 14207
(716) 901-8949
(716) 901-8999
Tspaeth@cantalician.org
Bachelor of Arts in Psychology
2013
Teresa was a Day Aide, Team Leader and Behavior Technician for a residential IRA with
a Non-Profit Agency. This gave her a good understanding of different diagnoses and
many medical conditions.
Teresa has worked on several cases involving Child Protective Services and has a great
understanding of crisis situations. She is proficient with understanding family
dynamics, social structures an social contexts. Teresa advocates strongly for the needs
Teresa also has knowledge and experience with Autism and Applied Behavior Analysis.
Worked in residential IRA's for four years, was a Behavior Tech for one year, worked
with ABA with two individuals with severe Autism, and worked with other volunteer
agencies.
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Wendy Thompson
Cantalician Center for Learning Inc.
665 Hertel Avenue, Buffalo, NY 14207
(716) 901-8900
(716) 901-8999
wthompson@cantalician.org
Bachelor of Science in Elementary Education; Master of Science in Adult Education
2011
Teacher Assistant
Elementary Education. Many years of experience with children in school (K-12) and
daycare (Pre-K) setting. Strong advocate for children and their families.
Master of Science in Adult Education, worked seven years as substitute teacher in
Buffalo Public Schools, five years as day care center lead teacher, and Cantalician
Center Teacher Assistant and MSC.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Kimberly Abbott
Chautauqua County Office of the Aging
45 Cliffstar Court, Dunkirk NY 14048
(716) 363-3843
(716) 366-3238
AbbottK@co.chautauqua.ny.us
Bachelor degree in Social Work; Master degree in Social Work
Kimberly has her Bachelor of Science degree in Social Work from SUNY Fredonia. She
also has her Master degree in Social Work from SUNY Buffalo. Kimberly has many years
of experience in the human services field. She has the background knowledge in
networking with social service agencies and providing advocacy for individuals. She
has worked most of her career with individuals ranging in age, from 2 years to 60 years
of age, residing in various settings. She also has experience working with persons in
drug and alcohol and mental health programs; and working with CSE, children with
special needs and developmental disabilities in school settings. She also has provided
supervision/training for a staff of 4; along with training of parents and siblings, and
coordinated therapeutic music groups and parent groups. In her present role as MSC
for Chautauqua County Office for the Aging, she is an advocate and a support for
individuals with developmental disabilities who range in ages 15-94 and reside in
various residential settings.
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Valerie Janora
Cladevelopmentally disabledagh Commission, Inc.
8328 Erie Road, Angola NY 14006
(716) 549-6495
(716) 549-6563
valerie.janora@cladevelopmentally disabledaghcomm.org
Bachelor of Science in Social Work
2011
Support Coordinator for the Division of Developmental Disabilities for 25 years in
Arizona. Case manager for Pima Health System (long term care) for 3.5 years in
Arizona.
Graduated from Buffalo State College with a bachelor of Science degree in Social
Work.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Sarah Schmidt
Cladevelopmentally disabledagh Commission, Inc.
8328 Erie Road, Angola NY 14006
(716) 549-6495
(716) 549-6563
sarah.schmidt@cladevelopmentally disabledaghcomm.org
Bachelor of Arts in Psychology
2014
Direct Habilitation Specialist
Sarah has a Bachelor of Arts in Psychology at Hilbert College and has been with
Cladevelopmentally disabledagh Commission since 2014.
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Katherine Nytz
Cladevelopmentally disabledagh Commission, Inc.
8328 Erie Road, Angola NY 14006
(716) 549-6495
(716) 549-6563
katherine.nytz@cladevelopmentally disabledaghcomm.org
Master of Science in Special Education, Bachelor of Science in Education
2013
Katherine attended the State University of New York at Plattsburgh and received a
Master of Science in Special Education and a Bachelor of Science in Education.
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Stanley Kent
Cladevelopmentally disabledagh Commission, Inc.
8328 Erie Road, Angola NY 14006
(716) 549-6495
(716) 549-6563
stanley.kent@cladevelopmentally disabledaghcomm.org
Bachelor of Science
2010
Stanley attended the United Wesleyan College and received a Bachelor of Science
degree. He worked at the Hillside Family of Agencies as medical liaison and direct
support staff. He was also a residential habilitation specialist for seven years.
Managing and training new employees.
Stanley has a Bachelor of Science degree from the United Wesleyan College. He has
been with Cladevelopmentally disabledagh Commission since 2010 and has worked at
the Hillside Family of Agencies. Prior to this he was a pastor, chaplain and counselor
for 21 years.
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Bio:
Marissa Clement
Cladevelopmentally disabledagh Commission, Inc.
8328 Erie Road, Angola NY 14006
(716) 549-6495
(716) 549-6563
marissa.clement@cladevelopmentally disabledghcomm.org
Bachelor of Arts in Psychology
2013
Marissa graduated from Hilbert College with a Bachelor of Arts degree in Psychology.
She has been with the Cladevelopmentally disabledagh Commission since 2013.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Stacey Zinck
Community Services for the Developmentally Disabled
452 Delaware Avenue, Buffalo NY 14202
(716) 883-8002 Ext. 468
(716) 883-0783
szinck@CSDD.net
Bachelor degree in Human Services
2008
2008
Seniors
Stacey received her Bachelor degree in Human Services from Hilbert College. Stacey
has experience in the area of providing services to seniors; she has also worked as an
IRA Manager and as a Direct Care Worker since starting in 2008. Stacey has worked
with seniors and is very knowledgeable in this area.
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Keisha Chillis
Community Services for the Developmentally Disabled
452 Delaware Avenue, Buffalo NY 14202
(716) 883-8002 Ext. 478
(716) 883-0783
kchillis@CSDD.net
Master of Science in Special Education; Bachelor of Science in Sociology.
2008
Working as a DSP and Job Coach before becoming an MSC.
2013
Graduated from Buffalo State College with Bachelor in Sociology. Graduated from
D'Youville College with Master of Science in Special Education. Worked as a Job Coach
before becoming a MSC.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Keshia Pierce
Community Services for the Developmentally Disabled
452 Delaware Avenue, Buffalo NY 14202
(716) 883-8002 Ext. 452
(716) 883-0783
KPierce@CSDD.net
Bachelor of Arts in Social Science
2008
Supportive Case Management, Youth and Family Development Specialist
2008
Keshia received her Bachelor degree in Arts from Medaille College. Keshia previously
worked as an MSC in CSDD's Intensive Care Management Program and the ACT Team.
Keshia has experience as a Youth and Family Development Specialist. Presently,
Keshia is a Service Coordinator for CSDD's Disabled Social Services Program.
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Elizabeth Nagel
Community Services for the Developmentally Disabled
452 Delaware Avenue, Buffalo NY 14202
(716) 883-8002 Ext 442
(716) 332-2195
Enagel@CSDD.net
Bachelor of Science in Criminal Justice
2003
Service coordinator in the Parents and Youth program, worked in Community Services
Habilitation Department and interned with Niagara County Probation. Elizabeth has
volunteer experience with Hopevale Dance and Fitness activities.
2003
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Brandi Jasen
Community Services for the Developmentally Disabled
452 Delaware Avenue, Buffalo NY 14202
(716) 883-8888
(716) 883-2065
bjasen@CSDD.net
Bachelor in Social Work
2006
MSC for three years at Agape Parents Fellowship. Camp counselor for many years for
adults and children with developmental disabilities.
Parents and youth
Brandi has been in the field for over ten years. She has held positions as MSC, Finance
Manager, Office Manager and Staff Development instructor. She graduated from
Buffalo State with a Bachelor in Social Work in 2003. She has volunteered for many
years at a camp for adults with disabilities.
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Christine Williams
Community Services for the Developmentally Disabled
452 Delaware Avenue, Buffalo NY 14202
(716) 883-8888
(716) 883-2065
chwilliams@CSDD.net
BA in History
2013
Pre-Vocational Specialist, Day Habilitation Direct Support Personnel
Christine has a BA in History from Buffalo State College. She has been with
Community Services since 2013 and previously worked as Pre-Vocational Specialist
and Day Habilitation Professional.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Randye Netter
Community Services for the Developmentally Disabled
452 Delaware Avenue, Buffalo NY 14202
(716) 883-8002 Ext. 445
(716) 883-0783
RNetter@CSDD.net
Bachelor of Arts in Psychology, and Health and Human Services
2006
Working at Aspire as a Residential Aide, a residential Habilitation Instructor at Summit
Educational Resources, a CNA at Tennyson Court.
2006
American Sign Language
Seniors, persons with hearing impairments, knowledge in special needs trusts, burial
accounts, obtaining Medicaid, understanding Medicare advantage plans, a lot of
knowledge of medical providers as well as agencies that offer nursing. People with
medical
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Natarsha Dixie
Community Services for the Developmentally Disabled
452 Delaware Avenue, Buffalo NY 14202
(716) 883-8002 Ext. 418
(716) 883-0783
NDixie@CSDD.net
Bachelor of Science in Sociology
2003
Previous experience as a Direct Care Professional for Community Services and Aspire
WNY
2008
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Nicole Saunders
Community Services for the Developmentally Disabled
452 Delaware Avenue, Buffalo NY 14202
(716) 883-8002 Ext. 456
(716) 883-0783
NSaunders@CSDD.net
Bachelor of Science in Sociology
1999
Erie 2 BOCES Summer School teacher aide, Sharing The Words AmeriCorps Tutoring
Supervisor, Weed & Seed AmeriCorps Community Development Supervisor, and Peer
Counseling Coordinator
1999
Forensics and Children Services (EI, CPSE, CSE and IEP's)
Nicole has a Bachelor of Science degree in Sociology from Buffalo State College. She
has been an Erie 2 BOCES Summer School teacher aide, Sharing the Words AmeriCorps
Tutoring Supervisor, Weed and Seed AmeriCorps Community Development
Supervisor, Peer Counseling Coordinator (Drug Abuse Prevention Program). Her areas
of specialty are, Forensics and Children Services. She works in human services for the
rewards the job provides other than monetarily. Once she became an MSC at CSDD,
she realized what her passion was helping people better their lives.
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Lisa King
Community Services for the Developmentally Disabled
452 Delaware Avenue, Buffalo NY 14202
(716) 883-8002 Ext. 422
(716) 332-2195
Lking@CSDD.net
Bachelor of Science in Criminal Justice
2013
2013
Previously, Lisa worked as a classroom aide at Summit Educational Resources for five
years; there she grew a greater interest in helping people live meaningful and
independent lives. She also worked as a respite provider at Summit's After School
Adventures program. Lisa is now a Medicaid Service Coordinator working in the
Parents and Youth Program at Community Services.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
Agency:
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Joseph Bradley
Community Services for the Developmentally Disabled
452 Delaware Avenue, Buffalo NY 14202
(716) 883-8002 Ext. 444
(716) 332-2195
Jbradley@CSDD.net
Bachelor of Science Criminal Justice
2012
Residential Site Manager and Direct Case Manager in Mental Health.
2012
Working with Mental Health and Developmental Disabilities population.
Joseph graduated from Buffalo State College with a Bachelor of Science in Criminal
Justice. Joseph has worked in Human Services for 14 years. Previous experience
includes Residential Site Manager and direct care.
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Kerri Guyett
Community Services for the Developmentally Disabled
452 Delaware Avenue, Buffalo NY 14202
(716) 883-8002 Ext. 425
(716) 332-2195
KGuyett@CSDD.net
Bachelor of Science in Social Work
2005
Job training at Horizon's Health Care and child welfare experience at Joan A. Male
2005
Working with children and their families
Kerri has a Bachelor of Science degree in Social Work from SUNY Buffalo. She is a
Medicaid Service Coordinator in the Parents & Youth program. Her previous
experience includes job training at Horizon's Health Care and child welfare experience
at Joan A. Male.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Kimberly Barber
Community Services for the Developmentally Disabled
452 Delaware Avenue, Buffalo NY 14202
(716) 883-8002 Ext. 405
(716)332-2195
KBarber@CSDD.net
Bachelor of Science in Social Work
2011
Three years of providing training and direct assistance to individuals with
developmental disabilities in a residential setting at Autistic Services.
2011
Kimberly has a Bachelor of Science degree in Social Work from Buffalo State College.
Currently works as a Medicaid Service Coordinator in the Parents and Youth program
at Community Services F/T Developmentally Disabled. Past work experience includes
three years of providing training and direct assistance to individuals with
developmental disabilities in a residential setting at Autistic Services. While
completing her undergraduate degree, she completed internships at The family
Justice Center and Transitional Service. At The Family Center she was an Intake
Specialist. At Transitional Services she was a counselor intern.
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Elissa Webster
Community Services for the Developmentally Disabled
452 Delaware Avenue, Buffalo NY 14202
(716) 883-8002 Ext. 447
(716) 332-2195
ewebster@CSDD.net
Licensed Master Social Worker degree
2012
Elissa has worked at Cradle Beach Camp and currently is a dance instructor at
Danceability, Inc.
2012
Elissa received her Bachelor degree in Social Work, her Master degree in Social Work
(SUNY Buffalo) and her license in September 2012. She believes in the power of
advocacy and of seeing the strengths in others.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Michele Cerra
Community Services for the Developmentally Disabled
452 Delaware Avenue, Buffalo NY 14202
(716) 883-8888 Ext. 455
(716) 332-2195
mcerra@CSDD.net
Bachelor of Arts in Health and Human Services with a concentration in Community
Health
2012
Completed various duties relative to MSC in the past such as linking/referring to
needed services, scheduling and facilitating ISP meeting, as well providing advocacy
for individuals as needed.
2012
Residential Services
Michelle has worked in the human services field since 1999 in various positions such as
a DSP, Shells Trainer, Residence Manager, Program Coordinator and MSC.
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Jaquann Newton
Community Services for the Developmentally Disabled
452 Delaware Avenue, Buffalo NY 14202
(716) 883-8002 Ext. 437
(716) 332-2195
jnewton@CSDD.net
Bachelor of Arts in Education; Master of Arts in Mental Health Counseling
2012
Prior to working a CSDD, Jaquann worked as an Employment Specialist at Phoenix
Frontier, Inc.
2012
Working with Developmental Disabilities.
Jaquann attended D'Youville College where she graduated with a Bachelor degree in
Education in 2008. After obtaining her Bachelor degree, she attended Medaille College
where she obtained Master of Arts in Mental Health Counseling.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Daniel Barron
Community Services for the Developmentally Disabled
452 Delaware Avenue, Buffalo NY 14202
(716) 883-8002 Ext. 426
(716) 332-2195
dbarrom@CSDD.net
Bachelor degree in Social Work
2012
Shift leader in Residential and worked one-on-one with individuals with disabilities.
2012
Alcohol or Substance Abuse
Six years experience working with the Developmental Disabilities population. Has
experience working in the substance abuse field and has assisted individuals with a
developmental disability attempt sobriety. Believes it is most important to advocate
for the individuals he serves.
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Debra Davies
Community Services for the Developmentally Disabled
452 Delaware Avenue, Buffalo NY 14202
(716) 883-8002 Ext. 415
(716) 883-0783
developmentally disabledavies@CSDD.net
Bachelor of Arts in Sociology
1991
Worked as a Program Aide, Senior Service/Social Worker
1986 and 2006
Debra has a Bachelor of Arts degree in Sociology from D'Youville College. She has
previous experience as a Program Aide, Senior Service/Social Worker.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
Agency:
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Christine Oldfield
Community Services for the Developmentally Disabled
452 Delaware Avenue, Buffalo NY 14202
(716) 883-8002 Ext. 414
(716) 883-0783
coldfield@CSDD.net
Bachelor of Arts in Social Work
2007
Six years at Crisis Services as a Case Manager, also worked two years in Community
Services Habilitation Services Program
2008
Christine has a Bachelor of Art degree in Social Work from Daemen College. Is a service
coordinator in Community Service Parents and Youth Program. Previously worked at
Crisis Services for 6 years as a case Manager, working with victims of domestic violence
and elder abuse and sexual assault. She also worked in Community Services
Habilitation Services Program for two years.
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Christopher Hall
Community Services for the Developmentally Disabled
452 Delaware Avenue, Buffalo NY 14202
(716) 883-8002 Ext. 408
(716) 883-0783
chall@CSDD.net
Master degree in Education
2003
One and a half years as a QA Specialist
2003
Developmentally Disabled Offenders, Mental Health Issues, Residential
Christopher has a Master degree in Education from St. Bonaventure University.
Worked as a QA Specialist for one and a half years. Also worked as an MSC for five
years prior to that.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Kelly Laskowski
Community Services for the Developmentally Disabled
452 Delaware Avenue, Buffalo NY 14202
(716) 883-8002 Ext 439
(716) 883-0783
Klaskowski@CSDD.net
Master of Science in Education
2012
Before becoming an MSC, worked as an MSC assistant for a few months. Previously,
worked with children with developmental disabilities in an inclusive setting.
Works with adults with Developmental Disabilities and Mental Health diagnosis in the
Social/Senior Department.
Kelly has a master of Science in Education from Buffalo State College. She has history
working in inclusion (experience with children with Developmental Disabilities)
classroom for four years.
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Brian Currier
Community Services for the Developmentally Disabled
452 Delaware Avenue, Buffalo NY 14202
(716) 883-8002 Ext. 412
(716) 332-2195
BCurrier@CSDD.net
Bachelor of Science in Sociology
2009
Eight years working with people with Traumatic Brian Injuries, as well as children and
adults with developmental disabilities.
Individuals with developmental disabilities some of which have substance/alcohol
abuse problems, a criminal history and/or challenging behavior.
Brian has a Bachelor of Science degree in Sociology from the University of Buffalo. He
has eight years working with people with Traumatic Brian Injuries, as well as children
and adults with developmental disabilities, in various job roles. He is currently working
as a Medicaid Service Coordinator with the Specialized Case Management Program at
Community Services.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
Agency:
Address:
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Bio:
Kate Steigerwald
Directions in Independent Living
512 West State Street, Olean, NY 14760
ksteigerwald@oleanilc.org
MS Ed in Community Mental Health Counseling and School Counseling
2011
OPWDD Outreach & Information, Eligibility and Transition Programs
Some Spanish
Kate is a graduate of both St. Bonaventure University and Niagara University.
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Bio:
Frank Steffan, Jr.
Directions in Independent Living
512 West State Street, Olean, NY 14760
fsteffenjr@aol.com
MS Ed Exceptional Education
2010
Family & Education Training Trainer, Special Education Teacher, Case Management,
Health Home Care Provider
Some Spanish
Special Education
Frank is a graduate of Buffalo State College.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
Agency:
Address:
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Bio:
Cheryl Best
Epilepsy Association of WNY, Inc.
339 Elmwood Avenue, Buffalo NY 14222
(716) 883-5396
(716) 883-5403
cbest@epilepsywny.org
Master degree in Social Work
Twenty-five years as a social worker and a service coordinator, specializing in services
to children with epilepsy and their families.
Cheryl graduated with a Master degree in Social Work from SUNY Buffalo. She has 25
years experience as a social worker and a service coordinator, specializing in services
to children with epilepsy and their families.
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Bio:
Barbara Brossard
Epilepsy Association of WNY, Inc.
339 Elmwood Avenue, Buffalo NY 14222
(716) 883-5396
(716) 883-5403
bbrossard@epilepsywny.org
Master degree in Rehabilitation Counseling
Over thirty years as a counselor and service coordinator working with individuals with
developmental disabilities.
Barbara has a Master degree in Rehabilitation Counseling from SUNY Buffalo. She has
over 30 years experience as a counselor and service coordinator working with
individuals with developmental disabilities.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
Agency:
Address:
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Bio:
Shayna Donovan
Epilepsy Association of WNY, Inc.
339 Elmwood Avenue, Buffalo NY 14222
(716) 883-5396
(716) 883-5403
sdonovan@epilepsywny.org
Bachelor degree in Psychology
Worked in the human service field for over five years
Shayna has a Bachelor degree in Psychology from SUNY University at Buffalo and has
worked in the human service field for over five years. She has experience working with
dually diagnosed individuals who have a developmental disability and mental health
diagnosis.
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Bio:
Kimberly Gern
Epilepsy-Pralid, Inc.
1650 South Avenue, Suite 300, Rochester NY 14620
kgern@epiny.org
B.A. in Psychology with a Sociology minor
2013
Direct support within field for five years prior to becoming an MSC.
Kimberly is a graduate of SUNY Fredonia with a B.A. Psychology with a Sociology
minor.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Bio:
Maria J. Turco
Epilepsy-Pralid, Inc.
1650 South Avenue, Suite 300, Rochester NY 14620
mturco@epiny.org
Bachelor degree in Social Work, minor in Community Youth Development and
Psychology
2014
Worked as an MSC for Heritage Christian Services; in adevelopmentally disabledition
to working in one of their IRA's, and an afterschool respite program. She has also
worked for Easter Seals, People, Inc., and DePaul Developmental Services as an InHome
American Sign Language
Maria has a Bachelor of Science Degree in Social Work from Nazareth College of
Rochester. Maria's passion for Service Coordination is influenced by her younger
brother - who has Down Syndrome, Autism and Tourette's Syndrome. Maria continues
to be inspired by her brother every day.
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Bio:
Kate Winslow
Epilepsy-Pralid, Inc.
1065 James Street, Suite 200, Syracuse NY 13203
(315) 477-9777
kwinslow@epiny.org
Bachelor of Arts in Psychology
2014
2014
American Sign Language and Spanish, but not fluent
OPWDD/TBI
Kate has a Bachelor of Arts in Psychology from the University of Massachusetts Amherst. She has seven years experience in human services, six in direct care
experience and two as an Assistant Manager of a group home with individuals with
developmental disabilities teaching life skills such as showering, money management,
fire safety and medication administration. Assisted in developing residential goals for
clients pertaining to a person-centered approach.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
Agency:
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Bio:
Heather Seymore
Epilepsy-Pralid, Inc.
1065 James Street, Suite 200, Syracuse NY 13203
(315) 477-9777
hseymore@epiny.org
BA in English, MS in Education
2015
Special Education teacher
2015
Heather was a Special Education teacher for 14 years working with students with
developmental disabilities. Provided transition planning information for high school
seniors and graduates, linking and referring them to agencies that could provide for
them, including ACCES-VR for vocational training, supported employment and
assisted living programs.
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Bio:
Tim Stone
Epilepsy-Pralid, Inc.
1065 James Street, Suite 200, Syracuse NY 13203
(315) 477-9777 Ext. 220
tstone@epiny.org
BS Human Services / Psychology
2006
Worked as an MSC for five years at Arc of Onondagas, and two years as an MSC
Supervisor
OPWDD
Tim attended the Rochester Institute of Technology and graduated with a BS in
Human Services/Psychology. Before working with Epilepsy-Pralid, he worked at the
Arc of Onondagas for five years as an MSC and two years as an MSC Supervisor.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
Agency:
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Bio:
Mandy Young
Epilepsy-Pralid, Inc.
1065 James Street, Suite 200, Syracuse NY 13203
(315) 477-9777
myoung@epiny.org
Bachelor of Science
2011
2006
Mandy is a graduate of Ithaca College with a Bachelor of Science degree. She has
worked as an MSC since 2006.
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Francine Monteleone
Genesee County Chapter NYSARC, Inc.
64 Walnut Street, Batavia NY 14021
(585) 343-1123
fmonteleone@geneseearc.org
Bachelor of Science in Social Work, Paralegal degree
1992
Experience working with Family Services, Foster Care, Adult Protection Services,
Developmentally disabled adults, and Parent Aide Services.
1998
Francine earned a Bachelor of Science degree in Social Work from Brigham Young
University in Provo, Utah. She has previous experience working with Family Services,
Foster Care, Adult Protection Services, developmentally disabled adults and Parent
Aide Services. Francine earned her Paralegal degree from St. John Fisher College in
1990. She began her employment at the Genesee ARC, Elba Day Treatment Center, in
January 1992. At that time, she was hired as a case manager. In September of 1998,
Francine accepted the Community Services Specialist position where she provides
Medicaid Service Coordination to consumers in our Community Services Department.
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Jennifer Sutherland
Genesee County Chapter NYSARC, Inc.
64 Walnut Street, Batavia NY 14021
(585) 343-1123
jsutherland@geneseearc.org
Bachelor degree in Sociology/Anthropology
2014
Probation Officer, Genesee County Probation, MSC at Genesee County ARC (Day
Habilitation Manager/MSC), Sociotherapist for Hillside Children's Center.
Jennifer attended West Virginia University and graduated with a Bachelor degree in
Sociology/Anthropology. She has worked as a Probation Officer at Genesee Probation,
and MSC at Genesee County ARC and a Sociotherapist for Hillside Children's Services.
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Roxanne Monteleone
Genesee County Chapter NYSARC, Inc.
64 Walnut Street, Batavia NY 14021
(585) 343-1123
rmonteleone@geneseearc.org
Applied Associate degree in Human Services; Bachelor of Science in Human Services
2004
Worked with developmentally disabled adults, the geriatric population-both in the
community and nursing homes, and adults with various psychiatric conditions.
2004
Roxanne earned an Applied Associate degree in Human Services from Genesee
Community College. She attended SUNY Brockport for one year of studies in Social
Work and earned her Bachelor of Science degree in Human Services with a minor in
Public Administration from Empire State College. Roxanne has worked with
Developmentally disable adults, the geriatric population-both in the community and
nursing homes, and adults with various psychiatric conditions. Roxanne was hired by
the Genesee ARC in January 2004 as a Community Services Specialist providing
Medicaid Service Coordination to consumers in the Community Services Department.
Roxanne has completed training specific to Autism and assisted to develop a staff
training on Autism for the agency.
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Ardeen Rigerman
Genesee County Chapter NYSARC, Inc.
64 Walnut Street, Batavia NY 14021
(585) 343-1123
arigerman@geneseearc.org
Bachelor of Science in Health Care Administration; Master of Business Administration
in Health Care Management
0
8 year
Dual diagnosed individuals
Coordinator of Community Services
Ardeen Rigerman has a Bachelor of Science degree in Health Care Administration from
SUNY at Brockport and a Master of Business Administration degree in Health Care
Management from The University of Phoenix. She was previously employed by
Genesee County NYSARC for two years in the late 1990's, then rehired in October of
2010. She has eight years experience as an MSC and over three years as a Medicaid
Service Coordinator Supervisor with an agency in Monroe County. Her area of
specialty is dual diagnosed individuals.
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Danielle Wilson
Genesee County Chapter NYSARC, Inc.
64 Walnut Street, Batavia NY 14021
(585) 343-1123
dpinkerton@geneseearc.org
Bachelor in Social Work
2014
Direct Care (ICF/IRA)
Danielle graduated from SUNY Brockport with a Bachelor in Social Work.
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Vanessa Dempsey
Genesee County Chapter NYSARC, Inc.
64 Walnut Street, Batavia NY 14021
(585) 343-1123
vdempsey@geneseearc.org
Associate degree in Human Services; Bachelor degree in Social Work
Worked as a Case Manager in the Day Habilitation program in Elba for five years,
Lifetime Assistance as a Community Living Instructor.
2010
Vanessa graduated from Genesee Community College with a degree in Human Service
in 2002 and a cum Laude degree in Social Work from SUNY Brockport in 2004. She
worked as a Case Manager in the Day Habilitation program in Elba for five years and
started as a Medicaid Service Coordinator in 2010. She also worked at Lifetime
Assistance as a Community Living Instructor.
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Kim Stisser, LMSW
Genesee County Chapter NYSARC, Inc.
64 Walnut Street, Batavia NY 14021
(585) 343-1123
kstisser@geneseearc.org
Director of Community Services
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Colleen Czubinski
Genesee County Chapter NYSARC, Inc.
64 Walnut Street, Batavia NY 14021
(585) 343-1123
cczubinski@geneseearc.org
Bachelor in Community and Human Services
2014
Medical Liaison
Colleen graduated from Empire State College with a Bachelor degree in Community
and Human Services.
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Jessica Solis
Genesee County Chapter NYSARC, Inc.
64 Walnut Street, Batavia NY 14020
(585) 343-1123
jsolis@geneseearc.org
Bachelor of Arts in Psychology
0
Assistant Residential Manager at ARC homes
Jessica has a Bachelor of Arts degree in Psychology from SUNY Brockport.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Tara Lowder
Genesee County Chapter NYSARC, Inc.
64 Walnut Street, Batavia NY 14020
(585) 343-1123
tlowder@geneseearc.org
Bachelor of Science
0
Internships at a preschool for children with developmental disabilities & an acute
psych unit. Direct care and ARM responsibilities at a residential facility.
Psychology
Tara has a Bachelor of Science degree from SUNY Brockport. She has internships at a
preschool for children with developmental disabilities & an acute psych unit. Direct
care and ARM responsibilities at a residential facility.
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Linda Conroy
Genesee County Chapter NYSARC, Inc.
64 Walnut Street, Batavia NY 14020
(585) 343-1123
lconroy@geneseearc.org
Associate degree in Human Services
German
Linda has an Associate degree in Human Services from Genesee Community College.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Kristine Toth
Heritage Centers
2643 Main Street, Buffalo NY 14214
(716) 833-8603
ktoth@heritagecenters.org
Bachelor in Social Work
1998
Comprehensive Medicaid Case Manager, Early Intervention Service Coordinator
Kristine is a graduate of the State University College of NY at Buffalo with a Bachelor
degree in Social Work. She has been with Heritage Centers since 1998.
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Helenna Hoda
Heritage Centers
2643 Main Street, Buffalo NY 14214
(716) 833-8603
hhoda@heritagecenters.org
Bachelor in Human Services
2007
Started off as residential staff, moved up to Assistant Manager, then came on as an
MSC.
Helenna is a graduate of Hilbert College with a Bachelor degree in Human Services.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Sean Huels
Heritage Centers
2643 Main Street, Buffalo NY 14214
(716) 833-8603
shuels@heritagecenters.org
Bachelor of Arts in Health & Human Services
2008
Residential Habilitation Manager
Sean is a graduate of the University at Buffalo with a Bachelor of Arts degree in Health
and Human Services.
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Ann Pach-McCartney
Heritage Centers
2643 Main Street, Buffalo NY 14214
(716) 833-8603
apachmccartney@heritagecenters.org
Bachelor of Arts - Sociology
2004
Residential Habilitation Manager
Ann has a Bachelor of Arts degree in Sociology from the State University of New York
at Buffalo.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Tricia Saucier
Heritage Centers
2643 Main Street, Buffalo NY 14214
(716) 833-8603
tsaucier@heritagecenters.org
Masters of Science - Social & Community Services, Bachelor of Science - Child & Family
Studies
2015
Support Employment, Family Specialist and Community Liaison
Mental Health - very interested in any type of research that pertains to mental health
and advocacy.
Tricia is a graduate of SUNY Plattsburgh with a Bachelor of Science degree and from
Capella University with a Master of Science.
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Molly Webber
Heritage Centers
2643 Main Street, Buffalo NY 14214
(716) 833-8603
mwebber@heritagecenters.org
BA in Early Childhood/Childhood Education
2014
Worked for seven years in a residential group home.
Molly is a graduate of Buffalo State College with a Bachelor of Arts degree in Early
Childhood/Childhood Education.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Sandra Mihallofski
Heritage Centers
2643 Main Street, Buffalo NY 14214
(716) 833-8603
smihallofski@heritagecenters.org
Master degree in Counselor Education and Bachelor degree in Psychology
2011
Direct Support with persons with developmental disabilities.
Counseling, Psychology
Sandra is a graduate of both Canisius College and Hilbert College.
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Charlotte Brummel
Heritage Centers
2643 Main Street, Buffalo NY 14214
(716) 833-8603
cbrummel@heritagecenters.org
BA in Elementary Education
2010
Assistant Residential Habilitation Manager
Charlotte is a graduate of SUNY Fredonia with a Bachelor of Arts degree in Elementary
Education.
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Sue Ellen Lynch
Heritage Centers
2643 Main Street, Buffalo NY 14214
(716) 833-8603
slynch@heritagecenters.org
MS Ed, School Counseling
2014
Crisis Counselor and School Counselor
Sue Ellen is a graduate of Huter College in New York City.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Erin Pendleton
Heritage Centers
2643 Main Street, Buffalo NY 14214
(716) 833-8603
ependleton@heritagecenters.org
Master of Social Work
2014
French, Mauritanian Arabic
Paralegal, Community Development
Erin is a graduate of the University of Buffalo with a Master of Social Work.
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Michael Sagnibene
Heritage Centers- Erie Arc
2643 Main Street, Buffalo NY 14214
(716) 833-8603
Msagnibene@heritagecenters.org
Director of Individual & Community Support Services
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Katherine Anderson
Heritage Centers- Erie Arc
2643 Main Street, Buffalo NY 14214
(716) 833-8603
kanderson@heritagecenters.org
Master degree in Special Education
Worked at a Day Habilitation in Tonawanda with adults who had various types of
developmental disabilities.
Katie has her Master degree in Special Education from Medaille College. Before
becoming a Medicaid Service Coordinator, she worked at a Day Habilitation in
Tonawanda. Katie worked there for over three years with adults who had various types
of developmental disabilities. As a Medicaid Service Coordinator, Katie prides herself
on getting to know her individuals and their families to help them in the best way
possible.
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Jennifer Austin
Heritage Centers- Erie Arc
2643 Main Street, Buffalo NY 14214
(716) 833-8603
jaustin@heritagecenters.org
Jennifer has a Bachelor degree in Psychology from the Massachusetts College of
Liberal Arts. She has been in the human services field since 2002. She strives to provide
the support and services her individuals need to achieve their goals.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Trevor Besaw
Heritage Centers- Erie Arc
2643 Main Street, Buffalo NY 14214
(716) 833-8603
Tbesaw@heritagecenters.org
Bachelor degree in Psychology
Residential Habilitation Trainer and a Mental Health Counselor.
Trevor has a Bachelor degree in Psychology from SUNY Fredonia. He is a service
coordinator and has a previous experience as a Residential Habilitation Trainer and a
Mental Health Counselor. His caseload varies in age from children to older adults and
he has experience with both age groups.
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Allegria Bobo
Heritage Centers- Erie Arc
2643 Main Street, Buffalo NY 14214
(716) 833-8603
abobo@heritagecenters.org
Master degree in Social Work
Been working with individuals with disabilities for over 15 years
Allegria has a Master degree in Social Work from SUNY Buffalo. She has been working
with individuals with disabilities for over 15 years. Her experience crosses many
boundaries and she is sensitive to the individuals she serves. Allegria is a caring and
genuine person.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Bobbiann Brown
Heritage Centers- Erie Arc
2643 Main Street, Buffalo NY 14214
(716) 833-8601
bbrown@heritagecenters.org
Bachelor of Science
2004
Substitute Teacher and a Hospital Social Worker
2004
Bobbiann has a Bachelor of Science from SUNY Cortland. She has been a Service
Coordinator since 2004. Bobbiann's previous experience includes work as a substitute
teacher and a hospital social worker. She is motivated, energetic and caring.
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Kathleen Brown
Heritage Centers- Erie Arc
2643 Main Street, Buffalo NY 14214
(716) 833-8603
Kbrown@heritagecenters.org
Bachelor of Science in Family Relations and Human Development
1997
CMCM at Heritage Centers
Early Intervention - working with children (0-3) and their families
Kathy has a Bachelor of Science degree in Family Relations and Human Development
from Ohio State University. She is a Service Coordinator working primarily in Early
Intervention (children 0-3 years old). She has experience working with individuals of all
ages and functioning levels. She also has residential experience. Kathy's specialty area
is working with children and their families.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Lisa Burgio
Heritage Centers- Erie Arc
2643 Main Street, Buffalo NY 14214
(716) 833-8603
Lburgio@heritagecenters.org
Bachelor of Arts in Psychology
2004
Hopevale, Social Worker
Enjoys working with school age children
Lisa has a Bachelor of Arts degree in Psychology from Hilbert College. She provides
Medicaid Service Coordination to children and adults with developmental disabilities.
She is a caring, outgoing individual who strives to provide the best possible supports
and services for individuals with developmental disabilities as well as their families.
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Jennifer Bush
Heritage Centers- Erie Arc
2643 Main Street, Buffalo NY 14214
(716) 833-8603
jbush@heritagecenters.org
Master degree in Mental Health Counseling
2009
Jennifer has her Master degree in Mental Health Counseling from St. Bonaventure
University. She has many years of experience working in the human services field.
Jennifer is passionate the people she works with.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Jeanne Dyckman
Heritage Centers- Erie Arc
2643 Main Street, Buffalo NY 14214
(716) 833-8603
Jdyckman@heritagecenters.org
Bachelor degree in Psychology
Human Service field since 1997
2004
Jeanne has a Bachelor degree in Psychology. She has been working as a service
coordinator since 2004 and has been in the human service field since 1997. Jeanne is
an excellent advocate and is very knowledgeable about available services in the
community. She is kind pleasant and professional.
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Kathy Foreman
Heritage Centers- Erie Arc
2643 Main Street, Buffalo NY 14214
(716) 833-8603
Kforeman@heritagecenters.org
Bachelor of Arts in Human Services
Day treatment setting as a developmental specialist, worked with the
Developmentally disabled population since 1994
9+ years
Kathy has Bachelor of Arts degree in Human Services with over nine years experience
in service coordination. She has experience working in a day treatment setting as a
developmental specialist. She has worked with the Developmentally disabled
population since 1994. Kathy is caring and a strong advocate for individual needs.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Raegan Johnson
Heritage Centers- Erie Arc
2643 Main Street, Buffalo NY 14214
(716) 833-8603
(716) 833-8622
Rjohnson@heritagecenters.org
Bachelor of Arts degree in Psychology; Master degree in School and Agency
Counseling
2008
Vocational Counselor at Autistic Services Inc. for two years
Raegan has a Bachelor of Arts degree in Psychology from Buffalo State College as well
as a Master degree in School and Agency Counseling from Canisius College. She did
her practicum experiences in Hamburg High School, Akron Elementary and Stanley G.
Falk schools. Before coming to Heritage Centers, she worked as a Vocational Counselor
at Autistic Services Inc. for two years. She was an MSC for five years prior to becoming
a supervisor.
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Bernadette Knighton
Heritage Centers- Erie Arc
2643 Main Street, Buffalo NY 14214
(716) 833-8603
Bknighton@heritagecenters.org
Bachelor of Arts in Psychology and Human Service
2006
Supported Employment Program Manager, Group Home Staff, Substitute Teacher at
Cantalician Center
Early Intervention
Bernadette is an Early Intervention and Medicaid Service Coordinator Supervisor with
a Bachelor of Arts degree from SUNY Buffalo in Psychology and Human Services with a
concentration in Early Childhood Education. She has worked with Developmentally
disabled individuals since 1999. Her diverse history in the human services field
includes Medicaid Service Coordination, Supported Employment Program Manager,
job coach, residential staff and substitute teacher for a center based school. Recent
owner and operator of a daycare center for six years.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Dawn Madar-Kelleher
Heritage Centers- Erie Arc
2643 Main Street, Buffalo NY 14214
(716) 833-8603
(716) 833-8622
Dmadarkelleher@heritagecenters.org
Bachelor of Arts in Sociology
2003
Preventive Worker at Friendship House, Child Care Worker (floater) at Hopevale
2003
She enjoys researching different programs that may make a difference in people's
lives.
Dawn has a Bachelor of Arts degree in Sociology from SUNY Fredonia. She is a
Medicaid Service Coordinator who works with Developmentally disabled children and
adults. She is an empathetic, hard working, outgoing individual who strives to provide
all the services her family's request.
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Dawn Roberts
Heritage Centers- Erie Arc
2643 Main Street, Buffalo NY 14214
(716) 833-8603
Droberts@heritagecenters.org
Bachelor of Science in Human Services
Worked with individuals in recreation, residential, special education, vocational and
community service settings
Dawn has a Bachelor of Science degree in Human Services from Empire State College.
She has been working in the human services field since 1980. She worked with
individuals in recreation, residential, special education, vocational and community
service settings. She is a strong advocate and is committed to providing quality
services to the individuals she works with. Dawn is compassionate and is dedicated to
the families she serves.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Bio:
Tammie Rovnak
Heritage Centers- Erie Arc
2643 Main Street, Buffalo NY 14214
(716) 833-8603
Trovnak@heritagecenters.org
Associate degree in Criminal Justice; Bachelor degree in Sociology
Human service field since 1993
Tamie has a Bachelor degree in Sociology and an Associate degree in Criminal Justice.
She has worked in the human service field since 1993 with a background working with
at-risk youth.
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Nancy Seaton
Heritage Centers- Erie Arc
2643 Main Street, Buffalo NY 14214
(716) 833-8603
Nseaton@heritagecenters.org
Bachelor degree in Social Work
In homes as an aide and in nursing homes as a practical nurse
Nancy has a Bachelor degree in Social Work. She has worked in homes as an aide, in
nursing homes as a practical nurse, and enjoys working with families and individuals
to obtain services to meet their needs.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Andrea Zielinski
Heritage Centers- Erie Arc
2643 Main Street, Buffalo NY 14214
(716) 833-8603
Azielinski@heritagecenters.org
Bachelor degree in Human Services
2005
Baker Victory, Case Worker Assistant in Preventatives Services
2005
Andrea has a Bachelor degree in Human Services from Hilbert College. She has been
an MSC since April 2005. She also has three years of experience working with
individuals with emotional or behavioral disturbances and mental health disorders.
Andrea enjoys working with people and having the opportunity to help them to lead
happier lives.
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Heather Byrnes
Heritage Centers- Erie Arc
2643 Main Street, Buffalo NY 14214
(716) 833-8603
hbyrnes@heritagecenters.org
Bachelor of Arts in Psychology
2011
Trained ABA therapist for children with Autism for over four years. Two years as a
support worker for adults with developmental disabilities in group residential settings.
Three years in therapeutic group work for children with Autism.
September 2011
Fluent in French
Autism Spectrum Disorder
Heather earned her Bachelor of Arts degree in Psychology with a Minor in Classical
Studies from Laurentian University. She was hired as an MSC at Heritage Centers in
September 2011. She works extremely well with families and children diagnosed on
the Autism Spectrum. Heather is very resourceful and eager to promptly assist
individuals to obtain every service needed or desired.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Shirli A. Turner
Heritage Centers- Erie Arc
2643 Main Street, Buffalo NY 14214
(716) 833-8603
sturner@heritagecenters.org
Bachelor of Arts in Psychology
1986
Worked in the human service field since 1986 in both direct service positions in
residential settings as well as management and supervisory roles in residential, day
programs, and MSC.
22 years of Supervision and Management in Residential, Day Service, and Medicaid
Service Coordinator combined
Shirli earned her Bachelor of Arts degree in Psychology from Canisius College. She has
worked in the Human Service field for over 26 years in both direct service positions in
residential settings as well as management and Supervisory roles in residential, day
programs, and MSC. She remains actively involved in all aspects of the OPWDD service
delivery system at Heritage Centers and has participated in the development and
implementation of many Heritage Centers' policies and procedures throughout the
years.
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Chauntel Scott
Heritage Centers- Erie Arc
2643 Main Street, Buffalo NY 14214
(716) 833-8603
cscott@heritagecenters.org
Bachelor of Arts in Sociology
2010
Chauntel has previously worked as a Youth Counselor and as a Residential Habilitation
Specialist serving the developmentally disabled.
Developmentally disabled population
Chauntel earned her Bachelor of Arts degree in Sociology from State University of New
York at Buffalo. She has worked as a Youth Counselor and worked with the
developmental disabled population. Chauntel also works as a Mental Health Specialist
with children.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Sarah Higgins
Heritage Centers- Erie Arc
2643 Main Street, Buffalo NY 14214
(716) 833-8603
(716) 833-8622
shiggins@heritagecenters.org
Bachelor of Science in Social Work
2012
Worked as a Direct Care Worker for Children with Severe Emotional Disturbances.
2012
Sarah has a Bachelor of Science degree in Social Work from Buffalo State College.
Sarah was hired as an MSC at Heritage Centers in January 2012. Sarah works hard to
assists individuals to obtain needed services.
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Cielito Garcia
Heritage Centers- Erie Arc
2643 Main Street, Buffalo NY 14214
(716) 833-8603
(716) 833-8622
cgarcia@heritagecenters.org
Mental Health Alcohol Counseling Associates in Science
2013
Case Manager, Group Homes, Care & pre-entry Coordinator
Spanish
Care coordinator, Pre-entry Coordinator, Case Manager, Rebase Prevention Specialists,
Mental Health Specialist, Bilingual Counselor
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Jeffery Knab
Heritage Centers- Erie Arc
2643 Main Street, Buffalo NY 14214
(716) 833-8603
(716) 833-8622
jknab@heritagecenters.org
Bachelor of Arts in Psychology and Sociology
2008
Two years as an employment specialist; One and a half as an community based
supervisor
2012
Working with intellectually disabled & developmentally disabled individuals
Graduated from University at Buffalo in 2008. Began working at Heritage Centers in
the fall of 2008 as a Community Based Supervisor, then as a Employment Specialist
until being hired as a MSC in May of 2012.
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Andrea Larson
Heritage Centers- Erie Arc
2643 Main Street, Buffalo NY 14214
(716) 833-8603
(716) 833-8622
alarson@heritagecenters.org
Bachelor of Arts in Sociology, and Family, Food and Nutritional Studies
0
Day Habilitation & SEMP
American Sign Language
Andrea is a graduate of Kent State University. She is also a Dance and Zumba
Instructor at Moving Miracles.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Katie Ruppert
Heritage Centers- Erie Arc
2643 Main Street, Buffalo NY 14214
(716) 833-8603 Ext. 2265
(716) 833-8622
kruppert@heritagecenters.org
Buffalo State for both degrees, Bachelor degree in Education and Special Education;
Master degree in Special Education
2006
Worked as an After School Program Lead for YMCA, Special Educational
Teacher/Floater for Heritage Center
Basic Spanish
Special Education (1-6)/Early Education (0-2)
Bachelor degree in Education and Special Education; Master degree in Special
Education
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Amy Rzadkiewicz
Heritage Centers- Erie Arc
2643 Main Street, Buffalo NY 14214
(716) 833-8603 Ext. 2225
(716) 833-8622
arzadkiewicz@heritagecenters.org
Bachelor of Arts in Psychology from SUNY Fredonia
2009
Two years as Residential Habilitation Manager for Heritage Centers. Three years as
Team Leader at People Inc.
2014
Residential Service
Bachelor of Arts in Psychology, ten years experience in Residential Human Services
fields.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Sarah Salzbach
Heritage Centers- Erie Arc
2643 Main Street, Buffalo NY 14214
(716) 833-8603
(716) 833-8622
ssalzbach@heritagecenters.org
Bachelor of Arts in Psychology, Minor in Hispanic Studies; Rehabilitation Counseling
M.S.; Certified Rehabilitation Counselor
0
Restoration Society - Intern; Epilepsy Assoc. of WNY - Intern; Heritage Centers Employment Specialist
Turkish (Intermediate) Spanish (Intermediate)
Heritage Centers - Employment Specialist (February 2012 - May 2013); Heritage
Centers - MSC (May 2013 - Present)
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Theresa Veprek
Heritage Centers- Erie Arc
2643 Main Street, Buffalo NY 14214
(716) 833-8603
(716) 833-8622
Tveprek@heritagecenters.org
Bachelor of Science in Elementary Education; Master of Science in Education
Classroom teacher experience for regular and special needs students in both urban
and rural settings
Educational Advocacy
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Casey Jasen
Heritage Centers- Erie Arc
2643 Main Street, Buffalo NY 14214
(716) 833-8603
(716) 833-8622
cjasen@heritagecenters.org
Bachelor of Arts and Science from State University of New York at Oswego with
concentration in Sociology
2010
Job Coach - September 2010 to January 2012 (HC); Direct Support Professional Autism
services - May 2009 to September 2010
January 2012 to present
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Jacqueline Allen
Heritage Centers- Erie Arc
2643 Main Street, Buffalo NY 14214
(716) 833-8603 Ext. 2353
(716) 883-8622
jallen@heritagecenters.org
Degree in Early Exceptional Education; Master degree from Buffalo State College
2010
Employment at Town of Hamburg helping residents; background working with Early
Childhood Special Education; student at HEP (Heritage Education Program);
experience & knowledge gained from college at Buffalo State.
2013
Buffalo State College for Education. Background at Town of Hamburg, Town Clerk's
Office working with public answering questions. Employed by Heritage Education
Program 2.5 years as a Special Education teacher/substitute/1:1 aide.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
Agency:
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Mohamed Ango
Heritage Centers- Erie Arc
2643 Main Street, Buffalo NY 14214
(716) 833-8603
(716) 833-8622
mango@heritagecenters.org
Bachelor of Arts in Psychology
0
Community Based Supervisor
Community Linkage
Name:
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Shalina Bailey
Heritage Centers- Erie Arc
2643 Main Street, Buffalo NY 14214
sbailey@heritagecenters.org
Bachelor of Science in Social Work (2010); Associates in Liberal Arts and Science in
Social Science (2008); Human Services Certificate (2008)
2008
Began working in the human services field as a Residential Habilitation Trainer in the
residential homes at Heritage Centers in November 2008 until May 2013. She worked
as a CASE Manager for Matt Urban Centers Senior Services Department from
September 201
2013
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
Agency:
Address:
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Fax:
Email:
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Amy Bujnicki
Heritage Centers- Erie Arc
2643 Main Street, Buffalo NY 14214
(716) 833-8603
(716) 833-8622
abujnicki@heritagecenters.org
Associate of Science Liberal Arts and Social Science; Bachelor of Social Science in Social
Work
2013
Internship with CPS; 10+ years experience working with chronically neglecting families
to ensure a safe and stable environment for children.
Sarcasm
Child Welfare
ECC - Associates in Liberal Art and Social Science (2 year degree). Buffalo State College
- Bachelor of Science in Social Work.
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Stacey Davis
Heritage Centers- Erie Arc
2643 Main Street, Buffalo NY 14214
(716) 833-8603 Ext. 2276
(716) 833-8622
sdavis@heritagecenters.org
Bachelor degree Secondary Education; Master degree Special Education
2013
Special Education Teacher - four years; Employment Specialists - one year
2014
Employment Services and School Advocacy
Stacey spent four years teaching in a self contained 15-1 classroom. She worked with
middle school age children of varying abilities. Stacey is familiar with the Special
Education process and also spent one year as an Employment Specialist where she
assisted adults with disabilities in finding and keeping employment.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
Agency:
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Amanda Feldman
Heritage Centers- Erie Arc
2643 Main Street, Buffalo NY 14214
(716) 833-8603
(716) 833-8622
afeldman@heritagecenters.org
Bachelor of Science in Social Work; Master degree in Higher Education Administration
2013
Experience working in pre-natal programs for low income households, worked with
children with disabilities
Worked in Career Counseling, Admissions, Higher Education, and Mentoring
Education
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Tricia Johnston
Heritage Centers- Erie Arc
2643 Main Street, Buffalo NY 14214
(716) 833-8603
(716) 833-8622
tjohnston@heritagecenters.org
M.S. Ed in Special Education, Birth to 21 years
0
Pre-School Integration Teacher - provided special education itinerant services in Erie
and Niagara Counties, provided Early Intervention Services in Erie and Niagara
Counties, Core Evaluations for Early Interventions and CPSE Evaluations.
Coordinated/dire
1 year
Early Intervention, Special Education
Master of Education in Special Education, Buffalo Hearing and Speech, Heritage
Center, Aspire, and Children's Creative Therapies
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Amanda Krajewski
Heritage Centers- Erie Arc
2643 Main Street, Buffalo NY 14214
(716) 833-8603
(716) 833-8622
akrajewski@heritagcenters.org
Bachelor of Arts in Human Services/Counseling
2013
Teacher at Head Start, BOCES (8:11); Skill Builder (emotionally disturbed children) and
Day Habilitation Specialist at Heritage Centers Tonawanda site.
Bachelor of Arts from Hilbert College. BOCES (school) 8:1:1 class, Rehabilitation Center
- Skill Builder; Teacher at Project Head Start.
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Justin Grote
Heritage Centers- Erie Arc
2643 Main Street, Buffalo NY 14214
(716) 833-8603 Ext. 2269
(716) 833-8622
jgrote@heritagecenters.org
Bachelor of Arts in Psychology from University at Buffalo; Associate of Science in
Communication/Media Arts from Erie Community College
2014
Four years of experience working with Developmentally disabled adults in a day
program as an Educational Assistant for Heritage Christian Services.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
Agency:
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Elizabeth Sheedy
Heritage Centers- Erie Arc
2643 Main Street, Buffalo NY 14214
(716) 833-8603
(716) 833-8622
Esheedy@heritagcenters.org
Bachelor degree in Social Work
0
Residential Group Home Manager
Residential
Seven years experience working in residential as Direct Care and Residential Manager.
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Danielle L. Wiker
Heritage Christian Services
3790 Commerce Court, Suite 800, North Tonawanda NY 14120
(716) 743-2020
dwiker@heritagechristianservices.org
Bachelor degree in Interdisciplinary Studies of the Social Sciences: Community and
Mental Health from SUNY University at Buffalo.
2014
2011
Danielle enjoys learning foreign languages and has studied Spanish, Polish and
Russian. Danielle also learned some American Sign Language over the years from
people that she has supported.
Danielle started in human services as a Recreational Assistant in a local nursing home
where she worked for three years. She then interned and also worked per diem as a
Social Worker at different Elderwood Nursing Homes while in college. Upon
graduation from UB, Danielle worked at Niagara Cerebral Palsy for two years as a
Developmental Assistant for the Prevocational, Day Habilitation and LEEP Programs at
the CVRC II location. Danielle then moved on to Opportunities Unlimited where she
worked for two years as a Residential House Manager and as a Medicaid Service
Coordinator.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
Agency:
Address:
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Bio:
Megan Schumacher
Heritage Christian Services
3790 Commerce Court, Suite 800, North Tonawanda NY 14120
(716) 743-2020
mschumacher@heritagechristianservices.org
Bachelor degree in Human Services from SUNY Oswego
2012
Previous to becoming an MSC, Megan supported individuals in a day habilitation
program.
Growing up with a brother with a developmental disabilityMegan learned the
challenges that many families face when advocating for their loved ones. Her personal
experiences have helped her to be a strong advocate for others.
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Mary Pagano
Heritage Christian Services
3790 Commerce Court, Suite 800, North Tonawanda NY 14120
(716) 743-2020
mpagano@heritagechristianservices.org
Bachelor of Arts in History; Master degree in Radio/TV/Film and Gender Studies
2009
Family members with developmental disabilities, volunteered in opportunities that
involved people with developmental disabilities.
3 years
Fostering relationships and facilitating communication among individuals, family
members, and service providers; relentless advocacy, simply getting people and their
families the services that they need as efficiently as possible.
Mary earned her Bachelor of Arts degree in History from University of Rochester, her
Master degree in Radio/TV/Film and Gender Studies from Northwestern University.
Although her university degrees are not in Human Services, she took extensive
coursework at the undergraduate and graduate level in Psychology, which has been
very helpful to me since coming into this field. She enjoys working as an MSC and
making a difference in the lives of others.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
Agency:
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Year Started as MSC:
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Bio:
Jessica Scharlau
Heritage Christian Services
3790 Commerce Court, Suite 800, North Tonawanda NY 14120
(716) 743-2020
jscharlau@heritagechristianservices.org
Bachelor of Arts in Psychology; Master degree in Counseling and Human Service
2012
Jessica earned her Master degree in Counseling and Human Service from Canisius
College, and her Bachelor of Arts degree in Psychology from Canisius College. In
adevelopmentally disabledition to providing Medical Service Coordination, Jessica
assists individuals with obtaining eligibility for OPWDD services. She also provides
service coordination through the Nursing Home Transition and Diversion waiver, in
order to assist individuals with remaining in their own home rather than having to
reside in a nursing home.
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Susan Sprague
Heritage Christian Services
3790 Commerce Court, Suite 800, North Tonawanda NY 14120
(716) 743-2020
ssprague@heritagechristianservices.org
Bachelor degree in Elementary Education and a Master degree in Literacy
2013
Sue worked as an employment specialist at Heritage Christian Services.
Sue taught in both the undergraduate and graduate programs in the School of
Education at Medaille College. She also was the Academic Coordinator at The Gersch
Experience, where she assisted young adults diagnosed with Asperger's who were
pursuing a college education.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
Agency:
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Jessica Gibbs
Heritage Christian Services
3790 Commerce Court, Suite 800, North Tonawanda NY 14120
(716) 743-2020
jgibbs@heritagechristianservices.org
BS Psychology
2004
Jessica graduated SUNY Brockport with a BS in Psychology. Prior to working as an
MSC at Heritage Christian Services, she was a Residential Manager and direct care and
medical liaison at an IRA.
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Bio:
Sarah Vandenberg
Heritage Christian Services
3790 Commerce Court, Suite 800, North Tonawanda NY 14120
(716) 743-2020
svandenberg@heritagechristianservices.org
Bachelor degree in Elementary Special Education with a concentration in
Communications
2005
Worked as a Care Coordinator in Alaska.
Sarah went to Keuka College and graduated with a Bachelor degree in Elementary
Education with a concentration in Communications. She has worked and volunteered
in several settings with children with special needs. She also teaches
Infant/Child/Adult CPR/FA/AED. She has been in challenging situations where she has
needed to make quick decisions for what was best for individuals. She enjoys working
with people and making a difference in their lives.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
Agency:
Address:
Phone:
Fax:
Email:
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Bio:
Kelly Barten
Heritage Christian Services
3790 Commerce Court, Suite 800, North Tonawanda NY 14120
(716) 743-2020
kbarten@heritagechristianservices.org
Bachelor degree in Elementary Education with a concentration in English/Master
degree in Exceptional Education
2014
Worked with children with disabilities for over three years.
English, Elementary and Special Education
Kelly has a Bachelor degree in Elementary Education from Buffalo State College.
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Bio:
Roseann Parisi
Heritage Christian Services
3790 Commerce Court, Suite 800, North Tonawanda NY 14120
(716) 743-2020
rparisi@heritagechristianservices.org
Bachelor of Science in Education
2009
Worked as an MSC with both Community Services for the Developmentally Disabled
and Heritage Centers.
Roseann has a Bachelor of Science degree in Education from Buffalo State College.
Previously she has worked as a Special Education Teacher and a COTA in Mental
Health. She enjoys working with the exceptional individuals that she serves.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
Agency:
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Email:
Education Degree:
Year Started @ Agency:
Prior MSC Experience:
Year Started as MSC:
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Additional Info:
Bio:
Amy Gogel
Heritage Christian Services
3790 Commerce Court, Suite 800, North Tonawanda NY 14120
(716) 743-2020
agogel@heritagechristianservices.org
BA in Psychology and Master degree in Rehabilitation Counseling
2009
Amy was the Supervising Counselor in an agency that provided residential services to
individuals who needed support to live in the community.
Amy has a Master degree in Rehabilitation Counseling from State University of New
York at Buffalo. In adevelopmentally disabledition to overseeing the MSC Department
at Heritage Christian Services, Amy assists individuals with obtaining eligibility for
OPWDD services.
Name:
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Bio:
Carol Warner
Heritage Christian Services
3790 Commerce Court, Suite 800, North Tonawanda NY 14120
(716) 743-2020
cwarner@heritagechristianservices.org
0
Community Habilitation staff at Heritage Christian Services
Carol enjoys helping individuals achieve as much independence as possible.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
Agency:
Address:
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Education Degree:
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Prior MSC Experience:
Year Started as MSC:
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Additional Info:
Bio:
Audra DelPriore
Hillside Children's Center
50 Batavia City Centre, Batavia, NY 14020
adelprio@hillside.com
Bachelor degree in Psychology
2009
Direct Care in an IRA setting.
Dual Diagnosed Youth
Audra has a Bachelor degree in Psychology from the University at Buffalo and has
been working at Hillside Children's Center since 2009.
Name:
Agency:
Address:
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Education Degree:
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Prior MSC Experience:
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Additional Info:
Bio:
Jennifer Servinowski
Hillside Children's Center
131 Orchard Park Road, West Seneca NY 14224
(716) 848-6439
(716) 848-6242
jservino@hillside.com
Bachelor degree in Psychology
2002
MSC at Catholic Charities in Rochester, NY and MSC at Learning Disabilities Association
in Buffalo.
13 years
Dual Diagnosed Youth
Jennifer has a Bachelor of Science in Human Services from Medaille College and has
been in this field since 1994.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
Agency:
Address:
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Email:
Education Degree:
Year Started @ Agency:
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Bio:
Ada Torres
Learning Disabilities Association of Western New York
2555 Elmwood Avenue, Kenmore NY 14217
(716) 874-7200
(716) 874-7205
atorres@ldaofwny.org
Bachelor degree in Social Work
0
Over three years of Crisis Case Management
Spanish
Ada graduated from Buffalo State College with a BSW. She has been with the Learning
Disabilities Association for four years and has had over three years of Crisis Case
Management.
Name:
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Bio:
Terry Breen
Learning Disabilities Association of Western New York
2555 Elmwood Avenue, Kenmore NY 14217
(716) 874-7200
(716) 874-7205
tbreen@ldaofwny.org
Bachelor degree in Social Work
0
Four years in Service Coordination
Aging, mental health, substance and alcohol abuse
Terry has a Bachelor degree in Social Work from Buffalo State College and has worked
at the Learning Disabilities Association for three years. She has over four years as a
Service Coordination prior to coming to LDA. Her areas of specialty are aging, mental
health and substance and alcohol abuse.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
Agency:
Address:
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Education Degree:
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Prior MSC Experience:
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Bio:
Richard Cathcart
Learning Disabilities Association of Western New York
2555 Elmwood Avenue, Kenmore NY 14217
(716) 874-7200
(716) 874-7205
rcathcart@ldaofwny.org
Bachelor of Arts
0
Residential Aide, Job Coach and Direct Support Professional
Richard came to LDA with a Bachelor of Arts degree from Buffalo State College. He has
been with the agency for 17 years, and has worked as a residential aide, job coach and
direct support professional.
Name:
Agency:
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Bio:
Jennifer Steimer
Learning Disabilities Association of Western New York
2555 Elmwood Avenue, Kenmore NY 14217
(716) 874-7200
(716) 874-7205
jsteimer@ldaofwny.org
Bachelor of Science in Social Work
2000
Experience in recreation and residential staff.
Jennifer graduated from Keuka College with a Bachelor of Science degree in Social
Work. She has had experience in recreation and residential staff, and has been with
Learning Disabilities Association since 2000.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
Agency:
Address:
Phone:
Fax:
Email:
Education Degree:
Year Started @ Agency:
Prior MSC Experience:
Year Started as MSC:
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Bio:
Carol Pearce
Learning Disabilities Association of Western New York
2555 Elmwood Avenue, Kenmore NY 14217
(716) 874-7200
(716) 874-7205
cpearce@ldaofwny.org
Bachelor degree in Social Work
0
Experience with educational advocacy and job coaching, and is a parent of a child with
special needs.
Carol has a Bachelor degree in Social Work from Niagara University and has been with
Learning Disabilities Association for over 16 years. She has had experience with
educational advocacy and job coaching, and is a parent of a child with special needs.
Name:
Agency:
Address:
Phone:
Fax:
Email:
Education Degree:
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Prior MSC Experience:
Year Started as MSC:
Other Languages:
Specialty Area:
Additional Info:
Bio:
Sherry Evans
Learning Disabilities Association of Western New York
2555 Elmwood Avenue, Kenmore NY 14217
(716) 874-7200
(716) 874-7205
sevans@ldaofwny.org
C.O.T.A
0
Job Coach and in Occupational Therapy
Sherry has her C.O.T.A. from Erie Community College and has been with the agency for
over 11 years. She has experience as a job coach and in Occupational Therapy.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
Agency:
Address:
Phone:
Fax:
Email:
Education Degree:
Year Started @ Agency:
Prior MSC Experience:
Year Started as MSC:
Other Languages:
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Additional Info:
Bio:
Melanie Volker
Learning Disabilities Association of Western New York
2555 Elmwood Avenue, Kenmore NY 14217
(716) 874-7200
(716) 874-7205
mvolker@ldaofwny.org
Bachelor of Science in Social Work
2000
Prior experience in the Mental Health field.
Mental Health
Melanie graduated from Buffalo State College with a Bachelor of Science degree in
Social Work. She has been with Learning Disabilities Association of Western New York
since 2000 and is a Senior Service Coordinator. She has prior experience in the Mental
Health field.
Name:
Agency:
Address:
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Email:
Education Degree:
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Bio:
Tiffany Lang
Learning Disabilities Association of Western New York
One Park Place, Ste. 248, Fredonia NY 14063
(716) 679-1601
tlang@ldaofwny.org
Bachelor of Science
0
Experience in Educational Advocacy and as a Job Coach.
Tiffany has a Bachelor of Science degree from Kent State. She has worked for Learning
Disabilities Association for over ten years, and has experience in Educational Advocacy
and as a Job Coach.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
Agency:
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Fax:
Email:
Education Degree:
Year Started @ Agency:
Prior MSC Experience:
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Other Languages:
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Bio:
Melanie Graves
Learning Disabilities Association of Western New York
One Park Place, Ste. 248, Fredonia NY 14063
(716) 679-1601
mgraves@ldaofwny.org
Bachelor of Science in Community and Human Services
0
Has been a Residential Aide and Res and Day Habilitation Medical Aide.
Melanie has a Bachelor of Science degree in Community & Human Services. She
attended Empire State College and Jamestown Community College. She has been a
Residential Aide and Res and Day Habilitation Med. Aide. Melanie has been with
Learning Disabilities Association for over eight years.
Name:
Agency:
Address:
Phone:
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Email:
Education Degree:
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Prior MSC Experience:
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Additional Info:
Bio:
Jubal Myer
Link Service Coordination, Inc.
1408 Sweet Home Road, Suite 5, Amherst NY 14228
(716) 601-5406
(716) 688-5077
jmyer@linkservicecoordination.org
MTS, B.A.
20100
Nine years as an MSC prior to Link, Inc., three as a supervisor. Spent thirteen years in
residential and twelve years professional church work.
2010
Providing objective and quality service coordination, overseeing the agency,
supervising two supervisors and eleven other service coordinators, working for the
best outcomes for the individuals we serve, and treating our employees with respect.
Jubal Myer is the CEO, President, and Founder of Link Service Coordination, Western
New York's first by-design service coordination agency. As of April 2014, the following
people serve as service coordinators with Link, Inc.: Sandra Aselin, MSC Supervisor;
Stacey Blatner; Amy Cesar; Sheri Davern; Kathleen Kelly; Stephanie Mascio; Marian
Nasca; Takina Parker; Caitlin Sestokas, Admissions and MSC Supervisor; Daniel Smith;
Kathleen Wojtowicz.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
Agency:
Address:
Phone:
Fax:
Email:
Education Degree:
Year Started @ Agency:
Prior MSC Experience:
Year Started as MSC:
Other Languages:
Specialty Area:
Additional Info:
Bio:
Sheri Davern
Link Service Coordination, Inc.
1408 Sweet Home Road, Suite 5, Amherst NY 14228
(716) 601-5406
(716) 688-5077
sdavern@linkservicecoordination.org
B.A. Psychology, Minor Sociology; B.S. Elementary Education, History Concentration
2012
Sheri has worked as a MSC for 12 years for different organizations - Agape Parent's
Fellowship, Cladevelopmentally disabledagh Commission, Inc. and Aspire of WNY.
2003
Vocational services, working with the dually diagnosed and learning disabled
populations, NYS Special Education process.
Her son was born prematurely and she has experience utilizing the special education
system to obtain appropriate therapies for him. She is familiar with the NYS Section
504 Plan. This plan ensures that her son receives his therapies on a consistent basi
Sheri graduate from S.U.N.Y. at Fredonia with a B.A. in Psychology with a minor and
Sociology. She also has a B.S. in Elementary Education with a History Concentration.
She has been working as an MSC since 2003.
Name:
Agency:
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Bio:
Anthony Barrett
Link Service Coordination, Inc.
1408 Sweet Home Road, Suite 5, Amherst NY 14228
(716) 601-5406
(716) 688-5077
abarrett@linkservicecoordination.org
Master in Sports Management, Bachelor in Physical Education
2014
MSC with Autism Services from 2005-2014
2005
Working with individuals with autism and their families.
Anthony is a graduate of St. Bonaventure University and the United States Sports
Academy and has a Master in Sports Management and a Bachelor degree in Physical
Education.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
Agency:
Address:
Phone:
Fax:
Email:
Education Degree:
Year Started @ Agency:
Prior MSC Experience:
Year Started as MSC:
Other Languages:
Specialty Area:
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Bio:
Marian Nasca
Link Service Coordination, Inc.
1408 Sweet Home Road, Suite 5, Amherst NY 14228
(716) 601-5406
(716) 688-5077
mnasca@linkservicecoordination.org
M.S. Ed
2013
Marian has over 30 years of experience serving individuals with disabilities in
vocational, day/community and residential programs primarily in a supervisory and
administrative position. Also provided case management and direct care in the
capacity of re
2000
Provided services to individuals of all ages and disabilities from students aging out of
school through to the elderly.
Marian has over 30 years experience serving individuals with disabilities in a variety of
positions.
Name:
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Bio:
Kathleen Wojtowicz
Link Service Coordination, Inc.
1408 Sweet Home Road, Suite 5, Amherst NY 14228
(716) 601-5406
(716) 688-5077
kwojtowicz@linkservicecoordination.org
B.S. Neuroscience, M.A. in Counseling Psychology, M.Ed. Psychological Counseling,
Certified Rehabilitation Counselor
2013
Service coordinator for 19 years as an independent service coordinator through the
NYS Traumatic Brain Injury Waiver Program.
1996
Latin
Specialize in counseling individuals with special needs and disabilities, including
family counseling to adevelopmentally disabledress coping and adjustment skills.
Also specializes in parenting skills training to individuals and families with special ne
Extensive experience in service coordination and the Medicaid process as well as
housing and SSI/SSD.
Kathleen is a graduate of Columbian University and an undergraduate of the
University of Rochester.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
Agency:
Address:
Phone:
Fax:
Email:
Education Degree:
Year Started @ Agency:
Prior MSC Experience:
Year Started as MSC:
Other Languages:
Specialty Area:
Additional Info:
Bio:
Sandra Aselin
Link Service Coordination, Inc.
1408 Sweet Home Road, Suite 5, Amherst NY 14228
(716) 601-5406
(716) 688-5077
saselin@linkSC.org
BA in Psychology
2012
MSC Supervisor for eight years.
1998
Sandra began working in the field of developmental disabilities in 1990. In
adevelopmentally disabledition to her being an MSC/MSC Supervisor since 1998,
Sandra has experience as a residential supervisor and family reimbursement
coordinator.
Name:
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Prior MSC Experience:
Year Started as MSC:
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Specialty Area:
Additional Info:
Bio:
Nicolette Wodarczyk
Link Service Coordination, Inc.
1408 Sweet Home Road, Suite 5, Amherst NY 14228
(716) 601-5406
(716) 688-5077
nwodarczyk@linksc.org
Bachelor of Science with a concentration in Health and Human Services/Community
Mental Health
2014
Job coaching, service coordination (CAH Waiver)
Case management
Internships with the Buffalo City Mission and Amherst Drug/Gambling/Domestic
Violence Courts
Nicolette graduated from the University at Buffalo with a Bachelor of Science Degree
in Social Services and a concentration in Health and Human Services/Community
Mental Health.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
Agency:
Address:
Phone:
Fax:
Email:
Education Degree:
Year Started @ Agency:
Prior MSC Experience:
Year Started as MSC:
Other Languages:
Specialty Area:
Additional Info:
Bio:
Takina Parker
Link Service Coordination, Inc.
1408 Sweet Home Road, Suite 5, Amherst NY 14228
(716) 601-5406
(716) 688-5077
tparker@linksc.org
B.S. Social Work, A.S. Mental Health/Substance Abuse Counseling
2014
2005
Takina is a graduate of Buffalo State College and Erie Community College. She began
her journey into the world of developmental disabilities in 2001 as a respite/rehab
worker. She also worked as direct care in a group home before becoming an MSC in
2005.
Name:
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Address:
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Fax:
Email:
Education Degree:
Year Started @ Agency:
Prior MSC Experience:
Year Started as MSC:
Other Languages:
Specialty Area:
Additional Info:
Bio:
Daniel Smith
Link Service Coordination, Inc.
1408 Sweet Home Road, Suite 5, Amherst NY 14228
(716) 601-5406
(716) 688-5077
dsmith@linkservicecoordination.org
B.A. Psychology
2010
Group Home Supervisor (adults and adolescents), Care Coordinator with Erie County
Wraparound Program
2010
Daniel is a graduate of Fredonia State College with a BA in Psychology. Prior to
becoming an MSC, he worked as a Group Home Supervisor and a Care Coordinator
with Erie County.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
Agency:
Address:
Phone:
Fax:
Email:
Education Degree:
Year Started @ Agency:
Prior MSC Experience:
Year Started as MSC:
Other Languages:
Specialty Area:
Additional Info:
Bio:
Shannon MacFarlane
Link Service Coordination, Inc.
1408 Sweet Home Road, Suite 5, Amherst NY 14228
(716) 601-5406
(716) 688-5077
smacfarlane@linkservicecoordination.org
BA Psychology and Sociology
2015
Program Manager for a site based respite. Supervised after school respite programs,
school recess programs and Camp Kiwanis.
Admissions Specialist
Shannon is a graduate of the University at Buffalo with a BA in Psychology and
Sociology.
Name:
Agency:
Address:
Phone:
Fax:
Email:
Education Degree:
Year Started @ Agency:
Prior MSC Experience:
Year Started as MSC:
Other Languages:
Specialty Area:
Additional Info:
Bio:
Stephanie Mascio
Link Service Coordination, Inc.
1408 Sweet Home Road, Suite 5, Amherst NY 14228
(716) 601-5406
(716) 688-5077
smascio@linkservicecoordination.org
Bachelor of Science
2011
Direct Care Provider in an IRA for two years.
2011
Self-Directed Services
Stephanie started her career in 1998, working direct care with individuals living in an
IRA. In 2000 when she completed her Bachelor of Science degree she started her
career as an MSC. She loves her job and the people she gets to work with. Stephanie is
also a broker with the Self-Directed services since 2007.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
Agency:
Address:
Phone:
Fax:
Email:
Education Degree:
Year Started @ Agency:
Prior MSC Experience:
Year Started as MSC:
Other Languages:
Specialty Area:
Additional Info:
Bio:
Amy Cesar
Link Service Coordination, Inc.
1408 Sweet Home Road, Suite 5, Amherst NY 14228
(716) 601-5406
(716) 688-5077
acesar@linkservicecoordination.org
Bachelor of Science/Master of Science
2011
Worked at a Day Habilitation through Heritage Christian Services for a year and a half
as a Direct Support Professional, and then began working as an MSC in 2009. She also
worked as a Health Care Coordinator through Child and Adolescent Treatment Service
2011
Amy has both a Master of Science and a Bachelor of Science from the University at
Buffalo and Buffalo State College. She enjoys working in service coordination and
looks forward to new experiences and gaining greater knowledge in this field.
Name:
Agency:
Address:
Phone:
Fax:
Email:
Education Degree:
Year Started @ Agency:
Prior MSC Experience:
Year Started as MSC:
Other Languages:
Specialty Area:
Additional Info:
Bio:
Kathleen Kelly
Link Service Coordination, Inc.
1408 Sweet Home Road, Suite 5, Amherst NY 14228
(716) 601-5406
(716) 688-5077
kkelly@linkservicecoordination.org
BA in Sociology, MSED Special Education
2012
Worked as an MSC for Agape Parents for over four years and at People Inc. for almost
two.
2006
Experience working with young children, school aged children and adults living with
family in residential placements. She has also assisted individuals living in
individualized apartment settings.
Kathleen graduated from St. Bonaventure University with a B.A. and SUNY Buffalo
State (MSED). Prior to being an MSC she worked in a number of residential programs
and operated a summer vacation program for individuals with developmental
disabilities on Cape Cod.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
Agency:
Address:
Phone:
Fax:
Email:
Education Degree:
Year Started @ Agency:
Prior MSC Experience:
Year Started as MSC:
Other Languages:
Specialty Area:
Additional Info:
Bio:
Stacey Blatner
Link Service Coordination, Inc.
1408 Sweet Home Road, Suite 5, Amherst NY 14228
(716) 601-5406
(716) 688-5077
sblatner@linksc.org
BA in Psychology
2013
2013
Stacey has a BA in Psychology from Buffalo State College. While in college, she worked
as a teacher's aide through BOCES working with children. Upon graduation, she
began working as a job coach for a few years and transferred to Southeast Works
when she began a new role as an MSC.
Name:
Agency:
Address:
Phone:
Fax:
Email:
Education Degree:
Year Started @ Agency:
Prior MSC Experience:
Year Started as MSC:
Other Languages:
Specialty Area:
Additional Info:
Bio:
Alicia Accapezzato
Lifetime Assistance, Inc.
425 Paul Road, Rochester NY 14624
alicia.accapezzato@lifetimeassistance.org
Master in Education, Bachelor in English, Associate in Communication and Media Arts
2012
Residential support professional.
2012
Alicia has her BA and Master degrees from SUNY Brockport and her Associate degree
from Monroe Community College
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
Agency:
Address:
Phone:
Fax:
Email:
Education Degree:
Year Started @ Agency:
Prior MSC Experience:
Year Started as MSC:
Other Languages:
Specialty Area:
Additional Info:
Bio:
Blanca Navarro
Lifetime Assistance, Inc.
425 Paul Road, Rochester NY 14624
blanca.navarro@lifetimeassistance.org
BS Psychology
2012
Worked as a Direct Support Professional from 2009-2011, an Assistant Residential
Manager from 2011-2012. She has also worked as a job coach at LAIC until she
became an MSC.
Blanca has her BS in Psychology from the SUNY University at Buffalo.
Name:
Agency:
Address:
Phone:
Fax:
Email:
Education Degree:
Year Started @ Agency:
Prior MSC Experience:
Year Started as MSC:
Other Languages:
Specialty Area:
Additional Info:
Bio:
Darlene Symonds
Lifetime Assistance, Inc.
425 Paul Road, Rochester NY 14624
darlene.symonds@lifetimeassistance.org
Bachelor and Master degrees in Elementary Education
2004
Darlene has been an MSC since 2008, prior to that she served as a Residential
Counselor for a 13 person IRA and a family coordinator for Community Habilitation.
2008
French
Has been an MSC for individuals that lived in Willowbrook Institution since 2010,
developing treatment plans that are individualized and culturally sensitive to clients'
needs. Providing case management to individuals with developmental disabilities as
w
Darlene has her Bachelor and Master degrees from SUNY Oswego and SUNY
Brockport, respectively. Darleene was a residence manager for three years and a
family coordinator for one year, also with Lifetime Assistance, Inc.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
Agency:
Address:
Phone:
Fax:
Email:
Education Degree:
Year Started @ Agency:
Prior MSC Experience:
Year Started as MSC:
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Specialty Area:
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Bio:
Dawn Armstrong
Lifetime Assistance, Inc.
719 Weiland Road, Rochester NY 14626
dawn.armstrong@lifetimeassistance.org
Bachelor of Science in African American Studies
2014
She worked at CDS Monarch for six years. She also worked as a Treatment Coordinator
in the Blended Creative Opportunity program, and in residential.
Dawn has her Bachelor of Science degree from SUNY Brockport College.
Name:
Agency:
Address:
Phone:
Fax:
Email:
Education Degree:
Year Started @ Agency:
Prior MSC Experience:
Year Started as MSC:
Other Languages:
Specialty Area:
Additional Info:
Bio:
Evette Buntley
Lifetime Assistance, Inc.
425 Paul Road, Rochester NY 14624
evette.buntley@lifetimeassistance.org
Bachelor in Criminal Justice and Sociology
2015
Case Management and a social worker.
2015
Evette is a graduate of SUNY Brockport with a Bachelor degree in Criminal Justice and
Sociology.
Name:
Agency:
Address:
Phone:
Fax:
Email:
Education Degree:
Year Started @ Agency:
Prior MSC Experience:
Year Started as MSC:
Other Languages:
Specialty Area:
Additional Info:
Bio:
Judith Ekiyor
Lifetime Assistance, Inc.
425 Paul Road, Rochester NY 14624
judith.ekiyor@lifetimeassistance.org
Human Services
2002
Referral, linkage and advocacy/SD Broker/FI
Judith is a graduate of Federal Polytechnic Bida, Nigeria West Africa and Monroe
Community College
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
Agency:
Address:
Phone:
Fax:
Email:
Education Degree:
Year Started @ Agency:
Prior MSC Experience:
Year Started as MSC:
Other Languages:
Specialty Area:
Additional Info:
Bio:
Kyle Jakubowski
Lifetime Assistance, Inc.
425 Paul Road, Rochester NY 14624
kyle.jakubowski@lifetimeassistance.org
Bachelor of Science in Psychology
2012
2013
Kyle graduated from Niagara University with a Bachelor of Science degree in
Psychology. Kyle worked with the residential team at Lifetime Assistance, Inc.
providing direct care support prior to becoming employed as an MSC in 2013.
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Lauren LoPresti
Lifetime Assistance, Inc.
849 Paul Road, Suite 300, Rochester NY 14624
(585) 784-3574
(585) 889-5012
lauren.lopresti@lifetimeassistance.org
Bachelor of Arts in Health and Human Services: Psychology
2015
Creating and implementing ISPs. Providing case management to individuals with
developmental disabilities and assuring health and safety are being maintained.
Lauren is a graduate of SUNY Oswego with a Bachelor of Arts degree in Health and
Human Services. She has been working in this field since 2013. For over a year she
worked in an IRA with the Arc of Monroe and after that as an Intensive Employment
Specialist with Job Path, a division of Arc.
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Melissa Caulkins
Lifetime Assistance, Inc.
719 Weiland Road, Rochester NY 14626
melissa.caulkins@lifetimeassistance.org
Bachelor of Science in Psychology
2007
Worked at PRALID for seven years doing direct care with individuals with TBI. She was
the program supervisor of the evening recreation program. For two years she worked
in the residential program before becoming a MSC in 2009. In 2013 she became a Seni
Melissa is a graduate of SUNY Brockport with a Bachelor of Science in Psychology.
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Savannah Spencer
Lifetime Assistance, Inc.
425 Paul Road, Rochester NY 14624
savannah.spencer@lifetimeassistance.org
Master of Science in Criminal Justice Administration, Bachelor of Arts in Public Justice
2013
2014
Savannah is a graduate of Utica College and the State University of New York at
Oswego. Prior to working as an MSC, she was a Day Habilitation Specialist, Youth
Specialist and Parent Educator.
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Mindy Warne
Lifetime Assistance, Inc.
127 S. Main Street, Brockport NY 14420
mindy.warne@lifetimeassistance.org
Bachelor in Recreation Management with concentration in Therapeutic Recreation
2012
Worked with individuals with intellectual disabilities for eight years prior to working at
Lifetime.
Organizational skills, obtaining needed resources and looking outside the box to get
things accomplished.
Mindy is a graduate of SUNY Brockport with a Bachelor in Recreation Management.
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Leanne Donovan
Lifetime Assistance, Inc.
127 S. Main Street, Brockport NY 14420
leanne.donovan@lifetimeassistance.org
Bachelor degree in Human Services
2010
Case Manager/Family Advocate for Headstart program in Orleans County.
2013
Working with children and adults with developmental disabilities.
Leanne is a graduate of Empire State College and Genesee Community College.
Leanne previously worked as a teacher's aide in a special education preschool
program for eight years and also direct care staff / community habilitation for two
years.
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Sheila Lemcke
Lifetime Assistance, Inc.
127 S. Main Street, Brockport NY 14420
sheila.lemcke@lifetimeassistance.org
Bachelor in Psychology
2001
Being able to identify with families as she has loved ones with disabilities including her
husband and daughter.
Sheila is a graduate of SUNY Brockport with a Bachelor in Psychology. Prior to
becoming an MSC, she worked in Community Habilitation Program with Lifetime for
one and a half years. After being an MSC for nine years, she was promoted to MSC
Supervisor. Before coming to Lifetime, she worked with individuals with traumatic
brain injuries in a community habilitation role.
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Nicole Sperling
Lifetime Assistance, Inc.
849 Paul Road, Suite 300, Rochester NY 14624
(585) 784-3574
(585) 889-5012
nicole.sperling@lifetimeassistance.org
Bachelor in Psychology and Health Science
2011
Respite Counselor at an IRA, Student Supervisor at Seymour Library.
Self-Directed Services Liaison, Broker, QA POMS, Person Centered Planning.
Developing treatment plans that are individualized and culturally sensitive to the
clients' needs. Providing case management to individuals with developmental
disabilities as well
Nicole is a graduate of SUNY Brockport with a Bachelor in Psychology and Health
Science. She is currently a supervisor with the department, as well as an OPWDD and
department trainer. She completed the required Broker trainings and acts as the SelfDirected Services Liaison for the Department.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Rebekah Keegan
Lifetime Assistance, Inc.
719 Weiland Road, Rochester NY 14626
rebekah.keegan@lifetimeassistance.org
MSW
2013
Trauma Counselor for three years.
Rebekah is a graduate of the Greater Rochester Collaborative MSW Program.
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Samantha Hessney
Lifetime Assistance, Inc.
849 Paul Road, Suite 300, Rochester NY 14624
(585) 784-3574
(585) 889-5012
samantha.hessney@lifetimeassistance.org
Bachelor of Science in Education Childhood/Special Education
2015
8:1:2 intensive behavior management summer school teacher, 8:1:2 intensive behavior
management per diem teacher, per diem student behavior assistant, nanny, academic
day camp teacher.
Childhood and Special Education - CSE meetings, IEPs, special education services.
Developing treatment plans that are individualized and culturally sensitive to the
clients' needs. Providing case management to individuals with development
disabilities a
Samantha graduate from SUNY Geneseo with a Bachelor of Science in Education
Childhood/Special Education.
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Samantha Lynch
Lifetime Assistance, Inc.
849 Paul Road, Suite 300, Rochester NY 14624
(585) 784-3574
(585) 889-5012
samantha.lynch@lifetimeassistance.org
Master of Education (Special Education K-12, General Education K-6)
2013
Special Education Teacher, Structured Day Program Supervisor for people with
Traumatic Brain Injury.
Working with people with developmental disabilities. Developing treatment plans
that are individualized and culturally sensitive to the clients' needs. Providing case
management to individuals with developmental disabilities as well as those with
substa
Samantha is a graduate from Roberts Wesleyan College with a Master of Education.
For six years she taught special education students with various disabilities.
Experience working within a structured day program environment for people with
Traumatic Brain Injuries.
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Shanika Duvall
Lifetime Assistance, Inc.
849 Paul Road, Suite 300, Rochester NY 14624
(585) 784-3574
(585) 889-5012
shanika.duvall@lifetimeassistance.org
Bachelor of Arts in Psychology, Bachelor of Arts in Social Sciences
2014
Three years of experience working at the Arc of Monroe as direct support staff in a
residential setting and one year working as a Family Coordinator in community
services department of Lifetime Assistance, Inc.
Developing treatment plans that are individualized and culturally sensitive to the
clients' needs. Providing case management to individuals with developmental
disabilities as well as those with substance dependence diagnoses through
collaboration with su
Shanika is a graduate of the University of Buffalo with a Bachelor of Arts in Psychology
and Social Sciences.
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Stephanie Rife
Lifetime Assistance, Inc.
849 Paul Road, Suite 300, Rochester NY 14624
(585) 784-3574
(585) 889-5012
stephanie.rife@lifetimeassistance.org
Bachelor degree in Criminal Justice with a concentration in Youth Justice
2005
Teacher aide for BOCES working for five years in the Communication and Social Skills
Program (Asperger's/Autism), Respite Worker for eleven years with individuals with
disabilities.
Working with people with developmental disabilities. Developing treatment plans
that are individualized and culturally sensitive to the clients' needs. Providing case
management to individuals with developmental disabilities as well as those with
substa
Stephanie s a graduate of SUNY Potsdam/SUNY Brockport with a Bachelor degree in
Criminal Justice. She is currently a supervisor with the department, as well as an
OPWDD department trainer. She has created and trained new staff within the
department and our sub-departments (Preventive and Community Habilitation). She
certifies all the MSC billing for the department to ensure that quality and billing
standards are met.
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Theresa Jobes
Lifetime Assistance, Inc.
425 Paul Road, Rochester NY 14624
theresa.jobes@lifetimeassistance.org
Bachelor degree in Social Work, Master degree in Social Work
2011
Relief Counselor, Social Work Intern at the Rochester Presbyterian Home and Unity
Chemical Dependency
2011
Developing treatment plans that are individualized and culturally sensitive to the
clients' needs. Providing case management to individuals with developmental
disabilities as well as those with substance dependence diagnoses through
collaboration with su
Theresa is a graduate of The College of Brockport and Robert Wesleyan College.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Theresa May
Lifetime Assistance, Inc.
719 Weiland Road, Rochester NY 14626
theresa.may@lifetimeassistance.org
Master of Social Work
2014
MSC at Epilepsy-Pralid and Arc of Monroe.
Has experience with the NTHD waiver with Traumatic Brain Injuries.
Theresa is a graduate of Robert Wesleyan College with a Master in Social Work.
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Jennifer Purpura
Lutheran Service Society of New York
6680 Main Street, PO Box 1963, Williamsville NY 14231
(716) 631-9212
(716) 631-9209
luthsvc@aol.com
Bachelor of Arts in Behavioral Science
Spent several years working with at-risk children and adolescents in the residential
setting, also has experience both with OMH and OMRdevelopmentally disabled,
serving many who are dually diagnosed.
Jennifer received her Bachelor of Arts degree in Behavioral Science with a minor in
Social Work from Concordia College-NY. Prior to joining the team at the Lutheran
Service Society, Jen spent several years working with at-risk children and adolescents
in the residential setting. She has experience both with OMH and
OMRdevelopmentally disabled, serving many who are dually diagnosed.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Christina Williams-Wood
Lutheran Service Society of New York
6680 Main Street, PO Box 1963, Williamsville NY 14231
(716) 631-9212
(716) 631-9209
luthsvc@aol.com
Bachelor of Arts in Health and Human Services
2004
Seven years of job coaching experience, as well as assisting with transitioning from
high school into adult services.
Christina has a Bachelor of Arts degree in Health and Human Services. She started
working for Lutheran Service Society in 2004. She currently works with clients of all
ages and has experience collaborating with school districts and advocating for clients
to ensure they get the services they need. Christy brings her seven years of job
coaching experience into this job to assist with transitioning from high school into
adult services.
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Michael Doreen
Native American Community Services of Erie & Niagara Counties, Inc.
1005 Grant Street, Buffalo, NY 14207
mjdoreen@nascwny.org
B.A. Psychology/Community Mental Health
2011
2005
Program Coordination/Service Delivery
Michael graduated from the University of Buffalo with a B.A. in
Psychology/Community Mental Health. He has been an MSC since 2005.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Leigh Colangelo
Niagara Cerebral Palsy
9812 Lockport Road, Niagara Falls NY 14304
(716) 297-0798 Ext. 301
(716) 297-7175
Lcolangelo@niagaracp.org
Bachelor degree in Human Services
January 2007
Leigh has a Bachelor degree in Human Services and 15 years of experience. She joined
Niagara Cerebral Palsy's MSC Department in January 2007. As part of the MSC team,
Leigh is dedicated to improving the lives of children, adults and their families who are
faced with the challenges of developmental disabilities.
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Loretta Schug
Niagara Cerebral Palsy
9812 Lockport Road, Niagara Falls NY 14304
(716) 297-0798 Ext. 304
(716) 297-7175
Lgodfrey@niagaracp.org
Bachelor degree in Social Work
Human service experience in several fields including developmental disabilities,
mental health and counseling. She has many years experience as a site manager for a
multi-diagnosis population.
Loretta received her Bachelor degree in Social Work from Niagara University. She has
human service experience in several fields including developmental disabilities,
mental health and counseling and has many years experience as a site manager for a
multi-diagnosis population. Adevelopmentally disableditionally, Loretta has many
years of volunteer experience including Catholic Charities and Community Missions.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Roseanne Green
Niagara Cerebral Palsy
9812 Lockport Road, Niagara Falls NY 14304
(716) 297-0798 Ext. 306
(716) 297-7175
Rgreen@niagaracp.org
Master degree
Worked as a counselor, also teaches dance to children with disabilities.
Roseanne attended SUNY Buffalo receiving a Master degree. She has worked as a
counselor. She also teaches dance to children with disabilities.
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Marilyn Morreale
Niagara Cerebral Palsy
9812 Lockport Road, Niagara Falls NY 14304
(716) 297-0798 Ext. 303
(716) 297-7175
Mmorreale@niagaracp.org
Bachelor of Arts in Human Services and Psychology
Worked with children as well as adults and ran the NCP Respite Program. She
advocates for the developmentally disabled population whenever possible.
Home Service Director
Marilyn graduated from SUNY Buffalo with a Bachelor of Arts degree in Human
Services and Psychology. She has worked with the agency for over 27 years. She was a
Case Manager and a Family Support Coordinator. She has worked with children as well
as adults and ran the NCP Respite Program. She advocates for the developmentally
disabled population whenever possible. She accompanied consumers for many years
to the Annual Cerebral Palsy Associations of NYS conference in Albany. Marilyn also
serves on the Agency Policy Committee and Fund Raising Committee as well as the
United Way of Niagara's Communications Committee.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Nichol Arnet
Opportunities Unlimited of Niagara
2510 Niagara Falls Boulevard/LPO Box 360, Niagara Falls NY 14304
(716) 504-2617
narnet@opportunitiesunlimited.org
Degree in Social Science/Humanities
2013
Worked as relief staff in both the Pre-Vocational and Day Habilitation Program at
Opportunities Unlimited of Niagara.
2015
Nichol has a degree in Social Science/Humanities. She has been with the agency since
2013, where she started working as a relief staff in both the Pre-Vocational and Day
Habilitation program. Prior to working for Opportunities Unlimited, Nichol worked as
a home care aide for both the elderly and children with developmental and physical
disabilities. She joined the Coordinated Services Department in January 2015 as a
Medicaid Service Coordinator.
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Diane Bielicki
Opportunities Unlimited of Niagara
2510 Niagara Falls Boulevard/LPO Box 360, Niagara Falls NY 14304
(716) 504-2617
dbielicki@opportunitiesunlimited.org
Bachelor of Science degree in Human Services
Diane has held various positions in the Human Services field from relief staff in an ICF
setting, Day Treatment Services and Day Habilitation Services.
Diane received her Bachelor of Science degree in Human Services from Medaille
College, Buffalo, N.Y. in 1986. Prior to becoming a Medicaid Service Coordinator at
Opportunities Unlimited, Diane held various positions in the Human Service field.
Diane started as relief staff in an ICF setting, then going into Day Treatment Services
and Day Habilitation Services. All of that experience helped in securing the MSC
position for many years. This lead to working in Early Intervention and Home Health
Care.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Melanie Carder
Opportunities Unlimited of Niagara
2510 Niagara Falls Boulevard/LPO Box 360, Niagara Falls NY 14304
(716) 504-2617
mcarder@opportunitiesunlimited.org
Bachelor of Arts degree in Elementary Education
2007
Direct Care Provider in Supportive Services Department
Melanie holds a Bachelor’s of Arts degree in Elementary Education with specialization
in Learning Disabilities and Intellectual Disabilities. She attended AldersonBroadevelopmentally disabledus College in WV, volunteered with Special Olympics
and worked as a respite provider during college breaks. Melanie lived in Ohio for two
years and worked for local school districts as a tutor for students with learning
disabilities and at a small private group home. Upon returning to NY, Melanie worked
at a private school for five years, teaching and tutoring students with learning
difficulties. Melanie has worked for Opportunities Unlimited for more than eight years,
mostly as a direct care provider in Supportive Services Department, providing
Community Habilitation and respite services and now currently works as Medicaid
Service Coordinator.
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Kerri Clayborne
Opportunities Unlimited of Niagara
2510 Niagara Falls Boulevard/LPO Box 360, Niagara Falls NY 14304
(716) 504-2617
kclayborne@opportunitiesunlimited.org
Bachelor in Spanish and a Master in Secondary Education
Kerri received her Bachelor in Spanish from SUNY Brockport in 1996. In 2000 she
graduated from Niagara University with a Master in Secondary Education. After
teaching in Arizona and living in Europe, she returned to Western New York with her
family. Kerri enjoyed volunteering and working at Opportunities Unlimited of Niagara
as a relief aide in the IRAs. Kerri joined the Coordinated Services Department of
Opportunities Unlimited of Niagara in February of 2008 and enjoys using her skills and
experience to perform her duties as a Medicaid Service Coordinator.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Brenda Incorvaia
Opportunities Unlimited of Niagara
2510 Niagara Falls Boulevard/LPO Box 360, Niagara Falls NY 14304
(716) 504-2617
bincorvaia@opportunitiesunlimited.org
Degree in Social Science/Humanities
2002
Brenda has worked extensively in Special Education, predominantly in self-contained
rooms with 8th grade students.
2002
Brenda has a degree in Social Science/Humanities. She has worked extensively in
Special Education, predominately in self-contained rooms with eighth grade students.
Brenda worked summer school for ten years with the severely/profoundly
handicapped. Brenda became a Service Coordinator with Opportunities Unlimited in
November 2002. Brenda is a strong supporter/advocate for the Developmentally
disabled.
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Danell Jarosz
Opportunities Unlimited of Niagara
2510 Niagara Falls Boulevard/LPO Box 360, Niagara Falls NY 14304
(716) 504-2617
djarosz@opportunitiesunlimited.org
Bachelor of Arts degree in Communication Disorders and Sciences
1998
2007
Danell received a Bachelor of Arts degree in Communications Disorders and Sciences
from the University at Buffalo. In adevelopmentally disabledition, she possesses an
Associate degree in Social Sciences. Danell has been employed with Opportunities
Unlimited of Niagara since 1998. She began her work as a Language Service Specialist.
She joined the Coordinated Services Department in November 2007 as a Medicaid
Service Coordinator.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Susan Laurito
Opportunities Unlimited of Niagara
2510 Niagara Falls Boulevard/LPO Box 360, Niagara Falls NY 14304
(716) 504-2617
slaurito@opportunitiesunlimited.org
Bachelor degree in Education
1997
Sue worked as the recreation manager for Opportunities Unlimited of Niagara and
instructed at the Orleans Niagara BOCES adult evening program as well as being active
with the Special Olympics.
1997
Sue graduated from Niagara University with a Bachelor degree in Education. Sue has
been employed by Opportunities Unlimited of Niagara for over twenty-five years.
Prior to joining the Coordinated Services Department in 1997, Sue worked as the
recreation manager for Opportunities Unlimited of Niagara. Additionally, Sue has
instructed at the Orleans Niagara BOCES adult evening program and has been active
with Special Olympics. Sue is actively involved in the community, offering her
experience and knowledge to several organizations. Sue is a very strong advocate for
the Developmentally disabled population and along with her varied background Sue
brings a unique quality of excellence to the Coordinated Services Department.
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Nancy Marks
Opportunities Unlimited of Niagara
2510 Niagara Falls Boulevard/LPO Box 360, Niagara Falls NY 14304
(716) 504-2617
nmarks@opportunitiesunlimited.org
Master of Science in Higher Education and Bachelor of Arts in Social Sciences with a
concentration in Social Gerontology
Nancy graduated from Erie Community College with an Associates in Applied Science
in Medical Laboratory Technology and graduated from University of Buffalo with a
Bachelor in Arts in Social Sciences with a concentration in Social Gerontology. She
began working as an Activities Assistance and as a Director of Recreational Therapy in
skilled, sub-acute and dementia care settings. She began to teach at Erie Community
College where she developed and taught a course entitled the Dynamics in Dementia,
taught Medical Terminology and taught and mentored students enrolled in a health
career development program. She earned her Master of Science in Higher Education
and is a Credentialed Alcohol and Substance Abuse Counselor (CASAC), where she was
employed in residential and outpatient services in both urban and rural environments.
Her experiences include working with a diverse population with educational, learning,
economic, health, emotional and physical disparities.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Brandon Meranto
Opportunities Unlimited of Niagara
2510 Niagara Falls Boulevard/LPO Box 360, Niagara Falls NY 14304
(716) 504-2617
bmeranto@opportunitiesunlimited.org
Bachelor degree in Social Work
2013
Brandon graduated from Buffalo State College in 2011 with a Bachelor’s degree in
Social Work. While in college, Brandon did some volunteer work with Opportunities
Unlimited and also interned for a school year with the Social Work Department in a
local elementary school. He began working Relief with Opportunities Unlimited
Supportive Services Department shortly after graduating in 2011, working with
Community Habilitation and Respite. He then started working per diem as a Medicaid
Service Coordinator in July 2013, until he received a full-time position in the
department September 2014.
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Charlene Mitchell
Opportunities Unlimited of Niagara
2510 Niagara Falls Boulevard/LPO Box 360, Niagara Falls NY 14304
(716) 504-2617
cmitchell@opportunitiesunlimited.org
Bachelor of Science degree in Human Services
2007
Charlene has worked at Bornhava, an Early Intervention Agency and as a tutor with the
7th grade Special Education class in the Buffalo Public School System.
Charlene graduated from Buffalo State College in 2007 with a Bachelor’s of Science
degree in Human Services. While attending college she worked for Bornhava, an Early
Intervention Agency. Charlene has also worked as a tutor with a seventh grade special
education class in the Buffalo Public School System. Charlene joined Coordinated
Services with Opportunities Unlimited of Niagara in October 2007.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Christy Oliver
People, Inc.
3131 Sheridan Drive, Amherst NY 14226
(716) 880-3700
(716) 817-2602
coliver@people-inc.org
Bachelor degree in Social Work
2012
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Kieana Nicole Mason
People, Inc.
3131 Sheridan Drive, Amherst NY 14226
(716) 880-3700
(716) 817-2602
kmason@people-inc.org
Bachelor degree
2009
Communication, strategic planning/problem solving and known to be a day
brightener
Kieana graduated from Buffalo State College with a Bachelor degree and has worked
at People, Inc. since 2009.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Sandra Austin
People, Inc.
3131 Sheridan Drive, Amherst NY 14226
(716) 880-3700
(716) 817-2602
saustin@people-inc.org
Bachelor of Arts in Psychology
1987
Residential Background, also an agency trainer, teaching in the area of characteristics
of developmental disabilities, sexuality, rights, abuse and first aid.
Sandra has a Bachelor of Arts degree in Psychology from SUNY Geneseo. Sandra has
been employed by People Inc. since 1987 and has a strong residential background.
She is also an agency trainer, teaching in the area of characteristics of developmental
disabilities, sexuality, rights and abuse and first aid.
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Jennifer Banaszak
People, Inc.
3131 Sheridan Drive, Amherst NY 14226
(716) 880-3700
(716) 817-2602
jbanaszak@people-inc.org
Bachelor degree
1997
Day program and Direct Care
2000
Jennifer has a Bachelor degree from Buffalo State College. Jennifer has experience
with day programs and direct care from previous employment. She is a strong
advocate for both residential and community individuals.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Lisa Darrow
People, Inc.
3131 Sheridan Drive, Amherst NY 14226
(716) 880-3700
(716) 817-2602
ldarrow@people-inc.org
Bachelor degree in Sociology
2000
She started out working as direct care staff at a Day Treatment Center
Lisa graduated from Canisius College with a Bachelor degree in Sociology. She has
been an employee of People Inc. since 2000. She started out with People Inc. working
in one of their day treatment centers as direct care staff and is now a Service
Coordinator working with individuals of various ages. She continues to gain
experience and become more knowledgeable in the areas of residential habilitation
and residential placement.
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Penny Forbes
People, Inc.
3131 Sheridan Drive, Amherst NY 14226
(716) 880-3700
(716) 817-2602
pforbes@people-inc.org
Bachelor degree in Social Work
1984
Experience with the Southern Tier Region of Western New York and worked
extensively with the homeless population, forensic issues and mental health issues.
Penny has been with People Inc. since 1984 and has a Bachelor of Social Work degree
from Buffalo State College. Specializing in residential needs, Penny has experience
with the Southern Tier Region of Western New York. She has worked extensively with
the homeless population, forensic issues and mental health issues.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Cassie Gallagher
People, Inc.
3131 Sheridan Drive, Amherst NY 14226
(716) 880-3700
(716) 817-2602
cgallagher@people-inc.org
Graduate School Program in Social Work
2006
IRA Specialist
2008
Cassie is a graduate of SUNY Buffalo's Graduate School Program in Social Work. She
has been employed with People Inc. since 2006 and a Medicaid Service Coordinator
since July 2008. Previously, Cassie was an IRA Specialist at a People Inc. IRA.
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Linda Marie Brown
People, Inc.
3131 Sheridan Drive, Amherst NY 14226
(716) 880-3731
(716) 817-2602
lbrown@people-inc.org
Bachelor of Science; Master degree in Elementary Education
2004
2005
Linda has worked for the agency for 7 years. She has been with Service Coordination
since October of 2005. Linda has a Bachelor of Science degree from Buffalo State
College. Linda's specialty is with children. She is also a certified elementary school
teacher working toward her Master degree in Elementary Education.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Kasey Gorman
People, Inc.
3131 Sheridan Drive, Amherst NY 14226
(716) 880-3700
(716) 817-2602
kgorman@people-inc.org
Master degree in Social Work
1991
Experience working with the homeless, at-risk youth and individuals living with HIV.
Kasey has been employed at People Inc. since 1991. She recently obtained a Master
degree in Social Work from SUNY Buffalo where she concentrated on community
intervention and non-profit organizations. She has experience working with the
homeless, at-risk youth and individuals living with HIV.
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Thomas Hanover
People, Inc.
3131 Sheridan Drive, Amherst NY 14226
(716) 880-3700
(716) 817-2602
thanover@people-inc.org
Bachelor of Arts in Human Services; Master degree in Social Work
Both community and residential placements
2006
Tom has his Bachelor of Arts degree in Human Services from Empire State College and
a Master degree in Social Work at SUNY Buffalo. He has been employed as a Medicaid
Service Coordinator since December of 2006. Tom has a background that includes
both community and residential placements. In adevelopmentally disabledition to
working with individuals who suffer from developmental disabilities, he has
experience in working with individuals who suffer from illness and substance abuse.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Melissa Heldwein
People, Inc.
3131 Sheridan Drive, Amherst NY 14226
(716) 880-3700
(716) 817-2602
mheldwein@people-inc.org
Bachelor of Arts in Psychology and Criminology or Criminal Justice
Melissa worked as a Family Support Services Assistant at Autistic Services, Inc., as a
Teacher Assistant and one-to-one aide at Cantalician Center for Learning, and at Small
World Child Care working closely with children birth to 12 years.
December 2008
Melissa possesses a Bachelor of Arts degree in Psychology and Criminology/Criminal
Justice. She has worked as a Medicaid Service Coordinator for People Inc. since
December 2008. Melissa has previous work experience at Autistic Services Inc. as a
Family Support Services Assistant, Cantalician Center for Learning as a Teacher
Assistant and one-to-one aide, and at Small World Child Care working closely with
children birth to 12 years. Melissa continues to expand her personal and professional
experience working with individuals with developmental disabilities and their families.
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Renee Johnson
People, Inc.
3131 Sheridan Drive, Amherst NY 14226
(716) 880-3700
(716) 817-2602
rjohnson@people-inc.org
Bachelor degree in Sociology
2005
Worked in one of People Inc.'s day habilitation program as a primary instructor.
2007
Renee received a Bachelor degree in Sociology from SUNY Buffalo. She has been
employed with People Inc. since 2005 and a Medicaid Service Coordinator since 2007.
Previously, she worked in one of People Inc.'s day habilitation program as a primary
instructor.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Andrea Keogh
People, Inc.
3131 Sheridan Drive, Amherst NY 14226
(716) 880-3700
(716) 817-2602
akeogh@people-inc.org
Bachelor degree in Psychology
1994
Worked with a variety of functioning levels, including IRA and in the community.
Andrea has been employed by People Inc. since 1994. She received her Bachelor
degree in Psychology from Buffalo State College. She has worked with a variety of
functioning levels, including IRA and in the community.
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Maria McMorrow
People, Inc.
3131 Sheridan Drive, Amherst NY 14226
(716) 880-3700
(716) 817-2602
mmcmorrow@people-inc.org
Bachelor degree in Psychology; Master degree in Social Work
1999
Experience working with the developmentally disabled/MR population and a brief
medical background due to her day aide position.
Maria holds a Bachelor degree in Psychology from Daemen College and a Master
degree in Social Work from SUNY Buffalo. She was hired by People Inc. in 1999 and
worked in an IRA as direct care staff and day aide. She has experience working with the
developmentally disabled/MR population and a brief medical background due to her
day aide position. She also has knowledge and prior experience with ISP's, POPO's, and
different forms of paperwork related to OMRdevelopmentally disabled regulations.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Maria Pfender
People, Inc.
3131 Sheridan Drive, Amherst NY 14226
(716) 880-3700
(716) 817-2602
mpfender@people-inc.org
Bachelor degree in Psychology; Master degree
2005
Worked at one of People Inc.'s IRAs as the IRA Specialist and then as a Program
Manager.
Maria, employed by People Inc. since 2005, received a Bachelor degree in Psychology
from SUNY Plattsburgh and a Master degree from St. Bonaventure University.
Previously, she worked at one of People Inc.'s IRAs as the IRA Specialist and then as a
Program Manager.
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Billie Jo Powell
People, Inc.
3131 Sheridan Drive, Amherst NY 14226
(716) 880-3700
(716) 817-2602
bpowell@people-inc.org
Bachelor degree in Social Work
2002
26 years
Billie Jo obtained her BSW degree from James Madison University in Virginia and has
been practicing professionally for 26 years. She relocated to WNY from Lynchburg, VA
and has been with People Inc. since 2002.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Lori Prelewicz
People, Inc.
3131 Sheridan Drive, Amherst NY 14226
(716) 880-3700
(716) 817-2602
lprelewicz@people-inc.org
Bachelor degree in Psychology; Master degree in Human Services Administration
1994
Lori has a Bachelor degree in Psychology and a Master degree in Human Services
Administration from Buffalo State College and has been employed with People Inc.
since 1994. She is well versed in a variety of residential options for individuals with
disabilities. She is a strong advocate for individuals living in community settings as
well.
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Netta Rowe
People, Inc.
3131 Sheridan Drive, Amherst NY 14226
(716) 880-3700
(716) 817-2602
nrowe@people-inc.org
Currently pursuing a degree in Psychology
1974
Netta has been employed since 1974 and has many years of experience in the human
services field with People Inc. She is currently pursuing her degree in Psychology. She
is also noted for her pleasant attitude, excellent communications skill, and serves as a
strong advocate for the Developmentally disabled population. Netta is assigned the
Plan of Care cases as well as providing direct MSC services.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Natalie Ryan
People, Inc.
3131 Sheridan Drive, Amherst NY 14226
(716) 880-3700
(716) 817-2602
nryan@people-inc.org
Bachelor degree in Health and Human Services, and Community Mental Health; Master
degree in Student Personnel Administration
Natalie has a Bachelor degree in Health and Human Services/Community Mental
Health from SUNY Buffalo. She also holds a Master degree in Student Personnel
Administration from Buffalo State College. Natalie specializes in working with children
and their families.
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Lisa Scritchfield
People, Inc.
3131 Sheridan Drive, Amherst NY 14226
(716) 880-3700
(716) 817-2602
lscritchfield@people-inc.org
Bachelor degree in Special Education
1989
Lisa has been employed at People Inc. since 1989. She received her Bachelor degree in
Special Education from Buffalo State College. She was a developmental specialist for
four years and a program manager for eight years at various IRAs.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Nancy Valentino
People, Inc.
3131 Sheridan Drive, Amherst NY 14226
(716) 880-3700
(716) 817-2602
nvalentino@people-inc.org
Master degree in Education
2007
2008
Nancy is a graduate of SUNY Buffalo with a Master degree in Education. She has been
employed with People Inc. since September 2007 and a Medicaid Service Coordinator
since February 2008. Previously, she was a Primary Instructor at People Inc.'s Elmwood
Day Hab. Prior to that she worked as an educator for 15 years.
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Providencia Vazquez
People, Inc.
3131 Sheridan Drive, Amherst NY 14226
(716) 880-3700
(716) 817-2602
pvazquez@people-inc.org
Bachelor of Arts
2005
Spanish
Providencia has a Bachelor of Arts from the Interamerican University of Puerto Rico.
She is bilingual speaking both Spanish and English. She has been working with People
Inc. since October 1, 2005. Providencia has over two years experience as a Medicaid
Service Coordinator.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Tanya Wesolowski
People, Inc.
3131 Sheridan Drive, Amherst NY 14226
(716) 880-3700
(716) 817-2602
twesolowski@people-inc.org
Bachelor of Science
1997
2000
Tanya is a graduate from Bowling Green University in Communications Disorders. She
has worked for People Inc. since 1997. Prior to service coordination, Tanya was a
habilitation specialist with the Adult Day Care Program.
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Diane Kauffman
People, Inc.
3131 Sheridan Drive, Amherst NY 14226
(716) 880-3700
(716) 817-2602
dkauffman@people-inc.org
Bachelor of Science in Human Services
Diane earned her Bachelor of Science degree in Human Services from Empire State
College at SUNY Buffalo.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Tammy Robinson
People, Inc.
3131 Sheridan Drive, Amherst NY 14226
(716) 880-3808
(716) 817-2602
trobinson@people-inc.org
Bachelor of Science in Early Childhood and Childhood Education
2006
Worked as an IRA Specialist, Community Based Instructor, and SES Tutor.
2012
Tammy has a Bachelor degree in Early Childhood and Childhood Education. She has
been employed with People Inc. since 2006 and has been a Medicaid Services
Coordinator since 2012.
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Trina Lipke
People, Inc.
3131 Sheridan Drive, Amherst NY 14226
(716) 880-3755
(716) 817-2602
Tlipke@people-inc.org
Bachelor of Science in Sociology; Master of Science in Disciplinary Human Service
Administration; both degrees from State University College at Buffalo
1989
Residential Department (Supportive Apartments) and Community Residencies.
Strong advocate for individuals living in the community and in the residential setting.
Trina has been working with the Developmentally Disabled since 1989. She started off
in the residential setting then went to MSC (admissions) and then recently changed to
plan of Care Support Services.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
Agency:
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Prior MSC Experience:
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Trisha Billman
People, Inc.
3131 Sheridan Drive, Amherst NY 14226
(716) 880-3857
(716) 817-2602
tbillman@people-inc.org
Bachelor of Arts in Psychology
2007
Worked for People Inc. in Residential Department for five years
Graduated Magna Cum Laude from Hilbert College with a Bachelor degree in
Psychology. She started working for People Inc. in 2007 in residential.
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Susan Layton
People, Inc.
3131 Sheridan Drive, Amherst NY 14226
(716) 880-3790
(716) 817-2602
slayton@people-inc.org
Bachelor of Science in Psychology
2007
May 2000 to December 2006 Cladevelopmentally disabledagh Commission as an MSC;
Has been at People Inc. since January 2007 as an MSC
2007
Graduated from Kearney State College with Bachelor of Science degree in Psychology.
Took graduate classes at Canisius College.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
Agency:
Address:
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Bio:
Nicole Cicchitti
People, Inc.
3131 Sheridan Drive, Amherst NY 14226
(716) 880-3769
(716) 817-2602
ncicchitti@people-inc.org
Master degree in Human Services; Bachelor degree in Social Science
Day aide at a IRA, worked on linking and referring individuals to doctors that would
suit their needs. Studied Special Education in my undergraduate years and her
concentration at college.
2.5 years
Some experience with sign language.
A Plan of Care Coordinator
Nicole has been working as an MSC for 2.5 years. Previous to Service Coordination she
worked as a Day Aide and an Individualized Residential Alternative Specialist. Her
Bachelor degree was obtained at Canisius Collegeand her Master degree was obtained
at Capella University.
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Address:
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Education Degree:
Year Started @ Agency:
Prior MSC Experience:
Mary Cate Rosenthal
People, Inc.
3131 Sheridan Drive, Amherst NY 14226
mrosenthal@people-inc.org
Bachelor of Science in Psychology from Roberts Wesleyan College
Has worked with individuals with developmental disabilities in various settings for
over four years.
Year Started as MSC:
Other Languages:
Specialty Area:
Additional Info:
Bio:
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
Agency:
Address:
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Fax:
Email:
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Prior MSC Experience:
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Bio:
Danielle Carlisle
People, Inc.
3131 Sheridan Drive, Amherst NY 14226
(716) 880-3806
(716) 817-2602
dcarlisle@people-inc.org
Bachelor of Science in Sociology
2011
Danielle is a graduate of Medaille College with a Bachelor of Science degree in
Sociology.
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Shannon Loveland
People, Inc.
3131 Sheridan Drive, Amherst NY 14226
(716) 880-3700
(716) 817-2602
sloveland@people-inc.org
Bachelor of Arts in Psychology and a Master in Mental Health Counseling
2008
Counseling
Shannon has a Bachelor of Arts in Psychology and a Master in Mental Health
Counseling from Medaille College. She has worked with People, Inc. as an MSC since
2008.
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Bio:
Misha Johnson-Ellis
People, Inc.
3131 Sheridan Drive, Amherst NY 14226
(716) 880-3710
(716) 817-2602
mjohnson@people-inc.org
Bachelor of Arts in Psychology
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
Agency:
Address:
Phone:
Fax:
Email:
Education Degree:
Year Started @ Agency:
Prior MSC Experience:
Year Started as MSC:
Other Languages:
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Bio:
Lisa Volpe
People, Inc.
3131 Sheridan Drive, Amherst NY 14226
(716) 880-3781
(716) 817-2602
lvolpe@people-inc.org
Master of Science in Counselor Education
2000
Graduated from the University of Buffalo with a degree in Psychology and a Master
degree in Counselor Education.
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Lisa Czerniak
People, Inc.
3131 Sheridan Drive, Amherst NY 14226
(716) 880-3820
(716) 817-2602
lczerniak@people-inc.org
Master degree in Rehabilitation Counseling
Has worked with people with disabilities for over eight years.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Katie Behan
People, Inc.
3131 Sheridan Drive, Amherst NY 14226
kbehan@people-inc.org
Bachelor of Arts in Psychology; Minor in Fine Arts and Philosophy Concentration in
Social Sciences from Le Moyne College
2014
Worked at Southeast Works for three years in the residential, day habilitation and
recreation departments; interned at Hilbrook Juvenile Detention Center in Syracuse,
NY for a year; interned with the Summit Connections program as Research Assistant.
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Emily Burgio
People, Inc.
3131 Sheridan Drive, Amherst NY 14226
(716) 880-3779
(716) 817-2602
eburgio@people-inc.org
Bachelor of Science in Early Childhood and Special Education from Daemen College
2010
Worked in a group home as an IRA Specialist, teacher assistant for students with
special needs at various locations.
2014
Emily has a Bachelor of Science degree in Earl Childhood and Special Education. She
has been working with People, Inc. since 2010. She began her career as an IRA
Specialist in a group home working closely with the individuals and their families. She
graduated from Daemen College and also obtained NYS Teaching Certificates in
General Education as well as Special Education.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Geneva Fronczak
People, Inc.
3131 Sheridan Drive, Amherst NY 14226
(716) 880-3862
(716) 817-2602
gfronczak@people-inc.org
Master degree in Education
2005
Taught Special Education and general education throughout her career at People Inc.
Worked as a Community Habilitation Specialist (2005-2010), Senior Residential
Supervisor, managed a large IRA for the agency (2010-2012).
2012
Educational Advocacy, NYS Special Education Law
Worked for People Inc. since 2005 as a Community Habilitation Specialist and Senior
Residential Supervisor prior to becoming a Medicaid Service Coordinator in 2012 and
an Educational Advocate in 2013. Works diligently to educate individuals and families
on their rights in relation to services and the NYS Education Department. Has taught
Special Education through her career at People Incorporated. Also has experience with
issues relating to individuals with challenging behavioral concerns, guardianship,
Section 8 housing and self-advocacy. Geneva is a Family Education and Training Series
trainer and a Representative Guardian for an individual served by People Inc.
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Georgeann Walter
People, Inc.
3131 Sheridan Drive, Amherst NY 14226
(716) 632-4843
(716) 817-2602
gwalter@people-inc.org
Bachelor degree in Social Work
1992
MSC from 1993 until 1999
1993
Experience and knowledge in a wide range of areas as related to the developmental
disabled population.
Member of the MSC workshop of DDAWNY
A Medicaid Service Coordination Supervisor - since 1999
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Heather Lynch
People, Inc.
3131 Sheridan Drive, Amherst NY 14226
hlynch@people-inc.org
Bachelor degree in Sociology from Canisius College
Was a MSC for the sixteen years, a MSC trainer for seven years, and a MSC Supervisor
for three years. Prior to being part of the MSC Department, heather was an IRA
Specialist at various agency IRA's.
Has experience in assisting individuals in placement at our residential sites and is a
member of the People Inc. internal placement committee. Also has experience with
Person Centered Planning.
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Edward After Buffalo
People, Inc.
3131 Sheridan Drive, Amherst NY 14226
(716) 880-3766
(716) 817-2602
eafterbuffalo@people-inc.org
Bachelor of Science in Social Work
Graduated from Buffalo State College, Bachelor of Science in Social Work. two years
experience working with Developmentally disabled, prior to MSC provided Direct Care
to a respite house.
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Cheryl Mazurkiewicz
People, Inc.
3131 Sheridan Drive, Amherst NY 14226
cmazurkiewicz@people-inc.org
Master of Science Counselor Education from Canisius College
Most of the experience Cheryl has as an MSC she has obtained over the years working
for People Inc. She also participated in some internships while in graduate school that
did provide the experience with working with others individually and in group setti
Currently she is working as a supervisor providing direction and supervision to
numerous MSC's. She has been in this role for nine years and feels this is one of her
strongest assets.
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Christy Vega
People, Inc.
3131 Sheridan Drive, Amherst NY 14226
(716) 880-3716
(716) 817-2602
cvega@people-inc.org
Bachelor of Science
Christy has a Bachelor degree in Human Service from Hilbert college. She has worked
at People Inc. for 14 years. Prior to becoming an MSC, Christy worked in many
positions in the group home and work for another non-for-profit agency for six years
as a direct care worker.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Carlie Arnone
People, Inc.
3131 Sheridan Drive, Amherst NY 14226
(716) 880-3786
(716) 817-2602
carnone@people-inc.org
Bachelor degree in Public Communication; Master of Science in Creative Studies
2009
Was an IRA Specialist through People Inc. at a group home, transitioned to the Buffalo
State YALT (Young Adult Life Transitions) program in 2011. Moved to the MSC
Department at People Inc. in 2013.
2013
Graduated from Buffalo State College with a Bachelor degree in Public
Communications in 2011. From there, she went on to pursue her Master degree in
Creative Studies from Buffalo State College and graduated May 2014. She began
working for People Inc. in 2009. She began as an IRA Specialist at a group home in
Tonawanda and then transitioned to the Buffalo State Yalt (Young Adult Life
Transitions) program in 2011. In 2013, she moved to the MSC Department at People
Inc.
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Amy Stickney
People, Inc.
3131 Sheridan Drive, Amherst NY 14226
astickney@people-inc.org
Bachelor of Science Dual degree in Elementary and Exceptional Education with a
concentration in American Studies from Buffalo State College
She has experience working as a day aide at a People Inc. group home, Team Leader at
a respite home and a Community Based Instructor at YALT.
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Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Elizabeth Rhodes
People, Inc.
835 West Main Street, Rochester NY 14611
(585) 719-3414
(585) 441-9399
erhodes@people-inc.org
Master of Science in Creative Arts Therapy
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Kariann Frew
People, Inc.
835 West Main Street, Rochester NY 14611
(585) 719-3407
(585) 441-9399
kfrew@people-inc.org
Bachelor degree in Elementary and Exceptional Education
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Since joining DePaul/People Inc. I have worked as a Respite Worker. MSC and MSC
Supervisor.
One year as an MSC at Lifetime Assistance; one and a half years as an MSC at
Community Service for the Developmentally Disabled.
Basic ASL
Children and Parents with disabilities; Dual Diagnosed
Associates' degree from Genesee Community College; Bachelor degree from Buffalo
State; currently working on Master degree; Respite MSC, Preventive, Parenting Com.
Habilitation and 10 years of summer camp (children with disabilities).
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Erica Wassinger
People, Inc.
835 West Main Street, Rochester NY 14611
(585) 719-3402
(585) 441-9399
ewassinger@people-inc.org
Bachelor of Arts in Social Work
2013
Worked in the ICF & IRA department 2006-2009; Early Intervention 2009-2013; MSC
2013-2014
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Brittany Richards
People, Inc.
835 West Main Street, Rochester NY 14611
(585) 719-3404
(585) 441-9399
brichards@people-inc.org
Bachelor of Arts in Criminal Justice; Master of Social Work
Interned at People Inc. as an MSC during graduate school
2011
MSW from SUNY Buffalo, MSC since 2011
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Audrey Van Lare
People, Inc.
835 West Main Street, Rochester NY 14611
avanlare@people-inc.org
Bachelor degree in Psychology from SUNY Brockport
Respite Worker for DePaul Developmental Services
Family Reimbursement
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Jessica Kline
People, Inc.
43 McParlin Avenue, Cheektowaga NY 14225
(716) 880-3887
(716) 817-2602
jkline@people-inc.org
Bachelor of Science in Education
Jessica worked as a day-aide at a supportive apartment and had a lot of experience
with medical needs, appointments and attending ISP meetings.
Jessica graduated from Buffalo State with a dual degree in Exceptional Education and
Education and is currently attending Buffalo State for my Master degree in Public
Administration. She also worked in a supportive apartment for six years before coming
to service coordination.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Address:
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Heather Hirnyj
People, Inc.
3131 Sheridan Drive, Amherst NY 14226
(716) 880-3842
(716) 817-2602
hhirnyj@people-inc.org
Bachelor of Arts in Sociology
2012
Worked as an In Home Behavior Technician and with the Community Habilitation
Department providing direct care.
Heather has a Bachelor degree in Sociology from the University at Buffalo and an
Associate degree in Liberal Arts from Erie Community College. She has worked at
People, Inc. as an In Home Behavior Technician and with the Community Habilitation
Department providing direct care.
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Cherrelle Brown
People, Inc.
99 Avery Place, Cheektowaga NY 14225
(716) 880-3743
cbrown@people-inc.org
Bachelor of Science - Health Care Studies specializing in Community Health
2013
Served as an advocate working with individuals within the agency.
Community Health
Cherrelle attended Daemen College and obtained a Bachelor degree. She has
experience with individuals with developmental disabilities.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Marie Boyles
Rivershore, Inc.
765 Cayuga Street, Lewiston NY 14092
(716) 754-7272
(716) 754-4148
mboyles@rivershore.org
Bachelor degree in Contemporary Ministries
2006
2008
Marie graduated from Robert Wesleyan College with a Bachelor degree in
Contemporary Ministries with emphasis in Counseling and Social Work. She began
working in the field after graduation in 1988. She has previous experience with
residential and day programs for people with developmental disabilities and is
currently a family care provider. She began working at Rivershore in 2006 as an MSC
and has been the Service Coordination Supervisor since May 2008.
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Cori Herbert
Rivershore, Inc.
765 Cayuga Street, Lewiston NY 14092
(716) 754-7272
(716) 754-4148
cherbert@rivershore.org
Bachelor degree in Social Work
2005
Cori graduated from Niagara University's Social Work Program with a Bachelor degree
in Social Work. Cori has worked in the Human Service field for many years in various
agencies and positions. Cori has been a dedicated and experienced service
coordinator for Rivershore since 2005.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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April Plumeri
Rivershore, Inc.
765 Cayuga Street, Lewiston NY 14092
(716) 754-7272
(716) 754-4148
aplumeri@rivershore.org
Associate degree in Liberal Arts, Social Sciences and Humanities
2009
April graduated from NCCC with an Associate degree in Liberal Arts - Social Sciences
and Humanities. She continued on to graduate from UB with a Bachelor degree in
Psychology. April has been working in the Human Service Field since June 2005. She
has been a Rivershore MSC since 2009.
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Erica Duncan
Rivershore, Inc.
1522 Main Street, Suite 303, Niagara Falls NY 14305
(716) 299-0904 Ext. 268
(716) 299-0917
eduncan@rivershore.org
Associate degree in Humanities and Social Sciences
2008
Worked as Direct Support Staff from 2008-2011
Supports new people through the eligibility process
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
Agency:
Address:
Phone:
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Judith Schwartz-Liszewski
Rivershore, Inc.
1522 Main Street, Suite 303, Niagara Falls NY 14305
(716) 299-0904 Ext. 269
(716) 299-0917
jschwartz-liszewski@rivershore.org
Bachelor degree in Social Work
2012
Worked with people with developmental disabilities since 1983. She has had
experience in residential, sheltered workshops, case management, staff training, policy
development, program management and quality assurance.
Since 2012
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Lori Boerner
SASi - Suburban Adult Services, Inc.
960 West Maple Court, Elma NY 14059
(716) 805-1555
(716) 805-1441
lboerner@sasinc.org
Bachelor of Arts in Education
1997
Worked as a substitute teacher for SPED, worked as a job Trainer/Developer for
individuals with disabilities.
2010
Working with challenging individuals
Lori received a Bachelor of Arts degree in Education from William Paterson University
in Wayne, New Jersey. She has worked at SASi since 1997. Prior to becoming an MSC,
Lori was a job developer/trainer for 12 1/2 years and has a strong background in
developmental disabilities.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
Agency:
Address:
Phone:
Fax:
Email:
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Year Started @ Agency:
Prior MSC Experience:
Year Started as MSC:
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Specialty Area:
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Bio:
Jill Arrance
SASi - Suburban Adult Services, Inc.
960 West Maple Court, Elma NY 14059
(716) 575-6032
(716) 992-3596
jarrance@sasinc.org
Associate degree
2006
2007
Autism
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Bio:
Debra Kozak
SASi - Suburban Adult Services, Inc.
960 West Maple Court, Elma NY 14059
(716) 492-1805
(716) 492-4089
dkozak@sasinc.org
Bachelor of Arts in Human Services
1987
Guidepost Mental Health Program
1987
Received Bachelor degree from University of Pittsburgh. Has worked at SASI since
1987; currently Social Services Worker II supervising the MSC department which
includes one MSC Supervisor and fourteen MSC's serving over 485 individuals from the
WNY and FLdevelopmentally disabledSO Catchment areas.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
Agency:
Address:
Phone:
Fax:
Email:
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Year Started @ Agency:
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Bio:
Paula Leach
SASi - Suburban Adult Services, Inc.
960 West Maple Court, Elma NY 14059
(716) 805-1555
(716) 805-1444
pleach@sasinc.org
Associate degree in Social Science, Liberal Arts and Respiratory Care
1999
2000
Medically frail, Dually Diagnosed
Paula worked as a Respiratory Therapist for six years, diagnosed and treated sleep
disorders. She was hired to manage a twelve bed supervised apartment setting and
did that for a little over a year. She has been an MSC for almost 14 years.
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Bio:
Jennifer Blackwell
SASi - Suburban Adult Services, Inc.
960 West Maple Court, Elma NY 14059
(716) 492-1805
(716) 492-4089
jblackwell@sasinc.org
Bachelor of Science in Social Work
CMCM and Waiver Case Manager
CPR and First Aid Certified for adults and infants.
Graduated from Concordia College in 1993, worked at Depaul Mental Health in
Rochester, ARC of Manroe, Catholic Charities in Rochester in Residential settings and
Day Treatment. Managed an IRA at Essex County ARC one and a half years, Previously
employed at SASI 1996-2002 as Intake Worker and Case Manager. Returned as an MSC
in 2011 part-time.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
Agency:
Address:
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Fax:
Email:
Education Degree:
Year Started @ Agency:
Prior MSC Experience:
Year Started as MSC:
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Specialty Area:
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Bio:
Beverly McVay
SASi - Suburban Adult Services, Inc.
960 West Maple Court, Elma NY 14059
(716) 805-1555
(716) 492-4089
bmcvay@sasinc.org
Associate degree in Human Services
Parent of Developmentally disabled child, six years working in an IRA
Beverly has worked with many Senior Citizens.
Beverly worked in a SASI IRA since 2000 before returning to college to get a second
Associate degree for the specific purpose of becoming an MSC. She has a multiply
disabled adult son - loving & caring for him sparked her interest in this field.
Name:
Agency:
Address:
Phone:
Fax:
Email:
Education Degree:
Year Started @ Agency:
Prior MSC Experience:
Year Started as MSC:
Other Languages:
Specialty Area:
Additional Info:
Bio:
Heather Moore
SASi - Suburban Adult Services, Inc.
960 West Maple Court, Elma NY 14059
(716) 492-1805
(716) 492-4089
hmoore@sasinc.org
Associate degree in Human Services with a concentration on Early Childhood
Development
2003
Three years Family Education at Head Start
2003
Associate degree in Human Services, along with concentration in early childhood
development. Her caseload has a majority of children and she has assisted many
families with transition to adult service. Also involved in the SASI compass committee.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
Agency:
Address:
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Fax:
Email:
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Year Started @ Agency:
Prior MSC Experience:
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Specialty Area:
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Bio:
Wendy Sherwood
SASi - Suburban Adult Services, Inc.
960 West Maple Court, Elma NY 14059
(716) 805-1555
(716) 805-1441
wsherwood@sasinc.org
Associate degree in Human Services
2002
Special Education
2002
Intake for Services and Eligibility
Wendy has an Associate degree in Human Services and a Teaching Assistant
Certificate from Genesee Community College. She has 18 years experience in service
to individuals with disabilities, including working at SASi since 2002 where she is the
Intake Worker/MSC.
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Address:
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Email:
Education Degree:
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Prior MSC Experience:
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Specialty Area:
Additional Info:
Bio:
Marcella Weber
SASi - Suburban Adult Services, Inc.
960 West Maple Court, Elma NY 14059
(716) 674-6582
(716) 674-7006
mweber@sasinc.org
Bachelor of Arts in Human Services
Residential Habilitation, Vocational Case Management and Family Support Services.
Marcella has a Bachelor of Arts degree from Hilbert College. She is an MSC Supervisor
at SASI. She has been an MSC with SASI for thirteen years and has nineteen years
experience in the developmental disability field. She is a member of the DDAWNY MSC
intake committee and DDAWNY transportation committee and is a SASI Compass
auditor.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
Agency:
Address:
Phone:
Fax:
Email:
Education Degree:
Year Started @ Agency:
Prior MSC Experience:
Year Started as MSC:
Other Languages:
Specialty Area:
Additional Info:
Bio:
Jessica Charles
SASi - Suburban Adult Services, Inc.
960 West Maple Court, Elma NY 14059
(716) 674-6582
(716) 674-7006
jlaplaca@sasinc.org
Bachelor degree in Social Work; Minor in Psychology; Master degree in Social Work
2011
Worked in the group home setting with the agency for a year. Internship experiences
include school counseling, senior services, social work counseling within a preschool
for behavior related services and Miracles Dance Program.
2012
Psychology and Counseling, working with dually diagnosed individuals and families
Jessica graduated from Buffalo State College and the University of Buffalo with her
Bachelor degree in Social Work, while in school she was a member of the Honor
Society and worked as a Medical Billing Assistant and in Medical Administration. She
attended the University of Buffalo for her Master in Social Work while interning with
Gateway Longview. She assisted with facilitating the Parent Advocacy Group.
Name:
Agency:
Address:
Phone:
Fax:
Email:
Education Degree:
Year Started @ Agency:
Prior MSC Experience:
Year Started as MSC:
Other Languages:
Specialty Area:
Additional Info:
Bio:
Megan DeRum
SASi - Suburban Adult Services, Inc.
960 West Maple Court, Elma NY 14059
(716) 492-1805
(716) 492-4089
mderum@sasinc.org
Bachelor of Arts in Psychology with a Minor in Sociology
Worked for North Carolina State as a Case Manager.
Megan has a Bachelor of Arts in Psychology with a Minor in Sociology from SUNY
Fredonia. She also has over 11 years experience in the field, CQL/POMS trained.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Julia Hall
SASi - Suburban Adult Services, Inc.
960 West Maple Court, Elma NY 14059
(716) 492-1805
(716) 492-4089
jhall@sasinc.org
Associate degree
2014
2014
Julia has an Associate degree and has worked as an MSC since 2014 with SASi.
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James Butcher
SASi - Suburban Adult Services, Inc.
960 West Maple Court, Elma NY 14059
(716) 492-1805
(716) 492-4089
jbutcher@sasinc.org
Bachelor of Arts in Community and Human Services
2014
2014
James received his Bachelor of Arts in Community and Human Services from SUNY
Empire State College. He has twelve years of direct care and administrative positions
dealing with at-risk youth with various behavioral and developmental issues.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Melissa Shea
SASi - Suburban Adult Services, Inc.
960 West Maple Court, Elma NY 14059
(716) 492-1805
(716) 492-4089
mshea@sasinc.org
Associates in Applied Science Human Services
2015
Vocational Life Skills Trainer at Heritage Centers
2015
Melissa received her Associates in Applied Science in Human Services from the
Jamestown Community College.
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Alyssa Urbino
SASi - Suburban Adult Services, Inc.
960 West Maple Court, Elma NY 14059
(716) 492-1805
(716) 492-4089
aurbino@sasinc.org
Bachelor degree
2014
Worked as a case worker for a foster care agency for two years
2014
Some Spanish
CPR and First Aid Certified for adults and infants.
Alyssa received her Bachelor degree from the University of Buffalo. Prior to working at
SASi, she worked as a case worker for a foster care agency for two years.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Dawn Williams
SKIP of New York, Inc.
8205 Main Street, Suite 3, Williamsville NY 14221
(716) 626-2222
(716) 626-2220
dwilliams@sasinc.org
Associate degree in Liberal Arts and Humanities; Bachelor degree in Sociology
Dawn graduated from Erie Community College with an Associate degree in Liberal
Arts and Humanities and a Bachelor degree in Sociology from Buffalo State College.
She was formerly employed as an MSC at CSDD for approximately nine years and has
been with SKIP of New York for just five months. She enjoys linking individuals to
needed services so that they may be as independent as possible.
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Donna Andrzejewski
SKIP of New York, Inc.
8205 Main Street, Suite 3, Williamsville NY 14221
(716) 626-2222
(716) 626-2220
DonnaA@skipofny.org
1990
1990
Regional Manager
Donna has worked for SKIP since July 1990 as a family advocate and is the supervisor
of the Buffalo area office. Since October 1990, Donna has been providing service
coordination to families through various New York State programs. Donna has lived in
Western New York all her life and has a son with multiple disabilities that include
medical complexities. She was named the Regional Manager for the SKIP office in the
Buffalo and Rochester area in November, 2008.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Alexandra Brousse
SKIP of New York, Inc.
8205 Main Street, Suite 3, Williamsville NY 14221
(716) 626-2222
(716) 626-2220
abrousse@skipofny.org
Associate degree in Humanities and Social Science
2009
Alexandra is a graduate of Niagara County Community College with a degree in
Humanities and Social Science. Alexandra began working with the Buffalo office of
SKIP in August 2009 as a Family Advisor. She has hands-on experience helping people
with disabilities and really enjoys assisting individuals to live a happy and independent
life.
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Cathleen Larson
SKIP of New York, Inc.
8205 Main Street, Suite 3, Williamsville NY 14221
(716) 626-2222
(716) 626-2220
CLarson@skipofny.org
Master degree in Social Work
2001
Cathleen began her employment with SKIP in June 2001 and left briefly to obtain her
Master degree in Social Work from the SUNY Buffalo in 2003. She rejoined the Buffalo
office in March 2005 and is now a Medicaid Service Coordination Program Supervisor.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Jamie M. Murszewski
SKIP of New York, Inc.
8205 Main Street, Suite 3, Williamsville NY 14221
(716) 626-2222
(716) 626-2220
jmurszewski@skipofny.org
Bachelor degree in Social Work from Buffalo State College; Master degree in Social
Work from University at Buffalo
2010
Jamie has worked in various sectors of the Human Services field and has experience in
working with at risk parents. She has also provided mental health counseling to
children and adolescents.
2007
Areas of interest include developmentally disabled/Mental Health Dual Diagnosis,
Autism Spectrum Disorder and Behavior Modification
Jamie graduated with a BSW from Buffalo State College and a\ Master degree in Social
Work from the University of Buffalo. She began with SKIP of NY as an MSC in May of
2007 and continued until January of 2010. Jamie returned back to the agency in
December 2010 as an MSC supervisor. She has conducted parent groups in different
capacities, worked with teen parents, parents who were incarcerated and also parents
who were involved in the family court system. Through these experiences she gained
skills in engaging and communicating with parents. She also spent nine months
during 2010 doing mental health counseling with children.
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Sue Brennan
SKIP of New York, Inc.
8205 Main Street, Suite 3, Williamsville NY 14221
sbrennan@skipofny.org
Master of Science in Community Counseling; Bachelor of Arts in Psychology
Has been a Service Coordinator in the past
Area of interest Autism Spectrum Disorder
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Heather Witt
SKIP of New York, Inc.
8205 Main Street, Suite 3, Williamsville NY 14221
hwitt@skipofny.org
Bachelor degree in Psychology; Master degree in Social Work
A Teacher Aide for five years and worked with children 6 weeks to 12 years in a
daycare setting. While she pursued her Master degree, held several internships in
Human Services help.
developmentally disabled population
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Michelle Brunner
Southeast Works
181 Lincoln Street, Depew NY 14043
(716) 683-7100
(716) 683-7086
Bachelor of Science; Master of Science
2007
Speech Language Therapist for six years
2007
Michelle received a Bachelor of Science degree as well as Master of Science from
Nazareth College. She worked as a Speech/Language Therapist for six years in
Rochester before locating to Buffalo. In October 2007 Michelle joined Southeast
Works as an MSC Coordinator and was promoted to the Senior MSC in 2009. She is
currently the Assistant Director of Community Services, overseeing the MSCs,
Community Habilitation and Recreation Departments.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Meredith Herzog
Southeast Works
181 Lincoln Street, Depew NY 14043
(716) 683-7100
(716) 683-7086
Bachelor of Science in Psychology; Master of Science in Mental Health Counseling
One-to-one aide with developmentally disabled children at Gateway Longview
Meredith received her Bachelor of Science degree in Psychology from Buffalo State
College in 2003. She graduated with her Master of Science in Mental Health
Counseling from Medaille College in 2008. Prior to moving to WNY for her studies,
Meredith lived in New York City in the borough of the Bronx. While in college she
began working with developmentally disabled children at Gateway-Longview in
Bowmansville, NY. That was a one-to-one aide position that turned into a full time
position. After two years in that position she was promoted to a Crisis Intervention
worker. She then applied to Southeast Works and became an MSC.
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Melissa Kondrak-Gocker
Southeast Works
181 Lincoln Street, Depew NY 14043
(716) 683-7100
(716) 683-7086
Bachelor of Arts in Sociology; Master of Arts in Sociology
2008
One year as an Aide for children with developmental disabilities at Summit
Educational Resources
2008
Melissa graduated from Buffalo State College with a Bachelor of Arts degree in
Sociology. She also received a Master of Arts degree in Sociology from UB with a
specialization in family studies and gerontology. She is currently attending UB
majoring in Library Science. Melissa has experience conducting research and
instructing college level courses and spent a year working as an aide for children with
developmental disabilities at Summit Educational Resources. She joined the Southeast
Works team as an MSC in June of 2008.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Lauretta Little
Southeast Works
181 Lincoln Street, Depew NY 14043
(716) 683-7100
(716) 683-7086
Bachelor of Science in Math and Adolescent Education
2011
Primary Instructor at People Inc. for four years, Vocational Case Manager at Southeast
Works
2011
Lauretta has her Bachelor of Science degree in Math and Adolescent Education. She
earned this degree from Buffalo State College and graduated in 2009. When she
completed college, she worked with People Inc. as a Primary Instructor. After four
years of experience, Lauretta applied for a Vocational Case Management position with
Southeast Works at our Pre-Vocational/Day Habilitation blended OPTS Program.
Lauretta shined in this role and decided to learn more about the scope of the field of
developmental disabilities by working as an MSC. She joined the team in February
2011.
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Stacy Soeder
Southeast Works
181 Lincoln Street, Depew NY 14043
(716) 683-7100
(716) 683-7086
Bachelor of Arts in Psychology
Group Home through Child and Family Services, Job Coach II with Southeast Works
2010
Stacy graduated from Binghamton University in 2002 with a Bachelor of Arts degree in
Psychology. Prior to her employment with Southeast Works, Stacy worked in a group
home through Child and Family Services for boys aged 6-12 years with ED diagnosis.
Stacy then began working as a Job Coach II, assisting adults with developmental
disabilities find and maintain community employment and did this for over three years
before joining the MSC Department. Stacy became an MSC in May of 2010 and in
February of 2011 became the Senior MSC.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Colleen Steen
Southeast Works
181 Lincoln Street, Depew NY 14043
(716) 683-7100
(716) 683-7086
Bachelor of Arts in Social Sciences
Worked for Child Protective Services for one year and worked as an At-Home
Residential Trainer
2011
Colleen graduated from UB in 2009 with a Bachelor of Arts degree in Social Sciences.
She came to Southeast Works after college as an At-Home Residential Trainer working
directly with individuals in the community. Colleen also worked for a year with Child
Protective Services.
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Laura Kowalczyk
The Summit Center
415 North French Road, Amherst NY 14228
(716) 799-8130
(716) 799-8169
lkowalczyk@thesummitcenter.org
Master of Science
2014
Laura has experience in working directly with students in the classroom.
2014
Laura is compassionate to the needs of the families and individuals she works with.
Laura is kind hearted and sensitive.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Eric Ellison
The Summit Center
415 North French Road, Amherst NY 14228
(716) 799-8130
(716) 799-8169
eellison@thesummitcenter.org
Bachelor of Arts
2013
Eric started as a 1:1 aide with Summit Academy and also provided respite services.
2014
Due to Eric's experience in providing direct care, Eric is empathetic and considerate to
the needs of the people he serves. He is willing to go above and beyond to support
their needs
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Britney Drews
The Summit Center
415 North French Road, Amherst NY 14228
(716) 799-8130
(716) 799-8169
bdrews@thesummitcenter.org
Master of Science in Mental Health Counseling
2014
Britney has experience working with children through case management, advocating
and family supports since 2009.
2014
Britney is compassionate to the needs of others. She works hard to find and meet the
needs of the individuals she works with.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Lauren McGhee
The Summit Center
415 North French Road, Amherst NY 14228
(716) 799-8130
(716) 799-8169
lmcghee@thesummitcenter.org
Bachelor of Science
2015
2015
Lauren is new to the MSC role. However, her past work experience brings a wealth of
knowledge.
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Lyneise Reeves
The Summit Center
415 North French Road, Amherst NY 14228
(716) 799-8130
(716) 799-8169
lreeves@thesummitcenter.org
Bachelor of Arts in Psychology
2012
Worked in a group home serving individuals with developmental disabilities
2012
Lyneise recently was promoted to MSC/intake. Lyneise is a hard worker. She is eager
and passionate about her work.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Molly Rosowski
The Summit Center
415 North French Road, Amherst NY 14228
(716) 799-8130
(716) 799-8169
mrosowski@thesummitcenter.org
Master of Science in Education
2015
Molly was a Special Education teacher
2015
Molly is new to MSC. However, her experience as a Special Education teacher brings a
wealth of knowledge to the MSC role. Molly is enthusiastic to work with families and
advocate on their loved ones behalf.
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Karissa Priester
The Summit Center
415 North French Road, Amherst NY 14228
(716) 799-8130
(716) 799-8169
kpriester@thesummitcenter.org
2014
Karissa is currently pursuing her Master of Social Work. Karissa has been an MSC since
2012. She also worked in direct care in Summit's respite program. Karissa is
committed to the families she works with and is an excellent advocate.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Kimberly Harrington
The Summit Center
415 North French Road, Amherst NY 14228
(716) 799-8130
(716) 799-8169
kharrington@thesummitcenter.org
Bachelor of Science Health and Human Services
2015
Kimberly started as a resident counselor for a local human service agency.
2015
Kimberly has two years experience working in the field. She is dedicated to
advocating for individuals and the families she works with.
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Erin Huff
The Summit Center
415 North French Road, Amherst NY 14228
(716) 799-8130
(716) 799-8169
ehuff@thesummitcenter.org
Bachelor of Arts - Health and Human Services
2014
Erin began her career in 2006. She has experience working with individuals with
disabilities in a variety of settings.
2014
Erin has a wealth of knowledge to share. Erin is dedicated to finding the services to
meet the needs of the individuals she works with.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Tionna Lawson-Turner
The Summit Center
415 North French Road, Amherst NY 14228
(716) 799-8130
(716) 799-8169
tlawson-turner@thesummitcenter.org
Bachelor of Arts
2014
Worked in a group home serving individuals with developmental disabilities
2014
Tionna has direct support experience. She is an asset to the MSC department. She is
dedicated to the families and individuals she works with.
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Tammy Bertozzi
The Summit Center
415 North French Road, Amherst NY 14228
(716) 799-8130
(716) 799-8169
tbertozzi@thesummitcenter.org
Bachelor of Science in Speech Therapy
1998
2001
Tammy started as a classroom aide at Summit in 1998 and has been an MSC since
2001. She was promoted to Coordinator of MSC in 2006 and promoted again to
Director of MSC in 2014. Tammy has her Bachelor of Science degree in Speech
Therapy and has also worked in a classroom for several years. Tammy is a trained early
intervention service coordinator. Her true care and affection for children is reflected in
her heartfelt commitment to providing the best service to developmentally disabled
individuals and their families.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Jennifer Davis
The Summit Center
415 North French Road, Amherst NY 14228
(716) 799-8130
(716) 799-8169
Jdavis@thesummitcenter.org
Master degree in Counselor Education
1999
Experience working in a classroom setting with Developmentally disabled children.
1999
Jennifer has her Master degree in Counselor Education and has been a service
coordinator with Summit since 1999. Jennifer was recently promoted to Supervisor of
MSC. Jennifer has been both an Early Intervention Service Coordinator and an MSC.
Jennifer also has experience working in a classroom setting with Developmentally
disabled children. Jennifer's educational background and work experience allow her
to be an excellent advocate to her individuals and their families.
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Elizabeth Geis
The Summit Center
150 Stahl Road, Amherst NY 14228
(716) 799-8130
(716) 799-8169
Egeis@thesummitcenter.org
Bachelor of Science in Human Services
2009
Worked in a group home serving individuals with developmental disabilities
Elizabeth earned her Bachelor in Science degree in Human Services from Hilbert
College. She started with Summit i n 2014 as a service coordinator and was promoted
to MSC supervisor. Beth is willing to pursue information for families and individuals in
order to get them the services they are requesting. Elizabeth is passionate about
improving the quality of life of the individuals she serves.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Ashley Chiodo
The Summit Center
415 North French Road, Amherst NY 14228
(716) 799-8130
(716) 799-8169
achiodo@thesummitcenter.org
Bachelor of Science in Speech Language Pathology
2007
Providing respite services in the home and in the community
2009
Ashley has earned her Master degree in Science/Huma Services from Buffalo State
College. She has been employed at Summit since 2007. She joined the MSC
department in 2009. She was promoted to MSC supervisor in 2013. Ashley is always
respectful to the needs of the people she works with and will go above and beyond to
assist them.
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Nicole Hamilton
The Summit Center
415 North French Road, Amherst NY 14228
(716) 799-8130
(716) 799-8169
nhamilton@thesummitcenter.org
Bachelor of Arts in Social Work
2006
Nicole has experience in the Human Services field working with the developmental
disabled population since 1999.
2003
Nicole has been in the Human Services field since 1999 working with the
Developmentally disabled population. She holds a Bachelor of Arts degree in Social
Work from Buffalo State College. Nicole has a wide variety of experience which
includes being a provider of respite, residential habilitation and in the group home
setting. Nicole has worked as an MSC since 2003. She joined the Summit MSC
department in November 2006. Nicole is a very compassionate and caring individual
and these characteristics help to make her an excellent service coordinator and
advocate for her individuals and families.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
Agency:
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Prior MSC Experience:
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Bio:
Cheryl Meyer
The Summit Center
415 North French Road, Amherst NY 14228
(716) 799-8130
(716) 799-8169
cmeyer@thesummitcenter.org
Bachelor of Science in Health Service Administration
2007
Has been in the Human Services field since 1994.
Cheryl has her Bachelor of Science degree in Health Service Administration from
Fredonia State College. Cheryl has been in the Human Services field since 1994 and
has experience in incident investigations. She joined Summit's service coordination
team in February 2007. Cheryl was promoted to MSC Supervisor in 2011 and
promoted again to MSC Manager in 2014. Cheryl is doing a great job in her new role.
She is sensitive to the needs of her individuals and their families and works hard to
assist them in any way possible.
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Bio:
Abbie Pinto
The Summit Center
415 North French Road, Amherst NY 14228
(716) 799-8130
(716) 799-8169
apinto@thesummitcenter.org
2001
20+ years of experience working with disabled children.
Spanish
Abbie provides bilingual MSC for our department. Abbie joined Summit's Service
Coordination department in 2001 as a Bilingual Early Intervention Service Coordinator
and has transitioned to MSC over the past few years. Abbie has 20 plus years of
experience working with disabled children. She does a great job of securing services
and advocating. Abbie is a valuable asset to this department and the individuals she
serves.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Barbara Pratt
The Summit Center
415 North French Road, Amherst NY 14228
(716) 799-8130
(716) 799-8169
bpratt@thesummitcenter.org
Bachelor of Science in Early Childhood Education
Worked in the classroom setting at Summit as an aide
2006
Barbara earned her Bachelor of Science degree in Early Childhood Education from
Buffalo State College. She joined the MSC team in 2006. She has previously worked in
the classroom setting at Summit as an aide for five years. Barbara's direct service
experience will be helpful in working with individuals on her case load. She enjoys
working with individuals and their families in their home and linking them with
services in their community.
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Kathleen Regis
The Summit Center
415 North French Road, Amherst NY 14228
(716) 799-8130
(716) 799-8169
kregis@thesummitcenter.org
Bachelor degree
2000
Case management experience as an academic advisor at a local business college, also
worked with small children in a nursery school setting.
Kathleen has her Bachelor degree and has had case management experience as an
academic advisor at a local business college. Kathy has also worked with small children
in a nursery school setting. She has been with Summit since June 2000,
enthusiastically assisting individuals with developmental disabilities and their families.
Kathy is always searching for and gathering the latest information regarding
community resources and is eager to share that with the individuals she serves.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Jodi Whipple
The Rehabilitation Center
1439 Buffalo Street, Olean NY 14760
jwhipple@rehabcenter.com
Bachelor of Arts in Psychology
2013
Worked as a Family Advocate
Jodi has earned her Bachelor of Arts degree in Psychology from Bryan College. Prior to
becoming an MSC, she spent ten years as a Family Advocate for the Family Enrichment
Program (Head Start) in Binghamton, NY.
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David Haynes
The Rehabilitation Center
1439 Buffalo Street, Olean NY 14760
dhaynes@rehabcenter.com
Master of Science in Education
1998
David has a Master of Science in Education from St. Bonaventure University. He has
been with The Rehabilitation Center since 1998 starting as a day worker, then for
almost sixteen years working as a case manager at a day program.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Larissa Cooney
The Rehabilitation Center
1439 Buffalo Street, Olean NY 14760
lcooney@rehabcenter.org
Master in English and Creative Writing
2003
Some American Sign Language
Larissa received her Master in English and Creative Writing from Southern New
Hampshire University. She has worked at the Rehabilitation Center since 2003 and has
worked in direct care and as a senior instructor.
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Daniel Gayton
The Rehabilitation Center
3799 South Nine Mile Road, Allegany NY 14706
(716) 375-4740
dgayton@rehabcenter.org
Bachelor of Science
Six years of supervisory experience
General Manager of Service Coordination
Dan obtained a Bachelor of Science degree from Empire State College. He has been
employed as a youth counselor and as a service coordinator. Dan comes to the
position of Director of Medicaid Service Coordination with six years of supervisory
experience. Some of his duties will be overseeing the budget for the department,
central intake, some state funding programs, and providing supervision.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Karen Hunt
The Rehabilitation Center
3799 South Nine Mile Road, Allegany NY 14706
(716) 375-4740
khunt@rehabcenter.org
Bachelor degree in Psychology and Human Services; Master degree in Social Work
1993
Supervisor in a day treatment program also as behavior consultant, program specialist
and has worked with the elderly.
1994
Active in the adoption support community, especially with families dealing with
traumatized children.
Karen has a Master degree in Social Work and a Bachelor degree in Psychology and
Human Services. She has been with The Rehabilitation Center since 1993. She was a
supervisor in a day treatment program. She has held other positions prior to her
employment with the agency such as behavior consultant, program specialist, and has
worked with the elderly.
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Anne Nolan
The Rehabilitation Center
3799 South Nine Mile Road, Allegany NY 14706
(716) 375-4740
anolan@rehabcenter.org
Bachelor of Arts in Human Relations
Worked at YWCA
MSC Supervisor
Anne graduated from the University of Pittsburgh at Bradford with a Bachelor of Arts
degree in Human Relations. She was employed at the YWCA in Bradford as a case
worker for their mental health program. Anne provides service coordination for
individuals with Traumatic Brain Injury and the nursing home initiative as part of her
caseload.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Jessica Paterniti
The Rehabilitation Center
3799 South Nine Mile Road, Allegany NY 14706
(716) 375-4740
jpaterniti@rehabcenter.org
Bachelor degree in Sociology
Worked for Cattaraugus Community Action as a family court advocate for domestic
violence.
Jessica received a Bachelor degree in Sociology from St. Bonaventure University. She
previously worked for Cattaraugus Community Action as a family court advocate for
domestic violence. She has counseled victims, written order of protection and custody
petitions.
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Kellen Gilbert
The Rehabilitation Center
3799 South Nine Mile Road, Allegany NY 14706
(716) 375-4740
kgilbert@rehabcenter.org
Associate degree in Social Science; Bachelor degree in Theology
Eight years in Residential Habilitation Instructor, two years Community Living Skills
Counselor
Kellen has an Associate degree in Social Science from Jamestown Community College,
and finishing Bachelor degree in Theology from Coges Christian College. Also a youth
pastor and a licensed minister through Rock of Revelation Church in Olean, NY.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Robert Rodgers
The Rehabilitation Center
3799 South Nine Mile Road, Allegany NY 14706
(716) 375-4740
rrodgers@rehabcenter.org
Bachelor degree in Psychology
Worked in the mental health field and direct care, was employed as a therapeutic
counselor.
Rob graduated from the University of Pittsburgh with a Bachelor degree in
Psychology. He has experience working in the mental health field and direct care. He
was employed as a therapeutic counselor. Rob provides service coordination for the
Willowbrook individuals living in our residential program.
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Terry D. Rose
The Rehabilitation Center
3799 South Nine Mile Road, Allegany NY 14706
(716) 375-4740
trose@rehabcenter.org
Bachelor of Arts in Social Science
Case management services to homeless individuals in McKean County, Pennsylvania
Terry graduated from St. Bonaventure University with a Bachelor of Arts degree in
Social Science. Previous employment includes case management services to homeless
individuals in McKean County, Pennsylvania. Terry has been with the Rehabilitation
Center for 10 years.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Robyn Straub
The Rehabilitation Center
3799 South Nine Mile Road, Allegany NY 14706
(716) 375-4740
rstraub@rehabcenter.org
Bachelor of Science in Psychology
Worked with children with developmental disabilities as well as working for a
domestic violence and sexual assault program.
Robyn received her Bachelor of Science in Psychology from the University of
Pittsburgh. Her work experience is with children with developmental disabilities as
well as working for a domestic violence and sexual assault program.
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Nicole Kimball
The Resource Center
200 Dunham Avenue, Jamestown NY 14701
(716) 483-2344
Nicole.Kimball@resourcecenter.org
Program Administrator, Medicaid Service Coordination
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
Agency:
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Todevelopmentally disabled Becker
The Resource Center
200 Dunham Avenue, Jamestown NY 14701
(716) 483-2344
Todevelopmentally disabled.Becker@resourcecenter.org
Supervisor, Medicaid Service Coordination
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Trevor Ellis
The Resource Center
880 East 2nd Street, Jamestown NY 14701
(716) 485-4666
(716) 485-7236
Trevor.Ellis@resourcecenter.org
Associate degree in Human Services from JCC; Bachelor degree in History and
Sociology from UNC - Charlotte
2002
Brother with Autism
2005
Trevor holds a Bachelor degree in History and Sociology from the University of North
Carolina at Charlotte. He also holds an Associate degree in Human Services from
Jamestown Community College. He has been employed with The Resource Center
since October 2002. He previously worked as a Habilitation Skills Technician and a
Treatment Coordinator in the Resource Center's Day Treatment Program prior to
becoming a Medicaid Service Coordinator in August of 2005. Trevor has a brother who
is diagnosed with a developmental disability. MSC Supervisor since December 2012.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Joanna Hedlund
The Resource Center
200 Dunham Avenue, Jamestown NY 14701
(716) 483-2344
Joanna.Hedlund@resourcecenter.org
Associate degree in Psychology and Human Relations
Worked for The Resource Center, worked with individuals with disabilities for over 20
years.
Jamestown
Joanna earned her Associate degree in Psychology from Jamestown Community
College and another year of Human Services classes also at Jamestown Community
College. Joanna has worked with individuals with disabilities for over 20 years, five of
those years were spent working at Heritage Centers in Buffalo as a Recreational Service
Plan Instructor and 10 years with the Resource Center in a variety of roles from
providing direct care to Assistant Medicaid Service Coordinator. Joanna currently
provides Medicaid Service Coordination to individuals in the community and assists in
the oversight of individual representative payee services through The Resource
Center's Social Services Department.
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Julie Jackson
The Resource Center
200 Dunham Avenue, Jamestown NY 14701
(716) 483-2344
Julie.Jackson@resourcecenter.org
Associate degree in Social Services; Bachelor of Science in Education
Jamestown
Julie is a 1997 graduate of JCC with an Associate degree in Social Services and a 2000
graduate of SUNY Fredonia with a Bachelor degree of Science in Education. She has
experience working in schools and with children. Julie has also held case management
positions with The Resource Center in Skills Enhancement, Sheltered Workshop and
Day Habilitation prior to becoming a Service Coordinator.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
Agency:
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Jocelyn Jones
The Resource Center
200 Dunham Avenue, Jamestown NY 14701
(716) 483-2344
Jocelyn.marsh@resourcecenter.org
Bachelor degree in Special Education and Elementary Education; Second Bachelor
degree in Paralegal Studies
1999
Worked with children with disabilities as a camp counselor through the Jamestown
YMCA as well as working with adolescents at the Gustavus Adolphus Children's Home.
1999
Jamestown
Jocelyn holds a Bachelor degree in Special Education and Elementary Education from
Edinboro University of Pennsylvania. She has also earned her second Bachelor degree
in Paralegal Studies with an emphasis in Alternative Dispute Resolution. She has been
employed as a Medicaid Service Coordinator with The Resource Center since
November 1999. Previous to this, Jocelyn worked with children with disabilities as a
camp counselor through the Jamestown YMCA as well as working with adolescents at
the Gustavus Adolphus Children's Home. She enjoys working with children and adults
with disabilities.
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Dennis Wakelee
The Resource Center
200 Dunham Avenue, Jamestown NY 14701
(716) 483-2344
Dennis.Wakelee@resourcecenter.org
Bachelor of Science in Psychology
1994
Background in Rehabilitation and Employment Services.
2011
Jamestown
Dennis has a Bachelor of Science in Psychology from Slippery Rock University of
Slippery Rock, Pennsylvania. Dennis has worked with The Resource Center from 1994
to present holding various positions. He has held the title of Supported Employment
Case Manager, Rehabilitation Services Case Manager, Job Developer and a job Skills
Instructor. Dennis has been with The Resource Center as a Medicaid Service
Coordinator since June of 2011.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
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Michelle Rizzardi
The Resource Center
200 Dunham Avenue, Jamestown NY 14701
(716) 483-2344
Michelle.Rizzardi@resourcecenter.org
Bachelor in Science in Social Work
1992
Five years working as a Habilitation Skills Technician, six years as Treatment
Coordinator at The Resource Center.
2001
Jamestown
Michelle is a graduate of Edinboro University of Pennsylvania with a Bachelor of
Science degree in Social Work. She has been employed with The Resource Center since
1992 and has been a Medicaid Service Coordinator since April 2001. Michelle's prior
experiences include working as a Habilitation Skills Technician for three years and as
Treatment Coordinator for 6 years at The Resource Center.
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Robin Stanko
The Resource Center
200 Dunham Avenue, Jamestown NY 14701
(716) 483-2344
Robin.Stanko@resourcecenter.org
Bachelor degree in Elementary Education
2006
Seven years as a Substitute Teacher, two years as a Early Intervention Teacher, 11 years
worked with children in the classroom as a Wrap-A-Round Aide 1:1 with Children's
Mental Health
2006
Jamestown
Robin graduated from Corry Area High School in 1984. She graduated from Edinboro
University with a Bachelor degree in Elementary Education in 1988. She worked as a
substitute teacher for seven years. In 1995, she began working as a Early Intervention
teacher for two years. Robin decided to work with children in the classroom as a wrapa-round aide 1:1 with children's mental health for 11 years before coming to work for
The Resource Center in July of 2006. Since then she has served as a Medicaid Service
Coordinator.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
Agency:
Address:
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April Wallace
The Resource Center
200 Dunham Avenue, Jamestown NY 14701
(716) 483-2344
April.Wallace@resourcecenter.org
Bachelor degree in Sociology
She worked as a counselor at Jones Memorial Health Center's inpatient psychiatric unit
for eight years.
2000
Jamestown
April has a Bachelor degree in Sociology with a concentration in Social Work from
SUNY Fredonia. She has been a Medicaid Service Coordinator with The Resource
Center since September 2000. Prior to this, she worked as a counselor at Jones
Memorial Health Center's inpatient psychiatric unit for eight years.
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Barbara Wheeler
The Resource Center
200 Dunham Avenue, Jamestown NY 14701
(716) 483-2344
Barb.Wheeler@resourcecenter.org
Bachelor degree in Education
1990
Case Manager and Habilitation Skills Technician for the Rehabilitation Department
2001
Jamestown
Barbara graduated from Edinboro University with a Bachelor degree in Education. She
has been a Medicaid Service Coordinator since October 2001. Prior to this, she was a
Case Manager and Habilitation Skills Technician for the Rehabilitation Department.
She has been employed by the Resource Center since December 1990.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
Agency:
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Mindy Block
The Resource Center
200 Dunham Avenue, Jamestown NY 14701
(716) 483-2433
Mindy.Block@resourcecenter.org
Associate degree in Liberal Arts and Science; Bachelor degree in Sociology
1998
Habilitation Skills Technician in the Day Treatment Program and Rehabilitation Case
Manager for the Sheltered Workshop.
Dunkirk
Mindy graduated from Jamestown Community College with an Associate degree in
Liberal Arts and Sciences. She then completed her Bachelor degree in Sociology with a
minor in Psychology at SUNY Fredonia. Mindy began working for the Resource Center
in 1998 as a Habilitation Skills Technician in the Day Treatment Program. She then was
promoted to a Rehabilitation Case Manager for the Sheltered Workshop. Mindy is
presently working as a Medicaid Service Coordinator.
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John Lanski
The Resource Center
200 Dunham Avenue, Jamestown NY 14701
(716) 483-2344
John.Lanski@resourcecenter.org
Bachelor degree in Sociology
1999
Support staff and case manager for individuals with traumatic brain injury.
Dunkirk
John graduated from SUNY Fredonia in 1997 with a Bachelor degree in Sociology. He
began working for The Resource Center in 1999 as a support staff and case manager
for individuals with traumatic brain injury. John is currently working as a Medicaid
Service Coordinator.
Name:
Agency:
Kayla Tedone
The Resource Center
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Address:
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200 Dunham Avenue, Jamestown NY 14701
(716) 366-5967
Kayla.Tedone@resourcecenter.org
Bachelor degree in Psychology
2005
Dunkirk
Kayla graduated from SUNY Fredonia with a Bachelor degree in Psychology with a
minor in both Spanish and Latino studies. She began working for The Resource Center
in 2005 as a Habilitation Skills Instructor in the day program. She was then promoted
to a Rehabilitation Case Manager in the Traumatic Brain Injury Program. Kayla is
currently working as a Medicaid Service Coordinator and assists with central intake.
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Bio:
Jessica Pietrkiewicz
The Resource Center
200 Dunham Avenue, Jamestown NY 14701
(716) 661-1020
(716) 485-7236
jessica.pietrkiewicz@resourcecenter.org
Bachelor degree Interdisciplinary Studies; Minor English and History
2011
Direct Support Person for The Resource Center; Agency Habilitation Spec for The
Resource Center; Substitute Teacher
Working with children, Special Education, Autism
Graduated from D'Youville College in 2009 with a Bachelor degree in Interdisciplinary
Studies; Minor in English and History. After college she became a Substitute Teacher
for Dunkirk City Schools and Brocton Central School District. In 2011 she began
working for The Resource Center as a Direct Support Person at a Habilitation Spec.
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Alyce Peterson
The Resource Center
200 Dunham Avenue, Jamestown NY 14701
(716) 485-7211
(716) 485-7236
alyce.peterson@resourcecenter.org
Bachelor degree in Psychology and Sociology from SUNY Fredonia
2007
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Prior MSC Experience:
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Worked in Rehab and Employment Services as a Case Manager, Job Developer,
Vocational Rehab Counselor, Special Projects Coordinator and Employment Services
Supervisor
2007
Graduated from School Within a School in 2002. Went to Jamestown Community
College for two years and received her Associate degree in Social Sciences. Completed
Bachelor degrees from SUNY Fredonia and began working at The Resource Center in
2007.
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Cori Sanders
The Resource Center
200 Dunham Avenue, Jamestown NY 14701
(716) 366-1021
(716) 363-6330
Cori.Sanders@resourcecenter.org
Bachelor of Art in Psychology; Minors in Sociology and Anthropology
Rehabilitation Services Case Manager for LTSE and Prevocational Services. Habilitation
Skills Technician (Activity Leader) at the Dunkirk Day Habilitation Program.
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Bio:
Bruce Jackson
The Resource Center
200 Dunham Avenue, Jamestown NY 14701
(716) 484-6113
(716) 485-7236
bruce.jackson@resourcecenter.org
Bachelor of Arts in Psychology from SUNY Fredonia
Involved with Early Intervention Programs an independent service coordinator within
The Resource Center
Knowledge of NYS Education Department Regulations and parental supports for
CPSE/CSE meetings.
Human Services worker since obtaining Associate in Arts degree at Jamestown
Community College.
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
Agency:
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Bio:
Heidi Gordon
The Resource Center
200 Dunham Avenue, Jamestown NY 14701
(716) 485-4619
(716) 485-7236
Heidi.Gordon@Resourcecenter.org
Master of Science in Education; Bachelor of Science in Education; Bachelor degree in
Sociology
Special Education Teacher, General Education Teacher, Domestic Violence Advocate,
Case Manager
Special Education
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Bio:
Julie Stronz
The Resource Center
200 Dunham Avenue, Jamestown NY 14701
Julie.stronz@resourcecenter.org
Bachelor of Arts in Psychology; Associate degree in Science
2008
Rehabilitation Case Manager at the Jamestown Sheltered Work center
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Year Started as MSC:
Other Languages:
Specialty Area:
Additional Info:
Bio:
Shelby Surrena
The Resource Center
200 Dunham Avenue, Jamestown NY 14701
(716) 661-4755
(716) 485-7236
shelby.surrena@resourcecenter.org
Master degree in Special Education
Behavior Specialist, Barber National Institute
SUNY Fredonia - Bachelor of Science Education; Mercy Hurst - Master degree in Special
Education
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Name:
Agency:
Address:
Phone:
Fax:
Email:
Education Degree:
Year Started @ Agency:
Prior MSC Experience:
Year Started as MSC:
Other Languages:
Specialty Area:
Additional Info:
Bio:
Courtney Reardon
The Resource Center
200 Dunham Avenue, Jamestown NY 14701
(716) 485-4615
(716) 485-7236
Courtney.Reardon@resourcecenter.org
Master of Education in Curriculum and Instruction from Penn State University;
Bachelor of Science in Education: Special Education from SUNY Buffalo; Bachelor of
Science in Elementary Education from SUNY Buffalo
MSC
Was a Teacher
Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS) 2015 MEDICAID SERVICE COORDINATOR DIRECTORY Medicaid Service Coordinator (MSC) Directory Change Form Parent Network of WNY maintains the WNY MSC Directory which is distributed to families, individuals and service providers. The form below is used to update information about any changes to MSCs and/or MSC Supervisors in your agency. Please complete the information requested below for all changes (one form per MSC/Supervisor). Please circle one option for the information provided on this form: ________ Add ________Update ________Remove Agency Name: Address/Phone/Fax: MSC Name: MSC E‐Mail and Phone Number: Education / Degree: Name of College/University: Length of time with this organization: Prior Experience pertaining to MSC: Speak another language? If so, what? Area of Specialty: Brief Bio: Please forward to nsc@parentnetworkwny.org or fax to 716‐332‐4171 or mail to Nancy Campbell, Parent Network of WNY, 1000 Main Street, Buffalo NY 14202 Funded by Office for People with Developmental Disabilities (OPWDD) – Family Services (FSS)