IBM United States Software Announcement 216-007, dated February 23, 2016 IBM Sterling B2B Integration Services now available in additional geographic locations Table of contents 1 2 2 2 3 4 Overview Key prerequisites Planned availability date Description Program number Publications 5 5 5 7 7 Technical information Ordering information Terms and conditions Prices Order now Overview IBM's next-generation B2B integration cloud platform is now available in a new data (R) center in Frankfurt, Germany for IBM Sterling B2B Integration Services, part of IBM's B2B Cloud Services product portfolio. These services are also expanding into new markets and are available in an additional 10 countries. IBM B2B Cloud Services helps enterprises of all sizes synchronize their end-toend value chain by driving rapid responses to changes in demand without massive investments in B2B integration infrastructure. IBM solutions range from on-demand solutions to fully managed services enabling you to connect, coordinate, and collaborate with your trading partner communities around the world. Sterling B2B Integration Services is a fully-managed cloud-based solution that supports modern digital business interactions: • • • • • • • • Rapidly onboard new trading partners with IBM's world class implementation team. Swiftly connect with your trading community to help realize faster time to revenue. Simplify your support model through IBM's white glove approach for proactive trading-partner support. Help reduce your Total Cost of Ownership (TCO) compared to on-premises alternatives. Improve B2B collaboration by extending internal IT and business processes to external partners. Seamlessly and quickly consume transactions through automated data transformation. Create centralized visibility enabling comprehensive tracking of business process activities for your customers, suppliers, and business partners. Benefit from IBM's stringent security standards, data encryption and secure design requirements when connecting with your trading community. Next-generation cloud B2B platform meets more requirements, extending your global reach Sterling B2B Integration Services continues to pursue the latest in IBM's innovations to provide a competitive advantage to B2B clients while maximizing their return on investment (ROI). Investment in IBM infrastructure has yielded significant results in terms of successfully processing increasing large volumes of data at top speed. IBM's next-generation transformation architecture transforms data up to 10 times faster than previous offerings, improving capacity and helping to reduce costs. The new, next-generation platform, for IBM B2B Integration Services also streamlines IBM United States Software Announcement 216-007 IBM is a registered trademark of International Business Machines Corporation 1 configuration and elevates compliance checking, with the goal to allow Support and Delivery Services teams to implement clients and their trading partners with unparalleled efficiency and accuracy. Sterling B2B Integration Services, available on IBM's SoftLayer cloud infrastructure, offers on-demand scale, exceptional bandwidth through a carrier grade backbone, local points of presence, a highly secure IPv4 and IPv6 network with local and global load balancing and the ability to expand into new geographies (based on demand) to meet local security, privacy, and data residency requirements. (R) B2B Integration Services works to meet European security and performance requirements The first SoftLayer data center to offer this new platform is in Frankfurt, Germany. Geographically focused on European clients, and those clients with European trading partners, all data is processed and stored within the European Union and support hours and maintenance windows are optimized for the European business day. The Frankfurt center includes all the robust security and performance capabilities of IBM. Designed according to IBM Security Readiness Principles and ISO27001 standards, data is encrypted while in motion and while at rest to help ensure client data is secured as it traverses the service and once stored in the database and file system. In addition, the strictest security requirements are adhered to in order to be SOC-2 compliant. A description of the B2B Integration Services offering supported in the new data center is available at http://www-01.ibm.com/software/commerce/b2b/cloud-services/integrationservices/ Order now For ordering, contact your IBM representative or an IBM Business Partner. For more information, contact the Americas Call Centers at: 800-IBM-CALL (426-2255). Reference: YE001 Key prerequisites • Internet connection • Browser Refer to the Technical information section for additional information. Planned availability date February 23, 2016 Description IBM Sterling B2B Cloud Services Expanding B2B Cloud Services offerings to more markets IBM Sterling B2B Cloud Services offerings are available in 10 additional countries, bringing the global total for File Transfer Service, Integration Services, and related solutions to 65 countries. The Sterling Collaboration Network remains available in 196 countries. IBM United States Software Announcement 216-007 IBM is a registered trademark of International Business Machines Corporation 2 IBM Sterling File Transfer Service, IBM Sterling B2B Integration Services Basic, IBM Sterling B2B Integration Services Plus, IBM Sterling Synchronous B2B Process Service, IBM Sterling Process Enrichment Service, and Rosettanet support are now additionally available in: • Hong Kong • Indonesia • Malaysia • Mexico • Philippines • Singapore • South Africa • Taiwan • Thailand • United Arab Emirates IBM Sterling e-Invoicing is now available in: • Hong Kong • Mexico • Singapore • South Africa Accessibility by people with disabilities A US Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at http://www.ibm.com/able/product_accessibility/index.html Availability of national languages Language Availability date Brazilian Portuguese, English, French, German, Italian, Japanese, Simplified Chinese, Traditional Chinese, Spanish February 23, 2016 Program number Program number Program name 5725-E36 IBM Sterling B2B Integration Services Education support The IBM B2B Commerce Education team delivers a comprehensive portfolio of education services to help clients successfully deploy service-oriented architecture (SOA) and to integrate B2B Commerce products to achieve the maximum benefit. Education is a key component to ensuring software success. IBM's curriculum provides a unique training value built on exclusive product knowledge direct from IBM developers cemented with expert instructors and flexible time-saving and cost saving training options. The IBM B2B Commerce Education team works closely with product developers and services organizations to ensure that the courses offered provide the most up-to the- minute technical and product information. IBM courses place an emphasis on the advanced knowledge and insight that only these sources IBM United States Software Announcement 216-007 IBM is a registered trademark of International Business Machines Corporation 3 can provide. IBM draws from a deep pool of technical experience in the development of education courses and passes that knowledge on to students. IBM B2B Commerce Education provides training that spans the spectrum of skills requirements from introductory product overviews to advanced offerings. Hands on labs let students work with fully-functional versions of the software to round out their training experience. Several training options are available, including instructor led classroom offerings, customized courses, and virtual (online) training that lets students train from their office without traveling. Descriptions of Industry Solutions B2B Commerce courses for IT professionals and managers are available at http://www-304.ibm.com/jct03001c/services/learning/ites.wss/us/en? pageType=page&c=a0000 037 Follow the links to the Industry Solutions B2B Commerce Education pages for information about course locations and availability dates or call IBM training at 800IBM-TEACH (426-8322) for catalogs, schedules, and enrollments. IBM training provides education to support many IBM offerings. Descriptions of courses for IT professionals and managers are on the IBM training website http://www.ibm.com/services/learning/ Offering Information Product information is available via the Offering Information website http://www.ibm.com/common/ssi Also, visit the Passport Advantage (R) website http://www.ibm.com/software/passportadvantage Publications No publications are shipped with these programs. The IBM Publications Center portal is located at http://www.ibm.com/shop/publications/order The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. A large number of publications are available online in various file formats, and they can all be downloaded by all countries. Services Software Services IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs. To learn more about IBM Software Services or to contact a Software Services sales specialist, visit IBM United States Software Announcement 216-007 IBM is a registered trademark of International Business Machines Corporation 4 http://www.ibm.com/software/sw-services/ Technical information Specified operating environment Software requirements Supported web browsers: • Google Chrome, current version • Microsoft Internet Explorer, current version Mozilla Firefox, current version • TM The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a readme file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language. Such information is provided subject to the following Statement of Good Security Practices: IT system security involves protecting systems and information through prevention, detection and, response to improper access from within and outside your enterprise. Improper access can result in information being altered, destroyed, misappropriated, or misused, or can result in damage to or misuse of your systems, including for use in attacks on others. No IT system or product should be considered completely secure and no single product, service, or security measure can be completely effective in preventing improper use or access. IBM systems, products, and services are designed to be part of a lawful, comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective. Important: IBM does not warrant that any systems, products, or services are immune from, or will make your enterprise immune from, the malicious or illegal conduct of any party. Planning information Packaging This offering is accessed through the Internet. There is no physical media. Ordering information Charge metric Program name PID number Charge metric IBM Sterling B2B Services 5725-E36 No changes Terms and conditions The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Passport Advantage Agreement, the International Passport Advantage (R) Express Agreement, the Cloud Services Agreement and associated Service Descriptions, or the IBM SaaS Terms of Use. Subscription IBM United States Software Announcement 216-007 IBM is a registered trademark of International Business Machines Corporation 5 The IBM International Passport Advantage Agreement and the IBM SaaS Terms of Use or the IBM Cloud Services Agreement (CSA) and the Service Description govern your use of this offering. Agreement for Acquisition of Software Maintenance Technical support Technical support is provided for IBM SaaS and enabling software, as applicable, during the subscription period. Any enhancements, updates and other materials provided by IBM as part of any such technical support are considered to be part of IBM SaaS or enabling software, as applicable, and therefore governed by the SaaS Terms of Use or the CSA and associated Service Description. Technical support is included with IBM SaaS and is not available as a separate offering. Refer to additional technical support information in the IBM Software as a Service Terms of Use document for the program. Terms of use The program's Terms of Use and CSA Service Description document is available on the IBM Software as a Service Agreements website http://www.ibm.com/software/sla/sladb.nsf/sla/saas Limited warranty If warranted, refer to the warranty as stated in the Terms of Use document or the Cloud Services Agreement for this offering. Money-back guarantee No Volume orders (IVO) No Passport Advantage applies Yes, and through the Passport Advantage website at http://www.ibm.com/software/passportadvantage Software Subscription and Support applies No System i Software Maintenance applies No Variable charges apply No Educational allowance available Not applicable. IBM United States Software Announcement 216-007 IBM is a registered trademark of International Business Machines Corporation 6 Statement of good security practices IT system security involves protecting systems and information through prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered, destroyed, or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a lawful, comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective. Important: IBM does not warrant that any systems, products, or services are immune from, or will make your enterprise immune from, the malicious or illegal conduct of any party. Prices Passport Advantage For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner for Software Value Plus. Additional information is also available at http://www.ibm.com/software/passportadvantage Order now To order, contact your Americas Call Centers, local IBM representative, or your IBM Business Partner. To identify your local IBM representative or IBM Business Partner call 800-IBM-4YOU (426-4968). For more information, contact the Americas Call Centers. Phone: 800-IBM-CALL (426-2255) Fax: 800-2IBM-FAX (242-6329) For IBM representative: callserv@ca.ibm.com For IBM Business Partner: pwcs@us.ibm.com Mail: IBM Teleweb Customer Support ibm.com Sales Execution Center, Americas North 3500 Steeles Ave. East, Tower 3/4 Markham, Ontario Canada L3R 2Z1 (R) Reference: YE001 The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products. IBM Software Value Plus These products are available under IBM Software Value Plus, either directly from IBM or through authorized Business Partners who invest in skills and high-value solutions. IBM customers may benefit from the industry-specific or horizontal solutions, skills, and expertise provided by these Business Partners. IBM United States Software Announcement 216-007 IBM is a registered trademark of International Business Machines Corporation 7 Additions to Software Value Plus will be communicated through standard product announcements. For a current list of IBM software available under Software Value Plus, visit http://www.ibm.com/partnerworld/page/svp_authorized_portfolio_criteria For questions regarding Software Value Plus, visit http://www.ibm.com/partnerworld/page/svp_authorized_portfolio_contacts Trademarks IBM, Passport Advantage, System i, Express and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both. Microsoft is a trademark of Microsoft Corporation in the United States, other countries, or both. Other company, product, and service names may be trademarks or service marks of others. Terms of use IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only.Additional terms of use are located at Terms of use For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page http://www.ibm.com/planetwide/us/ IBM United States Software Announcement 216-007 IBM is a registered trademark of International Business Machines Corporation 8