UPS Rate and Service Guide Effective January 3, 2011 2011 Daily Rates Hong Kong 1 U P S I N T E R N AT I O N A L SHIPPING SERVICES UPS International Shipping Services UPS EXPRESS SERVICES UPS Worldwide Express Plus For time-definite delivery of your extremely urgent shipments, UPS Worldwide Express Plus guarantees delivery by 8:00 am/8:30 am to major cities in the U.S.; 8:30 am to Canada; 9:00 am to major Asian cities, over 4,000 U.S. cities and major business centres in Europe. For your urgent import shipments, UPS Worldwide Express Plus guarantees delivery by 9:00 am to selected areas in your country. ® UPS Worldwide Express® For all your urgent shipments, UPS Worldwide Express guarantees delivery by 10:30 am or before 12:00 noon to most parts of the U.S.; major cities in Canada, Europe and Asia; and selected areas in the Americas. For your import shipments, UPS Worldwide Express guarantees delivery by 12:00 noon to selected areas in your country. UPS Worldwide Express Saver® For an economical alternative to UPS Worldwide Express, UPS Worldwide Express Saver provides money-back guaranteed delivery by end-of-day, to over 200 countries and territories worldwide. You can rely on the same end-of-day delivery commitment for your import shipments. UPS Worldwide Expedited® For your important shipments that do not require urgent express delivery, UPS Worldwide Expedited delivers in as little as three business days within Asia and from Asia to major business centres in Europe and North and South America. UPS 10 KG Box® & UPS 25 KG Box®* As part of the UPS Express family of products, UPS offers two flat rate options for your UPS Worldwide Express and UPS Worldwide Express Saver shipments – the UPS 10 KG Box and UPS 25 KG Box. Send your urgent shipments at a flat rate to all parts of the world, with door-to-door delivery and money-back guarantee! UPS GLOBAL FREIGHT SERVICES UPS Express® Freight For your urgent freight shipments, UPS Express Freight offers guaranteed, door-to-door delivery for shipments over 70 kg by end-of-day within one to three business days to major metropolitan areas around the world. UPS Air Freight Direct® UPS Air Freight Direct combines speed and value for global airport-to-airport service that’s ideal for shipments over 70 kg. Day-specific scheduling with delivery within one to three days ensures better planning and more flexibility. UPS Air Freight Consolidated® For less urgent freight shipments, gain confidence and reliability with our day-definite airport-to-airport service with delivery worldwide within three to five business days. * Shipping charges will be billed to shipper. Duty and tax will be billed to receiver. Note: Conditions and restrictions, including the UPS Terms and Conditions of Service, apply. For details, please contact our Customer Service Representatives or refer to ups.com®. Future Changes – Rates, charges, service explanation, and services are subject to change without prior notice. 2 Determine the Weight and Size UPS Express Services Billable Weight: Actual or Dimensional? Determining which weight to use in calculating your rate requires that you determine which rule applies. Different rules apply depending on the service selected. Step 1 Calculate Cubic Size: Multiply the length by the width and by the height (each rounded up to the nearest whole centimetre) of each package. Dimensional weight considers density, which is the amount of space a package occupies in relation to its actual weight, to determine billable weight. Step 2 Determine the Dimensional Weight*: Divide the cubic size of the package by 5,000 to determine the dimensional weight in kilograms. Increase fractions of a weight to the next full kilogram. Note: Packages that exceed UPS weight and size limit are not accepted for transportation. Contact our Customer Service Representatives for details. Step 3 Select the Proper Zone: Locate the appropriate zone for the shipment in the zone chart on pages 8 to 11. Irregularly-shaped Packages Measure boxes or containers that are not rectangular to determine dimensional weight and whether the package is within maximum limits. Height Treat the irregularly-shaped package as if it is in a regular rectangular box. Measure the length, width and height of the package from its extreme points. Dimensional Weight in Kilograms LxWxH 5,000 = Shipment Pricing Rates for multiple-piece shipments**, which include UPS Express Paks and packages shipped to a single receiver on the same day, are based on the total shipment weight of an individual shipment. This means substantial savings over single-piece rates. To determine a shipment’s total billable weight, use the greater of each package’s actual or dimensional weight. Additional Information: Weight and Size Limits • Maximum weight per package is 70 kg. • Maximum length per package is 270 cm. • Maximum size per package is 419 cm in length and girth [(2 x width) + (2 x height)] combined. • There is no limit to the total shipment weight or number of packages in a shipment. L =Length in centimetres W =Width in centimetres H =Height in centimetres H Leng t h L W h idt W Freight Collect Shipment Some destination countries do not offer Freight Collect service. Contact our Customer Service Representatives for details. Shipping charges will be reversed to the shipper if the consignee refuses to make payment. * For import shipments, use the origin country unit of measure and dimensional factor to calculate the dimensional weight. ** Multiple-piece shipment refers to a shipment consisting of packages and/or documents sent via a single waybill number. Note: Future Changes – Rates, charges, service explanation, and services are subject to change without prior notice. 3 SERVICES WITH ADDITIONAL CHARGES Services with Additional Charges Contractual International Dangerous Goods Dangerous goods are articles or substances which are capable of posing a significant risk to health, safety or property if not handled and shipped in a proper manner. There are various laws, regulations and rules governing the transportation of dangerous goods across international borders. UPS offers a contractual service which ensures that your dangerous goods shipments are handled and shipped in accordance with international and domestic regulations via our global network. The service is offered at a surcharge of HK$310 per package. For a detailed listing of UPS acceptable classes and commodities of dangerous goods, please contact our Customer Service Representatives. UPS FTZ FacilitatorSM With UPS FTZ Facilitator, importers and exporters have the ability to use UPS to transport international shipments “ in-bond” to and from a global Free/ Foreign Trade Zone (FTZ). This service is available for shipments using UPS Worldwide Express Plus®, UPS Worldwide Express®, UPS Worldwide Express Saver® and UPS Worldwide Expedited®. This contractual, fee-based service allows the shipment of goods to move to or from an FTZ without using other transportation providers. Using UPS as a single source enables importers and exporters to increase visibility and tracking, and reduce the chance for errors and costs associated with utilising multiple transportation providers. Importers will choose UPS FTZ Facilitator to direct shipments to be delivered, in-bond, to a designated FTZ rather than being cleared through customs. The fee for this service is HK$625 per shipment. Exporters will choose UPS FTZ Facilitator to ship goods in-bond from an FTZ to an international destination. The fee for this service is HK$625 per shipment. Note: Conditions and restrictions, including the UPS Terms and Conditions of Service, apply. For details, please contact our Customer Service Representatives or refer to ups.com®. Future Changes – Rates, charges, service explanation, and services are subject to change without prior notice. 4 Services with Additional Charges Non-Contractual Declared Value Charge For each shipment over HK$777, you may purchase additional coverage against loss or damage at HK$3.20 for each additional HK$777 or fraction thereof. Charges for declared value can be billed to the shipper, the receiver, or to a third party. Saturday Delivery Delivery of shipments is available at an additional charge of HK$100 for each UPS Express Envelope or each shipment of UPS Express Paks and packages. For Freight Collect shipments, the charge will be billed to the consignee. Undeliverable Package Return Charge Shipments refused by the consignee, or which for any other reason cannot be delivered, will be held, and UPS will attempt to contact the shipper for further instructions, including return. Applicable transportation costs plus a HK$78 surcharge per undeliverable shipment apply to any return, at the shipper’s expense. UPS Returns®* To meet a range of reverse logistics needs and simplify the process of collecting customer returns, UPS offers a variety of returns services. You generate a return label for your customer, or UPS provides your customer with a label via e-mail or mail. The UPS Returns services available are: Print Return Label You generate the label and include it in an outbound shipment or distribute separately to your customer, who then applies the label to the package. Fee: HK$4 Electronic Return Label UPS e-mails the label upon your request to your customer, who then prints the label and applies it to the package. Fee: HK$8 UPS Returns® Plus*+ UPS brings the return label to your customer’s pickup location when we pick up the return package. 1 UPS Pickup Attempt If the package cannot be picked up on the first attempt, we will leave the return label at the pickup location. Fee: HK$31 3 UPS Pickup Attempts If the package cannot be picked up on the first attempt, we will attempt to pick up the package on each of the next two business days. If the package cannot be picked up after the third attempt, the return label will be returned. Fee: HK$47 Print and Mail Return Label UPS prints the label upon your request and mails it to your customer, who applies the label to the package. Fee: HK$18 * Only available for customers using a UPS compliant shipping system that produces a smart label. + Not available for pickup in Asia. Note: Conditions and restrictions, including the UPS Terms and Conditions of Service, apply. For details, please contact our Customer Service Representatives or refer to ups.com®. Future Changes – Rates, charges, service explanation, and services are subject to change without prior notice. 5 OTHER ADDITIONAL CHARGES Other Additional Charges Address Correction An additional charge of HK$77 per package or a maximum of HK$273 per shipment may be billed to the shipper for unsuccessful delivery because of an incorrect address, or if addressed to a P.O. Box. Extended Area Surcharge An additional charge of minimum HK$171 per shipment or HK$3.50 per kg whichever is greater, may be assessed for shipments delivered to certain extended points that are beyond the normal UPS service area. For a copy of the Extended Area Surcharge points, please contact your local UPS office or download a copy from the Hong Kong site at ups.com®. Currency Conversion Charges to a payer’s account in a foreign currency will be converted to the payer’s currency using a weekly exchange rate secured through Major Money Centre Banks, plus an exchange fee equal to 0.75% of the amount converted. Delivered Duty Paid, V.A.T. Unpaid When you select the “Delivered Duty Paid, V.A.T. Unpaid” billing option, a HK$125 surcharge will be billed to the shipper. Duty and Tax Forwarding Surcharge When the “Duty and Tax Forwarding Surcharge” billing option is selected, a HK$125 surcharge will be billed to the shipper. Bill Receiver/Freight Collect Refusal Fee An account number is invalid if it is not the correct account number for the bill-to party, or if it is the account number for a consignee or third party who fails to pay the shipping charges. A fee of HK$80 per shipment will be charged for international shipments with an invalid account number. Look-up Surcharge For every international shipment with a missing or invalid account number, for the bill-to party, UPS will perform a “look-up” by tracing the correct account number or creating a temporary account to bill the consignee or third party. A fee of HK$8 per shipment will be billed to the shipper for every “look-up” service performed. Customs Brokerage Charges UPS provides customs brokerage service at no additional charge for routine customs clearance (including formal entries for shipments of up to five tariff lines). Additional charges may apply for complex customs clearance procedures and consolidated clearance requirements. For more information, contact our Customer Service Representatives. Note: Conditions and restrictions, including the UPS Terms and Conditions of Service, apply. For details, please contact our Customer Service Representatives or refer to ups.com. Future Changes – Rates, charges, service explanation, and services are subject to change without prior notice. For additional information and services, call our Customer Service Representatives at 2735-3535. 6 Other Additional Charges (Continued) Local Taxes and Duties All rates exclude any taxes, duties and surcharges that may be imposed pursuant to local regulations. Delivery Confirmation Signature Required and Delivery Confirmation Adult Signature Required UPS Delivery Confirmation* services are available prior to the release of your shipment. Both services will require the UPS service provider to request for a consignee’s signature before the delivery of the shipment. However, with the Delivery Confirmation Adult Signature Required service, only an adult (at least 18 years old**) consignee signature will secure the release of the shipment. A surcharge of HK$16 and HK$29 per shipment will be imposed for Delivery Confirmation Signature Required service and Delivery Confirmation Adult Signature Required service respectively. Additional Handling Charge+ An additional handling charge of HK$40 per package will apply to the following: • Any article that is encased in an outside shipping container made of metal or wood Large Package Surcharge Minimum Billable Weight (MBW) A package is considered a “Large Package” when its length plus girth [(2 x width) + (2 x height)] combined exceeds 330 cm, but does not exceed the maximum UPS size of 419 cm. • Any cylindrical item, such as a barrel, drum, pail, or tyre, that is not fully encased in a corrugated cardboard shipping container Large Packages are subject to a minimum billable weight of 40 kg, at a surcharge of HK$388 per package. • Any package with the longest side exceeding 152 cm or its secondlongest side exceeding 76 cm • Any package with an actual weight greater than 32 kg • Each package in a shipment where the average weight per package is greater than 32 kg and the weight for each package is not specified on the source document or the UPS automated shipping system used Fuel Surcharge For information on prevailing fuel surcharges, please refer to ups.com®. An Additional Handling Charge will not be assessed when a Large Package Surcharge is applied. Over Maximum Limits Fee UPS small package services do not accept shipments exceeding the following weight and dimensions. If in UPS’s discretion, UPS does accept shipments exceeding these maximum limits, an Over Maximum Limits Fee of HK$388 per package will apply to the following: • Maximum weight per package of 70 kg • Maximum length per package of 270 cm • Maximum size per package of 419 cm in length and girth [(2 x width) + (2 x height)] combined For shipments exceeding the above dimensions, please refer to UPS Global Freight Services on page 1 of this guide for more details. * Only available for customers using a UPS compliant shipping system that produces a smart label. **UPS is not liable for inaccurate age assessment as this is solely determined at the discretion of the UPS service provider. + UPS also reserves the right to assess the Additional Handling Charge for any package that, in UPS’s sole discretion, requires special handling. Note: Conditions and restrictions, including the UPS Terms and Conditions of Service, apply. For details, please contact our Customer Service Representatives or refer to ups.com. Future Changes – Rates, charges, service explanation, and services are subject to change without prior notice. For additional information and services, visit ups.com or contact our Customer Service Representatives at 2735-3535. 7 OTHER ADDITIONAL CHARGES Other Additional Charges (Continued) UPS Import ControlSM*# Provide your exporter with shipping labels and commercial invoice to be attached to an import shipment. Labels and commercial invoice can be sent with a UPS driver for collection, by e-mail, mail or printed for distribution at your discretion. This service allows the importer to control creation of shipment labels, commercial invoice and billing. The UPS Import Services available are: Print Label You generate the label and include it in an outbound shipment or distribute separately to your customer, who then applies the label to the package. Fee: HK$4 Commercial Invoice Removal*# Provides an importer with the option to have the commercial invoice removed from an Import Control shipment prior to delivery. The service provides importers with the flexibility of routing shipments directly to their buyer while keeping the value of goods information confidential. Fee: HK$155 per shipment UPS Carbon Neutral* Offset the climate impact of your shipping with UPS carbon neutral. When you select UPS carbon neutral during shipment preparation UPS will purchase offsets to mitigate the carbon (CO2) emissions associated with the transport of your shipment. Fee: HK$6 per package Electronic Label UPS e-mails the label upon your request to your customer, who then prints the label and applies it to the package. Fee: HK$8 Print and Mail Label UPS prints the label upon your request and mails it to your customer, who applies the label to the package. Fee: HK$18 1 UPS Pickup Attempt Label** If the package cannot be picked up on the first attempt, we will leave the printed label at the pickup location. Fee: HK$31 3 UPS Pickup Attempts Label** If the package cannot be picked up on the first attempt, we will attempt to pick up the package on each of the next two business days. If the package cannot be picked up after the third attempt, the label will be returned. Fee: HK$47 * Only available for customers using a UPS compliant shipping system that produces a smart label. ** Not available for pickup in Asia. UPS Import Control is available only in countries where UPS pickup services are available. # Note: Conditions and restrictions, including the UPS Terms and Conditions of Service, apply. For details, please contact our Customer Service Representatives or refer to ups.com. Future Changes – Rates, charges, service explanation, and services are subject to change without prior notice. For additional information and services, visit ups.com or contact our Customer Service Representatives at 2735-3535. 8 Worldwide Zone Chart UPS Express Services Destination Export Zones Express Plus Express Express Saver Import Zones Expedited Express Plus Express Express Saver Destination Expedited Export Zones Express Plus Express Express Saver Import Zones Expedited Express Plus Express Express Saver Expedited Afghanistan - - 9 - - 9 9 - Brunei * - - 1 - - - 8 - Aland Island (Finland) * - - 7 7 8 8 8 8 Buesingen (Germany)* - - 6 6 - - - - Albania - - 9 - - 9 9 - Bulgaria - 9 9 9 8 8 8 8 Algeria - - 9 - - 9 9 - Burkina Faso - - 9 - - 9 9 - American Samoa - - 7 - - - 9 - Burundi - - 9 - - 9 9 - Andorra - - 6 6 - - - - Cambodia * - - 8 - - - 9 - Angola - - 9 - - 9 9 - Cameroon - - 9 - - 9 9 - Anguilla - - 9 - - 9 9 - Campione/Lake Lugano (Italy) * - - 6 6 7 7 7 7 Antigua and Barbuda - - 9 - - 9 9 - Canada * 5 5 5 5 5 5 5 5 Argentina* - 9 9 9 9 9 9 9 Canary Islands (Spain) * - - 6 - - 7 7 - Armenia - - 9 - - 9 9 - Cape Verde* - - 9 - - 9 9 - Aruba - - 9 - - 9 9 - Cayman Islands - - 9 - - 9 9 - Australia* - - 3 3 4 4 4 4 Central African Republic - - 9 - - - - - Austria 7 7 7 7 8 8 8 8 Ceuta (Spain)* - - 6 - - - - - Azerbaijan - - 9 - - 9 9 - Chad - - 9 - - 9 9 - Azores (Portugal) * - - 8 - - 8 8 - Chile * - 9 9 9 9 9 9 9 Bahamas * - - 9 - - 9 9 - China South+* 10 10 10 10 10 10 10 10 Bahrain - 9 9 9 - 9 9 9 China (Excluding China South)* 1 1 1 1 1 1 1 1 Bangladesh * - - 8 - - - 9 - Colombia * - - 9 9 9 9 9 9 Barbados - - 9 - - 9 9 - Comoros - - 9 - - 9 9 - Belarus / Byelorussia * - - 9 - - 9 9 - Congo (Brazzaville) - - 9 - - 9 9 - Belgium 6 6 6 6 6 6 6 6 Congo, Democratic Republic of - - 9 - - 9 9 - Belize - - 9 - - - - - Cook Islands - - 7 - - - - - Benin - - 9 - - 9 9 - Costa Rica* - - 9 9 9 9 9 9 Bermuda - - 9 - 9 9 9 - Cote d’Ivoire (Ivory Coast) - - 9 - - 9 9 - Bhutan - - 8 - - - 9 - Croatia * - 9 9 - - 9 9 - Bolivia - - 9 - 9 9 9 - Curacao (Netherlands Antilles) - - 9 - - 9 9 - Bonaire (Netherlands Antilles) - - 9 - - 9 9 - Cyprus - - 9 - 9 9 9 - Bosnia and Herzegovina - 9 9 - - 9 9 - Czech Republic * 9 9 9 9 8 8 8 8 Botswana - - 9 - - 9 9 - Denmark * 7 7 7 7 8 8 8 8 Brazil * - 9 9 9 8 8 8 8 Djibouti - - 9 - - 9 9 - British Virgin Islands - - 9 - - 9 9 - Dominica - - 9 - - 9 9 - 9 WORLDWIDE ZONE CHART Worldwide Zone Chart UPS Express Services (Continued) Destination Import Zones Export Zones Express Plus Express Express Saver Expedited Express Plus Express Express Saver Destination Import Zones Export Zones Express Plus Expedited Express Express Saver Expedited Express Plus Express Express Saver Expedited Dominican Republic * - - 9 9 9 9 9 9 Heligoland (Germany)* - - 6 6 6 6 6 6 Ecuador * - - 9 9 9 9 9 9 Honduras * - - 9 9 9 9 9 9 Egypt - 9 9 9 - 9 9 9 Hungary * 9 9 9 9 8 8 8 8 El Salvador * - - 9 9 9 9 9 9 Iceland - 9 9 - - 9 9 - England (United Kingdom) * 6 6 6 6 6 6 6 6 India * 4 4 4 4 3 3 3 3 - Equatorial Guinea - - 9 - - - - - Indonesia * 3 3 3 - - - 4 Eritrea - - 9 - - 9 9 - Iraq - - 9 9 - - 9 - Estonia - 9 9 9 8 8 8 8 Ireland, Republic of 7 7 7 7 6 6 6 6 Ethiopia - - 9 - - 9 9 - Israel - 9 9 9 - 9 9 9 Faroe Islands - - 9 - - - - - Italy * 6 6 6 6 7 7 7 7 Fiji - - 7 - - - 8 - Jamaica * - - 9 - - 9 9 - Finland * - 7 7 7 8 8 8 8 Japan * - 2 2 2 4 4 4 4 France * 6 6 6 6 7 7 7 7 Jersey (Channel Islands) - - 8 8 - 6 6 6 French Guiana - - 9 - - - - - Jordan - 9 9 - - 9 9 - French Polynesia - - 7 - - - 9 - Kazakhstan * - 9 9 - - 9 9 - Gabon - - 9 - - 9 9 - Kenya - - 9 - - 9 9 - Gambia - - 9 - - 9 9 - Kirghizia (Kyrgyzstan) - - 9 - - 9 9 - Georgia * - - 9 - - 9 9 - Kiribati - - 7 - - - - - Germany * 6 6 6 6 6 6 6 6 Korea, South - - 1 1 3 3 3 3 Ghana - - 9 - - 9 9 - Kosovo - - 9 - - 9 9 - Gibraltar - - 9 - - 9 9 - Kosrae (Micronesia, Federated States of) - - 7 - - - - 9 Greece * - 8 8 8 8 8 8 8 Kuwait - 9 9 9 - 9 9 Greenland - - 9 - - - - - Laos - - 8 - - - 9 - Grenada - - 9 - - 9 9 - Latvia - 9 9 9 8 8 8 8 - Guadeloupe* - - 9 - - 9 9 - Lebanon - 9 9 - - 9 9 Guam - - 7 - - - 9 - Lesotho - - 9 - - 9 9 - Guatemala * - - 9 9 9 9 9 9 Liberia - - 9 - - 9 9 - Guernsey (Channel Islands) - - 8 8 - 6 6 6 Libyan Arab Jamahiriya - - 9 - - 9 9 - Guinea - - 9 - - 9 9 - Liechtenstein* - 7 7 7 8 8 8 8 Guinea-Bissau - - 9 - - 9 9 - Lithuania - 9 9 9 8 8 8 8 Guyana * - - 9 - - 9 9 - Livigno (Italy) * - - 6 6 7 7 7 7 Haiti * - - 9 - - 9 9 - Luxembourg 6 6 6 6 6 6 6 6 International Shipments: Visit ups.com® or contact our Customer Service Representatives at 2735-3535 for information regarding international shipments, including: - Service options - Time in transit -Guarantee details - Billing options - Service notes - Commodity classifications - Prohibited articles - Destination/Origin Country served - UPS Terms and Conditions of Service * Extended Area Surcharge may be applicable to specific points within this country. For more details, please visit ups.com or contact our Customer Service Representatives at 2735-3535. + China South includes Fujian and Guangdong Provinces only. Note: Future Changes – Rates, charges, service explanation, and services are subject to change without prior notice. 10 Worldwide Zone Chart UPS Express Services (Continued) Destination Import Zones Export Zones Express Plus Express Express Saver Expedited Express Plus Express Express Saver Destination Import Zones Export Zones Express Plus Expedited Express Express Saver Expedited Express Plus Express Express Expedited Saver Macau - - 1 - - - 1 - Niger - - 9 - - 9 9 - Macedonia (FYROM) - - 9 - - 9 9 - Nigeria - - 9 - - 9 9 - Madagascar - - 9 - - 9 9 - Norfolk Island (Australia)* - - 3 3 - - - - Madeira (Portugal) * - - 8 - - 8 8 - Northern Ireland (United Kingdom) * 6 6 6 6 6 6 6 6 Malawi - - 9 - - 9 9 - Northern Mariana Islands * - - 7 - - - 9 - Malaysia * - 1 1 1 2 2 2 2 Norway * - 7 7 7 8 8 8 8 Maldives - - 8 - - - - - Oman - - 9 9 - 9 9 9 Mali - - 9 - - 9 9 - Pakistan * - - 8 - - - 8 - Malta - - 9 - 9 9 9 - Palau - - 7 - - - - - Marshall Islands - - 7 - - - - - Panama * - - 9 9 9 9 9 9 Martinique - - 9 - - 9 9 - Papua New Guinea - - 7 - - - - - Mauritania - - 9 - - 9 9 - Paraguay - - 9 - 9 9 9 - Mauritius - - 9 - - 9 9 - Peru * - - 9 9 9 9 9 9 Mayotte - - 9 - - 9 9 - Philippines * - - 1 1 2 2 2 2 Melilla (Spain)* - - 6 - - - - - Poland * 7 7 7 7 7 7 7 7 Mexico * - 5 5 5 5 5 5 5 Ponape (Micronesia, Federated States of) - - 7 - - - - - Micronesia, Federated States of - - 7 - - - - - Portugal * 8 8 8 8 8 8 8 8 Moldova * - - 9 - - 8 8 - Puerto Rico * - 5 5 5 5 5 5 5 9 Monaco (France)* - 6 6 6 7 7 7 7 Qatar - 9 9 9 - 9 9 Mongolia - - 8 - - - 9 - Reunion Island - - 9 - - 8 8 - Montenegro - - 9 - - 9 9 - Romania - 9 9 9 8 8 8 8 Montserrat - - 9 - - 9 9 - Rota (Northern Mariana Islands) * - - 7 - - - 9 - Morocco - - 9 - - 9 9 - Russia * - 9 9 - - 8 8 - Mount Athos ( Greece)* - - 8 8 8 8 8 8 Rwanda - - 9 - - 9 9 - Mozambique - - 9 - - 9 9 - Saba (Netherlands Antilles) - - 9 - - 9 9 - Namibia - - 9 - - 9 9 - Saipan (Northern Mariana Islands)* - - 7 - - - 9 - Nepal * - - 8 - - - 8 - Samoa - - 7 - - - 8 - Netherlands (Holland) * 6 6 6 6 6 6 6 6 San Marino - - 6 6 7 7 7 7 Netherlands Antilles - - 9 - - 9 9 - Saudi Arabia - 9 9 9 - 9 9 9 New Caledonia - - 7 - - - 9 - Scotland (United Kingdom) * 6 6 6 6 6 6 6 6 New Zealand * - - 3 3 4 4 4 4 Senegal - - 9 - - 9 9 - Nicaragua - - 9 9 9 9 9 9 Serbia - - 9 - - 9 9 - 11 WORLDWIDE ZONE CHART Worldwide Zone Chart UPS Express Services (Continued) Destination Import Zones Export Zones Destination Express Plus Express Express Saver Expedited Express Plus Express Express Saver Expedited Seychelles - - 9 - - 9 9 - Sierra Leone - - 9 - - 9 9 - Singapore* 1 1 1 1 2 2 2 Slovakia - 9 9 9 8 8 8 Slovenia - 9 9 9 8 8 Solomon Islands - - 7 - - South Africa - 9 9 - Spain * 6 6 6 Sri Lanka * - - St. Barthelemy (Guadeloupe)* - - St. Christopher (St. Kitts) - St. Croix (U.S. Virgin Islands) St. Eustatius (Netherlands Antilles) Import Zones Export Zones Express Plus Express Express Saver Expedited Express Plus Express Express Saver Expedited Tinian (Northern Mariana Islands) * - - 7 - Togo - - 9 - - - 9 - - 9 9 - 2 Tonga - - 7 - - 8 Tortola (British Virgin Islands) - - 9 - - - - - 9 9 8 8 Trinidad & Tobago * - - 9 - - - 9 9 - - - Truk (Micronesia, Federated States of) - - 7 - - - - - - 9 9 - Tunisia - - 9 - - - - - 6 7 7 7 7 Turkey - 9 - 9 9 - 8 8 8 8 - 8 8 8 - Turks & Caicos Islands - 9 - - 9 9 - Tuvalu - - 9 - - 9 9 - - 7 - - - - - 9 - - 9 9 - U.S. Virgin Islands - - - 9 - - 9 9 - - - 9 - - 9 9 - - - 9 - - 9 9 - Uganda - - 9 - - 9 9 - Ukraine * - - 9 - - 9 9 - St. John (U.S. Virgin Islands) - - 9 - - 9 9 St. Kitts and Nevis - - 9 - - 9 9 - Union Islands (St. Vincent & the Grenadines) - - 9 - - 9 9 - - United Arab Emirates - 9 9 9 - 9 9 9 St. Lucia - - 9 - - 9 St. Maarten (Netherlands Antilles) - - 9 - - 9 9 - United Kingdom * 6 6 6 6 6 6 6 6 9 - United States 5 5 5 5 5 5 5 St. Martin (Guadeloupe)* - - 9 - - 5 9 9 - Uruguay - - 9 - 9 9 9 - St. Thomas (U.S. Virgin Islands) - - 9 - St. Vincent & the Grenadines - - 9 - - 9 9 - Uzbekistan - - 9 - - 9 9 - - 9 9 - Vanuatu - - 7 - - - - Suriname - - 9 - - - 9 9 - Vatican City (Italy) * 6 6 6 6 7 7 7 7 Swaziland - - 9 - - 9 9 - Venezuela * - - 9 9 9 9 9 9 Sweden * 7 7 7 7 8 8 8 8 Vietnam* - - 4 - - 3 3 3 Switzerland * 7 7 7 7 8 8 8 8 Virgin Gorda (British Virgin Islands) - - 9 - - 9 9 - Syrian Arab Republic - - 9 - - 9 9 - Wales (United Kingdom) * 6 6 6 6 6 6 6 6 Tahiti (French Polynesia) - - 7 - - - 9 - Wallis & Futuna Islands - - 7 - - - - - Taiwan * 1 1 1 1 3 3 3 3 Yap (Micronesia, Federated States of) - - 7 - - - - - Tajikistan * - - 9 - - 8 8 - Yemen, Republic of - - 9 - - 9 9 - Tanzania, United Republic of - - 9 - - 8 8 - Zambia - - 9 - - 9 9 - Thailand * - 1 1 1 2 2 2 2 Zimbabwe - - 9 - - 9 9 - Timor-Leste - - 7 - - - - - International Shipments: Visit ups.com® or contact our Customer Service Representatives at 2735-3535 for information regarding international shipments, including: - Service options - Time in transit -Guarantee details - Billing options - Service notes - Commodity classifications - Prohibited articles - Destination/Origin Country served - UPS Terms and Conditions of Service * Extended Area Surcharge may be applicable to specific points within this country. For more details, please visit ups.com or contact our Customer Service Representatives at 2735-3535. Note: Future Changes – Rates, charges, service explanation, and services are subject to change without prior notice. 12 Determine the Weight and Size UPS Express® Freight How to Determine Billable Weight Compare the freight shipment’s minimum billable weight, actual weight and dimensional weight. The greater of the three is the billable weight and should be used to calculate the rate. Step 1 Minimum billable weight of a freight shipment is 71 kg. Step 2 Determine actual weight and round up any fraction of a kilogram to the next half (0.5) kilogram. Step 3 Determine dimensional weight by multiplying the item’s length by the width by the height. For each dimension, measure the largest distance, rounding each measurement to the nearest whole number. The result is the cubic size. Divide the cubic size by 5,000 when measured in centimetres. Round up any fraction of a kilogram to the next half (0.5) kilogram. Examples Freight Billable Weight: Minimum Billable Weight No. of Pieces Type Length Each Width Each Height Each Weight Each Min. Billable Weight Actual Weight Dim. Weight Billable Weight 10 Loose Items 25 cm 25 cm 25 cm 7 kg 71 kg 70 kg 31.5 kg 71 kg Freight Billable Weight: Actual Weight No. of Pieces Type Length Each Width Each Height Each Weight Each Min. Billable Weight Actual Weight Dim. Weight Billable Weight 20 Loose Items 25 cm 25 cm 25 cm 7 kg 71 kg 140 kg 62.5 kg 140 kg Freight Billable Weight: Dimensional Weight No. of Pieces Type Length Each Width Each Height Each Weight Each Min. Billable Weight Actual Weight Dim. Weight Billable Weight 2 Loose Items 77 cm 64 cm 51 cm 32 kg 71 kg 64 kg 101 kg 101 kg Freight Billable Weight: Using a Pallet* No. of Pieces Type Length Each Width Each Height Each Shipment Weight Pallet Weight Min. Billable Weight Actual Weight Dim. Weight Billable Weight 1 Pallet 102 cm 122 cm 77 cm 143 kg 19 kg 71 kg 162 kg 192 kg 192 kg * Pallet billable weight is equal to the shipment weight (143 kg) plus the weight of a pallet (approximately 19 kg). Each pallet and its secured contents is entered as one piece. Note: All shipments are subject to the UPS Air Freight Terms and Conditions of Contract for Services in the United States, Canada and International available on ups.com®. Future Changes – Rates, charges, service explanation, and services are subject to change without prior notice. 13 UPS EXPRESS FREIGHT deter m ine T H E R A T E S Determine the Rates UPS Express® Freight To determine the rate for UPS Express Freight: Step 1 Compute the billable weight (refer to page 12). Step 2 Look up the shipping zone (refer to page 14). Step 3 Calculate the rate: • Use UPS WorldShip® or the “Calculate Time and Cost” application on ups.com® to see the rate for your shipment.* OR • Follow the steps below to use the rate chart on the UPS Express Freight insert. i. Go to the rate chart on the UPS Express Freight insert. ii. Match the billable weight to the appropriate zone. Any fraction of a kilogram more than the weight shown in the rate chart is rounded up to the next half (0.5) kilogram. iii.Additional charges may apply, including, but not limited to, special options or value-added services. Contact our Customer Service Representatives for more details. * Rates provided through UPS’s shipping systems are estimates only, and other shipping charges, surcharges or value- added service charges may apply based on your shipment characteristics and the characteristics of, and services requested for, shipments actually tendered to UPS. Note: All shipments are subject to the UPS Air Freight Terms and Conditions of Contract for Services in the United States, Canada and International available on ups.com. Future Changes – Rates, charges, service explanation, and services are subject to change without prior notice. 14 Worldwide Zone Chart UPS Express® Freight Destination Zone Destination Zone Australia 003 New Zealand 003 Austria 007 Norway 007 Belgium 006 Philippines 001 Canada 005 Poland 007 China 001 Portugal 008 Czech Republic 009 Puerto Rico 005 Denmark 007 Saudi Arabia 009 Finland 007 Singapore 001 France 006 South Africa 009 Germany 006 South Korea 001 Greece 008 Spain 006 Hungary 009 Sweden 007 India 004 Switzerland 007 Ireland 007 Taiwan 001 Italy 006 Thailand 001 Japan 002 Turkey 009 Malaysia 001 United Arab Emirates 009 Mexico 005 United Kingdom 006 Netherlands 006 United States 010 Note: Future Changes – Rates, charges, service explanation, and services are subject to change without prior notice. For additional information and services, call our Customer Service Representatives at 2735-3535. 15 Effective July 12, 2010 THE RULES RELATING TO LIABILITY ESTABLISHED BY THE WARSAW CONVENTION AND ANY AMENDMENTS THERETO SHALL APPLY TO THE INTERNATIONAL CARRIAGE OF ANY SHIPMENT HEREUNDER INSOFAR AS THE SAME IS GOVERNED THEREBY. United Parcel Service, which for purposes of these Terms and Conditions shall mean the United Parcel Service operating company in the country of departure (“UPS”) is engaged in the international transportation of small packages (including “Express Envelopes”) and services incidental or additional thereto. All shipments are subject to the terms and conditions contained in the UPS Rate and Service Guide (stated at www.ups.com® and maintained at local UPS offices), the UPS source document for each shipment, and those prescribed by the applicable law of the jurisdiction where the shipment originates. “Shipper” refers to the party contracting with UPS for services. Where carriage by air involves an ultimate destination or stop outside the country of origin the Warsaw Convention may apply. The rules relating to liability established by the Convention for the Unification of Certain Rules Relating to International Carriage by Air signed at Warsaw, Poland, on October 12, 1929, and any amendments thereto shall apply to the international carriage of any shipment insofar as the same is governed thereby. There are no stopping places agreed upon at the time of tender of the shipment, and UPS reserves the right to route the shipment in any way UPS deems appropriate. Notwithstanding any clause to the contrary, international carriage by road may be subject to the provisions of the Convention on the Contract for the International Carriage of Goods by Road signed at Geneva on 19th May 1956 and any amendments thereto (“the CMR Convention”). UPS may engage subcontractors to perform services and contracts both on its own behalf and on behalf of its servants, agents and subcontractors each of whom shall have the benefit of these terms. No such party has the authority to waive or vary any of these terms. All packages covered under a single UPS Waybill/consignment note (the “UPS Waybill”) shall be considered a single shipment. A shipment may be carried via any intermediate stopping places that UPS deems appropriate. Unless otherwise agreed in writing prior to the tender of the shipment, the service to be provided by UPS is limited to the pickup, transportation, customs clearance where applicable and delivery of the shipment. The shipper acknowledges that shipments will be consolidated with those of other shippers for transport and that UPS may not monitor the inbound and outbound movement of individual shipments at all handling centers. Commodities Handled and Restrictions on Service UPS offers transportation of general commodities, as usually defined, subject to the following restrictions: (i) No service shall be rendered in the transportation of any packages or articles with an actual weight of more than 70 kilograms (or 150 lbs) or exceed 270 centimeters (or 108 inches) in length or a total of 419 centimeters (or 165 inches) in length and girth combined. (ii) No service shall be rendered in the transportation of any packages or articles with a value in excess of USD 50,000 (or the local currency equivalent). Packages containing jewelry (not including costume jewelry) having a value of more than USD 500 (or the local currency equivalent) are not accepted for transportation. (iii) No service shall be rendered in the transportation of packages containing any prohibited article listed on the UPS website (www. ups.com), including, but not limited to, articles of unusual value (such as coins, currency, postage stamps, negotiable instruments (except checks), money orders, unset precious stones, industrial diamonds), and dangerous goods. Refer to UPS Rate and Service Guide for more information about dangerous goods. Under applicable law, certain goods may only be transported under prescribed conditions and certain goods are prohibited from transportation by air. (iv) UPS does not regularly provide service for packages containing live animals. UPS will only accept live animal shipments on an exception basis. Transportation for packages containing live animals is limited, must be prearranged, and as with all other packages, will be provided only according to the terms and conditions contained in the UPS Rate and Service Guide. (v) UPS does not provide a protective service for the transportation of perishable commodities or commodities requiring protection from heat or cold. Such commodities will be accepted for transportation solely at the shipper’s risk for any damage arising from the transportation. (vi) No service shall be rendered in the transportation of any shipment which is prohibited by applicable law or regulations in the origin or destination country, or which UPS may determine, in its sole discretion, to be so prohibited. The shipper shall be responsible for the accuracy and completeness of the particulars inserted in the Waybill and for ensuring that all packages set out adequate contact details for the shipper and receiver of the package and that they are so packed, marked and labeled, their contents so described and classified and are accompanied by such documentation as may (in each case) be necessary to make them suitable for transportation and to comply with the requirements of the effective Rate and Service Guide and applicable law. UPS EXPRESS FREIGHT worldwide zone chart Terms and Conditions of Service 16 Terms and Conditions of Service Effective July 12, 2010 (Continued) UPS Import ControlSM UPS Import Control service allows a shipper to process an import shipment, including commercial invoice, and create a Print Import Label, Electronic Import Label, Print and Mail Import Label to provide to the sender of the shipment. A shipper may also request UPS 1 Pickup Attempt or UPS 3 Pickup Attempts, to request that UPS make pickup attempts to retrieve an import shipment from a sender’s address. UPS Import Control is available only in countries where UPS pickup services are available. An additional charge for each UPS Import Control package as set forth in the UPS Rates in effect at the time the charge is applied. UPS Import ControlSM is available only for shipments processed through UPS CampusShip®, UPS Internet Shipping, and UPS Developer Kit. UPS Import Control is not available for Hazardous Materials shipments requiring shipping papers, firearms, or shipments requiring Delivery Confirmation Adult Signature Required service. C.O.D. service is not available for UPS Import Control shipments. The maximum actual or declared value for a UPS Import Control shipment is USD 50,000; provided that for any UPS Import Control shipment with an actual or declared value in excess of USD 1000, the shipper must ensure that a UPS high value shipment summary is generated and signed by the UPS driver upon tender of the shipment to UPS. If no high value shipment summary is obtained and signed, the maximum actual or declared value of each such shipment is limited to USD 1000. Print Return Label; Electronic Return Label; Print and Mail Return Label Packages can be returned from an address using Print Return, Electronic Return, or Print and Mail Return Labels. The maximum actual or declared value for each domestic Print Return Label, Electronic Return Label, or Print and Mail Return Label package is USD 1000. The maximum actual or declared value for each international Print Return Label, Electronic Return Label, or Print and Mail Return Label shipment is USD 50,000; provided that for any such shipment with an actual or declared value in excess of USD 1000, the shipper must ensure that a UPS high value shipment summary is generated and signed by the UPS driver upon tender of the shipment to UPS. If no high value shipment summary is obtained and signed, the maximum actual or declared value for each such shipment is limited to USD 1000. Upon Delivery, a package returned will be charged the rate calculated from the pickup location to the destination via the service selected. An additional charge for each Print Return Label, Electronic Return Label, and Print and Mail Return Label package will be assessed when the service is requested. The applicable charges will be those set forth in the UPS Rates in effect at the time the charge is applied. UPS Returns® Plus (i) 1 UPS Pickup Attempt A shipper can request that UPS make one pickup attempt to retrieve a package from an address. The maximum actual or declared value for each domestic 1 UPS Pickup Attempt service package is USD 1000. The maximum actual or declared value for each international 1 UPS Pickup Attempt shipment is USD 50,000; provided that for any international 1 UPS Pickup Attempt shipment with an actual or declared value in excess of USD 1000, the shipper must ensure that a UPS high value shipment summary is generated and signed by the UPS driver upon tender of the shipment to UPS. If no high value shipment summary is obtained and signed, the maximum actual or declared value of each such shipment is limited to USD 1000. Upon delivery, a package returned using 1 UPS Pickup Attempt service will be charged the rate calculated from the pickup location to the destination via the service selected. An additional charge for each 1 UPS Pickup Attempt service package will be assessed when 1 UPS Pickup Attempt service is requested. The applicable charges will be those set forth in the UPS Rates in effect at the time the charge is applied. (ii) 3 UPS Pickup Attempts A shipper can request that UPS make three pickup attempts to retrieve a package from an address. The maximum actual or declared value for each domestic 3 UPS Pickup Attempts service package is USD 50,000. The maximum actual or declared value for each international 3 UPS Pickup Attempts service shipment is USD 50,000; provided that for any 3 UPS Pickup Attempts shipment with an actual or declared value in excess of USD 1000, the shipper must ensure that a UPS high value shipment summary is generated and signed by the UPS driver upon tender of the shipment to UPS. If no high value shipment summary is obtained and signed, the maximum actual or declared value for each such shipment is limited to USD 1000. 17 Effective July 12, 2010 (Continued) Deliveries Attempted Three Times Without Extra Charge Where applicable, if UPS is unable to complete delivery of a shipment, a notice will be left at the consignee’s address stating that delivery has been attempted. Thereafter, a second, and if necessary, a third attempt to deliver the packages will be made without additional charge. UPS may deliver a shipment to the consignee or the consignee’s actual or apparent agent or representative, to the address or location specified in the UPS shipping system, to any person present at the address or location specified in the UPS shipping system, to a reasonable alternate address or location, in accordance with trade custom or usage, pursuant to UPS’s driver release procedures. UPS does not limit delivery of a package or shipment to a person specified as the consignee. UPS may use an electronic device to obtain proof of delivery and the shipper agrees that it will not object to UPS relying on a printed copy of this as evidence merely on the grounds that the information concerned is obtained and stored in electronic form. Special Handling of Undeliverable Packages; Refused Packages Returned Shipments refused by the consignee, or which for any other reason cannot be delivered, will be held, and UPS will attempt to contact the shipper for further instructions, including return. If the return of the package is refused by the shipper, or the package cannot otherwise be returned to the shipper, UPS will retain the package for a reasonable period of time, to be determined in its sole discretion (not to exceed thirty days), and upon exercising reasonable commercial efforts at notifying the shipper, UPS reserves the right to deal with the package thereafter in any manner in its discretion, including but not limited to disposal of the package. The shipper will be responsible for payment of all charges, including, but not limited to, forwarding, disposal, or return transportation charges, as well as any duty and tax, if applicable. UPS will not be liable for any claims for loss or damage to a package refused by the shipper on return. Refusal and Suspension of Service If it comes to the attention of UPS that any package does not meet any of the above restrictions or conditions, UPS may refuse to transport the relevant package (or any shipment of which it is a part of) and, if carriage is in progress, UPS may suspend carriage and hold the package. UPS also reserves the right to refuse to provide service, among other reasons, for any package which by reason of the dangerous or other character of its contents may, in the sole judgment of UPS, soil, taint, or otherwise damage other packages or UPS’s equipment, or which is improperly or insecurely packed or wrapped. In addition, UPS reserves the right either to refuse to provide service for any package or to or from any location, or to provide alternative service arrangements, when, among other reasons, UPS, in its sole discretion, deems that it is unsafe or economically or operationally impracticable to provide service. UPS may at its option suspend transportation of any package or shipment if goods are found not to be acceptable for transportation for any reason whatsoever, if UPS cannot effect delivery at the third attempt to do so, if the consignee refuses to accept delivery, or if it cannot collect amounts due from the receiver on delivery. The shipper will be responsible for payment of all charges, calculated in accordance with the then current UPS rates, caused by such suspension of transportation, including, but not limited to, forwarding, disposal, or return of transportation charges as well as any duty or tax, if applicable. The shipper will be responsible for the reasonable costs and expenses of UPS (including storage), for such losses, taxes and customs duties as UPS may suffer and for all claims made against UPS because a package does not meet any of the restrictions or conditions in the Commodities Handled and Restrictions on Service clause above or because of any refusal or suspension of carriage or return of a package or shipment by UPS pursuant to these terms. UPS will not be liable or responsible for the loss of or damage to any package, the contents of which UPS is not authorized to accept, which UPS states it will not accept, or which UPS has a right to refuse. If UPS suspends service as set forth in these terms, the payer of any transportation charges shall not be entitled to a refund. Acceptance for carriage of any package or shipment that UPS does not accept for transportation or which shippers are prohibited from shipping, does not constitute a waiver of any provisions of these terms or the terms set forth in the Rate and Service Guide, or on www.ups.com®. Right of Inspection UPS reserves the right, but is not required, to open and inspect any package tendered to it for transportation. Provisions for Customs Clearance of International Packages The shipper must provide required documentation for customs clearance. By providing required documentation, the shipper certifies that all statements and information relating to exportation and importation are true and correct. Furthermore, the shipper understands that civil and criminal penalties, including forfeiture and sale, may be imposed for making false or fraudulent statements. When a shipment is tendered to UPS, UPS is thereby appointed as the agent for performance of customs clearance, where applicable. UPS is specified as the nominal consignee for the purpose of designating a customs broker to perform customs clearance. Customs penalties, storage charges, or other expenses incurred as a result of an action by customs or failure by the shipper or consignee to provide proper documentation or to obtain a required license or permit will be charged to the consignee along with any applicable duty or tax. The shipper shall be liable in the event of non-payment by the consignee. Where applicable, UPS provides brokerage service at no additional charge for routine customs clearance. Additional charges may be applied for the complex clearance procedures listed in the Rate Guide. TERMS AND CONDITIONS OF SERVICE Terms and Conditions of Service 18 Terms and Conditions of Service Effective July 12, 2010 (Continued) Rates The effective rates are the UPS Rates published in the effective UPS Rate and Service Guide for the service selected by the shipper, which apply to the shipper and the package and are in effect at the time of shipping, plus any additional charges or rates for nonstandard service, additional or nonstandard usage, and any other additional charges referenced in the effective UPS Rate and Service Guide, or those applicable additional rates set out in any customized contracts. To determine the amount of any charge for UPS service, consult the effective UPS Rates, available at UPS.com and upon request at the local UPS office. UPS shall not be liable for, and the UPS Service Guarantee shall not apply to, any interruption of service due to causes beyond UPS ’s control, including, but not limited to, the following: the unavailability or refusal of a person to accept delivery of the shipment; acts of God; acts of public authorities acting with actual or apparent authority; acts or omissions of customs or similar authorities; insufficient information provided by a customer; the application of security regulations imposed by the government or otherwise applicable to the delivery location; a government agency hold; riots; strikes or other labor disputes; civil unrest; disruptions of any kind in air or ground transportation networks; such as weather phenomena; and natural disasters. Payment Unless paid before shipment, all charges must be paid within 7 days of receipt of invoice or within such other period as the shipper may have agreed in writing with UPS. Unless proved otherwise, an invoice shall be considered for this purpose to have been received three business days following the date of invoice. Any payments made by UPS, including but not limited to taxes, duties or other levies, on behalf of the shipper, receiver or some other party, shall be due and payable by the shipper on demand. Notwithstanding any billing or payment option selected at the time of shipment, the shipper is ultimately liable for and agrees to pay all charges, including where the receiver or third party fails to pay any charges which they are due to pay. A late payment fee in the amount set out in UPS’s invoice may be charged on any sums outstanding as of the specified payment due date. This is in addition to any legal rights and remedies available to UPS. UPS Service Guarantee UPS’s on-schedule delivery of shipments for certain services and destinations is supported by a money-back guarantee, as set forth in the Rate and Service Guide, Details of UPS’s Service Guarantee, including its applicability and limitations, and the corresponding delivery and latest pick up time for the relevant service and destination are as set out on the UPS website (www.ups.com) current at the time the goods are accepted for carriage and can also be confirmed by contacting the local UPS office. Where the Service Guarantee operates, and the conditions for the Service Guarantee as set forth in the Rate and Service Guide are fulfilled, if UPS fails to attempt delivery within the applicable time period, UPS will on request, at its option, either refund or credit the shipper (or any other person who paid for the carriage) with the shipping charges (or, in the case that only some of the packages in a multiple package shipment fail to meet the applicable time limit, the proportionate part of the shipping charges relating to those packages), net of any surcharges, Value Added Tax, duties or any taxes and levies. Missing/Invalid Account Number or Refusal Fee A processing fee, set forth in the UPS Rates applicable to the shipment in effect at the time of shipping, will be charged for a missing or invalid account number when the account number is missing or it is not the correct account number for the bill-to party, or if it is the account number for a receiver or third party who fails to pay the shipping charges. In the event of non-payment by the receiver or third party, the shipper will be billed a refusal fee plus the shipping charges. The Service Guarantee does not apply where late delivery results from noncompliance with the restrictions or conditions in the Commodities Handled and Restrictions on Service clause, from the exercise of any lien by UPS in accordance with these terms, where either the Refusal and Suspension of Service clause or the Interruption of Service clause apply. For the avoidance of doubt, UPS’s liability under the Service Guarantee is limited to the above and the Service Guarantee does not otherwise constitute any form of undertaking or representation that the shipment will arrive by any particular time. Interruption of Service If UPS is unable to start or continue with carriage of the shipper’s package for a reason beyond its control, the shipper will not be able to claim that UPS is in breach of its agreement with the shipper but UPS will take all steps that are reasonably practicable in the circumstances to commence or continue the carriage. 19 Effective July 12, 2010 (Continued) Billing Options The amount billed includes, but is not limited to, shipping charges, duties and taxes, if applicable. Unless otherwise restricted in the origin or destination country, UPS provides the following selection of payer options: Bill Shipping Charges to: (a) Shipper – The shipper pays all shipping charges. (b) Receiver – The receiver pays all shipping charges. (c) Third Party – The designated third party pays all shipping charges. This option is subject to the third party having a UPS account. Shipper must indicate the third party’s name, account number, and country in the appropriate section of the UPS Waybill. Bill Duties and Taxes to: (a) Shipper – The shipper pays all duties and taxes. (b) Receiver – The receiver pays all duties and taxes. (c) Third Party – The designated third party pays all duties and taxes. This option is subject to the third party having a UPS account. Shipper must indicate the third party’s name, account number, and country in the appropriate section of the UPS Waybill. Shipper guarantees payment of all charges payable to UPS by the receiver or third party designated on the waybill. For all shipments where the shipper is not paying the shipping charges, the shipper must notify the bill payer prior to shipping, and that option must be indicated on the UPS Waybill in the space provided. UPS reserves the right in its sole discretion to request advance payment of shipping charges for any package sent to or from any international destination or origin. A Duty and Tax Forwarding Surcharge will be applied for instances where the duties and taxes are paid outside of the destination country. Responsibility For Loss or Damage Where the Warsaw or CMR Conventions or any national laws implementing or adopting these conventions apply (for convenience referred to as Convention Rules) or where (and to the extent that) other mandatory national law applies, the liability of UPS is governed by and will be limited according to the applicable rules. Where Convention Rules or other mandatory national laws do not apply, UPS will only be liable for failure to act with reasonable care and skill and its liability shall be exclusively governed by these terms and (save in the case of personal injury or death) limited to proven damages up to an amount not exceeding USD 100.00 per shipment unless a higher value has been declared by the shipper as hereafter provided. If the claimant (or any person from whom he derives his right to claim) has caused or contributed to any loss, damage or delay to a shipment or package, any liability UPS may incur in respect thereof (limited as above) may be reduced or extinguished in accordance with the law applicable to such contributory negligence. Subject to the provisions of the paragraph stated below, the shipper may obtain for a shipment the benefit of a greater limit of liability than UPS provides under (ii) of the Commodities Handled and Restrictions on Service clause above or than is provided by Convention Rules or other mandatory national law. The shipper may do so by declaring a higher value for carriage on the Waybill and paying an additional charge as stated in the Rate and Service Guide. If the shipper declares a higher value for carriage and pays the applicable charge, then UPS’s liability shall be limited to a maximum of the declared value for carriage. The value of the goods concerned shall not in any event exceed the limits specified in the Commodities Handled and Restrictions on Service clause. UPS does not offer shippers’ cargo insurance. Shippers desiring cargo insurance or all risk insurance should purchase such insurance from third parties. Save where applicable Convention Rules or other applicable mandatory national laws require otherwise, UPS shall not be liable for special, incidental, or consequential damages, including purely economic losses, such as the costs of any alternative means of transport, loss of profits, loss of business opportunities or loss of revenue resulting from loss of use, arising from any loss of or damage or delay to a shipment or package, whether or not a value has been declared as set forth above. UPS shall not be liable for any damages arising from UPS’s inability, failure or refusal to comply with a request to stop, return or re-route shipment of a package after tender to UPS. Claims Procedure All claims against UPS must be filed in writing with UPS as soon as reasonably practicable and in any event within 14 days of delivery in the case of damage (including partial loss of a shipment) and in the case of delay within 21 days of delivery. In addition, UPS shall have no liability in connection with any shipment unless legal proceedings are brought and written notice of them is given to it within six months after delivery of the goods concerned or, in the case of non-delivery, within six months from the scheduled date for delivery. This term shall not affect any rights the shipper may have under applicable Convention Rules or other applicable mandatory national laws. TERMS AND CONDITIONS OF SERVICE Terms and Conditions of Service 20 Terms and Conditions of Service Effective July 12, 2010 (Continued) Data Protection The shipper agrees that UPS and other companies in the UPS group of companies worldwide, including companies in countries which may not have the same level of data protection as the country where the shipment is presented to UPS for carriage, may use any data provided by the shipper to UPS for management analysis and monitoring, the purchase and supply of customer materials, administration of customer accounts and the advertising of services and products provided by UPS companies. The shipper may have certain rights under the law to have access to, rectify, and object to the use for direct marketing of, data held by UPS about it. Entire Agreement All shipments are subject to the terms and conditions contained in the UPS Rate and Service Guide and set out on the UPS website (www.ups.com). The effective UPS Rate and Service Guide and the description of UPS Services at www.ups.com, which are incorporated in the UPS Rate and Service Guide; and the UPS source document for each shipment, together comprise the complete and exclusive agreement of the parties, except as modified by any existing or future written agreement between the parties, and may not be contradicted or modified by any oral agreement. Severability These terms shall apply to the fullest extent permitted by applicable law. If any part of these terms is not enforceable, this will not affect the enforceability of any other part. Governing Law These terms and any contract concluded which incorporates these terms shall in all respects be governed by the laws of the country where the shipment is presented to UPS for carriage. Export – UPS Worldwide Express® Rates shown are in Hong Kong Dollars and apply to shipments originating from Hong Kong. UPS Worldwide Express For all your urgent shipments, UPS Worldwide Express guarantees delivery by 10:30 am or before 12:00 noon to most parts of the U.S.; major cities in Canada, Europe and Asia; and selected areas in the Americas.* UPS Worldwide Express Plus® For time-definite delivery of your extremely urgent shipments, UPS Worldwide Express Plus guarantees delivery by 8:00 am/8:30 am to major cities in the U.S.; 8:30 am to Canada; 9:00 am to major Asian cities, over 4,000 U.S. cities and major business centres in Europe.* Add HK$320 to the appropriate UPS Worldwide Express rate for each UPS Worldwide Express Plus shipment. For document shipments weighing over 5.0 kg, refer to the UPS Worldwide Express Non-Document rates. * Conditions and restrictions, including the UPS Terms and Conditions of Service, apply. For details, please contact our Customer Service Representatives or refer to ups.com®. + There is no limit on the weight or number of pages you can enclose in an Express Envelope when shipping via UPS Worldwide Express Plus, UPS Worldwide Express or UPS Worldwide Express Saver® service. Note: Future Changes – Rates, charges, service explanation, and services are subject to change without prior notice. UPS Express Envelope and Documents Shipment Weight (kg) Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9 Zone 10 UPS Express Envelope+ 141 224 228 287 256 265 289 488 560 106 0.5 141 224 228 287 256 265 289 488 560 106 1.0 176 277 280 369 313 364 384 557 728 110 1.5 215 330 333 449 371 453 482 653 910 122 2.0 254 381 384 531 426 541 572 765 1,094 135 2.5 292 434 438 613 484 630 664 878 1,277 151 3.0 343 504 507 690 567 719 752 986 1,489 166 3.5 394 576 578 768 646 809 840 1,092 1,701 181 4.0 437 647 648 844 720 899 929 1,197 1,914 196 4.5 478 715 719 922 794 988 1,014 1,302 2,125 211 5.0 520 784 790 999 867 1,077 1,096 1,408 2,338 226 Non-Documents Shipment Weight (kg) Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9 Zone 10 0.5 222 295 299 482 368 460 460 566 746 138 1.0 261 350 354 546 425 543 551 660 950 144 1.5 301 404 408 611 485 626 631 756 1,156 149 2.0 340 459 463 676 544 710 712 853 1,362 152 2.5 380 513 519 741 603 794 802 947 1,567 166 3.0 420 569 572 805 664 856 882 1,043 1,771 182 3.5 460 623 627 869 723 917 940 1,138 1,976 196 4.0 500 678 681 935 784 978 995 1,234 2,181 213 4.5 539 732 737 999 843 1,038 1,053 1,326 2,385 226 5.0 579 788 793 1,064 904 1,100 1,109 1,420 2,588 243 5.5 600 841 846 1,118 954 1,151 1,160 1,505 2,732 265 6.0 620 898 902 1,171 1,007 1,203 1,210 1,588 2,875 287 6.5 641 952 958 1,224 1,057 1,254 1,259 1,671 3,019 309 7.0 660 1,009 1,014 1,278 1,108 1,304 1,310 1,754 3,162 331 7.5 681 1,064 1,070 1,330 1,160 1,357 1,362 1,836 3,304 353 8.0 705 1,119 1,125 1,385 1,212 1,406 1,416 1,905 3,447 375 8.5 727 1,173 1,178 1,437 1,263 1,455 1,473 1,986 3,591 397 9.0 750 1,227 1,234 1,491 1,317 1,506 1,528 2,067 3,734 419 9.5 772 1,282 1,287 1,545 1,368 1,556 1,584 2,147 3,877 441 10.0 795 1,337 1,343 1,597 1,421 1,605 1,639 2,228 4,019 463 10.5 823 1,383 1,389 1,640 1,465 1,657 1,692 2,291 4,163 485 11.0 853 1,428 1,435 1,683 1,509 1,707 1,742 2,353 4,306 507 11.5 880 1,473 1,483 1,727 1,553 1,759 1,792 2,416 4,450 529 12.0 908 1,518 1,529 1,770 1,597 1,810 1,845 2,477 4,592 551 12.5 938 1,563 1,575 1,813 1,641 1,861 1,895 2,540 4,736 573 13.0 967 1,610 1,623 1,866 1,687 1,913 1,945 2,603 4,849 595 13.5 995 1,655 1,670 1,918 1,731 1,964 1,996 2,665 4,962 617 14.0 1,026 1,700 1,716 1,970 1,776 2,014 2,045 2,728 5,076 639 14.5 1,055 1,745 1,763 2,022 1,820 2,066 2,095 2,791 5,189 661 15.0 1,085 1,790 1,809 2,075 1,864 2,117 2,145 2,852 5,304 683 15.5 1,109 1,829 1,849 2,126 1,911 2,148 2,188 2,906 5,418 705 16.0 1,134 1,868 1,889 2,180 1,959 2,181 2,231 2,959 5,532 727 16.5 1,160 1,906 1,928 2,231 2,007 2,211 2,274 3,014 5,647 749 17.0 1,184 1,945 1,968 2,284 2,054 2,244 2,317 3,066 5,761 771 17.5 1,210 1,983 2,008 2,336 2,102 2,275 2,360 3,119 5,877 793 18.0 1,222 2,020 2,049 2,338 2,138 2,308 2,384 3,128 5,990 815 18.5 1,237 2,056 2,088 2,344 2,175 2,339 2,407 3,135 6,104 837 19.0 1,246 2,074 2,128 2,353 2,210 2,372 2,429 3,144 6,217 859 19.5 1,255 2,091 2,139 2,364 2,247 2,402 2,452 3,151 6,330 881 20.0 1,260 2,099 2,150 2,371 2,264 2,434 2,468 3,158 6,444 903 Export – UPS Worldwide Express® Rates shown are in Hong Kong Dollars and apply to shipments originating from Hong Kong. Non-Documents (Continued) Shipment Weight (kg) Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9 Zone 10 For shipment weight above 20 kg (Price per kg unless Deficit Weight# applies) 21-44 59 98 102 113 106 116 116 148 309 45 45-70 51 85 88 96 97 100 101 145 287 44 71-99 48 81 86 90 89 90 91 140 251 43 100-299 48 80 86 89 86 89 90 140 251 43 300-499 47 80 85 89 85 88 89 137 246 42 500-999 46 79 84 88 84 87 88 135 245 42 Above 1000 45 78 83 87 83 86 87 134 244 42 UPS 10 KG Box® and UPS 25 KG Box® UPS 10 KG Box (42 cm x 34 cm x 27 cm) A special flat rate applies for shipments weighing up to 10 kg.* Shipment Weight (kg) Flat Rate Zone 1 611 Zone 2 Zone 3 Add on F or shipment per kg weight above up to 15 kg 15 kg UPS 25 KG Box (50 cm x 45 cm x 34 cm) A special flat rate applies for shipments weighing up to 25 kg.* Shipment Weight (kg) Flat Rate 50 Zone 1 1,182 50 659 74 Zone 2 1,216 74 662 75 Zone 3 1,227 75 Zone 4 2,059 120 Zone 5 1,666 74 Zone 6 1,677 76 Zone 7 1,677 76 Apply the UPS Worldwide Express 25 KG Box Rates Add on F or shipment per kg weight above up to 30 kg 30 kg Zone 4 1,216 120 Zone 5 1,002 74 Zone 6 999 76 Zone 7 999 76 Zone 8 1,897 131 Zone 8 3,134 131 Zone 9 2,871 172 Zone 9 4,514 172 Zone 10 378 32 Zone 10 909 39 Apply the UPS Worldwide Express Non-Document Rates For UPS 10 KG Box and UPS 25 KG Box, the shipping charges will be billed to shipper, duty and tax will be billed to receiver. Conditions and restrictions, including the UPS Terms and Conditions of Service, apply. For details, please contact our Customer Service Representatives or refer to ups.com®. * The UPS 10 KG Box is designed to hold a maximum weight of 15 kg. The UPS 25 KG Box is designed to hold a maximum weight of 30 kg. It is not recommended that shipments sent in the respective boxes exceed the maximum weight limits. # In some instances, shipments may be more economically charged if rated at a higher weight than the actual weight. The UPS billing system will automatically compute both rates and charge the lower of the two. Note: Future Changes – Rates, charges, service explanation, and services are subject to change without prior notice. Export – UPS Worldwide Express Saver® Rates shown are in Hong Kong Dollars and apply to shipments originating from Hong Kong. UPS Worldwide Express Saver For an economical alternative to UPS Worldwide Express®, UPS Worldwide Express Saver provides money-back guaranteed* delivery by end-of-day, to over 200 countries and territories worldwide. UPS Express Envelope and Documents Shipment Weight (kg) Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9 Zone 10 UPS Express Envelope+ 134 213 217 273 244 252 275 465 533 101 0.5 134 213 217 273 244 252 275 465 533 101 1.0 168 264 267 351 298 347 366 530 693 105 1.5 205 314 317 428 353 431 459 622 867 116 2.0 242 363 366 506 406 515 545 729 1,042 129 2.5 278 413 417 584 461 600 632 836 1,216 144 3.0 327 480 483 657 540 685 716 939 1,418 158 3.5 375 549 550 731 615 770 800 1,040 1,620 172 4.0 416 616 617 804 686 856 885 1,140 1,823 187 4.5 455 681 685 878 756 941 966 1,240 2,024 201 5.0 495 747 752 951 826 1,026 1,044 1,341 2,227 215 Non-Documents For document shipments weighing over 5.0 kg, refer to the UPS Worldwide Express Saver Non-Document rates. * Conditions and restrictions, including the UPS Terms and Conditions of Service, apply. For details, please contact our Customer Service Representatives or refer to ups.com®. + There is no limit on the weight or number of pages you can enclose in an Express Envelope when shipping via UPS Worldwide Express Plus®, UPS Worldwide Express or UPS Worldwide Express Saver service. Note: Future Changes – Rates, charges, service explanation, and services are subject to change without prior notice. Shipment Weight (kg) Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9 Zone 10 0.5 211 281 285 459 350 438 438 539 710 131 1.0 249 333 337 520 405 517 525 629 905 137 1.5 287 385 389 582 462 596 601 720 1,101 142 2.0 324 437 441 644 518 676 678 812 1,297 145 2.5 362 489 494 706 574 756 764 902 1,492 158 3.0 400 542 545 767 632 815 840 993 1,687 173 3.5 438 593 597 828 689 873 895 1,084 1,882 187 4.0 476 646 649 890 747 931 948 1,175 2,077 203 4.5 513 697 702 951 803 989 1,003 1,263 2,271 215 5.0 551 750 755 1,013 861 1,048 1,056 1,352 2,465 231 5.5 571 801 806 1,065 909 1,096 1,105 1,433 2,602 252 6.0 590 855 859 1,115 959 1,146 1,152 1,512 2,738 273 6.5 610 907 912 1,166 1,007 1,194 1,199 1,591 2,875 294 7.0 629 961 966 1,217 1,055 1,242 1,248 1,670 3,011 315 7.5 649 1,013 1,019 1,267 1,105 1,292 1,297 1,749 3,147 336 8.0 671 1,066 1,071 1,319 1,154 1,339 1,349 1,814 3,283 357 8.5 692 1,117 1,122 1,369 1,203 1,386 1,403 1,891 3,420 378 9.0 714 1,169 1,175 1,420 1,254 1,434 1,455 1,969 3,556 399 9.5 735 1,221 1,226 1,471 1,303 1,482 1,509 2,045 3,692 420 10.0 757 1,273 1,279 1,521 1,353 1,529 1,561 2,122 3,828 441 10.5 784 1,317 1,323 1,562 1,395 1,578 1,611 2,182 3,965 462 11.0 812 1,360 1,367 1,603 1,437 1,626 1,659 2,241 4,101 483 11.5 838 1,403 1,412 1,645 1,479 1,675 1,707 2,301 4,238 504 12.0 865 1,446 1,456 1,686 1,521 1,724 1,757 2,359 4,373 525 12.5 893 1,489 1,500 1,727 1,563 1,772 1,805 2,419 4,510 546 13.0 921 1,533 1,546 1,777 1,607 1,822 1,852 2,479 4,618 567 13.5 948 1,576 1,590 1,827 1,649 1,870 1,901 2,538 4,726 588 14.0 977 1,619 1,634 1,876 1,691 1,918 1,948 2,598 4,834 609 14.5 1,005 1,662 1,679 1,926 1,733 1,968 1,995 2,658 4,942 630 15.0 1,033 1,705 1,723 1,976 1,775 2,016 2,043 2,716 5,051 651 15.5 1,056 1,742 1,761 2,025 1,820 2,046 2,084 2,768 5,160 672 16.0 1,080 1,779 1,799 2,076 1,866 2,077 2,125 2,818 5,269 693 16.5 1,105 1,815 1,836 2,125 1,911 2,106 2,166 2,870 5,378 714 17.0 1,128 1,852 1,874 2,175 1,956 2,137 2,207 2,920 5,487 735 17.5 1,152 1,889 1,912 2,225 2,002 2,167 2,248 2,970 5,597 756 18.0 1,164 1,924 1,951 2,227 2,036 2,198 2,270 2,979 5,705 777 18.5 1,178 1,958 1,989 2,232 2,071 2,228 2,292 2,986 5,813 798 19.0 1,187 1,975 2,027 2,241 2,105 2,259 2,313 2,994 5,921 819 19.5 1,195 1,991 2,037 2,251 2,140 2,288 2,335 3,001 6,029 840 20.0 1,200 1,999 2,048 2,258 2,156 2,318 2,350 3,008 6,137 861 Export – UPS Worldwide Express Saver® Rates shown are in Hong Kong Dollars and apply to shipments originating from Hong Kong. Non-Documents (Continued) Shipment Weight (kg) Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9 Zone 10 For shipment weight above 20 kg (Price per kg unless Deficit Weight# applies) 21-44 56 93 97 108 101 110 110 141 294 43 45-70 49 81 84 91 92 95 96 138 273 42 71-99 46 77 82 86 85 86 87 133 239 41 100-299 46 76 82 85 82 85 86 133 239 41 300-499 45 76 81 85 81 84 85 130 234 40 500-999 44 75 80 84 80 83 84 129 233 40 Above 1000 43 74 79 83 79 82 83 128 232 40 UPS 10 KG Box® and UPS 25 KG Box® UPS 10 KG Box (42 cm x 34 cm x 27 cm) A special flat rate applies for shipments weighing up to 10 kg.* Shipment Weight (kg) Flat Rate Zone 1 582 Zone 2 Zone 3 Add on F or shipment per kg weight above up to 15 kg 15 kg UPS 25 KG Box (50 cm x 45 cm x 34 cm) A special flat rate applies for shipments weighing up to 25 kg.* Shipment Weight (kg) Flat Rate 48 Zone 1 1,126 48 628 70 Zone 2 1,158 70 630 71 Zone 3 1,169 71 Zone 4 1,961 114 Zone 5 1,587 70 Zone 6 1,597 72 Zone 7 1,597 72 Apply the UPS Worldwide Express Saver 25 KG Box Rates Add on F or shipment per kg weight above up to 30 kg 30 kg Zone 4 1,158 114 Zone 5 954 70 Zone 6 951 72 Zone 7 951 72 Zone 8 1,807 125 Zone 8 2,985 125 Zone 9 2,734 164 Zone 9 4,299 164 Zone 10 360 30 Zone 10 866 37 Apply the UPS Worldwide Express Saver Non-Document Rates For UPS 10 KG Box and UPS 25 KG Box, the shipping charges will be billed to shipper, duty and tax will be billed to receiver. Conditions and restrictions, including the UPS Terms and Conditions of Service, apply. For details, please contact our Customer Service Representatives or refer to ups.com®. * The UPS 10 KG Box is designed to hold a maximum weight of 15 kg. The UPS 25 KG Box is designed to hold a maximum weight of 30 kg. It is not recommended that shipments sent in the respective boxes exceed the maximum weight limits. # In some instances, shipments may be more economically charged if rated at a higher weight than the actual weight. The UPS billing system will automatically compute both rates and charge the lower of the two. Note: Future Changes – Rates, charges, service explanation, and services are subject to change without prior notice. Export – UPS Worldwide Expedited® Rates shown are in Hong Kong Dollars and apply to shipments originating from Hong Kong. UPS Worldwide Expedited For your important shipments that do not require urgent express delivery, UPS Worldwide Expedited delivers in as little as three business days within Asia and from Asia to major business centres in Europe and North and South America. Non-Documents Shipment Weight (kg) Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 1.0 235 320 322 486 377 482 485 2.0 303 415 413 600 480 623 615 3.0 370 509 504 715 583 747 4.0 437 601 597 829 686 853 5.0 504 695 688 944 789 6.0 540 787 780 1,039 7.0 576 880 871 8.0 612 972 964 9.0 650 1,066 10.0 687 11.0 12.0 Zone 9 Zone 10 599 877 126 762 1,252 130 761 919 1,627 135 859 1,075 2,002 160 960 956 1,232 2,377 185 878 1,046 1,043 1,340 2,616 210 1,132 966 1,132 1,129 1,448 2,832 235 1,224 1,054 1,218 1,215 1,557 3,038 261 1,055 1,317 1,142 1,304 1,301 1,665 3,233 286 1,158 1,147 1,409 1,231 1,390 1,387 1,773 3,417 311 736 1,236 1,224 1,483 1,306 1,471 1,474 1,871 3,558 336 784 1,314 1,302 1,557 1,382 1,549 1,560 1,969 3,698 362 13.0 832 1,392 1,380 1,630 1,458 1,627 1,646 2,066 3,829 387 14.0 881 1,469 1,458 1,704 1,533 1,705 1,722 2,164 3,937 412 15.0 929 1,547 1,536 1,777 1,609 1,782 1,797 2,262 3,964 437 16.0 970 1,610 1,604 1,851 1,685 1,834 1,852 2,327 3,975 605 17.0 1,002 1,642 1,635 1,882 1,716 1,866 1,883 2,358 4,006 639 18.0 1,007 1,647 1,641 1,888 1,722 1,871 1,889 2,364 4,012 673 19.0 1,012 1,652 1,646 1,893 1,727 1,876 1,894 2,369 4,017 706 20.0 1,015 1,655 1,649 1,896 1,746 1,879 1,897 2,372 4,020 740 For shipment weight above 20 kg (Price per kg unless Deficit Weight# applies) # In some instances, shipments may be more economically charged if rated at a higher weight than the actual weight. The UPS billing system will automatically compute both rates and charge the lower of the two. Note: Future Changes – Rates, charges, service explanation, and services are subject to change without prior notice. 21-44 47 80 81 90 87 89 90 108 184 37 45-70 42 68 70 78 76 74 78 94 170 36 71-99 40 62 64 69 67 69 70 85 153 35 100-299 39 61 64 68 66 68 69 85 153 35 300-499 38 61 63 68 65 67 68 84 152 34 500-999 37 60 62 67 64 66 67 83 151 34 Above 1000 36 59 61 66 63 65 66 82 150 34 Import – UPS Worldwide Express® Rates shown are in Hong Kong Dollars and apply to shipments to Hong Kong. UPS Worldwide Express For all your urgent shipments, UPS Worldwide Express guarantees delivery by 12:00 noon to selected areas in your locations.* UPS Express Envelope and Documents Shipment Weight (kg) Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9 Zone 10 UPS Express Envelope+ 125 147 185 183 326 517 519 539 506 119 0.5 125 147 185 183 326 517 519 539 506 119 1.0 163 200 279 259 455 638 662 676 665 156 1.5 201 252 373 335 583 759 805 813 823 193 2.0 238 306 466 412 712 881 948 949 983 228 2.5 276 358 560 487 815 1,002 1,092 1,097 1,141 265 3.0 326 399 600 565 865 1,068 1,205 1,227 1,271 312 3.5 375 440 639 642 917 1,134 1,319 1,358 1,399 359 4.0 424 480 679 719 967 1,185 1,432 1,487 1,528 408 4.5 471 520 719 796 1,017 1,240 1,546 1,617 1,657 454 5.0 520 559 758 874 1,068 1,296 1,659 1,747 1,786 499 Non-Documents Shipment Weight (kg) Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9 Zone 10 0.5 202 217 512 512 465 693 789 805 802 194 1.0 242 280 546 575 551 778 902 945 938 232 1.5 281 343 579 638 637 863 1,015 1,085 1,072 270 2.0 321 405 612 687 723 948 1,129 1,225 1,206 308 2.5 360 468 645 735 832 1,033 1,242 1,365 1,341 347 3.0 400 502 670 778 882 1,088 1,361 1,486 1,472 383 3.5 440 534 696 821 932 1,143 1,478 1,608 1,603 422 4.0 480 568 721 864 984 1,198 1,596 1,728 1,735 461 4.5 520 601 747 907 1,034 1,254 1,715 1,850 1,866 499 5.0 559 634 772 950 1,085 1,308 1,832 1,971 1,997 537 5.5 597 666 797 991 1,120 1,364 1,895 2,093 2,121 573 6.0 636 698 822 1,032 1,155 1,419 1,958 2,213 2,246 611 6.5 674 731 847 1,073 1,191 1,474 2,021 2,335 2,371 647 7.0 711 764 874 1,114 1,227 1,529 2,084 2,456 2,495 683 7.5 749 797 899 1,154 1,262 1,584 2,146 2,578 2,620 719 8.0 789 822 924 1,208 1,305 1,636 2,208 2,693 2,744 756 8.5 828 847 949 1,260 1,349 1,688 2,270 2,809 2,869 795 9.0 867 874 974 1,314 1,392 1,740 2,332 2,925 2,994 834 9.5 907 899 1,000 1,366 1,436 1,791 2,394 3,041 3,117 872 10.0 947 924 1,026 1,419 1,479 1,844 2,455 3,156 3,242 909 10.5 987 949 1,052 1,457 1,550 1,897 2,518 3,275 3,367 947 11.0 1,027 974 1,078 1,496 1,619 1,958 2,581 3,393 3,491 986 11.5 1,065 1,000 1,105 1,535 1,689 2,019 2,644 3,510 3,616 1,022 12.0 1,104 1,026 1,131 1,573 1,760 2,079 2,707 3,629 3,741 1,059 12.5 1,142 1,051 1,158 1,612 1,829 2,140 2,770 3,746 3,865 1,097 13.0 1,181 1,074 1,183 1,652 1,854 2,201 2,823 3,833 3,992 1,133 13.5 1,219 1,097 1,209 1,692 1,880 2,262 2,878 3,919 4,119 1,171 14.0 1,258 1,120 1,234 1,731 1,905 2,316 2,932 4,005 4,246 1,208 14.5 1,297 1,143 1,259 1,770 1,930 2,372 2,985 4,091 4,372 1,244 * Conditions and restrictions, including the UPS Terms and Conditions of Service, apply. For details, please contact our Customer Service Representatives or refer to ups.com®. 15.0 1,336 1,167 1,284 1,810 1,955 2,427 3,040 4,176 4,499 1,282 15.5 1,377 1,197 1,301 1,840 2,019 2,484 3,093 4,262 4,626 1,322 16.0 1,419 1,229 1,318 1,870 2,084 2,541 3,148 4,348 4,753 1,363 + For correspondence and documents only. There is no limit on weight or number of pages you may enclose in a UPS Express Envelope. Document or package rates may apply for envelopes originating from the United States. 16.5 1,461 1,259 1,335 1,899 2,147 2,599 3,201 4,434 4,879 1,403 17.0 1,500 1,290 1,350 1,930 2,211 2,655 3,256 4,520 5,006 1,441 17.5 1,540 1,313 1,367 1,958 2,275 2,713 3,310 4,534 5,133 1,478 18.0 1,579 1,315 1,369 1,967 2,312 2,763 3,321 4,536 5,179 1,516 18.5 1,617 1,317 1,371 1,976 2,350 2,813 3,332 4,538 5,224 1,552 Note: Future Changes – Rates, charges, service explanation, and services are subject to change without prior notice. 19.0 1,655 1,319 1,373 1,985 2,386 2,849 3,338 4,540 5,269 1,589 19.5 1,693 1,321 1,376 1,991 2,391 2,854 3,345 4,542 5,314 1,625 20.0 1,729 1,323 1,379 1,997 2,397 2,860 3,350 4,544 5,337 1,660 UPS Worldwide Express Plus For time-definite delivery of your extremely urgent shipments, UPS Worldwide Express Plus guarantees delivery by 9:00 am to selected areas in your locations.* ® Add HK$320 to the appropriate UPS Worldwide Express rate for each UPS Worldwide Express Plus shipment. For document shipments weighing over 5.0 kg, refer to the UPS Worldwide Express Non-Document rates. Import – UPS Worldwide Express® Rates shown are in Hong Kong Dollars and apply to shipments to Hong Kong. Non-Documents (Continued) Shipment Weight (kg) Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9 Zone 10 For shipment weight above 20 kg (Price per kg unless Deficit Weight# applies) # In some instances, shipments may be more economically charged if rated at a higher weight than the actual weight. The UPS billing system will automatically compute both rates and charge the lower of the two. Note: Future Changes – Rates, charges, service explanation, and services are subject to change without prior notice. 21-44 86 64 68 92 113 132 145 214 244 83 45-70 84 56 60 82 107 118 113 192 215 81 71-99 83 54 58 78 105 116 109 182 182 80 100-299 82 53 57 76 97 110 103 132 176 79 300-499 80 51 56 75 93 107 100 110 174 76 500-999 78 50 54 74 91 105 97 108 171 72 Above 1000 75 49 53 72 90 102 93 105 166 71 Import – UPS Worldwide Express Saver® Rates shown are in Hong Kong Dollars and apply to shipments to Hong Kong. UPS Worldwide Express Saver For an economical alternative to UPS Worldwide Express®, UPS Worldwide Express Saver provides money-back guaranteed* delivery by end-of-day, to over 200 countries and territories worldwide. UPS Express Envelope and Documents Shipment Weight (kg) Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9 Zone 10 UPS Express Envelope+ 119 140 176 174 310 492 494 513 482 113 0.5 119 140 176 174 310 492 494 513 482 113 1.0 155 190 266 247 433 608 630 644 633 149 1.5 191 240 355 319 555 723 767 774 784 184 2.0 227 291 444 392 678 839 903 904 936 217 2.5 263 341 533 464 776 954 1,040 1,045 1,087 252 3.0 310 380 571 538 824 1,017 1,148 1,169 1,210 297 3.5 357 419 609 611 873 1,080 1,256 1,293 1,332 342 4.0 404 457 647 685 921 1,129 1,364 1,416 1,455 389 4.5 449 495 685 758 969 1,181 1,472 1,540 1,578 432 5.0 495 532 722 832 1,017 1,234 1,580 1,664 1,701 475 Non-Documents For document shipments weighing over 5.0 kg, refer to the UPS Worldwide Express Saver Non-Document rates. * Conditions and restrictions, including the UPS Terms and Conditions of Service, apply. For details, please contact our Customer Service Representatives or refer to ups.com®. + For correspondence and documents only. There is no limit on weight or number of pages you may enclose in a UPS Express Envelope. Document or package rates may apply for envelopes originating from the United States. Note: Future Changes – Rates, charges, service explanation, and services are subject to change without prior notice. Shipment Weight (kg) Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9 Zone 10 0.5 192 207 488 488 443 660 751 767 764 185 1.0 230 267 520 548 525 741 859 900 893 221 1.5 268 327 551 608 607 822 967 1,033 1,021 257 2.0 306 386 583 654 689 903 1,075 1,167 1,149 293 2.5 343 446 614 700 792 984 1,183 1,300 1,277 330 3.0 381 478 638 741 840 1,036 1,296 1,415 1,402 365 3.5 419 509 663 782 888 1,089 1,408 1,531 1,527 402 4.0 457 541 687 823 937 1,141 1,520 1,646 1,652 439 4.5 495 572 711 864 985 1,194 1,633 1,762 1,777 475 5.0 532 604 735 905 1,033 1,246 1,745 1,877 1,902 511 5.5 569 634 759 944 1,067 1,299 1,805 1,993 2,020 546 6.0 606 665 783 983 1,100 1,351 1,865 2,108 2,139 582 6.5 642 696 807 1,022 1,134 1,404 1,925 2,224 2,258 616 7.0 677 728 832 1,061 1,169 1,456 1,985 2,339 2,376 650 7.5 713 759 856 1,099 1,202 1,509 2,044 2,455 2,495 685 8.0 751 783 880 1,150 1,243 1,558 2,103 2,565 2,613 720 8.5 789 807 904 1,200 1,285 1,608 2,162 2,675 2,732 757 9.0 826 832 928 1,251 1,326 1,657 2,221 2,786 2,851 794 9.5 864 856 952 1,301 1,368 1,706 2,280 2,896 2,969 830 10.0 902 880 977 1,351 1,409 1,756 2,338 3,006 3,088 866 10.5 940 904 1,002 1,388 1,476 1,807 2,398 3,119 3,207 902 11.0 978 928 1,027 1,425 1,542 1,865 2,458 3,231 3,325 939 11.5 1,014 952 1,052 1,462 1,609 1,923 2,518 3,343 3,444 973 12.0 1,051 977 1,077 1,498 1,676 1,980 2,578 3,456 3,563 1,009 12.5 1,088 1,001 1,103 1,535 1,742 2,038 2,638 3,568 3,681 1,045 13.0 1,125 1,023 1,127 1,573 1,766 2,096 2,689 3,650 3,802 1,079 13.5 1,161 1,045 1,151 1,611 1,790 2,154 2,741 3,732 3,923 1,115 14.0 1,198 1,067 1,175 1,649 1,814 2,206 2,792 3,814 4,044 1,150 14.5 1,235 1,089 1,199 1,686 1,838 2,259 2,843 3,896 4,164 1,185 15.0 1,272 1,111 1,223 1,724 1,862 2,311 2,895 3,977 4,285 1,221 15.5 1,311 1,140 1,239 1,752 1,923 2,366 2,946 4,059 4,406 1,259 16.0 1,351 1,170 1,255 1,781 1,985 2,420 2,998 4,141 4,527 1,298 16.5 1,391 1,199 1,271 1,809 2,045 2,475 3,049 4,223 4,647 1,336 17.0 1,429 1,229 1,286 1,838 2,106 2,529 3,101 4,305 4,768 1,372 17.5 1,467 1,250 1,302 1,865 2,167 2,584 3,152 4,318 4,889 1,408 18.0 1,504 1,252 1,304 1,873 2,202 2,631 3,163 4,320 4,932 1,444 18.5 1,540 1,254 1,306 1,882 2,238 2,679 3,173 4,322 4,975 1,478 19.0 1,576 1,256 1,308 1,890 2,272 2,713 3,179 4,324 5,018 1,513 19.5 1,612 1,258 1,310 1,896 2,277 2,718 3,186 4,326 5,061 1,548 20.0 1,647 1,260 1,313 1,902 2,283 2,724 3,190 4,328 5,083 1,581 Import – UPS Worldwide Express Saver® Rates shown are in Hong Kong Dollars and apply to shipments to Hong Kong. Non-Documents (Continued) Shipment Weight (kg) Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9 Zone 10 For shipment weight above 20 kg (Price per kg unless Deficit Weight# applies) # In some instances, shipments may be more economically charged if rated at a higher weight than the actual weight. The UPS billing system will automatically compute both rates and charge the lower of the two. Note: Future Changes – Rates, charges, service explanation, and services are subject to change without prior notice. 21-44 82 61 65 88 108 126 138 204 232 79 45-70 80 53 57 78 102 112 108 183 205 77 71-99 79 51 55 74 100 110 104 173 173 76 100-299 78 50 54 72 92 105 98 126 168 75 300-499 76 49 53 71 89 102 95 105 166 72 500-999 74 48 51 70 87 100 92 103 163 69 Above 1000 71 47 50 69 86 97 89 100 158 68 Import – UPS Worldwide Expedited® Rates shown are in Hong Kong Dollars and apply to shipments to Hong Kong. UPS Worldwide Expedited For your important shipments that do not require urgent express delivery, UPS Worldwide Expedited delivers in as little as three business days. Non-Documents Shipment Weight (kg) Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 1.0 214 247 486 508 479 679 777 2.0 282 344 539 607 626 802 972 3.0 351 420 591 687 762 916 1,168 4.0 419 474 635 763 848 1,001 1,369 5.0 487 528 679 839 935 1,085 6.0 553 580 719 911 994 7.0 618 632 757 984 8.0 686 679 795 1,066 9.0 755 720 833 10.0 823 761 11.0 891 12.0 957 13.0 Zone 8 Zone 9 Zone 10 824 856 206 1,061 1,087 271 1,281 1,318 337 1,486 1,548 402 1,571 1,691 1,779 467 1,169 1,676 1,895 1,985 531 1,054 1,254 1,781 2,100 2,190 593 1,114 1,338 1,886 2,300 2,394 658 1,158 1,188 1,422 1,990 2,499 2,600 725 870 1,242 1,261 1,507 2,094 2,693 2,806 791 802 906 1,310 1,366 1,584 2,198 2,872 3,001 856 843 942 1,376 1,471 1,662 2,302 3,038 3,196 919 1,022 882 978 1,441 1,550 1,740 2,400 3,204 3,392 981 14.0 1,088 920 1,009 1,506 1,592 1,818 2,490 3,345 3,586 1,045 15.0 1,154 957 1,041 1,571 1,632 1,896 2,579 3,487 3,782 1,108 16.0 1,220 1,007 1,059 1,581 1,726 1,974 2,668 3,571 3,977 1,172 17.0 1,286 1,057 1,078 1,592 1,821 2,052 2,715 3,576 4,173 1,235 18.0 1,352 1,074 1,091 1,600 1,894 2,074 2,726 3,582 4,246 1,298 19.0 1,418 1,076 1,096 1,609 1,899 2,095 2,729 3,603 4,257 1,361 20.0 1,472 1,078 1,101 1,617 1,905 2,111 2,732 3,618 4,267 1,413 For shipment weight above 20 kg (Price per kg unless Deficit Weight# applies) # In some instances, shipments may be more economically charged if rated at a higher weight than the actual weight. The UPS billing system will automatically compute both rates and charge the lower of the two. Note: Future Changes – Rates, charges, service explanation, and services are subject to change without prior notice. 21-44 71 50 54 80 88 93 134 173 202 68 45-70 62 43 44 64 74 79 83 140 142 60 71-99 56 40 39 58 63 74 59 113 117 54 100-299 54 39 38 56 62 71 57 105 106 51 300-499 53 38 37 55 61 70 56 104 105 50 500-999 51 37 36 54 60 69 55 102 104 49 Above 1000 50 36 35 53 59 68 54 99 103 48 UPS Express® Freight UPS Express Freight* Guaranteed door-to-door delivery for shipments greater than 70 kg to most major global metropolitan areas by 12:00 noon or end-of-day within one to three business days, depending on destination. Rates include customs clearance, pickup and delivery. Palletised and loose shipments accepted. Rates shown are in Hong Kong Dollars and apply to shipments originating from Hong Kong. Zones 001 002 003 004 005 006 007 008 009 010 44 73 78 82 81 82 83 126 227 81 44 72 78 81 78 81 82 126 227 78 43 72 77 81 77 80 81 124 222 77 42 71 76 80 76 79 80 123 221 76 41 70 75 79 75 78 79 122 220 75 71-99 kg Price per kg 99.5-299 kg Price per kg 299.5-499 kg Price per kg 499.5-999 kg Price per kg 999.5 kg or more Price per kg * Visit ups.com® for guarantee details, service availability, delivery time commitments, to request a pickup or to view the UPS Air Freight Terms and Conditions of Contract for Services in the United States, Canada, and International. Note: A peak season surcharge is determined by the origin and destination country of each shipment during heavy volume shipping seasons. UPS may pass on surcharges imposed by carriers. Future Changes – Rates, charges, service explanation, and services are subject to change without prior notice. ups.com® 2735-3535 © 2011 United Parcel Service of America, Inc. 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