Case Study WiMAX* Telecommunications Wireless WiMAX* Gives Rural Community a New Voice Intel, USAID, and VDC use WiMAX to bring broadband Internet and Voice over IP telephony to a remote Vietnamese city Telecommunications infrastructure in Vietnam’s major cities is developing rapidly, but rural communities continue to lag far behind. Cellular phone service is widespread in some areas, but broadband Internet coverage is patchy and fixed phones are not always available. Thanks to WiMAX* wireless technology and a partnership between Intel, United States Agency for International Development (USAID), and Vietnam Data Communication Company (VDC), a member of Vietnam Post and Telecom Group (VNPT), many parts of the remote “The Last Mile Initiative of USAID works to provide information and communications technology services to rural areas. Our collaboration with Intel in Vietnam exemplifies publicprivate partnerships’ ability to extend connectivity from existing communications networks to the underserved, and to create business models that make those extensions profitable.” Bernard J. Mazer ICT for Development Specialist United States Agency for International Development (USAID) areas of Lào Cai are getting access to broadband Internet—and the cost efficiencies of VoIP—for the first time. Challenge • Foster economic development. Highly concentrated economies of Lào Cai—a border province—depend on building robust economic relationships with neighboring trading partners—and these relationships rely on good communication to flourish. • Deploy broadband for remote regions. In mountainous, rural northern Vietnam, telecommunications services are limited. USAID wanted to cost-effectively deliver the benefits of reliable broadband and VoIP to the citizens of Lào Cai. Solution • Build the WiMAX last mile. A single WiMAX base station blankets the city of Lào Cai and its surroundings with direct Internet access via a fibre-optic backhaul. • Offer sustainable voice services. With robust WiMAXbased broadband in place, a Voice over IP (VoIP) overlay offers easily accessible, inexpensive voice services—in many cases, providing phone services to places that have never had a fixed phone before. Assessing the Situation According to World Bank statistics, over 70 percent of Vietnam’s 82 million people live outside urban communities. As in other developing countries, access to modern telecommunications in many rural areas remains absent. The northern city of Lào Cai is a case in point: located 296 km Wireless WiMAX* service blankets one of Vietnam’s most remote provinces with robust broadband Internet and cost-effective Voice over IP from Vietnam’s capital Hanoi by railway, and 345 km by roadway, the city is the economic centre of a rural agricultural province. Lào Cai province’s approximately 600,000 inhabitants, from 25 ethnic groups, made up just 0.7 percent of the country’s population in 2004. While widespread cellular phone coverage provides relatively good voice coverage across Lào Cai, no such coverage exists for data services. Internet access through dial-up connections is low and ponderous, while the few available broadband options are limited and expensive. Services available within the city area drop off substantially in the rural areas just a few kilometers from the city center, with many rural areas relying on shared community phones. In developing countries like Vietnam, where per— capita gross domestic product (GDP) is just around US$650 per year—and especially in poor regions like mountainous Lào Cai province, where per-capita GDP is around US$330—better broadband has traditionally been low on the list of priorities. Ironically, areas like Lào Cai require better communication to strengthen nascent trade relationships with neighboring China Spotlight: Lào Cai province, Vietnam • Located on a floodplain in a mountainous region in northern Vietnam, abutting the border with China. • Population of 600,000 inhabitants in 2004, from 25 ethnic groups. • One of Vietnam’s poorest regions, with current per capita GDP of US$330. • Traditional industries such as agriculture and forestry are being complemented with efforts to strengthen cross-border trade with China and to attract foreign investment. and with foreign investors—two sources of capital flow that are judged as essential to the province’s economic growth. For this reason, the city was a natural choice as the location for a revolutionary pilot test conducted through a partnership between Intel, USAID, and VDC. As a leading player in Vietnam's telecom market, VDC has a strategic plan to deploy advanced technologies for expanding areas covered by services such as broadband Internet and VoIP. USAID’s Last Mile Initiative (LMI) is a global program launched in April 2004 to bring modern communications infrastructure to farmers and small businesses in rural areas that have been ignored by the development of the world’s major telecommunications networks. In addition to Vietnam, programs are being undertaken in countries including Guatemala, Ethiopia, Macedonia, Nigeria, Peru, and Sri Lanka. The goals of LMI reflect those of the Intel® World Ahead Program, a five-year, $US1 billion investment to bring uncompromised technology to developing countries. World Ahead represents Intel’s commitment to helping bridge the digital divide between developed and developing countries, improving accessibility, connectivity, education, and content. The program’s goal, as stated by Intel Chairman of the Board Craig Barrett, is “to develop an integrated region of connected villages, municipalities, and countries that can enjoy the full capabilities of technology.” The Intel World Ahead Program aims to enhance lives by accelerating access to uncompromised technology for everyone, anywhere in the world. Focused on the world’s developing communities, it integrates and extends Intel’s efforts to advance four areas: accessibility, connectivity, education, and content. Intel’s goal is not only to extend affordable PC access but to develop the PCs tailored to local needs, drive critical connectivity, cultivate sustainable local capabilities, and provide technology education to make a meaningful difference in people’s lives. “Our public-private partnership, including Intel, VNPT/VDC, Lào Cai province, and USAID, shares a joint vision that every person, family, and community in Vietnam—no matter where they are located or how far away they are from urban centers —can connect with the international ‘knowledge economy’ in ways that uplift their life and prospects for the future.” Jonathan Aloisi Deputy Chief of Mission U.S. Embassy to Vietnam Lài Cai is such a place. Recognizing the potential of WiMAX* to provide new benefits to the citizens of the province, Intel, USAID, and VDC developed a plan to use the technology to bring them robust broadband Internet connectivity. With broadband in place, those citizens would also be well positioned to take advantage of complementary technologies such as VoIP. Delivering the Solution With WiMAX recognized as a quick and easy way to bring an Internet dialtone to Lào Cai, appropriate technology was sourced and implemented in the region by VDC with the assistance of Vegastar. Technology installed to support Lào Cai citizens included an Alvarion BreezeMAX* base station, nearly 20 WiMAX fixed—access customer premises equipment (CPE) units, wireless and wired VoIP phones, and related networking infrastructure. The BreezeMAX antenna was installed 70m above the ground on a local telecommunications tower, with the base station connected to a fibre-optic backhaul service and the VoIP gateway linked to the public switched telephony service. The LignUp VoIP Communication Application Server* is hosted from a site in Hanoi, while a session border controller and VoIP gateway were installed in Lào Cai province. CPEs or WiMAX modems were installed in a variety of settings throughout the region, including the local post office, Internet café, government office, secondary schools, healthcare centers, hotels, and a farm household outside the city. At sites like the healthcare center, the WiMAX service was the first time broadband Internet had been available. At each location, a Session Initiation Protocol (SIP)-compatible VoIP phone was linked to the CPE unit, providing both broadband Internet access and a telephone service with minimal setup cost and complexity. Key Technologies Integral Answers • Alvarion BreezeMAX* provided WiMAX* • Intel facilitated the overall project and base station transmission using one Micro provided high-level management to drive BTS with omni-directional antenna and the project to successful completion. about 20 BreezeMAX CPE devices. • LignUp’s Voice over IP (VoIP) switch, plus a session border controller and VoIP gateway. • Wireless and wired VoIP phones, as well as analog phones with analog telephone adapter (ATA) gateways, used for phone • VDC provided system integration and broadband Internet access to Lào Cai’s citizens. • Vegastar provided wireless technical expertise for the full solution. • Alvarion provided WiMAX* equipment and configuration expertise. calling. • LignUp’s specialized VoIP technology brought a dial tone to anyone within the WiMAX coverage area. With the success of the Lào Cai deployment, the Intel, USAID, and VDC partnership is now laying plans for a second rollout, in a nearby mountainous area with no fibre backhaul. In that rollout, the WiMAX base station will be linked to an IPStar satellite backhaul service to provide broadband Internet and VoIP services throughout the area. Each successful rollout confirms the importance of initiatives like USAID’s LMI and the Intel World Ahead Program. WiMAX allows quick and cost-effective deployment of communications services independent of the quality of local telecommunications infrastructure—making it a key tool in the global effort to give developing countries access to first-world information and communications technologies. And while the benefits of the solution may begin with the welcome surprise of broadband Internet access and improved telephone service, they will become truly clear as local economic and social development capitalizes upon the possibilities of Lào Cai’s newfound connectivity. Return on Investment • WiMAX* availability means any resident or business in Lào Cai and its rural surroundings—where there is no Internet access at all—can now get online. • Layering low-cost VoIP services on top of the WiMAX service brings easy telephony access to places that previously relied on cellular phone service, or had no phone service at all. • The low cost of VoIP services promises equitable access to communications services in one of Vietnam’s poorest provinces. • Because it is now well serviced with telecommunications, Lào Cai can more aggressively pursue beneficial trade relationships with potential overseas investors and with neighboring China. Find a solution that is right for your program. Contact your Intel representative or visit the Intel WiMAX Web site at www.intel.com/go/wimax and the Intel World Ahead program Web site at www.intel.com/intel/worldahead Solution provided by: Copyright 2006 Intel Corporation. All rights reserved. Intel, the Intel logo, Intel. Leap ahead., and the Intel. Leap ahead. logo are trademarks or registered trademarks of Intel Corporation and its subsidiaries in the United States and other countries. This document is for informational purposes only. INTEL MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS DOCUMENT. 1206/AUL/PMG/XX/PDF 315806-001US