www.intoutsource.com
Welcome to Outsource International
At Outsource International, we deliver smarter international solutions across the leading global
technologies. We are a dedicated technology services provider established since 2003, with offices in
Europe, Asia and America.
We provide complete support solutions supplying 24/7 international maintenance, installation and
integration support across the leading vendor systems. Our Service Portfolio is indicative of our
international capabilities and an example of our expanding infrastructure.
Established International Network Worldwide
Providing Global Technology
Solutions;
Competitive Pricing Model
Highly Qualified Technical Teams
Flexible Scaled Solutions
Multi Vendor Solutions
24/7 Helpdesk Service
• Installation
• Maintenance
• Networking
• Desktop Services
• Structured Cabling
• Resourcing
Unlimited SLA’s
We are a trusted teaming partner to industry leaders, providing Smarter Services
using our local solutions.
.
www.intoutsource.com
Global Technology Services
Outsource International are operating within the global arena in over 185 countries.
We have a strong, dedicated partner network and we supply services to industry leaders and
major corporate organisations offering them the necessary resources to service their international
locations or offer additional support resources to their clients.
We are providing the essential engineering resources and global technology solutions for;
Major Carriers
System Integrators
Resellers
Manufacturers
Government Sector
Banking Sector
Our experience in providing international solutions enables us to successfully overcome the vast
cultural differences and we pride ourselves in supplying responsive support whilst embracing new
innovative products and taking them into the developing market place.
We can unlock the potential for new sales growth by becoming an extension of your existing services
portfolio, plus expanding your geographical reach for additional international growth.
Teaming with a trusted international partner can add real value to your global business.
www.intoutsource.com
Support you can trust
Our extensive service solutions are continually evolving with new technologies and innovations.
We understand the demands are high to provide support services on multiple technologies and our
multi-vendor approach spans a wide range of technologies from the most advanced through to legacy
systems.
We manage all aspects of support and maintenance covering technologies such as;
Networking & Storage
Voice & Unified Communications
Security & Wireless
With support on devices that include;
Servers
Desktops
Routers
Switches
Kiosks
PBX
Audio Visual
Satellite Communications
Outsourcing
Global IT Resourcing
Our unified response meets the demands for total business solutions, both nationally and
on the global stage. Demanding locations are our speciality.
www.intoutsource.com
Multi-Vendor Solutions
Dedicated to supplying a full range of technology solutions, we specialise in multi-vendor support
services globally.
We train our engineering teams internationally to support new technologies into developing regions
and embrace new and evolving technology solutions.
www.intoutsource.com
Call Flow Management
Outsource International offer flexible call handling solutions which can be tailored into your own business
model ensuring seamless support, so you retain control of the business relationship with your clients and
end users.
24/7 International Helpdesk Operation
Customer Tailored Option
Call Handling, Network Logging & Despatch
International Diagnostics
Fully Managed Spares Logistics & Storage
SLA Management & Call Prioritisation
Our 365 Helpdesk Service supports our maintenance customers and provides a single point of contact
from where we can monitor and provide technical assistance around the world, on global contracts.
24/7 International Helpdesk Services x 365
Client
Customer
Helpdesk
www.intoutsource.com
Technical Assurance
We recognise we are an extension of our customers culture and existing operations.
Industry accreditations and a competitive pricing model allow us to deliver enhanced support
services without compromising on quality.
Experienced and Accredited Engineers
Spares Infrastructure & Logistics Services
24/7 Helpdesk Support
Flexible Commercial Strategies
Reactive Support
Proactive Maintenance
Dedicated Resourcing options
SLA Compliance
Service Delivery Management
Outsource International is committed to delivering the highest standards in support
services as your operational performance is critical and our customer confidence
and loyalty is essential.
www.intoutsource.com
Teaming Business Partner
Our Commitment
Successfully outsourcing international projects demands that your chosen teaming partner
embraces your project with the same enthusiasm, commitment and client care
that you do.
Our desire for successful client care are our
benchmarks at Outsource International and
we welcome the opportunity to share our
knowledge, experience and dedicated
services with you.
Smarter Global Technology Solutions
Call us today on 0845 130 3633
Outsource International Ltd, York House, 68-70 London Road,
Newbury, Berkshire, RG14 1LA, UNITED KINGDOM
www.intoutsource.com