1 October to 31 December 2015 Your water This summary of the Quarterly drinking water quality report 1 October to 31 December 2015 includes both quarterly updates and a table that shows water quality test results over the past 12 months. Drinking water management We supply you with highquality, safe drinking water – managed under quality systems. Our water is among the world’s best! WaterNSW manages Sydney’s catchments to provide the best quality water for us to treat. We treat your water by first filtering it, then disinfecting it. This is called the ‘multiple-barrier’ approach. We continuously monitor these steps to ensure our systems are working as expected. During October to December 2015, our monitoring confirmed that the drinking water we delivered to you was of high quality and safe. What is tested? Testing for water quality Your water is tested for up to 70 different characteristics including taste, colour, odour, micro-organisms and chemical content. This report summarises a selection of health characteristics chosen in consultation with NSW Health and also key aesthetic characteristics. Our aim is to provide you with high quality, safe drinking water treated to meet the Australian Drinking Water Guidelines. We take water samples from the catchments, at the inlet and outlet of water filtration plants, from the reservoirs and from about 650 customers’ front garden taps. The table on the next page summarises the water quality test results for samples we collected from customers’ taps over the past 12 months. Laboratories certified to international standards do all our testing. NSW Health reviews the results of these tests. Water quality test results 1 January to 31 December 2015 Microbiological E. coli 1 Physical/Chemical Fluoride 2 Chlorine Trihalomethanes Turbidity True colour Iron Australian Drinking Water Guidelines (ADWG). ADWG performance criteria (for assessment over 12 month period) At least 98% of results contain no E. coli At least 95% of results 0.9 to 1.5 mg/L 95th percentile less than 5 mg/L 95th percentile less than 0.25 mg/L Average result less than 5 NTU Health – (H), Aesthetic – (A) (H) (H) (H) (H) (A) Average Average result less result than 15 HU less than 0.3 mg/L (A) (A) Actual test results for 12 months from 1 January to 31 December 2015 as per the agreed compliance schedule Customer supply system All parameters comply % of results meeting criteria % of results meeting criteria Percentile meets criterion Percentile meets criterion Average result (NTU) Average result (HU) Average result (mg/L) North Richmond P P P P P P P P P P P P P 100 100 <2 0.023 100 0.11 <2 <0.010 100 100 0.15 3 0.018 100 100 0.13 2 0.022 100 100 0.13 3 0.017 99.9 100 0.17 3 0.023 100 100 0.14 3 0.019 100 100 0.11 <2 0.010 100 100 0.14 <2 0.016 100 100 0.13 <2 0.020 100 100 0.13 <2 0.011 100 100 0.12 <2 0.016 100 100 P P P P P P P P P P P P P 0.16 100 P P P P P P P P P P P P P 0.13 <2 0.014 Orchard Hills Prospect South Prospect North Prospect East Ryde Potts Hill Warragamba Nepean Macarthur Illawarra Woronora Cascade Note: 1. A s agreed with NSW Health, based on compliance samples only 2. A lthough the ADWG specifies a guideline value for fluoride of 1.5 mg/L, the NSW Code of Practice for Fluoridation of Public Water Supplies requires that, over a year, greater than 95% of all routine samples fall within the range 0.90 to 1.50 mg/L. Storage behaviour and catchment rainfall 1 October to 31 December 2015 The total available water in WaterNSW’s storages was approximately 2.40 million megalitres at the end of the quarter or 92.9% of total operating storage. The total available water decreased by 4.7% over the quarter. Approximately 144 millimetres of rainfall was recorded on the Warragamba catchment during the quarter; 36% below the long term median for the same time of year. Understanding your water Escherichia coli (E. coli) Chlorine Turbidity E. coli is used as a scientific indicator of the quality of drinking water and of the possible presence of micro-organisms that cause disease. E. coli is measured as organisms per 100 millilitres (Organisms/100 mL). To ensure good quality drinking water, chlorine is added to kill bacteria that may cause disease. We test for the residual level of chlorine that must be present to make sure that water is disinfected all the way to your tap. Turbidity is a measure of suspended material in water and may cause water to look muddy or discoloured. Turbidity is measured in Nephelometric Turbidity Units (NTU). Fluoride Some systems use ‘free’ chlorine and others use monochloramines. Water should be virtually colourless. It is measured in Hazen Units (HU). Trihalomethanes (THMs) Iron THMs are formed in water when chlorine reacts with small amounts of naturally occurring organic matter. THMs are measured in mg/L. Iron can be present at low levels in the water and may be responsible for some taste and staining problems. It is measured in mg/L. Small amounts of fluoride are added for dental health reasons as legislation requires. It is measured in milligrams per litre (mg/L). True colour Visit sydneywater.com.au for the full quarterly drinking water quality report Our drinking water is treated to meet the Australian Drinking Water Guidelines SW191 01/16