C O R P O R AT E R E S P O N S I B I L I T Y R E P O R T 2006 ABOUT THIS REPORT This report contains information on the corporate, environmental, workplace, and community responsibilities of Southern Company and its subsidiaries. It’s our first corporate responsibility report and we plan to update it regularly. The report defines who we are, what we do, how we do it, and where we stand on the issues we face. Our aim is to share information openly and set a baseline against which you can measure our future progress. In this report, you can find information about how Southern Company manages issues relating to natural resources, conventional and renewable sources of energy, clean air and water, work force diversity, community investment, and economic development. Figures in this book generally reference data as of December 31, 2005, and five-year trends through December 31, 2005, except where otherwise noted. Environmental data is from our generating plants. If you are looking for specific Global Reporting Initiative indicators that apply to our business, we have prepared a reference index in the Table of Contents to help you find sections more easily. To help us make the report more useful and complete, we incorporated suggestions by outside stakeholders who reviewed it before publication. We encourage you to add to this feedback and send your comments and questions to: responsibility@southernco.com. Cautionary Notice About Forward-Looking Statements This corporate responsibility report includes forward-looking statements in addition to historical information. Forward-looking information includes, among other things, statements concerning the strategic goals for Southern Company’s business, estimated expenditures, and Southern Company’s projections and goals for future operations. Various factors could cause actual results to differ materially from those indicated in forward-looking statements. Accordingly, there can be no absolute assurance that indicated or projected results will be realized. For more information on factors that may affect forward-looking statements, see the back cover of this report. Southern Company disclaims any obligation to update its forward-looking statements. Southern Company operates 34 hydroelectric plants, some originally licensed more than 100 years ago. Table of Contents Section About this Report Forward-Looking Statement A Message from David Ratcliffe, CEO Executive Summary, Achievements, and Challenges OUR BUSINESS Generating and Distributing Electricity Megawatts and Markets Fuel Emerging Generation Technologies Natural Gas Improvements Advances in Coal-Fueled Generation Nuclear Power Development Renewable Energy Investments Reliability and Customer Satisfaction Key Performance Indicators Customer Satisfaction Indices Equivalent Forced Outage Rate Transmission Reliability Financial Performance Page IFC IFC 3 4 GRI* Section 2.10, 2.11, 2.12, 2.13, 2.17, 2.22, 3.10 OUR CORPORATE RESPONSIBILITY 3.13 1.1, 1.2, 2.2, 2.7, 2.8, 3.7 2.13, 2.21 6 7 8 10 10 10 10 12 13 2.2 14 14 15 16 17 3.19 2.1, 2.4, 2.5, 2.6, 2.7 2.2 2.2, 3.14 3.14 3.14 Page Values and Business Strategy Governance Ethics, Legislative and Regulatory Participation Stakeholder Engagement OUR ENVIRONMENTAL RESPONSIBILITY Air - sulfur dioxide, nitrogen oxides, and mercury Climate - voluntary initiatives Water - regulatory standards, discharges, and controls Solid Waste - regulatory standards, wastes, and recycling Land and Natural Resource Conservation GRI* 18 1.1 19 20 22 23 3.1, 3.2, 3.3, 3.6, 3.20, HR10 2.3, 3.4, SO3, SO5 2.9 2.9, 3.10 24 26 29 31 32 34 EN9, EN10 36 LA1 37 38 40 42 43 43 LA5, LA6, PR1 44 3.14, SO1 45 46 47 48 48 51 3.14, EC10 EN8 EN5, EN12, EN13 EN1, EN2, EN11, EN15, EN31 3.14, EN6, EN23, EN27 3.14 3.14, EN7 3.19 3.19 3.19 2.3, 3.19, EC1 OUR WORKPLACE RESPONSIBILITY Safety Diversity and Inclusion Pay, Benefits, and Career Growth Demographics Suppliers Labor Relations OUR COMMUNITY RESPONSIBILITY *The Global Reporting Initiative is a multi-stakeholder network of individuals who developed a reporting framework to help readers compare information across companies. We’ve referenced the 2002 Global Reporting Initiative framework (the latest available before finalizing our report). For more on GRI, visit www.globalreporting.org. Energy Efficiency Programs Economic Development Hurricane Restoration Education Community Involvement Contact Us LA10, LA11, HR4, HR5 EC5, LA2, LA14 LA1 EN33 LA7, LA9 3.14 2.10, 2.22 EN17 3.14, EC12, EC13 2.10, 2.22 FROM DAVID RATCLIFFE, CEO 2 Electricity brings comfort and security to people everywhere. It is the backbone of the world economy, as vital and necessary as the air we breathe and the water we drink. Our more than 25,000 employees are proud to be responsible for the critical infrastructure that generates and distributes reliable electric service to 4.3 million customers in the southeastern United States. To us, electricity is both our business and our responsibility. It is our business to provide value to shareholders; it is our responsibility to provide reliable energy to customers. It is our business to generate affordable power; it is our responsibility to keep our environment clean. It is our business to compete and serve; it is our responsibility to work ethically and help communities grow. There need be no conflict between our business and our responsibility. They shape each other. Here at Southern Company they define who we are, what we do, how we do it, and where we stand on the issues of our times. Most fundamental to me is “how we do it.” My view is that big plans start and run on the ideas, dedication, and commitment of our individual employees. So our aim is to offer employees experiences that help them grow into leadership roles and at the same time create a framework of shared values to guide their thinking. We call these values Southern Style. Southern Style includes striving to earn unquestionable trust, dedication to superior performance throughout our business, and total commitment to the success of our customers, shareholders, employees, and the communities we serve. With trust, performance, and commitment as the core of who we are as people, we can extend these qualities to become the core of what we do as a business. It can shape our social, environmental, and economic actions within the neighborhood, city, state, nation, and world we serve. We are presented with the challenge of a growing population with growing energy needs and growing pressure on the environment. Southern Company can help meet this challenge, not just talk about it. We can provide reliable energy while being a citizen wherever we serve – sustaining our quality of life, energizing our economy, and keeping our environment clean and safe. At the same time, a diverse and inclusive work force is a top priority. We will help our customers be more efficient in their energy use. And we will lead the nation to better ways to generate affordable electricity. Please read more about our progress toward this vision and the challenges we face in the pages that follow. We welcome your questions and suggestions. Truly, David M. Ratcliffe, Chairman, President, and CEO Southern Company 3 Achievements • Continued to reduce overall emissions of sulfur dioxide, nitrogen oxides, and mercury per kilowatt-hour produced. • Selected by the U.S. Department of Energy to build a coal gasification plant – the cleanest, most efficient coal-fueled power plant in the world – in conjunction with the Orlando Utilities Commission. • Joined the FutureGen Industrial Alliance to help design the world’s first near-zero emissions coal-based power plant. It will capture and permanently store carbon dioxide underground. • Opened the nation’s first mercury-controls technology research center in Florida. • Awarded 48 biodiversity and habitat improvement grants from 2003-2005 through the National Fish and Wildlife Foundation and other partners. • Paid our 236th consecutive quarterly dividend, through October, 2006. • Outperformed S&P 500 Index and S&P 500 Electric Index for total shareholder return in 5-year and 10-year periods ended December 31, 2005. • Restored power to all customers who could receive it 12 days after Hurricane Katrina destroyed 322 transmission towers, 2,500 miles of power lines, 10,376 power poles, and 65 percent of local transmission facilities. Executive Summar y We operate a business focused on customer service, shareholder value, and community responsibility. Our business is to provide reliable and affordable energy to more than 4.3 million customers* in the southeastern United States. In 2005, we ranked among the largest generators of electricity in the United States, with operating revenues of $13.6 billion and earnings of $1.59 billion. At the same time, it is our responsibility to preserve the environment and strengthen the communities in which we live, work, and serve. Our model for corporate and professional values is Southern Style, which includes striving to earn unquestionable trust, dedication to superior performance throughout our business, and a total commitment to the success of our employees, customers, shareholders, and the communities we serve. We interact with a range of stakeholders, including customers, employees, investors, suppliers, non-profit organizations, government agencies, community groups, academia, the media, and others to address a variety of social, economic, and environmental issues. We help develop effective policies and comply with regulations. Southern Company meets all environmental, financial, and workplace requirements that govern our operations. We participate in dialogue to help develop fair and effective policies, communicating our experience and viewpoints on issues that impact the electric utility business while listening to opposing views. We are open to change based on information from other groups who participate in the process. We help find better ways to generate electricity while minimizing environmental impact. In addition to meeting regulations through a comprehensive compliance strategy, Southern Company looks to develop new technologies to burn fuels more cleanly, expand use of proven nuclear generation, broaden practical use of renewable fuels, and champion energy efficiency. Southern Company is spending $3.1 billion over the next three years to add environmental controls to existing plants to further lower emissions of sulfur dioxide, nitrogen oxides, and mercury. Southern Company supports voluntary programs and research initiatives to address scientific, economic, technological, and policy challenges in relation to greenhouse gas emissions. The projects we have undertaken include: coal gasification to gain generation efficiencies (making less carbon dioxide for each kilowatt-hour produced); sequestration experiments to see if carbon dioxide can be efficiently removed and permanently stored * through October 2006 4 Challenges underground; nuclear planning to add more carbon-free generation; biomass generation energy options that make economic and engineering sense today; and other initiatives, such as the planting of millions of trees to absorb carbon dioxide. We have begun new programs to measure and use water more efficiently. We are also expanding programs to recycle solids such as coal ash and gypsum into concrete, wallboard, and agricultural products. We are stewards of the land and lakes we manage, enhancing and protecting habitats for wildlife. We help our customers make efficient use of energy. We encourage adoption of energy-efficient products and processes for homes and businesses through ENERGY STAR® programs, GoodCents® guidelines, energy audits, demand response programs and online energy tracking. • Meeting the forecasted need for more than 10,000 additional megawatts of generating capacity over the next 15 years. • Adding transmission and distribution lines to meet growing demand. • Continuously improving safety performance. • Recruiting and training employees to maintain an expert work force while increasing diversity. • Installing $3.1 billion in environmental upgrades over the next three years. We make a safe, diverse, and inclusive work force a top priority. We act with the highest regard for the health and safety of our employees and the general public while providing reliable, affordable energy. We have made safety a top priority, stepping up our safety education and awareness programs for all employees through our Target Zero initiative, which has already led to improvements in our safety record. • Developing cost-effective, environmentally friendly generation technologies. We’re promoting the benefits of diversity and an inclusive work force on decision-making and performance. We’re encouraging all employees to value differences in background, culture, race, and gender while improving our diversity record through recruitment and advancement opportunities. We strive to provide opportunities through education and leadership development programs for employees to grow, and we offer competitive benefits and salaries to attract and retain top talent. • Evaluating the addition of new nuclear generation units. We are a citizen wherever we serve. We serve as volunteers, fund company foundations, and give to programs for education, the environment, health and human services, civic and community growth, arts, and culture. • Developing renewable energy sources within our region. • Maintaining affordable electricity rates. • Funding the rising cost of medical benefits for an aging work force. • Continuing to improve hurricane preparedness and recovery plans. We support economic development activities critical to maintaining the economy of our region. Our local utilities work with state agencies, chambers of commerce, and development authorities to bring investment into our region through new jobs and to provide capital spending. Additionally, we work within communities to broaden opportunities and develop leaders. After major storms outside our service territory, line crews help restore service in other communities. 5 OUR BUSINESS 6 At our core, we are a company that makes and sells electricity. Our assets are devoted to, and our people primarily work at, the job of making electricity and getting it to our customers. If you aren’t familiar with the process, here is a quick primer. LOOKING AHEAD Generating Electricity “In my view, our By the laws of physics, energy cannot be created, only changed in form. In a generating plant, the energy in the fuel changes to biggest challenges lie electricity. Electricity is a more useful form of energy because it can be transmitted over distances and easily converted to heat, light, or mechanical motion. in meeting the growing demand for energy; Because electricity is expected to be available all the time and in whatever quantity required at that moment, fuel must be on maintaining a competent, hand in sufficient quantity to supply it. This requirement has led to the use of coal, natural gas, and nuclear fuels, which have professional, experienced been affordable and largely available in the United States in mass quantity to meet demand. work force as many of our people reach retirement age; Generators and Turbines minimizing our environmental The force of electricity used in homes and businesses comes from the collective movement of billions of electrons from atom to atom. This movement is created at power plants in a generator, a spinning device made up of copper wires and impact, including finding the right magnets. To get enough electrical force to power cities, generators are the size of locomotives and the plants that house solutions to the issue of climate them can be eight stories tall and wider than a football field. change; and growing our company to add value for our shareholders.” In most power plants, a turbine turns the generator. The turbine has fan blades usually driven by high pressure steam. To make heat to turn water into steam, many plants burn fossil fuels, like coal or natural gas. Nuclear plants use the process of fission to make heat. Hydroelectric plants use the force of falling water to turn turbines. Wind turbines use - David Ratcliffe moving air to make generators spin. For illustrations of fossil, hydro, and nuclear power plants in action, visit www.southerncompany.com/learningpower/howplants.asp. The Grid Electric plants are connected to a network of transmission wires that carry electricity long distances to distribution wires that connect to buildings, offices, and homes. Substations and transformers change the force in the wires at points in the journey between plant and plug, converting the electricity from high voltage, which travels best, to the lower-level voltage used by the electrical device. Energy demand in the Southeast is expected to grow by 30 percent through 2018. 7 1 Southern Company ranked highest in the electric utility industry for providing a quality commuter program for its employees, according to the Environmental Protection Agency’s recent “Best Workplace for Commuters” list of FORTUNE 500 companies. The companies on the list have met EPA’s 2005 National Standard of Excellence. 1 Power is generated at plants where energy resources, such as natural gas and coal, are converted to electricity. 2 2 Large transmission lines move electricity from power plants at high voltage. 3 3 At substations, voltage is stepped-down or reduced, to deliver to homes and businesses. 4 4 At individual transformers farther down the line, power is stepped-down again so it can be used in homes and businesses. Generators and the grid cannot store electric power. For the system to work reliably, electricity must be “pumped” into the wires by plants at the same rate it is removed by end-use devices or lost in transmission. Plants must convert fuel to electricity on the grid every moment in the exact amount devices need to use. Many plants work together to make enough electricity for any one moment and enough generators must be on standby to meet peak demand, like on a hot summer day. Also, intermittent sources of electricity, like wind, solar, and hydro, must be backed up by steady sources, like coal or gas, to meet demand when they aren’t available, like on calm or cloudy days. Megawatts and Markets Based in Atlanta, Southern Company is one of the largest generators of electricity in the nation, serving both regulated and competitive markets across the southeastern United States. We participate in all phases of the electric utility business with more than 41,000 megawatts of electric generating capacity and a grid of transmission and distribution lines that would more than circle the earth. Southern Company and its subsidiaries have been serving the Southeast for more than 100 years. Southern Company provides retail electric service as regulated by the public service commissions in the states we serve and by federal energy agencies. Public service commissions determine fair electric rates, oversee what project costs can be recovered (for environmental controls or plant construction), and define the profit margin utilities can make in retail markets. Our four electric utilities – Alabama Power, Georgia Power, Gulf Power, and Mississippi Power – serve more than 4.3 million retail customers (through October 2006). Monitoring operations at Plant Branch, near Milledgeville, Ga. 8 We also sell power in the wholesale market and transmit wholesale power for other providers. Our higher-growth competitive wholesale generation business comprises more than 7,400 megawatts and serves about 75 investor-owned utilities, electric cooperatives, and municipalities in Alabama, Florida, Georgia, Mississippi, and the Carolinas. Southern Company has responsibility for approximately $5.4 billion in transmission assets including more than 27,000 miles of transmission lines, 3,400 substations, and more than 300,000 acres of right of way. The transmission system meets North American Electric Reliability Council standards and provides a safe and reliable grid. We plan, design, build, operate, and maintain our system to meet growing demand, budgeting $2.3 billion in transmission expenditures through 2008. Other major subsidiaries and business units include Southern Nuclear, the licensed operator of Southern Company’s three nuclear generating plants in Alabama and Georgia; SouthernLINC Wireless, a communications network with about 300,000 subscribers in the Southeast; and Southern Telecom, a fiber optic wholesaler in the Southeast. To operate successfully, we balance the earnings interests of shareholders; rates and reliability interests of customers; growth and impact interests of communities; and policy interests of regulators. With financial success, we have the operating income to meet our environmental, workplace, and community responsibilities. Southern Company regulated regional electric utilities include Alabama Power, Georgia Power, Gulf Power, and Mississippi Power. Our competitive generation business extends to markets in six southeastern states. Through October 2006, we operate 77 electric generating plants across the Southeast. Photo ©2005 wc heerman Electric Generating Plants Coal-Fueled, Gas-Fueled Hydroelectric Nuclear Hydroelectric generators at Lay Dam, near Clanton, Ala. 9 Fuel Sources of Generation, 2005 HYDRO 3% Fuel constitutes our single largest expense. The mix of fuel sources used to generate electricity at any given time is determined by demand, the cost of replacement fuel, available capacity of individual generating units, and other factors. Coal currently produces more than half the nation’s electricity and about 70 percent of Southern Company’s. GAS 11% Emerging Generation Technologies NUCLEAR 15% COAL 71% Southern Company is pursuing promising coal, natural gas, nuclear, and renewable generation technologies. We have spent nearly $400 million on environmental research and development over the past decade. The most practical technology options offer cost-effective operation, large-scale availability, and on-demand reliability while preserving fuel options. New technologies for coal, natural gas, and nuclear power have the potential to meet these criteria. Renewable generation technologies may provide additional options. Natural Gas Improvements The Power Systems Development Facility in Wilsonville, Ala. Since 2000, Southern Company has added 8,500 MW of natural-gas fired generation. Natural gas-fired combined cycle power plants continue to grow in efficiency through advances in turbine technology. Although natural gas prices have increased in the past few years and may continue to fluctuate, natural gas-fueled power plants will remain a viable option because they are clean and relatively fast and less costly to build. Advances in Coal-Fueled Generation Coal is our nation’s most abundant and affordable fossil fuel. We are developing and installing new coal-based generation technologies to enable us to continue to use coal in a cost-effective, environmentally sensitive manner. • Gasification Over the past decade, Southern Company, with the Department of Energy, has been developing cleaner, less expensive, more reliable methods for power production from coal. The Power Systems Development Facility near Wilsonville, Alabama, has developed promising gasification technologies with near-term practical applications. 20 Rather than burning coal directly to make electricity, gasification first breaks coal down into chemical components. Gases that result from this chemical breakdown can be used to fuel power plants using integrated gasification combined cycle technology. 15 10 10 5 Southern Company, in conjunction with our partner KBR, has further developed the gasification process to work even more efficiently for sub-bituminous and other low-rank coals. Low-rank coals have less energy per pound but account for half of worldwide reserves. This gasification process, developed at the Power Systems Development Facility, is called Transport Integrated Gasification (TRIGTM). TRIG is adapted from a proven technology used to refine oil and turns low-rank coal into a viable fuel for modern gas turbine power generators. The process uses air-blown gasification rather than the more commonly used oxygen-blown approach, which reduces the cost of power production. Southern Company, along with the Orlando Utilities Commission, was selected by the Department of Energy to realize the potential of this new technology by building a working commercial TRIG unit at a 285megawatt power generation facility near Orlando, Florida. It promises to be the cleanest coal-fueled plant in the world. Because of its increased efficiency – the plant will operate at nearly 40 percent efficiency compared with 35 percent for conventional coal plants operating today – this facility will produce the same amount of electricity as existing pulverized coal plants with significantly lower emissions of sulfur dioxide, nitrogen oxides, and mercury. Subsequent units would likely increase efficiencies further. Because of its more efficient conversion of the fuel to energy, the plant should also emit 20-25 percent less carbon dioxide per kilowatt than current pulverized coal plants. Commercial operation is planned for the summer of 2010. • Improvements to Conventional Technology We are looking to implement better conventional power plant technology. Improved pulverized coal plants have extremely low sulfur dioxide, nitrogen oxide, and mercury emissions and are 5-10 percent more efficient in converting coal to electricity, which leads to lower emissions. We are also adding baghouses, scrubbers, and SCRs to many of our existing plants (see page 27). • Future Low Carbon Coal-Based Generation Technologies Southern Company is working to develop and demonstrate carbon dioxide capture and storage (or sequestration) from coal-based generation into deep underground formations. We are a founding member and a key participant with the U.S. Department of Energy and others in FutureGen. This project entails design, construction and operation of a gasification-based plant that will capture and sequester carbon dioxide at full-scale. We have joined the Department of Energy-sponsored Southeast Regional Carbon Sequestration Partnership which plans to test the injection of carbon dioxide into a deep saline reservoir and an unmineable coal seam. The Department of Energy and Southern Company are also funding tests using carbon dioxide to enhance the production from oil wells in the Southeast. Plus, with the Electric Power Research Institute and others, we are working to evaluate ways to capture carbon dioxide from conventional pulverized coal plants. Carbon dioxide capture and sequestration costs are projected to be much higher than the costs to control nitrogen oxides or sulfur dioxide emissions. One of our goals is to reduce these costs. ENVIRONMENTAL ASSESSMENT – REPORT TO SHAREHOLDERS Find more information on climate policy, technology options, assessment results, and our testimony on renewables in our Environmental Assessment – Report to Shareholders. The report, published in May 2005, shows how we address air emissions requirements, including an analysis of potential price signals for carbon dioxide emissions that might result from policies to address climate change. The report finds technology development to be more productive than mandatory carbonreduction policies. Southern Company will continue to develop large-scale, cost-effective, low-emitting technologies and explore, evaluate, and undertake additional voluntary actions to reduce, prevent, or sequester greenhouse gas emissions. Find the full report at www.southernco.com/planetpower/report.asp. 11 Nuclear Power Development Nuclear power is re-emerging as a viable way to meet new demand for electricity with the added benefit of no air emissions, including CO2. Southern Company is a member of NuStart, a nuclear technology energy consortium comprised of power generation companies and reactor vendors. The group is pursuing a new combined construction and operating license process and advancing new nuclear technologies. Southern Company is moving to make nuclear power an option to meet growing demand for electricity by 2015-2016. In August 2006, Southern Company filed an application with the U.S. Nuclear Regulatory Commission for an Early Site Permit for new units at Plant Vogtle, located near Waynesboro, Georgia. The permit will allow the Nuclear Regulatory Commission to review and pre-approve the plant site for future construction of new nuclear units and allow Southern Company to conduct design, construction, and other site-specific evaluations before we make the decision to build. We also would need approval from the Georgia Public Service Commission before making a final decision to build the new units. Hyperbolic cooling towers frame Plant Vogtle, near Waynesboro, Ga. The Nuclear Energy Institute awarded Southern Nuclear its Top Industry Practice Award for Plant Farley’s cooling tower replacement project in 2004, for Plant Vogtle’s safer and more accurate alignment tools in 2005, and Plant Farley’s vessel head testing program in 2006. Plants Hatch, Vogtle, and Farley are all certified by the Wildlife Habitat Council for conservation efforts. 12 We have proposed the light-water Westinghouse AP1000 reactors for new units at Plant Vogtle. More than 28 new nuclear plants are under construction in 10 countries around the world – almost all using U.S. light-water reactor technology. The new reactors are safe, efficient, and simpler than current models. In March 2006, Southern Company reached an agreement with Duke Energy to jointly evaluate building a nuclear plant in Cherokee County, South Carolina. Southern Company will work with Duke Energy to apply to the Nuclear Regulatory Commission for a combined Construction and Operating License for the Cherokee County site. Duke Energy would develop and operate the plant. Southern Company would be co-owner of the facility. Application to the Nuclear Regulatory Commission is planned for late 2007 or early 2008; the companies will decide whether to proceed with construction at a later date. Southern Company is also exploring a partnership with the Tennessee Valley Authority to add new nuclear generation at TVA’s Bellefonte site in north Alabama. Renewable Energy Investments For renewable energy to make a larger contribution toward meeting overall demand and achieve its associated environmental benefits, Southern Company will: • Pursue equity investments in renewable energy projects, such as wind, solar, biomass, and geothermal, throughout the country where they are economically feasible. • Research renewable energy technologies, such as biomass, solar, and wind. • Identify and implement economically feasible renewable technologies that take advantage of native resources and work well in the Southeast. • Pursuing Wind, Solar, Biomass, and Geothermal throughout the Country Mississippi Power received the Keep Mississippi Beautiful Award in recognition of its significant contributions to protecting the environment and promoting environmental awareness, 2002-2005. Renewables like solar power and wind turbines often catch the public eye, but challenges with their consistent and widespread use in the Southeast persist. Solar energy is expensive to capture, and solar generation equipment often requires large tracts of open land to install. Cloud cover and night skies limit its reliability. Wind turbines also require acres of land. Calm conditions prevail frequently in the Southeast, making viable wind power sites scarce and operation intermittent. However, these limitations don’t apply everywhere. So we are evaluating investments in renewable generation projects throughout the country. Working with Ormat, one of the largest geothermal corporations in the world, Southern Company is gaining experience with geothermal generation in Hawaii. We own a 30-megawatt geothermal generation project providing about 15 percent of the power for the Island of Hawaii. • Researching Renewable Energy Technologies Southern Company has invested $6 million over the past five years in research and development of renewable energy. Nearly 20 research and development projects are in progress, including one that uses switchgrass as a biomass fuel. The switchgrass tests have shown lower emissions of carbon dioxide, sulfur dioxide, and mercury. We’ve also expanded research into biomass gasification, a technology based on coal gasification, which could be more economical than biomass combustion. Southern Company joined the Georgia Institute of Technology to study the viability of offshore wind turbines in the Southeast. The study found technology limitations and regulatory restrictions that will make development of offshore wind projects difficult in the Southeast. We are also a member of the American Wind Energy Association, the American Council for Renewable Energy, the Utility Wind Integration Group, the Solar Electric Power Association, and the Electric Power Research Institute Biomass Interest Group. Southern Company owns a geothermal plant in Hilo, Hawaii. 13 • Identifying and Implementing Renewables for the Southeast Alabama Power, Georgia Power, and Mississippi Power currently offer customers a renewable energy choice. The energy is produced from biomass sources such as sawdust, switchgrass, and landfill gas. To cover the additional cost of the renewable energy, customers elect to pay a $4.50 to $6 surcharge per 100 kilowatt-hours. Energy from this renewable source is then added to the electric grid. Gulf Power’s photovoltaic program offers customers the opportunity to purchase blocks of solar kilowatthours. Gulf Power hopes to expand the program, using landfill gas as an energy source. Additionally, Southern Company hydroelectric plants produce three percent of our generation. This output accounts for roughly all the practical sources for hydroelectric power within our service territory and balances recreational use and habitat conservation around streams and rivers. Energy Efficiency For information on energy efficiency programs, see page 45. Reliability and Customer Satisfaction Key Performance Indicators Among electric utilities, Southern Company maintains one of the highest reliability records – 99.95 percent – in the nation. American Customer Satisfaction Index We have been the highest-scoring utility in customer satisfaction in the American Customer Satisfaction Index for the past five years. American Customer Satisfaction Index* 2001 2002 2003 2004 2005 Southern Company 80 81 82 81 79 Utility Average 69 73 73 72 73 *ACSI scores customers’ expectations and perceptions of quality for products and services using telephone and Internet surveys. 14 Customer service representatives handle calls around the clock. J.D. Power and Associates Electric Utility Residential and Business Customer Satisfaction Study – Southern Region J.D. Power quality and satisfaction measurements are based on actual customer responses. Customer satisfaction is measured by factors including company image; price and value; billing and payment; field service; and customer service. American Customer Satisfaction Index has ranked Southern Company the Highest Scoring Utility in Customer Satisfaction since 2000. J.D. Power Rankings 2001 2002 2003 2004 2005 Business* 1 1 1 1 1 Residential 1 3(tie) 2(tie) 1 2(tie) *Defined as midsize business prior to 2004 Peak Season Equivalent Forced Outage Rate Equivalent Forced Outage Rate indicates generation unit unavailability during times when demand is highest and is calculated from May 1 through September 30. Lower rates are better. For comparison (as compiled by the North American Electric Reliability Council, excluding nuclear generation and adjusted for catastrophic damage caused by hurricanes), the Equivalent Forced Outage Rate for companies larger than 5,000 MW, like ours, run at about six to eight percent. Equivalent Forced Outage Rate* 2001 2002 2003 2004 Target 2.80% 2.80% 3.00% 3.00% 2.25% Actual 1.97% 1.96% 1.68% 1.32% 2.83%** * Figures exclude impact of hurricanes and outages caused by manufacturer defects. **Higher than targeted EFOR due to an outage event at three units. 2005 J.D. Power and Associates has ranked Southern Company highest in Overall Satisfaction for Electric Service to Business Customers in the Southern United States since 2000. According to 2006 North American Electric Reliability Council data, Southern Company EFOR of 1.11 percent ranked first among other electric generating companies with more than 5,000 megawatts of capacity. 15 Transmission Reliability Southern Company calculates transmission reliability by measuring the duration and frequency of interruptions. Indices are calculated on interruptions greater than five minutes. Scheduled or planned outages, named storms, customer-caused outages, and trouble attributable to other utilities are excluded from the indices. Sustained Average Interruption Frequency Index Number of Sustained MVA Interruptions 0.40 0.35 0.30 0.25 0.20 0.15 0.10 0.05 0.00 2001 2002 2003 2004 2005 Minutes of Sustained MVA Interruptions Sustained Average Interruption Duration Index 30 28 26 24 22 20 18 16 14 12 10 8 6 4 2 0 2001 2002 2003 MVA: Megavolt ampere is a unit of apparent power. Transmission towers carry high-voltage lines. 16 2004 2005 Financial Performance Southern Company is publicly traded (NYSE: SO) with $39.9 billion in assets and more than 500,000 shareholders. We have paid a dividend to shareholders for 236 consecutive quarters, dating from 1948 through October 2006. Total Return (percent)* 1-Year 5-Year 10-Year 30+ Southern Company 7.6 16.7 14.3 15.6 S & P 500 Electric Utility Index 17.7 5.5 9.4 NA S & P 500 Index 4.9 0.5 9.1 12.7 *Compound annual growth rates for periods ending December 31, 2005. Assumes dividends were reinvested and returns compounded daily. 2005 Operations (as of December 31) Total KWh sales Industrial Commercial Residential Wholesale Other Operating revenues Earnings Earnings Per Share Assets 196.9 billion 55.1 billion 51.9 billion 51.1 billion 37.8 billion 1 billion $13.55 billion $1.59 billion $2.14 $39.9 billion Customers 4.2 million Residential: 3.6 million Commercial: 586,000 Industrial: 15,000 Other (includes wholesale): 5,000 Employees 25,554 Generating plants 75 Miles of transmission lines 27,000 Honors from the Southeastern Electric Exchange 2005 Industry Excellence Awards included: • Southern Company for environmental excellence for the fine particulate agglomerator at Plant Watson. • Alabama Power for transmission excellence for a program designed to improve the reliability of an aged line. • Georgia Power for customer service and billing excellence for its enhanced service initiative program. • Gulf Power for production excellence for its Plant Crist Unit 6 storm damage recovery project. • Mississippi Power for rates and regulations excellence for the development of Rate Manager software. 17 OUR CORPORATE RESPONSIBILITY 18 Photo ©2005 wc heerman Corporate Responsibility Values and Business Strateg y The actions of our people define our company. Our model for corporate and professional values is called Southern Style, which includes these principles: LEADERSHIP Unquestionable Trust Honesty, respect, fairness, and integrity drive our behavior. We keep our promises and ethical “Southern Company behavior is our standard. will remain focused on Superior Performance customer service and We are dedicated to superior performance throughout our business. Our priorities community responsibility. are safety first, teamwork, diversity, and continuous improvement through strong We will help work through leadership. issues of growth and regulaTotal Commitment tion. We will lead the nation to We are committed to the success of our employees, customers, and shareholders better ways of generating elecand to citizenship and stewardship in all our actions. tricity while reducing our impact on the environment. We will make a Business Strateg y diverse and inclusive work force a • Live Southern Style in all aspects of our business. top priority. And we will help our • Lead the industry in customer satisfaction and service. • Continue to earn top-quartile returns with one of the lowest-risk profiles in customers be more efficient in their the electric utility industry. energy use.” • Achieve a long-term earnings-per-share growth rate of 4-6 percent while delivering a sustainable and growing dividend to our shareholders. - David Ratcliffe • Make the communities we serve better places to live and work. Southern Company corporate headquarters in Atlanta, Ga. Southern Company was named among the top 10 best managed utilities by Forbes from 2003-2006. 19 Governance Chief Executive Officer ® FORTUNE Magazine ranked Southern Company the ”Most Admired Electric and Gas Utility” from 2002-2004. In July 2004, David Ratcliffe became Southern Company’s chairman, president, and CEO. Ratcliffe, who joined Southern Company as a biologist in the environmental area, has worked for the company for 33 years. In addition to his time in the environmental organization, Ratcliffe’s executive level service includes vice president, fuel services; executive vice president, external affairs; and president and CEO of both Mississippi Power and Georgia Power. He serves on the boards of the Georgia and metro Atlanta chambers of commerce and is chairman of the board of directors of the Federal Reserve Bank of Atlanta. Management Council Ratcliffe heads Southern Company’s management council, which is responsible for developing, communicating, and implementing the company’s strategies and vision. David Ratcliffe - chairman, president, and CEO Barnie Beasley - president and CEO, Southern Nuclear Paul Bowers - president, Southern Company Generation Bob Dawson - president and CEO, SouthernLINC Wireless Andy Dearman - executive vice president and chief transmission officer Dwight Evans - executive vice president Tom Fanning - executive vice president, chief financial officer, and treasurer Mike Garrett - executive vice president; president and CEO, Georgia Power Ed Holland - executive vice president, general counsel, and corporate secretary Anthony James - executive vice president and president of shared services Charles McCrary - executive vice president; president and CEO, Alabama Power Susan Story - president and CEO, Gulf Power Anthony Topazi - president and CEO, Mississippi Power Board of Directors By policy, Southern Company must have a majority of independent directors. Audit, governance, finance, and compensation and management succession committees must be comprised entirely of independent directors. Currently, only one member of the 10-member board – Southern Company CEO David Ratcliffe – is employed by the company. Management Council member Tom Fanning pitches in at a community service project. 20 The board establishes committees as needed to facilitate and assist in the execution of its responsibilities. The governance committee evaluates the expertise and needs of the board at least annually to determine its proper membership and size. There are currently five standing committees of the board: • Audit • Compensation and Management Succession • Finance • Governance • Nuclear Oversight The audit committee oversees environmental compliance. Broader environmental policy is discussed by the entire board. As of May 2006, Southern Company directors are: • Juanita P. Baranco - executive vice president and chief operating officer, Baranco Automotive Group (automobile sales). Morrow, Georgia • Zack T. Pate - chairman emeritus, World Association of Nuclear Operators (nuclear power industry). Atlanta, Georgia • Dorrit J. Bern - chairman, president, and chief executive officer, Charming Shoppes Incorporated (retail). Bensalem, Pennsylvania • J. Neal Purcell - retired vice chairman audit operations, KPMG (audit and accounting). Duluth, Georgia • Francis S. Blake - executive vice president of business development and corporate operations, The Home Depot Incorporated (retail). Atlanta, Georgia • David M. Ratcliffe - chairman, president, and chief executive officer, Southern Company. Atlanta, Georgia • Thomas F. Chapman - retired chairman and chief executive officer, Equifax Incorporated (information services and transaction processing). Atlanta, Georgia • William G. Smith Jr. - chairman, president and chief executive officer, Capital City Bank Group Incorporated (banking). Tallahassee, Florida • Donald M. James - chairman and chief executive officer, Vulcan Materials Company (construction materials). Birmingham, Alabama • Jerry St. Pé - former president, Ingalls Shipbuilding; retired executive vice president, Litton Industries (shipbuilding). Pascagoula, Mississippi Find additional information about board members, guidelines, and governance at: http://investor.southerncompany.com/governance/directors.cfm. David Ratcliffe, CEO, at an executive forum. 21 Ethics Southern Company’s code of ethics applies to directors, officers, and employees of Southern Company and its subsidiaries. The code addresses behavior, safety and health, environmental performance, compliance, confidentiality, conflicts of interest, gifts and gratuities, political activities, competitive practices, financial integrity, and relationships with customers, vendors, shareholders, regulators, and others. Each year, employees complete a questionnaire affirming their personal compliance with the code of ethics. The company also requires periodic online ethics and compliance training for all employees and directors. a Employee concerns may be reported using a confidential concerns line or Web site. Further information and detail on the company’s code of ethics can be found at: http://investor.southerncompany.com/governance/ethics.cfm. Legislative and Regulator y Participation Southern Company participates in the legislative and regulatory process, especially related to proposed laws or rules that impact our customers and shareholders. We work closely with both national and state leaders. b c Southern Company maintains an office and staff in Washington, D.C., to interact with Congress and with agencies, including the Federal Energy Regulatory Commission, the Securities and Exchange Commission, the Nuclear Regulatory Commission, the Department of Energy, the Department of Defense, and the Environmental Protection Agency. We use outside firms to assist our efforts, and we support a number of trade organizations that engage in lobbying activities as well. The total expense associated with operating our federal affairs program is approximately $10 million annually. We also work with state and local legislators and policymakers. d Southern Company sponsors Political Action Committees that make contributions to candidates for public office using funds voluntarily donated by employees. For the 2004 election, the total amount of voluntary contributions from employees to Political Action Committees was $1,242,028. The total amount given to federal candidates from company Political Action Committees was slightly more than $983,500. This money was contributed to various Republican and Democratic candidates, other Political Action Committees, and political organizations such as the Republican and Democratic national committees. Information on Political Action Committee federal contributions is publicly available through the Federal Elections Commission at www.fec.gov. We interact with stakeholders in many ways, including our Web sites. Planet Power (a) features information about energy and the environment. Learning Power (b) offers educational information. Find financial (c), career, operations, and customer service information at (d) www.southerncompany.com. 22 In addition, we participate in or serve on industry groups and committees such as the Utility Air Regulatory Group, the Utility Water Act Group, the Utility Solid Waste Activities Group, and several committees sponsored by the Edison Electric Institute. Stakeholder Engagement In response to requests by shareholders, we have enhanced our corporate reporting and disclosure materials to be more transparent as to our plans and measurable as to our accomplishments. We welcome opportunities to meet with key stakeholders to learn more about their interests, challenges, and opportunities. We also welcome outside perspectives on how to improve our performance. We encourage open dialogues on national policy and on issues that impact local residents and business people. We also foster collaborative partnerships with specific objectives like conserving habitat, protecting wildlife, developing new technology, educating children, providing recreation areas, developing community resources, and removing trash from waterways. We work with partners at all levels from the grass roots in field offices and power plants up through corporate channels at each of our subsidiaries and headquarters. For examples of our active partnerships, visit www.planetpower.com. In addition to partnerships, our success depends on active engagement and participation with community groups, government agencies, non-profit organizations, shareholders, media, academia, customers, employees, and suppliers. Participation includes attendance at local group meetings, safety education, service on boards, plant tours, charitable support, speaking engagements, research support, informational surveys, membership in community organizations, reporting, and media support. Contact us at responsibility@southernco.com. David Ratcliffe at the annual shareholders meeting. 23 OUR ENVIRONMENTAL RESPONSIBILITY 24 MAKING COAL CLEANER Our challenge is to meet ever-growing demand for electricity – projected to grow about two percent per year in the Southeast – while “Managing greencontinuing to minimize the impact of electricity production on the environment. Annually, we develop a compliance strategy and budget house gas emissions based on emerging laws and rules, fuel prices and availability, unit characteristics, control costs, and financial impacts. These principles in a world that still shape our environmental strategy: depends on fossil fuels necessitates new tech• Management and Employee Commitment - We take • Research and Innovation - We invest in research and innovative responsibility for implementing our environmental policy technologies to provide cleaner energy options for our customers. nologies. To lower emisand committing the resources to make it happen. That commitment extends to providing customers with renewable sions at conventional energy choices and pursuing alternative generation options. plants, we have tested co• Compliance - We meet or surpass all environburning switchgrass, a mental laws and regulations. We conduct all of • Stewardship - We demonstrate our commitment to the communities our operations in an environmentally sound and we serve and the environment through education, partnerships, and renewable fuel. At the same responsible manner. projects that result in conservation, preservation, and increased time, we’re putting research into environmental awareness. practice. Backed by federal fundWe use our Environmental Management System ing and with strong partners, we • Public Policy - We work with government agencies, non-government – formalized in the 1990s with elements from organizations, scientists, policy leaders, and other interested stakeholdmanagement programs developed by national developed Transport Integrated ers to ensure environmental laws and regulations are based on sound and international regulatory and standardGasification, an innovative coal scientific information and meet environmental, economic, and social making organizations – to stay in compligasification technology. With federal objectives. We seek to balance economic, energy supply, reliability, ance with regulations and direct voluntary funding, we and our partners are environmental efforts. and environmental needs and factor in the time needed to develop and implement solutions. building a full-scale TRIG plant that will • Continuous Improvement - We monitor begin operation in 2010. It promises to and assess the environmental impact of • Accountability - We integrate our environmental policy into our be the cleanest, most efficient coalour operations, using the results to business operations by establishing goals and measuring our fueled plant in the world and have improve our efforts. We continually seek performance against goals. These results will be reported to our opportunities to prevent pollution and environmental executive committee and board of directors. 25 percent lower carbon dioxide emisconserve natural resources in balance sions than an average coal plant in with maintaining reliability and low-cost • Transparency - We publicly communicate our environmental goals our existing fleet.” service to our customers. and performance. We foster open, effective dialogue with stakeholders to build collaborative partnerships. - David Ratcliffe We stockpile switchgrass at Plant Gadsden in Alabama for co-burning with coal to reduce emissions of carbon dioxide, sulfur dioxide, and mercury. Switchgrass, a renewable fuel, is a native prairie grass grown easily in the South. 25 Investment of Resources Southern Company has been investing resources into environmental protection since the 1970s. Every day, more than 200 people work to ensure our facilities operate in an environmentally sound manner. Current Air-Related Regulatory Requirements • National Ambient Air Quality Standards • One-Hour Ozone Ambient Air Quality Standard • Eight-Hour Ozone Ambient Air Quality Standard • PM2.5 Ambient Air Quality Standard • Clean Air Interstate Rule • Clean Air Mercury Rule • Clean Air Visibility Rule • Acid Rain Program • State Standards and Regulations To learn the details about these regulations, visit www.epa.gov/air/oaqps/index.html. Since the 1990s, we’ve spent nearly $2 billion on environmental controls. Southern Company is spending an additional $3.1 billion over the next three years to further lower emissions of sulfur dioxide (SO2), nitrogen oxides (NOx), and mercury. Air Nitrogen oxides, sulfur dioxide, particulate matter, and mercury emissions from power plants are monitored and regulated by federal, state, and in some cases, local agencies. Southern Company annually reports the amount of emissions from its power plants to the EPA, the Department of Energy, and state agencies as required. Since 1990, emissions of nitrogen oxides and sulfur dioxide have declined by 33 percent while generation has increased by 37 percent. Additional reductions are planned over the next decade. Mercury emissions will also drop as new technologies are implemented. The EPA has recently finalized requirements to further reduce SO2 and NOx emissions from power plants under the Clean Air Interstate Rule. Another new EPA program, the Clean Air Mercury Rule, will reduce mercury emissions from coal-fueled power plants. Installation of control devices now in progress will reduce SO2, NOx, and mercury emissions by about 70 percent from today’s levels while the demand for electricity in the Southeast is projected to grow by more than 30 percent through 2018. Sulfur Dioxide SCRs remove nitrogen oxides from emissions at Plant Bowen, near Cartersville, Ga. Sulfur dioxide is released primarily from burning fuels like coal, oil, and diesel fuel. Because coal-fueled power plants, steel mills, refineries, pulp and paper mills, and nonferrous smelters combust large amounts of fuel, they tend to be at the top of the list for SO2 emissions. SO2 is regulated under the Clean Air Act because of concerns about health effects at high concentrations. SO2 also contributes to acid rain and limited outdoor visibility in some areas. 20 18 16 14 12 10 8 6 4 2 0 1,600 Tons shown in thousands 1,400 1,200 1,000 800 600 1 200 2 200 3 200 4 200 5 200 0 201 projected 400 0 199 26 Sulfur Dioxide Emissions Total projected In pounds per megawatt hour Sulfur Dioxide Emissions Rate 200 0 0 199 1 200 2 200 3 200 4 200 5 200 0 201 SO2 emissions are controlled by burning lower-sulfur fuels and by installing pollution-control devices called scrubbers. Over the next decade, Southern Company plans to install more than two dozen additional scrubbers, more than a dozen SCRs, and several baghouses at power plants throughout our service territory. Southern Company has reduced SO2 emissions by about 30 percent since 1990. By 2015, we forecast reductions of another 80 percent from current levels. Nitrogen Oxides Nitrogen oxides form when gasoline, natural gas, coal, or oil is burned at high temperatures. Motor vehicles are the biggest source of NOx. Other sources include cement kilns, power plants, chemical facilities, and industrial boilers. NOx compounds, along with volatile organic compounds and sunlight, react in the atmosphere to form ozone. Ozone, a major component of smog, can cause respiratory problems at high concentrations. Ozone is regulated under the Clean Air Act. Scrubbers remove up to 95 percent of SO 2 Emissions from burning coal contain sulfur dioxide. In a scrubber, we spray the combustion emissions with a water and limestone mixture. The sulfur dioxide reacts with the limestone to form gypsum, a reusable compound. The remaining water vapor rises out of the stack. Southern Company has reduced NOx emissions by 43 percent since 1990. By 2015, we forecast reductions of another 60 percent from today’s levels using selective catalytic reduction and other technologies. Nitrogen Oxide Emissions Total Nitrogen Oxides Emission Rate 400 350 Tons shown in thousands 5 4 3 2 300 250 SCRs remove up to 85 percent of NOx 200 150 1 0 1 200 0 199 2 200 3 200 4 200 50 0 0 199 0 201 5 200 projected 100 projected In pounds per megawatt hour 6 100 80 60 40 20 0 -20 -40 -60 -80 -100 1 200 Electricity (MWh) 2 200 3 200 4 200 5 200 0 201 projected Percent change from 1990 baseline Generation Growth and Relative Change in Emissions Since 1990 1 200 Another emission from burning coal is nitrogen oxide. An SCR, or selective catalytic reduction system, adds ammonia to the emissions exiting the boiler. A catalyzed chemical reaction breaks the nitrogen oxides down to harmless nitrogen and water. Catalytic converters in autos are similar devices. Performance of Southern Company’s 13 SCRs was judged to be the best in the industry, according to a study by the Electric Power Research Institute. 2 200 NOx 3 200 SO2 4 200 5 200 0 201 Mercury 27 Mercury The EPA has recently established reduction standards for mercury emissions from coal-fueled power plants. By 2018, we project that Southern Company’s total mercury emissions will be about 70 percent below today’s levels. Mercury Emissions Total Mercury Emissions Rate 12,000 6 10,000 5 4 3 2 1 0 8 199 1 200 2 200 3 200 4 200 5 200 0 201 8,000 6,000 4,000 projected Emissions in pounds 7 projected In pounds per 100,000 megawatt-hours Southern Company and Georgia Power’s Plant Yates received EPRI honors for leadership in mercury emissions control technology in 2003. Mercury is a metal that occurs naturally in the environment. It is an element that is part of the Earth’s crust. Mercury is also released as a by-product of the combustion of fossil fuels, especially coal. Mercury can accumulate in the environment and in plants and animals, moving up through the food chain. Combined, U.S. power plants produce about one percent of global mercury emissions. 2,000 0 8 199 1 200 2 200 3 200 4 200 5 200 0 201 Mercury Control Research Southern Company conducted the first full-scale tests of activated carbon injection for mercury control. We also built and are using the first integrated research facility, near Pensacola, Florida, to develop and test new power plant mercury control technologies. Our research work has tested new full-scale methods to control mercury emissions and has improved the accuracy of mercury continuous emissions monitors. 28 The Mercury Research Center, the first of its kind, opened in 2005 at Plant Crist, near Pensacola, Fla. ENVIRONMENTAL AND EMISSIONS CONTROL ACHIEVEMENTS Climate We manage a varying portfolio of about 50 environmental, emissions-control, and renewable energy research projects. These efforts include pilot-scale developmental work as well as full-scale demonstrations of pre-commercial technology. Our researchers, partners, and engineers have: Carbon dioxide is a naturally occurring atmospheric gas that, along with other greenhouse gases, helps warm the Earth by trapping the sun’s infrared radiation. There is concern that human releases of greenhouse gases, including CO2 released from the burning of coal, oil, and natural gas, are impacting this natural warming. Addressing concerns about CO2 emissions will require achievable and cost-effective actions based on ongoing scientific study, consideration of economic and energy supply impacts, and the development of new energy technologies. While Southern Company encourages additional scientific study, we also support policies to stimulate development of technologies to address the climate change issue. We favor this approach over mandatory caps or taxes, which are likely to raise energy costs and slow economic growth. Consistent with this commitment, Southern Company is engaged in voluntary programs to reduce, avoid, or sequester greenhouse gas emissions, and in research initiatives to develop and commercialize large-scale, cost-effective, low-emitting power generation technologies. 0 199 1 200 2 200 3 200 4 200 5 200 0 201 180 160 140 120 100 80 60 40 20 0 • Improved cooling tower fill efficiency, improving plant performance and reliability. • Studied offshore wind power generation. • Built a pilot-scale combustor that can evaluate how variations in fuel, combustion, and hardware will reduce emissions. projected Tons shown in millions projected In pounds per megawatt-hour 1,800 1,600 1,400 1,200 1,000 800 600 400 200 0 • Designed and built the industry’s first integrated Mercury Research Center to test new mercury control options. • Developed and are implementing a project to co-burn switchgrass, a renewable fuel, to lower emissions and increase fuel diversity. Carbon Dioxide Emissions Total Carbon Dioxide Emissions Rate • Developed a coal gasification process for lower-rank coals. 0 199 1 200 2 200 3 200 4 200 5 200 Carbon dioxide projections may vary significantly from actual performance data. Projections for total carbon dioxide emissions are dependent on interrelated factors including the demand for electricity, fuel mix, and the cost and availability of future technologies. These variables are difficult to predict with certainty. 0 201 • Designed and built a pilot selective catalytic NOx reduction facility to test emission controls for Powder River Basin and highsulfur coals. • Applied the first fine particulate agglomerator to increase fly ash collection by an existing electrostatic precipitator. 29 Cumulative Carbon Dioxide Reduced, Offset, or Sequestered, in Metric Tons 1995 Voluntary Initiatives • Department of Energy Climate Challenge and Climate Vision 1996 Since 1994, as a charter member of Climate Challenge, Southern Company has developed many voluntary programs and joined several industry initiatives. We are a leader in Power Partners, the electric utility industry’s climate change initiative that pledges additional industry-wide greenhouse gas reduction of 3-5 percent per megawatt-hour of generation by 2010-2012. As of December 31, 2005, Southern Company’s reductions, sequestrations, and offsets total 140 million metric tons of carbon dioxide. Programs include: • Upgrading nuclear capacity • Plant and transmission line efficiency gains • Biomass use • New combined cycle units • Tree planting (35 million trees planted) 1997 1998 1999 2000 2001 2002 2003 2004 2005 projected 2010 0 50 100 150 200 250 300 CO2 in millions of metric tons. Chart shows cumulative reductions from Climate Change projects relative to a baseline year (1990), as reported to the Department of Energy. • Southeast Regional Carbon Sequestration Partnership As discussed on page 11, we’re working with the Department of Energy and others to evaluate CO2 capture technologies and underground injection sites. • Other Government Initiatives Southern Company is also a partner in technology-focused programs implemented under the Energy Policy Act of 2005, and the Asia-Pacific Partnership on Clean Development and Climate. • Research Development of Transport Integrated Gasification power plants and new nuclear generation hold promise for electricity generation with lower or no CO2 emissions and are detailed on page 10. • Sulfur Hexafluoride Sulfur hexafluoride is a greenhouse gas. Southern Company has about 500 transmission substations with 1,740 breakers that use SF6 for its essential insulating properties. In 1999, Southern Company joined a voluntary EPA program to reduce SF6 emissions by better detecting and repairing leaks. By replacing equipment and implementing the program, SF6 emissions have been reduced by more than 80 percent. We’re working to make native longleaf pine forests a more common sight. 30 Water The southeastern United States has abundant rainfall and waterways to supply water for power plants. As with any natural resource, we strive to use water responsibly. Electricity generation requires large amounts of water to produce steam, remove heat, or power hydroelectric turbines. Some of the water naturally evaporates – what you see rising out of the large cooling towers at power plants is water vapor. Some of the water at power plants is cooled and reused. Most of the water is returned back to its source. Environmental concerns regarding water principally relate to the quantity of water withdrawn and consumed from rivers and lakes, the quality of the water returned to the source, and any effects on aquatic life. While Southern Company power plants withdraw, on average, more than 6 billion gallons of water per day, about 96 percent of that water is returned to the river or lake. Water Use at Southern Company Power Plants Withdrawals Annual Avg. (million gals/day) 2003 2004 2005 6,903 7,298 6,630 Consumed Annual Avg. (million gals/day) 249 261 301 Percent Returned 97% 96% 96% Intakes In early 2004, the EPA finalized a new rule, known as the 316(b) Phase II Regulations, to protect fish and other aquatic life that might be affected by cooling water intake structures at existing power plants. As a result, Southern Company is conducting biological studies to identify how different aquatic species are affected by plant operations. To preserve aquatic species, we are evaluating options such as intake barrier nets, strobe lights, acoustic systems, and restoration. Discharges The National Pollutant Discharge Elimination System controls water quality by regulating point source discharges into U.S. waterways. Southern Company power plants have permits for water discharges within agreed levels for pH, suspended solids, oil and grease, chlorine, temperature, iron, and other parameters. Typical permitted discharges include cooling water, ash ponds, coal pile runoff ponds, metal cleaning waste ponds, sump overflows, and oil/water separators. These points are monitored or sampled periodically in accordance with permit requirements. When exceedances occur, they must be reported and may result in fines. Southern Company’s goal is first to prevent exceedances, but if they occur, to quickly remedy them and bring discharges back within agreed limits. We test water discharges from our plants to make sure we comply with federal, state and local water regulations. 31 Solid Waste The regulatory definition of solid waste includes residential trash, wastes generated by restaurants and office buildings, manufacturing companies, wastewater treatment plants, and waste generated by constructing or tearing down buildings and other structures. Most solid wastes from the production of energy are by-products of combustion. Coal Ash and Gypsum After combustion of coal and other fuels, some solid by-products remain. In coal-fueled plants, for example, up to 10 percent of the coal volume remains as ash after combustion. Scrubbers remove sulfur dioxide from emissions. The resulting by-product, gypsum, has many commercial uses including wallboard. Year Coal Combustion By-Product Recycling (tons) Amount 2001 1,635,542 2002 1,638,779 2003 1,881,294 2004 1,682,090 2005 1,659,449 Includes coal ash and gypsum. Some of these solids have beneficial uses in products. The remaining solids are managed on plant sites or are collected and removed to designated offsite landfills. To reduce the volume of solid waste at our plants, we’re making safe use of coal ash in concrete, cement ,and road beds. We’re aiming to reuse 50 percent of the coal ash generated by our plants by 2010 – up from 30 percent today – diverting approximately 3.6 million tons from landfills. By adding scrubbers – emission control technology that removes sulfur dioxide from plant emissions – we produce gypsum, a reusable by-product. Gypsum can be used in wallboard, cement, and in agriculture. Nuclear Wastes Nuclear power plants produce two levels of radioactive waste. Nearly all high-level waste is used fuel. Low-level waste includes such things as protective clothing, tools, and equipment that may contain small amounts of radioactive material. Low-level waste can be shipped to a licensed disposal facility or stored at the plant. Used fuel is handled by remote control and safely stored inside the most highly secured area of the plant in steel-lined, concrete pools filled with water or on the plant property in steel-lined, concrete containers. Used fuel accumulates at a much lower volume than many people imagine. A thimble-sized nuclear fuel pellet produces the equivalent energy of one ton of coal. An average nuclear plant unit retires about 20 tons of fuel each year which, in volume, could fit in a small room. Alabama Power and Georgia Power have contracts with the Department of Energy for the permanent disposal of used fuel. The Department of Energy failed to begin disposing of used fuel in 1998 as required by the contracts. Until the contract is fulfilled, used fuel continues to be stored safely on-site, as prescribed in operating licenses. 32 Hazardous Waste Generated Southern Company operates three nuclear power plants, Vogtle, Farley and Hatch. Sufficient pool storage capacity for used fuel is available at Plant Vogtle into 2014, with an on-site dry storage facility to be completed in time to maintain normal fueling operations. At plants Hatch and Farley, on-site dry storage facilities are being used to house spent fuel once it reaches a lower level of radioactivity, and can be expanded to accommodate used fuel through the life of each plant. The casks are constructed of steel-reinforced concrete, proven to safely protect the fuel under extreme conditions such as earthquakes, tornadoes, hurricanes, floods, and explosions. Hazardous Waste Year Amount (lbs) 2001 312,901 2002 332,701 2003 420,074 2004 77,927 2005 114,153 Hazardous wastes can be the by-products of industrial processes or simply discarded commercial products, like cleaning fluids or pesticides. Southern Company has reduced hazardous waste generation by decreasing use of hazardous materials and by substituting safer options such as non-chlorinated cleaners and water-based paints (see chart at right). Insulating Oil Substations and other facilities have electrical equipment that contains oil for its insulation properties. These facilities have procedures in place to prevent oil spills. Spill prevention, control, and countermeasures are built into new substations and are being retrofitted on existing facilities. After evaluating almost 2,800 substations, Southern Company identified more than 500 requiring retrofits. More than 170 retrofits are complete; the remainder will be completed within five years. Office and Metal Recycling Southern Company recycles paper, cardboard, wood, aluminum cans, and scrap metal locally. Over the past five years in Georgia alone, we have recycled about 3.2 million pounds of paper, 1.4 million pounds of cardboard, 24 million pounds of wood, and 112 million pounds of scrap metal. The average household contains between three and ten gallons of materials that are hazardous to human health. To ensure proper disposal of household hazardous waste, Mississippi Power’s Plant Watson in Gulfport hosts an annual Household Hazardous Waste Collection Day. 33 LAND MANAGEMENT Company foresters and employee volunteers manage the land surrounding our power plants and along our transmission rights of way to conserve native plants and wildlife habitats. Southern Company has actively managed more than 467,000 acres of forests, lakes, and parks and more than 300,000 acres of rights of way. • Trees - We’ve planted more than 4.6 million trees on 7,180 acres of corporate land since 2000 and 2.4 million trees on more than 4,850 acres of public and private land through the Longleaf Legacy program. • Forests - We manage more than 222,000 acres of forest land. • Parks - We manage 50,680 acres as state parks and wildlife management areas for public hunting and wildlife viewing in Georgia, Alabama, and South Carolina. • Recreation - We manage more than 195,000 acres of public lakes that feed hydroelectric facilities, help ensure water supply, and provide recreational areas. • Wetlands - We’ve started a program to create and enhance a Georgia wetlands bank. • Rights of Way - We manage more than 300,000 acres of rights of way. Additionally, our support of Wildlife Incentive Non-Game Subsidy in Georgia has fostered the conversion of more than 15,000 acres; and Wild Power in Alabama has converted more than 1,500 acres to support wildlife. 34 Land and Natural Resource Conservation To improve wildlife habitats and biodiversity, Southern Company enhances company-controlled land, transmission rights of way, and other areas in partnership with owners, stewards, and various conservation groups, including the National Wild Turkey Federation, The Nature Conservancy, and the Wildlife Habitat Council. Our efforts are anchored by three major programs, Power of Flight, Longleaf Legacy, and Five Star Restoration, all in partnership with the National Fish and Wildlife Foundation. (Visit www.planetpower.com to see a list of specific projects and grantees.) Southern Company has committed $10.5 million through 2013 to undertake conservation and biodiversity projects through these three programs. With matching funds from the National Fish and Wildlife Foundation and project grantees, more than $33 million will go toward conservation in the Southeast. Through 2005, 48 grants were awarded and are in action. Our land management and partnership activities contribute to many conservation efforts, including: North American Wetlands Conservation Act; the North American Waterfowl Management Plans; the State Comprehensive Wildlife Conservation Plans; Georgia’s Forestry for Wildlife Program; the Wildlife Habitat Council’s certification program; The Nature Conservancy’s Heritage Program; U.S. Fish & Wildlife’s Red-Cockaded Woodpecker Recovery Plan; Quail Unlimited’s Northern Bobwhite Quail Initiative; and the National Wild Turkey Federation’s Energy for Wildlife program. Power of Flight The Power of Flight program protects birds through habitat and species restoration and environmental education. It focuses on Southern birds, such as bobwhite quail, the endangered red-cockaded woodpecker, terns, plovers, swallow-tailed kites, and Bachman’s sparrows. The program, enacted in partnership with the National Fish and Wildlife Foundation, has opened quail habitats on more than 37,000 acres across the region plus habitats for endangered Mississippi sandhill cranes, beach-nesting shorebirds, waterfowl, and wading birds. Southern Company has committed $3.3 million in matching funds over 10 years for projects in our region. Longleaf Legacy The abundant wildlife and lush landscapes of the longleaf forest were once commonplace in the South. Now only a few remnants of this ancient forest remain. Longleaf Legacy supports restoration of longleaf pine forests, home to many endangered species like the red-cockaded woodpecker. Longleaf Legacy also helps sequester carbon through tree planting. To help bring back longleaf pine forests, Southern Company, with the National Fish and Wildlife Foundation, is funding the planting of millions of longleaf pine seedlings. As these trees grow, they will nurture an ecosystem of more than 600 species of plants, rivaling the diversity of a tropical rainforest. Southern Company has committed $6 million in matching funds over 10 years for projects in our region. Five Star Restoration Southern Company serves as the Southern region lead corporate sponsor of Five Star Restoration, a national conservation program that provides grants and technical support for riparian (land-bordering waterways), coastal, or wetlands restoration projects. Current Five Star partners include the Environmental Protection Agency, National Association of Counties, and Wildlife Habitat Council. The National Fish and Wildlife Foundation administers this program. Southern Company has committed $1.2 million in matching funds over five years for projects in our region. Avian Protection Program Sanctioned by the U.S. Fish and Wildlife Service, the Avian Protection Program helps keep migratory birds safe from electrical equipment, including transmission lines and distribution substations. In addition to taking steps to reduce mortality risk to avian species, the program also encourages ways to enhance avian populations or habitats, such as developing safe nesting platforms. Southern Company follows transmission standards that are avian safe, especially on smaller lines where conductors are closer together and insulator strings are shorter. Energy for Wildlife The National Wild Turkey Federation’s Energy for Wildlife program was established to help manage and improve wildlife habitat on rights of way and other property controlled by energy companies. Southern Company is a charter member of this organization and in 2006 was certified for managing its transmission rights of way in a manner that is environmentally responsible. Wildlife Habitat Council The Wildlife Habitat Council helps landowners manage unused land for the benefit of wildlife. Employees of Southern Company’s three nuclear facilities, in conjunction with community members, local conservation groups, and government agencies, maintain Wildlife Habitat Council certification for nearly 5,400 acres of land. A catch-and-relocate program helps the endangered redcockaded woodpecker reproduce and increase its population. 35 OUR WORKPLACE RESPONSIBILITY 36 OSHA Recordable Incidence Rate* 3.0 The actions of our people impact our workplace, our industry, and the communities in which we serve. We ask employees to exhibit unquestionable trust, superior performance, and total commitment, our Southern Style behaviors (see page 19). DEVELOPING TALENT 2.5 2.0 1.5 Safety 1.0 Our business employs people who routinely work near energized wires, intense heat, nuclear fuel, heavy equipment, moving vehicles, pressurized equipment, and under other conditions that require exceptional safety attitudes and measures. Though it is vitally important to provide energy to our customers, there is no occupation worth risking the safety of an individual employee. “Our greatest strength is our people, their experience, their dedication to the local communities they serve, and their willingness Prior to 2005, results for our regional utilities, as compiled by the Southeastern Electric to meet challenges like those Exchange (a non-profit trade association of more than 20 investor-owned electric utilities) indicated subpar safety performance. To reach top quartile rankings, we presented by hurricanes Ivan increased emphasis on safety in 2005 through a program called Target Zero. In and Katrina. We have a deep 2005, we reduced our Occupational Safety and Health Administration recordable pool of management talent and injury incidence rate by 22 percent. Across our system, we reduced the number some of the finest minds in the of recordable injuries by 25 percent, and lost workday injuries were reduced by 40 percent. industry. We will continue to develop our work force, maintain the skill sets Target Zero and management experience we No one ever plans to get injured at work. Target Zero challenges the attitude need, and move toward a more that accidents are inevitable and acceptable, replacing it with the expectation diverse, inclusive work environment.” that every day, every job can be accomplished safely. Zero may seem like an unrealistic goal but most of our employees work their entire careers without - David Ratcliffe sustaining an occupational injury. We have numerous work groups that work years without a crew member sustaining an injury. Zero reflects a real and achievable personal, and therefore organizational, goal. Target Zero emphasizes starting any job with safety in mind. We identify hazards and determine how to avoid them. We go over safety details with all employees who will perform the work. While working, we watch out for each other and start corrective actions if we see unsafe conditions. Skilled workers string new transmission lines to meet growing demand. 0.5 0 2 200 SEE Companies 3 200 4 200 5 200 Southern Company * With some exceptions, injuries requiring medical treatment beyond first aid or that involve loss of consciousness or inability to complete normal job duties are recordable in accordance with OSHA rules. The recordable incidence rate is used to compare injury records from company to company. The rate reflects the number of recorded injuries per 100 employees in a calendar year. Consult www.osha.gov for details. Lost Workday Case Incidence Rate** .6 .5 .4 .3 .2 .1 0 2 200 SEE Companies 3 200 4 200 5 200 Southern Company ** Generally, a lost workday case is a recordable case that resulted in time away from work. OSHA clarified injury recordkeeping standards in January 2002, making 2001 data irregular; thus it is omitted here. 37 Diversity and Inclusion Our goal is to attract and retain a diverse, highly skilled, fully engaged work force. Emphasis on diversity and inclusion enhances our ability to make sound business decisions by engaging people from diverse backgrounds and perspectives. Making diversity and inclusion a part of how we do business is not just a corporate performance goal, it is a business imperative. Our focus on sustaining an inclusive and diverse work force and actively engaging community partners and diverse suppliers helps make our business stronger. Profiles in Diversity Journal awarded Georgia Power the International Innovation in Diversity Award, 2005. To heighten the focus on excellence through inclusion, Southern Company named a chief diversity officer in 2005 and merged the diversity and talent management organizations in 2006 to better integrate work force strategy and planning, talent acquisition, and talent development. This brings all of the functions in the lifecycle of employment – hiring, orientation, career development, retention, work force planning, and retirement – under one umbrella. To keep the diversity effort moving forward, we are raising the bar on expectations, more strongly linking diversity to the business, aligning systems and processes internally and externally, moving from activities to results, and strengthening accountability around performance standards to track and guide success. The effort is led by the Southern Company CEO, with the CEOs of each operating company taking ownership and leading the effort at their respective companies. The overarching objective is to execute business strategies with precision through competent leadership, technically skilled teams, and engaged individuals who feel valued and respected for their ideas, experiences, and backgrounds. Southern Company’s focus on diversity and inclusion is based on Southern Style, our core values. As the foundation from which we operate, Southern Style demonstrates our pledge to earn unquestionable trust, our dedication to superior performance, and our total commitment to the success of everyone touched by our business. Embracing diversity and inclusion requires that we value differences and treat people as unique individuals. Uniqueness manifests itself in much broader terms than the visible aspects of race and gender. It includes creativity, experience, upbringing, and educational background – all the things that shape us and make us individuals. Southern Company employees have a wide variety of occupations, from meter readers to engineers, troublemen to customer service representatives. 38 Putting Diversity and Inclusion into Practice From the board of directors to frontline employees, Southern Company enlists talent that meets our business needs and is representative of communities we serve and the changing demographics of the marketplace. Once employees come to work at Southern Company, we strive to ensure that resources are in place to support and encourage professional development. We have an active focus on individual and group mentoring programs, leadership and high potential assessments, performance management, tuition reimbursement, and numerous development courses. By nurturing relationships with diverse suppliers, including female and minority-owned businesses, Southern Company broadens its access to products and services while demonstrating commitment to economic inclusion. Across the system, our operating companies engage diverse suppliers and, in some instances, mentor them to help them compete for opportunities to become a part of our supply chain. Community partnerships ensure the growth and vitality of the diverse communities in which we serve, work, and live and create alliances around business issues. Measuring Diversity and Inclusion We measure performance on a quarterly basis for diversity and inclusion and report this information to the CEO along with other key performance metrics. Employees can track the company’s performance around key performance goals each quarter through our intranet. Since 2001, Southern Company has surveyed its employees annually to analyze our progress on our efforts to ensure an inclusive work environment. Areas targeted on the survey include fairness and openness within individual work groups, management and supervision, the selection and development process, and valuing differences. In 2005, more than 60 percent of our employees participated in the survey. The results are reported for each business unit, which then develops action plans to address opportunities for improvement and build upon areas of success. Southern Company subsidiaries have one of the lowest turnover rates in the industry, in large part because of our work environment, pay and benefits, and employee development and training. More than 200 employees are dedicated to environmental activities like monitoring water quality. 39 Pay, Benefits and Career Growth Turnover 10% Percent of employee population 9% 8% 7% 6% 5% Southern Company and its subsidiaries offer Total Rewards, a comprehensive compensation package. • Competitive Base Salary – Base salary depends on job classification, market pay levels, and individual performance. It may be adjusted in consideration of individual performance, through the annual merit increase program and promotions. • Short-Term Incentives – Short-term incentives reward employees for meeting specified goals. We offer a performance pay plan, target incentives, top performer awards, spot awards, and sales-based incentives. • Long-Term Incentives – Long-term incentives reward employees for company performance through stock appreciation and stock dividend payout performance. Long-term incentives include the Stock Option Program and the Performance Dividend Program. 4% 3% Health Care and Wellness 2% Employees choose from an array of insurance and health care plans – including Health Maintenance Organizations, and Preferred Provider Organizations – for single or family coverage, with prescription drug plans and dental coverage. We have provisions for employee assistance, accident and sickness insurance, and disability and life insurance for employees, spouses, and children, as well as flexible (health care and dependent care) spending accounts. A new medical option, Build Your Own, introduced in 2006, enables participants to choose a customized combination of medical and prescription deductibles, copayments, and coinsurance levels. 1% 0% 1 200 2 200 3 200 4 200 5 200 Tenure Profile 60% Southern LifeStyle is an enhanced health and wellness program for all eligible employees. Southern LifeStyle includes an annual company-paid health and lab profile, health education, and customized wellness and health management programs. Percent of work force 50% Southern Company also has a systemwide random drug testing program for employees and contractors to help keep our workplace free from illegal drugs and alcohol. 40% 30% 20% Pension and Savings 10% We offer a defined benefit pension plan as well as an employee savings plan (401K) with a company match and access to retiree medical and life insurance. We offer convenient banking services through a credit union. 0% 0-5 6-10 11-15 Years 16-20 20+ Workplace Opportunities and Education We encourage employees to capitalize on opportunities to learn, grow, and advance in their careers. Southern Company subsidiaries offer a variety of in-house instructor-taught, Web-based and self-help courses for employees. Courses cover areas such as communication, consulting, finance, leadership development, performance management, and specific job-related skills. 40 Southern Company also offers programs that help prepare employees for advancement opportunities through job and career assistance, including tuition-reimbursement and scholarship programs for college, graduate school, prep courses, and professional certification. For reimbursement, employees must achieve a C grade or better. In the past five years, we’ve provided more than $6.3 million to 4,358 deserving employees. Work Force Education Profile 50% Company classes include safety training in CPR. Percent of work force 40% 30% 20% 10% 0% HS Grad Some College Technical Bachelor’s 2/Yr Degree Degree Master’s Not Indicated Degree or Higher Succession Planning Our success can be traced, in large part, to consistent, capable leadership with deep knowledge of the company and the energy industry. Succession planning leads to long-term stability – more than 70 percent of Southern Company officers have been promoted from succession plans. To develop successful upper-level managers and executives, we give them experiences across organizational and company lines. For example, of the 258 employees at upper management and executive levels, more than 80 were moved into a different organization or company during 2005. Southern Company was named Organization of the Year in 2005 by the Southeast Chapter of the International Human Resources Information Management organization. The award recognizes improved recruiting, hiring, record-keeping, customer service and other processes. Identifying diversity among succession candidates is an added focus. We have had a steady increase in women and minority candidates and leaders. 41 Leadership Gender and Ethnicity Leadership - Time in Position 40% 20% 15% Percent of leadership Percent of leadership 35% 10% 30% 25% 20% 15% 10% 5% 5% 0% 0% 2001 2002 2003 Women Minority 2004 2005 Less Than 1 Year Sr. Management 1-3 Years 3-5 years Greater Than 5 Years First Level Management Promotions 2005: 30 percent women; 24 percent minority Demographics Southern Company has 25,554 employees. Employees average 45 years of age and have an average tenure of 19 years. The mean age and tenure are higher than the national average for large businesses, prompting us to step up recruitment and foster leadership development. Work Force Gender MINORITY 21% WOMEN 24% NON- MINORITY 79% MEN 76% New hires, 2005: 37 percent women 20 Plant engineers monitor equipment to maintain reliability. 15 10 42 Work Force Ethnicity 5 New hires, 2005: 31 percent minority Supplier Diversity Expenditures Age Profile 50% 400 Expenditures shown in millions Percent of work force 40% 30% 20% 350 300 250 200 150 100 10% 50 0% Under 25 25-34 35-44 Years 45-54 Over 54 0 1 200 2 200 3 200 4 200 5 200 Suppliers Southern Company maintains ethical standards in all business practices, including relationships with suppliers. We contractually hold our suppliers to these standards when performing work for us. Suppliers must meet policies for legal compliance, equal employment, harassment, workplace threats and violence, electronic communications, safety, the environment, drugs and alcohol, and conflicts of interest. More information on each of these areas and expectations can be found at www.southerncompany.com/suppliers/policies.asp. Southern Company awards business based on best overall value. We have established a mentoring program to help suppliers understand and follow our conventions and policies, qualify for opportunities, and excel in performance. We strive to develop and maintain relationships with small businesses and firms owned by minorities or women. Spending with such businesses has risen consistently since 2001. Southern Company achieved 185 percent of our supplier diversity expenditure goal of $202 million in 2005, spending $370 million with women- and minorityowned firms, compared with $280 million in 2004. That is 12 percent of the company’s total procurement for 2005. A number of Southern Company employees are members of the National Guard and Reserve. We support their endeavors in protecting our nation. FIVE-STAR SUPPORT FOR NATIONAL GUARD THE In 2005, Southern Company was honored to sign a “5-Star Statement of Support” for the National Guard and Reserve. Less than one percent of employers of guardsmen and reservists in the United States have achieved the 5-Star level of recognition by the Department of Defense. The “5-Star Statement of Support” certifies compliance with the Uniformed Services Employment and Re-Employment Rights Act, recognizes effective management of employees who serve, and confirms support for service in the armed forces. Labor Relations We recognize the right of our employees to bargain collectively through representatives of their own choosing and recognize unions as the exclusive representatives of these employees to collectively bargain for rates of pay, wages, hours of employment, working conditions, and other matters of employment. Approximately one-third of Southern Company employees are covered under union agreements. We have contracts with nine unions across a four-state service area. The last strike by a union against a Southern Company subsidiary occurred in 1995. 43 OUR COMMUNITY RESPONSIBILITY 44 BEING A GOOD CITIZEN Energ y Efficiency Programs “Eighty years ago, To help decrease the amount of electricity used by household appliances, building heating, cooling Preston Arkwright, and lighting, and industrial processes, we promote many federal and state programs, including president of Georgia appliance-efficiency standards, financial incentives for purchase and installation of energyefficient products, demand-response programs, and information-sharing programs. Examples Power, defined his include the Department of Energy’s Climate Challenge and the Environmental Protection view of the company’s Agency’s ENERGY STAR programs. responsibility as being ‘a citizen wherever we Demand-side programs for Southern Company’s regional utilities are governed by state laws and public service commission requirements. These laws and requirements allow serve.’ It is just as true utilities to undertake programs only if the program cost is less than the cost of new today. We have an obligation generation. Energy efficiency programs typically must pass these cost-effectiveness to keep the lights on and we tests to assure the best use of resources and the least impact on rates. Additionally, work hard to meet it. But we we must make sure sponsored energy efficiency programs do not impact customers who cannot, or choose not to, participate. also work hard as a member of the community to improve the economic health and environmental well-being of the places we serve. We constantly pursue more efficient ways to bring energy to our customers, to keep the environment clean, and to keep electric bills affordable. Being a good citizen extends into the future, too, planning our actions to ensure our children and grandchildren have the resources they need to enjoy this place in their time.” Programs Offered by Southern Company Regional Utilities • ENERGY STAR encourages adoption of energy efficient products and processes for homes and businesses. This EPA program is promoted in marketing materials and on our Web sites. Americans, with the help of ENERGY STAR, saved $12 billion on their utility bills and avoided greenhouse gas emissions equivalent to those from 23 million cars over one year. ENERGY STAR makes recommendations for household products, home construction, and business energy management. More information about the program can be found at www.energystar.gov. Southern Company endorses the Environmental Protection Agency’s National Energy Efficiency Action Plan. The plan recommends ways to meet the challenges of high energy prices, energy security and independence, air pollution, and global climate change through electric and natural gas energy efficiency. • Direct load control pays customers for allowing us to cycle air condition- ing on and off during periods of peak demand. Customers receive a credit to their bill for signing up. As of December 2005, 50,548 customers have joined. - David Ratcliffe Our community support includes sponsorship of the River Scout exhibit at the Georgia Aquarium, a major attraction in downtown Atlanta. 45 LINES RURAL THAT STRETCH ACROSS AMERICA Our power lines reach many out-of-the-way places. Where they go, we go, to help communities find new opportunities. Across a 12county swath of middle Alabama, Alabama Power and the Alabama Power Foundation are working with the Governor’s Black Belt Action Commission to support programs to bring this region opportunity. The region first prospered from growing cotton, today it proves fertile ground for a talented group of artists, craftsmen and entrepreneurs. For example, bolstered with a grant from Alabama Power, Black Belt Treasures, a non-profit retail gallery, offers artwork, sculpture, pottery, woodwork, baskets, jewelry, and books by local residents. Grants have also seeded industrial parks in the area, bringing new jobs and diversifying opportunities. A new program, the Child Caring Foundation, in conjunction with local universities and Blue Cross, helps provide coverage for medical services for children who don’t qualify for Medicaid or have access to private insurance. In Hale County, we helped raise more than $30,000 to start a Habitat for Humanity chapter to improve housing in the area. Foundation grants also support Community Care Network, an organization that puts health care on wheels to reach poor families. Alabama Power supports the Tuskegee Human and Civil Rights Multicultural Center to preserve the legacy of the native culture and bring visitors to the area. And in Moundville, Alabama, Alabama Power in partnership with the University of Alabama has started improvements to help draw tourists to the nearby Native American burial mounds. 46 • Demand-response and interruptible programs send a signal to participating industrial customers to encourage or require them to shift energy use to non-peak periods. With this program, we have reduced demand on our system by 850 megawatts, avoiding the need for a new power plant. • EnergyDirect.com offers businesses energy load tracking to enable power-use planning and timely use. • Weatherization assistance for low-income customers provides insulation and weather-proofing to low- income housing. • Low-interest loans enable residential customers to make energy efficiency improvements to their homes. • Energy audits and surveys are conducted for residential and business customers, delivering free information on energy efficiency and one-on-one assistance to business customers to help them improve energy efficiency. Additionally, residential customers can complete an online Energy Check-Up to find ways to become more energy efficient. In 2005, we completed more than 20,000 in-home and online audits and check-ups. • GoodCents provides thermal and HVAC efficiency standards for new construction. Customers in Florida can sign up for GoodCents Select, which enables them to program their largest energy-using appliances to automatically respond to varying prices. GoodCents Select serves more than 7,300 customers in Florida. • Geothermal heating and cooling and high-efficiency electric water heating use temperature differences between the air and ground (beneath the surface) to heat and cool buildings and heat water. We promote geothermal heat pumps, electric water heating, and recovery ventilators. Together, Southern Company demand-side and energy efficiency programs have avoided the need for nearly 3,000 megawatts of new generating capacity in 2005 – about the size of a large generating plant. Economic Development Our performance is tied to the economic health of the Southeast, specifically to the prosperity of the communities we serve. A growing economy means more jobs and a higher quality of life for the people in our region. Economic Development Jobs Created Capital Investment Realized 2005 16,500 $3.0 billion 2001-2005 90,000 $11.8 billion For about 80 years, our local utilities have been working with state agencies, chambers of commerce, and development authorities to attract capital investment and new jobs to our region. Economic development activities are critical to maintain the economy of a region and community, and to help it compete for high-quality jobs and industry. New development can increase earning potential for community members and decrease unemployment. It leads to stronger tax bases that can fund investments in education, police and fire departments, parks and recreation, and community services. Southern Company also encourages community development, supporting activities from environmental stewardship to community leadership in clubs, chambers, volunteer groups, and associations. We work within communities to develop leaders and local infrastructure to improve local earning potential and broaden opportunities. Hurricane Restoration In the late summers of 2004 and 2005, two massive hurricanes – Ivan and Katrina – slammed the Gulf Coast. More than half of Gulf Power’s transmission and distribution system was damaged by Ivan in September 2004. Some 1.6 million Southern Company customers were left without power, and the company sustained more than $40 million in financial loss. In late August 2005, Katrina crashed into the Alabama, Mississippi, Louisiana, and Florida coastline, bringing unprecedented catastrophe. Mississippi Power lost more than 70 percent of its transmission and distribution system. One of its main generation facilities – Plant Watson – was flooded, and all 196,000 customers lost power. In both storms, entire neighborhoods and towns were wiped out. Many people – among them Southern Company employees – lost everything. What was not destroyed, however, was the spirit and determination of Southern Company employees who came to the aid of customers, community members, and their colleagues. Employees supported one another, giving individual donations totaling more than $700,000 to our Employee Relief Effort. That total was matched by the company foundation, raising nearly $1.6 million to help remake homes and lives. With Ivan, 94 percent of all customers who could receive power had power restored within a week. After Katrina’s widespread destruction, we restored service to 99 percent of our Alabama customers in nine days and power was back on for all customers able to receive it in Mississippi in 12 days, an unprecedented feat. With electricity came the beginning of recovery and resolve, in communities like Pensacola, Mobile, and Biloxi. Hurricane Katrina toppled 8,900 Mississippi Power poles, 300 transmission towers, and 1,000 miles of power lines, creating a mammoth restoration challenge met in 12 days. Alabama Power, Georgia Power, Gulf Power, and Mississippi Power all received awards from the Edison Electric Institute (EEI) for their response and assistance efforts following the devastation of recent hurricanes Dennis, Ivan, Wilma, Rita, and Katrina. 47 Employee volunteers present safety demonstrations to schools and community groups. Education Teaching children about electricity and electric safety has been a long-standing commitment of Southern Company. For example, The Teacher Corps in Georgia is made up of company volunteers who come to schools and present programs designed for students in kindergarten through fifth grade. The programs teach environmental awareness in areas such as recycling, water use, habitats, air quality, and energy resource management. The Water Course, in Clanton, Alabama, includes interactive, hands-on exhibits that help teach visitors about Alabama’s waterways and reservoirs, the state’s geography, and its influence on water distribution and how water affects our lives. Science suitcases are also available to teachers for use in their classrooms. Power Town, Safety City, and Safe-Tee-Opolis show children the dangers of downed power lines through an interactive three-dimensional model at schools, clubs, and meetings. A Safe-Tee-Opolis demonstration. Gulf Power Academy earned Gulf Power the 2003 “Florida’s Best” award, a statewide honor given jointly by the Office of Work Force Education, the Florida Department of Education, and the Florida Chamber of Commerce. Gulf Power Academy is a three-year magnet high school program that helps students prepare for careers in energy-related occupations. 48 Our award-winning educational Web site, Learning Power (www.southerncompany.com/learningpower), provides information on how electricity is produced and sent to homes and businesses as well as how power plants work. The site offers lesson plans for teachers and includes interactive games and colorful illustrations to help visitors, students, and others learn about the world of energy. Southern Company and its subsidiaries also support local and state education, including local technical schools, colleges, and universities, giving more than $1 million in 2005 (included in corporate and foundation chart, below). Community Involvement The spirit of community involvement extends beyond our business goals to a genuine desire to improve the quality of life where we serve. Southern Company and its employees actively engage in community service and philanthropy. We encourage volunteerism, take on leadership roles, and apply our time and experience to furthering good causes. Charitable Giving Corporate Foundation 2003 $6,034,526 $11,363,288 2004 $6,766,274 $13,134,776 2005 $5,245,800 $13,921,443 At Southern Company and at our operating companies, we endow and fund independent, non-profit company foundations that contribute to a variety of areas: arts and culture, health and human services, civic and community projects, education, and environment. We also make direct corporate contributions, including $2.8 million in 2005 to the United Way. In addition to grants and charitable donations, Southern Company subsidiaries offer opportunities for employees to volunteer time in instances such as hurricane relief and community outreach. For example, in 2005, nearly 100,000 volunteer hours were spent in metro Atlanta alone, serving communities, schools, neighbors in need, and health causes like Relay for Life and March of Dimes WalkAmerica. On Martin Luther King Jr. Day, employees participate in a company-sponsored program to make it “a day on, not a day off ” and work with community groups in the spirit of service, activism, and diversity. Project SHARE Project SHARE provides emergency assistance to customers who need help with basic necessities – housing, food, medical care, and utility services. Project SHARE assists the elderly, the disabled, the unemployed, the sick and others who are experiencing financial hardship. The program is administered by The Salvation Army in Georgia and The American Red Cross in Alabama. Contributions are made by customers through electricity bills and by employees through payroll deduction. Some contributions are matched by Southern Company, depending on local policy. In 2005, Southern Company subsidiaries collected more than $2.8 million, matched more than $1 million, and provided nearly a million dollars in promotional value to gain awareness for the program. More than 55,000 households received funds from the program. Payne Stewart Award The Payne Stewart Award is presented annually by the PGA TOUR Policy Board and Southern Company to a PGA TOUR player sharing Stewart’s respect for the traditions of golf and his commitment to uphold the game’s heritage of charitable support. The $300,000 Payne Stewart Award Grant is awarded in November at THE TOUR Championship and supports the First Tee organization, the Tracey Stewart Foundation, and charities named by the winner. The First Tee helps young people of all backgrounds develop character through golf and scholarship. Employees volunteer for a “day on” during their Martin Luther King, Jr. holiday to help renew neighborhood parks. 49 Renew Our Rivers The Renew Our Rivers program is a grassroots effort that brings volunteers together to remove debris and litter from rivers, lakes, and other waterways throughout the Southeast. Conceived by an employee, it began in 1999 as a local cleanup of the Coosa River around Alabama Power’s Gadsden Steam Plant. Over the next six years, it grew to include the entire Coosa, Tallapoosa, and Black Warrior river systems in Alabama, the upper Coosa in Georgia near Georgia Power’s Plant Hammond, and other waterways in seven watersheds in Georgia. In 2005, for the first time as part of Renew Our Rivers, waterways within the boundaries of Gulf Power and Mississippi Power were included in the cleanups. The program exceeded its goal to remove 5 million pounds (2,500 tons) of man-made debris and litter by 2005 and continues to grow. Since 2001, Renew Our Rivers volunteers have removed more than 2,700 tons of trash from local waterways. Southern Company received the National Hydro Power Outstanding Stewardship of American Rivers commendation in 2006. “Community spirit – whether the community is an environment, a workplace, or the town where you live – rests in the genuine desire to improve the quality Man-Made Debris Removed (in tons) of life. We have not 2001 2002 2003 2004 2005 TOTAL only reduced the envi142.67* 262.00** 492.57** 757.87** 1,071.54*** 2,726.30 ronmental impact of * From three river systems in Alabama. our operations but also ** From waterways in Alabama and Georgia. *** From waterways throughout Southern Company’s service territory. stand near the top of Total includes debris removed in 2000 (43.5 tons from waterways in Alabama). our industry in research, conservation, restoration, Lakes and Recreation education, and wildlife protecSouthern Company is the largest non-government provider of recreation tion. We engage in community facilities in Alabama and Georgia. Some 31 lakes lie behind our hydroservice and philanthropy. We electric plants, which provide power, economic opportunity, flood control, irrigation, drinking water, fish and wildlife habitats, and encourage volunteerism, take on recreation on nearly 4,500 miles of shoreline. In addition to leadership roles, and apply our time swimming, fishing, and boating on the lakes, nearby areas have and experience to furthering good picturesque scenery, hiking trails, picnic areas, and campgrounds, causes. We have achieved all these many of which are accessible to people with physical disabilities. In conjunction with the Georgia State Parks, our spring and fall things while generating more and water release program in Tallulah Gorge renews the spectacle of more electricity every year to meet rushing water and provides a challenging kayak waterway. We also the growing energy needs of our open more than 50,000 acres of wildlife areas for use through state customers.” conservation and natural resources agencies. Construction of the Tallulah Gorge State Park suspension bridge was funded in part by Georgia Power. 50 COMMUNITY SPIRIT - David Ratcliffe HOW TO C O N TA C T U S If you have questions or comments about this report, would like additional copies or need further information, e-mail responsibility@southernco.com or write: Corporate Responsibility Report Southern Company 30 Ivan Allen Jr. Blvd., NW BIN SC1506 Atlanta, GA 30308 For additional information and an electronic version of this report, visit www.southerncompany.com. Photo ©2005 wc heerman 51 Some of the factors that may cause results to differ materially from those reflected in the forward-looking statements in this report include: the impact of recent and future federal and state regulatory change, including legislative and regulatory initiatives regarding deregulation and restructuring of the electric utility industry and also changes in environmental, tax, and other laws and regulations to which Southern Company and its subsidiaries are subject, as well as changes in application of existing laws and regulations; current and future litigation, regulatory investigations, proceedings, or inquiries, including the pending EPA civil actions against certain Southern Company subsidiaries, FERC matters, Mirant matters, and current IRS audits; the effects, extent, and timing of the entry of additional competition in the markets in which Southern Company’s subsidiaries operate; the impact of fluctuations in commodity prices, interest rates, and customer demand; available sources and costs of fuels; ability to control costs; investment performance of Southern Company’s employee benefit plans; advances in technology; state and federal rate regulations and pending and future rate cases and negotiations; the performance of projects undertaken by the non-utility business and the success of efforts to invest in and develop new opportunities; internal restructuring or other restructuring options that may be pursued; potential business strategies, including acquisitions or dispositions of assets or businesses, which cannot be assured to be completed or beneficial to Southern Company or its subsidiaries; the ability of counterparties of Southern Company and its subsidiaries to make payments as and when due; the ability to obtain new shortand long-term contracts with neighboring utilities; the direct or indirect effects on Southern Company’s business resulting from terrorist incidents and the threat of terrorist incidents; interest rate fluctuations on financial market conditions and the results of financing efforts, including Southern Company’s and its subsidiaries’ credit ratings; the ability of Southern Company and its subsidiaries to obtain additional generating capacity at competitive prices; catastrophic events such as fires, earthquakes, explosions, floods, hurricanes, or other similar occurrences; the direct or indirect effects on Southern Company’s business resulting from power outages or any similar incidents; the effect of accounting pronouncements issued periodically by standard-setting bodies; other factors discussed elsewhere herein and in other reports (including the Form 10-K) filed from time to time with the SEC. 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