Warehouse Manager (Reference: National Occupation Code – 0721) Alternative Titles: area manager chief, maintenance support services facility operations manager head, facilities maintenance maintenance manager mechanical services superintendent plant maintenance superintendent superintendent, maintenance and service warehouse manager Industry Description Warehouse Managers plan, organize, direct, control and evaluate the operations of commercial, transportation and recreational facilities. Warehouse managers are employed by a wide range of establishments, such as airports, harbors, canals, shopping centers, convention centers, warehouses and recreation facilities. Warehouse managers plan, organize, direct, control and evaluate the maintenance department within commercial, industrial, institutional, recreational and other facilities. General Job Description Warehouse Manager is responsible for directing a group of Team Leaders in the fulfillment of daily distribution center (DC) operations. Develops, communicates, and ensures the effective implementation of operational procedures in one of the following areas: receiving, order filling, or shipping. Oversees all daily work activities to ensure customer quality, productivity, service, and delivery commitments are met. Position-Job Functions Warehouse managers perform some or all of the following duties: • Plan, organize, direct, control and evaluate the operations of commercial, transportation and recreational facilities. • Oversee the leasing of facility space and the development of marketing strategies. • Plan, organize and direct administrative services such as signage, cleaning, maintenance, parking, safety inspections, security and snow removal. • Oversee the maintenance and repair of machinery, equipment and electrical and mechanical systems. • Plan and manage the facility's operations budget. • Prepare or oversee the preparation of reports and statistics related to areas of responsibility • Recruit personnel and oversee their training. 1 of 3 Physical Demands Analysis Good to excellent physical condition Manual dexterity Ability to get along well with others Good communication skills Warehouse Manager Position Expectations Essential Skills Reading Text Document Use Computation Writing Oral Communication Thinking Skills Working with Others Computers Continuous Learning 2 2 1 2 2 2 2 2 2 Scale: 0 = n/a, 1 = minimal, 2 = moderate, 3 = High Salary Range: $52,067 - $85,641 annual salary average Pre-employment Skills (Necessary training and where it can be obtained) • Warehouse managers require completion of a college or university program in business administration or in a discipline related to facility operation and maintenance or • an equivalent combination of technical training and experience in administration or maintenance. Warehouse managers require completion of a college or university program in electrical or mechanical engineering or in another discipline related to building maintenance or • an equivalent combination of technical training and experience in building. Several years of supervisory experience in facility operations or maintenance are usually required. 2 of 3 Career Levels/Years of Experience Career Levels Position 3 Vice President 2 Director 1 Manager Average Experience From To 10 7 years years+ 5 years + 6 years 5 4 years + years+ Training Institutions Calgary Board of Education - http://www.cbelearn.ca/pathways/pathways/logistics/indexlogistics.htm Bow Valley College - http://www.bowvalleyc.ab.ca/ Fairview College - http://www.fairviewcollege.com/ Mount Royal - http://www.mtroyal.ab.ca/ Reference: NOC (National Occupation Codes – Government of Canada- http://www23.hrdcdrhc.gc.ca/2001/e/groups/0721.shtml Economic Research Institute (ERI) http://www.erieri.com Industry Standards (see industry information) Alberta Learning Information Service http://www.alis.gov.ab.ca/wageinfo/Content/RequestAction.asp?aspAction=GetWageDetail&forma t=html&RegionID=20&NOC=0721 Essential Skills - http://www15.hrdc-drhc.gc.ca/english/general/Understanding_ES_e.asp 3 of 3