Competitive Success Factors in the Hosting Industry Daryl Webb, Operations Director - APAC, SoftLayer Technologies dwebb@softlayer.com suppliers competitors customers Word of the Day DECONSTRUCTION stratified monolithic stratified stratified niche general niche niche integrated sequential sequential sequential multi insourced source FOCUS average cost Strategic Imperative lrac quantity ECONOMIES OF SCALE big AND IS OR better colo full service virtual managed full service SaaS PaaS IaaS who am I? Enabling business transformation Business Process as a Service Business Process Solutions Application Application Application Application Application Marketplace of high value consumable business applications Software as a Service External Ecosystem Industry Collaboration Human Resources Big Data & Analytics Commerce Marketing Integration Mobile Social Traditional Workloads Composable and integrated application development platform Built using open standards Platform as a Service Big Data & Analytics Development Security Enterprise class, optimized infrastructure Built using open standards Infrastructure as a Service Compute Storage Networking Virtual Servers Private Clusters BARE METAL SERVERS Hosted Private Clouds STORAGE Hosted Hybrid Clouds Public Clouds VIRTUAL INSTANCES • Each device is connected to three separate, redundant, networks • Public Network Connectivity – redundant 20GB connections, with Tier-1 carrier peering • Global Private Network – redundant 20GB connections between every DC, connecting every device to every other device in the SoftLayer footprint. Allows for intra-application and inter-facility communications, access to shared services • Secure OOB management via VPN • VLANs enable network-within-a-network design Competitive Differences Elastic cloud Bare metal No contracts Global private network Software as a Service Mobile & Communications Bump Voxer Social Games and Entertainment Platform as a Service Marketing and Digital Media Hosting & Service Providers Enterprise Instapaper Yelp