Values, Beliefs and Attitudes in the Era of LateCapitalism: A Consideration of the Re-Emergence and RePositioning of Faith and Spirituality as Spiritual Capital in the Workplace. Chris Baker, Peter Stokes, Jessica Lichy, John Atherton, Danny Moss University of Chester, United Kingdom and IDRAC, France Abstract The purpose of this current study is to explore notions of the post-secular and spiritual capital, and to suggest possible ways in which these key ideas, which have emerged with increasing force during the course of the current century, might provide new avenues for future research concerning the significant relationship between faith, spirituality, ethics and business practice. These new avenues will include a cross-cultural study of comparative attitudes concerning the role and contribution of spiritual capital (which we later more specifically define in terms of values, beliefs and attitudes) towards shaping business ethos and practice in France and Britain. As we map the processes leading to the de-secularisation of public life, we acknowledge that business practice is the product of sets of individual and collective rationales: some are likely to be sympathetic to ideas of spiritual capital and its strategic potential, others are likely to be sceptical in equal measure, whilst perhaps a third section comes to these questions with an open but critical mind. Cet article a pour but dans un premier temps d’étudier les notions de ‘post-sécularité’ et de capital spirituel. Y est étudié l’intérêt porté au sacré et les notions liées à ce thème (foi, spiritualité, éthique au travail), d'une l'importance croissante en ce début de siècle. Nous faisons également état des orientations de recherche à venir, portant sur les interrelations entre spiritualité, foi, éthique et pratique des affaires. Dans un deuxième temps, l'article développe les résultats d'une enquête comprendra une étude comparant en France et en Grande Bretagne les diverses interprétations du rôle et de la contribution de capital spirituel (valeurs, croyances et attitudes) dans la formulation de philosophies de travail. Mettant en évidence les processus ayant conduit à la désécularisation de la vie civile, nous n'oublions pas que la pratique des affaires est le produit conjoint de rationalités collectives et individuelles : alors que certaines sont susceptibles d'être sensibles à la notion de capital spirituel, d'autres sont résoluments sceptiques. Enfin, nous entrevoyons une troisième voie appréhendant ces notions avec un esprit ouvert et néanmoins critique. The re-emergence of religion and spirituality in the 21st century in the West – a postsecular paradigm? As this article is being written, UK media and public attention continues to focus on a standoff between the Occupy protesters, and St Paul’s Cathedral and the City of London authorities who are considering legal proceedings to remove the tented village created in front of the cathedral. There are two important dimensions to this ongoing event which are highly pertinent to the issues raised by this paper. First, the Occupy protest is part of a current global series of high-profile sit-ins and occupations outside symbolic centres of global capitalism and elsewhere (London, New York, Frankfurt, Vancouver), protesting at the austerity and 1 poverty faced by many ordinary citizens in the wake of the current banking crisis. Attention in particular is focussed on the highly unequal structures of pay and reward offered by present models of capitalism, which appear to epitomise a culture of greed, individualism and unaccountability. This is particularly true in respect of investment banking whose systems of transactions and rewards appear to involve unacceptably high levels of risk and complexity, risks which then have to be underwritten by ordinary tax payers. Moderate media coverage is recognising that these groups of protesters, whilst appearing as yet to have no coherent set of arguments for reform to the current system of capitalism, are nevertheless expressing a legitimate sense of disquiet, anxiety and powerlessness in the face of particularly destructive and unaccountable banking and business practices. Questions are therefore inevitably being raised (and possibly in more intense ways due to the setting in front of St Pauls and the public disagreements, involving the resignation of senior clergy, over the issue of potentially violent eviction of peaceful protestors) about not only some of the practices of banking and global corporate business, but also the ethical and moral values that underpin them. A growing consensus suggests that this talk of reform is likely to be politically unacceptable unless there is a parallel debate about the sort of society we want to create in the first place, and what basis or understanding of the human do we want to articulate (see for example, Sachs, 2011). Second, a report produced by the St Paul’s Institute (a think-tank attached to the Cathedral) was suppressed in the early days of the protest. The report surveyed 515 financial service professionals (FSPs) working in the City of London, and was intended to ‘explore levels of financial history knowledge by those working in the financial services sector [on the occasion of the 25th anniversary of the Big Bang – or deregulation of the City] in London’. It also aimed to provide ‘a detailed look at current perceptions of the ethical culture within City organisations and their relationship with wider society’ (St Paul’s Institute, 2011: 8). A key finding of the report was that 80% of those interviewed expressed either an unambiguous belief in God, or defined themselves on a series of spiritual or agnostic positions: 41% stated they believed in God, including 4% who said ‘I believe in God now but have not always done so’; 21% said ‘I don’t know whether there is a God’; 11% said ‘I do not believe in a God but I do believe in a higher power’, whilst 7% reflected ‘I do not believe in a God, but I am a spiritual person’ (2011:18). This suggests levels of spiritual capital (as interpreted in terms of values beliefs and attitudes) are higher than perhaps assumed in financial and business communities in the West. We will now turn our attention to the post-secular debate with reference to three interrelated headings: The re-emergence of religion as a politically significant force; the ‘remoralisation’ of public life; and the importance of the wellbeing and flourishing debate. The de-secularisation of public life The first facet of postsecular theory relates to the way that key sociological and philosophical theorists are re-writing, or at the very least, re-calibrating secularisation theory. This theory emerged towards the latter half of the 20th century at a point where, under the impact of 300 years of Enlightenment thought and the physical upheavals of industrialisation, Western religion appeared to have declined irrevocably in terms of intellectual credibility and social cohesiveness. This led to a sharp distinction being drawn between the private and public spheres, with religion’s influence being firmly relegated to the former (i.e. individual belief and behaviour). The public realm, by contrast, was reserved as a supposedly neutral space in which only statements and discourses assumed to carry intellectual assent by the majority, and based on logical and rational argument, could be deemed admissible (see Rawls, 1971). Thus 2 any appeal to ‘subjective’ or ‘transcendent’ sources of knowledge in respect of public decision making was a threat to the stability of the political system. The public sphere thus became secular by default. Thus Peter Berger in the mid-1960s could define secularisation as a process ‘by which sectors of society and culture are removed from the domination of religious institutions and symbols’ (1973: 113). Similarly, Bryan Wilson applied the term to ‘the process by which religious institutions, actions and consciousness lose their social significance’ (1982: 149). Forty years on, and Berger is now using terms such as desecularisation to describe the resurgence of ‘furious, supernaturalist, fundamentalist or conservative expressions of religion’ (1999: 6) in politics and public life. Jose Casanova (1994) meanwhile talks about the deprivatisation of the public sphere, whereby religious traditions throughout the world are refusing to accept the marginal and privatised role which theories of modernity had reserved for them. Finally there is clear evidence of what Woodhead and Heelas call the ‘spiritual turn’ (2004) which defies the disenchantment (see Weber’s theory) many feel with the materialism and scientific positivism bequeathed by modernity. The search for personal fulfilment for many now encompasses both the material and the non-material; and happiness and wellbeing are increasingly linked to rediscovered traditions of religion and spirituality which are taken in eclectic forms rather than in their traditional totalities. This non-material searching is expressed in, for example, increased attendance at regular services at cathedrals (up 7% in 2010 and up 37% since 2000)1 and the increased practice of pilgrimage, not only from the devout, but those who express themselves as agnostic and seeking after truth. There is still a major scepticism towards religious authority (as there is towards any authority - be it political or scientific); but there are also clear signs that people want to feel re-enchanted once more; to feel that they belong to wider web of connections with both human and non-human actors – the landscape, the environment, the very universe itself. Jurgen Habermas, meanwhile, refers to ‘a postsecular self-understanding of society as a whole, in which the vigorous continuation of religion in a continually secularizing environment must be reckoned with’ (2005: 26). This last observation is not describing the replacement of secularisation within liberal democracies by a resurgent public expression of religion. Rather, it suggests that on-going dynamics of secularisation (as process) and secularism (as ideology) now compete within the public sphere with some unexpected expressions of an emergent and confident religion. The remoralising of public life This leads on to a second dimension of the postsecular – namely the re-emergence of religion as a significant player in public policy and political debate. We have already remarked on the public/private split with regard to religion that occurred during the 19th and early 20th century in the West. This division of labour was later underscored with the creation of the post-war universal and comprehensive welfare state in Britain, in which ‘cradle to grave’ social security was provided by the State. The State alone had the technical, financial and empirical resources by which to treat the poverty and inequality of British society: targets could be set; treatments organised and paid for; research deployed to justify the latest scientific and technocratic resources in the fields of healthcare, education, housing and planning. This form of political economy expressed the modernist utopia: expert driven, liberal, rational and universal. 1 http://www.churchofengland.org/media/1243690/cathedralattendances2000to2010.pdf (accessed 20th November, 2011) 3 The churches, which had been the main providers of social care, welfare and progressive reform, were drastically excluded from the public policy arena, except perhaps in the areas of education and palliative care. The last 10 years have seen a dramatic reversal of this secularist dispensation. Religion has come ‘back in from the cold’ for a whole variety of complex and overlapping reasons (see Atherton, Baker, Reader, 2011: 90), but not least because of the lack of religious literacy possessed by government in respect of how to deal with increasingly diverse populations for whom religion is a key part of their essential identity. However, there is a growing consensus amongst many commentators and researchers that religion is useful for not only the material goods it provides to civil society, but also immaterial goods – an argument neatly summarised by two social scientists, Lowndes and Chapman. They describe a threefold rationale as to why the State might choose to engage with faith groups in respect of civil society and public life. The first is what they call the leadership rationale which describes the local leadership and also leadership training that faith groups provide for their local communities. The second is called the resources rationale and describes the material goods that faith groups often provide for the local communities in which they are located. These include volunteers, buildings, paid workers, training and learning of transferable skills (and so on). Finally, and most significantly from this article’s perspective, is what they refer to as the normative rationale. This refers to norms and values that faith groups bring to the public policy table and which in the words of Lowndes and Chapman will be ‘motivated by their theology’. It is perhaps worth relating their argument on this point in further detail: The distinctiveness of these motivations lies in the holistic nature of faith-based value systems ... and the embeddedness of faith groups within communities. Harnessing and supporting faith-based motivations for engagement can contribute to civil renewal objectives while also expressing the more specific goal of re-moralising public life – asserting the importance of debating and celebrating the values that underpin British Society (Lowndes and Chapman, 2005: 27). This recognition of the importance of normative values for the smooth and effective running of public space will find resonance later on when we explore the potential importance of norms in relation to the success and effectiveness of business and enterprise. Happiness, wellbeing and political economy The remoralising, or normativisation of public life leads to the third aspect of the postsecular that is relevant to this debate. And that is the renewed emphasis on happiness and wellbeing, and the importance of religion and spirituality in relation to these non-material goods. There is now widespread realisation of high economic costs associated with the increased prevalence of mental illness within the UK population alone. Meanwhile increases in unhappiness are seen unambiguously as related to the current lifestyles we feel compelled to live; citizens are required to work longer hours and commute ever further distances, and often for diminishing returns as recession and austerity begin to bite – often referred to as the immiseration of the middle class (Soja, 2000). There is a growing literature on the depressive nature of addiction for those on very high disposable incomes, leading to feelings of emptiness and guilt characterised as affluenza, or the downside of selfish capitalism (James, 2007). The consequent pressure on individual and family life, which is often over-mortgaged in order to maintain a ‘decent lifestyle’, leads to greater stress and increases the risk of breakdown and depression. For those with no work, or on low wages, the pressures generated by prevailing 4 consumerism and increasing inequality produces a sense of envy and dislocation, and of being abandoned and stigmatised (Wilkinson and Pickett, 2009; Wacquant, 2008). There is both a government and business-oriented drive towards locating and therefore maximising the potential for happiness and wellbeing in both the work place and society at large. To this end the Prime Minister, David Cameron, has recently launched his Happiness Index which aims to assess levels of contentment and satisfaction in the population in order to shape and monitor the impact of government policy in the UK (see Office of National Statistics, Oct. 2011). However, what has gone largely undetected within mainstream policy discussions is the way several secular commentators have identified religion as an important predictor of not only hedonic happiness (i.e. the emotional state of ‘feeling’ happy) but also eudaimonic wellbeing (i.e. the ability to function effectively in the face of disaster and misfortune, including aspects of resilience, self-esteem and supportive relationships). Thus one the most eminent psychologists in America, Ed Diener concludes that ‘religious people are on the whole happier than non-religious’ (Diener and Diener, 2008:14). This finding is specifically traced to the unique features associated with religious upbringing or religious life, including the values of comforting beliefs; the connection to something permanent and important (including that which is greater than oneself or a transcendent reality); growing up religiously; and the experience of ritual, including worship and religious. Meanwhile, recent work outlining the role of religion and ethics in relation to economics includes the work of global economists such as Joseph Stiglitz and Amartya Sen. Stiglitz is keen to give an account of moral economic growth; namely growth that is 1) sustainable in the sense that it aims not only at increasing living standards today, but also for those generations which will come after, 2) ensure that the benefits of growth are shared equitably and 3) these two principles guiding economic growth create a more tolerant society informed by social justice and solidarity (2005). His model of economic growth lies at the heart of what French President Nicholas Sarkozy has called ‘a new form of capitalism based on moral values’ (2008). Sen, meanwhile, underscores that it depends heavily on transactions and payments that lie largely outside the markets, including welfare payments, education and health care. These are aspects of human development that contribute greatly to the human capital available to businesses and which are not based on private ownership and property rights, but purely on citizenship. He therefore advocates the creation of an economy ‘based on social values that we can defend ethically’ (2009). The rise of spiritual and religious capital This overview of the re-emergence of religion in political and economic life in the West (i.e. the postsecular) brings us to the second plank in our argument in respect to exploring the relationship between religion, spirituality and business practice. This is the idea of spiritual capital, which, we suggest, is an important contributor to other forms of capital within business, including both financial and human forms. The emergence of the concept of spiritual capital owes its origins to the prevalence of social capital theory as the major theoretical tool that has driven social policy within both the US and Europe. Although there are several traditions of social capital theory (for example, James Coleman and Pierre Bourdieu (see Baker and Miles Watson 2008 for extended discussion), it is the tradition as developed by Robert Putman since the late 1990s which has dominated political debate. This could be because his thesis is relatively simple to understand, is backed 5 up by impressive rafts of empirical data from a wide variety of sources, and proposes that social capital is innate within networks, rather than individuals. Putnam, through work carried out in Italy and the States, proposes that social capital is generally in decline within Western economies. He suggests that ‘…social capital refers to connections among individuals – social networks, and the norms of reciprocity and trustworthiness that arise from them’ (Putnam, 2000: 19). More recently Putnam and others have distinguished between bonding social capital which describes intra-group networking, bridging social capital describing horizontal linkages to other groups, and linking social capital describing vertical relationships to centres of resources and power. For this article we shall be using definitions derived from a UK context based on qualitative research with religious groups engaged in civil renewal and urban regeneration conducted by the William Temple Foundation (WTF). These definitions see an inextricable link between religious and spiritual capital, as aspects of human activity and experience that make an important contribution to social capital. WTF’s formulation of the term religious capital is ‘the practical contribution to local and national life made by faith groups’ (Baker and Skinner, 2006:9). This is a more corporate and communitarian in emphasis than, for example, Bourdieu’s definition which sees religious capital as a resource which may serve an individual in a competition for status. Spiritual capital on the other hand, ‘energises religious capital by providing a theological identity and worshipping tradition, but also a value system, moral vision and a basis for faith’ (Baker and Skinner, 2006:9). WTF’s definition of spiritual capital thus stresses the ‘why’ of faith-based participation, not simply the ‘how’. The emphasis on the ‘why’ helps deepen the somewhat functionalist discourse on faith groups’ contributions to civil society. It also draws attention to the emerging research interests as to the role of secular or immanent forms of spirituality (sometimes referred to as ‘secular spiritual’ capital) which are surfacing in disciplinary discourses associated with health care, social care and planning (see Baker and Miles Watson, 2008; Gilbert, 2011; Holloway, 2005; Sandercock, 2010) and which refer to the importance of acknowledging the motivational role of ethics, values and visions for change within vocational and professional development. Spiritual capital and business practice? We are therefore now widening the definition of this motivational (or ‘why’) dimension of spiritual capital derived from religious based settings, to raise questions as to the deeper values and beliefs that individuals within business communities, and the communities themselves, might possess. Thus a modified definition of spiritual capital for deployment as a conceptual and analytical tool within the business environment reads thus: Spiritual capital is the set of values, ethical standpoints and visions for change held by both individuals, groups and institutions. It is shaped not only by systems and practices of belief, but also by engagement with wider sets of relationships (broadly defined) and the sense of meaning and purpose derived from work-based and other activities (sometimes referred to as the ‘spirit’ or ‘soul’ of a business). Spiritual capital is often the source of motivation for other forms of capital (e.g. social capital and its emphasis on the importance of trust and norms as the basis for conducting any form of progressive or enhancing human activity). It includes the following features: •Belief in including answering to higher or deeper moral orders, expressed in commitment to such values as truth, self-knowledge, right action, and purpose in life including as wider meanings (how beliefs inform values). 6 •Sense of being part of or connected to wider relationships extending to belief in wider communities including nationally and internationally (where we fit in). •The sense of a job as meaning and potential (what we do). So far, we are suggesting that the emergence of the concept of the postsecular has opened up a new series of ‘spaces’ by which to evaluate the salience of spiritual capital as a means of redefining the importance of norms, values, attitudes and beliefs in public life. We now address the specific ways in which our definition of spiritual capital potentially reflects current shifts towards more ethical, sustainable and responsible forms of business development and management. The re-emergence and re-positioning of faith-based issues in the organization The emergence of a heightened state of post secularism and spiritual capitalism across wider society has created a series of interesting changes and effects within academic and practitioner realms of business and management. However, as a consequence of the dominance and influence of modernism and capitalism for much of the twentieth century, there has been a tendency to paint organizational life, and especially corporate forms, as being pre-occupied with a range of objectified performance metrics such as profit, turnover and market share. In normative management discourse these are often termed the ‘hard’ aspects of the organization. These dimensions and their effective management are vital in the running of any operation but it is equally recognised that it is important to pay due attention to what are called the ‘soft’ factors in business. These include human resources management, namely motivation, vision setting, talent, and corporate culture management (Massa, 2011; Stokes, 2011). It is primarily within this latter ‘soft’ realm that the contemporaneously resurgent issues and discussions of faith, spiritual capital and beliefs tend to be located. Much of the debate has taken place through attempts to understand, encourage and engender ‘strong’ corporate cultures. Historically, business and management corporate cultures have been highlighted as a crucial aspect of change management situations and they are extensively commented on in general management and change literature (Mayo, 1946; Deal and Kennedy, 1982; Schein, 1990; Kono and Clegg, 1998; Johnson and Duberley, 2011). The notion of ‘managing (corporate/organizational) culture’ and, indeed, the very concept of ‘culture’ nevertheless remains complex. In its broadest sense, culture incorporates an extensive sphere of influences and commentaries and extends to issues of taste and judgement, associated with intellectual, artistic and social dimensions. In relation to organization and management, culture is commonly linked to the values, beliefs, atmospheres, customs and practices, goals and missions that operate in every organization (Clegg, Kornberger and Pitsis, 2011: 263-298; Stokes, 2011). Each individual and organization will possess particular nuances and patterns of culture. In the predominant paradigm of mainstream and normative writings, corporate culture is discussed as something that managers need to grasp, construct, guide and control so that it can assist in the achievement of higher production, effectiveness and performativity. In these literatures, behaviour that is perceived as ‘undesirable’, ‘bad’ or, alternatively expressed, ‘resistance’ is addressed through proposals to manage, change and transform corporate and organizational cultures. From this rationalistic perspective, individuals or groups who act or comment against the culture are seen as resistant and problematic (Jermier, Knights, and Nord, 1994; Ashcraft, 2005; Linstead, Fulop and Lilley, 2009: 93-122). In contrast to normative and managerial approaches, critical management perspectives challenge the view that culture is a fixed and delineated entity with clear boundaries that can 7 be controlled by managers. From a ‘critical approaches’ perspective, culture is more likely to be viewed as an ephemeral, organic and socially constructed concept rather than an ontologically solid and tangible object (Clegg, Kornberger and Pitsis, 2011; Linstead, Fulop and Lilley, 2009). From a critical perspective, culture in organizations is more likely to be better portrayed as evolving patterns of behaviour, shifting power alliances, emergent discourses, narratives and identities rather than being fixed in nature (Alvesson, 2002; Badham, Garrety, Morrigan and Zanko, 2003; Parker 2000; Rhodes and Parker, 2008; Sköld 2009). Within the realm of the academic discipline of organization and management studies, we have already alluded to the growing commentary on topics that refer to the managerial and modernistic representations of the ‘soft’ sides of management. As part of this search, the last 50 years or so has seen an increasing preoccupation with enhancing and promoting notions of ‘meaning’ and ‘identity’ in work lives through a wide range of topics including: faith, values, religion, spirituality, corporate governance, corporate social responsibility (CSR), responsible management, sustainability, well-being, values, compassion, commitment, work-life balance, transformational leadership and business ethics (Elizur, 1996; Jaakson, 2010; Mostovicz, Kakabadse, and Kakabadse, 2011; Opdebeeck and Habisch, 2011; Russell, 2001). It is beyond the scope of the current paper to be able to present and scrutinise all these developments. Suffice to say that one of the key unifying themes of many of these approaches is the recognition that extant understandings of human behaviour at work are a ‘work-in-progress’ project rather than ‘complete and comprehensive’ in the current post-capitalist, post-colonial and post-industrial developed economic contexts (Mele and Sanchez-Runde, 2011). The contention of this paper, in paying attention in a more concerted manner to the concept of values, beliefs and attitudes, is that in an apparent post-capitalist and post secular phase of history it is important to examine and analyse the degree to which religious belief and faith is playing a role in organizational life. Clearly, there will be a range of organizational settings in which religion can be seen to play a central role. These might include for example, certain charities such as Christian Aid or the Salvation Army. And indeed historically, it is significant to indicate the establishment of worker villages and communities under the Quaker auspices of, for example, Cadbury’s or other corporate collectives such as Port Sunlight under Lord Leverhulme or Saltaire under Titus Salt. However, in most current British business organizational settings, faith and religion are not generally topics that are brought into discussions of development, identity and purpose. This may well contrast with other national contexts – see for example the commentary by Payne (2010) on United States organizational life. Equally, we should not overlook the kindred philanthropic work of the likes of George Soros in Eastern Europe or Bill Gates in Africa. There is therefore scope to conduct research, certainly in the UK that examines these under-explored aspects of organizational cultures. This call for more studies and application reflects those appeals by a range of authors in alternative English-speaking domains (see, for instance, Wong 2011) on the role of spirituality in psychiatry training in Australia and Khasawneh (2011) in relation to higher education institutions, and Smith and Malcolm (2010) in relation to spirituality in the National Health Service. Proposed methodology and future steps This stage of the research is currently under development from the consideration of the literature. The research plans to conduct interviews across a range of organizations, in the first instance, in the UK and then in France. The research methodology will comprise semi8 structured interviews in identified companies. The interviews will seek to surface the presence, role and operation of spiritual, faith and religious beliefs in contemporary organizational life (Van Maanan, 1988, 2010; Maylor and Blackmon, 2005; Eriksson and Kovalainen, 2008). The building of the interviewee databank will be achieved through a combination of targeted companies and snowballing techniques based on personal recommendation of one interviewee to another (Collis and Hussey, 2009:158). Semi-structured interviews are deemed to be the most appropriate data collection method because they are congruent with the interpretive approach in that they enable contributors to ‘tell their own story’, thereby enabling the interviewer to gain a more comprehensive understanding of the participants’ ‘world’ (Bryman and Bell, 2003: 477; Barbour and Schostak, 2005: 42-44; Polonsky and Waller, 2005: 131; Easterby-Smith et al. 2008, 88; Gray, 2009: 373). The data will be analysed through intensive reading and re-reading in order to allow prevalent themes and issues to emerge and crystallise. This process acknowledges and embraces issues of reflexivity, recognising the reciprocal relation and impact of the researcher on the researched. With regard to issues of validity and reliability, the research will adopt normative protocols for interview processes, encompassing use of the same questions for the semi-structured questions and use of the same introductory questions and passages for the interviews which took on a more unstructured nature. Interpretivism is the espoused methodological approach of the research. It is also the intention of the project to work towards the possibility of conducting this survey on a periodic basis. Conclusion This paper has sought to evaluate the re-emergence and new visibility of faith, religion and spirituality in many aspects of public life in the West in terms of post secularism and spiritual capital. It has then provided some further definition of the concept of spiritual capital in ways that might be operationalized within business and work-based settings, by suggesting the importance of values, beliefs and attitudes (VBA) as a motivating and developmental dynamic within organisations, including its impact on structure, ethos and performance, as well as ethics and CSR. Finally the paper has identified existing sources within business and management studies which are already addressing the issues raised by this proposed area of research, and has begun a discussion about some of the research methodologies that are available for such a project. (5016 words) 9 References: Alvesson, M. (2002) Understanding Organizational Culture, London, Sage Publications. Ashcraft, K-L (2005) ‘Resistance through consent: occupational identity, organizational form and the maintenance of masculinity among commercial airline pilots, Management Communication Quarterly, 19(1): 67-90. 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