Supply Chain Management Conference 2004 SOLECTRON CHINA -A Path to Low-Cost Manufacturing for Integrated Global Supply Chain Solutions China at the Crossroad of the Global Supply Chain Forum Wesley Chen, VP and General Manager April 15, 2004 Supply Chain Management Conference 2004 Agenda • • • • • 2 Why Manufacture Electronics in China? Challenges The Solectron China Experience Case Examples Conclusion Solectron Confidential Supply Chain Management Conference 2004 Why Manufacture Electronics in China? Cost Reduction - Wage Differences - Supply Chain Localization Potential You Can’t Afford Not to Be in China - Cost Advantages for Global Manufacturers - Access to Growing, Dynamic, and Large Market 3 Solectron Confidential Supply Chain Management Conference 2004 Cost Reduction Wage Differences Worldwide Hourly Wage Rates • Hourly labor wage is low and stagnant due to large population base $12.15 Germany $65.63 $11.02 France $56.21 $10.45 Sweden Supply Chain Localization $9.95 Canada • Unlike other low-cost locations, China is growing a complete local supply base, including semiconductors • Most global OEMs already have presence in China to: - Address huge domestic market - Leverage competitive manufacturing cost $47.75 $9.74 United States $43.85 $9.32 Japan Mexico Brazil Taiwan Malaysia Thailand China 4 $54.89 Solectron Confidential $63.39 $2.70 $18.38 $2.63 $23.63 $2.15 $17.22 $1.37 $12.29 Hourly Rate Burdened Rate $1.26 $11.34 $0.89 $8.93 Supply Chain Management Conference 2004 China has a total landed cost advantage, even for complex products. Manufacturing Sites Customer Sites China United States Mexico Western Europe Singapore Shanghai Shenzen Oregon Columbia Guadalajara Budapest Scotland West 5 2 1 6 8 4 3 7 Central South 5 1 2 8 6 3 4 7 Midwest 5 1 2 8 6 3 4 7 East 5 1 2 8 6 3 4 7 5 2 1 6 8 3 4 7 East 3 1 2 7 8 5 4 6 South 4 2 1 6 8 5 3 7 Japan 4 1 2 7 8 5 3 6 Malaysia 3 2 1 7 8 5 4 6 Hungary 4 1 2 8 7 5 3 6 Netherlands 5 1 2 8 7 4 3 6 Scotland 5 2 1 8 7 4 3 6 United States Mexico China Notes: Ranking explanation—―1‖ the lowest landed cost site, ―8‖ the highest landed cost site = Lowest-cost sites 5 Solectron Confidential Supply Chain Management Conference 2004 Manufacturing in China gives you access to a huge market. • 482 million people have an annual income of more than $1,000. • GDP $5.9 trillion, with a growth rate of 8% (2002). • Post-WTO, China emerged as the favorite destination for foreign direct investment ($53 billion in 2002). • During 2002, on average real urban disposable incomes rose by 13.4% and urban consumption rose by 4.8%. 6 Solectron Confidential Supply Chain Management Conference 2004 Challenges • Managing Supply Chain Localization - Majority of Cost is in Material - Proximity to Supply Base • Finding World Class Manufacturing Partner - Ensuring High Quality - Keeping Cost Low and Efficiency High • Unique China Regulatory Environment - Emerging Policies after WTO - IP Protection • Potential Constrains in Resources - Mid-class Management - Electricity Shortage - Congested Transportation 7 Solectron Confidential Supply Chain Management Conference 2004 The Solectron China Experience • History • Locations • Capabilities and Practices • Building Integrated Global Supply Chain Solutions • Doing It Right 8 Solectron Confidential Supply Chain Management Conference 2004 Solectron has a strong experience base in China. ISO 9002 certification; MBNQA Government relationship development and site survey 1995 1996 Started production in renovated leased facility 1997 Registered and Established Office in Suzhou 9 VMI and custom EDI 1998 Site expansion to four factories 1999 2000 Grand opening of Suqian site Solectron Confidential 2001 TL 9000 and QS 9000 certifications 2002 E-PTL and ISO 14001 certification 2003 Suhong site expansion Supply Chain Management Conference 2004 Local Suppliers Close to Solectron Manufacturing Locations Passive, LCD, Keypad, Plastic, Microphone (Yageo, Murata, TDK, Epson, Seiwoo, GPS, Panasonic) (20 minutes by truck) PCB, Keypad, Passive (WUS, Unicap, Huiqiao, Teehua) Beijing Tianjin (1 hour by truck) Kunshan Chengdu Shanghai Suzhou Solectron Shenzhen Discrete, Plastic, Keypad, Antenna, Battery, Connector (Everlight, H-iP, Centurion CIK, Amphenol, Molex, Tyco) (2 hours by truck) PCBA/System Ops Repair Ops Enclosure/BP Ops Discrete (LRC) (1 day by truck) PCB, Keypad, Battery, LCD, Motor (Compaq, Sanyo, Panasonic, Ichia, Seiko, E&E) (1 day by truck) 10 Solectron Confidential Supply Chain Management Conference 2004 We have built sophisticated capabilities in low-cost regions Optimizing our low-cost capabilities 68% Able to manage complexity, technology, and supply chains in low-cost regions >70% 59% 50% 2001 2002 2003 2004 Solectron manufacturing services capacity in low-cost regions 11 Solectron Confidential Supply Chain Management Conference 2004 Large and Growing Footprint in China Solectron Suzhou Solectron Shanghai Bagan operation in 1997 Established in 2000; joined Solectron in 2001 • • • • • Number of Plants: 2 Total Space: 619,000 sq ft Production Lines: 43 SMT lines, 22 box lines Number of Employees: >6,800 Services: Pre-Manufacturing Prototype/NPI Manufacturing PCB assembly and test, Supply base management, System build, CTO/BTO Post-Manufacturing Repair/warranty/service • Certification: ISO 9001–2000, ISO 14001, QS 9000, TL 9000 • Number of Plants: • Total Space: • Production Lines: • Number of Employees: • Services: • Certification: Solectron Shinei Solectron Shenzhen Established in 1996; joined Solectron in 2001 Began operation in April 1995 • • • • • • Metal Stamping: Enclosure Assembly: Backplane Assembly: Level 3 Assembly: Number of Employees: Services: 12 155,000 sq ft; 18 power presses 33,000 sq ft; 6 short lines 2 lines 89,000 sq ft; 1 main assembly line 1,200 In-house tool-making facility In-house painting line Design and engineering • Total Space: • Production Lines: • Number of Employees: • Services: • Certification: Solectron Confidential 1 105,000 sq ft 7 SMT lines 2 box build lines >1,000 PCB assembly and test, Box build assembly and test ISO 9001–2000, ISO 14001 300,000 sq ft 19 SMT lines >1.600 4 box build lines PCB assembly and test, system build/design/NPI Hand load lines, supply base management Repair/warranty service ISO 9001–2000, ISO 14001 Supply Chain Management Conference 2004 The Right Location for Success: Suzhou Easy Access 13 Solectron Confidential Supply Chain Management Conference 2004 Suzhou Industrial Park is the ideal environment. • EDI Linkage/EIEMS (EDI 联网 / 电子手册管理系统) - Ensure the smooth and fast customs clearance, paperless management, effective customs supervision,minimize risk • Weekend OT per Request (周末预约加班) - Ensure consistency of customs clearance, reduce inventory level and improve materials turn over • SLC/EBW/EPZ Operation (苏州物流中心 / 出口监管库 / 出口加工区) - SLC: SuZhou Logistics Center—One-stop service for customs clearance - EBW: Export Bonded Warehouse—Provide virtual overseas HUB - EPZ: Export Process Zone -- Especially set up for 100% export business • SZV Model (虚拟的苏州机场) - Virtual Suzhou airport, avoid customs formality in Shanghai, improve customs clearance cycle time • Bonded Logistics Park—Coming in near future (保税物流园—近期内成立) - Enjoy immediate VAT rebate, best place for VMI hub 14 Solectron Confidential Supply Chain Management Conference 2004 Resources, Facilities, and Services: Suzhou Work Force Space (619,000 sq ft) Services Engineer Resources 15 >6,800 employees Suqian Plant: 333,000 sq ft Suhong Plant: 286,000 sq ft PCB Assembly and Test: 43 SMT Lines Box Build Assembly and Test: 22 Lines SBM and Localization Buyer: CE, SQE, SBM, MP, CSCM Quality Assurance: Total Quality Management NPI: Dedicated Team Post-Sales Repair: In/Out Warranty Process Engineers: 105 Testing Engineers: 82 RF Engineers: 21 Testing Technicians: 375 Solectron Confidential Supply Chain Management Conference 2004 The Right Capabilities: Systems Integration Capabilities From PCs to Complex Wireless Infrastructure 2004 2003 Capability 2002 2000-2001 1997–1999 • Sheet metal stamping • Hard tooling • System assembly (small box) • Enclosure assembly (small box) • Printers • PC motherboards • PC peripherals • • • • • • Base station Power module Notebook Switching products Workstation Cellular phone • • • • • • • Backplane assembly Soft tooling CDMA base station PHS HUB Automotive ECM Routers • Enclosure assembly • SBM establishment • System integration and test (subsystem/ small system) • GSM/GPS • PDA cell phone • BTO/CTO • Repair service • Enclosure and system NPI • Complex backplane fabrication • System integration and test (large systems) Time 16 Solectron Confidential Supply Chain Management Conference 2004 The Solectron manufacturing system uses Six Sigma Lean to ensure a high-quality environment in China. World-Class Best Practice for Manufacturing Excellence 17 SIX SIGMA LEAN A statistical and data-driven approach resulting in (Toyota Production System) breakthrough solutions Value, value chain flow, pull, Kaizan …Reduce Variability …Reduce Waste Solectron Confidential Supply Chain Management Conference 2004 Example of Solectron Manufacturing System: Lean Manufacturing Current State — Batch Production 1 Customer Forecast (6 months): Week-to-Week Changes SLR System Plant 5 <1 Day Response Customer Waste >1 Day Response Assembly/Test Shipment Based on Customer Forecast 4 Waste FG, E&O SLR PCBA Neighbor Plant FG, E&O Changeover… Reality of Life: Forecast by nature— which coupled with ―long‖ supply chain lead times… Suppliers 2 18 Changeover… Batch Producers… (Lead-Time Issues) Long Lead Times Material Information Flow (Material Supply) 2 PCBA Lines/Test SLR PCBA Away Plant WIP Waste Waste WIP RM, Expedite, Load and Chase PCBA Lines/Test MRP (6 months): Week-to-Week Changes Solectron Confidential Supply Chain Management Conference 2004 Example of Solectron Manufacturing System: Lean Manufacturing Moving to a Pull Production System Forecast Less Requires waste used close andto participation more ―capacitize‖ value throughout ofSolectron customers production and and supply suppliers chain 1 Customer Forecast (6 months, last 2 months = weekly/last 2 weeks = daily) SLR System Plant 2 Customer Customer’s Customer MRP (6 month) 3 Pull on SLR Based on Customer Order FG Supermarket Assembly/Test (1 day) 4 (min/max trigger) (not forecast) SLR PCBA Neighbor Plant On Pull Suppliers PCBA Lines/Test With ―Slow‖ Lead Times SLR PCBA Away Plant 5 Suppliers PCBA Lines/Test RM Supermarket The Future of Our Partnership 19 Solectron Confidential WIP Supermarket (as required) Supply Chain Management Conference 2004 Solectron has an advantage in logistics in China. “Customs Bonded Factory‖—Awarded by China Customs • Bonded factory license allows importing and keeping material as bonded goods until the real domestic sales happen. “AA Class Company‖—Certified by China Customs • No import duty/VAT required when importing bonded material • Lowest inspection rate: <1% “Fast Customs Process Company‖—Certified by China Customs • Pre-Customs clearance • Critical shipment release process prior to formal Customs entry e-PTL (Electronic Process Trade Log) • e-PTL: Electronic tool to manage materials and clearance through Customs • First company in China to deploy e-PTL Customs process (July 2000), which reduces Customs clearance from 7–8 days to 1.5 days Logistic Hub in Suzhou Industrial Park (Virtual Hong Kong) • VMI model with full range of services from import/transportation/Customers clearance to distribution • Specialized third-party logistics provider 20 Solectron Confidential Supply Chain Management Conference 2004 Suzhou inbound supply chain enables the shortest logistics lead time. Shanghai Air/Sea Ports Air Inbound Materials Inbound Sea Inbound SLR Suzhou SIP Customs Daily Trucking • Shipments are shipped through Shanghai air/sea port • Bonded transfer to SIP Customs • Customs clearance at SIP Customs 21 • All raw material can be imported through e-PTL as bonded material • 1.5 working days from shipment-landed airport • Shipments delivered to SLRSZ by trucks Solectron Confidential Supply Chain Management Conference 2004 Practices: The Right Logistics Model for China Overseas Vendor Customer Key Strengths Customs Overseas Supplier Overseas Customer Overseas Market • Established Local Supplier Bonded e-PTL • Frictionless Bonded • Optimized Local Customer Bonded • Governmentsupported Local Market Local Supplier Non-Bonded Suzhou Site Local Customer Domestic Sale China 22 Solectron Confidential Supply Chain Management Conference 2004 We seamlessly integrate solutions across the supply chain, including Suzhou. DESIGN • Collaborative design support • Design for excellence (DFX) LAUNCH • Supply chain design and sourcing • New product introduction engineering services MANUFACTURING SERVICE • PCBA and subsystem manufacturing and test • System assembly and test • Fulfillment and logistics • Repair • EOL services Materials and Supplier Management Information Flows Lean Processes/Six Sigma 23 Solectron Confidential Supply Chain Management Conference 2004 Suzhou is an integral part of Solectron’s powerful Integrated Global Network. Regional design and NPI centers close to your R&D teams Manufacturing focused on optimizing value and risk Service localized for end-users in each market Key manufacturing sites 24 Solectron Confidential Supply Chain Management Conference 2004 Case Examples • Large Wireless Base Station Manufacturer • 3G Cellular Handsets 25 Solectron Confidential Supply Chain Management Conference 2004 Complex Base Station Case The Challenge To build complex CDMA and GSM wireless infrastructure base station for worldwide market Business Outcome Customer-M able to meet global demand for base station of different technologies Solectron Solution Integrated Solectron Global Network with Customer-M’s Schedule Share and other parts of global design and distribution network 26 Solectron Confidential Supply Chain Management Conference 2004 Powerful Integrated Global Network for Wireless Infrastructure (Base Station) Design By Customer-M Manufacturing in China End-Market System Integration Sales to Service Providers Worldwide Customer-M Customer-M Tianjin Technology Development System Integration (GSM and CDMA) Customer-M UK System Integration (GSM ) Customer-M Texas SLR Suzhou System Integration (CDMA) Base Station Manufacturing Shanghai Operation Center Global SCM 27 Solectron Confidential Supply Chain Management Conference 2004 Case Study: Solectron Helps 3G Phones to Go to Market Customer-N and Solectron Collaborated in The Challenge • To bring a complex, Total Supply Chain Management of feature-rich 3G cell 3G Mobile Terminals… e808 e616 e313 phone to market on time and worldwide Business Outcome Customer-N successfully launched 3G handset and captured leadership position in market Solectron Solution • Solectron Integrates Customer-N into Global Network and Manufactures in China 28 Solectron Confidential Supply Chain Management Conference 2004 Powerful Integrated Global Network for 3G Handset Design by Customer-N Manufacturing in China End-Market Customization Sales, Service, and Repair SLR Suzhou N. Europe Sales SLR Belgium Repair Center SLR Netherlands Customization Center N. Head Office (Yokohama) Mobile Terminal Operations Unit Technology Development, Sales Promotion, etc. Customization Center Shanghai Operation Center Global SCM SLR Suzhou Phone Manufacturing N. Mobiling Hong Kong Sales and Repair N. Australia Development 29 Solectron Confidential Supply Chain Management Conference 2004 Conclusion • Can’t Afford Not To Be in China Now - Cost Advantages - Growing, dynamic and large emerging market • But, There Are Some Challenges - Supply chain localization - Unique China regulatory environment - Resource constraints • A Chinese Old Saying: ―Right Timing, at the Right Location, with the Right Partner!!‖ – 3 Pillars for Success 30 Solectron Confidential Supply Chain Management Conference 2004 Time to Accelerate Your Business Partner with Solectron Thanks !!