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ETF MIGRATION & SKILLS SEMINAR
Key Management Solutions
Private Employment Agency
Georgia
Maia Tsereteli
March 2012
Torino, Italy
COMPANY PROFILE
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The Key to Your Success
Key Management Solutions Georgia (KMS
Georgia)
Scope:
Main Filed of Activity:
Full Service HR
Recruiting &
Consulting
Agency
Facilitating
employment
within Georgia
and abroad.
MAIN ACTIVITIES
The Key to Your Success
KMS Georgia offers following services :
• Recruitment Assistance (Tbilisi, Regions, abroad)
• Employee Outsourcing (Hospitality Sphere)
• Human Resources Consulting & Training
• Liaison between Employers and Educational
Institutions
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TRAINING ACTIVITIES
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The Key to Your Success
KMS Georgia training portfolio includes:
• Job specific training by profession with 1 week
internship in leading Hotels and Restaurants
• Basic interviewing skills, cover letter practices
• Job Specific English Language Classes (Hospitality
Sphere)
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Trainings Conducted During 2010
Company
Topic of the Training
Interviewing techniques and tips for
successful Interview
Career Service Georgia
Preparing for an Interview, Cover
Letter, Self-Marketing
Governance - Tbilisi State University
Hospitality and Service Basics- Theory
and practice
W Hotel Doha, Qatar, Starwood Chain
Georgian Restaurant Chain- Mtskheta,
Georgia
W Hotel Doha, Qatar, Starwood Chain
International Office for Migration
International Office for Migration
15
January
2010
30
March
2010
50
March April 2010
Restaurant and Bar Service
50
June 2010
Restaurant and Bar Service
Kitchen Basics Theory and Job
Specific English
Service Basics Theory and Job
Specific English
50
August
2010
12
September
2010
12
September
2010
25
OctoberNovember
2010
10
November
2010
Service PLUS - Certified Course from
International Office for Migration
US
International Office for Migration
TOTAL
Participants Date
Training for Hotel Management
254
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Trainings Conducted During 2011
Company
Date
28
February 2011
Topic of the Training
International Office for Migration Service Basics and Job Specific English
Private Local Clinic, Tbilisi
Participants
8
March 2011
International Office for Migration
Housekeeping Basic Course
Reception Course and Job Specific
English
12
April 2011
Hotel "Oasis" Chakvi
Hotel Internal Regulations and
Operational Procedures
130
April -May 2011
International Office for Migration
Hotel Housekeeping Course and
Operational Procedures
29
May 2011
International Office for Migration
Hotel Front Office Course and
Operational Procedures
9
May 2011
International Office for Migration
Hotel Food & Beverage Course and
Operational Procedures
52
May-June 2011
International Office for Migration
Hotel Engineering & Security Course
and Operational Procedures
22
June 2011
15
June 2011
170
May -June-July
2011
Hotel Operational Course - Chakvi Hotel,
International Office for Migration
Georgia
Sairme Development Company for Pre-opening Recruitment and Personnel
resort in Sairme
Training for Resort "Sairme"
TOTAL
475
RECRUITMENT ASSISATNCE
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The Key to Your Success
KMS Georgia facilitated employment:
• 2010
120 individuals (80 in Tbilisi, 28
regions and 22 abroad)
• 2011
260 individuals (90 in Tbilisi, 150
regions, 24 abroad)
• 2012
43 individuals (14 in Tbilisi, 3
regions and 26 abroad)
LOCAL LABOR MARKET
CHALLENGES
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The Key to your Success
Current Georgian Labor market challenges :
• High rate of unemployment
• Gap between job-seekers’ skills and qualifications
sought on the local market
• Lack of foreign language proficiency
• Lack of work experience
• Lack of Mobility
Current Challenges
The Key to your Success
Job seeker (local )
Job Seeker
(Returnee)
Lack of foreign language
skills
Basic Skills for Foreign
Language
job-seekers with limited
work experience
Returnees have work
experience on entry level
positions (home workers,
F&B, HSK, babysitter, etc)
Lack of Mobility
Very Mobile
No clear salary expectations
High salary expectations
Possibility to conduct
background info
No possibility to get
background info
Low self-Confidence
Very High Self-Confidence
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TRAINING SOLUTION
(For returnees)
The Key to your Success
KMS Georgia has developed a program that is
designed of 3 components:
• Orientation Training (Country update, work
conditions, pay rates, etc.)
• Application , interview, cover letter techniques
• Basic Professional Training Course (combination of
learning and internship)
Recruiment by Years
Recruitment
Year
Returnees that Number of
applied The Key to your Success
returnees
Agency
Recruited
2010
10 Returnees:
UK 4
Germany 2
Greece 3
Israel 1
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With the help of the
agency 6
2011
24 Returnees:
Spain 9
Greece/Cyprus 7
Turkey 6
Ukraine 1
Netherlands 1
With the help of the
agency 9
2012
17 Returnees:
Spain 6
Turkey 8
US 2
Czech 1
With the help of the
agency 9
Returnee Statistics
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The Key to your Success
KMS Georgia had received total of 51 returnees:
Out of which:
• 12 (abroad) –Doha, Qatar
• 39 (in Georgia) –management and non-management
positions• 1 declined offer – (Office Manager)
Employment Options 2012 (Abroad)LOGO
The Key to your Success
Middle East openings:
• Successful Interviews
• Work Offers
Requirements for the Candidates:
ƒ English Language
ƒ Hospitality Experience
ƒ Medical Results (Hepa A, B, C, HIV, X-ray tests)
ƒ Police clearance
Employment Options (Abroad)
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Middle East openings/benefits offered:
Average salary (net)
ƒ Meals 3 times daily
ƒ Medical Insurance
ƒ Free accommodation in a employee compound
ƒ Plane ticket free from home destination to Doha and
return ticket after 2 years
ƒ Vacation every year (21 days paid)
ƒ Free transportation to and from work
Other Employment Options
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Recruitment
Year
Name of the
Employer
(in Doha,
Qatar, Dubai,
UAE)
Number of
Candidates
Recruited
February, 2010
Starwood Chain, W Hotel 13 (local)
September, 2010
Starwood Chain, W Hotel 9 (local)
July, 2011
Starwood Chain,
Sheraton Hotel
Intercontinental, Dubai,
UAE
November, 2011
Starwood Chain, W Hotel 13 (2 returnees)
February, 2012
Starwood chain, St.
Regis Hotel
12 (3 returnees)
26 (out of which 7
returnees)
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Contact details:
The Key to your Success
Maia Tsereteli
Director
995-599-19-88-02
E-mail: maia.tsereteli@kmsgeorgia.com
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Q&A
Thank You!