A Vision and Strategic Direction for Newark Hospital Sustainable local solutions for a cherished healthcare facility 0 2013 October Contents Foreword ………………………………………………………………………………………………… 2 Summary and Recommendations …………………………………………………………… 3 1. Vision for Newark Hospital ……………………………………………………….. 7 2. A new phase for Newark Hospital ……………………………………………… 8 3. Listening to the general public – local views determined the scope of our work …………………………… 12 4. Urgent care ………………………………………………………………………………… 16 5. Elective care ………………………………………………………………………………. 20 6. Communications and engagement …………………………………………….. 25 7. Workforce, training and development ……………………………………….. 28 8. Transport …………………………………………………………………………………… 31 Appendices Appendix 1 – Trust and CCG presentations at the workshop …………………… 34 Appendix 2 – Workshop outputs – July 2013 ……………………………………………. 48 Appendix 3 – Urgent Care Data ………………………………………………………………… 53 Appendix 4 – Additional analysis to support urgent care 56 recommendations …………………………………………………………………………………….. Appendix 5 – Newark Hospital Ambulance Protocol – Version 5 ………………. 65 Appendix 6 – Elective Procedures at Newark Hospital ……………………………… 66 Appendix 7 – Transport Group data …………………………………………………………. 73 1 Foreword Newark Hospital remains very much at the heart of the local community. Changes in recent years have been controversial and people remain uncertain about what the hospital can provide. This document sets out a vision for the hospital’s next phase, with sustainable new services for local people. When the Keogh Review team visited the hospital in June, they said that we needed to: ‘…determine and clearly articulate and communicate [our] strategic direction [for] the use of the facilities at Newark Hospital. Ensure that the facilities are adequate for the services to be provided at Newark and keep under constant review to provide on-going assurance. The Newark strategy needs to determine the future of the hospital working with the wider health community and social care and the public.’ This document describes a vision and strategic direction for Newark Hospital that will meet local population health needs. It aims to give certainty about the future of the hospital, as well as giving clarity about what can safely be provided at the site. Recommendations have been developed by a series of working groups using evidence from independent experts, clinicians and local people. The scope of this work responds to key concerns that members of the public have described. Although the future of the hospital is assured, we know that we need to continue to introduce more innovative services and to provide cutting edge services. There are already some shining examples of this, such as the Fernwood Community Unit and day case surgery. We will continue the important work that is set out in this document to ensure that the vision becomes a reality. We will also continue to review new information as it becomes available and will take advice from independent experts where necessary. We anticipate the publication of the independent mortality review in November. The NHS England report of surgery at Newark Hospital will also be published in the near future. The review team have shared their recommendations with us, in order to inform this work. Plans will be refined as more detail comes to light. We anticipate that the working groups who have developed this vision will continue to shape comprehensive plans by the end of December. We commend this report to you and pledge to ensure safe and sustainable services at Newark Hospital for the future. Sean Lyons Paul O’Connor Chair, Sherwood Forest Hospitals Chief Executive, Sherwood Forest Hospitals Mark Jefford Amanda Sullivan Chair, Clinical Commissioning Group Chief Officer, Clinical Commissioning Group 2 Summary The development of a vision for Newark Hospital brings certainty about the future of the facility. It will also provide better information about what can be delivered locally. Newark Hospital will be a centre of excellence for a broad range of diagnostic, rehabilitation and treatment services – including urgent and planned care. Most local people will be able to see their consultant locally and will be able to have rapid assessments and diagnosis through the Minor Injuries Unit or rapid access clinics (the same or next day). Increased numbers of non-complex surgical operations will be performed at the hospital. Newark Hospital will continue to provide inpatient beds and facilities. Newark Hospital will also be an intersection where hospital and community services meet. GPs will work alongside hospital doctors and nurses in the Minor Injuries Unit during evenings, holidays and weekends. The community teams (including nurses, GPs, mental health workers, voluntary sector and social workers) will have a base at Newark Hospital so that new relationships can flourish in the interests of local people – services will be more flexible and joined up around the needs to individuals and their carers. Recommendations Urgent care Newark Hospital should continue to provide sub-acute care1, based on the existing ambulance diversion protocol. Refine the ambulance protocol to include additional sub-acute presentations that could safely be treated at Newark Hospital as new information comes to light. Develop ambulatory care (rapid assessment for patients who are able to walk in) services at Newark Hospital in line with learning from King’s Mill Hospital developments. Stroke and heart attack protocols should remain as they currently are. Outcomes will be monitored to ensure that mortality and morbidity from these conditions continues to improve. Sub-acute medical admissions to Newark Hospital will continue until 7pm. GP out-of-hours services should be integrated with MIU (6-12pm, weekends, bank holidays). Clear plans should be in place by the end of December. Potential GP out-of-hours walk-in facilities will be explored at Newark Hospital, in line with PC24 at King’s Mill Hospital. This should be determined by the end of December. The Fernwood Evaluation Group should consider the feasibility of extending GP admissions to cover weekends as well. This will need further consultation with the GP 1 Sub-acute conditions are generally of moderate severity and duration. They generally develop more slowly than acute illness, often over a few days. They are also different from chronic conditions, which are long -term diseases that remain stable for periods of time. Sub-acute care may also include recovery following an acute illness. 3 out of hours provider. If no operational or safety issues emerge then this extended service should be operational by the beginning of 2014. Elective care The Keogh Review team asked NHS England to conduct an external assessment of surgical care at Newark Hospital. Recommendations have been received, although the full report has not yet been published. Sherwood Forest Hospitals and commissioners fully accept the NHS England recommendations, set out below: “The review team does not consider that the site in its current format and with its current staffing structure is suitable for the provision of inpatient surgery. The review team felt that the current out of hours cover was insufficient to allow the safe management of a surgical emergency and that the management of a medical complication was likely to fall below the standard expected from that available in a fully staffed general hospital. The review team considered that the current level of surgical support from King’s Mill Hospital was inadequate and that the current process of transferring sick patients from Newark to King’s Mill was unsafe. The surgical review team recommends that abdominal cavity surgery (general surgery and gynaecology) remains excluded from the range of surgery provided at Newark hospital. The review team considers that the Trust should urgently consider the issue of out of hours care for the remaining surgical inpatients and either improve the cover or relocate major joint surgery to King’s Mill Hospital. In the meantime, all major surgery should be undertaken on morning lists with onsite afternoon surgical and anaesthetic cover and daily post-operative ward rounds by a surgical specialist doctor2.” The local working group also developed a set of recommendations that are in keeping with the NHS England findings: Consider extending hours of diagnostic and outpatient facilities (after 5pm and Saturdays). Develop Newark Hospital and supporting community facilities into a high-quality local diagnostic assessment and outpatient unit, allowing the people of Newark & Sherwood to avoid travelling for these procedures. Deliver as much non-complex surgery and medical treatment (such as day case surgery) as possible on site. Procedures of either a certain level of complexity or degree of specialisation (i.e. very rare) would then be referred to a main centre. The trust and commissioning boards will consider the recommendations of the working group at their October meetings and will determine a direction of travel for elective services. Plans for elective surgery at Newark Hospital will be drawn up by the end of December, in light of the full NHS England report. 2 This has already been introduced for safety reasons. 4 Communications and engagement Promote Newark Hospital at local events (e.g. Southwell show) and through local groups (e.g. patient participation groups, trust members). The trust and CCG should jointly provide consistent information and messages to the public using a variety of methods (e.g. websites, facebook and twitter). Proactively release positive stories to reduce negative speculation. Use trusted sources to communicate (e.g. hospital staff, mail drops, village magazines, The Voice). Ensure staffs are well-informed and can act as ambassadors for the hospital. Hold regular open days. Ensure on-going and honest dialogue with local communities through a variety of methods and groups. Provide regular information to GPs so that they are aware of the services at Newark Hospital. Ensure information about Newark Hospital is available in GP surgeries. Maintain and publicise directory of services. Workforce, training and development Create a sustained publicity campaign to help change the perception of Newark Hospital. Develop a targeted and specific approach to the recruitment of staff at Newark Hospital. Improve the working environment at Newark Hospital. Introduce career pathway and succession planning development. Improve the accessibility of Trust specialist training courses and launch of Trust wide initiatives and development opportunities. Ensure that the current and future workforce is supported in their continuing professional development requirements. Transport Review hours of operation of Newark and Sherwood urgent care ambulance and consider whether capacity needs to be increased at peak times / overall operating hours need to change. The review should be completed by the end of December and commissioned for 2013/14. Monitor transfer rates out of Newark for acute care. Link with urgent care refinement of the ambulance diversion protocol. The pilot of community paramedic additional cover in rural areas should be supported and the impact of this scheme should be closely monitored. Review the impact of sobering up schemes elsewhere in the country. This should be completed by the end of December in order to inform commissioning decision for 2013/14. Ensure that ambulance response times are reported at CCG level. 5 Encourage good community first responder cover across the community. Undertake further analysis of voluntary driver schemes and Non-Emergency Patient Transport. This should be completed by the end of December 2013. Investigate whether out-of-hours doctor vehicles could support non-emergency transport in hours. This should be completed by the end of December 2013. Influence the bus company to extend the 28 bus route to Newark Hospital and King’s Mill sites or to develop a shuttle service. The viability of such a service would need to be taken into consideration. 6 1. Vision for Newark Hospital Newark Hospital will serve increased numbers of local people, building innovative and excellent services that can be provided safely within the existing infrastructure. Services will be developed to deal with the main health needs of local people and health outcomes will be improved. Confidence in the hospital will be restored – people will know what services are provided and there will be certainty about its future. Newark Hospital will be a centre of excellence for a broad range of diagnostic, rehabilitation and treatment services – including urgent and planned care. Most local people will be able to see their consultant locally and will be able to have rapid assessments and diagnosis through the Minor Injuries Unit or rapid access clinics (the same or next day). Increased numbers of straightforward surgical operations will be performed at the hospital. Newark Hospital will continue to provide inpatient beds and facilities. Newark Hospital will also be an intersection where hospital and community services meet. GPs will work alongside hospital doctors and nurses in the Minor Injuries Unit during evenings, holidays and weekends. The community teams (including nurses, GPs, mental health workers, voluntary sector and social workers) will have a base at Newark Hospital so that new relationships can flourish in the interests of local people – services will be more flexible and joined up around the needs to individuals and their carers. 7 2. A new phase for Newark Hospital 2.1 Hospitals have evolved to meet the perceived needs and expectations of the day Newark’s first hospital was founded by Bishop Alexander of Lincoln to purge him of the sin of castle building. It was a religious institution that reflected a particular era. The current site was a workhouse and infirmary. The old pavilion style male and female wings are still evident today, although they now serve a very different purpose and are part of a national health service. A maternity wing was added to the hospital through charitable donations in the 1930s and there was a birth a day in the early 1970s. However, maternity provision changed over the decades and numbers declined to less than one a week by 1985. By 1988, when the unit was changed into an outpatient department, only 30/600 Newark births took place at the hospital per year. Further changes have been made to the hospital in more recent years, following the Newark Healthcare Review in 2009. The 2009 review was initiated because it was predicted that the population would increase by 5,000-8,000 by 2026. It was also predicted that the number of people over 65 years of age would double in that timeframe. The fact that people live longer is testament to the successes of the NHS over the years. It also means that we have to develop better ways of caring for the rising number of people with diseases that become more common in old age. The review did not save money, but it did bring local services in line with national standards. There was a public consultation on the proposed changes from November 2009 – March 2010. A number of service modifications came out of the review – dementia care services in the community were increased when Friary Ward closed due to quality concerns. People with complex behavioural problems are now cared for in a specialist environment. Community services have been strengthened. Newark and Sherwood CCG residents are some of the first in the country to benefit from pioneering care at home. Teams of health workers, social workers and mental health workers have been created to provide better support for people with long-term conditions, so that they require fewer hospital visits and stays. The new Fernwood Community Unit at Newark Hospital is also a pioneering service for rehabilitation and recuperation. Local residents have some of the best sub-acute services for frail people in the country. That is in line with our higher than average numbers of elderly people. 8 2.2 The most controversial change from the Newark Review has been the reclassification of the Newark A&E into a Minor Injuries Unit (MIU) and Urgent Care Centre. When hospital doctors and GPs started working together to look at services, it became clear that there was a pressing safety issue within the Newark A&E. Although the hospital had appeared to provide a full A&E service for decades, the essential infrastructure to care for medically unstable patients was not in place. This included: Intensive care beds 24 hour anaesthetic cover (including life support) Access to emergency surgical facilities Enough patients for doctors to develop and maintain the right skills None of these were present at Newark Hospital. Analysis was undertaken to see whether Newark Hospital would be able to support an A&E service once the population growth had occurred. The results showed that this would still not be feasible, as the numbers of people attending with serious conditions would not be sufficient for doctors to maintain their skills. The change from A&E to MIU in Newark happened in April 2011. 2.3 There is now an even more pressing need to spend every penny on health and social care as wisely as possible. The public sector financial climate is extremely challenging. We anticipate that NHS funding will remain static in real terms, whilst demand for healthcare will continue to rise significantly. We currently spend around £20-25 million more than we receive for health and social care across Mid-Nottinghamshire each year (including Newark, Sherwood, Mansfield and Ashfield). If we carry on providing services as they currently stand, this gap is estimated to grow to £70 million within 5 years and £140 million within 10 years. The increasing gap is mainly due to the anticipated increase in demand for services through population growth and longer life expectancy. The funding available to local authorities for social care has been reduced in real terms. From 2014/15, around 3% of health and social care funding will be formally pooled in order to join up NHS and social services more. All health and social care spend will need to be considered in the round if services are to have maximum impact for local people. There are currently some unhelpful divides between health and social services and people tell us that they find it difficult to work out where to go to access certain services. 9 In view of this, an analysis of health and social care took place across MidNottinghamshire in the early part of 2013. A roadmap for future service quality and sustainability has been developed. This will form the basis of future public engagement and planning processes. The roadmap will be developed into detailed implementation plans over the coming months so that we are able to ensure sustainable, high quality services for our population. Core proposals provide a strategic framework for considerations concerning the future of Newark Hospital. The main components of the roadmap are shown below: Mid-Nottinghamshire health and social care roadmap for the next 5-20 years Long-term 3 conditions Urgent care – Elective care Women and children Review each specialty to ensure that safety and viability standards are met – use existing capacity more effectively Provide rapid medical assessments for children and pregnant women. Ensure that children with complex needs have joined up packages of care and more support in community settings 2.4 The hospital trust and commissioners have a shared commitment to sustaining Newark Hospital as a vibrant and viable healthcare facility. History tells us that hospitals have to change and adapt if they are to thrive. Changes within Newark itself are evident and the hospital now serves different population needs. We are now planning the next phase for the hospital. It will be required to care for a growing population with a diverse range of health needs. This will include young children and families, middle aged people and growing numbers of older people. 3 This stands for profiling risk, integrated care, self-management 10 2.5 There are two very significant external influences for Newark Hospital that have to be taken into account. The first of these is the development of modern medicine and patient safety standards. There have been significant medical advances over the last decade. Long-established traditions of very small hospitals offering care for serious life-threatening conditions are now seen as sub-standard because these hospitals cannot provide modern-day levels of expertise and infrastructure. It is imperative that local services can meet national safety and professional standards. Sherwood Forest Hospitals was one of 14 trusts that were part of the Keogh Review. This was because the hospital standardised mortality ratio (HSMR) was higher than expected. A number of recommendations were made in relation to patient safety and have been acted on. Future services at Newark Hospital must take these recommendations into account. A further NHS England review of elective surgery at the site is nearing completion. Recommendations have been received and the full report is due to be published in the near future. This vision will take the full findings of that review into account, once they have been published. A further independent review of factors influencing mortality is also due to be published imminently. That report will also influence future service development in and around Newark. The second important influence is the geographical location of the hospital and surrounding transport systems. Over £500,000 (above normal contract levels) is spent on additional ambulance services across Newark and Sherwood. However, i mprovement is still required to give people the best possible service in an emergency or urgent situation. The development of the new vision for the hospital takes both of these factors into account. It can be a fine balance between ensuring that people get the best care in main hospital centres to improve their outcomes, versus local concerns about travel times and access. As such, we aim to provide as many safe services as possible in Newark. We will primarily focus on services that meet the needs of large numbers of people rather than specialist services that only serve the few. 11 3. Listening to the general public – local views determined the scope of our work 3.1 Newark Hospital is much-loved by local people and hospital staff – changes are always controversial. The hospital trust and commissioners have engaged extensively with local communities over the last few years, although necessary changes in the interests of patient safety have not always been popular. A very active campaign group was established in 2009 and has continued to campaign on increased emergency treatment in Newark over the last few years. This has resulted in significant media coverage. It is clear that there are different views about the changes, although some views are more publically aired than others. Newark Hospital is a lovely facility for certain types of healthcare and should be promoted within that context. However, doctors and many members of the public believe that trying to use the facility for emergency treatment of unstable acutely unwell medical patients is unsafe and will not best serve local residents in the longer-term. Local people consistently tell us that heated debates and adverse media coverage concerning emergency care have resulted in a loss of confidence in the hospital and confusion about what can be provided there. Despite that, people who have been treated there generally have nothing but praise for the staff and the services provided. 3.2 The development of a future vision for the hospital aims to give people certainty about the future of the hospital. It will also provide better information about what can be delivered locally. Key concerns that have been expressed in recent years are: Newark needs more emergency care to prevent transfers out of the area and long journey times. Transport links to other areas are poor, particularly between Newark Hospital and King’s Mill Hospital. People don’t use the hospital because they don’t know the extent of what it can provide. The hospital is being run down and will close. 12 Mortality rates are comparatively high in Newark and have been made worse by the 2009 Newark Review. Lack of vision and plans for the hospital. Some steps have been taken to ameliorate these concerns. These include provision of a link bus between Newark Hospital and King’s Mill, additional ambulance services, hospital adverts in the Newark Advertiser and open public events, open days and an independent review of mortality. Representations were made to the Keogh Review team through listening events and other means. A commitment was made to define and publish a vision for the hospital that would form part of the trust’s submission of a plan to Monitor by the end of October 2013. A workshop was held in July 2013, in order to identify the areas of concern and agree a plan of work to define the future vision. Current provision at the hospital was described and data regarding activity levels were presented (Appendix 1). Issues that required resolution were also highlighted and themed (Appendix 2). Open drop-in sessions were also held during September, in order to give people additional opportunities to influence the vision for the hospital. The sessions were advertised locally and around 25 people attended. A number of themes emerged, which largely reflected previous feedback: The overwhelming theme that emerged was the need to ensure that Newark Hospital is a vibrant healthcare centre and provided high quality care that was close to home. People talked of their passion to see as many services as possible in their hospital. People want to see services are provided for people that need to come into the hospital from their own homes as well as coming back from other hospitals as quickly as possible. Key services included access to a full range of diagnostics alongside a good range of surgery. A number of people identified the need to ensure that the hospital was fully functional 24 hours a day to encourage this and that part of the perception as to why it is not as vibrant as it could be was a direct relationship to the fact that doctor cover was not available 24 hours a day in all specialities. People talk with pride about the excellent, friendly care that they received in a clean hospital. This was very important to people and they talked about the time staff have to care for them as a person and not a number. Many said that they didn’t get this in other NHS hospitals. People talked about the need for specialist care to be provided for the people of Newark. This did create a greater divide in opinion. Some people recognised the need to be treated in specialist centres in places like Nottingham, Mansfield and Lincoln – but 13 wanted to have a quick transfer back to Newark once their acute illness was over. Other people were passionate around ensuring that Newark Hospital needed a fully functioning Accident and Emergency Department seeing conditions like stroke and myocardial infarction (heart attacks). The need for Newark Hospital to develop an area of speciality and a centre of excellence that people would travel from beyond the natural catchment area was viewed as a way of building the attractiveness of the hospital to patients and staff (e.g. Newark Hospital being a centre for Orthopaedics). Access to care was identified in a number of ways including the difficult journey and travel times to get to other hospitals for both patients and visitors. People saw that this was difficult when combined with an ambulance service that was not delivering the best service possible for the people of Newark. Information about what Newark Hospital provides was seen as a reason why people did not access Newark Hospital effectively. There was a desire to see their family doctor as well as themselves better informed about the services so they can choose to have their care at Newark Hospital. There was a sense that the referral process into hospital care was stacked against Newark Hospital as a first choice. The need to get staff with the right skills and knowledge was seen as important. There was a sense of ‘chicken and egg’ in getting staff – people talked about the need to have the vision of services and deliver a fuller range of services to be able to get great staff and that was a major reason why people wouldn’t see Newark as a dynamic place to work. There was also a feeling that some staff didn’t want to work at Newark and the need to also ensure that the doctors that go to Newark need to be passionate about the place. A sense that the plans were not ambitious enough came through and are we thinking broadly and with enough innovation. One person talked of the need to look at areas outside of England that have rural challenges and how they deliver healthcare – and whether we are relying on methods of healthcare delivery that were better designed for urban areas. Other specific areas of insight included; Newark citizens would be happy to pay a separate tax to keep a fully functioning hospital (hypothecated taxation), that the hospital at King’s Mill was draining resources away from the hospital, the NHS needed to be more efficient and staff in uniform should not wear it in while shopping in Newark. The similar themes arising from the July workshop (Appendix 2) were used to develop the work plan. A working group was established for each theme, namely: 14 Urgent care Elective care Transport Communications and engagement Training and development Group membership comprised hospital managerial staff and clinicians, commissioners, GPs, patient representatives, governors, EMAS and councillors. This diversity of group membership enabled a wide range of views to be expressed and explored. The outputs from the groups followed robust debate concerning very sensitive and long-standing issues. Majority views are shown in the recommendations, although some group members were not entirely in agreement with the conclusions reached by the groups as a whole. The working groups met on two occasions, initially to review the workshop outputs and to commission further analysis where required. The second meetings involved a review of the data and information that had been obtained, as well as the formulation of recommendations. The discussions and recommendations from each of the working groups are presented in the following sections 4. 4 Data and information available to the working groups are presented in the appendices. Notes and action points from the working group meetings are available on request. 15 4. Urgent care This working group reviewed urgent care services that are provi ded at Newark Hospital, including the Minor Injuries Unity (MIU), GP out-of-hours care and sub-acute medicine.5 The MIU is open 24/7. Sub-acute medical admissions are permitted until 7pm. Most admissions are via GPs. There has been a 2% increase in Newark residents attending King’s Mill A&E since 2010/11 and this is in line with national increases. Very few people attend Newark MIU between 12pm and 6am. MIU attendances have seen a slight downward trend, although there are seasonal variations. Approximately 75% of people who attend MIU are treated there and do not require further care. The issues highlighted from the July workshop included: Thresholds for urgent / sub-acute care at Newark Hospital Admission criteria / hours of admission GP / out of hours (OOH) services and single front door Fernwood Unit – step up / down facilities Data regarding these services were reviewed (included as Appendix 3). Following discussion, a further area for consideration was added: Time taken for heart attack and stroke patients to reach main centres for life-saving treatments (Primary Percutaneous Coronary Intervention – PPCI – for heart attacks and guided thrombolysis for strokes caused by blood clots) Each area was discussed in detail and further analysis of urgent care acti vity was commissioned. The additional data are included as Appendix 4. The current ambulance diversion protocol for Newark Hospital is also included as Appendix 5 for ease of reference. Key discussion points, rationales and recommendations are shown in the table below: 5 Sub-acute conditions are generally of moderate severity and duration. They generally develop more slowly than acute illness, often over a few days. They are also different from chronic conditions, which are long -term diseases that remain stable for periods of time. 16 URGENT CARE Thresholds for urgent / subacute care Discussion points / rationale Recommendations New admission thresholds were introduced in April 2011. These are considered successful in providing safe care at Newark Hospital. There are now few transfers of unstable patients from the medical wards as the case mix is more appropriate for the site. MIU self-presenters still need to be transferred at times. The protocols in place are considered safe. There is an exclusion protocol in use that results in patients with an increased risk being taken by ambulance to a main centre. The shortage of consultants was discussed, which is not driven by an uncompetitive reward, rather the national and international shortage of specialists. The hospital has experienced difficulties in recruiting medical staff – the site does not have Deanery approval for training. It has not been possible to fill vacancies at times. Sustainability needs to be considered as part of any future clinical / staffing models. An assessment area for undifferentiated (undiagnosed) acutely unwell patients within the MIU is not in keeping with the ‘right place, first time’ principle. There would be significant patient safety concerns, since valuable time would be wasted prior to transfer to main centres. Presentations that may seem relatively minor may belie serious illness or injury. 6 Newark Hospital should continue to provide sub-acute care6, based on the existing ambulance diversion protocol. Refine the ambulance protocol to include additional sub-acute presentations that could safely be treated at Newark Hospital as new information comes to light. Develop ambulatory care (rapid assessment for patients who are able to walk in) services at Newark Hospital in line with learning from King’s Mill Hospital developments. Sub-acute conditions are generally of moderate severity and duration. They generally develop more slowly than acute illness, often over a few days . They are also different from chronic conditions, which are long-term diseases that remain stable for periods of time. Sub-acute care may also include recovery following an acute illness. 17 URGENT CARE Time taken for heart attack and stroke patients to reach main centres Admission criteria / hours of admission Discussion points / rationale Recommendations Current ambulance data show that the worst postcode average red 1 Stroke and heart attack protocols call to response time is 13.5 minutes (5.5 minutes longer than the should remain as they currently are. target time of 8 minutes). Outcomes will be monitored to ensure that mortality and morbidity The worst postcode call to conveyance destination average time is from these conditions continues to around 90 minutes. This leaves 30 minutes for PPCI to be undertaken, improve. so is within current NICE guidelines which state that the procedure should be performed within 2 hours. Thrombolysis treatment for strokes caused by blood clots should be undertaken within 4.5 hours of presentation. Call to conveyance times are well within this margin. There would not be enough cases per year to sustain a PPCI / stroke thrombolysis service at Newark Hospital, as sites should serve a population of 400,000 – 500,000. Current sites are King’s Mill, Lincoln and Queen’s Medical Centre. There are low numbers of cases overnight Sub-acute medical admissions to Newark Hospital will continue until There would need to be an additional five doctors recruited to deliver 7pm. a 24/7 admission service at Newark. Even if these were to be recruited, they would only serve a low number of cases, calling into question the quality and safety of the service. ‘Twilight’ times of operation were examined, to determine whether admission times could be extended until midnight. An audit of cases that were transferred from Newark to King’s Mill who would be suitable for a Newark Hospital admission showed that numbers of additional evening admissions would be very low (2-4 per month). It would not be feasible to increase staff numbers to the required levels for this number of admissions. Doctors cannot cross-cover for medical and surgical emergencies, as they require different types of specialty training. 18 URGENT CARE GP / out of hours (OOH) services and single front door Fernwood Unit – step up / down facilities Discussion points / rationale GPs and MIU staff could work more closely together for the benefit of local patients – there are transferable skills and care could be provided in a more timely way if teams worked together. GPs working in MIU would not cover ward areas, as a different skill set is required. There is a monthly Fernwood Evaluation Group already in place. This group will oversee developments in the step up / down services. 19 Recommendations GP out-of-hours services should be integrated with MIU (6-12pm, weekends, bank holidays). Clear plans should be in place by the end of December. Potential GP out-of-hours walk-in facilities will be explored at Newark Hospital, in line with PC24 at King’s Mill Hospital. This should be determined by the end of December. The Fernwood Evaluation Group should consider the feasibility of extending GP admissions to cover weekends as well. This will need further consultation with the GP out of hours provider. If no operational or safety issues emerge then this extended service should be operational by the beginning of 2014. 5. Elective care This working group reviewed the provision of elective (planned) services. This includes outpatients, diagnostics and surgical procedures (inpatient and day case). Following the 2009 Newark Review, outpatient activity has increased. Existing capacity is now fully utilised. There was a view that GPs and members of the public are not always fully aware of everything that is on offer at the hospital. A number of new services are planned. There is spare capacity in the minor operations theatre on a Wednesday. Surgical activity data were reviewed (Appendix 6). There are two theatres at Newark Hospital and one minor operations theatre. There is also a surgical ward with 21 beds. Surgical medical cover is 9am-5pm on weekdays. During evenings and weekends, the MIU doctor covers the surgical and medical wards. Although the MIU doctor is a senior doctor with experience of resuscitation, they may not have specific surgi cal training. This is different to main hospitals, where doctors cover medical and surgical wards separately around the clock and have specific medical / surgical training. These arrangements were thought to be adequate when the 2009 Newark Review took place, but were called into question by the 2013 Keogh Review. Medical technology (and the infrastructure required to achieve optimum outcomes for patients) is continually evolving. The Keogh Review team had some concerns about the Newark Hospital arrangements and asked NHS England to conduct an external assessment. Recommendations have been received, although the full report has not yet been published. Sherwood Forest Hospitals and commissioners fully accept the NHS England recommendations, set out below: “The review team does not consider that the site in its current format and with its current staffing structure is suitable for the provision of inpatient surgery. The review team felt that the current out of hours cover was insufficient to allow the safe management of a surgical emergency and that the management of a medical complication was likely to fall below the standard expected from that available in a fully staffed general hospital. The review team considered that the current level of surgical support from King’s Mill Hospital was inadequate and that the current process of transferring sick patients from Newark to King’s Mill was unsafe. The surgical review team recommends that abdominal cavity surgery ( general surgery and gynaecology) remains excluded from the range of surgery provided at Newark hospital. The review team considers that the Trust should urgently consider the issue of out of hours care for the remaining surgical inpatients and either improve the cover or relocate major joint surgery to King’s Mill Hospital. In the meantime, all major surgery should be undertaken on morning lists with onsite afternoon surgical and anaesthetic cover and daily post-operative ward rounds by a surgical specialist doctor7.” 7 This has already been introduced for safety reasons. 20 The local working group developed a set of options for consideration. They then formulated recommendations that are in keeping with the NHS England findings. The group developed and considered three options, as shown below: Option 1 Develop Newark Hospital and supporting community facilities into a high-quality local diagnostic assessment and outpatient unit, allowing the people of Newark & Sherwood to avoid travelling for these procedures. Only then have to travel for operations and other specialist treatment. Option 2 Develop a mixed model at Newark Hospital and supporting community facilities to provide a broad range, but not all, of diagnostics, outpatient appointments, inpatients and surgical procedures. This would enable a high-quality generalist facility to the local population, accepting that some diagnostics and outpatients will have to be provided for elsewhere. 21 Option 3 Look to develop Newark into a specialist centre for particular specialisms, such as completing all shoulder operations for SFFT. Expand the activity in these areas over time whilst therefore seeing a decrease in the other treatments provided. This would ensure that Newark has a strong Consultant presence as well as giving it specific areas it becomes known for. 22 Each of the options was reviewed before making a recommendation. The rationale is shown in the table below: ELECTIVE CARE Discussion points / rationale Recommendations Option 1 This would allow high numbers of people to be seen Consider extending hours of diagnostic and Diagnostic and outpatient locally. outpatient facilities (after 5pm and services only Saturdays). Further outpatient services could be developed (e.g. chemotherapy). Equipment could be better utilised. Option 2 This would enable a high-quality generalist facility, This is the preferred option8. Mixed model, including closely linked to population health needs. Develop Newark Hospital and supporting diagnostics, outpatient Some low-volume diagnostics would need to be community facilities into a high-quality local and surgical procedures provided elsewhere. diagnostic assessment and outpatient unit, allowing the people of Newark & Sherwood Surgical case mix (including day case / inpatient) will to avoid travelling for these procedures. need to be reviewed in light of NHS England review of elective surgery at Newark Hospital. Deliver as much non-complex surgery and medical treatment (such as day case surgery) Full surgical rota cover would be required at Newark as possible on site. Procedures of either a Hospital if inpatient surgery was to be retained in the certain level of complexity or degree of medium-long term. The low volumes of work would not specialisation (i.e. very rare) would then be sustain a full surgical rota. referred out of area. Option 3 This option may benefit clinical staff, who could Specialist centre in some increase their skill level, but it would not serve a wide areas range of local population needs. A few complex services could be provided, but with less breadth. Again, this would not maximise use for the local population across a broad range of clinical conditions. 8 To be reviewed when the NHS England report is received. 23 Following discussion, the group proposed a preferred model for elective care at Newark Hospital, as shown below: This model proposes that Newark Hospital provides a wide range of outpatient services, as well as high volume diagnostic and surgical procedures. This would minimise the need for local people to travel for straightforward consultations or procedures. The trust and commissioning boards will consider the recommendations of the working group at their October meetings and will determine a direction of travel for elective services. Plans for elective surgery at Newark Hospital will be drawn up by the end of December, in light of the full NHS England report. 24 6. Communications and engagement A working group was established to develop ideas about how we engage and communicate with the general public in the future. Key aims are to provide clarity about what the hospital can offer, as well as promoting the reputation of Newark Hospital. A further important aim is to develop better mechanisms for an on-going and honest dialogue with members of the community, so that people can increasingly influence changes in how care is provided. Two facilitated workshops were held. Invitees included members of the public, staff, voluntary organisations, governors, councillors and other stakeholders. A number of questions were posed: • How are you currently made aware of services at Newark Hospital? • Where do you find out most information about Newark Hospital? • Who do you trust when they tell you information about Newark Hospital? • How and when should patients, carers and voluntary groups be involved in service planning and design? • What information does your GP or GP practice give you about the type and range of services at Newark Hospital? • What are the barriers to effectively communicating with you about Newark Hospital? • How can we help to reduce those communication barriers? • How can patients be better educated about the appropriate use of the Minor Injuries Unit at Newark Hospital? • What do you feel is the best way of communicating with you? A number of themes emerged and these are shown in the table below: 25 COMMUNICATIONS AND ENGAGEMENT How and where do you find out about services at Newark? Who do you trust? How and when to involve service users? Discussion points / rationale Recommendations Current awareness mainly from: Trust communications, such as website, Best magazine, emails to members Newark Hospital, such as word of mouth, staff and visitors/patients Media GPs and GP surgeries CCG communications, including website Staff meetings and staff members informing family Most trusted sources: NHS staff, including hospital, GP and EMAS Hospital managers, hospital Board members, governors Trust communications Media Least trusted sources: Everyone Media Involvement in service planning and design, should be: As early as possible Involved in the whole process, at every stage Before any changes take place Involving staff as well as patients and carers Using variety of methods, including: Questionnaires, surveys Meetings, focus groups of service users and stakeholders 26 Promote Newark Hospital at local events (e.g. Southwell show) and through local groups (e.g. patient participation groups, trust members). The trust and CCG should jointly provide consistent information and messages to the public using a variety of methods (e.g. websites, facebook and twitter). Proactively release positive stories to reduce negative speculation. Use trusted sources to communicate (e.g. hospital staff, mail drops, village magazines, The Voice). Hold regular open days. Ensure staffs are well-informed and can act as ambassadors for the hospital. Ensure on-going and honest dialogue with local communities through a variety of methods and groups. Ensure information about Newark Hospital is available in GP surgeries. COMMUNICATIONS AND ENGAGEMENT Information given by GPs Barriers to effective communication Discussion points / rationale Recommendations Information from GPs: Overwhelming response that very little information received from GPs Respondents felt GPs need to: Be better informed about services Be more pro-active about referring patients to Newark Hospital Promote Newark Hospital more Barriers: Media coverage lacks balance, focuses on negative rather than positive Inadequate communications re appointments, sent out late Language and jargon used by the NHS Different interpretations of same information Too much miscommunication in the past Lack of communication between different NHS services, e.g. primary and secondary care Lack of direct mail, door drops. 27 Provide regular information to GPs so that they are aware of the services at Newark Hospital. Maintain and publicise directory of services. 7. Workforce, training and development A work stream was established to consider the workforce, training and development needs of the staff delivering services in Newark and at Newark Hospital The issues highlighted from the July workshop included: Recruitment and retention of staff Location and access for training Content of training The work stream considered the following questions to enable development of recommendations to address the issues highlighted How can we recruit new staff to work at Newark Hospital and what are the barriers to achieving this? What can we do to retain staff and ‘grow our own’? How can we improve training opportunities for staff at Newark Hospital to equip them to deliver high quality patient care? 28 WORKFORCE, TRAINING & DEVELOPMENT Barriers to recruitment of new staff Retention of staff Discussion points / rationale Recommendations Concerns around public perception about the future of Newark Hospital. Difficulties in recruiting medical staff. Difficulties in recruiting nursing and AHP staff. There is a need for the following; o To develop simple and clear messages of re-assurance regarding the current and future position of Newark Hospital to both staff and the local population. o To celebrate the success stories of Newark Hospital. o To develop a unique selling point for Newark Hospital that can be used to market services and support recruitment campaigns. Development of extended roles. The need for an improved working environment. The need for more improved career pathways and talent management. Development of staff in succession planning: o To identify ways to sell Newark Hospital as an attractive place to work. o To explore the development of a recruitment package to attract medical staff to work at Newark Hospital to include lifestyle change, work life balance and study leave opportunities. o To explore the development of creating extended roles between hospitals and explore the possibility for rotating medical, nursing and AHP staff between Newark Hospital and Kings Mill Hospital. To train managers effectively in sign posting staff in their career development in order to support succession planning and talent management opportunities. o To ensure that succession planning requirements are captured within the Trust’s Workforce Plan. o To develop work shadowing opportunities. 29 Create a sustained publicity campaign to help change the perception of Newark Hospital. Develop a targeted and specific approach to the recruitment of staff at Newark Hospital. Improve the working environment at Newark Hospital. Introduce career pathway and succession planning development. WORKFORCE, TRAINING AND DEVELOPMENT Improved training Discussion points / rationale Recommendations Development of specialist training courses, held in the Newark area or delivered through greater use of technology (e.g. video conferencing). Greater access to training. Ensure the launch of new Trust wide clinical initiatives are held at Newark Hospital o To review the current provision of specialist clinical training courses to ensure that Newark Hospital can access this training and explore the use of video conferencing technology where appropriate. o To ensure that all ward leaders development days are video linked into Newark Hospital to allow relevant staff to participate in this activity. o To ensure staffs are released to attend training sessions and explore different delivery of training provision where appropriate. o To improve engagement from local universities and to develop a better understanding of the current and future workforce and education needs of Newark Hospital. 30 Improve the accessibility of Trust specialist training courses and launch of Trust wide initiatives and development opportunities. Ensure that the current and future workforce is supported in their continuing professional development requirements. Develop more effective workforce planning approaches to reflect the needs of Newark Hospital. 8. Transport This working group was established in light of public concerns. There are clear interdependencies between transport and health services, since people need to be able to access care and need timely transfers in an emergency situation. The aim of this working group was to review current NHS commissioned emergency and non-emergency transport that is linked to Newark Hospital services. Outputs will form the basis of NHS transport commissioning intentions for the CCG. Further analysis will be undertaken before commissioning decisions are finalised. Data regarding current ambulance services was reviewed. This is included as Appendix 7. Ambulance response and conveyance times were discussed in detail. Newark has additional ambulance capacity over and above normal EMAS contract levels and this appears to have some benefit in terms of performance targets. Average responses in Newark and Sherwood are similar to other Nottinghamshire suburban areas and better than other rural Nottinghamshire areas. However, ambulance performance still needs to be further improved. Response times have not traditionally been reported at CCG level, but commissioners are in discussion with EMAS to secure this level of reporting for the future. An urgent care ambulance has been commissioned for Newark and Sherwood to help improve response time locally. An emergency care practitioner service is also in place. Non-emergency patient transport services (NEPTS) is provided by ARRIVA. This service takes patients for treatments and out-patient appointments. Voluntary car schemes are also in place. Issues that were raised for the group to discuss were as follows: Emergency ambulance response times Non-emergency transport Public transport An overview of the discussions and recommendations is shown in the table below: 31 TRANSPORT Emergency ambulance transport Nonemergency transport Public transport Discussion points / rationale Recommendations Adequate ambulance resources should be available in Newark to support improved response times – this may be achieved through better use of existing resources. The urgent care ambulance transports patients between sites (e.g. to help with repatriation). EMAS is introducing a ring-fenced community paramedic (CP) model in rural areas. After attending a call out, the paramedic returns to their rural base without being called out of the area. A CP will be based in Retford, Ollerton and Newark from 23.9.13. It may be possible to have a local sobering up scheme for Newark. The community first responder scheme helps to support ambulance response times. Differences in performance between voluntary driver schemes and NEPTS are unclear. Further work is required to fully understand how all of the schemes compare. It may be possible to better utilise CNCS out-ofhours vehicles. A vehicle could potentially be based at Newark MIU. It would be beneficial if the 28 bus route could be extended to Newark Hospital and King’s Mill sites. 32 Review hours of operation of Newark and Sherwood urgent care ambulance and consider whether capacity needs to be increased at peak times / overall operating hours need to change. The review should be completed by the end of December and commissioned for 2013/14. Monitor transfer rates out of Newark for acute care. Link with urgent care refinement of the ambulance diversion protocol. The pilot of community paramedic additional cover in rural areas should be supported and the impact of this scheme should be closely monitored. Review the impact of sobering up schemes elsewhere in the country. This should be completed by the end of December in order to inform commissioning decision for 2013/14. Ensure that ambulance response times are reported at CCG level. Encourage good community first responder cover across the community. Undertake further analysis of voluntary driver schemes and Non-Emergency Patient Transport. This should be completed by the end of December 2013. Investigate whether out-of-hours doctor vehicles could support non-emergency transport in hours. This should be completed by the end of December 2013. Influence the bus company to extend the 28 bus route to Newark Hospital and King’s Mill sites or to develop a shuttle service. The viability of such a service would need to be taken into consideration. APPENDICES Incorporating data and information used to formulate recommendations for Newark Hospital 33 Appendix 1 Trust and CCG presentations at the workshop 34 35 36 37 38 39 40 41 42 43 44 45 46 47 Appendix 2 Workshop Outputs – July 2013 48 49 50 51 52 Appendix 3 Urgent care data 53 54 55 Appendix 4 Additional analysis to support urgent care recommendations 56 57 58 59 60 61 62 63 64 Appendix 5 Newark Hospital Ambulance Protocol – Version 5 Newark Hospital Admissions Protocol for Ambulance Staff March 2011 The following patients will not be seen in Newark Minor Injuries Unit and Urgent Care Centre Where further clarity is required the department should be contacted via the RED phone. The evidence strongly supports that taking patients to a small unit for stabilisation results in worse patient outcomes so rapid transfer direct from scene to a major A&E with all the necessary facilities is the best patient management. ABC - Patients with any signs of compromised airway - History of respiratory arrest or cardiac arrest - Patients with severe breathing difficulties, Rate <10 or > 25 (known asthmatic with increased respiratory rate – phone to discuss) - Oxygen saturation < 92% on air - Patients who are shocked from any cause, e.g. massive bleed including GI, Systolic BP <100 Capillary Refill time > 2 seconds. Trauma - Any patient following major trauma - Glasgow Coma Score (GCS below 13) - Abdominal and Thoracic Injury (potentially serious) - Any patient with long bone fractures (discuss uncomplicated / closed fractures) - Patients who are non-weight bearing following a fall / with obvious deformity/ hip fracture - Suspected cervical spine injury - Serious scalds and burns (>5%, circumferential, burns to genitalia, face, neck, eyes and ears) Medical and Surgical Patients - Above ABC - Impaired level of consciousness patients (GCS below 13) - Any patient who may require ventilatory support or ICU care - Patients requiring surgical assessment, including those with acute abdomen - FAST Positive patients/Suspected Strokes - Chest Pain - Heart Attack - Significant upper GI bleed Gynaecological and Obstetric Patients - Any Gynaecological or Obstetric Problem (unless very minor problem suspected – ring and discuss) A B C (adjusted for age) Paediatrics - Children who may require admission e.g. o Breathing difficulties o Diarrhoea / Vomiting (with dehydration) o High temperature / Fit o Rash o Any concerns – NAI (where practicable, suspicions may be raised but the crew may not be able to discuss with parents / feel able to explain the need to take to KMH) o Long Bone fractures / Deformities o Facial lacerations N.B. Children with minor injuries will now be seen if arriving by ambulance with; - Minor bumps and bruises - Minor Lacerations (not facial) - Well children with worried parents for reassurance Please Ring 01636 685703 to clarify any of the ab ove criteria if you are unsure 65 Appendix 6 – Elective procedures at Newark Hospital July 2012 - June 2013 In Patient Activity By Primary Procedure Hospital Calculated Treatment Class Primary Procedure Recorded on PAS AMPUTATION OF PHALANX OF TOE ANT.& POST.COLPORRHAPHY NEC(REPAIR OF PROLAPSE OF VAGINA) ANTERIOR COLPORRHAPHY NEC (REPAIR OF PROLAPSE OF VAGINA) ANTERIOR COLPORRHAPHY WITH MESH REINFORCEMENT ASPIRATION OF JOINT ASPIRATION OF PLEURAL CAVITY AVULSION OF NAIL CARPAL TUNNEL RELEASE (PERIPHERAL NERVE AT WRIST) CIRCUMCISION (OPERATIONS ON PREPUCE) COMBINED OPERATIONS ON PRIMARY LONG SAPHENOUS VEIN CONVERS TO TOTAL PROSTHETIC REPLACE/KNEE JOINT USING CEMENT CUBITAL TUNNEL RELEASE (PERIPHERAL NERVE AT OTHER SITE) DEBRIDEMENT OF SKIN NEC DIAG. ENDOSCOPIC EXAM./BLADDER AND BIOPSY/LESION/BLADDER NEC DIAG/ENDOSCOPIC EXAM/UTERUS & BIOPSY OF LESION OF UTERUS DIAGNOST.ENDOSCOP.EXAM./LOW ER BOWEL & BIOPSY/LESION/L.BOWEL DIAGNOST.FIBREOPT.ENDOSCOP.EXAM./COLO N & BIOPSY/LESION/COLON DRAINAGE OF ASCITES NEC ENDOSCOPIC BILATERAL CLIPPING OF FALLOPIAN TUBES ENDOSCOPIC CAUTERISATION OF LESION OF BLADDER ENDOSCOPIC CHONDROPLASTY NEC ENDOSCOPIC DESTRUCTION OF LESION OF PERITONEUM ENDOSCOPIC DIVISION OF ADHESIONS OF PERITONEUM ENDOSCOPIC EXTIRPATION OF LESION OF OVARY NEC ENDOSCOPIC LITHOLAPAXY (THERAPEUTIC OPS ON BLADDER) Inpatient Monday Day Of Week Procedure Performed Tuesday Wednesday Thursday Friday 2 9 11 2 Saturday Sunday 8 2 1 1 1 1 1 3 2 1 1 1 6 1 1 1 1 2 1 1 1 3 1 1 1 1 1 1 2 2 1 1 66 1 Grand Total 2 9 19 2 2 1 2 2 3 2 1 1 1 6 2 2 4 4 1 4 1 2 2 2 1 ENDOSCOPIC RESECTION OF SEMILUNAR CARTILAGE NEC EXCISION OF LESION OF OVARY EXCISION OF POLYP OF ANUS EXCISION OF SKIN TAG OF ANUS FIBREOPT.ENDOSCOP.EXAM/UPPER GAS TRACT&LESION/UPPER GAS TRAC FIBREOPTIC ENDOSCOPIC PERCUTANEOUS INSERTION OF GASTROSTOMY FIBREOPTIC ENDOSCOPIC SNARE RESECTION OF LESION OF COLON FUSION OF FIRST METATARSOPHALANGEAL JOINT NEC FUSION OF INTERPHALANGEAL JOINT OF TOE NEC HAEMORRHOIDECTOMY INJECTION OF THERAPEUTIC SUBSTANCE INTO JOINT INSERTION OF PROSTHETIC REPLACEMENT FOR LENS NEC INTERNAL URETHROTOMY (OPERATIONS ON URETHRA) INTRODUCTION OF TENSION-FREE VAGINAL TAPE INTRODUCTION OF TRANSOBTURATOR TAPE LARGE LOOP EXCISION OF TRANSFORMATION ZONE LAYING OPEN OF LOW ANAL FISTULA LIMITED RELEASE OF CONTRACTURE OF CAPSULE OF JOINT MANIPULATION OF PROSTHETIC JOINT NEC MANUAL EVACUATION OF IMPACTED FAECES FROM RECTUM OPEN MYOMECTOMY OPTICAL URETHROTOMY (THERAPEUTIC ENDOSCOPIC OPS.ON URETHRA) OSTEOTOMY OF BONE OF FOOT AND FIXATION HFQ OSTEOTOMY OF HEAD OF METATARSAL BONE (FOOT) OTH SPEC THERAPEUTIC ENDOSCOPIC OPS ON SEMILUNAR CARTILAGE OTHER SPECIFIED ABDOMINAL OPERATIONS FOR PROLAPSE OF RECTUM OTHER SPECIFIED OPERATIONS ON TENDON PERCUTAN. TRANSLUMINAL PERIPHERAL INSERTION/CENTRAL CATHETER PHACOEMULSIFICATION OF LENS POSTERIOR COLPORRHAPHY NEC (REPAIR OF PROLAPSE OF VAGINA) POSTERIOR COLPORRHAPHY WITH MESH REINFORCEMENT PRIM.HYBRID PROSTH.REPLAC. HIP JOINT/CEMENTED FEMORAL COMPO. 5 1 1 2 1 2 1 3 1 1 3 1 1 1 2 1 1 2 1 1 2 1 15 1 9 2 1 2 1 1 1 1 1 2 1 1 1 3 1 1 1 9 1 2 5 67 5 1 1 4 5 1 2 5 2 1 2 26 1 1 2 1 2 1 3 1 1 1 4 1 1 3 1 1 1 11 1 5 PRIM.HYBRID PROSTH.REPLAC.HIP JOINT/CEMENT.ACETAB. COMPONENT PRIMARY ARTHRODESIS AND INTERNAL FIXATION OF JOINT NEC PRIMARY EXCIS ARTHROPLASTY FIRST METATARSOPHALANGEAL JOINT PRIMARY EXCISION ARTHROPLASTY OF JOINT NEC PRIMARY REPAIR/FEMORAL HERNIA USE INSERT/PROSTHET. MATERIAL PRIMARY REPAIR/INGUINAL HERNIA USE INSERT/PROSTHETIC MAT. PRIMARY RESURFACING ARTHROPLASTY OF JOINT PRIMARY TOTAL PROSTHETIC REPLACE/HIP JOINT NOT USING CEMENT PRIMARY TOTAL PROSTHETIC REPLACE/HIP JOINT USING CEMENT PRIMARY TOTAL PROSTHETIC REPLACE/KNEE JOINT USING CEMENT RADIOFREQUENCY ABLATION OF ENDOMETRIUM RECONSTRUCTION OF INTRAARTICULAR LIGAMENT NEC REMOVAL OF INTERNAL FIXATION FROM BONE NEC REMOVAL OF SUPPORTING PESSARY FROM VAGINA REPAIR OF CAPSULE AND ANT LABRUM FOR STAB OF GLENHUM JOINT REPAIR OF ENTEROCELE NEC(REPAIR OF PROLAPSE OF VAGINA) REPAIR OF VENTRAL HERNIA USING INSERT OF PROSTHETIC MATERIAL REPAIR RECURRENT VENTRAL HERNIA USING INSERT PROST MATERIAL REPAIR/UMBILICAL HERNIA USING INSERT OF PROSTHETIC MATERIAL REVISION OF ARTHRODESIS AND INTERNAL FIXATION NEC ROTATION DIAPHYSEAL OSTEOTOMY AND INTERNAL FIXATION HFQ RUBBER BAND LIGATION OF HAEMORRHOID (DESTRUCTION) SACROSPINOUS FIXATION OF VAGINA SIMPLE EXCISION OF BUNION NEC SUBACROMIAL DECOMPRESSION SUBTOTAL ABDOMINAL HYSTERECTOMY (OF UTERUS) TOTAL ABDOMINAL HYSTERECTOMY NEC (OF UTERUS) TOTAL CHOLECYSTECTOMY NEC TOTAL EXCISION OF BURSA TOTAL EXCISION OF NAIL TOTAL SYNOVECTOMY (EXCISION OF SYNOVIAL MEMBRANE OF JOINT) TRANSECTION OF PERIPHERAL NERVE 1 1 1 1 2 2 3 3 6 25 38 3 3 2 7 17 8 1 11 3 2 1 1 1 1 1 1 1 1 1 2 1 3 1 4 1 1 3 1 1 2 3 3 8 6 2 17 9 2 1 1 1 68 1 1 1 1 1 24 6 8 34 61 2 1 3 1 1 1 1 1 2 1 8 2 3 4 3 3 14 28 2 1 1 1 UNILATERAL OOPHORECTOMY NEC (OF ADNEXA OF UTERUS) UNILATERAL SALPINGOOPHORECTOMY NEC(OF ADNEXA OF UTERUS) UNSPEC.DIAGNOST.ENDOSCOP.EXAM/LOWER BOWEL USE FIB.SIG-SCOPE UNSPECIFIED AMPUTATION OF TOE UNSPECIFIED BIOPSY OF CERVIX UTERI UNSPECIFIED DIAGNOSTIC ENDOSCOPIC EXAM/UPPER GASTRO.TRACT UNSPECIFIED DIAGNOSTIC ENDOSCOPIC EXAMINATION OF BLADDER UNSPECIFIED DIAGNOSTIC ENDOSCOPIC EXAMINATION OF COLON UNSPECIFIED PRIMARY REPAIR OF INGUINAL HERNIA UNSPECIFIED REHABILITATION FOR MUSCULOSKELETAL DISORDERS UNSPECIFIED TOTAL PROSTHETIC REPLACE/HIP JOINT USING CEMENT US VAGINAL EXCISION OF UTERUS Grand Total 1 2 1 1 2 1 1 2 3 2 2 1 1 1 1 1 1 1 105 69 119 95 38 1 59 3 5 1 2 4 1 1 5 5 3 1 1 1 1 424 Procedures Performed at Newark Hospital By Primary Procedure In Patients (Patients with Length of stay >= 1 day) January - June 2013 Data Specialty GENERAL SURGERY Primary Procedure H368-OTHER SPECIFIED ABDOMINAL OPERATIONS FOR PROLAPSE OF RECTUM H482-EXCISION OF SKIN TAG OF ANUS H511-HAEMORRHOIDECTOMY H551-LAYING OPEN OF LOW ANAL FISTULA T202-PRIMARY REPAIR/INGUINAL HERNIA USE INSERT/PROSTHETIC MAT. T242-REPAIR/UMBILICAL HERNIA USING INSERT OF PROSTHETIC MATERIAL GENERAL SURGERY Total GYNAECOLOGY GYNAECOLOGY Total OPHTHALMOLOGY OPHTHALMOLOGY Total PODIATRIC SURGERY P231-ANT.& POST.COLPORRHAPHY NEC(REPAIR OF PROLAPSE OF VAGINA) P232-ANTERIOR COLPORRHAPHY NEC (REPAIR OF PROLAPSE OF VAGINA) P233-POSTERIOR COLPORRHAPHY NEC (REPAIR OF PROLAPSE OF VAGINA) P247-SACROSPINOUS FIXATION OF VAGINA Q074-TOTAL ABDOMINAL HYSTERECTOMY NEC (OF UTERUS) Q075-SUBTOTAL ABDOMINAL HYSTERECTOMY (OF UTERUS) Q089-US VAGINAL EXCISION OF UTERUS Q231-UNILATERAL SALPINGOOPHORECTOMY NEC(OF ADNEXA OF UTERUS) Q352-ENDOSCOPIC BILATERAL CLIPPING OF FALLOPIAN TUBES Q491-ENDOSCOPIC EXTIRPATION OF LESION OF OVARY NEC T422-ENDOSCOPIC DESTRUCTION OF LESION OF PERITONEUM T423-ENDOSCOPIC DIVISION OF ADHESIONS OF PERITONEUM C751-INSERTION OF PROSTHETIC REPLACEMENT FOR LENS NEC T748-OTHER SPECIFIED OPERATIONS ON TENDON W144-ROTATION DIAPHYSEAL OSTEOTOMY AND INTERNAL FIXATION HFQ 70 Number of Patients 1 2 1 1 11 10 2 28 3 7 5 1 6 1 1 1 1 2 2 2 32 13 13 1 6 Sum of Hospital Length of Stay 1 3 1 1 15 10 2 33 10 23 11 2 17 3 4 1 1 2 2 3 79 13 13 1 6 Average of Hospital Length of Stay 1.00 1.50 1.00 1.00 1.36 1.00 1.00 1.18 3.33 3.29 2.20 2.00 2.83 3.00 4.00 1.00 1.00 1.00 1.00 1.50 2.47 1.00 1.00 1.00 1.00 W157-OSTEOTOMY OF BONE OF FOOT AND FIXATION HFQ W572-PRIMARY EXCISION ARTHROPLASTY OF JOINT NEC W593-FUSION OF FIRST METATARSOPHALANGEAL JOINT NEC W792-SIMPLE EXCISION OF BUNION NEC X112-AMPUTATION OF PHALANX OF TOE PODIATRIC SURGERY Total TRAUMA & ORTHOPAEDIC TRAUMA & ORTHOPAEDIC Total UROLOGY UROLOGY Total CARE OF THE ELDERLY CARE OF THE ELDERLY Total GASTROENTEROLOGY A603-TRANSECTION OF PERIPHERAL NERVE A651-CARPAL TUNNEL RELEASE (PERIPHERAL NERVE AT WRIST) O291-SUBACROMIAL DECOMPRESSION T621-TOTAL EXCISION OF BURSA W371-PRIMARY TOTAL PROSTHETIC REPLACE/HIP JOINT USING CEMENT W381-PRIMARY TOTAL PROSTHETIC REPLACE/HIP JOINT NOT USING CEMENT W401-PRIMARY TOTAL PROSTHETIC REPLACE/KNEE JOINT USING CEMENT W581-PRIMARY RESURFACING ARTHROPLASTY OF JOINT W595-FUSION OF INTERPHALANGEAL JOINT OF TOE NEC W742-RECONSTRUCTION OF INTRAARTICULAR LIGAMENT NEC W822-ENDOSCOPIC RESECTION OF SEMILUNAR CARTILAGE NEC W903-INJECTION OF THERAPEUTIC SUBSTANCE INTO JOINT W913-MANIPULATION OF PROSTHETIC JOINT NEC W931-PRIM.HYBRID PROSTH.REPLAC.HIP JOINT/CEMENT.ACETAB. COMPONENT G459-UNSPECIFIED DIAGNOSTIC ENDOSCOPIC EXAM/UPPER GASTRO.TRACT M422-ENDOSCOPIC CAUTERISATION OF LESION OF BLADDER M451-DIAG. ENDOSCOPIC EXAM./BLADDER AND BIOPSY/LESION/BLADDER NEC M459-UNSPECIFIED DIAGNOSTIC ENDOSCOPIC EXAMINATION OF BLADDER M763-OPTICAL URETHROTOMY (THERAPEUTIC ENDOSCOPIC OPS.ON URETHRA) N303-CIRCUMCISION (OPERATIONS ON PREPUCE) G445-FIBREOPTIC ENDOSCOPIC PERCUTANEOUS INSERTION OF GASTROSTOMY H201-FIBREOPTIC ENDOSCOPIC SNARE RESECTION OF LESION OF COLON H221-DIAGNOST.FIBREOPT.ENDOSCOP.EXAM./COLON & BIOPSY/LESION/COLON 71 4 1 2 1 1 16 1 1 2 1 19 5 24 2 1 1 1 1 1 1 5 2 2 1 1 18 1 1 2 2 99 24 115 8 2 1 1 1 1 4 1.25 2.00 1.00 1.00 1.00 1.13 1.00 1.00 1.00 2.00 5.21 4.80 4.79 4.00 2.00 1.00 1.00 1.00 1.00 4.00 61 1 3 4 1 1 1 11 1 1 2 1 262 1 3 7 1 1 1 14 2 2 2 1 4.30 1.00 1.00 1.75 1.00 1.00 1.00 1.27 2.00 2.00 1.00 1.00 H251-DIAGNOST.ENDOSCOP.EXAM./LOWER BOWEL & BIOPSY/LESION/L.BOWEL H524-RUBBER BAND LIGATION OF HAEMORRHOID (DESTRUCTION) GASTROENTEROLOGY Total Grand Total 72 1 1 5 167 1 2 6 427 1.00 2.00 1.20 2.56 Appendix 7 – Transport group data 73 74 75 Conveyance times and chief complaints are included within the urgent care appendix. 76